"What a great night's stay!"
My spouse and I were very pleased with this hotel. The service was great, the employees very pleasant and the room was wonderful. It was also near the people we visited. The surrounding neighborhood was quiet and immaculate.Genuine Hotels.com guest review
My husband and I went for vacation. The staff was not friendly when we checked in and they were not very helpful and did not explain things very well. At first they couldn't find our reservations and told me they didn't have any rooms. When I told them I had booked and already paid via the Internet, they miraculously had a room. I booked a king bed, […] and never was I told that I wouldn't be getting a room with a king bed until I went to my room and found two twin beds. I was just handed a room number and keys and that was it. No explanation of anything. Just basically here you go that's it. Also all the restaurants in the area close early so if u r flying in late like we did, u better make sure u have already eaten. Not even sny fast food restaurants near by. I probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Excellent Quality / Service / Cleanliness !"
We stayed here for the memorial day weekend and we were extremely satisfied with the hotel ! The staff was extremely friendly and cheerful. The Room was very clean and well maintained. They have free shuttle to the near by metro station from 6 AM to 10:45 PM, which is great for those who do not have their own ride. The breakfast was open till 10:30 […] AM which was a huge savior, as we used to come in late at night and consequently wake up late. The only reason I rate it as 4 star is because of the limited veggie choices they had for breakfast (but I guess its too much to ask). Overall - very satisfied with the stay. Read moreGenuine Hotels.com guest review
"good hotel for close to D.C."
good hotel except that there is no hot water service and no breakfast in the morning. But given its location and the price, I think it is fine.Genuine Expedia guest review
the room smell and it so bad I could not sleep too well with smell. I would not recommnd the hotel or ExpediaGenuine Expedia guest review
"Great stay for a great deal"
Great for short work trips.Genuine Hotels.com guest review
This hotel was offered on the internet as being within walking distance to town. It was not but having been in the area before, I was able to drive to the main section of old town.Genuine Hotels.com guest review
"I've had better at cheaper chains."
The pillows were uncomfortable, the TV didn't face the bed or little sofa in the room, so there was no place to comfortably sit, one of the keys they gave me didn't even work, the soundproofing wasn't great, and the blackout curtains didn't cover everything. I've had better experiences at the cheaper chains (Best Western, Comfort Inn, etc.), and will […] be happy to go back to those types. I only chose this hotel, because it was a good location and I got a major discount from hotels.com. I expected better from what's supposed to be such a nice hotel chain, so I was disappointed. Read moreGenuine Hotels.com guest review
"not too far from Old Town Alexandria"
A reasonably-priced option when visiting DC area. Rooms small but spotless. Comfortable bed. Since the hotel is sandwiched between two highways, it was very noisy even at night. Residential neighborhood, so not too many dining options nearby. In-house dining with limited menu. All staff we dealt with were pleasant and helpful. Housekeeping comes VERY […] early in AM (but in all fairness, we forgot to put do not disturb sign on door). All in all, a fair price for what you get. Read moreGenuine Hotels.com guest review
Free coffee in lobby would be nice, rather than charging for it like a coffee shop. The TV had issues with reception for FOX, HISTORY & HD NET channels. These are minor complaints. Overall, pleasant stay in a clean room & free parking.Genuine Hotels.com guest review
"Very nice stay"
I was frustrated initially becuse the program I was going to attend was cancelled. I even wanted to leave earlier. But I eventually stayed and to my surprise the hotel was in a greAt condition and a convenient location. I ended up having a small retreat for myself.Genuine Expedia guest review
"3 Rooms in One Night"
The hotel staff is great, very friendly. But that's the only good thing about this place. My first trip to my room, the key cards weren't working. After getting settled into the room and going to take a shower, I noticed a large puddle of water behind the toilet bowl, there was a leak. I told the front desk and they offered to change rooms. On my way […] to the second room, the key card didn't work again. After another trip to the front desk, I opened the door and immediately noticed the room was half the size. Then as I went to load my drinks into the fridge, I realized there wasn't one (yet there was one in my previous room). So when I got settled into the third room, everything was good for that night. When I was leaving the next day at about 8:00 AM, I noticed the cleaning ladies in the hallway. After walking around all day in DC, I returned to the hotel at about 4:30 PM to take a breather and relax before going back out. As I'm walking down the hallway, I see the maids still in my room. My mood then drastically changed. It was about 80 degrees out all day and I had to have walked about 5 miles and was dying to lay in bed. I got to the door and the woman told me she'd be done in 15 minutes. I then had to walk back downstairs to the lobby and wait for them to be done. I still don't understand how it could've taken them that long when I left in the morning and they were directly across the hall. Definitely wasn't happy and never going back again. Read moreGenuine Expedia guest review
"Excellent staff, close to Metro"
We stayed here for a quick weekend trip to DC. It takes about 25 minutes to get into town on the Metro. The hotel has a free shuttle to the station that runs til 10:30pm, which is great. It's close to Old Town Alexandria, a little over a mile away. (There's not much in the immediate area besides a mall.) The staff at this hotel was uniformly great, […] and our room was very nice! Read moreGenuine Hotels.com guest review
"Ok, but not anything to write home about......."
