"Parking rip-off but otherwise a nice place"
It's fun to step out of the hotel and you're right on the river (jogging) trail. At the same time, you're relatively close to downtown. The big rip-off is the $31.00 parking fee (Manhattan-style yet in Portland OR). I parked our car across the main road for $8.00 per day; I had to find this out myself - the hotel did not volunteer this information.Genuine Hotels.com guest review
"Strong location and views but nothing more"
Excellent location, suitable accommodations, okay room decor, tacky "nickel and diming" on mini-bar items and lobby amenities, inappropriately polarizing restaurant menuGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Glad that you enjoyed our location with the views it has to offer. Sorry you felt our lobby amenities were nickel and diming. Maybe we didn't make it clear that the wine hour, cookies, appetizers, hot chocolate, and night cap amenities are all free. I will make sure our front desk staff mentions this to our first time guest. Thanks for staying with us. Ryan
Great place to stay. Not the best parking options but valet parking was quick.Genuine Hotels.com guest review
"Beatiful property at a price."
Very nice hotel with beatuful views of the Portland waterway, park, and city. Room 325 was excellent. Wood fireplace in room was a delight. The only negative comment I have is you definately pay for the quality. Probavly not quite worth what the difference in price is vs nearby Marriott. If its a special trip and you don't mind splurging go for it […] ! Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thank you for the 5 star review. I am glad you enjoyed the wood burning fireplace. i agree that this suite is worth it if you want to celebrate or enjoy a special trip with that special someone. We do offer a dozen other styles of guestrooms if were looking to return but not spend the extra money on the more spacious fireplace suite. Hope to see you again soon. Ryan
It was perfect. Amazing roomGenuine Hotels.com guest review
"Lovely room, but for the money? There is better."
I had a fireplace suite and every night, I was awoken multiple times by a) fog horns, b) people walking along the river walk, and c) bullhorns used by the dragon boat captain. My room also was in need of some minor updating. For the money, I was very disappointed.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I am so sorry for the noise you encountered. We normally are consider to be in one of the quietest locations in the downtown area. The river activity is usually so nice and peaceful, again I am sorry you were left disappointed. Ryan
"Very relaxing stay"
Had a wonderful time at the RiverPlace. The concierge staff was very helpful in getting us around town on public transportation and recommended some great restaurants. We used the hotel bikes to hit the Saturday Market which was a lot of fun. Would definitely stay here again!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel With comments like those we can't wait for you to return! Our staff is so proud of Portland and all the wonderful things it has to offer. We just love showing it off to our out of town guest. Thanks for staying at the RiverPlace. Ryan
Amazing.... Is all I got to sayGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Short and Sweet. Love it! Thanks for the 5 star review. Ryan
"on the river in portland"
Have always admired this hotel so was happy to finally stay there. Brian at the front desk was really helpful and generally delightful. The doormen were also excellent and engaged in advising and helping guests.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I couldn't agree more, Brian is a delight! Thanks for giving him some love on your review. I will be sure he is aware of the impact he had on your visit. See you soon! Ryan
"Great hotel overseeing the river"
Great experience and best services. We enjoyed the stay.Genuine Expedia guest review
This hotel pulls out all the stops to make guests feel special. Rooms are comfortable and well appointed. Amenities galore and a great location for a stroll along the water or a place to stay when catching show in PDX. Great outside patio/veranda for sitting and taking in the scenes.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the 5 star review! I love that you were able to take advantage of all of our special amenities and take in our awesome scenery. See you next time. Ryan
great staff lovely room, lots of nice extras,really enjoyed our stayGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the 5 stars! We are excited that you loved the little extras and our new decor. Hope to see you soon. Ryan
"Awesome hotel and Superior Service"
Let's face it: Kimpton Hotels know how to provide superior customer service and fun and funky amenities. And RiverPlace is one of Kimpton's best hotels. The staff is AMAZING. We arrived a few minutes after the manager's cocktail reception ended and Ellie, at the front desk, went and got us a couple of glass of wine anyway. She also sent a complimentary […] goldfish to our room so we could have a pet for the night. We ended up with an awesome room overlooking the courtyard on the second floor and the street. The bed was tastefully put in front of the big windows in the corner, and the mattress and pillows were so very comfortable. The Etro bath amenities were nice, as was the bathroom scale, big windows with shutters, yoga equipment and umbrella in the closet, and the plush robes. I love seeing the dogs in the hotel with their guests. Everyone from staff to guest seemed so happy. I'd stay here again in a heartbeat. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Hi Jill. Thank you so much for staying at the RiverPlace and thanks for ranking us at the top!! From the sound of things Ellie and the crew pulled out all the stops to make your stay one to remember. I am sharing your review with everyone now!! Let's do it again soon. Ryan
"Fantastic Portland hotel!"
