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Pan Pacific Singapore - Singapore 1.29179, 103.85848
7 Raffles Boulevard Marina Squ, Singapore, 039595 Singapore
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Guest review summary
- 4.8 Average rating: All Trip Types
- 97% Recommended
- 35 Reviews
- 4.9 Hotel Service
- 4.8 Room Comfort
- 4.8 Hotel Condition
- 4.9 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (35) | 4.8 |
| Business | (4) | 4.8 |
| Romance | (0) | 0 |
| Family | (5) | 4.6 |
| With Friends | (2) | 5.0 |
| All Others | (24) | 4.8 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Cell phone/mobile rental
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Medical assistance available
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Porter/bellhop
- Safe-deposit box - front desk
- Security guard
- Shoe shine
- Steam room
- Supervised child care/activities
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Bathroom scale
- Blackout drapes/curtains
- Cable/satellite television channels
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Electronic/magnetic keys
- Hair dryer
- Handheld shower
- High-speed Internet access
- Housekeeping
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Minibar
- Multi-line phone
- Non-smoking only
- Pay movies
- Premium bedding
- Rollaway beds
- Separate bathtub and shower
- Slippers
- Voice mail
- Wake-up calls
- Wireless Internet access
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Designated smoking areas;
- Elevator/lift;
- Meeting facilities size in meters 2970;
- Number of floors: 37;
- Number of rooms: 775;
- Poolside bar;
- Restaurant(s) in hotel;
- Shopping on site;
- Smoke-free property;
- Swimming pool - outdoor;
- Tennis on site
| Check-in time is | 3 PM |
| Check-out time is | Noon |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Awards
Listed on the Condé Nast Traveler 2005 Annual Gold List – Top 7 Singapore Hotels. Recipient of the Condé Nast Traveler Reader’s Choice Award for 2004 – Top 50 Asian Hotels.
Dining
Global Kitchen - Cosmopolitan ambience complemented by an eclectic menu offering a variety of cuisines and culinary concepts.
Hai Tien Lo Cantonese Restaurant – Located on the 37th floor, this restaurant features floor-to-ceiling windows with panoramic views of the city and Marina Bay. Open for lunch and dinner.
Keyaki Japanese Restaurant – Inspired by a 17th-century farmhouse the restaurant serves Japanese cuisine in a dark-wood, high-beamed dining hall. Private tatami rooms are available along with counters for sushi, teppanyaki, and robatayaki. An outdoor garden has a pavilion, waterfall, and koi-filled streams. Open for lunch and dinner.
Zambuca Italian Restaurant – This fine-dining restaurant and bar is decorated in dark colors with gold and olive-green accents. It serves modern Italian cuisine with a wine selection of over 1,600 labels from an 8,000-bottle inventory. Meals are served indoors or alfresco style. Closed for lunch on weekends; open daily for dinner. Atrium Lounge – Overlooking the 35-story atrium, this lounge serves light snacks, tapas, and beverages. Live jazz entertainment is featured in the evenings. Japanese sake and finger foods are also a specialty.
Atrium Deli – Located in the lobby, this deli offers a selection of cakes, pastries, and sandwiches as well as jars of cookies and chocolates.
Poolside bar - Snacks, pizza, fish and chips, and sandwiches as well as coffee, tea, fruit juices, and cocktails are served daily for lunch and dinner.
Recreation
The fourth-floor health club has a gym with over 40 training machines ranging from treadmill to upright and recumbent bikes to strength and free-motion equipment. Group-exercise classes include yoga, Pilates, martial arts-based exercises, and resistance training. Customized programs with a personal trainer are available (surcharges). Other recreational facilities include steam rooms, spa tub, tennis courts, and a pool with underwater acoustics.
