All hotels in Niagara Falls, Ontario, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here5257 Ferry St, Niagara Falls, ON, L2G1R6, Canada, ‏‎855-239-9482
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3.7 / 5Good

Score breakdown (from 993 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.7
  • Neighborhood
    4.1
4.0 / 5Excellent
"Clean and friendly, but Internet terrible"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Immaculate housekeeping and careful attention to needs. However, the advertised and reputation of a fast Internet connection didn't pan out. I couldn't connect at all during my stay, although I was able to do so in the lobby area. The room itself was spotless, and its only drawback was insufficient location and number of power outlets for personal appliances, including laptop computer and iPhone. Parking was ample and costly, with the breathtaking HST taxes taking a heavy toll. Not the fault of the hotel, but a real stunner and unwelcome surprise to the visitor. A more than 13%+ addition cramps the budget. A lack of space for more than a single suitcase is also unfortunate. After having said this, the location is excellent with a stop on WEGO, the public hop-on, hop-off a welcome surprise and antidote to overpriced parking and taxis. Would definitely stay here again if the Internet WiFI functioned.
Genuine Hotels.com guest review
1 night business trip Jun 20, 2014
Mike Mound
US
3.0 / 5Good
"Average hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nothing special, just your basic hotel. Thin cheap towels but everything is clean.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
2.0 / 5Fair
"Serious disappointment"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel looks OK on the Internet but here is what you will find in real life: stinky lobby pool 1/3 size of a comparable hotels pools pool with unbalanced chlorine (my son had a major skin reaction - unlike in any other pool) "non smoking" room that smelled like an old ash-tray switched room thanks to kindness of the hotel staff new room stunk like humid basement windows installed shut closed (probably weren't open since the hotel was built) parking $14 breakfast starts at $10 I would not go there ever again
Genuine Expedia guest review
Other trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This place was nice and clean. As some of the other reviews have stated, the beds were a little firm for my tastes. Overall, this was a great hotel with a great rate along with friendly staff. The location was very convenient, only about 3 or 4 blocks from the Skylon Tower area. The fire alarm was definitely unexpected, but everyone handled it great.
Genuine Hotels.com guest review
1 night trip with friends Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"trip to the falls"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
very happy with everything we did. walking up and down Clifton hill was breathtaking. the beef baron restaurant was simply 5 star.
Genuine Expedia guest review
Other trip Jun 3, 2014
tom
US
4.0 / 5Excellent
"Family Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very clean and in good condition. The staff was helpful and courteous. It was a nice hotel, but there was one rather big downside - the beds were extremely hard. If you like a hard bed, that wouldn't be a problem. Our young children slept wonderfully, but me and my wife did not.
Genuine Hotels.com guest review
1 night trip May 25, 2014
Jeremy Kropf
US
3.0 / 5Good
"Money well spent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great place for the money. Pluses were location, price, service, parking, clean. Negatives towels very thin, bed comfort, shower very small and if your 6'0 or taller head may hit ceiling.
Genuine Hotels.com guest review
2 night business trip May 24, 2014
Greg
US
1.0 / 5Poor
"Not clean and so expensive according to its servic"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Very bad hotel with rude stuff but not all of them to be fair. There is no case to save your things especially passports because all activities is related to water.
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
IT WAS GOOD...EXCEPT THE TV QUALITY IT WAS VERY POOR,,,,
Genuine Hotels.com guest review
3 night family trip Apr 17, 2014
EJB
US
5.0 / 5Outstanding
"Travel lodge Niagara Falls"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay comfortable room, friendly staff, and close to everything.
Genuine Expedia guest review
Other trip Apr 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel, good value for the cost, quiet, clean, close to Clifton Hills
Genuine Hotels.com guest review
1 night trip with friends Apr 18, 2014
GS
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice location. Staff was very nice. Worth the nice price for the great location.
