"Little pricing for the service"
Bed was a little bumpy and our breakfast was cold.Genuine Hotels.com guest review
"Reasonable Price for location"
I thought everything was nice had no problems would definitely stay againGenuine Hotels.com guest review
"Sold out soccer weekend"
It was very quiet and I felt very comfortable during my week stay. The night desk clerk was very helpful in finding the local FedEx, post office and other services. I filled the fridge with food which caused it to overwork and freeze everything; but I should have remembered that little fridges tend to do that. I would stay here again.Genuine Hotels.com guest review
"Not as advertised!"
While the motel was close to our destination, the facility was not as advertised. The stairs and sidewalks to the rooms and to the pool were filthy. You had to walk carefully to avoid stepping on remains of food.The pool was filthy with a dead frog on the steps. The room was worn out with a carpet that no one should walk on; the phone to the lobby and […] the refrigerator were not working and there was no plug for the bathtub. We were informed that we had to give an additional deposit of "in case of stolen towels or TV". Upon leaving I asked for the return of the deposit and a receipt stating so. However, was told that they would not charge for the extra deposit but could not provide a receipt indicating so. This is a creepy place. Read moreGenuine Expedia guest review
"Close to Morgan Hill Aquatic Swim Center"
Our stay was okay and just a few minutes walk to swim center.Genuine Expedia guest review
"Rooms and property not clean."
Stayed here last night . Worst hotel experience EVER. First noticed the bed was made a bit haphazardly. We arrived late so just wanted to jump in bed. I went to roll down the sheets and found that there was not 1, not 2 but about a dozen long hairs on the pilow. DISGUSTING!! I called the front desk, explained that there were long hairs on my pillow. […] She asked "what is your question?". I was blown away. I explained that I don't have a question but that the room was not clean. I was told I could come get another room key. The 2nd room smelled but appeared clean. Not to my standard but late at night.... The bed was SO FIRM it was like sleeping on a piece of plywood. Both my daughter and I had a horrible night sleep. In am, went to check out the free breakfast. Eggs were out, dry cereal and "fruit" (bright green bananas and old looking apples). This am in the light notice tile floors outside rooms (covered) are sticky, filthy. Lot's of people smoking in front of lobby - YUK!!! Read moreGenuine Expedia guest review
"Worst bed I have ever "slept" on"
Worst bed I have ever "slept" on and I am 56 years old. The bed was exactly the same as sleeping on the floor. My wife and I maybe slept for 2-3 hours that night. I ended up sleeping on the couch for my 2-3 hours of sleep. Told front desk staff of the issue and she nicely said I will come up and move you to one of our rooms with a soft bed. We tried […] 4 other rooms and they all had the same "concrete" beds. The room was clean and the tv was probably a 50" flat screen. Nice but I would rather have a bed that I could sleep on. To pay $88 for this room because of the bed was a huge rip-off. I would really EXPECT EXPEDIA TO GIVE ME A REFUND FOR THIS NITE DUE TO THE FACT THAT I PAID $88 TO SLEEP ON A COUCH. I WOULD NEVER, EVER STAY AT THIS HOTEL AGAIN UNLESS THEY CHANGED THE BEDS NOR WOULD I EVER RECOMMEND THIS HOTEL TO ANYONE. THE OWNERS ARE OBVIOUSLY CLUELESS ABOUT PRIORITIES OF GUESTS, CUSTOMER SERVICE OR GUEST COMFORT. Read moreGenuine Expedia guest review
"A Pleasant Stay"
It's only a one-night stay. The room was spacious and clean. The flat screen with HD channels was a good surprise. Staff was very friendly and nice.Genuine Expedia guest review
"Transit stay ok"
Not a bad experience for overnight stay during transitGenuine Expedia guest review
"At least the tub was great"
Spent two nights here recently. Almost didn't stay the second night. The mattress on the bed was hard as rock. Wound up taking the cushions off the couch and using them on the bed. The television didn't work due to some issue with the 2 remotes required to operate it not functioning correctly. The jacuzzi tub was the ONLY reason we stayed the second […] night. Read moreGenuine Hotels.com guest review
"Very convenient location"
