This my second time to stay at Prince Marco Polo Hotel. Despite little disappointment previously, the hospitality of the hotel staff won my return. But, this time, I experienced another disappointment, and I decided to book other hotels for my next trip to HK - my booking confirmation said a one double bed room, but I got a twin bed room. Hotel staff […] knew it but did not inform me when I checked in. They offered me to change room the next day. Staff were all very polite, but it was a bit non-sense to ask me if I wanted to move my luggage to the new room when I was already by the entrance leaving for a business meeting. Another cleanliness issue was the basin in the room I changed to - it still had hair and bits from shaver. I was too tired to explain my disappointment to the hotel staff after a long day meeting. Given the money paid, I think I have quite many options with other hotels of high quality. Still, if you are looking for a hotel that has a perfect location and spacious room size, Prince Marco Polo remains a good choice in HK. Read moreGenuine Hotels.com guest review
"I would stay in this hotel again."
I've enjoyed my stay at the Prince Hotel. Employees at Reservations, room service and baggage personnel were very helpful. Complimentary bananas and apples were delivered to my room everyday.Genuine Expedia guest review
"Great Room plenty of space and very comfortable"
Would recommend this hotel to anyone. My room was a suite and very comfortable.Genuine Hotels.com guest review
Wonderful hotel,great location,the staff were always smiling and couldn't be more helpful.The only criticism is the mattresses were a little on the hard side but after speaking with other tourists I learned that is the case in most Hong Kong hotels so it was pointless to complain.Genuine Expedia guest review
"Good size rooms"
Prince Marco is very well located and close to all attractions, close to ferry and MTR stations. Friendly and efficient staff. Very comfortable and good size rooms. All clean and well kept.Genuine Hotels.com guest review
"Location, lovely presentation and friendly staff."
Recently stayed in this hotel for a week with my wife and young adult daughter in a Superior room. After visiting Hong Kong three times before, in comparison this was probably the best room I have stayed in. Very clean, lovely decor and superb location on the Kowloon side. Great proximity to Star Ferry terminal, the Tsim Tsa Tsui MTR, inumerable restaurants […] and up market shopping in the annexed beautiful Harbour Plaza shopping malls. Two very minor drawbacks were that the beds were a little too hard for our liking and the shower developed a light blockage which created a little back up of water only noticeable once you exited. Other than that the large bathroom was fitted out in the latest decor with a wide stone bench, marble floor tiles and exceptional fittings, as one would expect. The staff were fantastic, especially the concierge Kenny, who we found extremely knowledgeable and helpful with every odd question we posed. He not only suggested the cheapest transport option and tickets for many tours but more importantly free hotel transport to the Kowloon MTR for inexpensive, fast and hassle free rail to the airport. We also found it was no trouble for hotel staff to deliver items to the room including, among other things, scales for the weighing of our luggage before heading off to the airport. I would have no trouble in recommending this hotel to others and would definitely stay again if travelling once more to Hong Kong. Read moreGenuine Expedia guest review
Staff very helpfull and nothing was a problem. Called House Keeping to locate an iron and ironing board- staff member delivered within 3 mins. Hotel located in Ocean Terminal so very convienent to everything in Kowloon.Genuine Expedia guest review
"Good value for money"
The hotel is reasonably maintained, efficient service . Nothing to complain about, it was the best hotel for that location and priced just right.Genuine Hotels.com guest review
"Nice hotel but some distance from the ferry wharf"
Nicely appointed hotel on a very busy street near the centre of HK. Good English skills amongst the staff. About 10 minutes walk to the Star ferry wharf - the Marco Polo Hong Kong is right next to the wharf and is better in this regard. Many restaurants in the area. Very busy lobby.Genuine Expedia guest review
Good location especially if you just walk around Canton and Nathan Roads but it's quite a walk to the MTR station. It's simpler to take the ferry to Central from here. Overall, though, the hotel gives value for moneyGenuine Hotels.com guest review
Great location and renoGenuine Hotels.com guest review
"Great location to TST and city"
This hotel has a great location, while it is not as value for money compared to other hotels in the area, it has good service and renovation. Be sure to take the Ferry from Kowloon to Hong Kong Island Central, and hope on a ferry ride to the outer islands of Hong Kong if time permits.Genuine Hotels.com guest review
"Hong Kong Shopper"
Wow! This Hotel ticks all the boxes, great location, excellent staff, very comfortable rooms. We stayed on the 16th floor which is the Club Package, this entitles you to breakfast in the Club lounge, with a large range of buffet foods and you can also select off the menu. Also as part of this package you can have afternoon tea and/or cocktails in the […] evening, and again there was a wide range of foods to choose from. I have stayed in Hong Kong before and the size of the rooms can be quite small, but our room here was large with additional suitcase space, comfortable beds and an extensive range of toiletries. We were also provided each day with complimentary bottled water and fresh fruit. The location is central to the MTR, star ferry and other ferries, great shopping and many eateries. Last but not least, the staff are WONDERFUL! By far the most helpful, courteous, smiling staff I have encountered in my travels. Read moreGenuine Expedia guest review
"Nice big room."
