Front desk staff was wonderful. The room floor was very dirty and turned our socks black! I explained to the front desk personnel the situation and how dirty the room was overall and he immediately offered us a different room. The second room was better but not clean enough for me to stay there again. The beds and bathroom linens were clean. Breakfast […] was good. Read moreGenuine Hotels.com guest review
Room was not serviced 2 of the nights during my stay. Room charges were made to wrong account. Counter clerk, ASHLEY was the bright part of my stay as she did all she could to remedy the inconvenience of my stay !!Genuine Hotels.com guest review
"Nice Place To Stay"
This hotel is in a good quiet area and was convenient to get to the zoo and waterpark. The staff was very friendly and my room was good sized and clean. The shower had excellent water pressure which is rarely mentioned but appreciated by me. Breakfast was very good(the normal stuff plus some extras). My only issue was with the plumbing which was a little […] weak causing the toilet to not flush well. Read moreGenuine Expedia guest review
Very pleased with the hotel and the staff were great!Genuine Hotels.com guest review
I saw hole in the walls not patched over, but the room was clean. but old. I was also looking in the the room for an extra blanket, but did't find one. I did not call the desk. overall it was okGenuine Hotels.com guest review
The room had nice large beds and was clean. The room was clean and large.The breakfast was great and there were small items to purchase in case of need.Staff was very helpful.Genuine Expedia guest review
Me and my children enjoyed the stay as well as the outdoor swimming pool. Morning breakfast had a lot to offer and the staff were nice. It was very peaceful and comfortable and quiet. Extremely clean!Genuine Expedia guest review
The Ramada Columbus North/Polaris was a very nice stay and was conveniently located near the tennis facility where I was playing in a tournament. The breakfast spread was very impressive with the selection and quality of a lot of restaurants. The hotel is located very conveniently close to I-270 and I-71. We were impressed that the shower curtains are […] washed also with the linens. The only minor negatives were only one very tiny wastebasket for the room located in the sink area and the lighting in the shower/toilet room was very dim. Read moreGenuine Hotels.com guest review
"Very nice 3 night stay"
Had a very nice 3 night stay at the Ramada. Great location. Breakfast was great - they changed it up a bit each day. Staff was very pleasant. Bathroom is a bit dated, but very clean. Beds were exceptionally comfortable. Stayed on first floor - non smoking room. No hints of smoke anywhere. Didn't get to enjoy the outdoor pool, as temperatures cooled […] down while I was there. Couldn't hear any noise in the other rooms. Slept great. Would definately stay there again - Rate of $65.00 per night was easy on the wallet. Read moreGenuine Expedia guest review
"Could have been a little cleaner.... OK for a nigh"
Could have been cleaner.... OK for a night... breakfast was goodGenuine Expedia guest review
For the price, this hotel was great. The rooms were clean and comfortable. It was also close to restaurants and shopping. The staff were very helpful and friendly.Genuine Expedia guest review
Room was very small no couch or love seat , we seemed cramped!Genuine Hotels.com guest review
"Friendly staff in a small, attractive hotel"
From the moment we walked into this hotel, its staff was welcoming and quick to respond to our needs. We found the smaller size of this hotel and the fact that it is somewhat off the beaten track, tucked away behind shops on the main highway, more relaxing and pleasant. It seems secluded from the busy commercial area around it. Its location was convenient […] to all of the locations we wanted to visit in the Columbus area. Our rooms were clean, beds were comfortable and the breakfast area on the first floor provided ample refreshments. We were pleased to see such a diversity of visitors enjoying breakfast each morning. We will return to this hotel in the future. Read moreGenuine Expedia guest review
"Wasn't too bad"
The hotel itself is clean. The staff was very friendly. The continental breakfast had eggs, sausage, biscuits and gravy, pastries, etc. I was surprised by the selection. The room was nice. But I discovered little things over time. My daughter picked up some old cereal off of the floor and tried to eat it. I also found a tshirt on the floor from the […] guest before us. The bed was broken and I smashed my ankle into part of the frame very hard because it was sticking out. Both ice machines in the hotel were broken during our stay which was very annoying. Overall, this hotel is great for the price. But if you have a problem, don't expect them to fix it for you. I told the front desk about all the issues above plus a few more and they told me they would "get on house keeping". Read moreGenuine Hotels.com guest review
"One night stay for required training in Columbus"
I have stayed at this hotel numerous times and most times it has been a nice stay and close to the training facility that I have to go to annually. The rooms have been remodeled and are very nice. The room was very clean as well, which I am very picky about. The only drawback this time was I had to flush the toilet about 10 times to get it to work, […] plus the sink drained unbelievably slow. The shower also only produced luke warm water. They also have a very, very good breakfast in the morning. Read moreGenuine Expedia guest review
