"Nice Family Friendly Hotel"
I really like staying at this hotel. It has a wonderful continental breakfast and the staff are very friendly. The rooms were nice though not big which is just fine for what I need. The hotel is also located in convenient place right off of the turnpike.Genuine Hotels.com guest review
Needed a hotel in the area. For the price it was a good deal. The complimentary wireless and breakfast was pretty nice. A lot of signs advertising the clean bedding which made me wonder if they cleaned everything else "as needed". A hotel is *supposed* to provide clean bedding per stay.Genuine Expedia guest review
I was pleasantly surprised. I was in town visiting a friend in the hospital with my daughter. I wasn't sure if I was going to be comfortable staying in a hotel without my husband but we both felt safe, the room was very clean and the staff was super nice. Good coffee too!!Genuine Hotels.com guest review
We have stayed @ this hotel before. We were satisfied, we are returned guests.Genuine Hotels.com guest review
"Many pluses, but could use some room rennovations"
This hotel is close to the area where our families live & we usually stay here when visiting. It has many pluses-they offer a very nice, full breakfast. All of the staff were very cordial & anxious to assist in any way possible. They also offer coffee etc. 24/7. In the past we've been happy with the hotel & their services, but this time there were some […] issues. The fluorescent light in the bathroom was flickering & clicking. We asked for replacement, but one was available to change it on Thanksgiving day (understandably). We were told it would be fixed the next day, but it was never replaced during our stay. When we returned to our room after the day's outings on Fri, we found that towels, cups, toiletries, coffee, etc. had not been replaced. It was a minor issue &staff quickly brought the missing items, but we felt it was a big oversight by the housekeeping staff since that's a significant part of what they do when servicing the room. Finally, and this is the main reason why the hotel got a score of '1' on comfort. The heating system did not work properly. It was a wall-mounted system with buttons for high and low heat/air conditioning. There was a dial for turning the temperature up or down--this did not work. The heater was on either high heat or no heat, so we had to continually turn the thing on & off to adjust the heat when we were in the room--including throughout the night. Needless to say we didn't sleep well b/c it was either uncomfortably hot or uncomfortably cold. Read moreGenuine Expedia guest review
The hotel was conveniently located and well maintained. There were no surprises. The breakfast could have had a bit more variety.Genuine Expedia guest review
"Very satisfied with my stay"
I enjoyed my stay. The staff was very friendly and accommodating.Genuine Hotels.com guest review
"Very good for what we wanted"
Warm welcome, everything went smooth, nice place to stay. Only issue was the construction at the exit, but that is not the hotels fault.Genuine Hotels.com guest review
"COMFORTABLE AND CONVENIENT"
GOOD HOTEL, RIGHT OFF THE PENN TRN PK IN WILLOW GROVE. THE ROOMS ARE COMFORTABLE AND CLEAN AND THE STAFF IS HELPFUL. THE COMPLIMENTARY BREAKFAST IS LESS THAN APPETIZING BUT THERE ARE SEVERAL RESTAURANTS NEARBY. GOOD PRICE FOR THE CONVENIENCEGenuine Expedia guest review
This is a basic no frills hotel. Staff was very friendly. Things I did not like 1. I was on the first floor and traffic was very noisy early in the morning, 2. I returned to my room at 4 pm and room service still had not come 3. A guest brought their 3 dogs and left them outside in their car, they barked ongoing for hours, when a complaint was made […] to the front desk I kept being told they had contacted the guest and it was being worked on meanwhile there was still no resolution by 4 am. Read moreGenuine Hotels.com guest review
Repeat Customer!Genuine Hotels.com guest review
A good place to stay,it was our second stay here and it was as good as the first............Genuine Hotels.com guest review
"Would recommend to others"
The hotel met with our approval and I would recommend to others if all they want is a clean, comfortable hotel for several nights. After seeing and hearing a very loud train pass by we requested a room on the opposite side of the tracks. The desk clerk was very accommodating and pleasant. The room was very quiet and we never heard the train throughout […] the night. The breakfast area was kept clean throughout the morning as many patrons dined. The only thing that would have made our stay more enjoyable was if there were a couple nice pubs next to the hotel or within walking distance of the hotel. Read moreGenuine Hotels.com guest review
"Comfortable and a real breakfast!"
Great! Will use this Hotel again & again!Genuine Hotels.com guest review
"Always a great experience!"
Breakfast was great! Service people were very attentive to amount of food.and made sure there was plenty. The rooms were great and clean! I would definitely stay here again!Genuine Hotels.com guest review
the hotel rooms were clean . The service was good .the breakfast was Delicious. Everthing was great we wish we could have stayed longer.Genuine Hotels.com guest review
I have stayed twice now and both times was impressed by hotel staff. I found the room to be extremely clean and the sheets "Clean" and fresh. Housekeeping very pleasant and helpful The only problem I encountered was that my key card would require 2-3 trys before it would work.Overall I would rate this a very comfortable stay.Genuine Expedia guest review
comfy bed and great breakfast, should invest in thicker towelsGenuine Hotels.com guest review
"Nice place to stay"
I have stayed here many times and the staff and the hotel always are pleasant. The bathrooms need a little extra cleaning at times, but overall are very clean. The A/C is typical noisy fan. Breakfast is busy and there is little space to sit.Genuine Hotels.com guest review
Pleasant stay.Genuine Hotels.com guest review
"Perfect stay turned into a nightmare"
They charged us double for our room and still have not given us our money back. On two occassions our key card did not open our room door and we had to come all the way down from the top floor to have it fixed. They have done nothing to make this mess right. Good hotel, very poor service.Genuine Hotels.com guest review
Nice location right off of the PA Turnpike. Several places to eat and get a drink in the near by vicinity.Genuine Hotels.com guest review
"clean & well managed hotel"
This hotel is not the newest one around, but it is clean, well maintained, and reasonably priced. As soon as we first enter our room in ANY hotel these days, we immediately inspect under the mattress, the box springs, and behind the headboard; these were all immaculate. The hotel has an easy to use WIFI connection, a good exercise room, and a clean […] and well stocked breakfast facility. My only criticism is that their pillows need to be a little firmer. Read moreGenuine Hotels.com guest review
Super friendly and accommodating staff. From desk clerk to maintenance to breakfast station manager.Genuine Hotels.com guest review
"I like Clean sheets and a comfortable room."
Staying here was not my first choice, however after this stay it will be in the future.Room was very clean and comfortable. Sheets on the bed smelled freshly cleaned. All staff were very helpful and seemed to take pride in their work.The housekeeping staff I found to be friendly and caring about our needs. I was extremely impressed with what I found […] at this hotel, and will use again in the future. Read moreGenuine Expedia guest review
"If you can stay elsewhere"
First check in took so long front desk person seemed lost. No one to helph her phone was ringing off the hook. Room smelled like a wet cat changed the room. Next room Ac did not work. Pool could not. Be used gave a lame excuse. Breakfast was so so. Lucky it was free. Room needs major updates. Staff was terrible. Need I say more. So if you can stay […] elsewhere Read moreGenuine Hotels.com guest review
"Nice hotel/great value!"
Many reviews we read about this hotel after we made the reservation and prior to arrival did not reflect the stay we had. The room was clean and ready, well appointed. The breakfast was enjoyable and tasty! If we traveled this way again, I would stay there again.Genuine Expedia guest review
My best friend and I stayed at the Hampton Inn in Willow Grove, PA for a night. It was a good stay. I liked the room and most of the the amenities. The bathroom amenities were great. However, it would have been helpful to have a refrigerator and and microwave. The TV had great picture quality. The beds were comfortable, and the front desk staff were […] all very friendly and helpful. The only other possible issue may be noise coming from the trains passing by the hotel; the hotel is located next to train tracks. Overall, I would recommend this hotel to someone looking for a hotel in the Willow Grove/Horsham area. I would make them area, however, that there are cheaper stays in the area. Read moreGenuine Hotels.com guest review
Stayed there extensively about 4 years ago. The hotel was "fresh" then. It is showing the need for either major maintenanence or a major facelift. As a separate issue, there is no enough room where your breakfast is served.Genuine Hotels.com guest review
"Very nice hotel with no unexpected surprises"
Our 3 night stay was nice. The weather was very hot and humid but the hotel was very comfortable. The complimentary breakfast was served from 6 am to 10 am and had a variety of items available: fruit, cereals, yogarts, eggs, bacon, toast/muffins, juice and excellent coffee. We would stay there again.Genuine Expedia guest review
"Close to the birthday party."