I had read other reviews on the hotel that sold me. They were all spot on. From the front door to the room the service was wonderful. The room was very comfortable with an upgrade offered by the front desk. Don't know what the original room would have been like but this one was terrific. Super comfy beds and a location that allows you to walk on the […] river front and downtown. Very pleased with our choice! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I am a firm believer in choosing my hotels by guest reviews. It rarely if ever steers me wrong. So glad that they were so spot on and all so positive! Ryan
"Memorable 46 annaversary stay"
We loved our stay at your hotel. It has raised the level of expectation wich we believe will be very difficult to match in other places we will stay. Very enjoyable and memorable. Thank you for the opportunity.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Happy anniversary! Wow 46 years that is truly amazing. Thanks for celebrating with us. I feel sorry for those other hotels now with your new expectations! See you soon. Ryan
It's a nice spot, quiet, but close to attractions in the city.Genuine Hotels.com guest review
"Great location on the willamette river."
Great staff, good food, low key but attentive to guest needs.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Hi Jack, We appreciate you taking the time to review your experience at the RiverPlace. Lets do it again soon! Ryan
Great view of river, wine happy hour everyday, nice staff and housekeeping, awesome room, fabulous location and close to restaurants, bar, downtown. Loved our visit and will definitely go back!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the 5 stars! From the sound of things we nailed it in all areas. Laura we appreciate the feedback. Hope to see you again soon. Ryan
"Great First Impression"
So I booked my reservation through Expedia, same day. Take not offense expedia-ites, but under these circumstances, hotels usually treat you as a second-class citizen. Not here. I explained that it was my first visit, and that I'd like a nice first experience. Yes, I asked for an upgrade. Always a good idea from my perspective, but uncommonly granted […] when traveling on Expedia. This hotel was the exception. My courtyard view room was upgraded to a one-bedroom, top-floor condo with water-front view and fireplace. The front desk and wait staff were exceptionally friendly and accomodating wihtout being intrusive. 5-stars! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We loved your review. We certainly don't treat anyone like a 2nd class citizen here. So glad that you could enjoy the Marina View Suite upgrade. Lets do it again soon. Ryan
The hotel has a real charm to it, but it is tricky to find. There is a lot if traffic in that area and if you miss the turn it is a long way to backtrack. The room was tight, but very nice. The service was excellent. The surrounding area is small but quaint.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Sorry you had some trouble finding us. I so wish I could do something about this Portland traffic. If you don't plan on driving out of town while visiting Portland you can always use our great transit system or simply walk into the core of downtown within minutes. Thanks for nice feedback about our service! Ryan
"Pretty close to perfect!"
We splurged on a suite which was absolutely worth it. I was worried that the decor would be too "woodsy" or traditional but I couldn't have been more wrong. The happy hour, particularly its view of the river, was wonderful. Had a great breakfast sitting outside overlooking the river. Bloody marys were terrific!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad you enjoyed our new decor. Our designer did such a wonderful job of bring in the local elements, in our case the nearby marina into his interior design. I agree with you its subtle and elegant. Thanks for the review. Ryan
"On the water"
Very nice and clean hotel. Comfotable beds. Quiet room and quite large. Bar area and food was good. Great view of the river from the bar and resteraunt. Staff was very friendly and helpful. Great view at night of the bridges and city lights. Would stay here again.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for the 5 star review. Glad you enjoyed your time here at the RiverPlace. See you soon! Ryan
Very eclectic decor. Nice amenities, but no refrigerator.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Every guestroom does come equipped with a fully stocked honor bar fridge. You can always remove those items to chill your own or request an additional fridge and we will bring one right up. Thanks for the review. Ryan
"Great and fun location."
Great stay! We enjoyed the location access to the review and just people watching.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Our hotel is great for people watching especially when that sun comes out. There is nothing better than sipping a glass a wine and watching the world go by on one of our rocking chairs. Hope to see you soon. Ryan
We stayed for one night, with our two tots and loved the place. Definitely coming back again - and very likely our new go-to home away from home in Portland.Genuine Expedia guest review
I originally tried to book a room at the Marriott but they were booked. I'm so glad I found this place and it is also pet friendly!!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We are so glad they were booked too! Hopefully now we are first on your mind the next time you plan a trip to Portland. Thanks for the review! Ryan
"Excellent location and Amenities"
This is a great place to stay in Portland. Especially if you want to stay in a peaceful location on the river, but be within walking distance of much of the city. The marina always seems to have activities happening like the dragon boat practice when I was there. I spent a lot of time in SouthEast Portland, on Division St. where there are lots of great […] little shops and restaurants, and the RiverPlace was a nice sanctuary to return home to at night. Highly recommend getting a river view room. The courtyard is not much to look at. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad you enjoyed our location! Isn't Division street amazing. It really has come a long way. There are just a ton of great restaurants and bars up and down that street now and not all that far from the peaceful scene at the RiverPlace. We look forward to having you again soon! Ryan
"great place to stay"
Was perfectGenuine Hotels.com guest review
"Nice location by park and river."