We wanted a cheap hotel close to Westerville that was clean and comfortable. This hotel while not in the best condition, was not noticeably run down. The rooms were clean and comfortable, the appliances (mini fridge, A/C etc.) were noisy but could be easily shut off for sleeping. The walls were thin but the guests were not overly noisy on our stay. […] The complementary breakfast was very good- an egg offering (either scrambled or cheese omelet) bacon or sausage, make your own waffles, muffins, cereal, rolls, hot coffee and orange juice. Friendly staff, small exercise room and small outdoor pool. I was quite happy with this choice of hotel. Read moreGenuine Expedia guest review
Nice place, good location and got a great deal.Genuine Hotels.com guest review
"Great for an inexpensive stay"
Stayed here on a Monday evening for a business trip to Columbus and had a nice experience. The two people working the desk (Monday afternoon and Tuesday morning) were both very friendly and helpful. The wifi was fast and all of the channels on the TV worked. The room was very clean, and the continental breakfast had some variety and was decent. The […] location was on the edge of a skeezy neighborhood, but just a block over was a fantastic natural foods supermarket with a deli that was delicious. If I ever need to stay in northern Columbus again, I'm staying here. Read moreGenuine Hotels.com guest review
Not too impressed with this hotel. Spent 89.99 per night for two nights. Swimming pool was not open and dirty, asked housekeeper why we did not have a microwave and she stated that she did not know, every other room had one. Not, I will check on that for you or let me get you one. Corners of the room had drywall dust which housekeeping vacuumed up. […] Breakfast was good. Ironing board was broke, which also told the housekeeper. Thought she would have showed initiative and got a different one, but thought wrong. Overall not what I expected for the price. I have seen the same at a cheaper price. Read moreGenuine Hotels.com guest review
"Solid value for a business trip"
This was a one night stay and it worked out fine. The breakfast buffet was supposed to have hot items on it but it always seemed to be empty when I got there. Good coffee. Maybe I always caught it after a rush but I tried several different times and have the same coming up empty result. Good intent on their part ... lacking execution.Genuine Hotels.com guest review
"All around good place to stay!"
We were in Columbus visiting relatives who lived nearby. The staff was very friendly and helpful. We especially liked Zachary at the front desk because he was so nice to us! Our room was really clean and the bed very comfy with a nice bathroom. The breakfast generally was fine but could benefit from adding more healthful choices in cereals and goes […] of breads. I would recommend this hotel to others and stay here next time we're in town for sure. Read moreGenuine Expedia guest review
Golf buddy and I needed a place to stay near Dublin for the Memorial Tournament. Location off I-270 was ideal, and plenty of restaurants and other things close by at Polaris. Room served our needs for a one-night stay. Room was a bit dated, but services were fine and desk staff was courteous and helpful. Would stay again.Genuine Hotels.com guest review
Kevin very nice at the front desk. Room was moderate but clean. Good for one night stay.Genuine Expedia guest review
"hotel good, would stay again"
I had to ask for outside pool to be cleaned. Some stains in bathroom.Genuine Expedia guest review
"good clean hotel and good location"
Myself and three friends stayed at this hotel for the weekend of May 17th through the 20th for the Rock on the Range concert. We were impressed with the cleanliness of our room, the beds were very comfortable. We stayed in a smoking room *by request and we were pleased and impressed it did not smell like it. The breakfast was fully stocked with plently […] of options and all were good. The bathroom was clean and we felt safe the entire stay. The parking lot is well lighted and the staff *that we encountered, were all very pleasant and helpful. Since we were not famaliar with the are we asked for recommendations for eating and the front desk clerk not only listed off several options but also gave detailed directions to each. We plan to stay again the next time we attend anything in the area and we recommend to others. Read moreGenuine Expedia guest review
"A quiet comfortable place to stay"
The cleanliness was excellent! It was within 15 minutes of the zoo & conservatory. Plenty of restraints within 5 minutes.Genuine Expedia guest review
Location was great. 10 minutes from the zoo at 1/2 the cost. Clean, Breakfast was eggs and bacon, water for showers was hot and the beds were comfortable. Would stay here again.Genuine Hotels.com guest review
Rooms were clean and the price affordable.Genuine Hotels.com guest review
This hotel wasn't the fanciest hotel I have been to but nice and clean good value for the money.Genuine Expedia guest review
Staff was very helpful & friendly.Genuine Hotels.com guest review
"I've stayed at nicer places for a better price."