We loved the room and the breakfast was OK. Wish the breakfast had more variety.Genuine Expedia guest review
"Worst customer service I've seen"
I would never recommend this place to anyone including my worst enemy. The room was tiny and dirty. There were holes in the wall and the bed was held together with wood. They said they were no smoking but people were smoking right outside our room. We booked a room with a king size bed and a pull out bed, when we went to ask for a sheet for the pull […] out bed they wanted to charge us for the sheet/blanket/pillow. Never use this place!! Read moreGenuine Hotels.com guest review
Easy to find off freeway, close to San Jose and other interests.Genuine Expedia guest review
I just wish my remote control worked went to front desk they said they would put it on a list to be fixed. Well never happen while I was there.Genuine Hotels.com guest review
"the motel with surprises"
the bathroom had a unique feature we have never before encountered and hope we don't ever encounter again. When you walked into the bathroom the bright lights automatically come on. This is not ok in the middle of the night. I tried to cut it off but couldn't. The jucussi was terrible. The stopper was out and I had to get in it and step on it. Then […] when finished I couldn't get it to pop up. So with water in the tub I had to get in and with a knife pry it up. The bed cover looked opld and made me wonder what was on it. Read moreGenuine Expedia guest review
I typically don't waste time on these reviews. But with all the travelling that I do I to see If this helps. I arrived very late on my check in date. Took quite a long time to check me in even after I presented id and confirmation number. Towels were very small (bath towels). The bed felt as though I was sleeping on concrete. The 50" flat screen tv […] had horrible reception. They tried to fix it to no avail. On the brighter side I think this place could be a great place to stay, it just lacks the details. Read moreGenuine Hotels.com guest review
"I will stay here again when I'm in the area."
I needed a room at the last minute. They were able to accommodate me at a reasonable price, continental breakfast was good, in room living room, office area was good and I had enough room to do full yoga exercises.Genuine Expedia guest review
First off did not like the fact that I had to give them my CC # for a security deposit,refundable,but would not be checked for many hrs. later. Second, the king bed was way past its prime,looked and felt like a hammock.Genuine Expedia guest review
"Nice Big Rooms"
The room had 2 large queen sized beds and a sofa, and a huge flat screen t.v. Though the room we were in this time just had a regular bath tub, I've also stayed in rooms here with large Jacuzzi tubs. Breakfast was good also. Nice placeGenuine Expedia guest review
"Acceptable place to stay"
Our stay at Executive Inn & Suites was fine. Towels were a bit on the skimpy side & one of ours looked dirty so we returned it for a fresh one. Our stay might have felt better if the door hadn't been recently repaired from what looked like being kicked in. The front desk had limited English so we had a bit of a problem communicating.Genuine Hotels.com guest review
It's hard to tell how a hotel will look and feel when you rely on the internet and other's reviews. The room was dirty, I wouldn't put my suitcase on the floor, didn't take my shoes off until I got in bed, bed was hard as a rock and no one in the office to check out with. Don't spend your money here.Genuine Expedia guest review
I was not impressed - they charge extra for *everything* - even ten dollars/hour for late checkout. TV and remote didn't really work and the whole place was pretty dingy and rundown. Definitely wouldn't stay here again.Genuine Hotels.com guest review
"OK facilities, cheap, unhealthy breakfast"
Minimally acceptable, but the service is almost nonexistent. Bad breakfast.Genuine Hotels.com guest review
Very nice and enjoyableGenuine Hotels.com guest review
"great, relaxing hotel"
great room with all the amenities you could want - extra sofa and table area, very large flat screen t.v., microwave and frig., big bathroom with whirlpool Jacuzzi tub. Very comfortable beds. Nothing to complain about at this hotel. Breakfast was good - variety of food - hot and cold.Genuine Expedia guest review
"Cheap hotel, but needs help."
