We were having trouble with a reservation from another hotel which didn't carry a amenity we were specifically looking for but they carried it took the reservation from the hotel for a lower price, let us arrive after check in, allowed us late check out. Were really accommodating and worth every penny. We definitely recommendGenuine Hotels.com guest review
It was very nice I will stay again if in the areaGenuine Hotels.com guest review
This was our last stop on our way to San Diego from Carmel Highlands ending a 2 wk vacation. Upon entering, the outside of the hotel was nice, check-in was easy, but this was the best part of our experience by far! The room was nicely decorated but smelled musty. The bed was comfortable and the sofa bed was setup. All was OK until 4 a.m. that morning. […] We heard screaming in the room next to us and a girl who look like she was on drugs screaming and cursing in the hallway. As this continued for over 5 minutes, I called the front desk and a gentleman answered who sound “groggy” at best. He was mumbling and barely understandable. I explained to him what was going on and he quickly rushed to say that he would take care of it. It continued for about 20 more minutes. By this time all 3 of our kids were awake and concerned. Wife was upset after I told them to be quiet that she went down to the lobby and found the front desk guy lying on the couch, she apparently woke him up after getting off of the elevator. At around 7 we went down for breakfast and saw the clientele of the hotel, we were not surprised by the noise at this point. Horrible atmosphere! When I checked out, I was not even asked how my stay was and took the general managers card. I left several messages for Stephanie and she did not respond for several days due to being on “vacation” She sounds apathetic at best. We will not be staying here again and will advise other not to as well, unless the hotel makes it good. Read moreGenuine Hotels.com guest review
"Comfortable and clean"
The hotel location is a little difficult to get to but it is clean and comfortable. I would definitely have no problem staying there again.Genuine Hotels.com guest review
We stayed in this hotel for our disneyland trip. Some of the great things about our stay here Great and quiet location Room was clean and spacious. My kids loved bath tub :) Staff were friendly and pleasant 15 minute drive to Disneyland Free breakfast ** can be improved ** Breakfast variety can be improved. We pretty much ate almost same breakfast […] for three days Overall we really liked our stay and it was very relaxing and refreshing. Stayed September 2014, traveled with family Read moreGenuine Hotels.com guest review
"Great place to stay"
The rooms are big well decorated the only bad thing i can say is the pillows are not very comfortable. . Too squishy for me. . Otherwise plenty of places to eat nearby and i have stayed there several times as i find the hotel to be worth my moneyGenuine Hotels.com guest review
This hotel is in an ideal location - close to freeways and restaurants which made it a nice place to stay. The hotel itself is a bit outdated, but very comfortable.Genuine Hotels.com guest review
"High Quality Place"
Loved the hotel. Excellent quality. Great breakfast buffet. Could stay there for days but definitely need a car. Aside from fast food places the only restaurant in walking distance was the Mexican place which was pretty good.Genuine Hotels.com guest review
"A good place"
Two of us were there for two nights. The room was comfortable, quiet and clean. The only comment regarding cleanliness was that it might have been too strong of the scent of cleaning products. The breakfast was good, but standard fare and the eating area is a bit tight. You can go outside to sit or they have an anteroom with folding tables for the overflow. […] To be fair, it is a comfortable to stay and I found the staff to be friendly and helpful. Read moreGenuine Hotels.com guest review
"Great deal with breakfast included"
This was the second time we stayed at this hotel. The included breakfast buffet was very good with a nice assortment of hot/cold food to choose from. The bed was very comfortable, and the room was clean and loved being able to make our own coffee or tea in the room. There was a bit of noise from the room next door, but it did not last long, so really […] no problem. My only complaint is the lighting in the bathroom...not enough to adequately see to apply makeup. We will most certainly use this hotel again if we are in the area again. Read moreGenuine Hotels.com guest review
This is a great hotel at a great price. The rooms are nicely decorated and very comfortable. It's right off the freeway so getting to different locations is easy. Everything you need (shopping, grocey, restaurants) is close by.Genuine Hotels.com guest review
Great Hotel. Only small issue was the room did not cool down enough even on the high cooling setting. I would definitely stay again and highly recommend for others to stay.Genuine Hotels.com guest review
We were only there as overnighters, but everything was clean, friendly, and the breakfast was great--cheese in the eggs! We would come here again.Genuine Hotels.com guest review
"Very Good Hotel"
2nd time there, great rooms for the price!!! Hour to the beach and 30 minutes to Disneyland. It is not in the thick of things but yet close enough be where you want within an hour. Continental Breakfast is good too!!!Genuine Hotels.com guest review
Excellent lodging close to freeway, good breakfast, nice spa tub. Loved all the art.Genuine Hotels.com guest review
"Best hotel bed I have ever slept in!"
