The stay was very nice, checkin was easy, the rooms were very nice and comfortable, the casino was clean and services were promt. We dinned at the purple pariot, the service was good, the food was average. Would look at dining at one of the other restaurants in the hotel next time we visit. Overall we had a good Christmas visitGenuine Hotels.com guest review
"Gross dirty rooms"
This is not at all what was advertised. We did not get a room that had a tv in the bathroom. Hotels.com listing says that the room we purchased would have a tv in the bathroom. Spoke with front desk manager and she said that is only a select amount of rooms and not the luxury room that we had purchased. The linens were stained. Paint pealing on countertops. […] Not at all a 4 diamond room. Moved rooms once and then that room had stained sheets, dirty mirrors with someone's dna on them and the lights on the bed haven't been cleaned since they were installed. The maid service came in and remade the beds with fresh non stained linens but not something that should be required to be able to sleep in the beds. Will not stay again ever! Read moreGenuine Hotels.com guest review
"two day family escape"
Nice place to stay, close to mount Rose, a lot of things to do for a family with kids, Good food, close to shopping One of the best deals we have had in Tahoe areaGenuine Hotels.com guest review
"Will Stay Again"
Everything would have been really great. My room (#645) has a bright spotlight bursting through the window at night. Closing the blinds/curtains completely would have not allowed me to see the sun in the morning. Not a huge deal. Otherwise, I'll definitely stay here again.Genuine Hotels.com guest review
"Best night in Reno"
The service provided from the Valer, hotel front desk, baggage claim, to the restaurant staff were amazing! Service, friendliness were outstanding. This is definitely a place my husband & I will return to & will recommend to family & friends!Genuine Hotels.com guest review
A great place to stay for all family members, old and young!Genuine Hotels.com guest review
"Atlantis is FanTASTIC!!!"
This place and the employees are great and could honestly teach a few resorts in Vegas how things should be done. The rooms are top notch, and offer the best amenities and the best quality.Genuine Hotels.com guest review
"Nice Holiday Gataway"
staff was friendly and active. bellman was helpful. valet parking was a plus. Casino- nice and clean Buffet was great. Overall service was great.Genuine Hotels.com guest review
I felt that the room could have been more cleaner and more upto date..carpets were dirty snd nastyGenuine Hotels.com guest review
"not so luxury"
i asked for a nice view and got the view to a wall. I payed less last time I stayed here and got a better room not to mention bigger. luxury room had nothing luxurious about it.Genuine Hotels.com guest review
Incredible and amazing!!Genuine Hotels.com guest review
Hotel and personnel was great overall. Only inconvenience was leaving some personal items on my stay at hotel drawers. Left on the 3rd its the 5th being calling receptionist of lost and found at front desk and there has being no response. I hope they can get back to me.Genuine Hotels.com guest review
Nice and peaceful stayGenuine Hotels.com guest review
"Great, clean, quiet hotel--will stay here again!!"
This is one of the BEST hotels we've ever stayed in! Facility was clean and well-maintained. Rooms had modern decor and were clean. Fitness facility was top notch. Large tv's, comfotable beds, quiet rooms, pool and hot tub were wonderful. Such a great hotel--we will DEFINITELY stay here again!Genuine Hotels.com guest review
Staff and hotel room were very pleasant. Hotel/Casino lobby is a bit smoky, but the room was smoke free and perfect!Genuine Hotels.com guest review
Wonderful, great timeGenuine Hotels.com guest review
Everything was excellent. The room was very clean, quiet, and comfortable. Highly recommend this hotel.Genuine Hotels.com guest review
"Nice hotel & excellent staff."
Nice hotel & a special thank you for the excellent service from the front desk supervisor Terri & staff.Genuine Hotels.com guest review
"Ok, not great"
nice room but ended up with a view of an HVAC unit. Casino is remodeled but still smoky walking from rooms to parking lot.Genuine Hotels.com guest review
i did like the room and the hotelGenuine Hotels.com guest review
"Very fun hotel!"
Came to Reno for the first time to attend the Wizard World Comic Con.Genuine Expedia guest review
"The trip the hero lost."
Staff was super friendly and nice. Really helpful. The surrounding area is a toilet. Not! Near the strip at all. I came with a friend for a convention so it was perfect in that aspect. Right next to the convention center. This place is totally for the 60 and above crowd.Genuine Hotels.com guest review
"Nice hotel, close to the event."
It was nice, but the casino was a little confusing to navigate to the event centerGenuine Expedia guest review
Everyone treated me like a valued guest. This was particularly exceptional because the hotel played host to many celebrity guests for the same time period.Genuine Expedia guest review
"Great room and stay"
Wonderful staff. Friendly & helpful. Machines were kind as well :-) overall, a wonderful stay!Genuine Expedia guest review
"Poor food selection"
The food at the Buffet needs much improvement.Genuine Hotels.com guest review
Excellent hotel! I'm highly recommending to stay. Super clean, comfortable and nice staff.Genuine Expedia guest review
it was great. vary beautiful hotel lots to do, friendly staff.Genuine Expedia guest review
Excellent relaxing and pleasant like alwaysGenuine Hotels.com guest review
"Loved it....price,comfort, service!!"
