Our bed was horrible. Hard and caved in the middle.Genuine Hotels.com guest review
Gave us a handicap room last minute when checking in and room had a terrible view of roof on south side. But room was nice clean and decent for the money. Cadino was nice and i would wtay there again. Sushi bar was excellent.Genuine Hotels.com guest review
First time stay at Atlantis. I booked this hotel because they have an indoor pool, which is good for the kiddo.The Concierge tower room is nice and clean. In addition, we used the concierge lounge for complimentary breakfast and snacks. Foods are very fresh. People working at Atlantis are very friendly. I will definitely come back here if we are in […] town. Read moreGenuine Hotels.com guest review
"Nice place to stay. Excellent Buffet, Comfy beds"
Very clean room, quick check in/out. The casino is tight but they have a great assortment of games and slot machines. The staff was EXCELLENT! The buffet is top notch in food assortment, taste and service! We will return and stay here again. Just will go other places to try our "luck".Genuine Hotels.com guest review
Our stay at The Atlantis was a blast! We stayed in the Concierge Tower, and would recommend the rooms there to anyone. The room was large, very clean, had a great view of the city, and the bed was a dream...so comfortable! The only downside to the room was that it was so clean the granite floors in the entry and bathroom were very slippery, and both […] of us almost fell. Other than that, the staff were polite, attentive to our needs, and made us feel as if we were at home. The food selection was great, and everything we had was delicious. The all you can eat sushi was awesome! The location is south of downtown and you will have to drive a little further to get there, but for the quality of the stay, it is well worth the drive. If you are thinking of heading to Reno, do not hesitate to stay at the Atlantis, you will not be disappointed. Read moreGenuine Hotels.com guest review
Everyone one was extremely nice...from the airport shuttle to the restaurant host. Our stay was very relaxing. We were bowlers for the national tournament and could not of be treated any better...thksGenuine Hotels.com guest review
Expensive for what you get. It was an average nice room. Just wasn't that impressed. The pool area is really nice.Genuine Hotels.com guest review
"my favorite spa"
the spa is my favorite in the area, the napa bistro happy hour is also a highlight, and the service throughout the resort and casino make the entire stay a pleasure.Genuine Hotels.com guest review
"Clean, Comfortable, and Surprisingly Quiet"
Just a one-night stopover on the way north, but we made a great choice. The staff were friendly and helpful, even at 1:30am when we arrived. The room was clean, tidy, and amazingly quiet. Would definitely stay there again on the way back home.Genuine Hotels.com guest review
Staff was very professionalGenuine Hotels.com guest review
"my 1st time to Reno"
The Atlantis was very nice. Friendly front desk, early check-in no problem. Clean room. The hotel and casino were small enough you did'nt get lost every time you turned around. Mostly good food at restaurants, except for the buffet. Very disappointed in most of the food there.Genuine Hotels.com guest review
"Enjoyed my stayed"
Stayed in the concierge tower for a 2 day business trip. Room was great. Clean room and nice beds/beddings. Also enjoyed the breakfast included with the deal. Will stay here again for the rooms.Genuine Hotels.com guest review
"Comfortable and clean"
This was a very comfortable and nice place to stay in Reno. The restaurants in the casino are really good, and the surrounding area has lots of shopping as well. The room was clean, which is a big deal for me, and it was a very comfortable space. I'll stay again if I'm in the area!Genuine Hotels.com guest review
"It's a Hotel/Casino..."