Clean, friendly and nice propertty. Staff very pleasant and room was excellent, will definitely stay here again when visiting.Genuine Expedia guest review
Response by Ayres Suites Yorba Linda/Anaheim Hills Dear Mazzy, Thank you very much for your kind review and we're so glad that you decided to stay with us! We love hearing that you loved our friendly hospitality, spacious guest rooms, and our world class amenities. In addition, we're so thrilled that our hotel made such a grand impression on you! Once again, thank you so much for your recommendation and we hope to see you soon! Sincerely, Stephanie Rench General Manager
The assistant manager was the greatest! So friendly and helpful.Genuine Hotels.com guest review
"NIGHTMARE SCENARIO CAME TO LIFE"
HumiliatingGenuine Hotels.com guest review
Response by Ayres Suites Yorba Linda/Anaheim Hills Dear Jim French, Thank you so much for your review and we apologize that your stay wasn't the most comfortable at our property. We want all of our guests to have a relaxing time and it saddens us that you haven't received the world class service that our hotel is known for. While we are unaware of an incident like that described, we wish nothing but a pleasant visit for our guests. Once again, we apologize for this issue and we hope that you will still consider staying with us in the future. Sincerely, Stephanie Rench General Manager
The room was very spacious, very clean and gave me the feel of staying at a European property. Wonderful experience. Staff is very accommodating and welcoming.Genuine Hotels.com guest review
Everything was perfect. Had to leave a day early though.Genuine Hotels.com guest review
This was the 3rd time we stayed at this particular Ayres Suites Hotel and found it to be just as wonderful as we remembered the last stays a few years back. Brought back alot of pleasant memories of our previous stays.Genuine Hotels.com guest review
The hotel was a nice hotel conveniently adjacent to El Torito Mexican Restaurant.Genuine Expedia guest review
"Best of Business Trips!"
Great Hotel, made this business trip feel like a vacation! From the location to staff, everything was perfect!Genuine Hotels.com guest review
"Very comfortable and good service"
Nice heated pool , comfortable room, good breakfast included, and friendly service.Genuine Expedia guest review
"Enjoyed my stay"
The hotel has old fashioned decor and has old style air conditioning in each room. That needs to be upgraded but other than that it is a good place to stay. Close to freeway and shops. Staff is excellent.Genuine Expedia guest review
"Whole Ayres Line of Hotels is great"
The hotel was picked originally for the location of the place I needed to be in the morning over last weekend. Loved the big Jacuzzi tub and the bed was very comfortable.Genuine Hotels.com guest review
Only had a one night stay, but thought the hotel was great. Our room was beautiful. Also, a great Mexican restaurant is right next door.Genuine Hotels.com guest review
"Close to 91FWY"
The Hotel has a very nice Soaking Tub with Whirlpool jets.(Combo/Shower)Genuine Expedia guest review
"Place to stay while visiting"
Nice , big rooms but very hot in room and the air conditioner rattled.Genuine Hotels.com guest review
"Overall experience very nice. Friendly staff."
