For every 10 nights, get 1 free!
Don't feel like walking? Dial W's Whatever/Whenever desk to reserve your complimentary ride with a personal driver in an Acura SUV. There's no need to venture out into the city for late-night entertainment, though: W brings New York nightlife to you with the vintage-style Whiskey Blue lounge, the Oasis Bar, and the Living Room, where hotel guests and fashionable locals lounge in comfortable chairs and couches. In the morning, return to the Living Room with a cup of coffee and a newspaper, or check your email with hotel-wide wireless Internet access (surcharge).
Be sure to bring your furry friend along for the holiday: W's P.A.W. (Pets Are Welcome) program features custom pet beds, food and water bowls, special treats at turndown, and a range of Fido-friendly concierge services. (Pet fees and restrictions apply.)
If you're looking to escape the hectic pace of the city, Bliss49 Spa can help. The 2-story, 10,000-square-foot spa is an urban sanctuary, with aromatic steam rooms, saunas, and 10 private rooms for massage and body treatments. Enjoy a glass of wine and sample the brownie buffet in between treatments. Feeling energized? Work out in W's SWEAT fitness center, where cardio machines are equipped with individual cable TVs.
After a day of touring (or spa treatments), return to an ultramodern room or suite where hip decor meets functionality, and amenities are designed for indulgence: from gourmet snacks in W's famous Munchie Boxes to signature feather beds with pillowtop mattresses, down comforters and pillows, and 350-thread-count linens. Enjoy the latest art-house DVD on a 37-inch flat-panel TV, or luxuriate with Bliss bath amenities.
"Very good considering the discount"
This W is a good solution when you want a little style, interesting staff and a social scene as well as comfortable rooms....as long as you get a discounted rate. You have a good breakfast deal 2 blocks away as well as a Starbucks.Genuine Hotels.com guest review
"need to try this again"
over all it was a nice hotel. great energy and liviely vibe. room was smaller than expected. but are big issues were just to much noise. maybe bad luck that night. a great arguement from the couple across the hall at 2am. security was called and came promply, at 730am sat, a construction team started there project outside are window. the noise was odd […] since we were on the 5th floor. we thought it was a trash pickup but no. several loud men on a landing 2 floors down. mngt was nice and compt us breakfest. but the bottom line was we didnt sleep well finally at checkout our agent was very nice but was distracted by another front desk agent that was busy showing off her shopping goods to the other ladies. our agent even looked at her to stop but (Eva , she was atractive) wouldnt stop it was just odd as she held court about her watch and new purchases at the front desk. Read moreGenuine Hotels.com guest review
The hotel was great! Perfect for our romantic getaway where my then boyfriend proposed! While the room was small, it was honestly all the space we really needed. I was disappointed to stay across from the elevator as it was very loud over the weekend. Overall we had a wonderful experience.Genuine Hotels.com guest review
We stay in the city a lot. We stay everywhere this was a really nice stay, great staff the service was amazing. We really enjoyed our stay looking forward to coming back. Will definitely recommend friends to stay at this WGenuine Hotels.com guest review
"love staying here"
always treated like a first class visitor even though i am staying on the cheap from hotels.com. 1/2 block from subway super convenient with a starbucks as well.Genuine Hotels.com guest review
"4th of July Trip to NYC"
Staff was incredibly courteous and helpful. Room was very nice and a great value for the price. 2 blocks to the subway for 4, 5, and 6 trains - very convenient for getting around the city. Lots of dining options right around the hotel. Duane Reade was right on the corner for purchasing any extras we needed. Close enough to Times Square/Rockefeller Center […] that you could walk, but far enough away that you were not in the middle of the craziness. Our only complaint was that there was no coffee maker in the room, and the mini bar/snack station took up a lot of space in the room. (Especially when we were never going to use/purchase any of the items). Would have preferred the coffee maker! Overall, great experience at this hotel. Read moreGenuine Hotels.com guest review
It is a great location; walk to shops, the MOMA and times square. Room small but super comfortable.Genuine Expedia guest review
"For a short stay - absolutely!"