An ok room at first, helpful staff, but they advertised really nice bedding I did not get. Had to ask for a blanket. And the last night (I stayed 3), a roach jumped on my head while I was in bed.Genuine Hotels.com guest review
Very good deal and will be back soon.Genuine Hotels.com guest review
nice experience in staying this hotel, nothing to be complainedGenuine Expedia guest review
"Settling in Columbus"
Good Value , good Location prior to home Ava.Genuine Hotels.com guest review
"Not bad for an overnight"
Breakfast was very good. Bed was too firm for my likes & the refrigerator hadn't been cleaned out, otherwise nice place to stayGenuine Expedia guest review
very comfortable would recommend it to anyone/very cleanGenuine Hotels.com guest review
"Nice price at a good price"
We were in town for a wedding and the desk clerk at check in gave us a room more convenient to access than was originally booked. it was a great place to stay - close to the reception venue.Genuine Expedia guest review
"Not a great neighborhood."
There was pot smoke throughout the whole hotel. There was a big drinking party going on above the lobby in the conference rooms. Loud music playing people running and stomping. Ended up leaving about ten pm without any kind of refund and went somewhere else so we could get some sleep. They didn't seem to care at all that we weren't happy. They said […] "well you already paid so you can go ahead and leave". Would never recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Columbus vacation with family"
Overall staying was wonderful experience. Morning breakfast was very healthy and good.Genuine Hotels.com guest review
Had a great stay and the personnel were very helpful!Genuine Hotels.com guest review
Excellent staff and very accommodating. Great breakfast . Would definitly stay here again.Genuine Hotels.com guest review
"OK for the price"
Not bad for $59. The bed was comfortable, and the room was fairly clean... However, the TV stations were not HD, which was too bad because they had the flat screens. I had a non smoking room, but my room had a VERY strong smoke smell that seemed like it was being pumped into my room somehow. The "free internet" did not work very well. So overall, not […] a bad place to stay for a night on the cheap, but not a place you would want to hang out in for too long unless you already smoke a pack or two a day. Read moreGenuine Hotels.com guest review
The room was very pleasant and the location was convenient. We would stay there again without question. The breakfast was not as good as we were led to believe by previous reviews.Genuine Hotels.com guest review
"Good Hotel wth Great Breakfast!"
This hotel was pretty nice-I thought our room was over all clean for my standards. It had a fridge(which was quite noisy when it was running),microwave and coffee maker in the room which was nice. It also had an iron and ironing board which I used and a hairdryer. I had booked a room with 2 queen beds and when I arrived around 4pm I was told by the […] girl at the front desk that they were having "issues" and wasn't sure if she had a room for me so I wasn't too happy about that but she "found" another room with a King bed which worked for me since it was just me and my daughter traveling so we shared the bed. It looked like the cleaning crew were still hard at work trying to clean rooms-we could barely get through the hallway to our room because there was trash bags and dirty towels/laundry laying everywhere! Other than those 2 issues I would recommend this hotel. It was in a quiet pretty safe location and they did have an excellent breakfast buffet with everything....waffles, bacon, sausage gravy & biscuits, eggs, bagels, etc which was a plus. Read moreGenuine Hotels.com guest review
The hotel was in a great area. The breakfast was as expected for a free breakfast. The front desk service was extremely poor. After leaving at 10:30 am and then asking for room service, We returned for a change of clothes around 7 and the room wasnt touched. Asked again during our second trip out, and the desk clerk said, "Well, I can give towels if […] you need them, okay? " We then returned around 11, and of course, the room hadnt been touched. I wont ever stay at another extremely poor serviced Ramada again. Read moreGenuine Hotels.com guest review
My only comment is that I left my room at 7:00 am and returned at 5:00 pm. My room had not been cleaned during that time. They offered to come in after I returned but I declined since I did not want to be out of the room at that time.Genuine Expedia guest review
First thing you see is a van missing a front tire up on jacks in the parking Lot .computer was down when I got there.Called at 10 am to see what time we could check .man at front desk said around noon once the room had been cleaned.well I think they forgot carpet had not been vacuumed and the room was very dusty .once I check in I don't want housekeeping […] having to come back in to re do the room..and all thru the night the pipes rattle every time the water is turned on .Not the best Hotel visit I've had Read moreGenuine Hotels.com guest review
This was the first time we have stayed in this area of Columbus. The hotel was great right from check in to check out. The breakfast was very good also. We will definitely stay here again.Genuine Hotels.com guest review
"nice for the price"
I will keep it short and sweet the hotel was nice the only issue I had was a very smoky smell throughout the hotel. Our actual room did not smell smoke but the hallways and the entryway did. The rooms were clean and the free breakfast was goodGenuine Hotels.com guest review
The hotel staff was very helpful with a situation in the room and immediately got me a new room. The hotel was perfect for a 4 night business stay. The breakfast had a large selection with bagesl, pastries, waffles, eggs and even bacon, and several drink and fruit/yogurt choices and even cereal. I would stay here again for business. It was easy to locate […] off of the highway. I would recommend this if you are looking to not pay alot, but yet have a decent nights sleep. Read moreGenuine Hotels.com guest review
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