Pet friendly, nice wine tasting daily. Friendly and helpful staff.Genuine Expedia guest review
"Lovely hotel with great location"
We so enjoyed being right on the river with lovely views from the restaurant and the bar had a gorgeous veranda for wonderful people-watching with lots of families, paddlers for the dragon boats, etc. The room was comfortable and quiet. We could walk in both directions along the river which was great. We walked to VooDoo Donuts which was a nice walk […] and then on to Powell's Bookstore which was amazing and then back through Pioneer Square. Everyone working at the hotel was very nice and helpful. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Sounds like you hit a few of the biggest Portland hot-spots with visiting Powell’s and Voodoo. Also sounds like you had a great trip and we are so glad we could be part of it. See you soon, Ryan
No drinking water was provided . Bottled water should be provided.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel You are so right! Bottle water should be included, I bet our In Room Dining attendant forgot it. I will be sure to share with the crew and make sure we are more on top of this. Thanks for the feedback. Ryan
"best on the waterfront"
great place to stay on the Portland waterfrontGenuine Hotels.com guest review
"Home away from home"
Staff were wonderful, the rooms starting to show wear and tear, hotel is in a great location, was a lovely experience, will definitely return.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the review and feedback. Sorry that you felt the rooms were starting to show some wear, we recently remodeled every guestroom so I am surprised to hear it didn’t appear fresh. I will be sure to address this issue with my Executive Housekeeper and Chief Engineer. Ryan
"Great location! Friendly staff."
My daughter and I stayed here while we explored Portland for the first time. We walked from our hotel into the downtown area and joined a walking tour. The hotel is on the river next to a lovely park with beautiful views. Our double room was very nice. Hip decor. We were on the third floor, front side of the hotel and used a white noise app (falling […] rain) to mask the traffic noises. The staff was VERY friendly. Highly recommend! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Glad to hear that you and your daughter enjoyed the hotel and our location. I understand that the walking tour can be pretty cool. We are taking our front desk team on it soon just to take the time to enjoy the city we live in. Come back and visit soon! Ryan
"Nice hotel in lovely area of Portland"
The staff were wonderful and genuine. The restaurant was surprisingly very good (I am usually suspicious). Restaurant service was terrific and menu was very varied and tasty. Super view of the water. My only complaint (because I am a huge fan of a view if one is to be had) is that I did not know what Courtyard meant. I means you are looking directly […] into the rooms of other guests and absolutely nothing else. I did not research this stay because it was one night. For more than one night I would have tried to change rooms. That was just not ok with me. Otherwise comfortable. I would say pricey but location location location I guess. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for the feedback and your kind words about the service and the 3 Degrees restaurant. Sorry you were a bit disappointed in the courtyard view. We begin work next week to create a gorgeous garden view with our over 18 planters along with a moss riverbed. We would love to have you back so you can check out the views from both the river and the courtyard. Ryan
"21 st birthday for ciara"
loved it. loved the suite, loved the dog friendly atmosphereGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel What a great way to celebrate a 21st birthday! Love your review. Ryan
"4 NIGHTS AT RIVERPLACE"
It was the nicest hotel I've ever stayed at. Great location, scenery, decor, bedding, and people. It felt as comfortable as my own bed / home.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Sounds like we nailed it! Glad you loved our beds they are truly amazing. See you soon. Ryan
from the moment we walked in we wer treated very well. Slept fantastic on the cozy bed.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Awesome! Our new beds have had some incredible feedback. Glad that you had a great stay and a good night sleep. See you soon. Ryan
"Excellent staff with great food recommendations!"
We stayed 3 nights at this fine hotel located right on the water. Even though it rained every day we managed to get out and tour based on the good advice of the staff.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Ahh sorry about all that rain! We were just saying what a dry winter we been having and then it started! Glad that it didn’t stop you for enjoying the city. We appreciate you staying with us and taking the time to write your review. Ryan
"Nice way to spend a wintry Portland visit!"