Hotel is close to subway, so that's great if you want to explore the city. Staff really friendly, rooms seem to be renovated yet in some corners you can still tell that it was really outdated. Rooms are small (at least for the cheap rates) but we basically only slept there anyway. Room and bathroom were absolutely clean. Nice service: they offer you […] a complimentary ride with a car, we did not do that so not sure how well that works and how long in advance you need to book. We felt it was a nice thing to offer though. AC is really noisy so we left it on during the day but turned if off at night. So all in all, great location, friendly staff and clean rooms - what more to expect for a weekend? Would go there again. Read moreGenuine Expedia guest review
having stayed at many Ws I feel like the rooms at this location needed a little update to keep up with the brand.Genuine Hotels.com guest review
Excellent location. Clean and comfortable rooms. We always stay here and are never disappointed. Never had any issuesGenuine Hotels.com guest review
I was in a seminar at hotel next door and could not get a 2 nd night there so I booked the W hotel.what a difference . From the moment I stepped in I was greeted by David and what a nice guy. Than I was lucky to be checked in by Cindy a. She was so nice and helpful . I have no words for the customer service I received. The room was so beautiful very […] quiet .whenever I will stay in nyc the W will be my home.thank u guys!!!! Read moreGenuine Hotels.com guest review
"Just for the location and price's sake."
I booked on Expedia for a cozy room for 4 nights. The price was good for such a good location, especially for a guy who came to NYC for the 1st time. On my arrival, I waited 35 minutes to check in. The receptionist says some other person has taken my reserved room becasuse he has a similar name of mine. How could that happen? Don't you check the first […] name and last name? Anyway, they apologized and claimed to upgrade my room and offer free breakfast and free wifi in the room. For this part, it's as good as a big hotel. But I cannot login into the wifi in the room and cannot call the frontdesk with the phone, as there's no instruction of how to approach the frontdesk or anyone. I have to get down to the front desk twice to figure out why. They said the login-in name was right and there was nothing they can do there, suggested me to call for tech-support. It was very difficult to describe the situation on tech support line, but anyway fixed the wifi problem for the time being. However, 2 days later, I failed to login in Wfi again. So I had to call the tech support again and did the whole explaination over again. And these call was charged a couple of dollars. On my last day, I talked to a housekeeper lady and found out the bed in my room was a queen bed. On my booking confirmation, it should be a king room. Was it so-called upgrade? As I was in a hurry of checking-out, I didn't argue much on this isssue. But still uncomfortable for that. Read moreGenuine Expedia guest review
Rooms are very small but well appointed.Genuine Hotels.com guest review
ExcelentGenuine Hotels.com guest review
The hotel is actually very nice but the room we were in was tiny and the bathroom was even tinier. For a place with that price tag, you would think it would have at least an average amount of space for a NYC hotel.Genuine Hotels.com guest review
"w new york"
good ubication, very small romos like other hotels in nyGenuine Expedia guest review
right sized rooms, centrally located, good service.Genuine Hotels.com guest review
I went with a couple of friends and stayed at the W for a weekend. The hotel was nice and clean but the room was pretty small. I expected a little more from the W Hotel, there was nothing bad about it, but it didn't feel like a 5 Star hotel, more like a nice 4 star. Quite expensive but not up to par.Genuine Expedia guest review
"W New York"
Gave it 4 stars because bed was full size. Prefer queen size beds. Overall hotel stay was excellent. Great food in restaurant and the small bites in the lobby as well. Great location too. I would definitely return but would make sure to request a queen size bed.Genuine Expedia guest review
"Nice hotel but very small rooms"
Well maintained. Small rooms. Located across the street from the Waldorf who consistently got taxi priority. So very long waits for cabs! Otherwise quite nice.Genuine Hotels.com guest review
Overpriced.Genuine Hotels.com guest review
"Great Place To Stay"
Great Stay, great location, great staff..... Will definitely stay here againGenuine Expedia guest review
"Great place in the city"
W is a great place to stay with an amazing ambience. The lobby has a bar and a lounge/club the nightlife is great! The best part is you don't hear anything in your room.Genuine Hotels.com guest review
"Typical W Hotel"
Typical W Hotel Experience - overpriced and modern with little "extras". Truthfully, I wouldn't stay there again if going to NYC. The room was super small, the water line in the bathroom hammered everytime someone flushed the toilet, and there is little insulation between the walls.Genuine Hotels.com guest review
The Spectacular King Room turned out to be a shoebox. It was definitely not a King bed and overall a big disappointment. I wonder how small the queen room would have been!Genuine Hotels.com guest review
"good for one night"
We booked for one night. The room was small, especially for New York standards. It was ok for one night. The bathroom was not as clean as I would like it. the room was also pretty bare. We asked for king sized bed. it looked like a double.Genuine Hotels.com guest review
"Old and poorly maintained."
Check-in took 30 minutes (this is after I got to the desk, not waiting in line) and they tried to downgrade me which I had to fight through to get what I paid for. Room was tiny and the sheets and towels smelled of mildew throughout the entire 10 day duration of stay. Looks like the building can't dry their linens properly. Also the elevator key card […] systems didn't read the cards properly, resulting in a comical card swiping madness among guests trying to get up to their rooms. Felt and smelled like a cheap motel. The hotel is way past its prime and really milking the brand name too much for what it really is. Read moreGenuine Hotels.com guest review
"The place to be.........."
Great stay. Great atmosphere. Awesome staff. Can not say enough good things.Genuine Expedia guest review
"Great location and great staff"
I work for a competing hotel company but the discount rate was not available so I looked to hotel.com and hotels located on the NY East Side. The W had the best rate, great location and great rating. I had past by the hotel when I stayed in NY in the past and it looked nice. I was pleasantly surprised at the quality. But I have to say it was the staff […] that one me over. Kudos the concierge staff -- they were FIRST RATE! The entire staff at the hotel were polite and willing to help at every turn - and that means a lot to me. And the rooms were very nice -- they were a bit small but well designed and clean and fine if your plan is to spend time out on the town and just need a place to lay your head at the end of the day. There were some issues with elevator when we were there but not a major issue. I would definitly recommend this hotel to friends. I would stay there again in the future. Read moreGenuine Hotels.com guest review
"Miserable and dirty"
Way too much money for a dirty, handicapped-equipped room. Stains on the bedspread, terribly dirty floors and tile, terrible layout (due to it being accessible) - by far the worst W hotel room I've ever had.Genuine Expedia guest review
"Not worth the money"
Doesn't matter that the lobby look nice. The rooms was really bad conditions and small.. I will never stay there again..Genuine Hotels.com guest review
"Never coming back!!!!"
Rude staff and terrible black out in the room. I found a pistachio shell beside the bad in the first night and in the last night, I was in bed, ready to go to sleep and I cut myself with a piece of broken glass that was under the sheet. The staff couldn't find any explanation for that and the hotel manager didn't bother to ask me if I needed any assistance […] with my injuries - from the hotel or medical. She offered me a free breakfast instead! That's is the kind of treatment W Hotels gives their clients! Read moreGenuine Expedia guest review
"mostly good, some of the extras could be improved"
comfortable and clean room. my critiques are the balcony has cigarette butts and holes in the chair cushions, the balcony floor bows in(concave). accidentally ordered basic internet service which is very slow and had to contact help desk to upgrade to multimedia internet, no method to through the website. even then the connectivity was much better but […] still slower then verizon lte service. despite these two qualms the room was great. Read moreGenuine Hotels.com guest review
This was my first trip to New York and I really loved my stay. The hotel staff were very friendly, the room was nice, and it was in a great location good walking distance to all sites. Good job W Hotel.Genuine Hotels.com guest review
The locations is amazingGenuine Hotels.com guest review
"Good stay, but needs a lil freshening up..."
The main spaces of the hotel are cool, hip & lovely. The rooms, though are starting to feel a little worn and tired, i.e. the sink had a large crack in it. The new air conditioning unit in the room was somewhat noisy and disturbing and seemed to blow the air directly on me when I was in bed, not so good. Otherwise, it is still a good hotel if you can […] get a good price. I love the location, its walking distance to a million different places :) Read moreGenuine Expedia guest review
Room Was a bit out dated but everything else was nice.Genuine Expedia guest review
"Great location to all areas that we wanted to go!"
