All hotels in Willow Grove, Pennsylvania, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1500 Easton Rd, Willow Grove, PA, 19090, United States of America, ‏‎855-238-1591
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4.2 / 5Excellent

Score breakdown (from 306 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.0
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4.0 / 5Excellent
"DYNOMITE hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was excellent especially the staff courtesy.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. All feedback is very important and your great comment is very welcomed. Thanks for being OUR guest. Sincerely, Roger Weber General Manager
2 night family trip May 14, 2015
Albert
US
3.0 / 5Good
"Hampton Willow Grove"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We had an issue with the water not draining out of the bathtub, but once I notified management of the situation, I was given another room to take a shower in and my room was complimentary for the night. I was pleased with the way that was handled that for me.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important and I'm pleased the staff made the right decision with your problem. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip May 7, 2015
Kim
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very quiet relaxing the (people) meaning other customers were very friendly . the breakfast was great . I must say I would visit the hotel anytime @ any city
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Willow Grove. This feedback is important and I'm so very pleased the quality of service and product were at a high level. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip May 7, 2015
carlos
US
2.0 / 5Fair
"Go somewhere else."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Staff was courteous and friendly. However, facility was disappointing. Room (#200) A/C was loud while running and even louder when turning off & on. It was difficult to sleep. Hotel hall was dirty, and our room fridge froze all of our food. Ice maker on the floor was not working our first day but was later fixed. The shower lever needed to be tinkered with to get anywhere near a decent water flow. Only figured this out after the first day. Will stay somewhere else on my next trip.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Feedback is very important to us and I'm sorry we didn't meet your expectations. Even though the staff was friendly the room let you done. I certainly apologize for this. Sincerely, Roger Weber General Manager
2 night business trip May 6, 2015
Michael
US
5.0 / 5Outstanding
"Willow Grove Hampton Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed at Hampton Inn Willow Grove for 2 nights and found it to be very comfortable and clean . The Hotel staff were very friendly and helpful . The breakfast setup in the Lobby every morning was very nice and delicious ! I would recommend this Hampton Inn and would gladly stay there again , if ever in Willow Grove in the future .
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this wonderful review concerning your stay at the Hampton Willow Grove. This feedback is important and it will be shared by all the associates. Thank you for being our guest. Sincerely, Roger Weber General Manager
2 night trip with friends Apr 29, 2015
Guy
US
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very convenient very comfortable stay at a reasonable price.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us and I'm very pleased you enjoyed your stay. Thanks for being our guest Sincerely, Roger Weber General Manager
2 night romance trip Apr 30, 2015
Truvor
US
4.0 / 5Excellent
"Excellent accommodations!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was impressed with the room quality and cleanliness! The price was very affordable and the complimentary breakfast and free parking was an absolute plus and much appreciated. Staff was very friendly and accommodating!
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and it is reviewed by all the associates. I'm very pleased the cleanliness levels is what impressed you the most. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Apr 24, 2015
Andrea
US
4.0 / 5Excellent
"Hampton Inn Will Grove - April 2015"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Check in and check out was an easy process. Staff is friendly but seemed oversubscribed. Breakfast was not very good. We stayed at another Hampton Inn during a later portion of our family vacation and found them to be more organized.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate this feedback and all comments are reviewed by the associates so that we may improve our quality. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Apr 18, 2015
A Traveler
US
4.0 / 5Excellent
"Disappointed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Was disappointed that I was charged $25 at check-in eventhough I thought I paid for all charges at booking. And was not aware of charge until I seen it charged to my credit card!
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is important to us. The $25. was a deposit for any additional charges that you might incur. It is refunded if there are no charges. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night romance trip Apr 17, 2015
Michael
US
5.0 / 5Outstanding
"Everything A-OK"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent one night at Hampton Inn, Willow Grove, PA. Staff very helpful finding directions to my destination. No issues otherwise.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is important to us and it will be reviewed by all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Apr 3, 2015
Jerry
US
4.0 / 5Excellent
"Weekend in Philly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hamptons are ALWAYS good. Our hotel was under renovation so a bit noisy just before our departure, but thankfully not early in the morn. Our room was great ... everything brand new. The new chaise lounge chairs are perfect for hotel stays! We love that Hamptons have mini-fridges and microwaves. The comfy beds and free late night snacks keep us coming back!
