"The Concierge floors should be rated 5 star."
The 25th floor room for drinks, snacks and breakfast is first class. The only downside of the Atlantis gaming floor is the terrible air quality due to cigarette smoke. This discouraged us from gambling.Genuine Hotels.com guest review
great!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
The staff were all very helpful and friendly which is important for me, staying with three children. Will definitely go backGenuine Hotels.com guest review
We rode our motorcycles up from Ca. We decided not to leave the hotel. I spent one day enjoying the gym and spa, I got a30min. Facial, which was excellent. I would recommend this place for sure!Genuine Hotels.com guest review
The hotel was good. Smokey in the casino. Never got my $10 casino voucher.Genuine Hotels.com guest review
Rooms are very nice with extra nice bedding. Restaurants have amazing food. Hard to get a cocktail. They just kept giving us the wrong drinks. Being from CA it was very difficult to tolerate the smoking inside the hotel and casino.Genuine Hotels.com guest review
GOOD...$1 RESORT FEE FOR NOTHING WAS EXCESSIVEGenuine Hotels.com guest review
Great stay truly enjoyed it and would stay again and recommend the hotel to allGenuine Hotels.com guest review
"Very Nice Stay"
I enjoyed the room - it was very comfortable. I loved the indoor pool - it had a very relaxing quality - even with kids running around - probably should have a lifeguard or someone watching the kids by the pools. Loved the fitness center - wish I had time to enjoy the spa treatments. Good deli. Weird set up inside the casino - hard to find things (better […] signage perhaps). Seems typical for casino/hotels to have you wander around the casino floors. It's worth staying there again. Read moreGenuine Hotels.com guest review
"Best in Reno"
You can't go wrong staying at the Atlantis. Try the concierge level.Genuine Hotels.com guest review
Bistro restaurant was excellent, staff was nice and room was as advertised.Genuine Expedia guest review
We had a great time!Genuine Hotels.com guest review
"Treated like Royalty"
The staff at the Atlantis was superb. We were impressed. From the Valet, the Bellhop, the Check in receptionist, and all of the casino and restaurant staff, they were friendly andmade us feel like we were important. Thanks to all of them.Genuine Expedia guest review
"Enjoyed it all."
The staff was very nice and helpful. Rooms were great except no refrigerator or micro wave. The Purple Parrot Cafe had excellent food with large portions and were able to split meals.Genuine Expedia guest review
Had an excellent stay, even though we lost a lot gambling. Would come back if we had some comp stay coupons. We like gambling .Genuine Hotels.com guest review
"Close to family"
Great hotel, location, mattress. After confirming special rate, actual rate was $9 more. Still very reasonable price.Genuine Hotels.com guest review
Concierge floors very very nice. All staff very very helpful. Highly recommend.Genuine Hotels.com guest review
We always stay at the Atlantis, wouldn't stay anywhere else.Genuine Expedia guest review
"Close to family and friends"
Value of room was good except the smoke from the casino and overall facility. What services we used were excellent ( checkin, parking ). We didn't go into casino due to smokers. Went out to dinner because of the smokers. Will not visit this facility because of the smokers!!! Although the rooms were very niceGenuine Hotels.com guest review
Very good hotel and location even with the extra $15per day resort fee.Genuine Expedia guest review
All hotel staff great. Getting to rooms involves proximity to smoke which was not good for me. I love going to Atlantis. The beds are beyond compare.Genuine Expedia guest review
"Great place to go"
This was a quick family get away and we enjoyed ourselves immensely. The staff was great and so accomadating and helpful. The Atlantis Steakhouse was fantastic.Genuine Expedia guest review
All the facilities are too old and need to replace it. I am expecting four star hotel but overall looks like three star hotel to me. Staffs are rude sometimes. It feels like that they just hire local folks without training.Genuine Expedia guest review
"Very nice hotel can't wait to go back"
Everything was great, except for trying to find dessert after 9:00pm is almost impossible. For a place that runs 24hrs you would think more options would be available. Other than that the place was wonderful. It was clean and beautiful. Our room was amazing! We can't wait to go back.Genuine Expedia guest review
"Everything in one place"
My wife and I are not overly fond of Casino hotels, but we needed to stay a night in Reno, and the Atlantis offered a great price. The best thing about the Atlantis is a wide variety of restaurants and shops: you don't need to venture outside to find whatever you're looking for. The staff was really great, and the maddening "resort fee" that larger […] hotels are charging these days wasn't too bad. The only negative is the expected one: smelling like smoke after you walk through the casino floor. But we played a little video poker and had a good time. Our breakfast at the Purple Parrot was very nice. Read moreGenuine Hotels.com guest review
Great service, friendly faces, and nice rooms. Would definitely stay again.Genuine Hotels.com guest review
"Fantastic variety for dining!"