A jogging path 500 meters (500 yards) from the hotel takes guests along the Marina Promenade past the mouth of the Singapore River.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics on site
- Golf - driving range nearby
- Golfing nearby
- Pilates classes/instruction on site
- Playground nearby
- Racquetball/squash nearby
- Running track/path nearby
- Swimming on site
- Yoga classes/instruction on site
Area map
A short guide to Marina Bay
At the mouth of the Singapore River, Marina Bay is a prominent location with shopping malls, high-end hotels, convention centers, and performance arts. At the Esplanade, Theatres by the Bay, enjoy the city’s skyline, catch some free outdoor performances, or tuck in at the open-air Gluttons Bay for local food. Move on to the iconic Raffles Hotel’s Long Bar for the famous Singapore Sling.
see all hotels in Marina BayNearby Activities & Points of Interest
Less than 0.5 mile
- Marina Square - 200 yards
- Suntec Singapore - 400 yards
- Suntec City - 400 yards
- Esplanade Theatres - 500 yards
- Civilian War Memorial - 600 yards
- Saint Andrew's Cathedral - 700 yards
- City Centre Singapore - 800 yards
- Singapore City Hall - 800 yards
- North Bridge Road - 800 yards
0.5 - 1.0 mi
- Merlion - 900 yards
3.0+ mi
- Singapore Seletar Airport (XSP) - 8.8 miles
- Singapore Changi Airport (SIN) - 10 miles
- Johor Bahru Senai Intl. Airport (JHB) - 27 miles
Reviews
Filter by:
-
All (35)
- Recommended (34)
- Not recommended (1)
"beautiful hotel"
Reviewed by a Hotels.com guest on Nov 28, 2009
We have been to Singapore a couple of times before and this is the first time we stayed at the Pan Pacific, when we go back to Singapore again we will definitely be staying there again, everything was 1st class.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very impressive"
Reviewed by L of Surrey on Aug 3, 2009
We used this hotel for a one night stop-over and were delighted with our choice. The staff were friendly and helpful and the room was excellent. With links directly to the Marina mall there are good oppotunities for shopping and eating (excellent food hall) and the underground system. Also cheap taxis meant we had easy access to the rest of the city to make the most of our short stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great view over the Marina"
Reviewed by a of Paris on Aug 2, 2009
Loved our stay here. Payed the same amount as a 2 star hotel in Europe but this was nothing like that. Huge Breakfast buffet with everything you could wish for. (Expensive Buffet however if its not included in the price) Nice swimmingpool, and a very nice area around.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 18, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"One of the Best Hotels!"
Reviewed by a Hotels.com guest on Jul 16, 2009
Two words to describe the Pan Pacific - BEYOND FANTASTIC!!! I do a lot of traveling and this is by far one of my favorite hotels! The rooms are spacious, elegant, clean, beautiful, and the interior of the hotel is just stunning! I just loved the ambience of the hotel and would definitely stay at the Pan Pacific again! Even my boyfriend enjoyed and loved our stay! The price was also affordable!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"World Class"
Reviewed by P of Ireland on Jul 14, 2009
Treat yourself. You will not be disappointed.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"I will use this hotel again"
Reviewed by U of Japan on May 7, 2009
Very efficient staff. Reasonable price for internet The hotel is very well located The room was bright and spacious Only the bathroom showed up its age
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 30, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Hotel"
Reviewed by J of Essex England on Apr 22, 2009
Wonderful
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Amazing Hotel!"
Reviewed by John of Jersey City on Apr 16, 2009
This hotel was recently rated as the best hotel in Asia for Business travelers. We were traveling in Asia for three weeks and this was our best stay, though we were not traveling on business. We got a great price because of the economy downturn, so if you have the chance grab the experience now while you can. The hotel was completely renovated two years ago and it is amazing.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Beautiful Hotel in Marina Square"
Reviewed by D of Detroit, MI on Mar 23, 2009
We booked the hotel only a night before arriving in Singapore. The staff was fantastic. They allowed us a late check out (3pm) and also a room to refresh ourselves in before our late flight. The concierge also helped us confirm our flight reservations. Overall, a great experience and wonderful hotel, especially for the discounted price! Would definitely try to stay there again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Excellent is almost every way"
Reviewed by a Hotels.com guest on Mar 11, 2009
There is nothing really bad to say about the Pan Pacific itself. The service and quality was all top notch. With just one night in the hotel the only down point could be that the Marina is not a bustling as the Orchard Road area. Overall a great place though.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"The go out of their way for you."