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate this feedback and I'm very pleased you enjoyed our new rooms. The renovation is now complete and much more quite. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Mar 6, 2015
Scott
US
4.0 / 5Excellent
"Busy Busy hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The only reason I did not give this hotel five stars is because they are in the middle of updating their rooms. I believe we stayed in an updated room and it was very nice! The downside is the construction taking place is noisy and disruptive to those trying to enjoy their stay. When the construction is over I have no doubt this hotel will be a wonderful place to stay.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Willow Grove. This feedback is very important and I do apologize for the construction going on during your stay. It's almost over and hope to be finished by 3/18 Thanks for being our guest Sincerely, Roger Weber General Manager
1 night business trip Feb 27, 2015
Benjamin
US
5.0 / 5Outstanding
"Hampton Willow Grove"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, very courteous. Great hot breakfast.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and it will be reviewed by the associates. Thanks for being our guest, Sincerely, Roger Weber General Manager
1 night family trip Feb 7, 2015
Scott
US
4.0 / 5Excellent
"Nice hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very nice and helpful. Clean room and great breakfast!
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is very important and I'm glad you enjoyed your stay. This will be shared by the associates. Thanks for being our guest Sincerely, Roger Weber General Manager
Other trip Feb 7, 2015
A Traveler
US
2.0 / 5Fair
"Don't let them put you on the freight train side.."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I chose this hotel because I've always been satisfied with Hampton Inn. This particular hotel, however, sits next to train tracks, and if you're on that side of the building, you'll hear the freight trains several times during the night. The bathroom also wasn't clean---a good amount of long hair in the shower and on the floor, and there was no hot water at night, no matter how long I let the water run. Not sure if that was a fluke, but it was disappointing. Other comparably-priced hotels are close by and worth exploring.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Feedback is very important to us. I do apologize for the cleanliness and this will be reviewed with the housekeeping department. The freight train that comes through this area does not have a schedule so we don't know what time it comes. The opposite side of the building does help on the noise. Sincerely, Roger Weber General Manager
Other trip Feb 3, 2015
Steve
US
4.0 / 5Excellent
"Refreshing place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent customer service and a good location
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Feedback is very important to us and it is shared with all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night trip with friends Jan 26, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I often stay at this Hotel. It's a great lication, clean and great amenities.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to all of us at the hotel. Thanks for being a repeat guest. Sincerely, Roger Weber General Manager
Other trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay. Clean rooms and friendly/helpful staff.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this comment about your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm very pleased with the staff. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"a must stay if in area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful experience friendly staff the whole building was spotless will be staying again
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at The Hampton Willow Grove. We appreciate your comments and hope to see you soon. Happy New Year! Sincerely, Roger Weber General Manager
2 night family trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have nothing negative to say as I have stayed here before and chose to come back.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thanks for writing this review as well as returning to stay with us. Repeat guests are truly the ones that that make our jobs a delight. Thanks for being our guest and Happy New Year! Sincerely, Roger Weber General Manager
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Easy does it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very accessible, well maintained, with a very pleasant staff. The bed was particularly comfortable, firm but not too firm. Very nice overall.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay with us. This feedback is very important to the associates. I'm very pleased the staff made your stay pleasant. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Dec 25, 2014
William
US
4.0 / 5Excellent
"Nice hotel close to turnpike easy off and back on"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good place to stay staff great. Only problem was the freight train that kept coming by in the middle of the night
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay with us. We appreciate the feedback and are working on reducing the noise from the train. Also staying on the opposite side will help. Thanks for staying with us. Sincerely, Roger Weber General Manager
Other trip Dec 23, 2014
Bucky
US
4.0 / 5Excellent
"Nice Hotel with easy access to freeways."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Felicia was a delight from check in throughout the stay to checkout. The only thing missing was a in room safe like the other chains.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us and I will certainly let Felicia know you really enjoyed her checkin. Thanks for being our guest. Sincerely, Roger Weber, General Manager
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff at the hotel was great at check in and throughout my stay. They clearly enjoy their jobs and appreciate their customers. Rooms were great, food was great, and the stay couldn't have been any better.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is reviewed by all the staff and use it as a way to improve. I'm so pleased the staff and amenities were exactly what you were looking for. Thanks for being our guest. Sincerely, Roger Weber, General Manager
