Under the best of circumstances this hotel would have rated well, it is visually very beautiful, located in a perfect location (about 5 minutes easy walk to TGV Central station) and a great restaurant. However during our stay we had a medical emergency and needed a doctor. The night manager, Laurent, was fantastic. He went to great effort to get a doctor […] to come to the hotel, unfortunately the doctor would not come so Laurent assisted with getting us a taxi to the hospital emergency, explaining everything to the driver and then again to return from the hospital to the hotel. He was very helpful and I would highly recommend the hotel. Read moreGenuine Hotels.com guest review
We like to stay near but not right in the town centre. Le Cloitre St Louis fits the bill precisely. The room was spacious and comfortable, and the on-site parking was convenient for our day trips to the surrounding districts. The staff were professional and friendly, and responsive to our needs. All in all, a satisfying stay.Genuine Hotels.com guest review
"Character hotel in great location"
We arrived by taxi, might not be easy for independent travellers to find but in an excellent location, about 100m off the main road so quiet, just inside the gates of the old walls, 5 mins walk to the station: good for excursions to other places such as Nimes, 5 mins walk to the main square and the Palace de Papes and bridge. A character building, […] originally a monastery then a hospital, the restaurant is in the old Cloisters but our room was in a new annexe that was clearly new rather than fake old. There are plenty of restaurants in Avignon but the hotel restaurant is also very good, ideal for a first day or if you have spent the day on an excursion. Good buffet breakfast, attentive staff. Read moreGenuine Expedia guest review
would stay there again, great location, helpful staff, good secure car parkGenuine Hotels.com guest review
Loved our stay at Hotel Le Cloitre - the room overlooking the courtyard was comfortable and very pleasant and light. We ate in the restaurant several nights and the food was really good and the venue so charming. Helpful staff. Great location in the old city.Genuine Expedia guest review
An outstanding atmosphere of calm because of the antiquity of the settingGenuine Expedia guest review
The hotel is very grand looking from outside and well appointed room (deluxe room) was comfortable and good value, with discount. Bar closed too early (there are many nearby though) and bar/restaurant while nice lacked personality or atmosphere.Genuine Hotels.com guest review
We stayed at Hotel le Cloitre for 5 nights. The building has been beautifully modernized and is in an excellent position, close to the train station and the bus stop for the TGV. We ate in the hotel restaurant a couple of times and the food and service there were very good.Genuine Hotels.com guest review
Very good locatiion, comfortable bed, reasonable service, very clean. Described as 'minimalist', so much so that no drawers provided in bedroom, no grips for getting out of bath, shower extremely narrow and nowhere to put soap or shower gel. Did not expect to live out of our suitcases in a hotel costing this much and when we complained, were told that […] the shelf above the small hanging cupboard, where the safe was already situated, should be enough! Although my husband is quite tall, I am very short so this really was not the answer I wanted. Buffet breakfast was good but expensive (Euro16 per person) and no facility for just a 'cafe complet'. Read moreGenuine Hotels.com guest review
"Lovely hotel in great location!"
Thoroughly enjoyed our stay. Hotel room was very comfortable, staff polte and helpful. We did no eat in the restaurant at the hotel as there is so much choice in Avignon. We loved relaxing on the roof terrace in he afternoon. Overall a very pleasant stay and will definitely recommend.Genuine Expedia guest review
Best part of this hotel is the pool on the roof .male receptionist very rude also young female unlucky for them we speak French!Genuine Hotels.com guest review
"Great hotel with character"
Beautiful hotel with lots of character. I would be very happy to recommend it.Genuine Expedia guest review
Just returned from our stay. Room was perfect,spacious with a lovely view of the courtyard. On the last day we discovered beautiful old chapel inside the hotel, this was not mentioned by the staff? I read a review before I visited which said that so much more could be done with the hotel ~ I totally agree with this...such a shame ! On arrival sorted […] the usual check in..passports/bank card. on day 5 received a phone call to our room to request that we went to reception and paid up the room bill, 2 days before departure. The staff could not give me a reasonable explanation for this ! Quite embarrassing ! Read moreGenuine Expedia guest review
"Very nice hotel walking distance to food, bars an"
We would go back & stay there again. It was very niceGenuine Expedia guest review
"Good location, good value."
