"Big room for NYC"
The hotel was definitely great for the cost of NYC hotel rooms. The room was very large and had a great bathroom. I've noticed that NYC hotels are typically about 200 sq. ft (small) and not very clean unless you spend a lot of money per night. The walk-in closet was also a bonus. I wanted to find a room that was big, comfortable, clean and has great […] hotel service. The front desk upgraded us when we checked in for free :) The hotel staff were friendly and very efficient. The neighborhood is great and has a lot of awesome places to dine/drink. I would definitely stay here again. Read moreGenuine Hotels.com guest review
The rooms were updated, climate controlled , and quietGenuine Hotels.com guest review
"Very nice place"
I stay in NYC a lot on business. This is one of the nicest places I've stayed. The room was huge and gorgeous.Genuine Expedia guest review
This hotel is beautiful and the size of the rooms are phenomenal. There is a hallway with a walk in closet and the room itself is enormous. Upon check in, we realized that the toilet was leaking from the back forcing us to use towels to soak up the toilet water. Many attempts to call the front desk with NO answer after waiting for someone to answer […] for over 4 minutes.We then had to use towels during our stay to soak up the dirty toilet water. Housekeeping never came but did leave a VM saying they wouldn't be able to make it that day. What's up with that? Went down to Audrey for coffee and breakfast and the surly girl working was busy gossiping with a bellboy for at least 5 minutes before she took my order. I ordered a bagel that was (with tax) $3.81. I gave her a $5 and she handed me back $1. I was astounded that she would just keep that extra .19. Had she given me good service, I would've gladly given her ALL the change from the $5 but the idea that she didn't even attempt to give me the money due was infuriating to me. Also, upon checkout I asked for a cab and was pressured into using a black car that the hotel had "waiting" for its guests at a cost of DOUBLE a cab. It was $45 plus toll (7) plus tip. So it cost me $60 to get to LGA. I think for a 4 star hotel, they definitely could work on their nickel and diming and treat guests with the respect due from paying quite a lot and not act like they need to be paid for everything else. Read moreGenuine Hotels.com guest review
Definitely the largest room I've ever had in a mid-range NYC hotel. Modern look (chrome, black, red & white decor) and very clean. Large shower & fashionable sink. While the street is busy, the room I had was facing the interior of the city block, overlooking a tree in blossom. Very quiet. Yet only 3 short blocks from Grand Central Station and the Lexington […] subway.. Read moreGenuine Expedia guest review
"Extremely spacious room - especially for NYC"
Was a little concerned after reading some other posts about condition of rooms but I had a lovely large, updated, comfortable room. Front desk staff excellent.Genuine Hotels.com guest review
The room was very spacious and comfortable. Room was clean, bed comfortable and cozy. Very large room for the price than other mainstream hotel chains were offering. Rug and trim at the floor looked like they could use a good cleaning but all else was very good. Easy walk to Times Square and Empire State Building. Decent variety of neighborhood restaurants […] in the area in walking distance. Good stay overall. Read moreGenuine Hotels.com guest review
"good location and fair price"
the Tuscany is located in midtown East with good access to uptown and downtown. The room was updated and well appointed and very large and comfortable.Genuine Hotels.com guest review
My room was very nice. However, the provided toiletries had been used previously and not restocked. Also, there was no coffee maker in the room, and the hotel room service coffee was not fresh. Easy to get to/from Grand Central Terminal and front desk staff very helpful.Genuine Hotels.com guest review
"Not all that it seems"
As my wife put it, "did they run out of money"? Great location, nice staff but it seems like renovations stopped short or were sloppy. The thermostat in our room did not function properly. It was either 80 degrees or 65 degrees. I tried various things with the thermostat but to no avail and notified the front desk and check out. Only 1 mirror in the […] room which works great if your travelling solo and no counterspace in the bathroom. Paint splatter on the bathroom floor and carpet. Reading other reviews maybe we were unlucky and got one of worse rooms, but given all the choices in New York we will try somewhere different next time. Read moreGenuine Hotels.com guest review
"Nice One Night Getaway"
I wanted to do something spontaneous and romantic with my boyfriend. The best decision I ever made! The Tuscany Hotel made me feel comfortable with my questions and gave me amazing service. I cant wait until we can go back again! =)Genuine Expedia guest review
Loved staying here with my boyfriend! The location is perfect for sightseeing! The staff was pleasant and polite - and always willing to go the extra step to make our stay as comfortable as possible. And the room itself was spacious, modern, and clean!Genuine Expedia guest review
"Central and modern"