Room was updated and comfortable. Hotel is attached to the Convention Car which is very convenient, but about a 10 minute drive from downtown. Love the Sushi Bar above Virginia Street. Lots of different restaurants to choose from; however, they only have one stage for entertainment and did not have anyone performing Monday or Tuesday. Downtown offers […] more lounge acts. Read moreGenuine Hotels.com guest review
The room wasn't very clean. Hair in the tub and in my bed.Genuine Expedia guest review
"Not sure if it was worth the price"
Our room was ready early and was very clean. The lady who cleaned our room did an excellent job. Their were plenty of towels in our room and at the pool. They were washing the windows of the elevator shaft, so some of the elevators were out of service. Didn't really take advantage of the Concierge services but the hours available for the lounge were […] inconvient for us. The buffet was good and had a good variety of foods offered. No trouble at all with parking. Since the room was nice but nothing special I don't think we would pay for this type of room again. Read moreGenuine Expedia guest review
"Really nice hotel"
We stopped for one night on our road trip, and it was a really comfortable hotel.Genuine Hotels.com guest review
We have never stayed at the Atlantis because of reports that the non-smoking rooms smelled like smoke. I was very pleased that the smoke issue was resolved. The rooms were very clean, absolutely no smoke smell, the beds were wonderful, there were enough blankets that you could snuggle down in bed and not be cold,and there were 6 pillows per bed which […] was wonderful. The pool was wonderful too! Read moreGenuine Expedia guest review
"A FABULOUS FIND FOR ALL OF OUR FAMILY MEMBERS"
MOST FRIENDLY AND HELPFUL STAFF, GOOD FOOD, GREATEST SPA GOOD CASINO AND SO LOVELY EVERYWHERE YOU WALK. JUST LOVE IT!!!! EVEN CALLED FRIENDS TO COME DOWN AND THEY LOVED IT AND EVEN STAYED OVERNIGHT IN THEIR OWN ROOMS THAT THE HOTEL HAD OPENED.Genuine Expedia guest review
Ugh!Genuine Hotels.com guest review
The Atlantis was great. The rooms had the most updated and comfortable beds. Our room was very spacious. It was located minutes from downtown and an easy location to drive to Lake Tahoe and Virgina City. Resturants were close by and we really enjoyed the hotel and the wonderful friendly staff.Genuine Hotels.com guest review
The staff showed little follow through and showed no concern when reminded. Sadly, the housekeeping staff were the most sincere and helpful. The front desk clerk said she would call me when my room was ready, unavailable due to an early arrival. I returned at 3:30 pm to ask for my room. The same clerk offered no apology. I asked several serving women […] in the casino for a bottle of water. Several told me they didn't have any and simply walked away. I approached a serving station, who checked at the station, told me they didn't have any and turned to resume their conversation. Floor managers, I presume from their sport coats, arrogantly walked right at me expecting me to move if I was in their way. The bed was not very comfortable. The casino slots had almost no payback. Read moreGenuine Expedia guest review
"Nice place to stay for attending Barrett Jackson"
The Atlantis was a great place to stay, despite the exorbitant prices. It was very convenient being next to the convention center as we went stayed there to attend the Barrett Jackson car auction. Lots of great places to eat. We were to receive slot play $ upon check-in with our reservation and didn't. We had to ask about it and share our Expedia reservation […] confirmation and only then did they honor it. Read moreGenuine Expedia guest review
The stay was awesome. The only complaint was the smoke, but they were better than other casinos. Plus, we're very sensitive to smoke so we know we can't get away from some, especially in Reno and in a casino.Genuine Hotels.com guest review
We had a great room...and love the food. We were there for Hot August Nights...there was a lot to do.Genuine Hotels.com guest review
Great hotel and I will be back.Genuine Hotels.com guest review
"Anniversary and Birthday trip!"
From the time we got on the shuttle to the Atlantis, it was all so relaxing and inviting. The Driver was great! He was friendly and offered things we might want to do and see while in the Reno area. The hotel exceeded our expectations!!!! It was perfect!!!!! Personally, the hotel is always the most important part of my trip because I expect to spend […] a lot of time in the room and I want it to be totally enjoyable.....And IT WAS!!! I would definitely stay at the Atlantis again. Read moreGenuine Expedia guest review
"Unsatisfied with 2Queens size beds"
When made reservation with Expedia, I requested with one king size bed and at check in when we arrived ended up with 2Queen size bed, hotel wud not upgrade or accomodate, no fridge in room, motel 6 have a fridge in their rooms you would expect a fridge on a 500 2 day stay hotelGenuine Expedia guest review
"We will be back!"
Everything about this hotel was great from check in to check out! Very hospitable staff, clean rooms and great atmosphere! Dined at the Atlantis Steakhouse and the food was great as well as our waiter, Keith! I would highly recommend this hotel to anyone staying in the Reno area. A bit off the strip, which I didn't mind, but just a short cab ride a […] way. Read moreGenuine Hotels.com guest review
"Will certainly return."
This hotel is a very pleasant stay. I would recommend upgrading to the concierge tower for a better view, free food, and better amenities. Great location outside the heart of downtown. Hotel staff was simply wonderful and attended to our every need.Genuine Expedia guest review
The Atlantis is a nice hotel. The rooms were clean and the service was great.Genuine Hotels.com guest review
More than I expected :)Genuine Hotels.com guest review
"Great bed, terrific views"
Clean, easy check in and out, nice shuttle service. Very comfortable bed and the views were stunningGenuine Expedia guest review
"stay in Reno"
it was great checking in, with free valet, etc..and staff were very fast, efficient and polite..the smoke from casinos got to us quite quickly, and only down side was all the gambling we did, we never won a penny...so, seems the casinos need to loosen their purses a bit, as we won't be coming back for that reason..the food at Napa Bistro was superb […] though, and the wait staff were amazing!!!!! Read moreGenuine Hotels.com guest review
"OK for gamblers....pool is small....good food."
it was ok, being used to staying at Las Vegas hotels I don't believe there's anything in Reno that holds a candle. Almost all of Reno appears to be ready to go to sleep again, that being said the Atlantis was a very comfortable stay with easy access in and out of reno.Genuine Expedia guest review
Rooms great, good food, nice variety of games. Great music.Genuine Expedia guest review
"Hotel Nice - Casino Outdated"
Other than the mattress being hard the room was great. As for the casino and food. The casino is dark, dated and depressing. The slot machines are old. Food - OrdinaryGenuine Hotels.com guest review
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