Gateway, Marco Polo Hotel - Kowloon

very friendly hotel, no communication problem, best location.will come back again.except gym and pool so far away.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice hotel. Right inside the Harbour City Mall, so very convenient to food and shopping. Free wi-fi was fast and reliable. Very good experience.

Genuine Expedia guest review

Like the convenience of hotel location. The hotel is slightly outdated. The room size is great and comfortable. Free internet access provided in the room. Hotel staffs and housekeeper attendants are courteous, friendly and good service. Will consider to stay in the same hotel next trip to Hong Kong.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Marco Polo Hotel is a dated hotel compared to some of the others I stayed including the Marco Polo Hong Kong Hotel. So the rooms are not up to par with updates. Very convenient location in good neighborhood. Breakfast was good and common areas a nice and clean. No on site bar to relax and have a drink. Main issue was construction in the hotel or […] on the walkaway to the hotel continued all night with banging of a hammer all night outside my window. Jet lag allowed some sleep but I do not understand how a hotel can allow this into the night? Read more

Genuine Hotels.com guest review

Great location. Great Service. Very old hotel. Good for short stay...

Genuine Hotels.com guest review

Two, big, complaints. Part of the reason for choosing the hotel was for a view of the harbor. In fact, there was only a view of an office block and there was noise during the night. Neither of these were explained before issuing the room key. This is sharp practice and I will not choose the hotel again. Glenn Wood

Genuine Hotels.com guest review

The service was superb. I always book on the Executive Club floor. The personalized service is great, the club relaxing, and the location perfect for getting around the Star Ferry/City Complex area.

Genuine Expedia guest review

Rooms a little dated, they are remodeling, service great, staff great!

Genuine Hotels.com guest review

FANTASTIC LOCATION WITH ACCESS TO FOOD, SHOPPING, FERRY, MTR. GOOD SIZED ROOMS COMPARED TO OTHER HOTELS. VERY HELPFUL STAFF. ROOMS SHOWING SOME AGE, BUT NOT BAD. ONLY TWO ISSUES: 1) LOUD MAINTENANCE WAS BEING DONE OUTSIDE ROOM SO I COULD NOT WORK. NOT TOLD IN ADVANCE OR WHEN MAKING RESERVATIONS; 2) COLD DAYS IN HK AND THERE IS NOT HEAT. BUT THEY DID […] PROVIDE ELECTRIC HEATER. OVERALL VERY GOOD AND WILL STAY AGAIN. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Booked in the newly renovated room. Very nice. Room is still spacious particularly the bathroom which was equipped with a tub. Only let down was the long line checking in, the receptionist at the hotel restaurant insisting a table from another one we preferred and the porter not assisting us with our luggage when the airport shuttle arrived.

Genuine Hotels.com guest review

Great central location only draw back is one of its benefits is that is located in a massive shopping mall. Rooms are spacious and clean, just needing a revamp. Smorgasbord for all meals are fantastic value , quality,variety,and presentation,in a dining area that has been done up recently

Genuine Expedia guest review

Undeniably great location for shopaholics and foodies!

Genuine Hotels.com guest review

The service was tremendous. The staff carried out their duties in a very friendly manner and couldn't do enough to help the people who were staying there. Nothing was too much trouble for them and they knew where certain items could be bought. They also organised transport to the airport when I was due to leave Hong Kong by leaving me a letter advising […] me of when and where I would meet my bus. They also notified me by phone of the time etc that my bus was due. The staff in the restaurant also carried out their duties in an excellent manner. The room that I stayed in was more like a small flat and this was due to the fact that there were renovations being done in the hotel. Read more

Genuine Expedia guest review

Staff in continental club very courteous helpful friendly. I would certainly reccomend you hotel.

