Wyndham Garden Hotel Gaithersburg - Gaithersburg

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice, clean hotel but needs a remodel. First time I've seen old CRT TV's (not in the rooms but in the breakfast and exercise rooms) in a hotel in quite some time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We only stayed overnight in April, so we can't attest to pool/fitness center, food, etc. The room was very nice, as was the hotel. Our only minor complaint was that whoever prepared the room didn't leave a bathmat or bath soap. This was minor since we were only there overnight, and I'm sure had we asked for these items, they would have been provided […] quickly and without question. I did utilize the free Wi-Fi and found it to be a lot faster than some hotels. Read more

Genuine Hotels.com guest review

My room smelled gross. All of the furniture had taken a beating and needed to be replaced. The gym was not very clean, and all of the pool/spa features were out of service.

Genuine Hotels.com guest review

We had one incident with having to change rooms at 1 a.m. due to the fact that a strong cigarette smell woke us up and filled the room..not something we wanted to do in the middle of the night, but hotel staff accomodated us by finding another room and allowing us to leave our things in the original room until we were ready to check out.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I've been several times before, always in a 2-queen room. This time I was in a king room...weird layout with TV on the side meant no news at bedtime.

Genuine Hotels.com guest review

The hotel is clean, has excellent parking, helpful staff and was exceptionally quiet. Much better than I expected for the reasonable cost in this expensive market. Close to grocery stores and large mall as well as freeway access. Cable service in room was very limited ( read lousy). Wi-Fi slow but adequate. I will definitely use this hotel again. No […] food except breakfast which was expensive but convenient, so overall a plus. The bar is open each night, also a plus if you need relaxation. Read more

Genuine Hotels.com guest review

Fine.

Genuine Hotels.com guest review

hotel is close to the Mall; some places to eat around the hotel - but having a car would help. The Hotel does serve breakfast for a cost, but not dinner. Nice hotel which is clean and good for business travel to Wash - DC.

Genuine Hotels.com guest review

The room was very clean and everything worked. My major complaint was the quality of the Internet service. I was there on business and it was taking me several minutes to go from one website to another(at another location it was about 5 seconds). The speed was so bad I had to leave my room and go to a Dunkin Donuts that had Internet service just to […] get work done. Read more

Genuine Hotels.com guest review

This is my least favorite 3 star hotel in Gaithersburg. The location is great and the rooms are okay. The lobby feels a bit run down and the fact that there is no lunch / dinner / room service feels a bit odd for a 3* place. Staff is pleasant, bar is there and is fine. It is better than the other 2 and 2.5 starts in the area and okay for night stay […] for business trips. They need ot fix the wi-fi internet, it is the slowest i have experienced. Read more

Genuine Hotels.com guest review

Clean nice rooms, but not much in the way of service ie: restaurant for lunch or dinner. Hotel was unable to provide me with a small frig. They ran out. Place looking a little deserted.

Genuine Hotels.com guest review

We requested coffee at 3:30 a.m. the day of departure and it was ready for us! How nice!

Genuine Hotels.com guest review

We stayed in this hotel when we had business conference over weekend in Bethesda. The most of executives at hotel front-desk are NOT customer friendly. We had to take the Metro, but the shuttle/van does not run until 10AM. While coming back to Hotel, we asked front desk to send the van as per arrival time, but the front desk keeps on saying the van […] driver does not like to wait. We knew that the van would take al least 15 minutes to reach the Shady Grove Metro, so we called 15 minutes early, but the front desk refused to honour. Finally we waited for 20-25 minutes at Metro station waiting for cater to van driver's wish. Totally un-friendly front desk! Also, we had earlier inquired about swimming pool and the front-desk confirmed they have one. On reaching, we asked pool access and the front-desk mentioned they have only "outdoor pool", which is not open in winter! It seems the front-desk (south-asian sounding) is naive. The Whirl Pool / Jaccuzzi was unclean and Gym changing rooms were damp and very cold. The shower water was frigid and changing room was so unclean, as if nobody had entered there for winter... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a nice hotel for business. The building is a little older and could be better maintained, but the rooms are comfortable and come with a lot of nice touches for travelers. The location is quiet and removed, so you need a car to get around. The staff are also pretty friendly and responsive. Recommended.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There are not enough words to say how much we disliked this hotel. Our room was extremely muggy with no ventilation. It was so bad we had to keep wiping the water off the heating unit. The gym looks NOTHING like what was pictured. Additionally it smelled so bad it would have been impossible to use it, this goes for the hot tub area also. The bed, can […] you say uncomfortable. This goes for everyone in my family. if you want a good nights sleep and a pleasant experience do not stay here. Read more

Genuine Expedia guest review

This hotel was just okay. Staff was friendly and helpful but everything else was just okay. The workout room and whirlpool are in a dark basement. Stairs going down were flithy and frankly, the whirlpool was terrible. The outside and lobby are nice, but the rooms not so much - at least our room. For the price, I think there are better choices.

Genuine Expedia guest review

I stayed at this hotel for 9 days and was so disappointed, the so called high speed internet was so slow I thought I was on dial up. The TV kept going in and out so unusable. The room looked clean but was not. The thermostat did not work so had to use the window controls. Soda machines on all floors were not filled. Water in the machines is 20oz for […] 1.50 if you go to the lobby it is 2.00 for 16oz not sure why. The so called breakfast was so greasy I could not eat it. No plates and no food not much of a buffet for 10 dollars. The staff was nice and answered all you questions. Overall for the price I could have stayed at a Red Roof Inn and got the same thing for half the price. I contacted there home office and was offered a 1 night stay and free breakfast for my trouble not much for a 9 day stay like one I had. I will say if you are going expecting a 4 star hotel do not hold your breath. I will also say that I have stayed here before and had no problems not sure why this time. Showing a picture of the facecloth I used to wipe the shower bar with. You tell me was the rest of the room clean? Read more

Genuine Expedia guest review

Hit up dog fish brewery down the road

Genuine Hotels.com guest review

The hotel is somewhat old as reflected in the workout room and the condition of the ONE and ONLY computer. That being said, everything else was fine including the staff who are friendly and helpful.