The hotel was great for my family of 2 adults and 3 kids. Proximity to shops is a great plus, that is if you prefer designer items, Otherwise hotels in Monkok or Nathan road are a better choice. The staff are courteous and helpful except for the security staff. After checking out, we decided to spend time at the lobby since it was still too early to […] go to the airport. One of the security guy kept walking back and forth and staring at us as if we are not guests of the hotel. Read moreGenuine Expedia guest review
In a crowded place like HongKong when rooms are getting smaller and pricier, Prince Hong Kong has surprisingly large rooms, in fact, the room we stayed were a little larger than the regular rooms at Marco Polo Gateway. People were genuinely helpful. Housekeeping and concierge were very prompt and efficient.Genuine Expedia guest review
"Recent two night stay"
Since the recent refurbishment the hotel really looks as if it is a major player in the hotel industry in hong kong. The staff were brilliant and couldn't have been more helpful. Will certainly return again to this hotel if we come back to HK. Also the buffet breakfast and evening meal had superb choices for all palates.Genuine Expedia guest review
The location of this hotel is great, very clean & modern hotel, free WiFi internet is a plus. Very friendly and helpful staffs, they went out of their way to help you solve your problem.Genuine Expedia guest review
It took quite sometime to get the 2 rooms which I had booked. They offered me smoking floors when I specifically requested non-smoking. When we arrived at 2pm, they had difficulty finding rooms when our booking was paid for so far in advance in Jan.Genuine Hotels.com guest review
Loved it, good location, attentive staff spotless hotel, a pleasureGenuine Expedia guest review
"good for exhibition"
exellentGenuine Hotels.com guest review
The hotel met my expectations and the staff were greatGenuine Hotels.com guest review
"Prince Hotel is a must."
Prince Hotel should be always considered to other tourist, if they can afford it. The staff are all very helpful . Information on places to eat, on the basis of your kind of food, affordability and the most convenient from hotel. The information on how to get to places you want to go. The fastest, they would help you tell the taxi driver where you are […] going. Hoghly recommended. I will again stay if had the chance to be in hongkong again. Read moreGenuine Expedia guest review
"Prince Marco Polo"
We stayed in 2 club rooms over a four day period. The attention to detail and helpfulness of the staff was first class. We have stayed in other hotels in Hong Kong over the last few years including The Langham in Tsim Sha Tsui and the Prince compares favorably even though it would not ordinarily be regarded as being at the same standard. The hotel […] is well located on Canton Road, only a short walk (5 minutes) to Nathan Road and the MTR subway. Read moreGenuine Expedia guest review
Excellent staff, great executive suite and dining facilities, good location.Genuine Expedia guest review
"I can't wait to stay there again>"
This is my third visit here between Australia and London. As always the staff go out of their way to make the stay very personal and welcoming. They negotiated all my outside issues for me beyond the call of duty for which I am most grateful.Genuine Expedia guest review
Very good hotel in good location for shopping and diningGenuine Expedia guest review
"Very good hotel"
My husband and I enjoyed staying at Prince Hotel. The location was superb, the housekeeping was very good. They even folded our clothes which were lying on the sofa.Genuine Hotels.com guest review
great stay' staff could not do enough to please. great hotel give it full marks.Genuine Expedia guest review
"Prince Marco Polo Hotel Hong Kong - Excellent"
Fantastic for families, really large rooms, clean, great location, exceptional serviceGenuine Expedia guest review