Reviewed by a Hotels.com guest on Mar 8, 2009
We were made so very comfortable from our check-in to our departure. The room was made available to us early, and we were given refreshments while we waited for it to be made ready. When we requested a late departure, they immediately gave us a 2:00 checkout and a hospitality room at 6:00 in which to freshen up. Everything done in a gracious manner. The hotel itself is beautiful, the rooms very comfortable. It is very well located connecting to the Suntech Mall, where there is all sorts of shopping, eating, transportation. (The Hippo Bus, the hop-on hop-off tourist bus) starts and ends both of it's routes there.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Singapore Stopover"
Reviewed by G of Hexham, Northumberland on Mar 2, 2009
The hotel was an excellant choice for a few days stopover, travelling home from Australia. The whole hotel was beautiful, the staff very helpful. There were several restaurants in the hotel to choose your meals, but we chose to go outside and sample true local cuisine and culture. This was all very interesting, good value and good food. We would recommend this hotel to anyone visiting Singapore.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"very impressed"
Reviewed by p of bristol on Feb 7, 2009
very wellcoming especially after a long flight from the uk.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding hotel"
Reviewed by a Hotels.com guest on Jan 4, 2009
The service was excellent. The room was very spacious and clean. The location is superb to all facilities. Everyone of the staff provide very professional and excellent service and very friendly.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 7, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding"
Reviewed by mani of La Canada on Nov 19, 2008
Wonderful staff. We got the executive suite which provides free Internet access, an enormous buffet, snacks at lunch, substantial snacks and wine at dinner, and latte throughout the day. The food was splendid and the staff were among the friendliest I have ever met.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 25, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"great room"
Reviewed by EvaEveleth of USA on Jan 20, 2008
Very compfortable, clean, friendly. Good service.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 17, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding staff"
Reviewed by randy of bremeton, wa on Jul 25, 2007
outsatnding staff at the panpacific, singapore. the friendilest people I've ever met
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 24, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by M. VanDyke of USA on Jul 20, 2007
This is a beautiful hotel is a wonderful part of Singapore. Easy access to other areas.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 30, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"outstanding hotel"
Reviewed by delia of mesa, arizona USA on Apr 15, 2007
the hotel is spectacular.. very convenient to suntic mall and the marina mall and most especially just walking distance from the Raffles Hotel....
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 23, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"First class hotel"
Reviewed by G of North Yorkshire on Jul 22, 2008
Stayed for 3 nights July 08, a really lovely hotel, faultless in fact. Comfy beds, spotlessly clean rooms/hotel, efficient friendly staff, fab swimming pool (with underwater music!) central location. Food & drinks were pricey, but in line with a 5* hotel. Shopping malls connected by walkways from hotel with easy access to food halls & every imaginable shop. Would stay again when next passing through Singapore. Perfect anti jet-lag stop over.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Ett felfritt hotell"
Reviewed by H of Phuket, Thailand on Aug 25, 2009
Första gången jag bott på ett hotell där man inte kunde klaga på någonting. Mycket bra hotellval!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"OK fuer einen kurzen Aufenthalt"
Reviewed by a Hotels.com guest on Feb 21, 2009
ok
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Not the topmost but ranks well"
Reviewed by F of Venezia on Feb 5, 2009
I was worried about an overnight stay in Singapore to break the Australia-Europe flights, but in the end it was an excellent opportunity to rest, relax, shop with ease and no anxiety of business meetings. The hotel is situated outside the busiest part of Singapore but a stone's throw from the centre. Very motivated and helpful staff, at all levels. Even though the hotel could do with a bit of cosmetic revamping, it is always a nice experience. Some more lighting both in the rooms and in the common areas would be welcome. Stunning rise to the floors via the open elevators. Excellent breakfast choices.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Recommended"
Reviewed by J of Elst gld on Nov 3, 2008
Best stay and friendly staff perfect location
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Super hotel med en fin beliggenhed for både ferie og forretninsgophold"
Reviewed by S of Brønderslev on Jul 22, 2008
Værelser i top standard. Omhyggelig rengjort og ganske indbydende. Alle tænkelige faciliteter til stede på værelset. Kaffe/the faciliteter. Frisk kildevand så ofte man ønkser dette. Morgenkåbe og badetøfler til rådighed. Hyggelige restauranter - Global Kitchen og Zambuca (italiensk restaurant).
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Zeker zo goed als Sheraton maar iets goedkoper en betere lokatie"
Reviewed by F of Amersfoort on Nov 16, 2007
Mooi hotel voorzien van alle denkbare luxe en comfort. Vanzelfspreken niet goedkoop maar goedkoper dan andere kwaliteitsketens. Lokatie is perfect naast SUN-TEC City en Marina Bay.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews