This was an okay hotel, but I will look for something better next time.Genuine Hotels.com guest review
This hotel is very dated. Rooms were dirty and dusty. Had family that stayed here otherwise would not have stayed here myself. The whole place smelled of smoke. DO NOT RECOMMEND.Genuine Hotels.com guest review
"Were there for State Basketball TournamentsWe were"
We were very satisfied with our stay. The morning breakfast was crowded due to a group of youngsters there from Cincinnati, but I'm sure that could not be helped. Would stay there again. Thank You!Genuine Hotels.com guest review
"Disappointed this time"
This was our 3rd year staying in this hotel and the ice machine never had ice in it and the breakfast bar was a mess this time. Sausage gravy cold waffle makers a mess. 1st day we stayed there wasn't even any sausage gravy out 2nd day no eggs out. Just a mess. We were even down there by 7 each day. Last day we went out for breakfast. Rooms were cle […] an. Read moreGenuine Hotels.com guest review
It was a dismal day to begin and there was a strong smell of (cigarette) smoke when I first entered my room, but this did subside and while in need of some sprucing up I found my room to be quite satisfactory. My night passed quietly, and the king sized bed was fantastic. The pillows were fantastic, very soft and supportive. I slept very well. I did […] not get to sample the extensive breakfast but it did look very nice. All in all a very pleasant surprise. Read moreGenuine Expedia guest review
"Don't go if you're a female!"
Caters to construction workers mainly. Many things in room did not work and breakfast was a bust!! Too high priced for what I got!!Genuine Hotels.com guest review
Response by Ramada Columbus North/Polaris Thank you for taking the time to review the hotel. I apologize that you were not happy with your most recent stay. The hotel is currently going through a renovation. We recently replaced all of the mattresses in the hotel, increasing the number of double queen rooms. We are currently waiting for the new headboards to arrive for the additional double queen rooms that were added. In March, all of the carpeting will be replaced in the hotel Our hotel caters to all travelers, business people, construction workers and the leisure traveler. Again, I apologize that you were disappointed with your most recent stay.
"PICTURES ARE NOT ACCURATE"
THE HALLWAY STUNK, THE ROOM WAS IN NEED OF SERIOUS ATTENTION, DIRTY APPEARANCE, STAINED CHAIR, FILTHY LAMPSHADE, SAGGING BEDS, MARKED UP WALLS. THE COFFEE MAKER WAS UNCLEAN AS WELL. THE ONLY GOOD THINGS WERE THE NICE PLUSH TOWELS AND THE LOCATION WAS NEAR OUR DESTINATION. THE LADY RUNNING THE BREAKFAST WAS VERY SICK, AND THERE WAS NO HAND SANITIZER […] IN SIGHT! THAT WOULDVE BEEN NICE SINCE EVERYONE WAS TOUCHING THE SAME THINGS. THE BREAKFAST WAS OK. BUT THE COFFEE WAS TERRIBLE.... THE ROOMS ONLY INCLUDED A MOUTH WASH, SHOWER CAP, AND 2 BODY LOTIONS, NO SHAMPOO OR CONDITIONER. NOW THAT I AM A LITTLE MORE FAMILIAR WITH THE AREA I WILL DEFINATELY CHOOSE A DIFFERENT HOTEL, EVEN IF IT MEANS A LONGER TRAVEL TIME TO MY DESTINATION. Read moreGenuine Hotels.com guest review
Response by Ramada Columbus North/Polaris Thank you for taking the time to share your feedback regarding your recent stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service and cleanliness level that we strive for. Please accept my sincere apology for the shortcomings that you experienced during your stay. In January, we replaced all of our bedding with new pillow top mattresses, we have also replaced all of our microwaves and refrigerators. In March, we will be replacing all of the carpeting in the hotel. Once again, thank you for your input.
Old hotel, very simple breakfast. Very convenient.Genuine Hotels.com guest review
I will stay here again for the OhioASCD conferences which are held each year in January, June, and September/October. Our meeting place is Xenos and this is a very convenient to this conference center.Genuine Hotels.com guest review
"Close to St.Anne's Hospital"
Staff is great - very kind and helpful. Beds are good - firm but comfortable. Older hotel but clean. Breakfast offers a wide selection. Carpets need to be changed but overall value is good for the price.Genuine Hotels.com guest review
Response by Ramada Columbus North/Polaris Thank you for taking the time to review your most recent stay. I appreciate your kind words about the hotel and the staff, we work very hard to create a clean, comfortable environment for our guests. In March, the hotel will be replacing all the carpeting in the sleeping rooms and in the public areas. We have already replaced all of the mattresses, microwaves and refrigerators. Thank you once again for your input and we hope that if you are in Columbus again, that you will choose to stay with us again!
