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Westin San Diego - San Diego 32.7157, -117.1666
400 W Broadway, San Diego, CA, 92101 United States
Guest review summary
- 8.6 Average rating: All Trip Types
- 86% Recommended
- 294 Reviews
- 8.8 Hotel Service
- 9.0 Room Comfort
- 8.8 Hotel Condition
- 9.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (294) | 8.6 |
| Business | (54) | 8.6 |
| Romance | (76) | 8.6 |
| Family | (37) | 8.4 |
| With Friends | (42) | 9.2 |
| All Others | (85) | 8.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (complimentary)
- ATM/banking
- Babysitting or child care
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Concierge desk
- Concierge services
- Fitness facilities
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Room service (limited hours)
- Safe-deposit box - front desk
- Spa services on site
- Spa tub
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Business center
- Business services
- Computer rental
- Conference room(s)
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Hair dryer
- High-speed Internet access
- Internet access (surcharge)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Non-smoking only
- Pay movies
- Pillowtop mattress
- Premium bedding
- Refrigerator (on request)
- Video-game console
- Voice mail
- Wireless Internet access
General
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Gift shops or newsstand;
- Number of floors: 26;
- Number of rooms: 436;
- Restaurant(s) in hotel;
- Smoke-free property;
- Suitable for children;
- Swimming pool - outdoor
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pet deposit required | |
| Pets accepted |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Basketball
- Bicycle rentals
- Boating
- Fishing
- Golfing
- Kayaking
- Personal watercraft
- Running track/path
- Sailing
- Surfing/boogie boarding
- Swimming on site
- Tennis
- Water skiing
Guestrooms Guestrooms
Bayview Deluxe Room
One king bed or two double beds; Westin Heavenly Bed amenities. Large desk with Herman Miller ergonomic chair. 42" flat-screen TV. High-speed and wireless Internet access (surcharge). Two telephones, including one cordless handset. Coffeemaker and minibar. Westin Heavenly Bath amenities. Bathrobes, hair dryer, and make-up mirror.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Cribs (infant beds) available
- Designer toiletries
- Desk
- Hair dryer
- High-speed Internet access
- Internet access (surcharge)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Non-smoking only
- Pay movies
- Pillowtop mattress
- Premium bedding
- Refrigerator (on request)
- Video-game console
- Voice mail
- Wireless Internet access
Traditional room
One king bed or two double beds; Westin Heavenly Bed amenities. Large desk with Herman Miller ergonomic chair. 42" flat-screen TV. High-speed and wireless Internet access (surcharge). Two telephones, including one cordless handset. Coffeemaker and minibar. Westin Heavenly Bath amenities. Bathrobes, hair dryer, and make-up mirror.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking: US$ 32 per day
Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Downtown - San Diego Intl Airport (SAN)
San Diego’s waterfront airport lies northwest of downtown, which is home to the San Diego Convention Center, PetCo Park stadium, and the Gaslamp Quarter’s. That historic neighborhood’s restaurants and bars are the hub of the city’s nightlife. Balboa Park and the San Diego Zoo form a green swath in this urban jungle. Offshore, Coronado Island offers postcard views of the city skyline.
see all hotels in Downtown - San Diego Intl Airport (SAN)Nearby Activities & Points of Interest
Less than 0.5 mile
- Museum of Contemporary Art San Diego - 200 yards
- San Diego Amtrak - 300 yards
- San Diego Repertory Theater - 400 yards
- Horton Plaza - 400 yards
- Downtown - San Diego Intl Airport (SAN) - 500 yards
- San Diego Opera - 500 yards
- Cruise Line Terminal - 700 yards
- Aircraft Carrier Museum - 700 yards
- Maritime Museum of San Diego - 700 yards
- Gaslamp Quarter - 800 yards
1.0 - 3.0 mi
- San Diego Intl. Airport (SAN) - 2.1 miles
3.0+ mi
- San Diego Montgomery Field (MYF) - 6.7 miles
- El Cajon Gillespie Field (CJN) - 13 miles
- San Diego Brown Field Municipal Airport (SDM) - 15 miles
- Tijuana General Abelardo L. Rodriguez Intl. Airport (TIJ) - 16 miles
- Carlsbad McClellan-Palomar Airport (CLD) - 29 miles
- Oceanside Airport (OCN) - 36 miles
Reviews
Filter by:
-
All (294)
- Recommended (253)
- Not recommended (41)
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"conviently placed"
Reviewed by D of Manchester uk on Sep 9, 2008
easy to tour around from this hotel
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"amazing comfort"
Reviewed by h of london on Jul 17, 2008
a very comfortable and friendly hotel within walking distance of restaurants in Gaslamp area.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great hotel and quality service"
Reviewed by F of Liverpool on Jul 8, 2008
The hotel building is striking, our room was clean, big and very comfortable. You can use the pool and the gym, which are barely used by other guests. We had breakfast one morning and it was delicious! Staff was always incredibly helpful. It is a great hotel indeed.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"good hotel"
Reviewed by p of london on Jul 4, 2008
The westin, is in a great location. The rooms are clean and very comfortable, they are done out with white bed linen, they play on the 'come to escape'. they give you brain teasers in the form of cards in your room. nice gym and pool. staff are friendly and helpful... only negative is that we asked for a bay view of the bay but its kind of blocked by other hotels.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Amazing"
Reviewed by S of L.A, CA on Jan 17, 2010
I loved the room and I loved the staff. They were absolutely amazing. They even gave us a coupon for a local high-end restaurant!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"SD Westin"
Reviewed by a Hotels.com guest on Jan 11, 2010
Great hotel. Great staff. They helped us out when there was a confusion in the dates (at no charge)
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 23, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 26, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice hotel but..."
