"One Night Stay 7/1/2014"
Valet and check in staff were Great !! We got to our room in minutes of arriving at the Hotel. The room I choose had Two Queen size beds/non smoking on the 10th floor. It was clean and quiet and had everything and more my wife and I needed. Ice machine and vending machine close by on the floor. The bathroom was large with a coffee machine and scale […] wnd telephone. Large screen HD TV. Close to Reno Airport with a shuttle leaving to the Airport every half hour starting 4:30 am. It was a great stay and I will stay again when in the Reno area. Read moreGenuine Hotels.com guest review
The room was great and concierge tower was amazing. We went primarily to go to the Spa (because it is a top spa) and were not disappointed. My only complaint is the smoking because it is a casino. We expected it, but we chose not to do some things at the casino because of this. We treated this trip as a resort trip and never left the property for three […] days and two nights. The Italian restaurant has generous portions and the burger at the sports bar was very good. The spa does take spafinder or spawish gift cards that you can buy at Costco for a discount. Read moreGenuine Hotels.com guest review
Excellent Service, Excellent Food! It is a bit far from the main action.Genuine Hotels.com guest review
"Worst hotel in Reno"
For such a big resort the hotel is maintained poorly. Staying in the exclusive Concierge Tower. Only one elevator working 20 minutes to leave hotel in the morning, My 3 day stay with only one elevator working, wallpaper peeling, mold in bathroom, and an A/C that barely got the room to 72 degrees, stuff missing from mini-bar, they told me they would […] remove the charges, when I checked out the charges were still there, I had to threaten to dispute the entire amount before it was removed. All the restaurants were horrible except the steakhouse, The valet was the best, everything else was a waste....go to the Peppermill, don't waste your time here. Read moreGenuine Hotels.com guest review
Excellent Room, a bit more casino smell than we like. What really irritates me is the add on fees. I find it demeaning. It is irritating enough not to stay here again. Just be upfront with the costs!!Genuine Hotels.com guest review
"Not quite as good as the pictures"
Everything appeared much better than it actually was. It was still a nice place to be, but not great.Genuine Hotels.com guest review
"Need to pay attention to details."
The bathroom rug must be replaced with a washable, white, terry cloth bath mat. The brown bathroom rug was dirty the entire time of our stay. The bathroom counter tops looked dirty as well. Nobody should have to wait half their day to get 2 reserved rental cars. I loved the live music and you have great waitresses in your restaurants. I will stay again […] if you replace the bathroom mats and make sure they are washed daily and speed up the rental car service. Read moreGenuine Hotels.com guest review
Good stay, nice property. Buffett was a little disappointing, could use better ventilation for the smoke. I would stay their again.Genuine Hotels.com guest review
"Close to The University of Nevada -"
Quiet clean rooms and hotel. This hotel will be our hotel when we visit our son at The University of Nevada for the next 4 years. Thanks for the comfortable stay.Genuine Hotels.com guest review
Too many add on costs such as a gaming fee and a service fee? Do you mean that you have to pay for the right to gamble and pay to have a waitress serve you in their restaurants? What about the tip? (By the way, the service was rotten!)Genuine Hotels.com guest review
"Not worth the cost"
First time in a hotel that had no fridge in the room. Also when I tried to use a luggage cart I was told they were only for VIP guests. There was also a $110 resort fee that I didn't learn about until check in.Genuine Hotels.com guest review
"Concierge tower exceeded my expectations"
We booked the luxury tower but upgraded to the concierge tower and I was very impressed. There is a concierge lounge on the 25th floor with a gret view, gourmet coffee machine, high-end appetizers, desserts and continental breakfast throughout the day. Great place to hang out and have a drink if you didn't want to sit in a smoky lounge. The hotel service […] was excellent - 6 choices of pillows you could order complimentary from the front desk - I can't remember all but the buckwheat pillow was most interesting. The rooms are upscale with modern decor, loved it and will be coming back! Oh, forgot to mention we received $20 in free slot play. Read moreGenuine Hotels.com guest review
We are from Alaska and it was my husbands first time in Reno. He absolutely loved it. We went downtown once in the four days we were there. The rest of the time was at the Atlantis. The comp was great. The staff friendly. I would stay there again if we go....Genuine Hotels.com guest review
"Non Smoking room was great."