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
A Traveler
US
3.0 / 5Good
"Parking"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
There was no mention of a charge for parking. I think $9.00 a day was too much.
Genuine Expedia guest review
Other trip Mar 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Clean rooms close to everything good price very nice staff
Genuine Expedia guest review
Other trip Mar 23, 2014
martin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quiet although it was winter. Staff friendly. Room clean. Area was safe many restaurants around.
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
N A
US
4.0 / 5Excellent
"Best and economic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very comfy and enjoyed my stay
Genuine Hotels.com guest review
2 night trip Dec 6, 2013
Madhu
US
5.0 / 5Outstanding
"Located on tourist Strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleasant stay. Room was clean. Jacuzzi tub was clean and mirrors surrounding it were well polished. Staff was very pleasant. Souvenir shops right outside the hotel door. Niagara falls within walking distance. We got an extended checkout with no problem. In hotel breakfast special was great. I would stay here again. Be warned that food prices in Canada are very high compared to US.....so be prepared to pay more money for eating out than usual. All in all we had a very enjoyable experience.
Genuine Expedia guest review
Other trip Oct 27, 2013
Married couple
US
4.0 / 5Excellent
"niagara"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
small pool but nice for a dip after walking all day. same for hot tub, quite rejuvinating. cute , simple restaurant in lobby, have to pay for meal but beats junk at "continental breakfast" at other hotels. close to some attractions and restaurants. we had to pay but at least they had a parking lot! beds were a little hard. simple , nice place to stay to see the falls.
Genuine Expedia guest review
Other trip Oct 15, 2013
joyce
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a very nice stay. The front desk clerk couldn't have been nicer. The room was clean and comfortable. Good location, close enough to get where you wanted to go, but not a noisy crowded place.
Genuine Hotels.com guest review
1 night trip Oct 6, 2013
Jean
US
5.0 / 5Outstanding
"Affordable and Nice hotel, conveniently located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel, great staff - great location, close to everything: the falls, downtown, attractions, etc. Clean rooms, pool, parking, all good breakfast.
Genuine Hotels.com guest review
1 night romance trip Sep 28, 2013
A Traveler
US
2.0 / 5Fair
"Not what I expected"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room smaller than I thought
Genuine Hotels.com guest review
1 night trip Sep 22, 2013
A Traveler
US
5.0 / 5Outstanding
"aok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
aok
Genuine Hotels.com guest review
2 night family trip Sep 20, 2013
A Traveler
US
5.0 / 5Outstanding
"My stay at the pink one. Lol."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Great hotel. Wonderful staff. Your close to everything but not in the middle which was great. Thank you. Will be back soon.
Genuine Hotels.com guest review
2 night business trip Sep 20, 2013
Javier
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good price hotel.
Genuine Hotels.com guest review
1 night trip Sep 13, 2013
amir
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great value! Excellent staff!
Genuine Hotels.com guest review
1 night business trip Sep 12, 2013
Santoro
US
4.0 / 5Excellent
"Very nice."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel and staff were very friendly. Got into my room very early (1130am).
Genuine Expedia guest review
Other trip Sep 14, 2013
Tom
US
4.0 / 5Excellent
"Very clean, close to the Falls"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Satisfied with my stay - would have been better if the receptionist told me right away about Airbus when I asked her about transport to Buffalo airport (she suggested for me to use taxi)... Anyway I'm happy with my stay over-all.
Genuine Hotels.com guest review
2 night trip Aug 29, 2013
Teresa
US
4.0 / 5Excellent
"Close to Niagara Falls"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel and service, reasonably priced even with the holiday weekend.
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Carpet very old, worn and dusty along walls. Comforters were very old and worn out and didn't look clean. Towels were very thin and worn.
Genuine Hotels.com guest review
1 night family trip Aug 28, 2013
Mary
US
3.0 / 5Good
"Not bad~"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not bad~. It takes 15min to Falls on feet.
