All hotels in Willow Grove, Pennsylvania, United States of America
1 room, 2 adults
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1500 Easton RdWillow GrovePA19090United States of America, ‏‎855-238-1591
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 340 reviews)

  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Location
    Great location
  • Cleanliness
    Clean
  • Room
    Great room
  • Comfort
    Rather comfortable
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3.0 / 5Good
Breakfast is usually why we stay with Hampton inns however this one left a lot to be desired
Genuine Hotels.com guest review
1 night family trip Apr 8, 2016
Beth
US
5.0 / 5Outstanding
"Very satisfied with accomadations"
The room was clean , staff was very helpful and accomadating. The breakfast was superb. Will definitely stay here again
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. This feedback is very important and I'm very pleased the staff and breakfast made your stay so enjoyable. Thanks for staying with us and hope to see you soon!, Sincerely, Roger Weber General Manager
1 night business trip Apr 7, 2016
Bonita
US
4.0 / 5Excellent
"Great staff!"
The staff was terrific in every way.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn and I'm very pleased the staff made your stay so enjoyable.! Thanks for staying with us. Sincerely, Roger Weber General Manager
2 night family trip Apr 1, 2016
Emmy
US
4.0 / 5Excellent
"Hampton was sweet"
Last minute choice,but above average comfort and value
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm glad we exceeded your expectations and enjoyed the stay! Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Apr 1, 2016
Mark
US
1.0 / 5Poor
"Dangerous, unsafe, run down rooms."
We booked a king size room and they gave us a king size bed frame with a queen size bed in the King frame and tried to hide it with a dust cover. My daughter tripped and hit her face on the protruding bar that should have been holding a king sized mattress. I didn't know the bars were protruding because the hotel attempted to mask them with a dust cover. When I complained they moved me to a room with a king size bed like it made up for the issue. It didn't because I paid for a king size bed to begin with. In the morning the manager fought with me saying the initial room had a king and that we were making it all up. The beds are very obviously different in size. It doesn't take a rocket scientist to figure that out. I called the corporate office and they refunded my money but even with the refund, my daughter was injured because of this hotels horrible management.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. I certainly understand your concerns but we are not trying to hide anything. Within the last year we had all new beds installed and we either have a king room, 2-queen beds, or handicap rooms that have one queen bed. Sincerely, Roger Weber General Manager
1 night family trip Mar 13, 2016
A Traveler
US
4.0 / 5Excellent
"Hotel was nice, but unable to accommodat our needs"
The hotel was nice, staff was pleasant. Only complaint was the front desk manager who became rude when we requested to change rooms. The room we were given was handicap accessible as requested, it only had 1 bed for 3 adults. Our confirmation was for a room for 2 queen beds. They were unable to accommodate a room that had both.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important and I apologize for the problem with the check in. I'll certainly review this with the staff. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night family trip Mar 4, 2016
Rebecca
US
4.0 / 5Excellent
I ended up leaving due to a family emergency and didn't sleep over but the room was great. I was sorry to leave.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review .Your comments are very important to us and they will be shared by the staff. Sincerely, Roger Weber General Manager
1 night trip Feb 27, 2016
Carol
US
4.0 / 5Excellent
"Girls' Night In"
My girlfriends and I decided to have a Girls' Night In. We couldn't be any happier with our choice :)
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for writing this review concerning your stay at the Hampton Inn Willow Grove. This feedback is great for the staff and it will be shared with them. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night trip with friends Feb 27, 2016
A Traveler
US
5.0 / 5Outstanding
"Wonderful Time"
It was a wonderful stay. We are planning to visit again next month.The breakfast was great also.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us and it will be shared by all the associates. Thanks for being our guest, and will see you next month. Sincerely, Roger Weber General Manager
2 night family trip Feb 19, 2016
LaJaune
US
5.0 / 5Outstanding
Staff was very nice and pleasant. The breakfast was good for it to be free!The only thing I didn't like was the fact that I couldn't smoke in my room. No smoking facility.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and it will be shared by the staff. Thanks for being our guest. Sincerely, Roger Weber general manager
1 night trip Feb 20, 2016
A Traveler
US
5.0 / 5Outstanding
"Great Job everyone!!!!!!!"