The new part is very nice, though does not have the character of the old cloister. The air con unit in the room was pretty loud. Staff was very helpful.Genuine Expedia guest review
Worst room in hotel-in the attic had to go downstairs to use the bathroom,no good for people over 70 in the middle of the night ,Desk staff kept us waiting till 6.00 to book inGenuine Hotels.com guest review
"Would stay here again anytime!"
The hotel is really beautiful, and after a few days in Paris, the room seemed huge! The bathroom was very nice and very clean. We unfortunately spent only one night (there wasn't availability our second night in Avignon), but we'd certainly stay there again and recommend it to everyone. Also, the food at the restaurant just around the corner (La Cintra, […] I think it was called) is excellent! Read moreGenuine Hotels.com guest review
"Hotel not as described."
I arrived for a 7 night holiday to find this hotel virtually closed, with no services available apart from the availability of a room. I was informed that the restaurant and bar were closed down for the week. There was no food or room service available, no tea-making equipment in the room, none of the described services which had been stated at time […] of my booking. There appeared to be no other guests and only a receptionist on duty. She had to keep phoning 'her manager' at home to get my questions answered. I was given a room that was the most depressing that I have ever experienced in a hotel. It was in the modern block and was a rectangular box with permanent shutter slats at the window, which could not be removed and made the room extremely dark. The minimal furniture was black in colour and there was a tiny black shower room. There was a business desk, but no dressing table or mirror or anywhere to attend to hair and makeup except for the shower room. The next morning was bright and sunny but it was ridiculously dark inside the room. I can only describe the room as horrible. The next day I was offered an upgraded room in the old building, which was more pleasant, but I decided to check out because I did not wish to spend my week's holiday without access to the services and facilities that had been stated. Read moreGenuine Expedia guest review
"Great location for the historic sights"
We had a great time - hotel is inside the walled city and is a relatively short walk from the major sites and the bars/restaurants.We had one of the exclusive rooms in the old buildiing which was comfortable and quiet.Reception staff were all very friendly. We only had breakfast on one of the days but it was very good. Did not get to eat dinner in the […] hotel - the dining room was full on each of the 3 nights we stayed there! Avignon itself has a bit of a problem with beggars on the streets, we must have passed 5 or 6 in the short walk to the historic palace. They were a bit intrusive. Read moreGenuine Hotels.com guest review
"A lovely hotel"
Lovely old building in perfect location. High standard of room & dining. Secure car parking on site.Genuine Expedia guest review
"Only come for the restaurant. Stay somewhere else!"
We stayed in a room that is advertised as Deluxe, which is supposed to be the roomiest, and priciest rooms in the modern section of the hotel. It was the width of a dog kennel. Even though the twin beds were smaller than usual, we could barely get past them to access the room. In addition, the closet was set into the wall, which smelt very musty, so […] my clothes didn't stay clean. When I tried to use the shelves in the closet, they fell down, and I had to try to rebuild them before use. There I'd no kettle - the hotel charges 5 euro for a cup of tea. When we sought advice from the hole staff we received vagueries, that were of little help. One staff member in reception was an exception. The restaurant on the other hand was beautiful, and the food exceptional. Full marks to the chef. Only complaint there was that the staff kept us waiting at the door of the restaurant (entrance from hotel), and conscientiously ignored us for a long time until I was forced to interrupt a waiter to get attention. We had booked well in advance. Once seated though we were well treated. Read moreGenuine Expedia guest review
This is an absolutely great hotel. We stayed in the old part and the rooms were great ... unfortnately, they were having some problems with the air conditioning and it was a bit of a heat wave but beyond that you could ask for a better location. We used this hotel as a base to scout out the rest of the surrounding region - there are so many beautiful […] places within a 20 to 40 minute drive. Truly had a great time and the staff were wonderful. Sadly I cannot recommend their dinners however the breakfast were good. Nice Irish pub up the street for dinner. Read moreGenuine Hotels.com guest review
"Excellent Hotel in Avgnon"
The Hotel Le Cloitre St. Louis is an excellent hotel located off of the central pedestrian quarter in a quiet courtyard. The design, attentive service and peaceful atmosphere were all welcome features and added to the enjoyment of our stay. The breakfast was excellent with a full array of resh choices.Genuine Hotels.com guest review
"unless you have money choose another hotel..."
We had a 3 person room with single bed down stairs. Bathroom for double bed upstairs was cramped. Aircon was noisey. Staff were pleasant and helpful (receptionists and cleaners). Good location just off main street.Genuine Expedia guest review
"Great location within the walls of Avignon"
Great location. A short walk to shops, restaurants and all the sites. The separate toilet room is very small in the new rooms. You can barely close the door when you sit on the toilet. The toilet in the old cloister rooms is a better size. Choose these rooms.Genuine Hotels.com guest review
"4 star location, but 2~3 star service"
The location is great: walking distance from the station & inside the city walls. Our stay was at the end of June & we were in one of the modern rooms in the annex We found several problems with our room: on arrival the sink was blocked, and the air-con was barely working: at full blast it would hardly rustle a piece of paper & was only a fraction […] below room temperature anyway. So the staff fixed the sink & gave us a fan, but that misses the point for a 4 star hotel. The staff were helpful, but hardly went out of their way to provide anything other than the most basic "fix". Our final issue involved ordering a taxi to get us to the TGV station. It was late, and the desk staff couldn't really care. I cant believe we were the first to ask for a cab to the TGV so why not make it clear to the cab company that being on time matters. This is an ok hotel in a wonderful city but 4 stars is at least 1 too many Read moreGenuine Expedia guest review
"Service could be more organised"
The hotel is hard to locate with the front door to reception in a no standing area. The rear parking access is better, but there are three intercoms to choose from to get the hotel reception to open the gate. They also really need a map of the place. There appear to be two dining areas, one for groups and the other for smaller numbers. Despite booking […] a dinner with reception, neither area knew about it and I had to search out which area to go to myself. Otherwise the facilities and hotel itself are good and the location is very good. Read moreGenuine Hotels.com guest review
"Don't Go There!"
Hotel in a great location, Breakfast excellent and my room was large enough with good air on. But there it ends. Staff disappointing. I arrived around 7.45pm. The desk clerk spoke great English so a plus, but provided very little information and it had to be "dragged" out of her. To make matters worse, my room had no lift access. I was simply told that […] I should carry my cases up the stairs as that was the best way. There was no offer of assistance. The stairs turned out to be a narrow, very steep and winding staircase, obviously hundreds of years old, but not easy to ascend let alone with 2 suitcases etc. It was very difficult and unpleasant and the lack of concern by the desk clerk was derelict. I am on the wrong side of 60, so it would be readily apparent that it was a very difficult task for me. It took me about 15 minutes to get up the 3 flights of the medieval staircase and I was distressed at the end of it. No other room was offered and I was so deadbeat that I had no other option, but to proceed. It transpired that there is a porter, but that was not offered, nor when I was leaving. If you are hellbent on going there, do not accept rooms 114 or 115. All others seemed to have lift access. The other down side was the room lighting, the lights were insufficient and in at least half of the room it was not possible to see clearly, let alone read instructions attached in those areas. A lovely building, but time there spoiled by some slovenly staff and lack of any care. Read moreGenuine Expedia guest review
"Great hotel in Avignon"
A great hotel in a great location. Spent 4 very comfortable nights there. Stayed in spacious modern room overlooking the garden; good range of in-room facilities. Hotel had small gym and roof-top pool. Would highly recommend it for a trip to Avignon.Genuine Expedia guest review
"A step back in time"
We really enjoyed our stay here. I was nervous about it given some of the reviews, but we really had a great experience. The hotel is within a converted monastery within walking distance of all the sites in Avignon. The feeling of history permeates the whole hotel, from the central cloister to the domed former chapel tower. The shuttle to the TGV station […] is just 3 minutes walk. We found the staff to be very helpful with tourism tips. We had booked an "Exclusive Room" because we wanted to be in the old part of the hotel, and I'm glad we did. While the new wing certainly has some interesting architecture, it was a great experience to be in the spaces formerly occupied by the monastery. Opening the windows onto the birds in the central cloister was a refreshing way to start the morning. Our room was spacious and clean. The bed was comfortable. The very sleek & modern bathroom was well-appointed with a bath and shower. The provided toiletries were from the local Fragonard perfumery and smelled amazing. The one drawback was the breakfast - the food was not refilled frequently enough (the response of the waitress to a complaint about the empty buffet was that 'people take too much'). You would think they would have figured out how much food they need by now. For the price we paid, we expected the buffet to be fully stocked. The restaurant is in a great location under the arches of the central cloistre, so I recommend eating here at least once just for that reason. Read moreGenuine Hotels.com guest review
"Nice Hotel Good Location"
Lovely setting for a hotel, inside the fortified wall, just behind La Poste where the cheap one Euro twenty shuttle bus from Avignon TGV station stops. The room in the new wing of the hotel is large and comfortable, but I'm not convinced that the receptionist gave me the best available room, given that all the rooms in the new wing appear to be the […] same, and most of the windows in the other 30 or so rooms appear closed, ie. rooms not occupied. They gave us the room on the ground floor. I would rather get an upper floor where I can feel more comfortable opening the balcony windows. Read moreGenuine Expedia guest review
"Convenient location and lovely building"
The hotel is just round the corner from the Post Office where the buses stop, including the shuttle to the TGV station. It's also just a 5 minute walk into the main square, so locationwise is perfect. The hotel itself is a lovely old building, and the rooms are well equipped. It can be a little noisy as with tiled floors the closing of doors and suchlike […] echos. Good English spoken at reception who are also very helpful. Pool area is nice but could do with more shade. Although Wifi only advertised as being in public areas we were able to pick up a decent signal in our room. Read moreGenuine Hotels.com guest review
"Great locations and lots of charm BUT......"