Well maintained rooms, No bed bugs.Genuine Hotels.com guest review
It was very comfortable and the hotel offered a discount for the fact that we were attending my son's college orientation at Arcadia University. We will definitely stay again.Genuine Hotels.com guest review
Have stayed at Hampton Inns before. Very satisfied Cleanliness of room/hotel, Quality of service, Hotel amenities Breakfast and fitness room.Genuine Hotels.com guest review
Room was fine however our AC made too much noise!Genuine Hotels.com guest review
"close to event we attended"
The room was clean and comfortable. We needed housekeeping and they responded within 10 min. The room had everything we needed and the location was central to an event we attended.Genuine Hotels.com guest review
"Problems at this hotel"
The front desk staff were courteous and helpful. The cleaning staff were friendly, but very pushy, especially about getting on the elevator. There was only one elevator, and it sounded bad. The other broke down. There were hordes of noisy kids. We had requested a quiet room, but were surrounded by families with noisy kids. We were offered a free night, […] which was good, and will see if that shows up on our credit card. Read moreGenuine Hotels.com guest review
"Hotel ok, breakfast could have been nice....."
There were several customers trying to check in early and none were able to. We had requested adjoining rooms....one with 2 double beds and 1 with a queen bed and did get the adjoining rooms both with double beds. They were totally unprepared to handle the breakfast with a full hotel. They kept running out of food and did not have enough seating, breakfast […] was a joke. Read moreGenuine Expedia guest review
"Good quality for a great rate"
We were hoping it would have been closer to New Hope, but it was nearly 40 minutes from there. However, staff was very friendly and the room was very clean.Genuine Hotels.com guest review
Helpful staffGenuine Hotels.com guest review
The elevators were quite the amusement ride.Genuine Hotels.com guest review
"couldn't beat the price"
It was okay. Beds were small. Other than doors slamming continuously @ 2am, it was a place to sleep.Genuine Hotels.com guest review
The room was neat and clean. The beds were very confortable and Tv was clear! Overall highly pleased and if in area again will book a room at Hampton Inn- Willow Grove.Genuine Hotels.com guest review
"Great for an enroute one-nighter"
With a little bit of reconassance you can find essestials that you have put off getting to.Genuine Hotels.com guest review
"Very nice stay"
Very comfy beds and pillows, the breakfast was very good as well.Genuine Expedia guest review
"OK, but not great..."
Hotel was fine, except for three things: no pool, no laundry facility and satellite TV was horrible!!! Any channel over 20 didn't come in for more than 20 seconds at a time, and then the screen would go black and a "no feed' message came up. So, if you're not a TV watcher and don't care about the lack of pool & laundry, it's a great place to stay. Staff […] was friendly and helpful! No complaints about the staff or condition of the room, at all. Read moreGenuine Hotels.com guest review
"A weekend without the children"
It was a great place at such a fair price.. i would definitely stay here again. front desk staff was excellent throughout the whole stay. Only a couple small issues. The breakfast was picked over when i came downstairs to eat plus it was still early and Do not forget to put the" Do not Disturb sign" on your door or you will hear a knock on your door […] from house keeping a lot earlier than you would like to. Read moreGenuine Hotels.com guest review
"was where I needed to be!"
Second time staying at this location. Close enough to all areas needed, specificly West Oak Lane, Cheltonham, and Mt Airy as well for the Willow Grove area itself.Genuine Hotels.com guest review
I have stayed at this hotel previously and I was always satisfied. Unfortunately this time the room was not cleaned one day and did not get fresh towels until 10:30 p.m. Of the four nights, our door was left unlocked by housekeeping. Even after immediately bringing it to their attention, it happened again. The staff was pleasant as usual,but the problem […] did not get fixed. Also ice maker on our floor was out all four nights we stayed there. Read moreGenuine Expedia guest review
"Much cheaper than other alternatives...and better!"
Was looking for a hotel in Northeast Philly, but there aren't many. Hotel was very clean, well priced and typical of the Hampton Inn standards.Genuine Hotels.com guest review
Rooms were very well kept, nice bathroom (no tub though). Room service came kind of early, so my bed wasn't "hotel made" because I was still half asleep when they came around the first time. Their coffee is great, the omlettes and French toast sticks are gross, go to lancers diner up the street. Awesome food priced really wellGenuine Expedia guest review
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