Great Staff at the front desk. Markeeda Is a great person and a wonderful worker. I have to thank Bryan, nicole, kevin and melissa as well. Thanks guys keep it up
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review of the Hampton Inn Willow Grove. We certainly appreciate this great feedback and the names mentioned will get recognized. Thanks for being OUR guest. Sincerely, Roger Weber
1 night family trip Feb 15, 2016
A Traveler
US
5.0 / 5Outstanding
"Friendly staff"
We enjoyed our stay. Staff was friendly and welcoming. Only bad part was the bed wasn't so comfortable but other than that the hotel was wonderful.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this great feedback and I'm sorry the bed wasn't comfortable to you. Thanks for being our guest Sincerely, Roger Weber General Manager
1 night business trip Feb 6, 2016
Jessica
US
5.0 / 5Outstanding
Loved the staff and would stay again in the future
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2016
Jana
US
5.0 / 5Outstanding
"satisfied"
Average hotel room. Staff was very friendly and helpful.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This information is very important for all the associates and I',m glad the staff made an impression on you. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Dec 31, 2015
Ashley
US
5.0 / 5Outstanding
"A night out"
Very nice hotel a little hard to get be very nice,
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove.This feedback will be shared by all the associates. Thanks for being our guest and Happy New Year. Sincerely, Roger weber General Manager
1 night romance trip Dec 12, 2015
Shawn
US
5.0 / 5Outstanding
"Family Christmas."
best place we have ever stayed. just wish we could afford it all the time. thanks. all the people that work there that we met were delightful.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm very pleased the staff made an impression on your stay. Thanks for being our guest and Happy New Year! Sincerely, Roger Weber General Manager
1 night family trip Dec 24, 2015
Maria
US
4.0 / 5Excellent
"Just Right"
I have stayed in this facility several times and the desk and staff are so willing to be of service that they are a credit to your organization. The bathrooms are always in need of small repairs that are inconsequential but noticeable and are the only thing lacking in the room.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review and being a repeat guest! We appreciate this feedback and it will be reviewed by the associates. I'm really pleased the front desk staff has done a great job for you. Thanks for being OUR guest. Sincerely, Roger Weber General Manager
1 night family trip Dec 24, 2015
terese
US
2.0 / 5Fair
"Noisiest Hotel Ever"
The first room we had there was a party going on next door and the music was blasting. The next room had people arguing all night, a train going by every fifteen minutes or so, a loud AC unit and a running toilet.
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I certainly apologize for the noise in the hotel. This feedback is very important and it will be reviewed by the staff so we may reduce this type of issue. Sincerely, Roger Weber General Manager
Other trip Dec 26, 2015
Charlie
US
4.0 / 5Excellent
"2 nights ... Each very different from each other"
The first night I spent at the hotel everything went smooth room was beautiful clean staff was very professional and helpful. The second night my room was a different room it was a handicapped room right across from the linen closet at 8 AM I got a knock on the door then a pound on the door stating housekeeping check out is at noon I should not have been woken up to a housekeeping person now at 8 AM when I arrived at the hotel at 2 AM. I was completely exhausted from spending day and night at the hospital with my mother who is having brain surgery I feel that it was wrong when checkout is noon and check in time is at 3 PM that I was woken up so early when I called the front desk regarding this the front desk person stated " well a lot of our customers check out very early " in my case it was not so check out was 12 noon I was shooting to get out by 12 noon
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay. I certainly apologize for the problem with the housekeeping department. These comments are reviewed by the staff and will learn form this. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Dec 18, 2015
Jsh
US
5.0 / 5Outstanding
"great stay"
The hotel was clean and the staff was very friendly.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm very pleased the staff and cleanliness made your stay enjoyable. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Dec 5, 2015
A Traveler
US
5.0 / 5Outstanding
booked it at $109.00 including tax. Was charged tax- wasn't happy about it because I could of stayed down the road cheaper.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is important to us and it will be shared by the staff. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Dec 5, 2015
Karen
US
4.0 / 5Excellent
"How suite it is to rent a room by you."
I had to stay due to a plumbing leak in my housed. The inn was comfortable and the staff was very friendly. The breakfast was wonderful.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This great feedback is very important to us and it will be shared by all the associates. Thanks for being our guest. Sincerely, Roger weber General Manager
1 night romance trip Dec 5, 2015
Matthew
US
5.0 / 5Outstanding
"Cozy stay"
Best hotel breakfast I have ever seen. They had eggs and turkey sausage in addition to pastries and muffins. They even had a waffle maker. Room was also clean and comfortable.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you very much for writing this wonderful review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and I'm so pleased you loved the breakfast and cleanliness of the guestroom. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Nov 27, 2015
Kaitlin
US
5.0 / 5Outstanding
"Very efficient!!!"
Very efficient. Lovely rooms and easy check in.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to us and I'm glad you liked our new rooms. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Nov 27, 2015
A Traveler
US
2.0 / 5Fair
"Noisy!"
Overall, the hotel amenities are nice and staff are friendly, but the hotel is noisy!
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay with us. This feedback is very important and I certainly apologize for the noise from the children. Sincerely, Roger Weber General Manager
Other trip Nov 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Value for the money"
From the large comfortable beds, to the high end linen, to the extensive comp breakfast, this hotel provided everything I could want for a short stay. Very happy.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write such a wonderful review of the Hampton Inn Willow Grove. This feedback is very important and it will be shared by the associates. The beds were recently replaced and I'm glad your enjoyed the sleep. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Nov 27, 2015
James
US
3.0 / 5Good
"Friendly staff! Loud train!"
