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Marriott Oakland City Center - Oakland 37.80162, -122.27283
1001 Broadway, Oakland, CA, 94607 United States
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Guest review summary
- 4.3 Average rating: All Trip Types
- 87% Recommended
- 61 Reviews
- 4.4 Hotel Service
- 4.6 Room Comfort
- 4.6 Hotel Condition
- 4.5 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (61) | 4.3 |
| Business | (16) | 4.1 |
| Romance | (4) | 5.0 |
| Family | (4) | 3.5 |
| With Friends | (8) | 4.6 |
| All Others | (29) | 4.3 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Complimentary newspapers in lobby
- Concierge services
- Express check-out
- Fitness facilities
- Internet access in public areas - surcharge
- Internet access - wireless
- Multilingual staff
- Parking (surcharge)
- Parking (valet) Fees Apply In/Out
- Parking garage
- Room service (limited hours)
- Safe-deposit box - front desk
- Spa tub
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business services
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Complimentary weekday newspaper
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (surcharge)
- Iron/ironing board
- Pay movies
- Rollaway beds
- Turndown service (on request)
- Voice mail
- Wake-up calls
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Gift shops or newsstand;
- Number of floors: 21;
- Number of rooms: 484;
- Restaurant(s) in hotel;
- Swimming pool - outdoor
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Dining
City Center Grill - This restaurant serves contemporary American cuisine for breakfast, lunch, and dinner.
Atrium Lounge - Beer, wine, and cocktails.
Java Parc Cafe - In addition to gourmet coffee, this cafe serves breakfast and pastries.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf - driving range nearby
- Golfing nearby
- Swimming on site
Nearby Activities & Points of Interest
Less than 0.5 mile
- Oakland Convention Center - 100 yards
- Oakland City Center - 300 yards
- Downtown Oakland - 500 yards
- Pardee Home Museum - 600 yards
- African American Museum - 700 yards
0.5 - 1.0 mi
- Oakland Museum of California - 900 yards
- Jack London Square - 900 yards
- Oakland Amtrak Station - 900 yards
- USS Potomac - 1000 yards
- Paramount Theater - 1100 yards
3.0+ mi
- Oakland Convention Center Heliport (JCE) - 6.4 miles
- San Francisco China Basin Heliport (JCC) - 6.6 miles
- Oakland Intl. Airport (OAK) - 7.0 miles
- Sausalito Commodore Center Heliport (JMC) - 14 miles
- San Francisco Intl. Airport (SFO) - 14 miles
- Concord Buchanan Field (CCR) - 17 miles
- Livermore Municipal (LVK) - 26 miles
- Novato Gnoss Field (NOT) - 28 miles
- Napa Valley Airport (APC) - 29 miles
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 35 miles
Reviews
Filter by:
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All (61)
- Recommended (53)
- Not recommended (8)
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Reviewed by a Hotels.com guest on Nov 17, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Convenient location"
Reviewed by Susie of Crescent City on Oct 21, 2009
This hotel was a Hyatt and is now a Marriott - Concierge and Bell Staff very helpful - housekeeping responded to request for a refrigerator within 10 minutes of my call. Room service food was good, temperature as expected and within the stated time - usualy 'early'. When I arrived the front desk staff at the counter was occupied and another person came forward and opened another station - that was great, no waiting. The BART is directly across the street (11th) that was very convenient to the SF Airport.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"What's to be expected"
Reviewed by a Hotels.com guest on Oct 21, 2009
I paid the lower rate, considering my other option was the concierge service. I never go to extravagant on hotels when I visit San Francisco as I don't spend much time in them other than sleeping. This time around the Nike Women's Marathon was happening so I opted to stay in Oakland. This hotel had BART right across the street- literally, so it was perfect. No worries about walking around late at night to get to your hotel. No microwave or fridge was a disappointment, we ordered delivery the first night as we didn't want to spend $50 on room service food. No complaints, the shower head made a difference in the standard hotel room. All was to be expected from this Marriott. If you are looking for a room with room service, concierge, and lots of amenities- this is a great choice. We never spend time in our hotel to notice so can't review much of them.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 8, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 7, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Great Room for the Money"
Reviewed by a Hotels.com guest on Oct 3, 2009
Out standing hotel- excellent rate. Parking is expensive- even self-park but this is the norm for in town hotels-especially in the area.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very nice and clean room"
Reviewed by Moli of Rancho Cucamonga on Sep 29, 2009
We all slept well for the two nights that we booked. We have no complaints for the room, but we don't like to pay for parking. Everywhere you go in the bay area you have to pay to park.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Oakland City Center - Great Hotel, Great Location for Business"
Reviewed by Susan of Crescent City on Sep 28, 2009
Love this hotel, in-room dining, quietness. Needs in room wifi, however.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"great view"
Reviewed by Stephen of Chicago on Sep 24, 2009
from the 16th floor I had the best view of S.F. and the bay.It was worth the price alone for that!!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"very satisfied"
Reviewed by a Hotels.com guest on Sep 22, 2009
I would come here again .It is very reasonable and the rooms are comfortable .
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Marriott Oakland City Center"
Reviewed by a Hotels.com guest on Sep 21, 2009
Give the price of the room, wireless service should have been complimentary. The lack of internet service seems inconsistent given the other amenities (which were of a generally high level).
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Decent room- difficult check in and check out."