Genuine Expedia guest review

We stayed in a continental club room for 2 nights and the extra cost was well worth it. The food was plentiful and amazing, the concierge on our own floor was brilliant. The staff were all outstanding and the location couldn't have been better. However, we were unlucky to be booked into a room right next door to one being renovated and so couldn't stay […] in our room while they were working due to the excessive noise (couldn't hear ourselves talk). Ohter than that we certainly enjoyed our stay and will re-visit when next in Hong Kong Read more

Genuine Expedia guest review

A hotel that is currently under renovation so the rooms not done have clearly had a lot of use. It is in a good spot in Kowloon for HK first timers, as we were. Lots of local eateries and more retail than you can comprehend. Every major brand you ever heard of is everywhere you look. I did get sick of the copy watch and handbag hawkers getting in my […] face. They clearly target westerners. Not the fault of the hotel though, it is the way HK works. Very respectful and helpful staff, as good as anywhere we have found. Read more

Genuine Expedia guest review

I have a great 3 nighties stay at the hotel . Location is best , east assess to the MTR station, big shopping mall Harbour City is just few levels downstairs etc. i will recommend this hotel to others.

Genuine Hotels.com guest review

Excellent Location excellent staff but as I had paid advance the rooms provided are worst location so the joy of staying is marred

Genuine Expedia guest review

Hotel is undergoing an upgrade and will be even better later in the year.

Genuine Hotels.com guest review

loved it

Genuine Hotels.com guest review

Excellent location, great public areas, rooms in desperate need of a refurb. carpets old and dirty, bathroom horrible, furniture and fittings outdated.

Genuine Hotels.com guest review

I have stayed there many times and the standard is as good as ever. On the Continental Club Floor where I stayed the quality of the food and beverage offerings has improved markedly. For doing Business in China the hotel could not be better placed - close to the China Ferry Terminal, the MTR/KCR and the Hong Kong Island Ferry Terminal. Staff as always […] wonderful. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Last time I stayed in HK I booked the Marco Polo Hong Kong Hotel which is a few hundred metres away from this one on the same road. My advice is to book the Marco Polo HK hotel. Both are good but the other is better.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good location. Close to the harbour and ferry to Hong Kong. Surrounded by shops. Also within walking distance to the cruise terminal which was where we were heading. Reasonable price.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Club rooms in good condition but not recently renovated - bedrooms perhaps bigger than newer hotels, especially the large bathrooms!. Outstanding feature is the incredible convenience of being actually in the middle of the enormous Harbourside shopping centre in Canton Road. Club floor is good value and quite select, quiet and private, but not 5 star […] level, but then you are not paying 5 star prices either! - In fact very reasonable prices considering the position and breakfast and Club access.bonuses. Actually the place is restful, being fitted out in dark wood accents Read more

Genuine Expedia guest review

the hotel is in a perfect spot for walking and checking the sites , 2 blocks from MRT , 3 blocks from the Ferry. Hong Kong staff are always friendly and helpful . The hotel is showing signs of lots of wear , the lobby and common areas are in great shape and show well , but the rooms are well used and dated . We rented 2 suites on our stay , one with […] a king bed and the other with 2 doubles. The double I was worried about because my 2 teenage girls and my mom where going to share the room , and everything worked out fine , lots of room . Their room was in the same condition as ours . the rooms are clean and the bathroom works well . I would tell my friends about this hotel , but at the same time inform them of the condition . our stay was 6 days in Jan. End of day , I would stay here again , hopefully they upgrade the rooms soon . For westerner people , the buffet in the coffee mill is a little pricely , but all the food is great , it's hard to adjust to asian breakfast every day , so we had the buffet twice in 6 days . enjoy Read more

Genuine Hotels.com guest review

Excellent service. We were given an upgrade to the business floor upon check in. Served by a very efficient and courteous staff. The greatest satisfaction came from the fact that they stored our 5 big bags for us 2 days before our check in so that we could travel light to Macau. Very grateful for that. Indian man helping us with the bags and taxi services […] was very helpful and kind. Read more

Genuine Hotels.com guest review

Marco Polo Gate way is located at really convenient place... I was able to walk to many good place to eat, to look and to drink . People are kind and nice..

Genuine Hotels.com guest review

Location is ideal, hotel is very comfortable staff are welcoming and helpful, room was very spacious by Hong Kong standards, I can't wait to go back!

Genuine Hotels.com guest review

Our room was a good size, only downside as in many high rise hotels is you cannot open windows at all. Service was great and was kept clean and replenished twice a day. If you have a club room the lounge is really good for free drinks, snacks and wifi (no wifi in rooms). There were some maintenance works going on which made it noisy at times but in […] fairness the site home page says this so you could check. Staff were extremely helpful with all requests and location is great, literally minutes to Tsim Tsa Tsui MTR, star ferry,shopping malls, Avenue of stars etc, Read more

Genuine Expedia guest review

Very nice hotel in great location, particularly for the Star Ferry. Some renovation work going on, but only in the daytime.