The water pressure in the shower was almost non-existent and the water temperature varied during your whole shower. Also, the prices for the food was a little high for what you got. The hotel was convenient to the Metro station.Genuine Expedia guest review
Located in a great neighborhood. At check in, no one to help with our bags, we couldnt even get a cart when we asked for one. Bistro had no options for vegetarians. Staff was unfriendly and cold. I wouldbt stay here again nor would refer anyone.Genuine Hotels.com guest review
"Charged room by hotel after prepaid on hotels.com"
Clerk had a difficult time finding that hotels.com reservation was prepaid. Then asked for card for incidentals (required). Upon leaving room they charged it anyway. Glad I checked my bank statement. Refund took a week. We prepaid the breakfast rate and the breakfast menu was very confusing (at a Starbucks inside hotel). Some things were included and […] some were not. Sundries and drinks are really expensive at the hotel store. Room was clean. People were generally nice but not well prepared or informed. Guess I was wrong to expect a microwave in room (there was none). The billing issues and the breakfast issues tainted a nice room and friendly staff. Not a smooth visit by any means. Read moreGenuine Hotels.com guest review
"Don't take them at their word..."
I had requested early check-in when I booked online so we would have time to get ready for a wedding. I had called at 9am on the day of check-in to see if we would be able to check-in early (or if we would have to make other arrangements). I was told that the earliest we could check-in was 11 am and that it "would not be a problem." When we arrived […] at noon, we were told that our room was not ready. When I explained that I had called in the morning and was told we could check-in at 11, the lady at the desk coldly stated that, "early check-in is not guaranteed." What a disappointment, making for a stressful time-crunch. The shower vacillated between normal temperature and scalding hot. And unfortunately, the only mirror in the room was in the bathroom, making it difficult for more than one person to get ready at a time. On a positive note, the beds were comfortable and the hotel was quiet. I will explore other options the next time around. Read moreGenuine Hotels.com guest review
This was the quietest hotel. Usually there is a lot of noise in the halls or doors slamming but none of that here. Also the breakfast was very good each morning. Easy access to the metro. Would stay here again.Genuine Hotels.com guest review
"nice, clean hotel"
it was nice and the employees were very pleasant. it looked a little old from the outside, but the inside was great. the front desk clerks were all super helpful. And the room was very clean as well.Genuine Expedia guest review
Would not stay again bed are too hard food too expensiveGenuine Hotels.com guest review
"Mostly loved it!"
I loved the location of this hotel! It is a nice upscale hotel with a lot to recommend it - clean, comfortable, convenient. I had only two problems. First, the water tends to vacillate between hot and cold. We reported it and it improved but was not completely remedied. Second, there were NO mirrors in the room outside the bathroom. It was very frustrating […] when two of us were trying to shower and get ready! That said, I would certainly stay there again if the price was right! Read moreGenuine Hotels.com guest review
"Great to visit DC with a car"
Drove us where we needed to go, friendly staff. No breakfast or free coffee.Genuine Expedia guest review
Everything was excellent. but for the price a free breakfast would have been nice.Genuine Hotels.com guest review
It is a great hotel. Very clean. Location close to high way and DC . Close by has a couple nice restrautant.Genuine Expedia guest review
"Easy walk to the Metro station"
Friendly staff and helpful giving directions around the cityGenuine Expedia guest review
"Clean, comfortable, friendly"
We wanted to be near Old Town, D.C., and I95 and this place was perfect. The staff was friendly, the room clean, and the breakfast was excellent.Genuine Hotels.com guest review
This hotel was clean and very nice. The hotel staff was very helpful and the shuttle to the metro stop was very convienent. The only minor drawback was that housekeeping did not resupplu the coffee packects when the room was serviced. Other than that, I would definately recommend this hotel to other people.Genuine Hotels.com guest review
"close to metro"
Great hote for the pricel. It was close to the metro station. Plenty of free parking. Only downside the walls are thin. We were down the hall from the ice machine but it sounded like it was next door. We could hear people talking in the hallway and the toilet was extremely loud.Genuine Hotels.com guest review
. A Very nice facility. I will always stay there. Wonderful staff, easy parking, VERY clean!!!Genuine Expedia guest review
Great stayGenuine Hotels.com guest review
The staff was less than welcoming. Our room was overlooked by housekeeping. Trash was left overnight. We will not likely return.Genuine Hotels.com guest review
"Great Hotel for everyone!!"
