"Beautiful Boutique Hotel"
The people are the best here. EVERY single person was friendly, competent , and engaging.While the physical hotel needs a couple fixes, the location, attitude and overall ambience is superb !Genuine Hotels.com guest review
Everyone working here is top notch. Property is immaculate and convenient. Rooms are stylish and roomy.Genuine Hotels.com guest review
"Great as always"
We always stay at RiverPlace when in Portland. River view rooms are a must. Food was excellent. Restaurant has really excelled. New decor is a bit much. Not into that style but otherwise very nice!Genuine Hotels.com guest review
The hotel is lovely but, the room was tiny and the nightly valet was the highest I have ever paid - $31 not including tip.Genuine Hotels.com guest review
"Wonderful place to stay!"
The location is wonderful, being right by the river. The overall atmosphere of the hotel is extremely warm and inviting. They gave us a complimentary upgrade from the room we originally booked, which was so nice! The room was incredible and the bathtub had jets in it! And they also have a wonderful valet service for your car and luggage. I would definitely […] recommend this hotel for anyone staying in Portland, and I can't wait to go back! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Sounds like you had a great time at the RiverPlace. So glad to hear we were able to give you that upgrade. Thanks for sharing your thoughts about your visit with us! Ryan
"great place to stay"
great area to walk along riverfront, small shops and food places to go. Hotel is nice, staff great, nice room, bed pretty good. Had a great time.Genuine Expedia guest review
The staff was phenomenal -- even wrote a birthday card with a complimentary bottle of wine. We were very pleasantly surprised by our entire experience. We are looking forward to returning!Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thanks for mentioning the staff. Service is not dead!! At least not here at the RiverPlace. Happy belated Birthday. Ryan
A RiverPlace was very nice, with great service. The rooms are a little small but they were quite nice. The staff did forget to call us to tell us our room was ready, so if you need to wait, you might want to call them first. They have cute bicycles for rent and the staff new my name. The restaurant was very good as well. Easy access with valet and since […] its not right in the middle of downtown, you don't feel rushed to get in and out of your car. Read moreGenuine Hotels.com guest review
"Home away from home"
Youthful staff was friendly, efficient and eager to help us enjoy our stay. Complimentary coffee and newspapers in the lobby each morning; wine hour each evening. Excellent restaurant and more restaurants and shops on the Esplanade just outside the door. Beautiful views of the Willamette River. Public transportation (MAX light rail, streetcar, and bus) […] within walking distance. Elegant contemporary décor, comfortable beds, reliable plumbing, and quiet nights! We were very satisfied! Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Sounds like our staff, location, and amenity offerings really made your stay one to remember. We really appreciate the amazing review! Ryan
I was here by myself and loved it. The staff is exceptional, the river view amazing, and the proximity to downtown convenient. I had dinner at the restaurant and it was very good as well.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for staying at the RiverPlace and thank you for checking out our restaurant 3 Degrees! So glad to hear you had a great time. Ryan
"Hotel River Place"
An excellent retreat even though you are in downtown Portland. Views of the river, great place to walk in the mornings; they even want your dogs to be comfortable. Porfillo, our waiter was superb. All the people were so friendly. This will be our annual retreat hotel to get away from it all...Genuine Hotels.com guest review
"Short and sweet"
Just an overnight stay between other travels--a small taste of luxury!Genuine Expedia guest review
"In for a 3 day 2 night stay."
A wonderful property! The location is perfect for walking and water activities. We had a great stay and enjoyed the nightly wine tasting!! Room was clean amenities great, only downfall was the mini bar was not restocked. Do not understand that... Overall we would recommend this property and will be back again! Next time we will definitely pay extra […] for a water view. _Perfect for a romantic or family getaway! Read moreGenuine Expedia guest review
"Great place to stay. Will stay there again!!"
