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"close to airport"Reviewed by a Hotels.com guest on May 5, 2012
the staff was friendly and the airport shuttle was great.
"good location"Reviewed by a Hotels.com guest on May 5, 2012
Over good, friends forgot some pillows there and the can't find them
"Airport Hotel"Reviewed by a Hotels.com guest on May 5, 2012
Everything about this hotel was great other than the breakfast server in the dinning area and a smell throughout the hotel that reminded one of BO. When checking in, I thought it was the desk clerk, but the smell wasnumbers here. Should be and easy fix. Fresh new property. Nice rooms. Bedding could be a bit better quality.
"Love this hotel"Reviewed by a Hotels.com guest on May 5, 2012
This is the second time I have stayed at this hotel. I was impressed the first time and as well this time. This is the only hotel I will choose when traveling to Indianapolis. The staff is wonderful, very friendly and helpful. The hotel and room was very clean. The hotel is located in a very nice and quiet area. Love It!
"Great Value For The Price!"Reviewed by a Hotels.com guest on May 5, 2012
The La Quinta Inn Indianapolis Airport / Lynhurst is a clean, comfortable hotel. We consider it a great value for the price. Although this hotel is located in an airport area there is relatively little noise from within the hotel room. The only thing that sticks out as an inconvenience is that this 2 story hotel has no elevators. We arrived early and while they were pretty good about accommodating us we did have to accept a 2nd floor room.
Location.
This Indianapolis hotel is conveniently situated near the airport. Regional points of interest include Indianapolis Motor Speedway and Conseco Fieldhouse.
Features.
Best Western Crossroads has a health club, an outdoor pool, a seasonal outdoor pool, and a pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 2.0-star property include a business center and small meeting rooms. Guests are served a complimentary breakfast each morning. Guest parking is complimentary. Event space measures 150 square feet. Additional amenities at this Art Deco property include a casino, multilingual staff, and laundry facilities. This is a smoke-free property.
Guestrooms.
Best Western Crossroads has 99 guestrooms. Guestrooms have televisions with cable channels. Guestrooms provide complimentary newspapers and direct-dial phones with complimentary local calls. Guestrooms feature microwaves, refrigerators, and coffee/tea makers. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include air conditioning, desks, and irons/ironing boards. In addition, housekeeping is offered and amenities available on request include wake-up calls. Cribs (infant beds) and rollaway beds are available. Renovation of all guestrooms was completed in December 2007.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Guests are offered a complimentary hot and cold buffet breakfast.
Recreational amenities at the hotel include an outdoor pool and a pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Hotel was ok for what I needed it for. I was in town for a basketball tourney. We were only in there long enough to sleep. It was clean and comfortable. I would stay there again.
"good value"
This guest did not leave a comment.
We showed up two hours after check-in time and the room still was not ready. The computer was unavailable because of a virus. Our room was smoke free but smelled like smoke. Other guests came back drunk and tried to open our door.
"Best Western Crossroads Indy"
I grew up on Indy's eastside so each time I go home to visit my folks I stay at this hotel. The neighborhood isn't anything to write home about anymore and the hotel doesn't look like much on the outside, but don't be fooled! Great service. Clean, comfortable rooms. Good & varied breakfast options.
"Better than most"
Personally, I was suprised at the overall satisfaction I had, but I shouldn't be, as it was at a Best Western. My main gripes were 1. There was a large tear in the dust ruffle of my bed. Not a big issue, but housekeeping should have fixed this. 2. Maintenance should be keeping the air filters cleaner now that they are in peak heating season. They are […] of the wash type, so no excuses there. Otherwise clean and very hospitable. Read more
"Overnight stay en route to VA"
The hotel and staff were terrific. The room was modern and clean. Ammenities were very good. I was also traveling with my little dog and they made him feel right at home. My only concern was that I asked for a non-smoking room. Walking to the room, the hallway smelled of cigarette smoke. Unfortunately, I could smell it inside of my room too. I was bothered […] by the smell as I slept. Overwise, it was a great layover! Read more
This guest did not leave a comment.