Other trip Dec 17, 2014
A Traveler
US
3.0 / 5Good
"Good location - nothing special - just OK"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The best part about this Hampton Inn is the location. Bathroom sink was clogging the minute we got in. Beds were comfortable, rooms were clean. Front desk attendant was super nice and efficient, I've stayed in much nicer Hampton Inns, but the location of this one is pretty good. There's a nearby Hampton Inn in Warrington and Doylestown - a little more $$ but probably worth it. Breakfast was decent.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us to improve. As you noted the location is great but we are also getting a room renovation this coming January. I hope you have the opportunity to visit again. Thanks for staying with us. Sincerely, Roger Weber, General Manager
Other trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
"Better than most have rated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was aware that this is not a new Hampton Inn. However, it was clean and in an older area of town. We were visiting in Byrn Anthyn 5 miles from the hotel. We arrived at noon and asked if we could have a room on opposite side of railroad tracks, no problem the front desk clerk said, I always do that for my early arrivals! Wow, was that a blessing. Our king room was very clean and comfortable. It pays to read more than one or two reviews when you go through Hotels.com because many people just like to criticize anything. I have no problem giving this hotel an excellent rating.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us and I'm so pleased your stay was great! We are a older hotel but are getting renovated this January which will include a complete room renovation. Thanks for being our guest. Sincerely, Roger Weber, General Manager
1 night romance trip Dec 11, 2014
carolyn
US
4.0 / 5Excellent
"Good location; near Salus University"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Would come back and recommend this hotel. Clean rooms. Nice staff. Decent breakfast. Central to many restaurants. Safe area.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and our staff will enjoy your great comments about the hotel. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Dec 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great place close to Millers but loud train..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Other than the very loud train every hr or so it was a good experience.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thanks for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This positive feedback is wonderful for the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
"Two Night Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed for two nights with two other friends, was a comfortable room and bed. Located right by the on/off ramps for the PA turnpike, so the location is ideal if you want to spend time in the city but stay in the burbs.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to us and I'm glad the location worked out for you. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night trip with friends Dec 5, 2014
Douglas
US
3.0 / 5Good
"Freight train ran outside our window several times"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Noisy heating system and the afore mentioned train.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and I certainly understand the the noise from the train. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Dec 9, 2014
A Traveler
US
3.0 / 5Good
"1st and last time"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rooms were dirty.., but the receptionist on 11/27 was very accommodating.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. We appreciate these because we use them as a tool to improve. I'm very pleased the receptionist did a great job but the rooms were not as cleaned as they could have been and I apologize for this. Thanks for being our guest. Sincerely, Roger Weber General Manager
3 night family trip Nov 27, 2014
Mary
US
5.0 / 5Outstanding
"Fantastic experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My family and I stayed at the Hampton Inn - Willow Grove for four nights over the Thanksgiving holiday. Everything about our stay was wonderful! The staff was incredibly friendly and helpful, everyone always said hello, asked if we needed help with anything, and were so cheery! The breakfast buffet was quite nice, coffee and tea was available throughout the entire day. Our room was very clean and overall the hotel was quiet - I was never woken up by people in the hallway. We would definitely stay here again.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and your great comments will certainly be shared with all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
"comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Manager helped with noisey hockey team across the hall.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for writing this review. This feedback is very important to us and I apologize for the noise from the hockey group. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night family trip Nov 22, 2014
Eric
US
5.0 / 5Outstanding
"Comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our original room had a very loud heater. We were changed immediately with a smile.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Feedback is extremely important to us and we use these as training tools to improve. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Nov 22, 2014
Vernon
US
5.0 / 5Outstanding
"Surprisingly nice hotel for the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was welcoming, friendly, exceptional service
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay with us. I will review with the staff and they will certainly enjoy your exceptional service comment. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Nov 24, 2014
Cindy
US
4.0 / 5Excellent
"Will be back"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff and location. Very good breakfast!! Going back in a few weeks.