I don't know why I was put in handicap room! There were cob webs in the corners of room! I didn't like the fact that the train tracks were right behind the side of building where we stayed! The sound of train roaring was loud!
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn and apologize for the problems incurred. This feedback is very important to us and it will be shared with the department managers. I'm glad the staff was using their "Hamptonality" Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night family trip Nov 25, 2015
A Traveler
US
3.0 / 5Good
"Convenient"
It was hard to sleep because kids were playing in the halls, early in the morning. The bathroom was not too clean.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important for us to improve. The noise the children were making is not acceptable and we try very hard with the group leaders to keep them under control. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night family trip Nov 21, 2015
A Traveler
US
4.0 / 5Excellent
It's been a while since I've stayed at a Hampton and I was pleasantly surprised. I've never had a complaint about cleanliness, but it was more comfortable, in better condition, and with unexpected amenities like the lap desk and welcome bag.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you so much for taking the time to write this survey concerning your stay at the Hampton Inn Willow Grove. We certainly appreciate this feedback and I'm so glad we "surprised" you! Thanks for being our guest. Sincerely, Roger weber General Manager
1 night family trip Nov 21, 2015
Mary Anne
US
4.0 / 5Excellent
"Good hotel- poor customer service"
Hampton Inn's are always clean and I enjoy staying there. The staff at this location was not friendly at all. Walked to the lobby before 6am and was greeted with...WE DON'T OPEN TILL 6!!! No hello, no good morning, very POOR customer service. I told the 2 unfriendly staff I am here for coffee as you have coffee 24/7.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. I certainly apologize for the staff in the morning and will address the communication going forward. You comments will be used as a training tool. Thanks for being our guest. Sincerely. Roger Weber General Manager
1 night business trip Nov 21, 2015
Ken
US
4.0 / 5Excellent
"Nice hotel for a one night stay"
Only issue is that their king is much smaller than a true king. Other than that great hotel.
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is important and it will be shared by the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Nov 15, 2015
A Traveler
US
4.0 / 5Excellent
"Pleasant stay"
We arrived a day earlier than our reservations and were accomodated where no room change was needed on our day of original reservation arrival A request for a late check out allowing us to change into traveling clothes was graceously handled
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I'm pleased the front desk associates took care of you. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night romance trip Nov 6, 2015
Deborah
US
4.0 / 5Excellent
"Good Stay; clean and nice staff."
My only negative was the bed comfort. The mattress was springy - like in springs poking under the top cover. The staff was great. The room was clean. The shower stall rather than a tup was much appreciated. Overall good stay, would have liked a more comfortable bed.
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. We appreciate this feedback and all king beds are being replaced by the end of the month. All of our queen beds are new as of March 2015. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Nov 4, 2015
A Traveler
US
4.0 / 5Excellent
Relaxing and it was right by the beltway. Coinvient
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is important and it will be shared by all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night romance trip Oct 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Exceeded my expectations!"
Quick overnight work trip. This hotel was fantastic! The rooms were updated and clean - the best hotel I've stayed at in this area for the price. In fact, on this particular sojourn I've been on, I've paid more money for less comfortable and accommodating hotels. Staff was warm and friendly, too. I would definitely stay at this or other Hampton Inns again.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This feedback is very important to us and I 'm very pleased the staff made an impression. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Oct 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great!"
Nothing bad to say. I love Hampton Inns when traveling for business, and I would have no qualms about staying at this location again.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this great review of the Hampton Inn Willow Grove. This feedback is very important to the staff of the hotel and it will be shared by all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Oct 19, 2015
Lauren
US
4.0 / 5Excellent
"Clean & Comfy"
In town for the SGK 3Day in Philly. This was a host hotel for the event. The room was great. Bed was comfy. Shower was perfect. Wish all hotels were like this. Plus they had waffles for breakfast!
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. I'm sorry the weather wasn't better for you! We appreciate all your kind words about the bed, staff, and of course the WAFFLES! Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Sep 30, 2015
Michelle
US
5.0 / 5Outstanding
Great location near highway and restaurants. Staff was very friendly. The manager helped with breakfast, very impressed.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for writing these great comments about your stay at the Hampton Inn Willow grove. Our associates review these and will certainly enjoy this one. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night romance trip Sep 26, 2015
Mark
US
5.0 / 5Outstanding
"Lovely time at the Willow Grove, Hampton Inn"
We enjoyed our stay at the Willow Grove, Hampton Inn. The room was very nice, clean and spacious with a nice view. The room refrigerator was in good condition and was very useful to have and it was in a nice location as was the large screen TV. The staff was very friendly, helpful and courteous. The breakfast buffet offered a nice variety of selections, and we look forward to returning in the near future. It was a very pleasant weekend away for us.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and your comments about the service, cleanliness, and breakfast and very welcomed. Hope to see you in the future. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night romance trip Sep 12, 2015
A Traveler
US
4.0 / 5Excellent
"Pope but still hope"
The Pope was in town but we still got the service and care we needed for our romantic stay!!!