Reviewed by J of san francisco on Sep 2, 2009
The actual room was decent. It seemed ordinaary considering I was given an "upgrade" when my hotel.com reservation didn't pop up when I checked in! The birthday card was a nice touch- but was spoiled when I recieved a dining charge to my room that wasn't mine. While checking out, extra time was spent to clear up the mistaken charge!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Oakland Parking"
Reviewed by David of West Linn on Sep 2, 2009
Very nice hotel, very reasonable pricing for the quality of romm and location was good for our needs. Unfortunately, when I booked, I thought parking was included. Since the city of Oakland is broke, don't dare to park on the street overnight or risk ticketing or tow. So I had to pay $20 more per day for overnight parking with NO in & out priveleges. Or Valet would park for $29/day. So the actual cost was more than I had expected, or I would have chosen another facility
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Room"
Reviewed by LaToia of Sacramento on Aug 26, 2009
There were issues with how my room was booked and caused me to call the hotel and hotel.com multiple times but they got it fixed. By the time I checked into the hotel, they gave me a special corner room with beautiful views and extra space. I loved it. I would stay there again for sure!!!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 12, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by Kim of Balboa Island on Jul 16, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Extra Parking fee."
Reviewed by a Hotels.com guest on May 28, 2009
If you have a car? Don't think of this hotel!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great location"
Reviewed by a Hotels.com guest on May 28, 2009
Hotel is conveniently located at the Oakland City Center/12th Street BART station. My only complaint is the lack of a jacuzzi, especially since the hotel description lists a jacuzzi as one of the features.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Parking and internet service"
Reviewed by a Hotels.com guest on May 22, 2009
It doesn't have parking and parking fee can be $30 per day and no free internet.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Nice rooms but too much money"
Reviewed by a Hotels.com guest on Feb 19, 2009
I was very dissatified with paying for parking as a guest in the hotel. The hotel lobby and rooms were nice, except for the bathroom, it wasn't very clean. I think the price is too high for the little quality that is given.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 2.0 Room Cleanliness
"Excellent hotel"
Reviewed by a Hotels.com guest on Jan 14, 2009
For the price, it was excellent and conveniently located right next to BART. The room had a fantastic view and was quiet. Only downside was we were not informed of the parking costs per night.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by ERIC of PERTH on Dec 28, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 23, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 15, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 24, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"easy access to Bart and great eateries"
Reviewed by a Hotels.com guest on Sep 7, 2008
easy access to Bart and great eateries
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel; neighborhood & parking poor"
Reviewed by Teresa of Silver Spring on Aug 27, 2008
Loved the hotel. However, it is very difficult to reach off Broadway and the parking is extraordinarily expensive. I would have preferred a hotel in Emeryville where parking is free.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Nice Hotel"
Reviewed by Ernie of Diamond Bar on Aug 27, 2008
Nice size room with 2 full beds, bathroom needs some kind of air vent, great customer service, fast room service, valet people very helpful, just a goodole place to stay, I will come back....
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Parking"
Reviewed by a Hotels.com guest on Aug 5, 2008
When you book a room, you should be aware of all costs. Water (for one regular bottle) at almost $3.00 is an insult. It would help your establishment a lot to give a few little things to your patrons. It wouldn't cost you cost you that much. Also, to be told that your parking is $25- from four to 24 hours is a rip off especially when you were not informed before. We chose your hotel because we were willing and could afford the quoted price. Why don't you include the parking in the cost of the room or are you afraid that you will lose customers. You have lost us permanently!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Well kept Marriott"
Reviewed by a Hotels.com guest on Jul 30, 2008
Hotel and hotel staff were great. It may have been overpriced by $20-$40, but overall I would recommend it and would stay there again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great place to stay"
Reviewed by a Hotels.com guest on Jun 9, 2008
Very enjoyable stay and would stay there again and would recommend the hotel again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Location Concerns"
Reviewed by a Hotels.com guest on May 29, 2008
The Marriott was great once inside, the the surrounding areas were questionalbe in terms of safety.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 21, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Great Choice"
Reviewed by Jeanette of Phoenix on May 7, 2008
We stayed here for an anniversary trip. Hotel was great, staff helpful and location was perfect. We walked across the street to the BART which took us right into San Francisco. We enjoyed many great restaurants within walking distance of hotel. It is quite a distance from the airport and the parking fees were a bit high but overall happy and would stay there again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Godd room for the money"
Reviewed by a Hotels.com guest on Apr 30, 2008
The room was good, but I did not like the room service hours.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Parking"
Reviewed by a Hotels.com guest on Apr 16, 2008
Valet parking pricie, hotel should have self park so that guests can go and come without paying every time
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 15, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 1, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"clean room"
Reviewed by a Hotels.com guest on Mar 31, 2008
cleam room. decent stay for downtown Oakland
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 19, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good value"
Reviewed by Marjorie of Medford on Mar 13, 2008
The room was very comfortable; service prompt and friendly. Only caution: parking and food are very spendy.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great room for the money"
Reviewed by a Hotels.com guest on Jan 8, 2008
It was an overnight stay so the room wasn't used for much more than just a place to shower and sleep. However, it's a peace of mind that it was clean and comfortable. Paying for parking is a bit outrageous. Hide it in the room fee or something but it "feels" atrocious that one has to pay for parking when you're already paying for the accomodations. Seems that should accomodate your transportation as well.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 8, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
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Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews