Ramada Pensacola - Pensacola

The location was close to sights we wanted to see. The up keep needs a lot of work. Non smoking room smelled like a smoker was there before us. They didn't clean the room and we had to go get towels which had holes and stains. Only gave me two towels for two people no mat hand or face clothes. We hung up towels to reuse. They came in took towels and […] nothing else. Had to go ask for more every day. The employee were polite. We would got down the road father next time. Read more

Genuine Hotels.com guest review

The room was beyond dirty. I had to scrape toothpaste off the sink. The carpet was sticky it was so dirty. The toilets weren't working when we checked in. 5 hours later we checked out when we were told they wouldn't be fixed until at least morning. I would not go back here at all.

Genuine Hotels.com guest review

Friendly staff. Will go out there way for you. The Hotel itself needs improvement. You can tell they are working on the Hotel but the carpets are real dirty and so are the bathrooms. Seems the staff tries there hardest to make you feel comfortable but the Hotel needs more towels and better bedding. It is a shame because they have professional employees […] who do there job well just need to fix up the Hotel better. Last thing it is a friendly pet Hotel so yes the barking will keep you up. It would be more convenient if they had one side of the Hotel pet friendly and the other side regular! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The location was great the only thing I didn't like was that the curtains couldn't close all the way which was horrible at night. We were right next to a lamp post and the light was glaring in our room the whole night.

Genuine Hotels.com guest review

beds were not comfy as they stated pillowtop mattresses, I thought I would sleep great! Also, the air conditioner was set to cut off every few minutes and we had to keep getting up to turn it back on. Even my kids said they would not stay there again. we stayed two nights but we were considering leaving after the first night of no sleep.

Genuine Hotels.com guest review

Motel was convenient to my business venture. Picked it for the price. Staff was,friendly and helpful to finding places since out was from out of town. It would have nice to have had at least a refrigerator in room.

Genuine Hotels.com guest review

Room was good, clean, had a good shower. The thermostat on the air conditioner was on fritz and we had to keep adjusting the temp during the night.Hotel staff was not very accomidating when we needed to drop off our stuff before check-in though they allowed us to check-in 2 hr early.Hall carpet needed to be cleaned. Pet friendly and had good coffee! […] A GREAT Greek/Italian restaurant real close. Read more

Genuine Hotels.com guest review

I stayed there because it was a non-smoking facility. Most important to me. Room comfortable enough. Lots of noise from other guests and repair place at dealership next door. Walls are thin. broken tile/marble in bathroom. Thought there was a mini fridge and coffee maker when I booked, but there wasn't and had to throw out small refrigerated items I […] had brought with me. Bought a small coffeemaker myself to use while there. Otherwise, o.k. Read more

Genuine Hotels.com guest review

The biggest problem with this hotel is it seems to be critically understaffed. Not all rooms have towels, phones, lightbulbs in the lamps. The folks that work there do their best to fix these things, but there are still some things missing.

Genuine Hotels.com guest review

I usually stay at the Travelodge across the street from this motel but I thought that I would stay here just for a change and because the Ramada in Arizona that I've stayed in were very nice. When I got to the motel the front desk lady was on the phone yelling at one of the housekeepers about a room she needed to clean. I attempted to check in (this […] was at about 1:30 pm). I was told that check in was not until 3 pm. I have never in all my years of traveling from state to state on vacation or for business have ever heard of a motel check in time of 3 pm. The key that I was given did not not work on the doors until it was reactivated 2 times. I don't know why I thought there would be a small refrigerator and microwave in the room like in most motel rooms, but I was a little surprised when I didn't see either There were no towels in the restroom which I don't mind because I would rather buy my own towel, but once the housekeepers saw my towel in the restroom the next day when I was out they filled the restroom with 3 or 4 towels. I was honestly disappointed with this motel and I wouldn't want to stay there again. Read more

Genuine Hotels.com guest review

Great internet speed, comfortable bed. However, leaky toilet, shower head did not work at all, and continental breakfast was so so. The juice machine had apple juice out of the orange juice side. Where it said apple juice, water came out. No eggs. I stayed at a similar Ramada Hotel in Panama City the next day and this was awful compared to it. The rooms […] did not smell as good. If its just me for the price, I suppose..but NEVER with my family. Read more

Genuine Hotels.com guest review

The Hotel overall was dirty and not maintained. Burn holes in the bed spread, visible hair on the bathroom floor, and obnoxious deodorant smell trying to cover up other odors!

Genuine Expedia guest review

They do not change the sheets, we found hair all over one of the beds We will not be staying here again

Genuine Hotels.com guest review

The front desk lady the night I checked in was very pleasant and helpful. She gave me exact directions on how to get to my room & any needs I may have had. There were a few nights when other guests in the hallways were rowdy & loud.

Genuine Expedia guest review

We stopped in Pensacola as a mid-way point to Orlando, and this hotel was so terrible we left one hour after checking in. It was in an unsafe part of town and the hotel was very rundown. The room was filthy with stains on the furniture. I do not recommend this hotel to anyone!

Genuine Hotels.com guest review

Everything is old nasty and falling apart, Manager Flora was rude everyday to me then on last day was nice, then said she would give me a discount on my next stay then a few hours later i decided to book another night and she said i would only get discount if i gave her good review on Trip Advisor, Very unprofessinal staff... Nasty place, the breakfast […] is not good, Dont be mislead Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Horrible, and I'm not a picky traveler at ALL! Phone didn't work, hair dryer was broken, shower didn't work, toilet was broken, tub was dirty as well as the bathroom floor (there were stains all over the floor-CLEARLY visible), all but one ice machine in the entire building were broken, the bed was very uncomfortable, & housekeeping showed up to "clean" […] the room before checkout & then had the nerve to ask us when we were planning on leaving! Truly a horrible hotel & worst hotel experience of my life! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

While all the amenities were nice, there were a few shortcomings that were hard to overlook. 1) Black Mold around the window, 2) Water stained carpet near the window, 3) Chipped floor tiles in the bathroom, 4) Mildew on the base of the shower curtain, 5) Poor repair job and paint job around the frame of the bathroom door, and 6) Scuff marks all over […] the doors. I didn't partake of the continental breakfast because I could not climb the stairs to the second floor, and there was no elevator. This makes me wonder just how "accessible" this hotel really is. Read more

Genuine Hotels.com guest review

Disgusting & filthy. Horrible experience, beyond words. No signs of house keeping during our two day stay. Requested our sheets be changed after first nite, sure they hadn't been changed from previous tenants. Eleven hrs after we ask, the lady at the front desk ended up bringing sheets after 10 pm and my wife changed the two beds. I took pics and plan […] to let the folks in corporate know so others don't have to experience this nightmare. Read more

Genuine Hotels.com guest review

I travel with pets so my hotel options are limited. I am generally required to pay an extra fee due to the pets and I assume for the the mess they can make and I understand, but when I take my dogs into the room and they find food under the bed then I resent the extra pet fee. There were soiled towels hanging in the bathroom, I was too tired to deal […] with the front desk so I did not report it. Read more

Genuine Hotels.com guest review

Room carpet is smelly we asked for a freshner, at around 3am the aircond start making noises wich awakes us all we asked for room change but the guy at the reception refuses claiming that he is unauthorised to do it and that we have to wait till 7am and to speak to the manager so we stayed awake with the kids and spoke to manager at 07am but she was […] so rude and mean aand said loudly all rooms are the sameyou need to complain to LG the manifacture and i cant change the room i told her i booked here for 4 nights i need my room to be changed then she gave another keys for another room and she was so mad at me infront of my kids, i will never ever stays at this hotel again. the neibour hood is dangerous every time we park the car we were annoyed by some guys asking for cash. Read more

Genuine Hotels.com guest review

Very spacious and the quality is great for the price. Breakfast is not all that great, but it is free. I would recommend this hotel for a couple of nights.

Genuine Hotels.com guest review

It was a good deal for the price. It is a shame that the fresh paint in the hall way made it appealing but but the doors need a kick plate are they need to be cleaned on a regular basis. The carpet needs a good cleaning or replaced. The room was over powering with carpet cleaning smell. We had to go out and buy some air freshener to make it a pleasant […] stay. The air filter needed to be cleaned. Over all it would not take the owner a large amount of time and money to raise the rating. Also the breakfast area was very small. Read more

Genuine Hotels.com guest review

Old hotel that is in need of renovation. Breakfast room was hot and stuffy. It needed new carpet and new paint on the walls. Ramada may be on the way out?

Genuine Expedia guest review

The staff was very friendly. The room looked like there had been several parties that no one bothered to clean up after. Stained lamp shades . Scuff marks on the wall and the toilet sear appeared to be 30 years old. Would not stay there again

Genuine Hotels.com guest review

It was awful. First room the ac disnt work. Second room there was cat litter in the floor from previous guest. Staff was very rude. Awful experience.

Genuine Hotels.com guest review

I booked a room overnite for my family for their trip to Florida. My husband said the room was clean and pleasant and quite roomy. Morning breakfast was over rated. In his attempts to feed the kids, the items provided were quite disappointing. He's not a particular person, but when he complains that the water for oatmeal was lukewarm, and they did not […] provide even milk for the cereal, something's wrong with this hotel. I laughed when he told me the staff still had to make the trip to the store for milk. No fresh fruit, but at least the coffee was fresh. So if you are a family that doesn't care about breakfast, then I'd recommend the hotel. Read more

Genuine Expedia guest review

The sheets were clean and that is the only thing that reflected our $$ stay.

Genuine Hotels.com guest review

I was told by the taxi drivers that behind this hotel there is a crack town ... They did a good job covering it up, the hotel was dirty when I entered the rooms where better than what I expected breakfast was not bad one thing that I didn't like is the location of the hotel it's far from everything there's nothing near it but a crack town behind it […] ... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

first of all I am a owner of the Wyndham chain and I have never been more dissastisfied in a room before. I also manage a hotel chain. We got to the rooms and one had a stinky and molded shower curtian, blood on the wall, dirt and debris in the corners of the bathroom and the room carpet was wet there was no iron in the room. then when we looked at […] the other room there was mold/mildew in the bathroom and on the night stand. the carpet was wet and the closet smelled moldy. i took a not to the frontdesk and told the housekeeper and most of this was corrected. on Sunday morning when i got ready to take a shower sent to frontdesk and asked for an extra wash cloth they didn't have any. This just was not a pleasant stay. Read more

Genuine Hotels.com guest review

Room was fairly clean. Sort of an odd smell in the room though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have no pets and it was obvious from the torn bedspreads and stains that They were welcome there....

Genuine Expedia guest review

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Genuine Hotels.com guest review

We chose this hotel because it was close to the airport (my hubby was flying in to meet up with us), and we were looking for somewhere just to stay for 1 night. The staff was really nice. My biggest problem was the condition of the bathroom. There was a lot of hair on the tub surround, which really grossed me out. There was different spots where the […] floor tile was broken and a couple of pieces missing. The parking lot seems rather dark, and I must admit I was a little nervous walking outside at night. Read more

Genuine Hotels.com guest review

The room was great ,but the pillows stunk need knew ones bad, the room was clean

Genuine Hotels.com guest review

Room was filthy when we arrived, changed to another room that was clean, but flea infested. Entire facility is very run-down - stained carpets and walls, broken toilet paper holder. Housekeeping service was poor.

Genuine Hotels.com guest review

My stay was NOT good, the floor was soaking wet and the room smelled like mold really bad and when we told the front desk clerk she said it was cause of a strom from the day before she didnt offer to move us are anything. So my stay there was horribe and I will NOT stay there again.

Genuine Hotels.com guest review

the hotel was very close to my family reunion area and airport.. Advertisement was not specific i need medicine to be refrigerated and book a room with a king size bed but it is only available to the two double bed rooms and no other accommodations was recommended to me. The hotel was booked and i could not change my room.. this should be noted in the […] booking of king size and double bed booking for and future bookings. Read more

Genuine Expedia guest review

walls are paper thin. heard neighbor's "movie" at 3am. Children running through the halls and screaming all night. very dirty furnishings and carpet. Half the rooms carpet was soaked after rain.

Genuine Expedia guest review

The hotel seemed to be going through some remodeling or something. The walls looked to have fresh paint but the floors were very dirty looking. Also the front desk clerk was "gone" to help another guest when we arrived. Therefore, we were locked out of the lobby for about 15minutes. Perhaps they were just understaffed that night but I did not feel comfortable […] standing outside of a hotel in a city I was unfamiliar with on a trip. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed for 4 days. Staff only made the bed for 2 days - finally vaccuumed the 3rd day. Floor was damp - when I reported it to the front desk, response was, "Oh, it's the humidity". When the rains came, they could no longer deny the problem, so we moved to another room. Some of the staff were very nice/considerate, some were almost rude.

Genuine Expedia guest review

Before we arrived the area had alot of rain and I mean alot of rain. The first room we had was wet carpet and they right away gave us another room. Great: But, wet carpet stayed at the doors and no one really cared about going out of their way too do any extra!! The pool area was dirty and the pool was'nt kept up by keeping all the leaves and trash […] out of it. Might consider this place again but not in my first of choices-SORRY- Read more

Genuine Hotels.com guest review

Smell bad...........................................................

Genuine Expedia guest review

Bed was comfortable. First room wasn't even made. Check in representative was very unhelpful. Also not every room looks like the pictures depicted. Only half have been remodeled.

Genuine Hotels.com guest review