"Great First Impression"
So I booked my reservation through Expedia, same day. Take not offense expedia-ites, but under these circumstances, hotels usually treat you as a second-class citizen. Not here. I explained that it was my first visit, and that I'd like a nice first experience. Yes, I asked for an upgrade. Always a good idea from my perspective, but uncommonly granted […] when traveling on Expedia. This hotel was the exception. My courtyard view room was upgraded to a one-bedroom, top-floor condo with water-front view and fireplace. The front desk and wait staff were exceptionally friendly and accomodating wihtout being intrusive. 5-stars! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We loved your review. We certainly don't treat anyone like a 2nd class citizen here. So glad that you could enjoy the Marina View Suite upgrade. Lets do it again soon. Ryan
The hotel has a real charm to it, but it is tricky to find. There is a lot if traffic in that area and if you miss the turn it is a long way to backtrack. The room was tight, but very nice. The service was excellent. The surrounding area is small but quaint.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Sorry you had some trouble finding us. I so wish I could do something about this Portland traffic. If you don't plan on driving out of town while visiting Portland you can always use our great transit system or simply walk into the core of downtown within minutes. Thanks for nice feedback about our service! Ryan
"Pretty close to perfect!"
We splurged on a suite which was absolutely worth it. I was worried that the decor would be too "woodsy" or traditional but I couldn't have been more wrong. The happy hour, particularly its view of the river, was wonderful. Had a great breakfast sitting outside overlooking the river. Bloody marys were terrific!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad you enjoyed our new decor. Our designer did such a wonderful job of bring in the local elements, in our case the nearby marina into his interior design. I agree with you its subtle and elegant. Thanks for the review. Ryan
"On the water"
Very nice and clean hotel. Comfotable beds. Quiet room and quite large. Bar area and food was good. Great view of the river from the bar and resteraunt. Staff was very friendly and helpful. Great view at night of the bridges and city lights. Would stay here again.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for the 5 star review. Glad you enjoyed your time here at the RiverPlace. See you soon! Ryan
Very eclectic decor. Nice amenities, but no refrigerator.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Every guestroom does come equipped with a fully stocked honor bar fridge. You can always remove those items to chill your own or request an additional fridge and we will bring one right up. Thanks for the review. Ryan
"Great and fun location."
Great stay! We enjoyed the location access to the review and just people watching.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Our hotel is great for people watching especially when that sun comes out. There is nothing better than sipping a glass a wine and watching the world go by on one of our rocking chairs. Hope to see you soon. Ryan
We stayed for one night, with our two tots and loved the place. Definitely coming back again - and very likely our new go-to home away from home in Portland.Genuine Expedia guest review
I originally tried to book a room at the Marriott but they were booked. I'm so glad I found this place and it is also pet friendly!!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We are so glad they were booked too! Hopefully now we are first on your mind the next time you plan a trip to Portland. Thanks for the review! Ryan
"Excellent location and Amenities"
This is a great place to stay in Portland. Especially if you want to stay in a peaceful location on the river, but be within walking distance of much of the city. The marina always seems to have activities happening like the dragon boat practice when I was there. I spent a lot of time in SouthEast Portland, on Division St. where there are lots of great […] little shops and restaurants, and the RiverPlace was a nice sanctuary to return home to at night. Highly recommend getting a river view room. The courtyard is not much to look at. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad you enjoyed our location! Isn't Division street amazing. It really has come a long way. There are just a ton of great restaurants and bars up and down that street now and not all that far from the peaceful scene at the RiverPlace. We look forward to having you again soon! Ryan
"great place to stay"
Was perfectGenuine Hotels.com guest review
"Nice location by park and river."
