Embassy Suites Chicago Downtown - Chicago

Lovely hotel in the North River Neighborhood. The suite (11th flr) was spacious, well laid out, and very clean. Friendly staff. Accommodating doormen. VERY convenient to the Red Line Subway (1 blk). Beautifully designed open atrium courtyard with water fall. Both the breakfast buffet and managers evening reception were wonderful (and complimentary); […] seating is set in curving terraces amidst the waterpools and plants. Easy walking distance to Riverwalk, the State/Lake Station and the Theater District in the Loop. Magnificent Mile is only 2-3 blocks away. There is a great food market (1 blk), Starbucks at corner of hotel, 7-11 (2 blks). And two amazing pizzerias (1-2 blks) - Pizzeria Uno and Pizzeria Due. You want Chicago pizza, don't miss them (busy but worth the wait). We would stay at this Embassy again in a heartbeat. Read more

This is an awesome hotel we will stay there again, close to restaurants and shopping the staff is very helpful and make you feel at home

My sisters and I spent 3 nights at the Embassy Suites Chicago Downtown - This hotel is in an excellent location for shopping, sightseeing and restaurants - all within walking distance or short bus/train ride. The stay begin with a very warm greeting from the hotel staff. The bell captain sang out, "help is on the way ladies" and he helped us with all […] our bags. The doorman Micheal would greet us each time we retuned to the hotel with "Welcome Home Ladies"! First impressions make a big difference. The breakfast was amazing with made-to-order omelets and lots of other choices - the line moved very quickly even at prime-time on the weekend morning (9:30-10:30) and plenty of seating. Our room (two doubles, pull out couch and fridge) was very clean and modern. We were on the West side of the hotel on a lower floor so the view was of the parking garage. I would request a higher floor next time for a little better view and less street noise. Overall our stay was excellent and would recommend this hotel to others and will return again on our next stay. Read more

enjoyed it tremendously, my sister who was with me, forgot her breathing machine when we checked out. We called on it and housekeeping had it, were great in contacting us and in shipping it to her here in Michigan.This was my 2nd time staying at Embassy in Chicago and I guarantee anytime I visit my son and grandson I will definitely book my stay with […] you. Read more

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The staff was wonderful especially the concierge offering food suggestions and helping celebrate a birthday. The room was a good size having 4 adults and 2 children. Cab rides were reasonable and easy to walk around the city.

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i thought they were a little short staffed so it affected service but overall very good. also don't eat at the hotel restaurant, food was horrible.

Excellent choice. The hotel was very clean, employees were very nice and the full breakfast that's included was great. I would highly recommend this hotel and we will stay here when we come back.

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completely satisfied.

My granddaughters and I had a wonderful time at the Embassy. Plenty of room for all, the breakfast was awesome. One block to the subway, easy access to the museums, Lincoln Zoo, walking distance to the Navy Pier and of course the American Doll store!

You hear about Embassy Suites and you think it is a good quality hotel. NO shampoos where in the bathroom. you have to pay for the internet. Parcking is much much higher than other similar hotels in the area. For the price you pay, don't assume you get a 4 star quality hotel. Very disappointed . Money paid is not equal to services expected. Expect to […] pay for everything minus the breakfast. Read more

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I always enjoy staying here. Room is spaceous and pretty clean. Has nice a good view of the atriums and a fantastic breakfast.

Overall hotel was nice. We stayed with our two kids. We booked a city view for an extra charge and at check in they did not have a city view reserved fo us. When I asked the lady at the front desk gave a bit of an attitude as I showed her my confirmation sheet. We did get a view of th city but it wasn't a very good one. Glad I had my confirmation sheet. […] Wish it was a better view for the extra charge. Read more

The Embassy Suites in downtown Chicago (State St) is always great to stay in. Love the huge cooked-to-order breakfast and comfortable rooms.

This is a good place to stay if your traveling with your family. The breakfast and mangers reception make this hotel a good economic value. Not to mention the large rooms and great location

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Great location, very comfortable, excellent service! Complimentary breakfast w/ made to order omelets was EXCELLENT!! The hotel was very busy, but the lines went very quickly. SUPERB service by all.

overall very comfortable and convenient place, two things negative and worth mentioning are 1. hotel seems to be very crowded and 2. at night time noise is unbearable, impossible to sleep for a light sleeper like me.

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This hotel was perfect for myself and two kids. We truly enjoyed how the hotel goes the extra mile for kids from the swimming pool to the breakfast buffet. We were not disappointed and will definitely stay again.