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
JInseKIM
US
4.0 / 5Excellent
"Inexpensive place to stay close by Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The staff here were the best thing about the hotel. Most all of them went out of their way to help us out. The hotel itself is nothing remarkable but it's a comfortable place to stay. We used the room to sleep in and change clothes, so it was all we needed. Parking is an extra cost ($20/day) as is having a cot in the room ($30/day).
Genuine Hotels.com guest review
1 night trip Aug 25, 2013
Rick
US
2.0 / 5Fair
"Kind of run down"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
The hotel looks like it is used excessively and was not in great condition. The blanket had a tear in it and in general the room looked tired. A positive was a very nice Jacuzzi bath tub. The staff was also very nice and helpful. The breakfast which was advertised at $6.99 was deceptive advertising.. Most of the choices were more expensive and mediocre. I would not stay here again.
Genuine Hotels.com guest review
1 night trip Aug 26, 2013
Eileen
US
4.0 / 5Excellent
"Home away from home"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We will return very soon. Thank you Travelodge
Genuine Hotels.com guest review
2 night romance trip Aug 24, 2013
Angelica
US
4.0 / 5Excellent
"Good Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed two nights, so we wanted to be close, within walking distance, it was just that. We thought that it was average and we got what we paid for. Clean, quiet and great location.
Genuine Expedia guest review
Other trip Aug 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Travel lodge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Immaculate !!!
Genuine Hotels.com guest review
1 night trip Aug 25, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is located close to stores and restaurants.It is only about a 10 minute walk to the Falls.The rooms were clean; the lady that served us breakfast was very pleasant and friendly.It was worth it buying the hotel's breakfast especially considering the crazy pricing even in chains like Deny's. There were few things that could be fixed in the room( a small rust stain in the sink) but as a whole the room was in a very good condition.We were in 704 which was a specious room with two huge beds.
Genuine Hotels.com guest review
2 night trip Aug 23, 2013
T.
US
5.0 / 5Outstanding
"Nice Hotel, location - great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very close (walking distance) to all of the main attractions at Niagara Falls ... and only a 5 minute drive to Marineland. The staff was very nice and made sure everything was OK with our room and stay there. There was a $9 charge for parking, but that is standard for the area. There was no free breakfast, but they had a nice (reasonably priced) cafe in the main floor and many restaurant options all over. There was a nice heated indoor swimming pool, hot tub, sauna, and showers ... as well as a small outdoor pool (for kids mostly). The room was very clean and comfortable.
Genuine Expedia guest review
Other trip Aug 27, 2013
Alex
US
3.0 / 5Good
"beds too hard, like sleeping on a sheet of plywood"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
got no sleep, beds too hard. They need pillow tops for matrasses.
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
US
4.0 / 5Excellent
"Very convenient"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was great except the front desk - not helpful at all. Definitely would stay there again if visiting the falls!
Genuine Hotels.com guest review
1 night family trip Aug 21, 2013
A Traveler
US
2.0 / 5Fair
"Worst hotel !"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Room smell, bed was very uncomfortable, air conditioner was on and off almost every 15 minutes and it was really hot to be like that, when i call front desk to ask for the air conditioner, the person was really rude, pool very dirty, you can see the mold, the bathtube was full of kids when is only for adults, no towels in the pool, horrible hotel to stay for the amount of money that they charge
Genuine Expedia guest review
Other trip Aug 24, 2013
jess
US
4.0 / 5Excellent
"Travelodge"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room had a musky, stale smell and insufficient lighting. Bathroom small, tub did not have drain stop so it was difficult to bath children. Sink located outside of tub and toilet. Limited electrical outlets. No microwave or refrig but knew that before booking. Staff accommodating when asked for more pillows. Towels for pool available at front desk. Floor around pools dirty and kids running back and forth between pool and hot tub. Staff at restaurant on location very friendly and food decent but overpriced for portions.