Was only there for one night, but it was without any trouble at all. Thank you.Genuine Expedia guest review
Very classy, clean, and affordable hotel. I will certainly stay at another Ayres hotel in the near future.Genuine Hotels.com guest review
Big room and it had everything we needed. comfy beds and pillows good breakfast.Genuine Hotels.com guest review
The hotel was nice and clean. However, the guests who insisted on letting their children run up an down the hallways screaming before 6am in the mornings, needed to be asked to leave or keep them in their room. Why is it so hard for people to respect others? Or the doors leading to the lobbies need to be made sound proof.Genuine Expedia guest review
The breakfast was excellent. The hotel décor and sleeping rooms was very nice. Close to shopping and restaurants. Surrounding views are very peaceful yet it's close the freeway. I would stay again.Genuine Hotels.com guest review
Response by Ayres Suites Yorba Linda/Anaheim Hills Dear Denise, Thank you very much for taking the time to leave a review on Expedia to let others know about your stay with us. We sincerely appreciate your compliments on the decor and room accommodations. It is also nice to know that you enjoyed the complimentary full American breakfast buffet and the peaceful surrounding views. We hope to see you another time in the near future and thank you again. Sincerely, Stephanie Rench General Manager
I love this hotel chain. This will be my go hotel from now on. The bed was the most comfortable I have ever had in a hotel - no trouble sleeping. The free breakfast was awesome; eggs, bacon, french toast, waffles - I could go on and on. The staff was very friendly. Plenty of places to eat nearby. Very close to freeway.Genuine Hotels.com guest review
The hotel was very nice--high end furniture. The lobby was very luxurious. Desk clerks were helpful and friendly--very accommodating when we ask for something. Rooms were very clean and cleaned daily--whether we asked or not. Continental breakfast was very nice--good hot food--and LOTS of it.Highly recommend this hotel.Genuine Hotels.com guest review
"Great Place to Stay"
Great location, fantastic employees, love this location!Genuine Hotels.com guest review
"Visiting Yorba Linda"
Bathroom had a jetted tub although we didn't use it. In room coffee service was very good. Nice kitchen staff with good variety food. Front desk reception was very accommodating. Location is easy access to freeway. There is quite a bit of shopping nearby and plenty of restaurants to choose from. Lobby is inviting with evening heavy snacks with wine […] and beer during the work week. Property is as tidy as our stay two years ago. Read moreGenuine Hotels.com guest review
Great hotel, very spacious and hot complimentary breakfast was good. Location was too isolated from activities.Genuine Hotels.com guest review
"Close to businesses but a little hidden."
This hotel was just fine. We were in the area for family activities Saturday & Sunday, so we decided to stay overnight. It's a little difficult to find in a meandering area of development; thank goodness for smart phone navigation.Genuine Hotels.com guest review
Response by Ayres Suites Yorba Linda/Anaheim Hills Dear Kate, Thank you very much for taking the time to leave a review to let others know about your experience at our hotel. We are very grateful you were able to find the hotel via smart phone navigation. Please do not hesitate to call us next time in case you are having difficulties. We are here to serve! Hopefully the next time you come to visit we will be able to wow you enough for a 5 star review, we apologize if the experience was not much to write about. Thank you again. Sincerely, Stephanie Rench General Manager
The hotel is located very close to the 91 fwy and is convenient for our business trip. I was disappointed to find out that the hotel did not have it's own lounge or restaurant. Rooms were clean and staff was friendly. We would stay here again.Genuine Hotels.com guest review
"Love staying at Ayres!"
I've stayed here on business trips at least 10 times and am never disappointed. I think it's the best option in the area. Looking forward to my next visit here!Genuine Hotels.com guest review
"quiet, pleaent, fair rate, easy location"
quiet, pleaent, fair rate, easy location. i really enjoyed my satay as well as planned on staying alittle longer it was this niceGenuine Expedia guest review
"A wonderful and classy hotel, friendly staff."
Good sized room, spacious bathroom & wonderful shower. Breakfast a treat and evening snacks a pleasant surprise. I would certainly stay there againGenuine Expedia guest review
"Good For Family Vacation"
We stayed 4 nights in this hotel and we never felt like we were outside in a hotel. Rooms are well maintained and so was the amenities. There was no additional charge for my child. Complementary breakfast was really awesome. If there was no complementary breakfast, we'd have spent $50 everyday for the breakfast.Genuine Hotels.com guest review
"Ayres scored high"
A very speedy check in . With recommendations ti food and movie locations . The room was large and very comfortable.Genuine Expedia guest review
A great place to stay!Genuine Hotels.com guest review
Great place... Housekeepers Need to be more considerate and quiet during the morning hours. Overall great hotel and great stay with comfortable beds.Genuine Hotels.com guest review
Whenever we visit my brother in Yorba Linda, we always stay at the Ayres hotel. The rooms are very spacious and the bed and pillows are very comfortable. In addition, the breakfast (included in the price) is awesome. The food is made up fresh and there is an excellent selection. Children and adults would like the food. I definitely recommend this h […] otel. Read moreGenuine Expedia guest review
Everything was great. Complementary breakfast was much better than I had expected.Genuine Hotels.com guest review
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