My husband and I and our 6 year old son stayed one night at the Embassy Suites Downtown Chicago. We were very impressed with the hotel. Very convenient to shopping and restaurants. Our son loved the glass elevators, 2 room suite (he got to stay up late watching TV), and pool. The pool was nice and the pool towels were full sized, not like some of those […] hand-towel sized ones. Staff was friendly and helpful. Rooms seemed fairly quiet, although we were right across from the elevator and it was a bit noisy in the evening. The best part of staying here was the Manager's reception in the evening and the free breakfast in the morning. In the evening, they have a small snack table set up (we had soft pretzel bites with cheese, raw veggies with dip, and a pretzel mix) and you get one complimentary alcoholic beverage (or non-alcohol). This was perfect for us as we had late dinner reservations and the snack was a great way to keep the 6 year old happy. The breakfast buffet was very good. They have an omelet station and a buffet of bacon, sausage, hash browns, pancakes, french toast, oatmeal, cold cereal, yogurt, fruit, and pastries. Best tip is to arrive before 8 am for breakfast, otherwise the line is crazy long for omelets. We will definitely return to Embassy Suites the next time we are in Chicago. Best hotel value when you consider breakfast and a drink. Parking was steep, but you are in Chicago. Read more

Great location and great for kids.

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What a wonderful place to stay!

We arrived early about 30 minutes and the desk clerk did an awesome job getting us a great room. Location was 2 blocks off Michigan avenue and convenient walking distance to downtown. Breakfast buffet was a nice surprise and very well done. If you drive, park at a public garage like Millenium and save a few bucks. Take a cab ride ($7 to Navy Pier) […] and hop on the L forban adventure. Will definitely stay there again. Read more

Getting alittle run down. Tubs are old. I hate it when hotels remodel, but keep in the old tubs. Good place for kid. I don't really like it for business. Long line at breakfast. For the part OK.

Everything was ok but the pool area is cool only The parking cost is expensive...

Hotel suites are great for my family of 6. Excellent staff, amenities, and service. Great downtown location.

Wonderful choice for a hotel. Everything was so easily accessible, shopping, great dining, business at the Mart, services at the Cathedral, top notch grocery shops, little boutiques across the street. No street sounds, comfortable for two or more. Breakfast on the weekend a little too crowded, but a great choice of food and beverages. And free! Unfortunetly […] the parking on site was not free, very expensive. I'll do that differently next time! Very good experience, and I stay in the city often, so Ill be back. Read more

Location is excellent. Service was very good. We did the valet parking which was very convenient. Located within walking distance of major downtown attractions. Chili's and 7-11 are across the street for moderate priced food/convenience items. Short drive to China town and aquarium. Very pleased with the service and managers reception is great!

Gret location and price. Happy hour every night as well as a wonderful breakfast every morning made this the best choice for the money.

The hotel is great, the staff is superb.. Breakfast was phenomenal and so was the cocktail hour. The kids only complaint was the pool was very small and shallow. Would definitely stay there again.

This was our second visit to this hotel. The staff is flat out awesome and worked with us on some issues we had while visiting Chicago. It can ba a little tricky getting to the hotel if you are driving, but it is conveniently located to the train lines, there are plenty of good restaurants in the area and it is within walking distance of the loop (allbeit […] a long walk). Read more

Great hotel! Only problem was slight..maid neglected to leave coffee cups in room second day of stay, so couldn't make in-room coffee. Overall, a good deal, especially if traveling with children and want a separate room. Breakfast included is always a plus. Valet parking is steep, but it iS Chicago.

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We stayed at the Embassy Suites Downtown Metro for St. Patrick's Day this year. The hotel is approximately 5 blocks from the river and 2 blocks from Magnificent Mile. There are plenty of restaurants and entertainment nearby. The breakfasts of a morning were clutch and the staff was extremely efficient for so many people. We would absolutely recommend […] staying here. Read more

This hotel had nice clean rooms. The suites give you a little extra living space. The location is good for the Navy Pier and the Mag Mile, and its one block from the Red Line. The Staff is friendly and helpful. Finally, the price includes a hot breakfast and a happy hour. It has a nice exercise room and hot tub. The pool is a little small, but not unreasonable. All […] in all, a great value. Read more

Terrific location and the two room configuration works very well. If driving to the hotel it's best to come in from the north on State. A great place to partake of St. Patrick's day in Chi town.

Embassy Suites is my favorite hotel and this location in Chicago location was awesome. Great room, breakfast buffett and love the free happy hour. Loved the location. We were able to walk everywhere we wanted to go. I hight recommend Garrett's popcorn and the Chicago Mix.

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We have stayed here twice now. The free breakfast is the best reason to stay. Omelettes to order plus hot breakfast bar, etc. The morning staff was very organized and pleasant. We were there St Paddys day and had less than 10 minute wait for omelettes.(We ate before 8:30am). Housekeeping is quick to respond to special requests for blankets or towels, […] unlike other hotels we've stayed at. This hotel is walking distance to many, many places to eat and just a cab ride away from the many museums. Parking is expensive for this Iowa girl, but that is the case for all the downtown hotels. All the staff we interacted with was helpful and pleasant, not an eye-roller in the bunch! The pool was typical small size, but was clean and tidy and plenty of pool towels available. There is a free manager's reception each evening. Free drinks plus snacks for adults and children. Both nights we went they had run out of snacks while we were there, the only thing that disappointed us this trip. Pillows were great and plentiful, but beds were a little hard for our taste. We will stay here again in the future. Read more