"We will be back!"
Everything about this hotel was great from check in to check out! Very hospitable staff, clean rooms and great atmosphere! Dined at the Atlantis Steakhouse and the food was great as well as our waiter, Keith! I would highly recommend this hotel to anyone staying in the Reno area. A bit off the strip, which I didn't mind, but just a short cab ride a […] way. Read moreGenuine Hotels.com guest review
The Atlantis is a nice hotel. The rooms were clean and the service was great.Genuine Hotels.com guest review
More than I expected :)Genuine Hotels.com guest review
"stay in Reno"
it was great checking in, with free valet, etc..and staff were very fast, efficient and polite..the smoke from casinos got to us quite quickly, and only down side was all the gambling we did, we never won a penny...so, seems the casinos need to loosen their purses a bit, as we won't be coming back for that reason..the food at Napa Bistro was superb […] though, and the wait staff were amazing!!!!! Read moreGenuine Hotels.com guest review
"Hotel Nice - Casino Outdated"
Other than the mattress being hard the room was great. As for the casino and food. The casino is dark, dated and depressing. The slot machines are old. Food - OrdinaryGenuine Hotels.com guest review
"Close to airport"
Service in the bars and Restaurants was outstanding- Purple Parrot was amoung the best hotel/casino coffee shops.Genuine Hotels.com guest review
The TV was broken by the time I got to my room from a long day of travel, was looking forward to unwinding, that was not going to happen.Genuine Hotels.com guest review
Very pleased with our room. Were given a free upcgrade to a bar room (which we don't need) but much bigger. Room was very clean and nice amenities. Has fantastic restaurant over looking Virginia Street and close to shopping.Genuine Hotels.com guest review
This three night interlude was a bit of a departure from our month long tour of the west coast that involved staying in chalets in the woods, luxury homes on lakes and cozy upscale B&Bs near wineries. People watching at a gambling establishment is always entertaining. Reno itself has a small town feel and is not very interesting. Casinos tend to be […] loud and smoky, and Atlantis was typical. It is probably one of the nicest casinos in Reno. The room in the concierge tower was very comfortable and the service was exceptional. Get the chicken noodle soup at the Manhattan deli, and if you have children, take them to the pool. Read moreGenuine Hotels.com guest review
"Great place to stay!"
As always, I love this casino! It is always a fun experience: great food, great entertainment and fun gambling! Clean and cheerful. My favorite place to stay in Reno!!Genuine Hotels.com guest review
Surprised by a terrific view of night time Reno! Just sat for a minute and took it in! Lovely, fresh room, wonderful thick towels! Pleasant, friendly, helpful staff. Thank you for a very nice stay!Genuine Expedia guest review
ThanksGenuine Hotels.com guest review
"Nice hotel close to down town Reno and the college"
Nice clean rooms with quality bedding and beds. The hotels routes you through the casino to get to the hotel elevators for room access. You end up smelling like a cigarette and it feels like you smoked a few. Arcade on the 2nd floor is great for all ages. Food is nothing special.Genuine Expedia guest review
all greatGenuine Hotels.com guest review
"Atlantis: Always Clean, Safe, and Friendly"
Checked into Atlantis July 7 . Not a full house, but but busy. Great buffet (Toucan Charlie's). Lots of free drinks. Easy to get a comp card. Helpful, friendly staff. Awesome clean room with a mountain view. Love Atlantis!Genuine Expedia guest review
Loved it.Genuine Hotels.com guest review
Beautiful room, friendly staff .Genuine Hotels.com guest review
"Excellent staff, reasonable charges"
Extremely friendly staff. Atlantis does not nickel and dime you to death. Next time I am in Reno, this is where I will stayGenuine Hotels.com guest review
"Great place to stay."
Great experience. Rooms are really good. Request higher floors.Genuine Expedia guest review
We stay in Reno, NV about 6-8 times a year. We have not stayed at the Atlantis for a number of years. I will definitely go back the next time we are in Reno. Great service people with positive personalities and really good food. Front desk was very helpful in moving my room reservation to a quite part of the hotel. The buffet was busy the night I was […] there and I went to the deli which was really good. Same with the coffee shop in the morning. I was very impressed. A little thing that caught my attention, they had small trash cans strapped to light poles in the parking lot. Read moreGenuine Expedia guest review
"My birthday trip"
Enjoyed my stay there, room was nice, but pool area was crowded due to the heat wave.Genuine Expedia guest review
"Room was very nice, food HORRIBLE!"