Centrally located with well appointed rooms, The Tuscany is a good hotel option in Midtown / Murray Hill. Corner rooms are very spacious and beds are comfortable. Only noticed cleanliness issues with the carpets (same hair pin and lint on the floor from when I checked in to when I checked out three days later - indicates no vacuuming).Genuine Hotels.com guest review
"Loads of space by NYC standards"
NY is full of little boutique hotels off the avenues on the streets, in pretty central locations. Tuscany fits right in that mix. Just south of Grand Central, it is well located to Midtown Midtown South and even Time Square. I had meetings in two of the three sub-markets and was able to walk to them. A real plus in NYC. The room was big and laid out […] reasonably well. Great hot shower with effective pressure, comfy bed and efficient desk. The desk chair however was a tad low and slung back too far so not the best for doing real computer work at the desk. It was chosen for how it looked more than it felt. Staff were young and friendly at the hotel. The cafe was, to be polite, efficient but not special. My fruit plate came in a plastic take-away box. But the young lad who served it was pure NY - never going to be a waiter by trade but making his way in the big city with a hopeful gleam in his eye. Don't be put off by the common areas (halls elevators) looking a little tired. The hotel was good value for NYC! Read moreGenuine Hotels.com guest review
Nice hotel with very large rooms. In a relatively quiet mid-town location. Great old New York diner around the corner on Lexington.Genuine Hotels.com guest review
Loved this hotel! The room was one of the biggest that I have stayed at in NYC. Front desk at check-in was not that friendly but didn't have too much impact on the stay. Bed was super comfortable, we had view of the Chrysler Building. Close to Grand Central & Bryant Park. The only negatives I could say was even though the bathroom was nice and huge […] there was really no vanity top so you couldn't put your personal items anywhere. Also, the windows aren't that thick, cause you could hear street noise of people walking down the street. If staying here, I would definitely request a high floor room. Overall, great place though! Read moreGenuine Hotels.com guest review
"Great Midtown East Find"
I've stayed at The Court before, and The Tuscany is even better. It's at a fantastic price for what it offers as well. Excellent option for business or leisure travelers since it's right by Grand Central.Genuine Hotels.com guest review
"Great Place to Stay!!!!"
My wife and I stayed overnight . The room and service was everything the reviews said it was. The bed was wonderful and the room was extremely clean. I would highly recommend this hotel. I plan to stay at this same location again in the near future.Genuine Hotels.com guest review
"W Hotel taken over by St. Giles - lovely big room"
What a surprise the Tuscany was. It was a beautiful hotel, spacious room, high end finishes, very updated and a reasonable price. Staff were accommodating. Only two negatives - the bathtub is very deep, and getting in requires stepping up onto a built bamboo platform and some good balance. Best for a younger set. Also, for the working business person, […] need a desk chair that is at desk height. I called down to guest services and they do not have. Got two bed pillows and put them on top of the furniture to bring up to desk height. Not comfortable for several hours of working. Could be remedied inexpensively. Many hotels even have ergonomic desk chairs with variable heights. I needed to get my IPhone charged, and they helped me out. Read moreGenuine Hotels.com guest review
The Tuscany is a Great Hotel. Located near Grand Central and a lot of small restaurants. There's a lot of street noise, even though I was staying at the 8th floor. Orlando was always very helpful. Staff is friendly and knowledgeable. Facilities are yet to be finished.... there's some paint missing here and there, elevator panels are dinged and scratched, […] .... minor finishing touches which do not affect the comfort of the room and common areas. Highly recommended. Read moreGenuine Expedia guest review
Upon arriving, I asked for a quiet room and I got an upgrade from studio to corner room. Not bad at all. Room was spacious altough with view in the back. Big, nice bed, very comfortable. The only drawbacks are: 1) No coffee/tea maker in the room. 2) No space in the very small bathroom where to put your stuff. I had to use the lavabo and or the toilet […] seat to use my makeup. Once you are out, you are just minutes by Grand Central and a variety of shops/restaurants. Really great location, but VERY QUIET. I will be back! Read moreGenuine Expedia guest review
"Great hotel. Big rooms"
Nice hotel. Big rooms. Some finish details are to be completed.Genuine Expedia guest review
Our room was the biggest I ever had in New York ! very , modern and fresh!! Loved it!!Genuine Hotels.com guest review
Awesome… the guy that checked us in was very helpful and courteousGenuine Hotels.com guest review
staff was warm as family and we felt most welcomeGenuine Hotels.com guest review
EXCELLENT convenient location, VERY nice room. Quiet via the walls, but noise comes through the door (elevator beeping, housekeeping staff, other guests) but we mostly alleviated this by having the HVAC fan on. But we loved the hotel and would definitely stay there again. Also, staff is very friendly.Genuine Hotels.com guest review
"Very close to grand central."
