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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 6, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
Part of the small, British-based St. Giles Hotel Group, St. Giles - The Tuscany combines a distinct European charm with sophisticated New York style. Add genuinely friendly service and a great location to the mix, and you just might have the ideal boutique hotel for your Midtown Manhattan stay.
Step outside and walk 3 blocks to magnificent Grand Central Terminal, where you can admire the star-studded celestial ceiling and, of course, catch the subway to points around town. Buy a loaf of freshly baked bread, a wedge of cheese, and a classic New York black-and-white cookie from the purveyors on the main-level Grand Central Market, then stroll just a few more blocks to Bryant Park and picnic with the locals. Take a spin on the park's French carousel in summer, or on the ice-skating rink in winter. If a Broadway show is on your must-see list, you'll be glad to know that the Theater District and Times Square are less than a mile from St. Giles - The Tuscany.
In the City That Never Sleeps, the expert concierge staff is happy to respond to your requests 24 hours a day. Room service, the business center, and the state-of-the-art fitness center are also available anytime, day or night. You can start your day with Continental breakfast (surcharge) and a complimentary New York Times or Wall Street Journal at the onsite Audrey's Café. At night, the café is transformed into a casually chic lounge--perfect for a nightcap.
When you're ready to call it a night, return to your spacious guestroom, decorated in a refined, residential style. Beds are layered with luxury linens and down duvets. Watch a late-night show on the LCD TV, or catch up with friends via wireless Internet access (surcharge in guestrooms, complimentary in the lobby area). Your four-legged companion is welcome here, too: St. Giles - The Tuscany permits pets up to 40 pounds for a surcharge. And you'll sleep easy, since the entire hotel is non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Audrey's Café & Lounge - Named after Audrey Hepburn, this chic and charming café offers a daily Continental breakfast (surcharge). Cocktails, wine, and light fare are served evenings till the wee hours.
Room service - Available 24 hours a day.
St. Giles - The Tuscany New York's small but well-equipped fitness center is open 24 hours a day. After your workout, unwind with a massage in the privacy of your guestroom.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Hotel to stay in New York"
Although the room was on a small side but it's more than enough for two people to come after the day of sightseeing and rest comfortably. The bed is super comfy and linens of a very good quality and very clean.
Nice hotel with two exceptions. One, their cancellation policy is the most restrictive I have found in the city. I travel to NYC 50 times a year for work, so have stayed at a ton of hotels. Second, only hotel in city I am aware of that does not escort/allow food delivery services to deliver to the room and require you to meet in the lobby. Difficult […] when on conference calls, etc. The rooms are clean, great location, and some of the biggest rooms in the city. Read more
"Pleasant Surprise!"
Large clean comfortable room withing walking distance of Grand Central Station. Pleasant helpful front desk personnel. Will stay there again next time we make plans for NYC.
"One reason I wouldn't go back"
The room was very big, nicely decorated, nice staff, BUT - the room was so dark - with every light on! I felt like I was in a cave.
"NYC's great little secret"
We booked our stay at St Giles-'he Tuscany' New York at fairly short notice. It turned out to be a great choice for us. Its informal atmosphere and friendly staff made us feel very much at home. It was the perfect cosy place in which to "retreat, relax and recharge" after our exhilarating and sometwhat strenuos days. Due to The Tuscany's wonderful […] location close to Grand Central Station we quickly decided it was high time we got to know NYC's efficient subway system. This added significantly to our previous explorations and experiences of this city's sights and people, making NYC one of our favourite destinations in the world. Thanks for helping make our visit there so enjoyable! Read more
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"Great stay"
Great service and a nice clean room.
"Great price, huge room"
Thoroughly enjoyed our stay at The St. Giles. Largest hotel room (for a great price) that we've ever had the pleasure of staying in. Neighborhood was safe and convenient for our needs. Loved the front staff's sense of humor.
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"Great Hotel"
We stayed at the Tuscany for 2 nights to celebrate our anniversary and had an amazing time! The hotel is centrally located...just a couple of blocks from Grand Central. The staff was great and the rooms are huge for NYC standards! Would definitely recommend this hotel and plan on staying here again in the future
"Convenient location, friendly service!!"
Very impressed with the high level of customer service from all of the employees. The room was clean and large. Right around the corner from Grand Central Station. Would definitely consider staying there again!!
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"Great hotel, but high wifi charges"
Lovely hotel! Our room was very nice, large and quiet. Housekeeping was inconsistent during the week, but nothing major. My only complaint is that the hotel charges for in-room wifi access, which I elected not to purchase because of the high price. It made working in the room a pain.
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"St. Giles Hotel in NYC"
Perfect location, perfect service, comfort and price. My heater was not working and the maintenance and customer service were fantastic. Bed was comfy and the room was huge. This is my spot from now on. Murray hill is great location within walking distance of Broadway, the Park, and 5th Ave.
"Nice hotel!"
Very spacious and comfortable room. The staff was nice as well. I would stay there again.