We loved this hotel! The room was beautiful & the bed was very comfortable. Was happy to hear that they allow dogs. Next time I will bring mine with me.Genuine Expedia guest review
We thoroughly enjoyed our stay at this hotel. We felt welcomed by the concierge and our room was very clean. The only negative was that the beds were only double so it was a bit small for a family of four. However, it was one of the most comfortable beds that we have slept in at a hotel room. The location is wonderful, down in the south part of the […] waterfront where there are lots of places especially parks within walking distance. There are a few restaurants nearby with different price ranges to choose from. We ate at the hotel restaurant for breakfast. It was more expensive but the food was well prepared and delicious. The free wine between 5-6 pm at the front lobby was a wonderful treat. One last thing is that valet parking is expensive, so try to get to the hotel some other way besides a car. Read moreGenuine Hotels.com guest review
"Good hotel right by the river"
Stayed one night before heading off to the wine country. Were upgraded to a suite and the room was great...quiet and clean. Free wine and beer happy hour in the lobby and great food in the hotel's bar during their happy hour. Nice patio when the weather is good.Genuine Expedia guest review
"Dog friendly and a glass of wine at check in!"
Lovely hotel right on the river. Staff very dog friendly (including bringing their own dogs to work in case you need a little puppy love while on the road!). Bicycles right at the door so you can take a ride along the river alongside the joggers, racewalkers and kayakers. Restaurant has outdoor seating for a lovely al fresco meal (although it was a […] little pricey, the food was delicious). All rooms have yoga mats, in case you are so inclined, and there is a lovely outdoor sanctuary area for a bit of peace and quiet. Highly recommended! Read moreGenuine Expedia guest review
"Great location with a HIGH price"
My daughter and I participated in the Rose Festival Dragon Boat races and decided to make a mini-vacation of the event by spending a night at the Riverplace. The Riverplace is situated right on the Willamette River and near several very good restaurants. It also has a fine restaurant in the lobby with wonderful river views, and perfect viewing of the […] dragon boat races. The newly decorated rooms had a very 'heavy' feeling - all the furniture was massive and dark. The 'courtyard view' was a view of the windows in the riverside tower - very disappointing. We had to keep our curtains closed to maintain any privacy since the other windows were only about 10 feet away. Although the hotel was convenient to our event and the Waterfront, there are definitely better values and hotels in the area. I really wanted to love this hotel, but you don't get much for the price. Read moreGenuine Hotels.com guest review
"Nice hotel next to river"
Hotel was great. Excellent location near walking paths & downtown area. Relaxing and quiet. Staff friendly and helpful.Genuine Expedia guest review
I stayed at the RiverPlace recently for a conference at the World Trade Center which was walking distance. I really enjoyed this hotel. The rooms were fantastic; clean, well appointed and beautiful. I asked for a restuarant recommendation for the first night, and the front desk suggested Veritable Quandary, a Portland mainstay, which is two blocks away, […] and it was superb. I had somehow missed it in my research. I enjoyed the wine tasting that is hosted each evening and met some fellow travelers who were delightful. Also, the view from the porch is spectacular this time of year, with the Canadian geese (and their hatchlings) which are camped there before migrating further. A nice touch is you can "borrow" a bike from the lobby and use along the river's bike path. I wish I'd had time to do that. Overall, a really excellent hotel. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I love that you had a chance to dine and VQ and you were around to see the new baby Canadian Geese. They are so cute! You will just have to grab a bike and take spin around our beautiful surrounds the next time you are in town. Hopefully it’s not too long. Ryan
It was an awesome Hotel with a great view. The staff were all helpful and friendly. Free drinks were offered daily. Bikes could be rented, but first come first served. We never got the bikes, but still an awesome idea. Not too far from most things, and quiet at night.Genuine Expedia guest review
"Fun in Portland"
Great spot if you want to be out of heart of Portland. Family friendly, very nice staff, accomdations are superb (only complaint are the pillows which are a bit big). Stayed in a suite - was able to check in early! If you are a runner, there are great routes following the east and west banks, crossing a different bridges. Big open green space and the […] river boardwalk is right there to grab a meal. Menu at resturaunt is nice but not really our speed so we went out and explored for meals. Can walk to OMSI! Overall, great location, good athletic club, wonderful staff, and comfortable hotel. We will go back. Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel So true about our location. It’s not only great for runners but for bikers & walkers as well. Our surroundings were made to get out and explore all of Portland. Thanks for such a great review!