Cannot fault location and the building itself has lots going for it. We ended up with a very poor room - sloping celing and very little natural light. A large person would not fit into the shower although the mirrored tiling was of interest, I suspect there are great rooms in this hotel but booking last minute meant we didnt get one of them. Roof area […] with pool was a nice feauture and free wi-fi was a bonus Read moreGenuine Hotels.com guest review
Mixed thoughts on this hotel. Great location, comfortable beds (we were in the new wing), nice small (not heated) rooftop pool and pleasant lounging area which was a welcome break from the hustle of Avignon, during the July Festival. Very helfpul staff, who spoke good English. Good breakfast. BUT the other reviews are correct about the hotel. If you […] want quaint you won't get it in the new wing. We didn't mind as we knew before arrival and didn't spend much time in the room. The new rooms are functional and have good AC but the shower/ bath is poor - shower isnt wall mounted and have to hold it by hand. The water pressure wasn't great. The biggest disappointment was that we pre-booked dinner at the hotel, in order to eat in the authentic cloitre area which is shown on all of their website/ advertising. When we turned up that evening, we were told this simply wasn't an option and we had to eat in the garden. Given that this is at the back of the cloitre, and faces onto the pre-fabricated metal wall of the new wing, and has metal chairs, this wasn't the case. The food was good, but we wouldn't have eaten here if we had known. Overall, we would definitely stay here again though for the location and calm rooftop area alone. But be warned, and if you want a room in the main hotel, ensure that's what you are getting when you book. Read moreGenuine Expedia guest review
"Bedbug Infestation Warning"
Having stayed several times before I was happy to be back and in the old, far nicer, part of the hotel. After a late arrival and even later Avignon Festival shows I fell into bed at 2am - and woke around 5. First indication was blood on the sheets - which it became quickly clear was the sign of a major bedbug infestation in the bed. It was completely […] disgusting - I killed probably a dozen bedbugs, many fully grown (in other words they'd been around for some time). This was bad enough (and a week later I have over 100 bites all over me as an unwanted souvenir) - but the response of the hotel was the real problem. No regret, no apology, no remorse - not even any surprise - utter indifference. After 25 years of traveling for work this is the most disgusting experience I've ever had in a hotel (and on check-out the hotel even tried to make me pay the laundry bill for the pyjamas I gave them to have cleaned). So while bedbugs may be unavoidable, bad service is not - and none of this bore any resemblance whatsoever to a four star hotel experience - I have received far better service in generic chain 2/3 star hotels in the US. Beware. This place is truly awful. Read moreGenuine Expedia guest review
"Cloitre St Louis, Avignon"
Very good standard hotel in ancient buildings, well located for important sites in Avignon. We enjoyed our stay & would happily visit again.Genuine Hotels.com guest review
Great location - close to the `old city'. Friendly staff. Only comment is that the rooms in the `modern' section did not have direct access ie. you needed to carry your bags up or down several stairs to enter the room. Could be a challenge if you had heavy bags or had mobility issues.Genuine Expedia guest review
"A stunning historical building and a gracious and comfortable hotel complex"
We very much enjoyed our stay and marveled at the beauty of the cloister and garden every morning over breakfast and relished our quiet and comfortable room.Genuine Expedia guest review
"May 2011 our stay at Hotel Le Cloitre"