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn. This feedback is very important to us and I'm glad we made your stay so enjoyable. Thanks for staying with us and hope to see you again. Sincerely, Roger Weber General Manager
1 night romance trip Sep 26, 2015
Andre
US
5.0 / 5Outstanding
"Newly updated"
Nice hotel, friendly staff - just a little issue with the beds
Genuine Expedia guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. Feedback is very important to us and it will be shared by all the associates. Thanks for being our guest. Sincerely, Roger Weber General Manager
Other trip Oct 1, 2015
Susie
US
4.0 / 5Excellent
"A Solid Go-To"
Needed a place to stay on my way to New York and Hampton Inns are always a solid go-to hotel. Of the chains that offer complimentary breakfasts Hampton Inns are the best. Always a comfortable stay. Bonus for this hotel is Ooka, a great sushi restaurant just up the street.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review. This feedback is very important to us and I'm glad we lived up to the Hampton name. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night business trip Sep 28, 2015
Christopher
US
4.0 / 5Excellent
Comfortable bed..friendly front desk..good breakfast..bathroom could have been a little cleaner
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. We appreciate this feedback and it will be shared by all the staff. I'm glad the staff was friendly and the room was clean and comfortable. Thanks for being our guest. Sincerely, Roger Weber general manager
2 night business trip Sep 25, 2015
Carol
US
4.0 / 5Excellent
"OK"
The hotel was clean. The thing I didn't like was that the bed was tilted from one side to the other which made sleeping difficult. Also, the shower tiles were VERY slippery when wet.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thanks for taking the time to write this review! It's very important to get feedback and this is reviewed by all the associates. Thanks for being our guest at the Hampton Willow Grove. Sincerely, Roger Weber General Manager
1 night business trip Sep 24, 2015
Not Provided
US
5.0 / 5Outstanding
"Great place to stay."
The hotel and room were very nice. The breakfast they offer was very good and the staff friendly. I would surely stay at a Hamptons Inn again.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. This feedback is very important to us and I'm very pleased the staff was so friendly. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night business trip Sep 22, 2015
PATRICIA
US
5.0 / 5Outstanding
"Excellent!. We Loved Everything"
Me, my husband and son enjoyed our stay at Hampton Inn. The staff was friendly and the room and rest room was clean! They even give you a complimentary pack when you arrive that consists of a snack and a bottle of water. (This was a nice touch) Coffee, tea and a snack was placed out in the late afternoon and the breakfast was good (loved the waffles) Breakfast time:6 am. to 10 am. The lounge eating area was great and it was attractive and comfortable. I would highly recommend this Hotel.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review concerning your stay at the Hampton Inn Willow Grove. This wonderful feedback is very important to the associates and I'm very pleased the staff made you feel welcomed. Thanks for being our guest. Sincerely, Roger Weber General Manager
2 night family trip Sep 18, 2015
Terrae
US
5.0 / 5Outstanding
"Love staying at The Hampton INN in Willow Grove"
I really enjoyed the stay but, the morning of checkout housekeeping was rushing to get people out. I am going to assume it was the Housekeeping Manager. He was also VERY LOUD. VERY LOUD.
Genuine Hotels.com guest review
Response by Hampton Inn Philadelphia / Willow Grove
Thank you for taking the time to write this review. This feedback is important and I apologize if we were rushing you out of the hotel. All reviews are discussed with the staff so we can get better. Thanks for being our guest. Sincerely, Roger Weber General Manager
1 night trip Sep 12, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Was the best value I found in the area when I was looking for a hotel.
Genuine Hotels.com guest review
3 night trip Sep 10, 2015
Frank
US
5.0 / 5Outstanding
My stay at the Hampton Inn on Willow Grove was a very nice experience. The staff was very friendly from check in to check out. The breakfast in the morning was good and if I am ever in the area again I would stay there. Thank you for a great experience
Genuine Hotels.com guest review
1 night trip Sep 11, 2015
A Traveler
US
4.0 / 5Excellent
"No complaints."
The front desk people were very nice, especially late at night. Rachel and Maggie made us feel right at home. The only downside to this hotel is there is not much in the area aside from an Air Guard museum 4 miles up the road. Make your own Belgian waffles is kinda cool...but the line gets long if you don't get there early enough.
Genuine Hotels.com guest review
2 night trip with friends Sep 4, 2015
Ted
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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