We always enjoy the breakfast offerings. The desk staff s always friendly. The rooms are very nice. Back in 2012 when we came, the elevator broke down over the weekend had to drag luggage down the stairs. I'd suggest they get the elevator fixed right away. To avoid that possibility we now ask for a first-floor room.Genuine Expedia guest review
Great hotel for the price. Would stay there again.Genuine Hotels.com guest review
Close to highway and restaurants, but tucked away. Not much of a view but the hotel was clean. Hot breakfast had waffles, scrambled eggs, sausage and more.Genuine Expedia guest review
I was pleased overall; however, we stayed in a smoking room and the odor was so pervasive that it was barely tolerable. I was given an opportunity by the front desk personnel to change to a non-smoking room, but since my husband is a smoker, I declined. As soon as we entered the room, I regretted by decision. And worse still, he did not smoke in the […] room anyway. Lesson learned! This was not your fault. Read moreGenuine Hotels.com guest review
"close to where I had to be"
If I did not pay for it in advance I would have left and stayed anywhere else.They did not care about making your stay great. I would never stay there again. Had a terrible experience !!!!! Stay away and go somewhere else.They don't do anything for you.Genuine Hotels.com guest review
Was not impressed with the hotel/room - you get what you pay for.Genuine Hotels.com guest review
We had a nice stay the only thing I did not like the refrigerator was very noisy. Room was clean and everyone was nice.Genuine Expedia guest review
"Perfect location to where I need to go."
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"Good for the price"
Good hotel for the price. Hotel staff was excellent, very courteous.Genuine Expedia guest review
Hotel was nice and convenient. The shower water pressure was a little more than a trickle. Otherwise, pleasant stay.Genuine Hotels.com guest review
"Easy to reach the venue we needed."
We were very pleased with our accommodations. Both the morning and evening staff were very pleasant and helpful . The breakfast was great and.the hotel even had a shuttle service for us.Genuine Hotels.com guest review
Bad location, last resortGenuine Hotels.com guest review
Great staff and a convenient location. Room was quiet.Genuine Hotels.com guest review
Stayed there 2 nights were impress with hotel, rooms were clean and a very nice breakfast will stay again.Genuine Hotels.com guest review
In general terms our stay was ok. The location is perfect for our purposes. The Hotel is dated and needs some freshening up. Our room needed some attention with paint, a noisy refrigerator and air conditioner. Our room was clean. The mattress a bit uncomfortable. Took two days to get the hair dryer replaced.Genuine Hotels.com guest review
"Great place at a great price."
The motel was clean and comfortable and the staff was excellent. The hot breakfast was great, also. The price was very reasonable, especially for what we received. You can't go wrong staying here.Genuine Expedia guest review
"Nice hotel close to shopping"
The hotel was nice and very centrally located for where we were going. Breakfast was very nice. A little pricey, could use some updates.Genuine Expedia guest review
Great value for the money.Genuine Hotels.com guest review
The staff at the hotel were helpful, courteous and nice. Was very satisfied with the level of service. The hotel itself could use an update...it's an older Ramada Inn property that hasn't seen a worthy update in awhile. I would recommend new carpet or better quality vacuums....as the carpets were dirty in our room. Mattress was on the hard side. Pillows […] were nice and bedding was clean and well-maintained. Pool was a disaster...they only have an outdoor poor. the pool needs to be drained immediately and tiles scrubbed immediately. Free breakfast was decent enough...had eggs, bacon, sausage gravy, etc. Breakfast area was a disaster only because so many people use it it got crowded in the morning and people are slobs. It really takes just a second to wipe your table and pick up your trash! Come on people, you can do it! Although staff could be wiping down tables more often and cleaning the breakfast area...but it does get busy. Overall I would give it an average rating. Read moreGenuine Hotels.com guest review
Nice facility, breakfast and easy to get to, but I would not recommend to anyone because it was too noisy. Door slamming in the hall all night, voices in the hall. Not a good night.Genuine Expedia guest review
"Surprised by vakue for our price"
Our room was very clean and nice. The Breakfast was the same as hotels of higher prices. Close to Polaris PKWY. If you have a student at Otterbein Univ. you are about 10 minutes away. Three turns and you are there. Definitely stay there again.Genuine Hotels.com guest review
"It served the purpose"
Hotel was ok stayed in worse kinda dingy and dark. Needs updating light switch in make up area broke so we were stuck with the light on. Overall decent price and didn't spend much time in the hotel while in ohio. Did what I needed it to doGenuine Hotels.com guest review
Our stay was nice. The room was clean and bathroom area was excellent. The cable tv had an issue with changing the channels from the remote. The real complaint that I have was the wifi. It kept getting interrupted because the signal would drop every few minutes. Overall, my stay suited my needs.Genuine Hotels.com guest review
"Okay stay for the price"
Location was biggest complaint i have. Title states polaris and its like 5 miles south of polaris in a not so nice neighborhood.Genuine Hotels.com guest review
"served its purpose."