Fabulous location close to everything easy to get from the airport train Had a great stayGenuine Hotels.com guest review
Staff was very accommodating! Reasonable price for a great hotelGenuine Hotels.com guest review
Excellent service, very helpful staff and good location. One of the best hotel I had ever stay.Genuine Expedia guest review
"Prince Marco Polo Hotel - great value"
I originally booked a standard room at the Prince Marco Polo for our party of 3+1 toddler and when I asked to book an extra bed, they offered me a reasonable rate to upgrade to a junior suite with the extra bed free. This made all the difference as we were traveling with our 2 year old for the first time and did not know what to expect. The extra space […] and amenities made our stay more comfortable and truly pleasant. The hotel staff are all friendly and helpful and it is conveniently located next to the Gateway, Harbor City mall and not too far from the MTR stations. We are looking forward to stay at the hotel again for our next trip! Read moreGenuine Hotels.com guest review
"marco polo prince"
very friendly staff.. we enjoy staying here.. newly renovated rooms very wide and big rooms.. very cleanGenuine Hotels.com guest review
"do not check in before 11am"
Well, my plane arrived early. This happens with inbound flights from abroad. No room at all. I have to wait 3 hrs in the lobby. But the room is nice and clean that made the wait more bearable.Genuine Hotels.com guest review
"marco polo prince"
Ive stayed at this hotel before. And during my past few trips in hong kong, id stay at d nearby marco polo gateway. So i know what to expect. Sadly, i was a bit disappointed this time. The room that i asked were for twin rooms. since were all guys, we dont want to share a king size bed together. Unfortunately, of the 4 rooms that i booked, only one […] was the twin room. They were renovating this time, so there were some noise in teh morning which was not a problem really since we were out around that time. Am just a bit turned off since housekeeping would start knocking on your door around 9am. Overall, it was stil ok. but it used to be better. and not so worth for its price this time. Read moreGenuine Hotels.com guest review
"Prince, Marco Hotel, Hong Kong."
The location is good, rooms w/o wi-fi, universal power adapter not available to borrow, they have it on the room, but you have to buy it! For the price you pay for the room, these two things should be available. Mattress was too hard, the room and furnitures are old, but in good shape. Cleanness was good, staff very friendly.Genuine Hotels.com guest review
"Luxury and Shopping"
Thoroughly enjoyed our stay with impecable service.Genuine Expedia guest review
Good hotel in a handy location. Very friendly and helpful staff. Supermarket just upstairs in the mall which the hotel is attached to which was great (two young children).Genuine Hotels.com guest review
괜찮았어요. 매번 이 호텔을 이용합니다. 다만 아침일찍 식당을 찾기가 어렵네요.Genuine Hotels.com guest review
购物方便、各种风味小吃齐全、交通也方便，只是房价可以再调低一些。Genuine Hotels.com guest review
很不錯，會繼續住這裡Genuine Hotels.com guest review
其他都很不错，但在结帐发现要支付5元的本地通话费，原因是我查询泳池可否使用时他们直接把电话转给泳池所在的酒店，但这个设施是酒店原本要提供给客人的，为什么在查询时变成了客人要承担的费用，直是不解。就是这个问题令我不是太满意，而且香港本地的通话在酒店一般是免费的。Genuine Hotels.com guest review
하버시티에 가깝게 잇어서 쇼핑에 아주 편리한 위치에요 다른 홍콩시내 호텔에 비하여 방의 크기가 넓은 편이네요Genuine Hotels.com guest review
하버시티인근에 위치하였기에 쇼핑하기에 적합한 장소라 생각이 됩니다. 직원분들도 친절하고 만족하였습니다. 다음에도 이용하고 싶네요~Genuine Hotels.com guest review
房間很大，服務好，離地鐵有點遠Genuine Hotels.com guest review
ハーバーシティー内のホテルなので雨天時の買物・飲食に便利。 スタッフもフレンドリーで好感がもてる接客でした。次回も利用する予定です。Genuine Expedia guest review
"Muy buena ubicacion"
Es un Hotel muy confortable y una excelente relación calidad precio.Genuine Hotels.com guest review
マカオや中国本土とのアクセスにはもってこいのホテルです。 仕事の関係でジュハイからフェリーで香港入りしました。 クラブフロアーは静かで居心地がよく、いつもながらリラックス出来ました。Genuine Expedia guest review
無禮貎的職員，對外國人特別好，對華僑的態度欠佳。如果我們用英語或粤話交談會得到不同的待遇。請檢討。Genuine Expedia guest review
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