Very clean and quiet.Genuine Expedia guest review
I spend a lot of time in NYC The Tuscany offers large rooms and a great staff. I can stay almost anywhere I choose, and I usually elect the TuscanyGenuine Hotels.com guest review
"A gem tucked away in a convenient location"
What a great find. I have stayed at many hotels in NYC and was looking for something close to Grand Central but away from the crowds. This hotel was fantastic - very clean, smartly decorated and the room was huge compared to rooms at the same level at The Waldorf or the W. The hotel staff was fantastic - they let me check in early.Genuine Expedia guest review
"Good value and large room"
I have stayed in several other hotels in midtown east and I was very impressed by The Tuscany. The room was enormous for NYC and the room was actually bigger here than what I've had with recent stays in smaller cities. I booked one of the smaller studio rooms and the only place I found space to be an issue was the bathroom- although the bathroom itself […] was a nice size, there wasn't any counter space to set up a hot iron, make-up, toiletries, etc- seeing some of the other reviews, I probably should have picked one of the rooms with the separate vanity area. I also had an issue with the hot water being a little slow on my first evening- had to run the shower for about 10 minutes before I was able to get hot water. This only happened once though and did not have any issues with hot water at any other time during the stay. Staff was excellent and property was in great condition. Gym was also very nice and had much more equipment than a standard hotel gym. Great location several blocks from Grand Central station. Will definitely stay at the Tuscany again. Read moreGenuine Hotels.com guest review
Nice hotel-great weekend in NYC.Genuine Hotels.com guest review
"Very accommodating, very clean, very comfortable"
The hotel was very accommodating allowing me to check in very early. The room was very clean, quiet, comfortable and spacious, and the price was very reasonable, particularly as I booked the same day I checked in. I was very happy with my stay. The hotel is close to Grand Central and therefore a good central location without the noise.Genuine Hotels.com guest review
Ok hotel but very noisy if you stay near the elevator. The room doors are not insulated enough so you hear the "pling" from the elevator all night long!Genuine Hotels.com guest review
"really nice hotel in midtown"
nice place i found, the room was huge, a shame that outside the windows there was nothing to see, but nicely furnished, very soft king bed (extremely soft), service at the front desk is good, Orlando was particularly helpful, location was good, 2 blocks away from grand central station, the neighborhood has good selection of restaurants and bars, 5th […] avenue is 3 blocks away if you are into shopping Read moreGenuine Hotels.com guest review
great location and nice size room for nyc.Genuine Hotels.com guest review
"PERFECT HOTEL PERFECT ROOM"
IT WAS GREATGenuine Hotels.com guest review
"Happens to be a good location for my Business"
It was great, I slept well.Genuine Hotels.com guest review
"St. Giles - Tuscany"
Wonderful experience. The room was big, comfortable, clean, and well maintained. King bed was very comfortable. Bathroom was huge with very large, luxurious shower. One of the nicest rooms I've stayed in, in NY, regardless of price. Staff was great and so was the location. I will definitely stay there again.Genuine Expedia guest review
"it is the little things."
The hotel was fine, but little things made stay less comfortable. No glasses in room. No coffee pot/microwave in room. No place in bathroom to put toiletries.Genuine Hotels.com guest review
very nice hotel,nice staffGenuine Hotels.com guest review
Great stay and location. Just a 5-10 minute walk to Grand Central Station. It was very easy to get around in the area. Staff was very helpful. Check in was fast and we got our room upgraded which was much more spacious. Room was clean. Room included: desk area, long lounge chair, and arm chair.Genuine Hotels.com guest review
YesGenuine Hotels.com guest review
Perfect location...lovely stay!Genuine Hotels.com guest review
lovely room and great service.Genuine Hotels.com guest review
"great hotel but bad barking dog"
I love this hotel! It is gorgeous, tylish and if you love textures and fine finishes, this place is for you. When I fist got to my room on Friday evening there was a yappy little dog barking non stop in the room across the hall. I notified the front desk and they assured me that the dog will not be a problem since the owner will be with the dog in the […] evenings. the fisrt 2 nights were fine, ust the occasopnal yap, but the third evening the barking was unbarable. I called at 1:30 AM after a few hours of attemptiong to get to sleep. It continued on past 2 AM . They said they would try to locate the owner and offered me ear plugs as a solution. For a hotel that does not allow pets this was not acceptable. The next morning when I went to check out and complain, the man at the font desk told me that the dog was a service animal so they had to allow it. My issue was why did they not insist on haveing them in an area the had some vacant rooms around it. I dont think it was fully booked so they should have offered me another room that first night. After this, he still went on to charge me $7 for my breakfast that was charged to the room. If this were a classy place, they would have absorbed that charge as a courtesy since my sleep was interupted. Over all it was a good hotel and the staff was mostly nice. I would stay there again because it is a trendy botique hotel with a good price in a great location for what I need. Read moreGenuine Hotels.com guest review
"We decided to call this hotel our home in NYC"
We moved 2.5 hours north of NYC a few years ago, but we still often travel to the city for both business and pleasure. We LOVE everything about this hotel. Of course the decor is top notch - contemporary but very comfortable. Bathrooms are super large, modern and clean. The staff is the best part - they greet you like you are their neighbor. Staying […] at this hotel, you feel as if you live and belong in this super city. We decided to call this hotel our "home". Will stay here every time we need to sleep over in the city. I would recommend this hotel to anybody. Read moreGenuine Hotels.com guest review
"Fabulous little boutique hotel in Murray Hill!"
The Tuscany is a fantastic little trendy hotel in Murray Hill that is conveniently located! Situated in a lovely quiet Murray hill neighborhood but just steps away from Park Ave and just a couple blocks from Grand Central! Many great eateries nearby too! Also tip the parking lot across the street will give a discount if you get your ticket stamped by […] the hotel! The Tuscany is fabulous! Very cool and trendy with a relaxed attitude. The rooms are big for NYC and ultra cool and super clean (thank goodness since i have bad allergies). The staff is very helpful and nice. It did get noisy early in the morning. In our last stay I could hear doors openning and closing constantly waking me. The first time we stayed we didn't hear a thing. The mini bar is also fully stocked. This was our 2nd long weekend and we will definitely be back! Read moreGenuine Expedia guest review
very enjoyable and the room was extremely spacious.Staff were friendly and efficient.Genuine Hotels.com guest review
this hotel is conveniently located BUT..when we checked in they put us in the wrong wrong one half the size we had paid & at first argued it with me wanting the proof!!.They did give us the correct room. The room they put us in was better but NOT real Clean AT ALL th floors had some stufrf on them like it had not been vacuumed and the toilet was still […] dirty from the last person in the room And the bathroom door would not close you had to use the bathroom with it OPEN! And overall the hotel was just not real clean and the painting around the elevators was awful it looked like a 5 year old child painted it. it was not a bad hotel I have been in worse but was not real thrilled we are going back in the spring but I do not think we will stay there again Read moreGenuine Hotels.com guest review
"LOVED this Hotel!"
Close to everything in midtown, modern, clean, quiet, casual, friendly helpful staff and lacked for nothing!!Genuine Hotels.com guest review
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