I travel a lot for business and pleasure, and will for sure be back there again. Very good service, lots of differnt restaurants, very clean.... I can go on for days! Loved it!Genuine Expedia guest review
"Very nice hotel"
Loved this hotel. Loved the fact they have starbucks. Food was good in both places I ate. Wonderful service. Very friendly people. Lovely room. Very clean. Will stay here againGenuine Expedia guest review
"Excellent value! SPA is amazing!"
My wife and I needed a place to stay for the night, and we decided to give the Atlantis Casino a try. Pleasantly surprised to find the room, beds and facilities to be better than expected. Room Service availability is 24 hr on most items. Top notch service. The bed was amazing, as well as specialty pillows being available. We did a couples massage at […] the SPA, and by far the best hotel SPA I have been too. Comparing to the Palms in Vegas, and New York New York. Absolutely will stay here again! Read moreGenuine Expedia guest review
"Trip to Reno for doctors and Costco"
Great location for our needs. Close to major shopping. My husband is handicapped and, at Atlantis, the walking distances are less than in most Casino Hotels. The staff are the best, nothing is too much trouble. We are vegans and our needs have always been met happily by restaurant staff. We always request a handicapped accessible room and have not been […] disapointed. Read moreGenuine Expedia guest review
"Loved the spa and restaurants"
The Manhattan Deli was awesome. The service was excellent. The spa was great!!! Even my husband enjoyed it. The room was comfortable, but I wish I had paid attention and got a room in the concierge tower. All towers are NOT created equal.Genuine Expedia guest review
"One night. Was upgraded to two queens. Very clean."
Very nice and helpful staff at registration and casinoGenuine Expedia guest review
"Best casino in drano"
I always stay here...best location, food and casino in Reno.Genuine Expedia guest review
"Big casino with room problem."
This is a large, glitzy casino with fairly inexpensive hotel rooms, which is why I was there (I don't gamble). However, I was disappointed to be informed upon check-in that I would be assessed a $25 "resort fee," which I had no choice but to pay. I don't remember that being revealed when I made the reservation. The 2nd big problem was that although […] the room was spacious, fancy and clean, the curtains didn't come even close to completely covering the windows, so I was awakened by a large amount of light coming in multiple windows much earlier than I wanted to be awakened, resulting in a very tired day for me that day. Also, staff came around late (around 11:00 p.m.) and tried to stuff a paper in the side of my door informing me that phones would be unavailable at 4:00 a.m. This took a couple minutes, and I thought someone was trying to break in! Why couldn't they just tell me when I checked in? Read moreGenuine Expedia guest review
Nice hotel with great value. Great view from my room and Outback steakhouse just around the corner.Genuine Expedia guest review
"near the airport"
Only negative was that I felt a bit unsafe walking the neighborhood. The hotel itself was goodGenuine Hotels.com guest review
Solo getaway. Disappointed that people staying at hotel do not get a spa discount as at other hotels. Spa is indeed nice but massage just OK. I will give my local spa the business. The hotel was clean and the bed comfortable. As for gambling... I prefer other hotels poker room and tables.Genuine Hotels.com guest review
Nice stay - wanted a king bed but was told they were all sold out. I asked whey they don't put more in the rooms and they stated because a couple of times a year they have kid groups come through. Hotel.com should state this on there information about this hotel.Genuine Hotels.com guest review
Decided to run away from home, had a great time. Nice room, we were upgraded to concierge level upon check in! Won some money, and had some wonderful Fresh gelato to boot!Genuine Expedia guest review
"Great, comfortable hotel"
This hotel was very nice, well kept, clean and comfortable. We would certainly stay here again. The room had the largest hotel TV we've ever seen and had amazing black our drapes keeping the room very dark in the morning. Check in was fast and easy. Would certainly stay here againGenuine Hotels.com guest review
Nice clean room. Only problem was i booked a room with a king bed and got 2 double beds.Genuine Hotels.com guest review
"We had a good time at the Atlantis Reno"
Stayed 3 nights. We were joined by an adult son & daughter-in-law. None of us is into gambling. The only disappointment was that there was no entertainment anywhere in the Reno-Tahoe area during our stay. Atlantis restaurants were very good. The hotel is new and in far better condition than any of the hotels that we saw in downtown Reno. Staff is excellent. […] Fitness center was fine. Casino was, as usual, noisy. Read moreGenuine Hotels.com guest review
"Had a great time"
We had a really good time. Even on a Friday night we found that the casino wasn't as crowded as others in the area.Genuine Expedia guest review
Beautiful property, great staff, wonderful experience. The food was great, the casino has tons of new slots and great dealers it was a great place for the price!Genuine Expedia guest review
3 night stay Very niceGenuine Hotels.com guest review
"One of the best in the Reno area!"
The hotel and restaurants were excellent in comparison with all the ones we visited in downtown Reno. That Atlantis is new, staff is excellent. However, we picked the wrong time to go as there was no entertainment in the area except for gambling. It was by far better than the others we considered in the area.Genuine Hotels.com guest review
"great place, food,and great time"
quite clean great food great pool had a great time I will stay here againGenuine Hotels.com guest review
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