Room and hotel were nice, just plan on earring outside of hotel! We ate at the Purple Parrot where our party of 6 every dish was unetible. We felt horrible for our waiter as he rd us we were not the only people that day he had to have the manager comp the meal. Ended up giving him a $20 tip and going to get fast food which was edible.Genuine Expedia guest review
"Nice Hotel, great location as Close to Airport"
The Hotel was very clean and the staff was very helpful. It did take a while for the room to cool down so be sure to drop the thermostat well before you plan on turning in for the evening.Genuine Expedia guest review
"Atlantis Casino Hotel"
Great Stay!Genuine Hotels.com guest review
"Nice Hotel. Great Staff"
We stayed 5 days and enjoyed our stay completely. The staff was wonderful. Breakfast was super, not just some shmuck old bagels and stale coffee. Evening reception was nice and a welcome opportunity to relax and enjoy a beverage. Our air conditioning went out. Within minutes of notification a serviceman was working on the unit. It could not be repaired, […] so within 1/2 hour an new unit was installed and working. Fantastic. We can't say enough good things about our stay. Loved the staff. THANX so very much..... Read moreGenuine Expedia guest review
"Needs some updating, especially in the bathroom!"
Smoke smell to get to the front desk and elevators was awfull! Had to make trips to the outside every chance we had to continue anywhere inside the building. Bath tub needs replacing! Otherwise the room was clean. Some extra charges were charged to us, but I had to ask about every charge made to the room and we made zero extra charges!Genuine Hotels.com guest review
"Excellent location for Reno and surrounding areas."
The room was up to date, very comfortable and a great view. Excellent service we enjoyed our stay. Did not use the pool and spa much we were on the go from morning to dark. Rates were very good for a Hotel this nice.Genuine Hotels.com guest review
Very good rest, good service.Worth a drive,Genuine Hotels.com guest review
"First Class Food"
All the restaurants served really excellent food.Genuine Hotels.com guest review
My friends and I decided to come to Reno for some table and slots fun. Atlantis was the hotel we chose and there were no regrets! We checked in late but the front desk staff were still friendly and helpful regardless. The room was pretty updated except for the bathroom... They could've changed the interior design to a more modern look to match the […] room. But the room was clean and we had a nice view of Reno from the 12th floor. We were able to sleep without any noise disrupting us. Valet service was quick and efficient however, Atlantis should have a parking garage. My car was boiling hot by the time valet retrieved it. We booked through hotels.com and got $10 free slot play which was pretty cool. Overall it was a positive experience. Nice big comfortable beds, roomy bathroom, and friendly staff. We'll definitely come back again. Read moreGenuine Hotels.com guest review
"One Night Stay 7/1/2014"
Valet and check in staff were Great !! We got to our room in minutes of arriving at the Hotel. The room I choose had Two Queen size beds/non smoking on the 10th floor. It was clean and quiet and had everything and more my wife and I needed. Ice machine and vending machine close by on the floor. The bathroom was large with a coffee machine and scale […] wnd telephone. Large screen HD TV. Close to Reno Airport with a shuttle leaving to the Airport every half hour starting 4:30 am. It was a great stay and I will stay again when in the Reno area. Read moreGenuine Hotels.com guest review
The room was great and concierge tower was amazing. We went primarily to go to the Spa (because it is a top spa) and were not disappointed. My only complaint is the smoking because it is a casino. We expected it, but we chose not to do some things at the casino because of this. We treated this trip as a resort trip and never left the property for three […] days and two nights. The Italian restaurant has generous portions and the burger at the sports bar was very good. The spa does take spafinder or spawish gift cards that you can buy at Costco for a discount. Read moreGenuine Hotels.com guest review
Excellent Service, Excellent Food! It is a bit far from the main action.Genuine Hotels.com guest review
"Worst hotel in Reno"
For such a big resort the hotel is maintained poorly. Staying in the exclusive Concierge Tower. Only one elevator working 20 minutes to leave hotel in the morning, My 3 day stay with only one elevator working, wallpaper peeling, mold in bathroom, and an A/C that barely got the room to 72 degrees, stuff missing from mini-bar, they told me they would […] remove the charges, when I checked out the charges were still there, I had to threaten to dispute the entire amount before it was removed. All the restaurants were horrible except the steakhouse, The valet was the best, everything else was a waste....go to the Peppermill, don't waste your time here. Read moreGenuine Hotels.com guest review
"nice, clean and quite hotel"
The front desk girl is not very nice. and helpful during check -in. she made me feel uncomfortable when she told me i don't have reservation and she cant find my last name in the computer.latter on she find it and it just a typo error.Its the first time it happen to me and i don't feel good about it.Genuine Expedia guest review
Excellent Room, a bit more casino smell than we like. What really irritates me is the add on fees. I find it demeaning. It is irritating enough not to stay here again. Just be upfront with the costs!!Genuine Hotels.com guest review
"Not quite as good as the pictures"
Everything appeared much better than it actually was. It was still a nice place to be, but not great.Genuine Hotels.com guest review
Free parking lot is far from gate. Breakfast buffet does not include noodles. Otherwise excellent.Genuine Expedia guest review
"Looking for a good time?"
It's a good place to relax and have a good time. We had a great time, the people were great and the room was good. The only problem I had was with the A/C but it could have worse.Genuine Expedia guest review
"Need to pay attention to details."
The bathroom rug must be replaced with a washable, white, terry cloth bath mat. The brown bathroom rug was dirty the entire time of our stay. The bathroom counter tops looked dirty as well. Nobody should have to wait half their day to get 2 reserved rental cars. I loved the live music and you have great waitresses in your restaurants. I will stay again […] if you replace the bathroom mats and make sure they are washed daily and speed up the rental car service. Read moreGenuine Hotels.com guest review
We reserved a king bed but were given 2 queens. We tried the next day to change but were told there were none available. Finally after third night we were able to transfer our room, thank you Jacqueline!Genuine Expedia guest review
Good stay, nice property. Buffett was a little disappointing, could use better ventilation for the smoke. I would stay their again.Genuine Hotels.com guest review
"Close to The University of Nevada -"
Quiet clean rooms and hotel. This hotel will be our hotel when we visit our son at The University of Nevada for the next 4 years. Thanks for the comfortable stay.Genuine Hotels.com guest review
"very uncomfortable beds."
Buffet food cold, some greasy and some simply bed taste. Not worth the price.Genuine Expedia guest review
The kids and I had a great time, pool area and arcade are clean and fun. I would definitely book again. Lost and found were very helpful with a lost cell phone and gaming system. Will stay there again!Genuine Expedia guest review
Too many add on costs such as a gaming fee and a service fee? Do you mean that you have to pay for the right to gamble and pay to have a waitress serve you in their restaurants? What about the tip? (By the way, the service was rotten!)Genuine Hotels.com guest review
"Not worth the cost"
First time in a hotel that had no fridge in the room. Also when I tried to use a luggage cart I was told they were only for VIP guests. There was also a $110 resort fee that I didn't learn about until check in.Genuine Hotels.com guest review
"Great place to stay."
Very nice hotel, I would say one of the best places to stay. The comfort of your room is simply the best. The bed wast just perfect! The comfort of extra pillows (specialty pillows) is a must a goodnights sleep in a number one in my agenda. I have back problems I would recommend to anyone. Great place to stay.Genuine Expedia guest review
My stay was great, everything was wonderful. Always had ice, clean towels, very clean room. When in the area again will stay there.Genuine Expedia guest review
"Nice hotel with great amenities"
Wait staff in restaurant were not the most attentive. Had to always ask someone to refill our beverages and could never find our personal waiter. Also had a fee charged on my credit card of $350.00 when I was told it would only be $15.00 per day, for resort fee, I only stayed 4 days. Had to go to main desk and confer with check-in personnel and she […] said it was only a hold amount. Would have been nice if that was stated upfront instead of saying I was going to be charged $15.00 per day. Read moreGenuine Expedia guest review
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