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"Great location, friendly service"
Front desk staff was friendly and helpful. It's a great location near Grand Central Station. Room was not fancy, but was clean, quiet, spacious, and secure--and was a good price. Nice breakfast assortment in the attached cafe. Would definitely stay again.
"St. Giles Tuscany - great Midtown-East hotel"
Very clean, comfortable and nice sized room. Great location, short walk to subways at Grand Central Station and the United Nations. Times Square a few more blocks away but a very doable walk too. Would definitely recommend this hotel. Also, Fagiolini's restaurant at corner Lexington & 39th - delicious Italian fare at reasonable prices.
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"Perfect location and great value"
I was very satisfied with my recent stay at the St. Giles. The location was perfect, within walking distance of Grand Central Station. Parking across the street was cheaper than other places I've stayed in NYC. Room was bigger than some of the studios I've seen in NY. It was comfortable, clean. The bathroom was amazing as well. Linens were of high quality. […] It's the first time I've felt I've gotten what I paid for. Highly recommend it. Read more
"Nice"
Staff was mostly friendly despite a little attitude from one front desk person. Only complaint is the air conditioning/heating unit is LOUD. Woke me up almost every time it came on the first night. Got used to it. Overall nice hotel.
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"Great location with huge rooms"
I stayed in a superior king room and it was very clean and spacious. The hotel lobby is very beautiful, and door service is great. The rooms are nicely done but you can tell the age by looking at the walls, doors, and carpet. The bathroom was very nice. The location is on a nice street and convienient to Park Ave. and Grand Central. Great value ove […] rall. Read more
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"St Giles"
Camera was taken from our room wed 11/9 between 8:00 PM & 1:00 AM which was really disappointing because it had 5 days worth of travel pictures we had taken. The rest of stay was great
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"St Giles Tuscany New York- Good/Clean/Safe"
Stayed here on a Saturday night. Great service, friendly and willing to hold luggage the next day. Safe area at night. stayed during october.
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"St. Giles, the Tuscany: Great location and service"
We were greeted by a friendly and helpful staff upon our arrival at the Tuscany. The staff all week worked hard to make our stay in NYC memorable. One staff member even walked with us the half block up to Park Avenue to help us get a cab. The room was very spacious with a large bathroom and a small walk-in closet. The location was also outstanding. […] We were close enough to the theater district and Times Square to walk if we wanted and at the same time we were only two blocks from Grand Central Terminal, our hub for the subway. Read more
"tuscany"
Nice spacious room, dim lights for reading. Surprisingly quiet. Cooperative friendly staff.
"Gem of a hotel near Grand Central"
This hotel was a real find. The rooms are much larger than most New York hotels. They serve a wonderful breakfast buffet in the morning, have a bar with appetizer in the evenings and they offer full room service. Mini bar in the room, as well. They also had a car service available. Really lovely hotel, clean, robes in bathroom - definitely worth every […] penny! It's my new favorite NY hotel. Read more
"St Giles - Tuscany Hotel"
The Tuscany has fairly large rooms, is in a quiet neighborhood and a friendly, helpful staff. It is small - which we like. A real treat was the ability to park on the street Saturday evening and all day Sunday - for free!
"Hotel St. Giles The Tuscany---spacious room"
Great shower. Room furnishings as well as the lighting were dark Location was fair Front desk and complimentary refreshments were a big plus. Hotel staff was very friendly
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"A Good Place To Stay"
This boutique style hotel has many good features including : a spacious (for NYC) , very nicely decorated (peaceful) , well maintained room which included a very comfortable bed, a large bathroom with a large tub and good, black out drapes ; a very convenient , yet relatively quiet location for Manhattan; friendly, helpful staff. There is a restaurant […] at the hotel which I did not try but there is a small restaurant aroung the corner on Lex Ave. which offered a very good breakfast at reasonable pricees. This hotel is not budget but with a discount the price was comparatively reasonable for Manhattan. The drawbacks were a steep fee for Wifi (except it is free in the lobby); a well stocked mini bar with no room in the frig; no coffeemaker; a fee even for 800 calls. Despite these features I would certailnly stay here again. Read more
"Great place"
Great staff and room. Wonderful gym. Great location. Shower had issues. Nothing problematic. Young vibe. Stayed there when it was the W. Amazing hotel...will stay there again.
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"I love the St. Giles - The Tuscany!"
I had a fantastic time at this hotel. The staff were all friendly and accommodating. I had an excellent room - a corner king - that was quite large with lovely decor. The bed linens were fresh and of high quality, the air conditioning worked wonderfully, and the bathroom was adorable. I also had great service at the Audrey Cafe, and love that the cafe […] turns into a bar in the early evening. I would return to this hotel and would recommend it to any of my family/friends! Read more
"St Giles The Tuscanny"
Moved to this hotel due to dissatisfaction with another high end hotel in the neighborhood. Was extremely satisfied with the move. Enjoyed a clean, well decorated room with space in a convenient location for all types of transportation at affordable prices. Hotel staff exceptionally friendly and responsive. Will stay there again on my next visit to […] NY ... will recommend this hotel to others visiting NYC. Read more
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