We had a great stay from start to finish. The staff was friendly and helpful. Loved the shuttle to the metro. The food was really good. Great breakfast!! My husband and I really enjoyed our long weekend stay. We will stay there again.Genuine Expedia guest review
good hotel for the weekend... small parking lot though...Genuine Expedia guest review
"Great place to stay"
The staff was very nice and helped with anything I needed. They blew up birthday balloons and put a happy birthday banner up in my room while I took my girlfriend out to DC. The breakfast wasn't magnificent like the front desk guy said it was. I only ate one bite of the sandwich. Our room was very clean. Only problem about the cleaning staff was that […] they came and knocked on our door to clean very early in the morning. Read moreGenuine Hotels.com guest review
"Water & door"
The only probably that I have is that the hot water kept shutting off while we wa taking a shower & while we was a guest. The door handle broke off.Genuine Hotels.com guest review
It's in a great location & when you come in it has a great look. The only thing I didn't like was they didn't have a microwave in my room. I guess the idea is to force you to eat at the "Bistro."Genuine Hotels.com guest review
Great, except for the expensive price for a bottle of water!Genuine Hotels.com guest review
"Very happy stay"
It was only for one night. Staff was courteous and knowledgeable. The layout of the room was a little strange bed placed in relation to TV & drawer console. Water pressure good, bed comfortable and of all things, shower curtain was cute.Genuine Hotels.com guest review
it was nice and clean. Very close to my friends place and the metro.Genuine Expedia guest review
"Very pleasing room. Service in Bistro substandard."
Everything was just fine....especially the cleanliness ... and the cheerfulness and helpfulness of the desk staff the night we arrived. The young woman gave me printed directions to my destination for the evening, which was very helpful since so much has changed in the 15 years or so since I was in Alexandria last time. I lived in Alexandria for 8 years […] .... but, when I left 30 years ago, Telegraph Road was pretty empty. Now the whole area is hotels and awful elevated ramps and roads and still under construction. So a map helped .... but in the dark, I had trouble coming back. There was a great deal of loud noise in the room adjoining mine after midnight. I did not appreciate that and wondered what was going on. It did not sound like people coming in and unpacking ... but something many times louder. NOT NICE! Also, when we ate in the Bistro, people who arrived after us were served the same kind of breakfast before we were served. I was told to go elsewhere (down the hall) for coffee (instead of taking my order for such), and, when the food came after a very long wait, the main protein part of my breakfast was wrong (whole eggs instead of egg whites). The food was good, but not the service. Read moreGenuine Expedia guest review
We were lucky to be staying at a time when we found good prices here. The room was very clean, w/ lots of space to put our stuff. The bed was comfortable, shower was great. Everyone was helpful and friendly. The only thing missing that would have made it perfect was a fridge & microwave. We were lucky to get a room with a pleasant view. If we find another […] similar special price, we'll definitely stay here again. Read moreGenuine Hotels.com guest review
Everything was great, although the room did not have a fridge or microwave. Was a surprise to me being a Marriott. Staff was exceptionally friendly. Only minutes from downtown and walking distance to metro.Genuine Hotels.com guest review
The hotel was clean and the staff was friendly. The hotel is located right off the highway so the view isn't that great. This is a very nice hotel and the price was very very good.Genuine Expedia guest review
"Excellent place to stay near DC"
This place was excellent, particularly for the price. It was easy to hop on the metro and head in to DC or Old Town. The room was really well maintained and quite clean--everything looked new.Genuine Expedia guest review
"Great hotel in beautiful Alexandria!"
I had a great stay in this hotel. The only negative thing is that it doesn't include breakfast in the price, but you can buy it at a shop that is inside the hotel.Genuine Expedia guest review
My husband needed a handicap room on the night of our arrival. Not one room available. I called the front desk in t he morning to ask for a tub chair since the room was not available. I was brought a DESK chair. I called the front desk again, later in the morning a tub chair was made available to us. Shortly after that a room became available, however […] it did not have a roll in shower,but handles to reach along with the tub chair. More handicapped rooms with proper accommodations should be made available to guest with needs. Read moreGenuine Hotels.com guest review
Shuttle to Metro helped a lot because hotel is situated in a unique driving situation -- it's difficult to drive straight from Old Town. It's easier to reach hotel coming off 495.Genuine Hotels.com guest review
"Great Hotel for Business Trips"
The service was good. The rooms kept clean and orderly. Restaurant had decent food for breakfast and dinner.Genuine Expedia guest review
"Very convenient but bed was hard!"
The bed was very hard and the spare pillow slip was dirty. I used it to prop my foot up because of an injured ankle. We traveled 19 hours from Memphis and needed to be comfortable. The desk service was excellent. I didn't report the bed because we were rushing the whole trip.Genuine Hotels.com guest review
Not too far from Alexandria without the high prices. Easy parking and nice rooms with decent view.Genuine Hotels.com guest review
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