Reviewed by a Hotels.com guest on Oct 15, 2009
Why my room didnt have a fridge is beyond me. Otherwise great hotel, great experience, great and very helpful staff.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Great hotel"
Reviewed by Valerie of Wildomar on Oct 3, 2009
The rooms need to add a full length mirror! Other than that, it was great overall.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Beautiful, Relaxing rooms"
Reviewed by Robin of Los Angeles on Sep 9, 2009
The room was so comforting and relaxing. I could have stayed in the room all weekend! Will go there again next year!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Westin San Diego"
Reviewed by a Hotels.com guest on Sep 2, 2009
Parking was riduclously expensive. Over 30 for one night. No coffee shop only a very nice restaurant with rather high prices. We will not be staying there again.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Room for Rate Paid"
Reviewed by Barrell of Sacramento on Aug 31, 2009
The rate we paid was well worth the money! Overall the hotel was very nice with very friendly staff. The shuttle to & from the hotel was an excellent service and the valet staff was very attentive in flagging down cabs for other travel needs. We asked if any upgrades were available and got our room bumped up to the 23rd floor, corner room with a view of the City & partial of the Bay at no extra cost! The room itself was very clean, modern and up to date. The location was great and walking distance to the Gaslamp, Horton Plaza, Coronado Ferry and many other places of interest. The CONS: location was next to the court house & Greyhound equating to a fair amount of panhandling (typical to any big city), also no continental breakfast - one would at least expect something light (i.e. begals or doughnut) at least for the price paid. Overall - I would recommend this to anyone looking for a nice place to stay in downtown San Diego.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Awesome Hotel"
Reviewed by Matthew of Jefferson on Aug 30, 2009
The pool and hot tub were nice. The maids did a great job of cleaning our rooms and making sure we had towels.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 8.0 Room Cleanliness
"Pleasant Customer Service; Great Food/Room Service"
Reviewed by Mrs. T of Bellaire on Aug 27, 2009
We had a bayview deluxe double heavenly bed room. It was close to the elevator and very quiet. We enjoyed the gym, pool and bar, valet was quick and efficient. Overalll experience was fabulous.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Business hotel"
Reviewed by a Hotels.com guest on Aug 25, 2009
Hotel did not meet our expectations.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 6.0 Room Comfort
- 6.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 21, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Location"
Reviewed by a Hotels.com guest on Aug 18, 2009
Great location and price value. Close to shopping, dining and major attractions. Would definately stay at this Westin location again.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nickeled and Dimed"
Reviewed by Chris of Tucson on Aug 14, 2009
While the hotel was nice and in a great location, the problem we had was all the additional costs. Using the internet was expensive and at the time of this writing was charged PER DEVICE. This was a charge I disputed later and had removed. The cost of parking was extremely high, expect to pay a lot there also. We were also charged a fee for calling their tech support line when the extremely expensive internet did not work. When the help desk transferred us over there was no mention that we were now being charged for calling an 800 number. This ended up being one of the most expensive hotels I've stayed at, and we didn't even get a breakfast.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 6.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Good"
Reviewed by a Hotels.com guest on Aug 10, 2009
good hotel, however no free internet
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great value for the money"
Reviewed by a Hotels.com guest on Aug 10, 2009
We got an exellent rate for a very nice hotel. It was in a great location and very clean.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 9, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Great Customer Service"
Reviewed by a Hotels.com guest on Aug 5, 2009
Even though our room didn't come with the standard things they say are in every room... when we are asked for these items they quickly gave them to us no questions asked. Their food/room service menu was lacking esp when it came to all hours of the night. But besides that great time... super close to gaslamp and other great things!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 5, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Misses the small things"
Reviewed by a Hotels.com guest on Jul 29, 2009
cons: pricy overnight parking, NO free wifi pros: nice staff, quiet rooms, comfortable and very clean
Overall Rating
out of value="10"- 8.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 24, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Frequent Visitor"
Reviewed by Jen of Detroit on Jul 19, 2009
This is my fifth visit to San Diego for work and I will only stay at one place: The Westin on Broadway. It's walking distance to everything downtown, it's a great stroll down by the water in the morning, and their hotel is wonderful. Highly recommend staying there!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 15, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Needs Some Improvement"
Reviewed by Barbara of Huntington Beach on Jul 13, 2009
The hotel is beautiful but the room was not 100% clean when we arrived. We had to call for service since the bathtub was dirty. The room was clean other that the tub and housekeeping was good. I have to say I went to get ice and I had to go to 3 different floors to get ice out of the machine and one machine was very dirty. Not what I expected from the Westin at all. The the personal at the hotel were very curtious. One thing that I was not expecting was a $32 a day fee for parking. That should be included if they want you to stay at their hotel.
Overall Rating
out of value="10"- 6.0 Hotel Service
- 4.0 Hotel Condition
- 6.0 Room Comfort
- 4.0 Room Cleanliness
"Perfect stay"
Reviewed by a Hotels.com guest on Jul 9, 2009
Really nice hotel and the staff was very helpful!!! The only downfall is the parking situation.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Nice Hotel"
Reviewed by Daniel of Corona on Jul 2, 2009
We had two rooms for a bachelor party, everything went well. The rooms are spacious and modern with nice flat screen televisions and great views of the city. Great value and nice hotel overall
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Needs Improvement"
Reviewed by Joy of Newark on Jun 30, 2009
The toilet needs some work or has to be replaced. It wouldn't flush properly. Room was very small compare to other standard rooms of well known 4 stars hotels.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
"Excellent hotel"
Reviewed by Matt of Dallas on Jun 17, 2009
This was a great hotel. Our room was very modern and spacious.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Stayed in the middle of the week"
Reviewed by Dan of Las Vegas on Jun 1, 2009
Pleasant stay at the Westin. During the middle of the week it wasn't busy at all and the rates were reasonable. The room was nice and the overall hotel had great amenities.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 8.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 31, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 29, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"great getaway!!"
Reviewed by William of Camarillo on May 28, 2009
The Westin in dowtown San Diego was amazing! While it was a little pricey it was very well appointed and easily in walking distance to almost all of downtown SD. Just be sure to call the hotel in advance about where to park and how to get there, since one-way streets litter downtown SD. But regardless it was a wonderful experience!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Need to get their @#$% together!"
Reviewed by a Hotels.com guest on May 27, 2009
When I came to check in there was about 10 other people waiting for their room including me, so I had to go to the rest room to change into my other close. I had pass to an event for another person and let them at the concierce desk. When she went to pick up the passes no one knew where they were. It took 20 min for them to finally find them. I am still waiting to hear back from accounting because i was charged $50 for something. I didn't park there or use anything in the room.
Overall Rating
out of value="10"- 4.0 Hotel Service
- 8.0 Hotel Condition
- 8.0 Room Comfort
- 8.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Awesome hotel"
Reviewed by Maralle of Orange on May 14, 2009
We had a great time on our trip and I would definately go back to the Westin. It was clean, great view, affordable and close to the Gaslamp district. It was a great time!
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
""Great room for the money""
Reviewed by Vincent of huntington beach on May 13, 2009
"Great room for the money"
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 13, 2009
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"Beautiful place to stay"
Reviewed by a Hotels.com guest on May 6, 2009
My husband and I live in San Diego, but staying at this hotel made us enjoy our city even more. Beautiful accomodations, great happy hour, kind of a walk to some places but totally worth it. Try to get a higher floor for the beautiful view. The breakfast buffet was a bit pricey for decent food, nothing outstanding. There are better buffets at restaurants, but you might have to drive to them.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
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