"Perfect Place to Stay as a Tourist in Portland OR"
Everything about the hotel was impeccable, from the location, the property, the staff and (especially!) their dog friendliness! Not over the top - just perfect. The hotel is located along the Willamette River waterfront so as soon as you stepped outside the hotel doors you were in a perfect location to walk, sightsee, relax, catch light rail, whatever. […] They even have bikes you can hop on and enjoy the town with. Highly recommend. Read moreGenuine Expedia guest review
"Best hotel experience ever"
Our stay at the River Place was one the best hotel experiences we have ever had. All of the staff, and I mean everyone, cheerfully met our every request. They provided maps and recommendations to wineries, arranged for a fishing guide, and served up some fantastic food. Because of its location right on the river, the River Place is a superb choice if […] you are visiting downtown Portland. Kimpton Hotels should be very proud of this team! Read moreGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Gosh I just love the title of your review! Kimpton is super proud of this team. The RiverPlace staff just finished #1 in overall guest service scores for all of Kimpton Hotels. Thanks for choosing the RiverPlace and thanks for sharing your experience. Ryan General Manager
A perfect stay!Genuine Hotels.com guest review
"Nice and Friendly"
Very friendly staff, nice clean rooms, great locationGenuine Hotels.com guest review
The hotel is quite pretty. And the location is awesome. Walking out from the restaurant onto the path and overlooking the water is beautiful. I will definitely stay again.Genuine Expedia guest review
"Fantastic Location and Friendly staff"
Beautiful hotel right on the Willamette river. Able to walk to downtown Portland and the light rail station! Excellent Wifi in rooms - would love it if they were a B&B and the couch was larger and more comfortable in the suites.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Well we have some good news, we are receiving brand new sofa’s with sleeper beds right now. We hope this helps. Thanks for the nice comments about your experience!
Everything was great . But the cab service they use was unacceptable. Driver thought we were the typical tourist, so they drove us out of the way from where we were going. When we mentioned it to them, his answer to us was. What are you counting the blocks. But the hotel was very nice about it when we mentioned it to them..Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I’m so sorry to hear about your cab experience. Glad to hear the staff handled it well. I will touch base with my Guest Service Manager to see if he remembers this incident and we will avoid using this driver again. Thanks for bringing this to our attention.
The front desk staff and valet staff were very friendly and went out of their way to help us. The rooms are comfortable as are the beds. We did not have any complaints, and had a wonderful stay. The location is excellent for walking along the river and across to the OMSI.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I just heard a rumor that our city might be providing a water taxi from our location to OMSI over the summer months. Now that would be cool. Hope to see you this summer!
"Great in City getaway location."
Great getaway. In downtown close to everything but also has the parklike setting, marina and walk along the river. Really nice, knowledgable staff as well.Genuine Expedia guest review
"Friendly Staff to Serve You"
The hotel staff was very friendly and helpful.Genuine Hotels.com guest review
"Great adult place to stay."
Great staff & location. Beautiful setting on the river. Easy to walk around downtown area. Nice happy hour touch.Genuine Expedia guest review
"Friendly staff, excellent location"
My wife and I stayed 2 nights for our anniversary, the staff were very friendly and helpful. Everything was great, and they did little special things for us to make us feel welcome - complimentary champagne in our room, complimentary vallet parking -- just went above and beyond what they had to do to make our trip special. The room was clean, everything […] smelled good, room service was prompt and friendly, the food was excellent. Vallet service was great, the attenants had our vehicle out in just minutes everytime we requested it, the wine tasting and cookies were delicious. Overall I give this place 5 stars. Read moreGenuine Hotels.com guest review
The location of this hotel was excellent. We did a lot of walking and it felt like everything we wanted to do and see was convenient. The staff is very friendly. My only complaint is that we were charged $31 a day for valet parking. There was no sign outside that said there would be a charge, no one at the desk said anything, and neither did the drivers. […] We would not have gotten a car at all had we known this. Additionally, we never waited for less than 5 minutes for someone to even be available to go get our car. We waited for 30 minutes once which was displeasing at best. The restaurant that is attached to the hotel is wonderful! Amazing food and excellent service. Get anything on the menu that includes bacon. Their bacon is cooked to perfection and delicious. Overall it is an excellent hotel and I would recommend it. I would even stay there again if I find myself in Portland but I wouldn't rent/bring a car unless I really had to go any major distance. Cabs would have cost us less than the rental car + valet fees. Read moreGenuine Expedia guest review
"friendly to humans to dogs"
dog friendly, very nice staff, beautiful setting and rooms. Love it. This is where my husband and I re-met after 30 years, and we just spent our one year anaversary in the same room, we plan to do this every year.Genuine Expedia guest review
"Very nice hotel, beds are pretty bad though."
Great place overall, wonderful service all around and very nice rooms with an obviously great location. Our only complaint was the bed. It was very hard and very uncomfortable, making it difficult to sleep well for either my wife or I. Everything else was very nice if a bit steep in price.Genuine Hotels.com guest review
"Great hotel for couples. Very dog friendly."
Staff were most gracious and accommodating. We appreciated the overall ambiance of the hotel, the setting with a wonderful view of the Willamette River, and the convenience to the waterfront and downtown Portland.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thank you for taking the time to review the RiverPlace and thank you for your very kind words about our staff! I couldn’t agree more that we are a great hotel for couples. We would love to see you again soon.
Service was outstanding. Only thing they need help with is their menu in restaurant and bar. So boring. Portland is full of great restaurants yours is in need of serious help.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel We truly appreciate your comments about our service and your feedback about our bar menu. We will be making some exciting changes to that menu in the very near future. Thanks for the review!
"Great place to stay in Portland"
Great location, great staff, beautiful hotel. Not that commercial hotel feeling.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Glad to hear you enjoyed the vibe of the RiverPlace. Kimpton Hotels are known for their fun stylish flavor and we leave the commercial feel to those other hotel companies. Thanks for the review!
"RiverPlace Hotel Portland Oregon"
This hotel has superior service and great amenities. The hotel staff is extremely polite and helpful. The rooms are clean and spacious. Staying at this hotel is like staying at a resort in the city, and the staff makes you feel like you are on vacation instead of a business trip. My only recommendation would be to review the valet parking charges which […] can be quite expensive. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel Thanks for the review and your kind words about our staff! We recently compared our parking rates with other hotels in the downtown Portland area and we found our rates to be on the lower end. We have no plans to increase our valet parking rates and would like to continue to offer great valet service in a secured parking lot at a low rate. Hope to see you again soon!
We loved everything except 2 items. The sheets did not appear to pressed when laundered.....also the tv channels....... No major channels, ie no ABC,, CBS, NBC, CNN etc...... Only Fox News...... They stated they are in transition changing tv provider...... Not good on major holiday weekend.... I was shocked sheets not pressed..... I look forward to […] pristine beds........ On a positive note, the staff is wonderful...... Beautiful location..... Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I am so sorry about us not being able to provide local channels during your recent visit. We recently upgraded our television programming to include more channels, high definition, and HBO but during the switch over the local channels were not functioning. We have resolved this issue and we now offer one of the best selection of channels I have seen in a hotel. I am also sorry that you felt the sheet was not pressed. We do press every top sheet so it has that crisp look. Thanks for your feedback and we hope to see you again soon.
"Ideal for pet lovers"
Ecellent hotel in an excellent location. Staff was great.Genuine Expedia guest review
"Wonderful hotel with amazing service!"
Recently my wife and I decided to pop off to Portland for a long weekend of sightseeing and relaxation. Riverplace is an amazing hotel, not so much because of the hotel – which is very nice, but more for the people. We were amazed that the staff went so far out of their way to make us comfortable and even anticipated our wants before we even had them. […] I have stayed at many top hotels in my life, and I can honestly say the service at Riverplace was the best I have ever had. Everything was done with a smile and they really seem to want to help any way they can. As for the actual structure, it is clean and very nicely furnished with tasteful yet contemporary furniture and art. Our bed was amazingly comfortable. My wife actually went to the front desk to ask about the brand of mattress topper they have! They have a restaurant called “3Degrees” which serves wonderful food and drinks. No need to leave the hotel for food if you don’t want to. The location is close to the trolley and the river walk. It’s right on the water, so evening strolls around the neighborhood are very easy to do. In summation, I can’t say enough good things about this hotel. We would definitely go back! The only dawback I could find is that valet parking is $31 per night. Read moreGenuine Expedia guest review
Awesome location. Awesome customer service. Awesome overall. You'll have spectacular views, be in proximity to a waterfront park, be a short walk from downtown Portland and have a staff that goes above and beyond.Genuine Expedia guest review
"Great hotel for anyone for any reason"
Beautiful, friendly, accommodating, best hotel experience I've had in a long, long timeGenuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel We are ecstatic that you were so pleased! Thank you so much for your comments.
"Great location on the water-super for families"
Great location-the staff were all super nice-we arrived after a LONG day traveling and everyone was super helpful, even when our 2 year was screaming. Loved everything.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel I have one of those screaming 2 year olds too! I know what it is like to travel all day with a little one. Glad to hear our staff made you feel welcome when you were most in need of a warm welcoming.
"Nice hotel but a bit out of the way"
The Kimpton was a fine place to stay for our trip. The welcome cookies and wine, and the lounge area all make for an inviting place to relax. It is a bit out of the central area for shopping and tourist sites, but since we are walkers, we were not deterred. There is public transportation nearby, and taxis if you call them. My one issue was that a wedding […] party took over the restaurant for one of our nights; it would have been nice to know this ahead of time, as we had planned to eat there. The bar area serves meals as well, but it was very noisy and would not have been our choice had we known to plan in advance. I will say that the food in the bar was fine, as it turned out. The staff were all very nice, friendly and helpful. Read moreGenuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I am glad to hear that you enjoyed your time at the RiverPlace and that you were able to find your way around town by foot and by taxi. I would like to apologize about the loud atmosphere of our restaurant from the wedding party. This is a pretty rare occurrence that an entire wedding party would buy out the entire restaurant. If it were to ever happen again we will take you up on your suggestion and be sure to notify our arriving guest. Thanks for the review and thank you for staying with us.
"not good enough"
Great location on the river and close to downtown, Lobby and porches were small, but comfortable. Rooms too were small, but pleasant enough. Somehow did not seem special enough for price paid.Genuine Expedia guest review
Response by RiverPlace, a Kimpton Hotel Thank you so much for your feedback. I am so sorry to hear your disappointment in the room and lobby size. We do offer a wide variety of room types, if you find yourself visiting the Portland again I would love to offer you one of our spacious suites with a fireplace . Thanks again for your time, review, and kind remarks about our staff.
"Small, so so room in out-of-way place"
I didn't feel my room was worth the price paid. It was small with mediocre furnishing. The hotel was out of the way. Although the staff and services seemed good, I would not recommend this to my friends.Genuine Hotels.com guest review
Response by RiverPlace, a Kimpton Hotel I would like to apologize that you were disappointed in the overall décor and furnishings of the hotel. We just received approval on an upcoming remodel and all of our guestrooms will have a brand new Kimpton look starting in February. Thanks for your feedback and nice comment about our staff.
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