I was really impressed at how there was not even a hint of a smoke smell in the room, even though you could smell it in the hallway.Genuine Hotels.com guest review
"Very good. Not great, but excellent value."
Comfortable rooms, large casino with very good breakfast buffet. Excellent for the price, but the hotel looks a bit dated.Genuine Hotels.com guest review
"It was nice and comfy"
Well we like to go for the gambeling and comfy rooms but you guys got rid of the slot machines we like to play. We dont like video games also it seems like the buffet isnt as good as it use to beGenuine Expedia guest review
Our bed was horrible. Hard and caved in the middle.Genuine Hotels.com guest review
Shouldnt ever smell cigarette smoke in a hotel room any more but we did, or would have been a 5Genuine Expedia guest review
"Great shuttle from airport free timely"
Did not like daily resort bitten fee billed to cc at end of stay should refund at least to meGenuine Expedia guest review
Gave us a handicap room last minute when checking in and room had a terrible view of roof on south side. But room was nice clean and decent for the money. Cadino was nice and i would wtay there again. Sushi bar was excellent.Genuine Hotels.com guest review
First time stay at Atlantis. I booked this hotel because they have an indoor pool, which is good for the kiddo.The Concierge tower room is nice and clean. In addition, we used the concierge lounge for complimentary breakfast and snacks. Foods are very fresh. People working at Atlantis are very friendly. I will definitely come back here if we are in […] town. Read moreGenuine Hotels.com guest review
"Nice place to stay. Excellent Buffet, Comfy beds"
Very clean room, quick check in/out. The casino is tight but they have a great assortment of games and slot machines. The staff was EXCELLENT! The buffet is top notch in food assortment, taste and service! We will return and stay here again. Just will go other places to try our "luck".Genuine Hotels.com guest review
Our stay at The Atlantis was a blast! We stayed in the Concierge Tower, and would recommend the rooms there to anyone. The room was large, very clean, had a great view of the city, and the bed was a dream...so comfortable! The only downside to the room was that it was so clean the granite floors in the entry and bathroom were very slippery, and both […] of us almost fell. Other than that, the staff were polite, attentive to our needs, and made us feel as if we were at home. The food selection was great, and everything we had was delicious. The all you can eat sushi was awesome! The location is south of downtown and you will have to drive a little further to get there, but for the quality of the stay, it is well worth the drive. If you are thinking of heading to Reno, do not hesitate to stay at the Atlantis, you will not be disappointed. Read moreGenuine Hotels.com guest review
Everyone one was extremely nice...from the airport shuttle to the restaurant host. Our stay was very relaxing. We were bowlers for the national tournament and could not of be treated any better...thksGenuine Hotels.com guest review
"Very Very Nice."
We only stayed 1 night should have done more went to tahoe paid double and not as niceGenuine Expedia guest review
STAY WAS FINE. THE STAFF WHO ASSISTED ME WAS WONDERFUL. THE BED NEEDED TO BE UPGRADED AND THE ROOM WASN'T AS CLEAN AS IT COULD HAVE BEEN, BUT OVERALL IT WAS ENJOYABLE...THANKSGenuine Expedia guest review
"Excellent. Highly recommend. Fun!"
We came in for just a night after a Lake Tahoe trip. I have two older teens...they had a blast. Great pool. Awesome arcade, great food everywhere. It was a perfect end to our perfect vacation. We felt pampered and we will be back!Genuine Expedia guest review
Expensive for what you get. It was an average nice room. Just wasn't that impressed. The pool area is really nice.Genuine Hotels.com guest review
"my favorite spa"
the spa is my favorite in the area, the napa bistro happy hour is also a highlight, and the service throughout the resort and casino make the entire stay a pleasure.Genuine Hotels.com guest review
"Clean, Comfortable, and Surprisingly Quiet"
Just a one-night stopover on the way north, but we made a great choice. The staff were friendly and helpful, even at 1:30am when we arrived. The room was clean, tidy, and amazingly quiet. Would definitely stay there again on the way back home.Genuine Hotels.com guest review
Have stayed there before. The. Rooms are always nice.Genuine Expedia guest review
Staff was very professionalGenuine Hotels.com guest review
"my 1st time to Reno"
The Atlantis was very nice. Friendly front desk, early check-in no problem. Clean room. The hotel and casino were small enough you did'nt get lost every time you turned around. Mostly good food at restaurants, except for the buffet. Very disappointed in most of the food there.Genuine Hotels.com guest review
Room was clean and spacious. The staff was very helpful and nice. The air in the room was not as cold as i would have liked,but overall our 2 day stay was very nice. They also had a car show going on down on the strip and that was an added bonus. This was our 2nd stay at the is hotel and we would defiantly stay here again.Genuine Expedia guest review
room was spacious and very quiet, everyone was courteous and assisted with a smileGenuine Expedia guest review
"Enjoyed my stayed"
Stayed in the concierge tower for a 2 day business trip. Room was great. Clean room and nice beds/beddings. Also enjoyed the breakfast included with the deal. Will stay here again for the rooms.Genuine Hotels.com guest review
"Nice hotel for gambling, close to airport"
The entire hotel and casino smells like cigarette smoke. It is a fairly nice hotel if you don't mind the smoke smell everywhere even in the non-smoking section. Most of the hotel staff was nice except for one female staff member, possibly a manager, who was extremely rude when asked about where to get coffee.Genuine Expedia guest review
"Comfortable and clean"
This was a very comfortable and nice place to stay in Reno. The restaurants in the casino are really good, and the surrounding area has lots of shopping as well. The room was clean, which is a big deal for me, and it was a very comfortable space. I'll stay again if I'm in the area!Genuine Hotels.com guest review
"It's a Hotel/Casino..."
Cigarettes everywhere, and overpriced food. The Hotel and it's people were excellent.Genuine Hotels.com guest review
If you happen to get a chance to stay at this resort for reasonable price, anywhere south of 150, jump on it. Full service. Beautiful rooms and first class service. Just Amazing. Can't gush enough about this place.. If you have an oversize vehicle, there are acres of parking in the west lot across from the casino.Genuine Hotels.com guest review
"Just A Bit Cramped"
While the room was lovely and clean, it was a bit cramped. The room was too small for all of the furniture in it. That being said, we did have a 2 queen bed room. The hotel is lovely, the staff helpful and the rooms well sound proofed - we seldom heard our neighbors and never heard the people above us! The noise from the traffic and the elevators was […] not heard either. All in all, it was a wonderful stay. Read moreGenuine Expedia guest review
Booked the same day thru Hotels.com, didn't get promo $10 food beverage voucher until the next day. Wanted a lower floor which was requested got it and was a smoking room so had to go back down stairs and look for another room. Go settled in on the corner in room 523 which was next to the AC unit or some type motor, so noise was heard all night. Other […] than that, stay was what was expected for that price. Read moreGenuine Hotels.com guest review
"Great Hotel close to convention center"
All was great, hotel was very nice and everything was close by and the walk way to convention center made it so easy to get to our events.Genuine Expedia guest review
"Only Reno hotel you should consider!"
Excellent accommodations; room was nicely appointed, very quiet and comfortable.Genuine Expedia guest review
Our room was in the taller tower which is above the smoking part of the casino. The smell was terrible. We were on the 20th floor. Also we had 2 queen beds. We told them that we asked for a king size bed, non-smoking. They said that all kings were gone and that 3rd party bookings are not reserved. We asked them to move us and we ended up in the lower […] tower with a handicap room with a king size bed. We were not happy. However, we stayed at the Atlantis Jan 29,2014 and had a great room in the lower tower with no hint of smoke. I don't think that I will have Expedia book another room for us. We are going up to Reno next month and have made reservations at a different hotel. Read moreGenuine Expedia guest review
"Always stay at Atlantis when visiting Reno"
Always a pleasure, the beds are the best part, heaven!Genuine Hotels.com guest review
Great accommodations at a low price.Genuine Hotels.com guest review
I thought the service was excellent. The hotel was nice and the rooms were clean. Very affordable as well. We ate at The Atlantis Steakhouse - the food was delicious and the service was awesome. I didn't like that there was only one outlet in the restroom and no exhaust fan...but that's about it. I would definitely stay there again!Genuine Hotels.com guest review
"Great hotel to relax for a vacation"
This hotel has everything. What more can I say? Had a great time. Professional staff everywhere to make your stay perfect.Genuine Hotels.com guest review
Buffet was great, very comfortable and updated room. Bathroom shower needed a little help but otherwise very nice stay. The gym and indoor pool were fantastic!Genuine Hotels.com guest review
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