Beautiful hotel very tranquil spot within busy Avignon. Our room overlooked the garden and it was hard to believe we were in a city. The ambiance was lovely. We were disappointed to find that we had a room in the modern extension -this was not clear when we booked the room and we paid for a superior room. However the room itself was spotless and comfortable […] -there was air conditioning. The hotel had secure car parking which is a must if you are travelling by car. It was a little tricky to find when we first arrived -it would be useful if the website gave info on how to access. Staff were polite and helpful. The location of the hotel is excellent for sightseeing -no need to drive once you get there. We would go back for another visit. Read moreGenuine Hotels.com guest review
"Hotel Le Cloitre St. Louis in Avignon, France"
Our stay was very pleasant. Had very nice dinner in hotel one night. Hotel is 2 blocks from regional train station which we took from Marseille Airport (45 min), vs. TGV train station, further away, reachable by a bus). Bought breakfast food and water at mini/City Carrefour 2 blocks down main street (next to McDonalds) and filled up mini on refrigerator, […] as hotel breakfast was EUR 16 per person. Hotel is off Avenue de la Republique. This main street starts to become seedy starting 6:00 pm. Several people did not recommend going out at dark. We ate earlier dinners at bistrots near hotel due to this. Lap pool on roof. Parts of hotel do not have access to an elevator. Had to lug our luggage up 18 stairs. Very charming hotel and would return again. Used Avignon as base to visit Aix-en-Provence via bus (1 1/4 hours); took a mini van tour to Les Baux, and St. Remy and Pont du Gard. Very helpfuland friendly management. Read moreGenuine Hotels.com guest review
Good trip on Eurostar and great hotel. Wonderfulplace to visit.Genuine Expedia guest review
"Cool and civilised"
Beautiful old building within the city walls, has a calm and cool atmosphere, wonderful food, large car park and is very close to the museums, galleries and train station. Makes a very easy visit and the town has good public transport. Hotel is set around a large internal courtyard with huge plane trees, it has a roof top swimming pool and terrace garden […] separately to the large courtyard. Immaculately clean. Read moreGenuine Expedia guest review
レンタカーの返却先の変更対応をしてもらい助かりました。建物は雰囲気があって最高でした。（もう少し中心部に立地していたら観光的にはベストでしたが、車利用には適切でした）Genuine Hotels.com guest review
"Un séjour agréable dans un cadre romantique"
Une grande chambre, moderne et propre, atypique dans sa configuration mais très bien équipée (grand bureau, lit double confortable, tv, canapé, table basse, terrasse avec table et chaises, etc.), le parking (même si payant). Un service aux petits soins, un personnel agréable et serviable. Seuls bémols : les chambres ne se situent pas dans le cloître […] mais dans une annexe très moderne, mais avec beaucoup moins de charme. Chambre pas très lumineuse. Appareils de remise en forme et de musculation dans le couloir / pas de salle de fitness spécifique. Read moreGenuine Hotels.com guest review
"큰 방, 아늑한 침대"
파리와 니스에서는 방이 너무 작아서 '원래 유럽은 이런거구나..'싶었는데 이 호텔은 방이 매우 넓었어요. 수도원 리모델링한 호텔이어서 그런지 건물도 매우 이뻤고, 방은 기숙사같은 외관이었다고 해야하나... 전체적으로는 매우만족인데, 굳이 단점을 뽑자면 방이 넓어서인지 따뜻해지는데 시간이 좀 걸렸어요. 히터를 켰더니 팬 돌아가는 소리도 좀 크긴 했구요.. 잠을 못 잘 정도는 아니지만 예민하신 분들은 안 좋을 것 같아요. 여름에 가면 히터 필요 없을테니 좋을 것 같아요!!Genuine Hotels.com guest review
Très bon accueil, personnel très professionnel, souriant, aimable.un plaisir de prendre notre chambre très agréable-un calme absolu malgré un congrès dans l'hôtel.La chambre très spacieuse, sdb très propre .10/10.A recommander ....j'ai fait beaucoup d'hôtels sur avignon. merciGenuine Hotels.com guest review
Hotel très bien situé personnel aux petits soinsGenuine Hotels.com guest review
Excellente adresse tout à fait abordable grâce aux remises accordées par le site hôtels.comGenuine Hotels.com guest review
수도원을.리모델링하여 쾌적하고 예쁜 호텔이었습니다.Genuine Hotels.com guest review
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