Out dated and a little worn out but not a bad place. Very nice staff who are right on top of their customer service.Genuine Hotels.com guest review
"Hotel close to zoo and shopping"
This hotel was really nice. We was close to shopping and Columbus Zoo. Being from out of town this was extremely helpful.Genuine Expedia guest review
"okay for a cheap hotel, nicer than most"
The staff need to learn how to vacum, that is, use one. Other than that it was fine, nicer than i though it would be. Breakfast is good, but the crock pot with gravy was filthy on the outside, couldnt bring myself to try it. Clean it up, get more cleaning staff and it would be a very good hotel indeed!Genuine Hotels.com guest review
"Convenient location, nice room"
Good for overnight stay, especially if traveling. Close to highway and area attractions. Room was comfortable and the staff was friendly.Genuine Expedia guest review
Traveling for a job interview - so looking for low cost, yet not creepy; comfortable, but not nickel-and-dime (meaning I want free wifi). The hotel is older, obviously in need of some TLC, but it was exactly what I was looking for. Lovely cold AC, free and fast wifi, comfy bed. Drawbacks: i prefer firm pillows, and all of the provided ones were flimsy. […] Also, the hallway reeked of stale cigarettes. Breakfast was tasty (healthy options were available), and the room I had (single king) was large enough to accommodate my morning workout. Overall, if I am ever in Columbus again, I would stay here again. Read moreGenuine Expedia guest review
Front desk staff was wonderful. The room floor was very dirty and turned our socks black! I explained to the front desk personnel the situation and how dirty the room was overall and he immediately offered us a different room. The second room was better but not clean enough for me to stay there again. The beds and bathroom linens were clean. Breakfast […] was good. Read moreGenuine Hotels.com guest review
Room was not serviced 2 of the nights during my stay. Room charges were made to wrong account. Counter clerk, ASHLEY was the bright part of my stay as she did all she could to remedy the inconvenience of my stay !!Genuine Hotels.com guest review
"Nice Place To Stay"
This hotel is in a good quiet area and was convenient to get to the zoo and waterpark. The staff was very friendly and my room was good sized and clean. The shower had excellent water pressure which is rarely mentioned but appreciated by me. Breakfast was very good(the normal stuff plus some extras). My only issue was with the plumbing which was a little […] weak causing the toilet to not flush well. Read moreGenuine Expedia guest review
Very pleased with the hotel and the staff were great!Genuine Hotels.com guest review
I saw hole in the walls not patched over, but the room was clean. but old. I was also looking in the the room for an extra blanket, but did't find one. I did not call the desk. overall it was okGenuine Hotels.com guest review
The room had nice large beds and was clean. The room was clean and large.The breakfast was great and there were small items to purchase in case of need.Staff was very helpful.Genuine Expedia guest review
Me and my children enjoyed the stay as well as the outdoor swimming pool. Morning breakfast had a lot to offer and the staff were nice. It was very peaceful and comfortable and quiet. Extremely clean!Genuine Expedia guest review
The Ramada Columbus North/Polaris was a very nice stay and was conveniently located near the tennis facility where I was playing in a tournament. The breakfast spread was very impressive with the selection and quality of a lot of restaurants. The hotel is located very conveniently close to I-270 and I-71. We were impressed that the shower curtains are […] washed also with the linens. The only minor negatives were only one very tiny wastebasket for the room located in the sink area and the lighting in the shower/toilet room was very dim. Read moreGenuine Hotels.com guest review
"Very nice 3 night stay"
Had a very nice 3 night stay at the Ramada. Great location. Breakfast was great - they changed it up a bit each day. Staff was very pleasant. Bathroom is a bit dated, but very clean. Beds were exceptionally comfortable. Stayed on first floor - non smoking room. No hints of smoke anywhere. Didn't get to enjoy the outdoor pool, as temperatures cooled […] down while I was there. Couldn't hear any noise in the other rooms. Slept great. Would definately stay there again - Rate of $65.00 per night was easy on the wallet. Read moreGenuine Expedia guest review
"Could have been a little cleaner.... OK for a nigh"
Could have been cleaner.... OK for a night... breakfast was goodGenuine Expedia guest review
For the price, this hotel was great. The rooms were clean and comfortable. It was also close to restaurants and shopping. The staff were very helpful and friendly.Genuine Expedia guest review
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