Genuine Expedia guest review
Other trip Nov 20, 2014
Pepe
US
5.0 / 5Outstanding
"Kurts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
was very good
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thanks for being our guest and stating your service and quality were met. Thanks for staying with us. Sincerely, Roger Weber
1 night family trip Nov 15, 2014
A Traveler
US
4.0 / 5Excellent
"Somewhat noisy, otherwise great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The friendly Hampton Inn service you expect. Really the only negative is the lack of noise reduction. Any sounds in the hallway were very audible in my room. Also, there's train tracks right behind the hotel. They provide earplugs, but who wants to sleep in earplugs. If you're a light sleeper, you'll probably be bothered ... or at least ask for a room on the north side of the hotel.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Feedback is very important to us and I certainly understand your comment about the train side of the building. I'm very pleased the service and quality levels of the Hampton were present. Thanks for staying with us. Sincerely, Roger Weber General Manager
1 night trip Nov 7, 2014
Aaron
US
5.0 / 5Outstanding
"Great Stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a very enjoyable stay. Hotel staff was very attentive and extremely pleasant. No complaints at all. We always like Hampton Inns - and have had very positive experiences.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. It's very important for future guests to know what hotel they are booking. Thanks for staying with us at the Hampton Willow Grove Sincerely Roger Weber General Manager
2 night romance trip Nov 8, 2014
Alan
US
5.0 / 5Outstanding
"Good Hampton Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Lived up to all our high expectations of Hampton Inns.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. We certainly appreciate the feedback and it will be shared by the associates. Thanks for being our guest. Sincerely, Roger Weber general manager
4 night trip Oct 16, 2014
Rhoda
US
5.0 / 5Outstanding
"Warm and welcoming"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff at the Hampton Inn is so warm and welcoming that you feel like your the guests of honor at a functional families reunion. The day starts with an excellent included breakfast. Oatmeal with nuts and dried fruit is my perfect breakfast but for those with less healthful tastes their are waffles, eggs, sausage, etc. After breakfast, the hotel's location at the intersection of 611 and the PA Turnpike eased the trips to family and sights. There is also an evening snack during the week but we never back in time from sightseeing or personal events.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. We appreciate this feedback and I'm very pleased the staff made you feel welcomed. This review will be shared by all the associates. Thanks for being our guest. Sincerely, Roger Weber general manager
7 night trip Oct 14, 2014
Jerry
US
4.0 / 5Excellent
"Convenient Comfort"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was my first stay at a Hampton Inn and it was clean, quiet and I loved the amenities like coffee, tea, juice and water in the lobby area at all times and the continental breakfast provided in the morning. Our room was clean, comfortable and relaxing. The hotel was so close to the Turnpike that it was easy for us to get into Philadelphia without any issues.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you taking the time to write this review and I'm very pleased your first experience at a Hampton went so well. Our staff works hard at this level of service. Thanks for being our guest. Sincerely, Roger Weber general manager
1 night trip Oct 18, 2014
Nikki W.
US
5.0 / 5Outstanding
"Will stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Every member of the staff was top notch from check in to check out! We stayed in Willowgrove because if was 12 miles to our conference in Doylestown and 15 miles to Philadelphia. Room was nice, breakfast very nice and staff always went above and beyond. Will stay again if we go down there again.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm very pleased you had a great stay. Sincerely, Roger Weber general manager
2 night trip Oct 17, 2014
A Traveler
US
3.0 / 5Good
"Oct 2014"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room had a strange smell and toilet needed to be fixed
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. Your feedback is very important to us and I apologize for the problems incurred. Our hotel is going through a rooms renovation this January and should take care of your issues. Thanks for being our guest. Sincerely, Roger Weber
1 night business trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"highly recommended!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service was not only great but the hotel is located close to phily and has a wide variety of places to eat.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you so much for writing this wonderful review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and the associates will love your comments. Thanks for being OUR guest. Sincerely, Roger Weber General Manager
4 night family trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good room for the area. Clean, good service and good amenities. Definitely on the list for next visit!
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. I'm pleased we are on your list whn you return to this area. Just to let you know we are doing room renovations starting in January. I'm also very pleased the satff was accommodating. Thanks for being our guest. Sincerely, Roger Weber
2 night business trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"A fine hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Couldn't ask for anything better. Great staff and facility.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. Your great comment about the staff will certainly be passed along. Thanks for being our guest Sincerely, Roger Weber General Manager
Other trip Oct 5, 2014
A Traveler
US
5.0 / 5Outstanding
"A very good value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My room rate was a good $40 to $60 lower than nearby similar facilities. I was very pleasantly surprised to find more upscale finishes than one might expect for the price. Room was clean and comfortable, staff was friendly and informative. Complimentary breakfast was good, more than I expected it to be.
Genuine Expedia guest review
Response by Hampton Inn - Willow Grove
Thank you for this review concerning your stay at the Hampton Inn Willow Grove. Feedback is very important and I'm especially pleased the service and condition of the hotel exceeded your expectations. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Sep 30, 2014
Debbie
US
4.0 / 5Excellent
"Good folks, comfortable room, and great breakfast!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good folks, comfortable room, and great breakfast! It's an older hotel that has been remodeled. Nice town and a lot of history in Willow Grove.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for taking the time to write this review. I'm glad the service was good and the quality of the breakfast was what you expected. The hotel will be going through another renovation this winter. Thank you, Roger Weber General Manager
1 night trip Sep 26, 2014
JP
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value.Room was clean and spacious.Breakfast was very good.Hotel staff was friendly and accommodating.
Genuine Hotels.com guest review
Response by Hampton Inn - Willow Grove
Thank you for writing this review. This feedback is very important to us and I'm very pleased the cleanliness and service met all your needs. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Sep 26, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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