We were able to walk to Rockefeller Center as well as Time Square if we wanted. Close to Grand Central Terminal, as well as close to the 6 subway which goes all the way downtown. Great location, great atmosphere and great staff! Would definitely stay here again!!Genuine Expedia guest review
"Great girls trip"
Overall the hotel was great!! I went there on a girls trip and enjoyed our stay. I am disaponited by the service in the bar downstairs, Whiskey Blue. Our server made us feel very unwelcome and was extremely rude.Genuine Expedia guest review
"Husband weekend getaway."
I had a wonderful time while at this hotel, it was my husband Birthday weekend and the staff was very helpful. I will return anytimeGenuine Expedia guest review
"Nice hotel but the cozy rms are very small."
The location is great. The room itself is clean but the carpet could use a good shampoo. Would have like to have some extra drawers instead of all the snacks being displayed. Do not book a cozy room if you are claustrophobic. There was a promotion for free Accura rides when we stayed. Sounds good in concept but we couldn't get a single ride in over […] 4 days. Read moreGenuine Hotels.com guest review
"Great hotel for trendys and hippsters"
The room is very small but it works to drop your bags and discover NYC, it's very well located! Lobby bar is very fun and you can spend a real good time!Genuine Expedia guest review
"I was expecting more for the price."
First I'll start by saying the staff was polite and the room was spotless. That being said, the room was very small, and the shower stall doesn't have a door (seriously guys?). I tried calling the front desk for something, but the phone in the room didn't work. So I called on my cell phone, and they transferred me to a manager... who didn't answer. […] So I tried again, and they transferred me to a different manager... who also didn't answer. Also, they have a little stash of massively overpriced snacks and wine in the room. There's no sign that says so, but apparently they're on sensors, so if you even pick up something to look at it (like I did), it automatically charges you. So I had to deal with $15 in charges (for 2 candy bars) for stuff I never ate. The bed was rock hard and not really comfortable at all. I woke up with a neck ache, feeling like I hadn't slept at all. Not a bad hotel, but there's others in the same general area for the same price (or less) that are better. I won't be staying here again, nor will I be recommending this place to anyone. Read moreGenuine Hotels.com guest review
Friendly staff, great service, nice area and close proximity to everything. I totally recommend it!Genuine Hotels.com guest review
"Trendy hotel in a nice location"
Decent NYC hotel. The lobby was adorned with very trendy decors. The room was unremarkable. Considering it is NYC, the room size was, of course, small. It consisted of a bed, a desk and a night stand. Bath room was ok, bigger than most NYC hotels I've stayed at. The location is pretty convenient to subway stations,Times sq., Central Park,etc. Both my […] husband and I liked that they had apples and fruit infused water in the lobby for guests. And we got it for a pretty decent price, so overall, we were not disappointed. Read moreGenuine Hotels.com guest review
"Great Hotel for a couple"
Nice location, nice design, bedrooms too small but nice design..concierge and the guys outside (bellboys or valet parking), were very kind and friendly.... The living area at the lobby it was a little dirty, the couch or sofas were a little dirty..and also the carpet In general we liked the Hotel and we come back!Genuine Expedia guest review
Staff aren't knowledgable. Spa staff are actually worse - do not know their menu. Cleaning staff were rude. Room is outrageously small. Good location, nice entrance, thwre better hotels though and for the same price.Genuine Hotels.com guest review
"Way too expensive for a small, uncomfortable room."
The "spectacular" upgrade was a disappointment. The room is ridiculously small. The TV was in a fixed position that faced away from viewing. The screen faced the window! The bathroom was barely enough room for 1 person with no space for toiletries. Is charging $5.00 for a bad cup of coffee in the lobby necessary? Really? And the air climate control […] (fan) sounded like a 747 getting ready for departure. Very loud. Not worth the expense. Read moreGenuine Expedia guest review
This place is conveniently located. The rooms here are tiny! We stayed in a spectacular room and you could barely walk from one end to the other without bumping into each other. Overall it was a pleasant stay.Genuine Hotels.com guest review
Staff was wonderful!!Genuine Hotels.com guest review
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