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Comfort Suites Downtown - Buffalo 42.89024, -78.87295
601 Main St, Buffalo, NY, 14203 United States
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Guest review summary
- 3.3 Average rating: All Trip Types
- 61% Recommended
- 18 Reviews
- 3.9 Hotel Service
- 3.5 Room Comfort
- 2.9 Hotel Condition
- 3.1 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (18) | 3.3 |
| Business | (4) | 2.3 |
| Romance | (1) | 4.0 |
| Family | (0) | 0 |
| With Friends | (4) | 3.3 |
| All Others | (9) | 3.7 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Parking (free)
- Safe-deposit box - front desk
Business & Event
- 24-hour front desk
- Business center
- Conference room(s)
- Dry cleaning/laundry service
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Cable television service
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Free local calls
- Hair dryer
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Microwave
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Separate sitting area
- Sofa bed
- Voice mail
- Wake-up calls
- Window opens
- Wireless Internet access
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Number of floors: 7;
- Number of suites: 146;
- Restaurant(s) in hotel
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
Nearby Activities & Points of Interest
Less than 0.5 mile
- Fountain Plaza - 100 yards
- Shea's Performing Arts Center - 100 yards
- Buffalo Niagara Convention Center - 500 yards
- Downtown Buffalo - 600 yards
- Buffalo City Hall - 700 yards
- One M&T Plaza - 800 yards
0.5 - 1.0 mi
- Guaranty / Prudential Building - 900 yards
- St. Paul's Episcopal Cathedral - 1000 yards
- State University of Buffalo - 1000 yards
- St. Josephs Cathedral - 1100 yards
3.0+ mi
- Buffalo Niagara Intl. Airport (BUF) - 7.8 miles
- Niagara Falls Intl. Airport (IAG) - 15 miles
- St. Catharines Niagara District Airport (YCM) - 26 miles
Reviews
Filter by:
-
All (18)
- Recommended (11)
- Not recommended (7)
"Not too impressed but adequate enough!"
Reviewed by K of Ireland on Aug 17, 2009
4 of us were staying in 2 rooms just for one night, the hotel has adequate off site parking. Inside the hotel seems a bit jaded and grubby, with the carpts of the corridors very dirty!!!! The rooms were fine, nice and spacious, but again very old fashioned. That said we all had a great night sleep, although it was a tuesday night!! The hotel was a below average and was served on plastic plates with plastic cutlery. All in all it was ok value for the price, you get a comfortable room for what you pay but dont be expecting too much!!
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Convenient, but too pricey!"
Reviewed by a Hotels.com guest on Oct 25, 2008
I like the Comfort Suites Downtown (Buffalo, NY) for it's convenient location and the room layout (I believe every room is actually a suite). I've stayed here for work on several locations, but this time was for pleasure and even though they provide a complimentary continental breakfast, I don't feel the overall value matched the expense.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
"Noisy and too close to Buffalo bar scene"
Reviewed by a Hotels.com guest on Oct 24, 2008
While the hotel is clean, the staff courteous, and the rooms comfortable, this hotel is too close to the Buffalo bar scene. A drunk from another room woke us up pounding on our door at 4am and then the noise on the streets as Buffalo bars closed filled our room for another half hour. Parking is two blocks from the hotel.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good For A Short Stay"
Reviewed by a Hotels.com guest on Aug 20, 2008
I live about an hour away from the city and chose to stay here overnight because I had a birthday party to attend at a bar on Chippewa. The price was reasonable (far less expensive than a DWI would be) for one night and the hotel is located convienantly close, within a short walking distance, to all of the bars downtown. I would not, however, recommend eating at the TGIF's downstairs. We had dinner there before heading out and it was awful. However, it had just come under new management - so that may have affected the quality.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 18, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 2.0 Hotel Condition
- 1.0 Room Comfort
- 4.0 Room Cleanliness
"Good, but . . ."
Reviewed by Roger of Roger on Jul 23, 2008
Except for the tarantula in the room, no real surprises, but time for a rethink. (Torn bed skirt, dirty bathtub, burned-out light, chair too low for the desk, wifi didn't reach, etc.) The restaurant downstairs, TGI Friday's, had no bar, since they forgot to file for their license renewal! Maybe downtown Buffalo is not where you want to stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
"Great Location,Poor parking"
Reviewed by michelle of canandaigua on May 9, 2008
Great location, comfortable room loved the staff but the parking situation isn't the best.....
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Fantastic"
Reviewed by a Hotels.com guest on May 2, 2008
very nice room, more than adequate room, conveniently locate to just about everything. The only thing I would correct was the tub was cracked. I would definitely stay there again. Hotel staff was very pleasant and accomodating. Food at TGI Friday's was, as usual, fantastic.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 1, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Great Location"
Reviewed by sylvia of rochester on Feb 28, 2008
I loved the fact that all of the bars and night clubs are at a walking distance since i'm not from buffalo i was very pleased.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 3.0 Room Cleanliness
Reviewed by a Hotels.com guest on Dec 12, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 27, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 1.0 Room Cleanliness
"Good Minus the Filth"
Reviewed by a Hotels.com guest on Jun 28, 2007
This hotel has potential but.... The king suite was outstandingly comfortable and well designed, minus the filth in the bathroom. Our tub/shower was visibly dirty and slimy. The drain didn't work properly leaving a pool of dirty, gross water. The elevators had an odd smell, and the TGI Fridays restuarant's food was sub-par. I don't know if this was just an off night for this hotel or if this is the standard. There were a number of homeless gents wandering and hanging outside of the hotel as well. If all of this can be changed or tolerated, then the room would be great.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 1.0 Hotel Condition
- 4.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 27, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good Location, horrible parking situation"
Reviewed by gboase of Rhode Island on Jun 26, 2007
The room was good, service decent, but the parking is non-existent. You have to park several blocks away unless you happen to be lucky enough to grab one of ten spaces available on the grounds. I was also troubled a bit by the area it was located in. I suspect it's a rather high crime area which makes the parking even more critical.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 23, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
"Needs Improvement"
Reviewed by Musicbug of NY on Apr 24, 2007
The hotel is a bit shabby very surprisig considering the location
Overall Rating
out of value="5"- 4.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by Ned Wight of Port Washington, NY on Apr 23, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews