In general it was a good stay. The people at the desk were very helpful and fantastic. The room had no hot water at one point and also the bathroom sink leaked all night on the floor every time you ran the water. It was very clean but the hallways and our room smelled of smoke and it was supposed to be non smoking.Genuine Hotels.com guest review
"Outgoing, cheerful, accomodating staff"
My husband and I were visiting family in area. This place was close and had rate special that cinched our reservation. The most outstanding thing to us was the friendliness and pleasant attitudes of every staff person we encountered---and there were a few as we were snowed in for an extra day. ( One of the staff also had been snowed in and stayed at […] hotel for 3 nights too. However, in spite of that she was cheerful as she worked each day.) Breakfast was called "Continental" but I would rate it as "full." I have some mobility issues and asked that I might have a room on the first floor. We were given a first floor room. Public lounge was nice and because of snow we spent one whole day playing games and reading there. There is an Olive Garden restaurant next door which was easy to get to for supper. Read moreGenuine Expedia guest review
Needed a place to stay do to an infestation at my house (family during the holidays lol) very nice place good beds all looked pretty clean only thing i would say is whats up with not having HD channels i mean come on now lol other then that good placeGenuine Hotels.com guest review
"In the middle of everything nearby"
We had a suite with the jetted tub, which was very nice. The bathroom area had a slight moldy smell & some of the plastering could be touched up but was not a big concern. The hotel is in a good location. It's off the freeway & a variety of restaurants & stores are nearby. Overall we were very satisfied with the hotel.Genuine Hotels.com guest review
very nice we recommended to be booked 3 more rooms on the same night .Genuine Expedia guest review
We were wallpapering all day so very sore when we got there n the man at the desk upgraded us to a whirlpool room...ahhhhh...JUST what we needed! Great stay!Genuine Hotels.com guest review
"Good Location and Accepts Pets"
Great location right by the expressway with access to nice restaurants, shopping, etc. All first floor rooms are for pet owners AND they do not charge extra for pets either which most hotels do. A nice comfortable bed, great breakfast, very nice staff. Showers leave a little to be desired - no water pressure and lukewarm at best. But nice overall and […] I would use them again. Read moreGenuine Expedia guest review
When we entered the room at 10:30pm heat was off(11 degrees outside);turned heat on & from then on it was sweltering, no matter how much we turned down the heat. My 89 yr old mother was sweating. No hot water that night. Room smelled a bit musty.Phone dirty looking. Breakfast was great. Staff at front desk & in breakfast room were so friendly.Genuine Hotels.com guest review
"good value, nice clean hotel"
this is a nice hotel. Very clean very friendly good continental breakfast just what you want for the moneyGenuine Hotels.com guest review
Our second stay here and this time was even better than the first. The staff - maintenance, cleaning and front desk were terrific. Enjoyed interacting with them. Breakfast was superb - bacon, eggs, fruit and lots of extras. Beds were super comfortable and had choice of soft or firm pillows.Genuine Hotels.com guest review
jetted tub in room is nice. great place to stay!Genuine Hotels.com guest review
"Good stay.. not complaints"
I enjoyed it. Worked for me. There workout area needs some updating but all good otherwise.Genuine Hotels.com guest review
You should know that the shower is in the middle of the room, with curtains on both sides, so COMPLETELY OPEN, and that the toilet is in a tiny closet. No privacy in the bathroom WHATSOEVER, so if this is a concern- think again!Genuine Hotels.com guest review
Christy at the front desk was GREAT, also Celein in the breakfast room was very helpful, friendly, she did not rush us out when we arrived at 915Genuine Hotels.com guest review
Great for my business purpose.Genuine Hotels.com guest review
Nice,clean & quiet. Staff was very friendly. The buffet was awesome. Will come again.Genuine Hotels.com guest review
"Close to airport on way to Ann Arbor"
This hotel was not near lots of other businesses, but it's on the main road from the Detroit airport, which was convenient. It wasn't a long trip to Ann Arbor the next morning following the night I spent in Livonia, and the price was a bit cheaper than it would have been for me to stay at hotels nearer the airport or Ann Arbor.Genuine Hotels.com guest review
"Will be back in the future."
We were very pleased with the staff, room and price. When we had an Expedia problem, it was handled quickly and professionally. Even our dog was welcomed warmly. Breakfast had great options and there was always coffee, tea, and hot chocolate avail. I would recommend this hotel highly and look forward to staying there again.Genuine Expedia guest review
"For price, not bad at all. Comp breakfast a plus!"
I wasnt grossed out by the place. I felt comfy in bed, bathroom was tolerable. I would stay there again.Genuine Expedia guest review
"Best Value for area"
I had no issues during my stay and the price was unbeatable. Staff was friendly. The only thing I noticed was that it took several minutes for the water in the shower to get hot enough.Genuine Hotels.com guest review
good hotel near detroit. wish it wasnt such a big deal finding a cabGenuine Hotels.com guest review
very nice. free breakfast offered a good selections of food. Has a very spacious bathroom. close to the freeway & restaurantsGenuine Hotels.com guest review
My check in was the only nice part about my entire stay on 11/6/13. (Thanks Brian and Freddie). There were issues with my room and management lacked professionalism and concern for my inconveniences. NEVER AGAINGenuine Expedia guest review
The price was Great. However We had a Jacuzzi room and it was the 1st room directly next to the lobby. Furthermore, there was at least a half inch gap in the door (large enough that it illuminated the entire room when all the lights were out! and the Jacuzzi was next to the door. We had to whisper to not be heard (not very romantic) we could clearly […] hear everyone that checked into the hotel! We ended up putting our laptop next t the door and played a movie so it would be what ppl heard as they walked by instead if our conversations. That completely killed it. Read moreGenuine Hotels.com guest review
It was great! Would like to come again next year to stay.Genuine Hotels.com guest review
Hot water should have been hotter. Still I'll visit again if in Detroit in the future.Genuine Hotels.com guest review
"good night stay"
Everything was great. We had a good timeGenuine Hotels.com guest review
"Jacuzzi Night Mare"
We got into to room and it was nice. Went into the bathroom and the jacuzzi had black mole around it and the jets were dirty. We had requested a refrigerator before had and when we went to use it, it wasn't working. I call down and they did send the maintanance man took care of it. He also sprayed the jacuzzi but we still didn't us it. The next morning […] they had house keeping come in and clean the tub and the jets so that made is happy. The reason we did change rooms is my dad is on dialysis and he had already set his machine up...that's why we needed the refrigerator. The hotel staff was great about taking care if the problems! Read moreGenuine Expedia guest review
"nice hotel but no pool"
not good vaccum floor . and staff was bad attidue in breakfastGenuine Expedia guest review
"Hotel needs to be rentivated."
Ok but would not return again.Genuine Expedia guest review
Great hotel, have stayed there several times. The last time tried to check in 1 hour early was told a room was availabile for a early check in but it would be an additional $25.00 to check in one hour early. Really, I will wait and re-think staying there again....Genuine Hotels.com guest review
"Great location, minutes from shopping ."
Greated by friendly and courteous staff members. I was allowed to upgrade my room with no additional cost.Genuine Expedia guest review
"close to family in Redford, MI"
It was okay and definitely convenient to our family .Genuine Hotels.com guest review
"Good rate, but not a good place to stay."
Room that had not been cleaned prior to check-in. Second room had bed bugs, blood stains on the mattress pad from prior victims. Overall the cleanliness of the hotel and the rooms is lacking. The rooms do have decent amenities.Genuine Expedia guest review
"A Good Stay in Sept 2013!"
Was pleasantly surprised with accommodation in that everything exceeded my expectations.Genuine Expedia guest review
"The hotel management was VERY accommodating!!"
Upon check in the Hotel Management stepped right up to set us up in our room, gave a few options as to what room I would prefer, what floor, showed me the rooms and was VERY VERY friendly, helpful and accommodating. We had a few rooms reserved for our tournament and each and every family indicated they would drive 10 to 20 miles each time we have a […] tournament to stay at this hotel. I can not say enough about how great our stay was and how helpful the staff were. Read moreGenuine Expedia guest review
"Fine but staff lacking"
Not one staff member greeted me leaving or entering hotel, which I did at least a dozen times. nice room.Genuine Expedia guest review
Bathroom had no hot water and also dirty towels left hanging on the door from previous people. This place use to be a lot better but has really gone down hill lately. Gotta think twice before booking next time.Genuine Hotels.com guest review
The room was refreshed and nice. The guests across the hall burnt something (food) around midnight and the whole floor stunk! No attempt was made to alleviate the smell or apologize to guests for the disturbance. The front desk appeared to be more interested in smoking and hanging out than taking care of their customers. I wouldn't be inclined to return […] based on customer service and overall smell of the hotel-musty! Read moreGenuine Hotels.com guest review
"Helpful staff & great room for a great price."
Check in and out was simple and easy! Breakfast was great - lots of choices. Great room for a great price! Staff very helpful - even arranged taxi for our group. Would stay here again if in the area.Genuine Hotels.com guest review
"An excellent location."
The hotel was very nice. The staff was also very nice.Genuine Expedia guest review
"Livonia, MI on business."
We always stay at a comfort Inn because we know what to expect. The beds are comfortable, the rooms are clean, the staff is friendly and breakfast is included. And the breakfast is always good, plentiful and fresh including plenty of fresh coffee. We have stayed in a number of Comfort Inns and our experience is always the same excellent.Genuine Expedia guest review
Great Breakfast. Clean room. A/C was cranked up when I arrived. Brrrrrrr! Will stay again.Genuine Hotels.com guest review
"Loud traffic noise on south side of building"
The room was fine and clean enough. Even though the hotel is set back off the highway, it was a bit loud on the south side of the building, especially when the trucks come off and on the ramps. The front desk guy was not helpful at all. He wouldn't switch me to the other side...said the hotel was full. I could tell it wasn't even half full, and that […] was confirmed when I asked the front desk person the next morning. Not sure I would stay there again. Read moreGenuine Expedia guest review
Helpful staf. Clean & great rooms for the price.Genuine Hotels.com guest review
need to fix sink faucet told desk about it they already new but was not fixed the next night. 2 night stayGenuine Hotels.com guest review
"centrally located to where we needed to be daily."
Experience was nice. I do wish that handicap room toilets could be taller, and with walk-in showers. My husband found it difficult at times because of hip replacements and back problem. A little more attention to replacing towels, tub mats, and coffee supplies, as we were there for 5 days and noticed small things. There is a need for extermination in […] building asI saw a roach crawling around floor in breakfast room, which I reported to employee working in that area. Read moreGenuine Expedia guest review
Staff member was friendly at check in. Room did not have bathroom amenities ( shampoo, conditioner, etc. ) but we got doubles when asked. Beds and pillows were fresh and clean and comfortable. Breakfast was very good and well stocked but wait staff seemed annoyed and unfriendly. Overall, would stay again. No deal breakers.Genuine Expedia guest review
"Calm and collective"
I havent been to a hotel in so long with hospatality the way the comfort inn has also the 42" flat screen came in handy since it was big i didnt have to spend my money at the movies.Genuine Expedia guest review
"Would stay Again!"
This place was recommended by a friend and it was all he said it would be. Thanks a lot for a great stay!Genuine Expedia guest review
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