Genuine Hotels.com guest review

There are actually 3 Marco Polo Hotels along Canton Road, therefore it's best to check which one you are booking. We were not aware of it, and ended up trying to check in at the wrong hotel, and it was quite a hassle running around with kids and lagguages. Very convinient location for shopping, but the room condition was quite poor and the bathroom […] in the rooms were not cleaned propoerly. Read more

Genuine Hotels.com guest review

The hotel is located within walking distance to Tsim Tsa Tsui MTR station (150m approx.) and ferry terminal to Macau (80m approx.) which depart every 30min. It is just above the Harbour City shopping complex, which is a very large shopping complex full of branded store (DKNY, Channel, Prada etc). There is also convenient store (Watson) and well known […] toy store (Toy R Us) within the complex. For a tone down version, just walk across the street or overhead bridge linked to Harbour City, you can access another multi level shopping complex with store like Sa Sa (cosmetic). For currency conversion, there are about half a dozen bank just across the street from the hotel. Be sure the check the exchange rate and the service fee before doing business with them. Their rate change by the day. If you are looking for tailor make suit, there are about a dozen of them around the Tsim Tsa Tsui MTR station, make sure you shop around and hagger the price. I had mine done for HKD 2,950 at L&K Custom Tailor at 2 Carnarvon Rd. That include Jacket, pant, business shirt and a silk tie. When I stayed at the hotel, there were some renovation happening. However, the management had done a great job in reducing the noise level and only restrict the work between 0730 to 1800. To be honest, I didn't hear any noise at all during the 5 days I stayed at the hotel except for 1 day when they were doing some drilling above my room. Overall, it is a great hotel, very spacious room with 2 double bed. Read more

Genuine Expedia guest review

The hotel is located within walking distance to Tsim Tsa Tsui MTR station (150m approx.) and ferry terminal to Macau (80m approx.) which depart every 30min. It is just above the Harbour City shopping complex, which is a very large shopping complex full of branded store (DKNY, Channel, Prada etc). There is also convenient store (Watson) and well known […] toy store (Toy R Us) within the complex. For a tone down version, just walk across the street or overhead bridge linked to Harbour City, you can access another multi level shopping complex with store like Sa Sa (cosmetic). For currency conversion, there are about half a dozen bank just across the street from the hotel. Be sure the check the exchange rate and the service fee before doing business with them. Their rate change by the day. If you are looking for tailor make suit, there are about a dozen of them around the Tsim Tsa Tsui MTR station, make sure you shop around and hagger the price. I had mine done for HKD 2,950 at L&K Custom Tailor at 2 Carnarvon Rd. That include Jacket, pant, business shirt and a silk tie. When I stayed at the hotel, there were some renovation happening. However, the management had done a great job in reducing the noise level and only restrict the work between 0730 to 1800. To be honest, I didn't hear any noise at all during the 5 days I stayed at the hotel except for 1 day when they were doing some drilling above my room. Overall, it is a great hotel, very spacious room with 2 double bed. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Decent hotel with friendly and professional stuff. Rooms however are rather tired and require renovation.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location! Location! This hotel has it all. Effortlessly accessed from Kowloon Airport Express station and staffed by some of the most helpful and friendly people I've encountered in years of travelling. Great views of Victoria Harbour, shop till you drop without even leaving the air conditioning. Star Ferry, Nathan Rd and the MTR are minutes away. Continental […] Club provides great breakfast and evening drinks to bookend your busy day . Can't recommend this hotel highly enough Read more

Genuine Hotels.com guest review

I've stayed at The Gateway many times because of it's great location. However, it is not a cheap hotel and charges rates up there with Marriott and Sofitel, so it's about time they spent some money on refurbishing rooms that clearly haven't had a penny spent on them for 20 years at least! If they want to charge 5 star prices then they need to live up […] to those standards and although the rooms are comfortable and they service is very good, the furniture is like badly jaded. Read more

Genuine Expedia guest review

my stay was very nice. Room can accomodate 4 people

Genuine Hotels.com guest review

Great and convenient location. Friendly staff. However, lack of amenities like swimming pool, gym & no free WiFi in rooms.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review