"Great value.. good hotel, great price"
Everything about it pleasantly surprised us. I was there to run the Monumental Marathon. I let them know that when I called the hotel directly and they put us in the closest room to the front door. It was a short limp back to the room after the marathon. Clean, comfortable. WiFi was spotty the 3rd day, but was pleasantly surprised by its speed when […] it worked. Would recommend it. it was a speedy 15 min drive down one street to get downtown to the marathon. Only negative, after making reservation on hotels.com I called hotel directly to ask about wifi.. the phone rang over 40 seconds without being picked up without answering. I called back again, checking the number and it rang and rang and rang again. I called back 20 mins later and they answered straight away. Not sure what was up with that. Read more
This guest did not leave a comment.
"nice pet-friendly hotel in Indy Eastside"
The neighborhood is fine although a bit run down. Hotel doesn't look like much from the outside, but the room was great! very clean. hot breakfast with options. affordable & no problems staying with our australian shepherd.
The hotel was fine, once we got there--clean and comfortable. The problem was finding access to it. We could see it from the freeway, but once we exited, we had a hard time (at night) figuring out how to access it. The access road at first looked like it was into a trailer park. Only on a second try did we follow a curve and find our way to the hotel. […] There were no signs at the intersections indicating the way to the hotel. Read more
"Crossroads Motel in Indianapolis, IN"
We were very comfortable in this motel and it was very clean. Breakfast was very good. Would stay there again if ever in Indianapolis.
"Friendly staff"
The staff was very friendly and helpful, and the location was convenient to the freeway (but is not a place to go for a walk or run...stay indoors and enjoy it.)
This guest did not leave a comment.
"Easy drive to downtown Indy"
We stayed at this hotel durinng a gaming convention. The hotel is older, but the rooms have been redone. Our room was clean with new beds and decorations. The staff was very helpful. They let us use one of the conference rooms for gaming at night which was great for teenagers. The pool is nice. Breakfast was hot waffles, coffee, juices, muffins, danishes […] and oatmeal. Wifi worked perfectly. Bob Evans was an easy walk across a parking lot. Hotel is easy off and on the highway and about 6miles from downtown. It is possible to take the local street to downtown, but that takes you through some rundown neighborhoods. Overall this hotel was a great value and an easy location for accessing downtown. Read more
This hotel was much better experience than what was listed in the reviews read on line. The staff was courteous and helpful and the room was very clean. The overall appearance of the hotel was very good and clean. Didn't take advantage of the breakfast; but it was well attended.
hotel is located between 2 closed businesses. Beds were so hard & uncomfortable-- didn't get any sleep. Felt secure in location because a key is required to enter the doors. Breakfast was good & well stocked. Pool had a broken & loose rail to enter at the shallow end. There was a broken pool side lounge chairs. There was even a pool chair located at […] the bottom of the pool & some paper trash was floating in the pool. Didn't like neighborhood condition of hotel. Front desk staff was very nice & friendly. Read more
"Very Comfy!"
This hotel staff went beyond our expectations. We went during a convention and had our son with us. They didn't have any play pens left so they got ahold of another hotel and borrowed one for us. The hotel night desk clerk filled up the coffee machine for me at 1 am in the morning. I was very grateful. The hotel was perfect for the price the only […] complaint is that the neighborhood is not all that nice. There weren't any noticeable stores on the street and you would have to really search for them. The hotel itself was perfect. Read more
"best western crossroads"
I enjoyed my stay at the hotel it was clean quiet and the staff was very helpful. I would always make this my place to stay during my visit to Indianapolis. Keep up the great work guys. P.S. you need better beds for you rooms.
This guest did not leave a comment.
"Ok for an overnight stop"
This hotel is convenient for us in our travels to see family. It makes a good spot to stop overnight and they accept pets and we travel with a small dog. The hotel had a couple of spots walking down the halls that did not smell as clean as we would like, however once we got to our room it was fine. The lobby area was fine as was the breakfast area.
This guest did not leave a comment.
"In from CA for convention"
About 15 to 20 minute drive to downtown. A basic 2.8 star Hotel. Along with $8 all day honor parking downtown saved a 2/3 off downtown hotels.
"Best Western Crossroads--Indianapolis,IN"
The hotel was easy to find and the manager was very pleasant. Room was very clean. Some light smoke smells near Non-smoking rooms from close proximity to Smoking rooms. Housekkeeppers could use some uniforms to look more professional. Hotel maintenance needs a little attention. Pool was great. Continental breakfast was outstanding! Everything hot and […] fresh and a great variety. Met others who always stay there and are satisfied to keep coming back. I would come again and recommend it to others. Read more
Very friendly staff, decent conditions
This guest did not leave a comment.
"BW Crossroads-poor quality all the way around"
We stayed @ the BW Crossroads for easy access to Indianapolis sites. The location was on the edge of what I can only call the hood. The pool was right next to a major roadway, so it was inconvenient to use. There is no workout room on site, there is no complementary newspaper or bottled water as advertised. The afternoon/evening desk person could not […] tell us where to find a very large and popular downtown mall. In fact, when we arrived, he gave us a room that was already occupied (thankfully the person was not in there at the time but if we were not honest people we could have taken half the stuff in his room) when I went back to the desk and explained there was no apology or explanation. He just gave us a different room assignment. This room had 2 double beds, not the 2 queens that we actually needed. Given the aged state of the hotel overall, we decided to just make do. The upstairs pop machine was broken the whole week of our stay, so apparently they didn't care enough to get it fixed. One day the maid didn't bother to clean our room and when I asked the front desk (interrupting her personal cell phone call) if we could exchange the towels at the very least, again there was no apology. She sent a different maid to give us towels but no one was too concerned about the oversight. The breakfast had make your own waffles, orange juice, tea, hot chocolate, oatmeal packets, bagels, coffee, cereals, yogurt, danishes, and sometimes: muffins and hard boiled eggs.Overall, it was not a nice hotel-even for what we paid a night. I would not recommend it to anyone and I suspect the positive reviews are from people that confused this with another of the Best Westerns in the area. Read more
"The hotel in Indianapolis-East"
I checked out early due to the cleanliness of the room. The tub wasn't clean. When water was running in the sink, it wouldn' t go down the drain. It was backing up.
The hotel was very clean. The breakfest was filling as well. Would stay again!
This guest did not leave a comment.
This guest did not leave a comment.
I was happy with my stay at this hotel. I like when a hotel has a laundry on site as this one does. The bed and pillows were comfortable. I also liked the fact that my room had a fridge and micrawave in it. Location is right off of 465 and E Washington with a few rest. nearby. But the breakfast at the hotel was OK to get me through till lunch. I would […] stay here again. Read more
This guest did not leave a comment.
"nice place to stay"
The hotel was very clean the room very nice and the staff at breakfast was great If you are traveling around Indy this is a good place to stay
"BW X-Roads Indy East Side"
Stayed during Christmas Holidays. Pleasant staff and accomadations were as expected. No surprises. It is showing some age, but still a good value.
This guest did not leave a comment.
This guest did not leave a comment.
"Best Western Crossroads"
Nice hotel. Good breakfast, free USA Today paper, microwave and fridg in room. Wireless and wired internet (over 5mb wired). Had all the features we wanted in a comfortable and ample roon. Close to many resturants. Granted extended checkout without issue. Will stay again I am sure.
This guest did not leave a comment.
This guest did not leave a comment.
everything was very nice.
"The Hotel Best Western in Indianapolis"
When I booked this hotel, I was worried because the rating was 2 star but when I was surprised on my arrival. The rooms were very clean, large with two queen size bed. It was perfect because I was traveling with my 3 children. The breakfast was excellent. The front desk people was very helpful, knowledgeable and friendly. The rates are very affordable. […] I don't know who is responsible for rating but the hotel has to be 4 star. Read more
"Great economical Hotel in Indianapolis"
Highly recommend this hotel, stayed for 7 nights, it's not brand new but is well appointed, has everything including and iron and ironing board, is clean, very comfortable and tremendous value for money. Will stay here next time.
"indy gem"
very well kept, much nicer than 2 stars would suggest. rooms are very modern with fridges and microwaves. Property is clean and well kept, located on a major street with plenty of restaurants and shopping nearby, also located just off hwy 465, very convenient. Free wi-fi is a bonus, also has laundry facilites which was very handy, and a business center. […] Would not hestitate to recommend (I stayed a month on business) Read more
"Good value for the price"
This hotel is conveniently located and is reasonably priced.
"Good hotel and friendly staff."
Got a good deal on this hotel through hotels.com. As I was looking for a stopover hotel that would accept pets, I stumbled on this hotel. It was a very good experience.
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