Genuine Hotels.com guest review

We stayed at this hotel before - it is close to family members and convenient to visit. This trip the staff was especially helpful - they drove us to the Metro station in the snow! Only downside...the last morning they were doing very noisy repairs. We didn't mind - it didn't wake us - but it would have been nice to have been forewarned before the banging […] started. For us, it is more economical to walk across the parking lot to Dunkin Donuts instead of buying the breakfast buffet - watch when you make your reservation to see if it's included in your room price or not! Read more

Genuine Hotels.com guest review

friendly service. Quickly responded to our requests.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Staff is pleasant and helpfull. Hotel needs renovation.Especially air conditioning/heater system. Buffet is overpriced for the assortiment provided. Majority of the same quality hotels would provide the same breakfast complimentary. Otherwise, fair stay.

Genuine Expedia guest review

Average hotel for average price.

Genuine Hotels.com guest review

My stay was enjoyable. Friendly hotel associates. Convienently located to a lot of stores and easily accessible.

Genuine Hotels.com guest review

We had only two complaints about our stay at the Wyndham Hotel. The bed was hard and the flat screen TV was placed at the side of the bed. We considered these minor problems. On the plus side, the hotel was very clean from the lobby to our room. The staff was excellent especially the employees who worked the front desk. The breakfast food was good and […] it included an assortment of hot and cold food. The service in the resturant was outstanding. They also had hot coffee and tea in the lobby to take with you. Lastly, the hotel was located just off I 270 and the access was very easy. My wife and i will definately stay at the Wyndham when we next visit our grand children.. Read more

Genuine Expedia guest review

Met our needs

Genuine Hotels.com guest review

We just stayed overnight - arrived late, departed early. The room was comfortable and clean, and had lots of nice amenities (e.g., an armchair with a power outlet, a sofa, convenient hangers). The only thing I did not like was that the a/c unit is in the room and is quite noisy when working. We turned it off for the night.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was very clean and comfortable. Only meal served is breakfast and it's $9.99 not free. But there are plenty of close by places to eat.

Genuine Hotels.com guest review

Everything was so small and tiny. The location is great but the soaps were tiny the shower was a shower no bath tub. The room itself was tiny , the heat /ac was loud and was up and down didn't stay at a constant temperature. The fridge and microwave were a bonus. Just wouldn't pay that much to stay in a little tiny room.

Genuine Expedia guest review

I could not believe this was a Wyndham Hotel. I will never stay here again.

Genuine Expedia guest review

The exterior and grounds are in good shape, the lobby is fine, but once you step into the elevators you realize this place has had a lot of traffic. The floor tiles are cracked & worn, the elevator buttons do not light when pressed. The furniture is damaged to the point that splinters are a real danger. The drawer pulls were loose, and the switchplates […] & wall plates were dirty. The curtains were wrinkled looked dingy, the upholstered furniture was in fairly good shape & the desk chair was nice. There was no printed channel list for the TV and no telephone book. The bathroom was a mixed bag. The sink & counter were in very good shape and the counter top space was excellent. However, there aren't enough towel rods to hang up much. The tile and grout are in bad shape and the exhaust vent located near the tub was full of mildew and smelled really bad. I appreciated the use of a small refrigerator & the iron & ironing board. I also chose your hotel because you listed a fitness center. It not safe, reeks of mildew and mold. The water fountain is out of order and the soap dispenser in the mens room had soap so old it had broken down into layers and solidified. There was standing water on the floor in front of the electrical controls for the jetted pool and sauna. I ate breakfast 3 mornings, it was a total rip off. The food was barely warm and the chilled items did not look fresh or appealing. I ate yogurt and toast mostly. Read more

Genuine Hotels.com guest review

Bed in room is not facing the t.v. Had to crane my neck or lie on my side to watch. MOVE THE BED!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very quiet, comfortable and clean. Friendly staff. Good location. Stayed here numerous times and always pleased with this place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice solid hotel, not a shabby wood-frame place. The rooms are spacious, quiet, and recently updated. Everything worked including internet, tv, lights, toilet, etc. The outdoor pool was closed and appeared to have been closed for a long time. You have to pay $10 for breakfast. The gym had only aerobic machines, a set of free weights, and a bench. Bed […] was unbelievably comfortable, pillows were great. Best night sleep in a hotel. Read more

Genuine Expedia guest review

It's was great and staff were really nice. Right next to the mall and variety of restaurants available. Next to the highway and great place for people who are visiting and not familiar with the area.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The staff was very nice and the room was great. Very clean

Genuine Expedia guest review

We were dismayed to discover that the breakfast was not included in the room. For the $10 charge per person, we were seated by a waitress and served coffee - and then told to serve ourselves at the buffet. The buffet held the same foods that the "included" breakfast buffets offer - - nothing made-to-order such as omelets, no decent pastries, etc. AND […] we had to eat on styrofoam dishes with plastic tableware. This is not appropriate! Needless to say, we are very disappointed with this type of buffet with a charge added. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stay there because it is close to our son's family and are well taken care of.. We try to use Wyndham when we travel because we are members of their rewards program. Unfortunately, we don't get points from them when we book through hotels.com.

Genuine Hotels.com guest review