Cigarettes everywhere, and overpriced food. The Hotel and it's people were excellent.Genuine Hotels.com guest review
If you happen to get a chance to stay at this resort for reasonable price, anywhere south of 150, jump on it. Full service. Beautiful rooms and first class service. Just Amazing. Can't gush enough about this place.. If you have an oversize vehicle, there are acres of parking in the west lot across from the casino.Genuine Hotels.com guest review
Booked the same day thru Hotels.com, didn't get promo $10 food beverage voucher until the next day. Wanted a lower floor which was requested got it and was a smoking room so had to go back down stairs and look for another room. Go settled in on the corner in room 523 which was next to the AC unit or some type motor, so noise was heard all night. Other […] than that, stay was what was expected for that price. Read moreGenuine Hotels.com guest review
"Always stay at Atlantis when visiting Reno"
Always a pleasure, the beds are the best part, heaven!Genuine Hotels.com guest review
Great accommodations at a low price.Genuine Hotels.com guest review
I thought the service was excellent. The hotel was nice and the rooms were clean. Very affordable as well. We ate at The Atlantis Steakhouse - the food was delicious and the service was awesome. I didn't like that there was only one outlet in the restroom and no exhaust fan...but that's about it. I would definitely stay there again!Genuine Hotels.com guest review
"Great hotel to relax for a vacation"
This hotel has everything. What more can I say? Had a great time. Professional staff everywhere to make your stay perfect.Genuine Hotels.com guest review
Buffet was great, very comfortable and updated room. Bathroom shower needed a little help but otherwise very nice stay. The gym and indoor pool were fantastic!Genuine Hotels.com guest review
"Right at end of the strip"
Had one of the best times in many years. Was there to visit friends not seen in 40 + years. Most enjoyable. Hotel was everything expected.Genuine Hotels.com guest review
"Nice one night stay"
Fast check in Nice room. Didn't win anything but stay for one night was greatGenuine Expedia guest review
"Nice one night stay"
Fast check in Nice room. Didn't win anything but stay for one night was greatGenuine Expedia guest review
We have never stayed at a casino hotel before. It's large, however, the management at this hotel was excellent, and all the staff from valet to front desk and the restaurant all was tiptopGenuine Hotels.com guest review
Everything was great. The room was very nice and clean. All hotel employees very helpful with whatever we needed. Had a great time.Genuine Hotels.com guest review
Very clean, Excellent customer service and very friendlyGenuine Expedia guest review
"My 2014 Championship Bowling stay at the Atlantis"
the shuttle drivers were great and alway wanting to help you. When I wanted to go to another Hotel to visit friend from the bowling league I couldn't catch a direct ride there. Which means next time I'll probably stay at another hotel to be closer to them. The food was great as well, but...I wasted money due to I wasn't able to eat the whole meal. And […] then if I wanted to take a doggie bag back to my room, I have to pay 10.00 a day to use the refrigerator. I think there should be a smaller portion of the same meal. Then the last thing was, I didn't receive my letter to get 10.00 in gambling tokens. I went downstairs to make sure I was suppose to receive one. So the lady gave me 15.00 instead of 10.00 and that was nice, but by this time, I didn't have time to gamble. If I would of received the letter as I was checking in, I would of had plenty of time to use it and possibly spending some of my own money if I ran out. Other than this, my trip/stay was nice. Thank you, Joan Diana Read moreGenuine Expedia guest review
Toilet ran all night, most restraunts closed. The bed was good, and the maid service good.Genuine Hotels.com guest review
"centrally located, plus great oyster bar"
had a very relaxing and comfortable stay. great room and friendly staff.Genuine Expedia guest review
"Wasted upgrade cost"
I paid 50% more for a "luxury tower" room and received a very small just adequate room on the 5th floor looking straight onto ac vents, not in the tower (floors 16 and up). I can't imagine it was any different from a standard room, save the money!!Genuine Hotels.com guest review
"Great road trip stop off"
We were very comfortable. The food was excellent. Gambling was fun.Genuine Hotels.com guest review
Only thing that could be improved was the food at the Purple Parrot. Fried chicken was not very good.Genuine Hotels.com guest review
Although I was supposedly in a non-smoking room, the smell of cigarettes was overwhelming.Genuine Expedia guest review
"Cheering section for Bowler"
Not knowing what to expect were surprised at the friendliness of all the staff. Not only at the Front Desk but in the various places to eat. The Bell Men we had to help with our luggage were very polite and helpful. The room we had was clean and comfortable. Because we had requested 2 adjoining room but were given 2 separate ones next day we were moved […] to another floor and had adjoining rooms. We were 4 Seniors traveling together. Read moreGenuine Expedia guest review
Had a great spa visit very relaxing.Genuine Hotels.com guest review
Overall the stay was very nice. Room was clean and comfortable, only downside were a few minor maintenance issues,. IMHO the clock in the room should always display the correct time, our was an hour off which was confusing at first. The desk for laptop was convenient , except the bulb for the table light was out and the office type chair was broken […] and could not be raised, which for me made use of the desk uncomfortable, again just a minor housekeeping, maintenance issue. Read moreGenuine Hotels.com guest review
"Nicely decorated hotel with lots of amenities."