Genuine Hotels.com guest review
2 night family trip Aug 20, 2013
Cindy
US
5.0 / 5Outstanding
"Close to the Falls"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed the fact that the hotel was so close(walking distance) to everything as you have to pay to park everywhere in Niagara Falls, We also liked the indoor pool, hot tub and sauna after a long day of walking around. Only small complaint was the fact that we had no towels in our room but were able to get as many as we needed at front desk. We will definitely stay here again if we are back in Niagara Falls.
Genuine Hotels.com guest review
1 night trip Aug 18, 2013
sticb
US
2.0 / 5Fair
"Uncomfortable!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I was disapponted, being there last time and it was better. The phone didn't work, and the AC was working poorly.The staff try to help but could'nt resolve the issues.
Genuine Expedia guest review
Other trip Aug 21, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
A rather outdated hotel but the price was right for a location so close to the falls.
Genuine Hotels.com guest review
1 night family trip Aug 14, 2013
Kim
US
5.0 / 5Outstanding
"WiFi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just wish the WIFI had worked a little faster , But the Hotel was great . Staff was nice and Hotel was clean . Will stay here again .
Genuine Expedia guest review
Other trip Aug 13, 2013
Dennis
US
3.0 / 5Good
"expenses of hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I reserved 2 rooms for our one night stay for 4 adults. The hotel charge for parking was $ 9.00 extra. We had a coffee pot in our rooms with one filter pack of coffee to use. We used that on our arrival and I asked the lady at the desk if we could have another coffee to use for the morning and she charged us a extra $ 1.50 for it. I think that should not be a extra charge. We ate in the hotel dining room for breakfast and the special cost $7.99 each. If you want to order a smaller amount to eat with something to drink it would be about the same cost. Overall if you are looking for a room close to everything and the WeGo bus[ $ 7.00 charge for one day] has a stop a short distance from the hotel to take you down Clifton Hill to the Falls. I suggest buying the bus pass because the walk down the hill is not difficult, but remember you have to walk back up the hill [the bus pass amount is worth it]. We asked the lady at the hotel desk for suggestions of restaurants and she said the 'Four Brothers' and 'The Keg' was reasonable. Both were very high priced.
Genuine Expedia guest review
Other trip Aug 12, 2013
Rose
US
2.0 / 5Fair
"Average hotel...AC wasnt working"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
it was a average hotel........clean.... enough facilities to sustain.... no microwave.. polite people in the front....excellent location.........but AC of my room wasn't working ....i tried opening the windows but they were fixed and cudn't be opened ......asked front desk if they could change the room since it felt like choking without proper ventilation( and room wasn't big enough to feel better)........but they said they were totally booked........so had to manage in the same room......without ventilation...........
Genuine Hotels.com guest review
1 night trip with friends Aug 9, 2013
tash
US
4.0 / 5Excellent
"Excellent Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent Value for your Dollar
Genuine Hotels.com guest review
1 night trip Aug 8, 2013
A Traveler
US
3.0 / 5Good
"Great service in an outdated hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Upon arrival, the non-smoking room assigned to our family smelled like a stale ashtray. We were pleasantly surprised when the front called to ask if the room was ok. They promptly assigned us a new room and brought the new key card to the door. The next room didn't smell like an ashtray but didn't smell fresh either. The bathroom and blankets had a lot of stray hairs. The accommodations were old, and the light in the bathroom and room itself were poor. Despite the less than stellar cleanliness, the front desk staff and restaurant staff were very helpful and pleasant. Overall, if we travel to Niagara again, we'll look to stay somewhere else.
Genuine Hotels.com guest review
1 night family trip Aug 7, 2013
Rich
US
5.0 / 5Outstanding
"Super convenient location & great room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel overall- price, cleanliness, staff, location. We would stay here again. Rooms were up-to-date, clean and a nice size. We were able to walk everywhere from the hotel, great location. Great price, too!
Genuine Hotels.com guest review
1 night family trip Aug 6, 2013
Alison
US
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