Enjoyed the Riverfront views and the hotel and restaurant staff were incredible!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel It may not feel like it but summer is right around the corner! Come visit us again when you can take advantage of our free bike rentals and the lovely bike paths just steps from our front door. Hope to see you soon. Ryan
Overall, I enjoyed my stay. The only issue is there is paid parking a block away in a parking garage but your paid pass is only good until 7:30am. Parking police are right on top of this so don't be late to go renew your all day pass. There is very high priced valet parking available. This might work for some but not for me. I will not be staying here […] again. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Gosh I am so sorry to hear that the parking situation would prevent you from returning. We do offer valet service at $31 per evening. It is honestly one of the cheapest hotel valet cost in the downtown area. You can leave your vehicle in our secured lot on property 24 hours a day with the convenience of having our valets bring it around for you anytime you desire. Also the peace and mind of not having to rush to beat the ticket police. Come stay with us again and I will take care of your valet parking charge. Thank you for the feedback. Ryan
"Perfect Portland Getaway"
River Place was the perfect place to stay for our weekend getaway to Portland. Walking distance to most of Downtown as well as close to public transportation. The staff was very friendly and accommodating!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks so much for spending the weekend with us and thanks for your kind words about our staff. We can’t wait to see you again! Ryan
"Easy to get to close to downtown"
The personnel at this property are very well trained and really do an outstanding job. Room comfort is great, and it is a very nice hotel. I just wish they had a couple of computers to use for checking emails etc....with no business center, it makes life a bit difficult.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the nice comments about our staff’s service! We did have to remove the business center to open up more seating in our lobby but we do offer use of an Ipad and we will soon be installing a tablet device in each guestroom to help our guest stay connected. Thanks for the review. Ryan
We stayed at the front end and back end of our trip to go skiing at Mt Hood. We booked a river front room on the front end and a regular room on the back end. When we returned we received a complimentary upgrade to another river front room. Great service and we will certainly stay here again. Great location and beautiful view.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Awesome! Glad we could accommodate that great Riverview upgrade!! Thanks a million for staying with us and providing such incredible feedback. See you soon. Ryan
Staff was very friendly and food at the restaurant was excellent. Only downside is the longer walk into downtown, but being able to make the walk along the riverbank is a great tradeoff.Genuine Hotels.com guest review
"Great downtown location with the best hotel beds"
These beds are absolutely amazing. I travel frequently and for business and these are by far the most comfortable beds I've ever slept on. I even inquired about purchasing one but was told they are made exclusively for the hotel by Sealy. I have a Sealy and it does not compare to these beds.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad to hear you enjoyed our new beds. Sorry for the misinformation but the old beds were Sealy and the new ones are now made by Simmons. They have had nothing but amazing comments since they have been installed. Thanks for the review. Ryan
"Great vacation hotel!"
Great hotel, our room was a little small for the price but it is downtown and within wailing distance to everything. Great walking trail and very pet friendly!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Glad to hear you really enjoyed our location. It is so unique to be able to offer a peaceful/ quiet/ scenic spot so close to the core of downtown. Let’s get you into one of our more spacious suites the next time you come and visit. Ryan
"Beautiful hotel, very friendly staff"
Right from the beginning we were greeted with friendly faces. We stayed here 5 nights to celebrate our 1 year anniversary. When we checked in, we were told we got upgraded to an executive room for our anniversary! Our new room had a living room and a view of the Willamette river. The room was very clean and had a very unique decor, very refreshing compared […] to many other big name hotels. The hotel itself was beautiful. Very old fashioned looking without looking old, if that makes sense. The hotel is right on the Willamette river, which provides for some pretty views, especially if you get to stay in room that looks over it. The hotel does have a restaurant that looked good but we did not try it. One really cool thing about the hotel is that they lend out bikes for free, which is essential if you're going to Portland. The bikes were very nice, we ended up taking them all the way to Forest Park and they performed well. The one big downside of this hotel is that they do not provide parking. You have two choices. You can park in a paid lot about 50 yards from the front door, which costs $15 per day, but even if you do, your pass expires at 7:30 in the morning, which means you'd have to get up every morning to renew it. Your other choice is to pay $30 for their valet parking. Fortunately for us, they ended up comping our valet service but to be honest, I think we could've done our whole trip without a car. Other than that, the hotel was superb! Read moreGenuine Expedia guest review
"A MUST WHEN VISITING PORTLAND!"
This was our first stay in Portland! We were so happy with the service and the quality of the hotel. The wine and hot cider tasting was awesome! Service was top notch! Beautiful and modern design in every hotel room.Genuine Hotels.com guest review
"Great place to stay"
The staff was very courteous and efficient. The hotel and the surrounding area is beautiful. We were able to walk to restaurants and shopping. There were plenty of common areas to relax, have a cup of cocoa and read the paper. However, I do not recommend the restaurant. The room was overall clean, but dusty around the TV.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for your great feedback about our staff and location. I am sorry you had a bad experience at our restaurant and you found the TV area to be a bit dusty. We will defiantly address these issues. Thank you for staying with us! Ryan
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