The hotel has the best buffet in Reno. It's fresh and worth the value. The rooms are spacious and comfortable. It's definitely worth it's value.Genuine Expedia guest review
It was one of the most amazing experiences that we have ever had! Your special service for those of us on the 25-27 floors was no less than amazing! thank you so much!Genuine Expedia guest review
"First visit with Atlantis, and it was wonderful!"
This was the fourth visit for me and my wife this month to Reno . Unfortunately the first three stays were not at Atlantis, wish they were! Everyone made us feel special, we didn't have anything to complain about. The room was beautiful, quiet, and we enjoyed just looking out our window at the mountains. Before leaving we made our next weeks reservation, […] we won't stay anywhere else again we found our home away from home at Atlantis. Did I mention the buffet was amazing ! Read moreGenuine Expedia guest review
"Good one night stay- breakfast not as advertised!"
We just stayed overnight after attending a wedding. On purpose I booked through expedia because it stated 2 free breakfast buffets were included, on the hotel website it was not. After waiting in line at the buffet I presented the buffet voucher and the cashier informed me that I needed to become a Club paradise member in order to use the voucher- WHAT?! […] Becoming a member is free, but does require you to go to another desk, wait in another line all to get a club card for a hotel you have no plans to visit again. I explained that we don't gamble and aren't interested but I lost the argument. No card meant no buffet even though I showed them that nowhere on the Expedia site was there any fine print about a club card being required. Frustrating but whatever the buffet was incredible! The bathroom could've been a little cleaner, could tell it was getting a little dated. But overall a good hotel. The indoor pool was a blast for the kids. Read moreGenuine Expedia guest review
Overall, my stay was ok. Check-in was easy, room was very nice, loved the fact that they have Comcast Sports Net on the TV! My only complaint is that virtually the entire hotel smells smoky. I was on a smoke-free floor, but the hallways still smelled smoky. I usually stay at the Siena where all the rooms are nonsmoking. Even though there is smoking […] in the casino there the rest of the hotel smells smoke-free, but this is not the case at the Atlantis. If I am traveling alone I will stay there if the sale is good; if my wife is with me it won't happen; she can't tolerate the smoke. Read moreGenuine Hotels.com guest review
Very nice, with great restaurants.Genuine Hotels.com guest review
Extraordinary room for the price. Clean, friendly staff, great view.Genuine Expedia guest review
Only wish they had fridge in room. Room was very nice.Genuine Expedia guest review
"Comfortable, good value"
We had a two-day midweek stay. The room was very spacious with more furniture than we would need for a month's stay. The staff was very accommodating and friendly. Our room came with breakfast which we found to be much better than expected. The hotel was conveniently located and we would definitely stay there againGenuine Expedia guest review
Good meal at the steakhouse. Wasn't impressed with the breakfast buffet. Loved the room!Genuine Expedia guest review
Great Hotel with several activity choices and good food. We enjoyed our stay and will return.Genuine Expedia guest review
Got married while stayin thete such a beautiful place took nice pics there food was greatGenuine Hotels.com guest review
"Brief stay on our way home"
Check in was easy, hotel room was clean and comfortable. Able to gamble a little and $10.00 play bonus was nice.Genuine Expedia guest review
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