Pet friendly, nice wine tasting daily. Friendly and helpful staff.Genuine Expedia guest review
"Lovely hotel with great location"
We so enjoyed being right on the river with lovely views from the restaurant and the bar had a gorgeous veranda for wonderful people-watching with lots of families, paddlers for the dragon boats, etc. The room was comfortable and quiet. We could walk in both directions along the river which was great. We walked to VooDoo Donuts which was a nice walk […] and then on to Powell's Bookstore which was amazing and then back through Pioneer Square. Everyone working at the hotel was very nice and helpful. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Sounds like you hit a few of the biggest Portland hot-spots with visiting Powell’s and Voodoo. Also sounds like you had a great trip and we are so glad we could be part of it. See you soon, Ryan
No drinking water was provided . Bottled water should be provided.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel You are so right! Bottle water should be included, I bet our In Room Dining attendant forgot it. I will be sure to share with the crew and make sure we are more on top of this. Thanks for the feedback. Ryan
"best on the waterfront"
great place to stay on the Portland waterfrontGenuine Hotels.com guest review
"Home away from home"
Staff were wonderful, the rooms starting to show wear and tear, hotel is in a great location, was a lovely experience, will definitely return.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the review and feedback. Sorry that you felt the rooms were starting to show some wear, we recently remodeled every guestroom so I am surprised to hear it didn’t appear fresh. I will be sure to address this issue with my Executive Housekeeper and Chief Engineer. Ryan
"Great location! Friendly staff."
My daughter and I stayed here while we explored Portland for the first time. We walked from our hotel into the downtown area and joined a walking tour. The hotel is on the river next to a lovely park with beautiful views. Our double room was very nice. Hip decor. We were on the third floor, front side of the hotel and used a white noise app (falling […] rain) to mask the traffic noises. The staff was VERY friendly. Highly recommend! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Glad to hear that you and your daughter enjoyed the hotel and our location. I understand that the walking tour can be pretty cool. We are taking our front desk team on it soon just to take the time to enjoy the city we live in. Come back and visit soon! Ryan
"Nice hotel in lovely area of Portland"
The staff were wonderful and genuine. The restaurant was surprisingly very good (I am usually suspicious). Restaurant service was terrific and menu was very varied and tasty. Super view of the water. My only complaint (because I am a huge fan of a view if one is to be had) is that I did not know what Courtyard meant. I means you are looking directly […] into the rooms of other guests and absolutely nothing else. I did not research this stay because it was one night. For more than one night I would have tried to change rooms. That was just not ok with me. Otherwise comfortable. I would say pricey but location location location I guess. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for the feedback and your kind words about the service and the 3 Degrees restaurant. Sorry you were a bit disappointed in the courtyard view. We begin work next week to create a gorgeous garden view with our over 18 planters along with a moss riverbed. We would love to have you back so you can check out the views from both the river and the courtyard. Ryan
"21 st birthday for ciara"
loved it. loved the suite, loved the dog friendly atmosphereGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel What a great way to celebrate a 21st birthday! Love your review. Ryan
"4 NIGHTS AT RIVERPLACE"
It was the nicest hotel I've ever stayed at. Great location, scenery, decor, bedding, and people. It felt as comfortable as my own bed / home.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Sounds like we nailed it! Glad you loved our beds they are truly amazing. See you soon. Ryan
from the moment we walked in we wer treated very well. Slept fantastic on the cozy bed.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Awesome! Our new beds have had some incredible feedback. Glad that you had a great stay and a good night sleep. See you soon. Ryan
"Excellent staff with great food recommendations!"
We stayed 3 nights at this fine hotel located right on the water. Even though it rained every day we managed to get out and tour based on the good advice of the staff.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Ahh sorry about all that rain! We were just saying what a dry winter we been having and then it started! Glad that it didn’t stop you for enjoying the city. We appreciate you staying with us and taking the time to write your review. Ryan
"Nice way to spend a wintry Portland visit!"
Enjoyed the Riverfront views and the hotel and restaurant staff were incredible!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel It may not feel like it but summer is right around the corner! Come visit us again when you can take advantage of our free bike rentals and the lovely bike paths just steps from our front door. Hope to see you soon. Ryan
Overall, I enjoyed my stay. The only issue is there is paid parking a block away in a parking garage but your paid pass is only good until 7:30am. Parking police are right on top of this so don't be late to go renew your all day pass. There is very high priced valet parking available. This might work for some but not for me. I will not be staying here […] again. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Gosh I am so sorry to hear that the parking situation would prevent you from returning. We do offer valet service at $31 per evening. It is honestly one of the cheapest hotel valet cost in the downtown area. You can leave your vehicle in our secured lot on property 24 hours a day with the convenience of having our valets bring it around for you anytime you desire. Also the peace and mind of not having to rush to beat the ticket police. Come stay with us again and I will take care of your valet parking charge. Thank you for the feedback. Ryan
"Perfect Portland Getaway"
River Place was the perfect place to stay for our weekend getaway to Portland. Walking distance to most of Downtown as well as close to public transportation. The staff was very friendly and accommodating!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks so much for spending the weekend with us and thanks for your kind words about our staff. We can’t wait to see you again! Ryan
"Easy to get to close to downtown"
The personnel at this property are very well trained and really do an outstanding job. Room comfort is great, and it is a very nice hotel. I just wish they had a couple of computers to use for checking emails etc....with no business center, it makes life a bit difficult.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the nice comments about our staff’s service! We did have to remove the business center to open up more seating in our lobby but we do offer use of an Ipad and we will soon be installing a tablet device in each guestroom to help our guest stay connected. Thanks for the review. Ryan
We stayed at the front end and back end of our trip to go skiing at Mt Hood. We booked a river front room on the front end and a regular room on the back end. When we returned we received a complimentary upgrade to another river front room. Great service and we will certainly stay here again. Great location and beautiful view.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Awesome! Glad we could accommodate that great Riverview upgrade!! Thanks a million for staying with us and providing such incredible feedback. See you soon. Ryan
Staff was very friendly and food at the restaurant was excellent. Only downside is the longer walk into downtown, but being able to make the walk along the riverbank is a great tradeoff.Genuine Hotels.com guest review
"Great downtown location with the best hotel beds"
These beds are absolutely amazing. I travel frequently and for business and these are by far the most comfortable beds I've ever slept on. I even inquired about purchasing one but was told they are made exclusively for the hotel by Sealy. I have a Sealy and it does not compare to these beds.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel So glad to hear you enjoyed our new beds. Sorry for the misinformation but the old beds were Sealy and the new ones are now made by Simmons. They have had nothing but amazing comments since they have been installed. Thanks for the review. Ryan
"Great vacation hotel!"
Great hotel, our room was a little small for the price but it is downtown and within wailing distance to everything. Great walking trail and very pet friendly!Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Glad to hear you really enjoyed our location. It is so unique to be able to offer a peaceful/ quiet/ scenic spot so close to the core of downtown. Let’s get you into one of our more spacious suites the next time you come and visit. Ryan
"Beautiful hotel, very friendly staff"
Right from the beginning we were greeted with friendly faces. We stayed here 5 nights to celebrate our 1 year anniversary. When we checked in, we were told we got upgraded to an executive room for our anniversary! Our new room had a living room and a view of the Willamette river. The room was very clean and had a very unique decor, very refreshing compared […] to many other big name hotels. The hotel itself was beautiful. Very old fashioned looking without looking old, if that makes sense. The hotel is right on the Willamette river, which provides for some pretty views, especially if you get to stay in room that looks over it. The hotel does have a restaurant that looked good but we did not try it. One really cool thing about the hotel is that they lend out bikes for free, which is essential if you're going to Portland. The bikes were very nice, we ended up taking them all the way to Forest Park and they performed well. The one big downside of this hotel is that they do not provide parking. You have two choices. You can park in a paid lot about 50 yards from the front door, which costs $15 per day, but even if you do, your pass expires at 7:30 in the morning, which means you'd have to get up every morning to renew it. Your other choice is to pay $30 for their valet parking. Fortunately for us, they ended up comping our valet service but to be honest, I think we could've done our whole trip without a car. Other than that, the hotel was superb! Read moreGenuine Expedia guest review
"A MUST WHEN VISITING PORTLAND!"
This was our first stay in Portland! We were so happy with the service and the quality of the hotel. The wine and hot cider tasting was awesome! Service was top notch! Beautiful and modern design in every hotel room.Genuine Hotels.com guest review
"Great place to stay"
The staff was very courteous and efficient. The hotel and the surrounding area is beautiful. We were able to walk to restaurants and shopping. There were plenty of common areas to relax, have a cup of cocoa and read the paper. However, I do not recommend the restaurant. The room was overall clean, but dusty around the TV.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for your great feedback about our staff and location. I am sorry you had a bad experience at our restaurant and you found the TV area to be a bit dusty. We will defiantly address these issues. Thank you for staying with us! Ryan
great staff, comfortable room, nice amenitiesGenuine Hotels.com guest review
It was a holiday treat to myself to stay at River Place, and honestly, I expected it to be a little stuffy. Au contraire! The staff was in casual dress and very friendly and helpful. Our room was lovely, faciung the river so that we could see the boats which had been decorated with lights for the holidays cruising the river. Lovely.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Us stuffy? Never! We like to provide 4 star service but without all of that up tightness. Thanks for visiting us over the holidays. Ryan
We enjoyed our stay here. This is a premium upscale hotel on the river boardwalk in Portland. Close to the city center and transit stations. Access to a local gym was good although it's about a 1.5 block outside walk to get there. Parking was a bit of a challenge since we opted to not pay the hotels only option of $31/night valet parking but we were […] able to find street parking during the evenings. The restaurant at the hotel is very nice but is pricey for what you get. Read moreGenuine Hotels.com guest review
My wife is usually the trip planner. She always comes up with a binder and finds the best places to stay and the best restaurants. This was my turn to plan a trip as a birthday present for her and RiverPlace was our final stop before returning home. The place was just fantastic. The location on the river was rather stunning, I requested a river view […] king room which was as comfortable and well appointed as can be, staff was knowledgeable about the area, everything was just great! We went for a walk along the riverfront after we checked in and circled back through the city, arriving back in time for wine, hot cider and bourbon, cookies and appetizers in the lobby. Went out that evening for a great meal and returned for a really great nights sleep, with the exception of the one freight train coming through town at about 3:45am that insisted on blowing his whistle every 15 seconds for about 20 minutes. It was across the river, but close enough to be a bit annoying. Still didn't change my opinion of the place. I would stay here again. Read moreGenuine Expedia guest review
"Great retreat spot close to Portland action!"
The hotel staff was amazing, the location is close to the Portland Market and within walking distance of the Pearl District (great shops, bars, restaurants, etc). I would definitely return for a another visit!Genuine Expedia guest review
Where to begin?! The attentive valets? The amazing location? The super comfy room? Or the great food? I am a pretty picky traveler and this hotel was just wonderful. I plan on calling the hotel to ask what type of bedding they have... the most comfortable I have ever slept in! It is super close to the streetcar for traveling without a vehicle and the […] $31 valet was worth every penny. Definitely going back. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Wow thanks for such an amazing review! Our beds are new with our newly remodeled guestrooms. We elected to use Simmons and they are made specifically for Kimpton Hotels. I’m super excited that you loved them so much. Thanks for the review! Ryan
"Classy waterfront hotel"
The staff were exceptional and they had a nice complimentary happy hour, what a nice touch.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the nice comment about our staff! We love hosting that wine hour each evening. We just started Hot Cider with infused Bourbon to warm up our guest on those chilly days. Hopefully you can join us something soon. Ryan
I really appreciate the style and decor. It was so fitting for this part of the country: "haute rustic," unlike my East Coast. Refreshing and beautiful!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I am so glad to hear you enjoyed our new décor. Gino Castano the designer did an amazing job bringing the beauty of the pacific NW and our nearby marina into the RiverPlace Hotel decor. We appreciate you taking the time to provide your feedback. Ryan
The hotel staff and hotel were excellent! We had a "courtyard" view, but it was really a decorated gravel pit! They could have put some plants, benches, etc. around there to make it somewhat interesting. Other than that, we enjoyed our stay and would stay there again, just not in their "courtyard" view room!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I would like to apologize for your disappointment in the courtyard guestroom view. We are currently working with a local landscape architect to redesign this area to become a gorgeous garden view. I am sorry this was not in place during your previous visit. Thank you for your feedback and your kind words about our staff. Ryan
Great PDX location for access to all areas of town. Staff superb. Room very quiet and comfortable. Mature traveler with high expectations and was well satisfied.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I love hearing when we meet and exceed our guest expectations, especially coming from a seasoned traveler. Thank you for taking the time to write a review and sharing your thoughts about the RiverPlace. Ryan
"Great date night!"
We had dinner in the hotel restaurant - very yummy and a nice splurge for us. Then off to see a touring broadway show at the Keller Auditorium just 3 blocks away. After the play we returned for a late night drink and snack at the bar, and then drifted off to our very comfy king sized bed to dream the night away. Breakfast in the restaurant was even […] better with the sunny morning view of the river. I would highly recommend staying here. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for staying with us for your date night and for the review! The river in the morning is stunning. Hope to see you again!
"Friendly, Quaint Boutique Hotel"
Before arriving for our fun weekend to see the Michael Buble Concert… which was awesome! I called to set-up in room spa appointments. They were very fast getting back to me and also gave us a wonderful upgraded room to accommodate for spa space. When we arrived we were greeted with a friendly doorman and also our room was ready before check- in time. […] (These days you can hardly check in before 4 ). Room was clean and nicely decorated. SK helped me with dinner recommendations and reservations. Dinner at Jake's was wonderful..Thank you SK! The view is beautiful, right on the Williamette River. Great walking trail as well. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel SK is so helpful and I can't wait for him to read your review as I am sure he will be pleased! I heard Michael Buble put on a great show. Next time I am there! Thank you so much for your review!
This is a lovely hotel...upscale, trendy and very comfortable. The staff were outstanding e.g. they loaned my niece an electricity converter so she could re-charge her UK cell phone. The bar and dining room were beautiful with urban river views of Portland, and the room itself was very clean with crisp bed linens. The hotel is right on the waterfront […] and well situated for leisurely walks along the Willamette River. The River Place feels very welcoming and we will certainly go there again. And again. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I love your title of the review! Thank you so much for lovely and descriptive review. We can't wait to see you again!
We really enjoyed our stay at the RiverPlace hotel. I would definitely go back. They upgraded us to a beautiful condo with a view of the boardwalk and river right outside our window. The staff was fantastic and very friendly.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for your review. We are so glad to hear you enjoyed your stay. The view from the boardwalk is quite amamzing.
"Great Room and Service - nice location"
The hotel and rooms are very modern and clean. Every staff member was friendly and helpful. Our room overlooked the river and we could see two of the bridges, which were pretty at night. There was no balcony though. Though the hotel was located in a great part of town, it was a little secluded because it was down by the river. We noticed that the hotel […] offered bikes for guests to use - we saw at least three available. The City has a lot of bikers, and a lot of sites were within biking distance. We rented a car, which was great for sightseeing, but the only parking at the hotel is valet @ $30+ per night, or limited metered street parking. Read moreGenuine Hotels.com guest review
"Nice location, uncomfortable furniture in room"
Stayed at in a King Deluxe. Was very disappointed in the size of the room, was not able to upgrade to a larger room. The furniture in the room, chairs, sofa was very uncomfortable. People were very friendly and nice but the facility was disappointing. Would not stay again.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I am so sorry you had such a disappointing experience. I am glad to hear the staff was able to accommodate a larger guestroom for you. I do however wish we could turn back the clock and make your stay a more memorable one. Thank you for your feedback. Ryan
"Best in Portland"
Incredible room, staff and food. Walking distance to the many fine restaurants along the water. I highly recommend!Genuine Expedia guest review
From moment we arrived, we received a warm welcome. Hotel food, drink and ambiance all excellent. Great location near the waterfront. Easy to walk to OMSI and to downtown.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We appreciate you taking the time to review the RiverPlace. I love the fact that you enjoyed our location and what is better than a warm welcome! Ryan
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