This is a cheap hotel, and everything about it screams cheap. Furniture was shoddy with obvious repairs. Walls also had obvious repairs and were very thin. Bed was hard. Took 5-10 minutes to get the dysfunctional shower to put out hot water. Breakfast was hardly edible and coffee was just not good. But, the place was cheap and the room had a nice TV. […] Internet was good, but it took them a while to get it working the first night. If you are just looking for a cheap bed, this may meet your needs. If you want more, look elsewhere. Read moreGenuine Expedia guest review
This hotel has alot of potential. It appears that renovations are underway with some nice upgrades. I would have preferred the upgrade to be in a better quality bed than the large, flat screen tv. All the furniture was shabby and worn so it seemed dirty, although i don't think it was dirty.Genuine Expedia guest review
"bad customer service"
I work nights, got to my room at 4 am, had to pay an extra $20 for a late check out, had to be out by 1 pm. I was called at 11 am and reminded the check out time was 11 am. So much for the late check out. When asked for a receipt, I had to wait while the clerk fiddled around with the computer only to have her hand write a note that didn't really look […] like a receipt. This hotel is more concerned about turn over than customer service. I would not stay here again. Read moreGenuine Hotels.com guest review
WiFi Internet was inconsistent. Hot breakfast of bacon and eggs ran out quickly. Room was very clean, and beds were comfortableGenuine Hotels.com guest review
"very conveinent location"
we really in joyed our stay and plan to return again.Genuine Hotels.com guest review
"Poor Excuse for a Hotel and Very over rated."
The Hotel was filthy dirty. We complained to Hotels.com because it was rated a 4 out of 5,and it was a "1". The rooms were dirty and dusty. The carpets were dirty and needed cleaning. There were holes in the ceiling and walls. The tile grout in the bathroom was very dirty. The room smelled like urine. The pool was milky white with leaves floating in […] the water. The hotel is basically unkept , in poor shape and not at all as advertised. I am a retired police officer. I will not recommend this hotel to anyone and I will never stay here again. I would be speak to anyone, anytime about our stay. Read moreGenuine Hotels.com guest review
"Could have been very good"
There was only 1 person working in the hotel. The key making machine wouldn't work so this very nice, hard working young girl did her best but management failed to schedule anyone else. The towels wrre closer to napkins yet the room was spacious and one of the best t.v.s I've seen in any hotel 5 stars or less. With a little work this would be a 3.5-4 […] star but management really falls short Read moreGenuine Hotels.com guest review
"Leguna race trip"
$330 for three nights, front desk person took so long to check in, told him we had prepaid RSVP online. 1 room 3 three people tried to charge me extra for sofa and 3rd person. Left to go out 1 night come back and they deactivate my access card and I ask why isn't it working? Said nothing. I paid already cancel my card really. Floor was dirty and stinky, […] stain on sofa sheets look dirty probably didn't wash and just refolded and put back on bed. Over all I was so disappointed I left one day earlier just drive home 15 plus hours. I would not recommend to anyone. Top that off had Mexican drug dealer outside walking selling drugs. Not so safe i thought far away from big city should be better motel. I'd stay at another motel in the area just not that one. Read moreGenuine Hotels.com guest review
"Decent place to stay"
Check in took a long time because the girl at the front desk didn't seem to know what she was doing. Otherwise it was a pleasant stay. Room was clean. Convenient location off the highway. Quiet place.Genuine Hotels.com guest review
"Very cheap hotel for this experience. 1-Star"
The check-in took lot of time, so frustrated in the late night. No help to get the luggage to my room. People were standing in group around 11pm outside the hotel. Buffet room was awful, more than 5 people cannot stay inside. Room service is worst, you will never get anything, you have to walk to reception every time.Genuine Expedia guest review
"Comfortable Motel nearMorgan Hill, Silicon Valley"
We were visitng niece's new baby and wanted to be nearby. The motel honored our request for first floor room. Room was ready right at 3:oopm. Room was clean, and all rooms are non-smoking, a big plus. Bed was no "short sheeted" as so many are. We were on side away from freeway, so room was very quiet (be sure to ask for this). Pool and grounds were […] nice. Had a pleasant night and was surprised to find a full breakfast in the morning with real scrambled eggs, tater tots, link sausage, plus the usual cereals and frozen waffles and juice. Staff was quite friendly. We will stay here again. They also have an incentive program with 10 stays and the 11th is free. Read moreGenuine Expedia guest review
"Bumpy Bed - Smelly - Smokers used room -"
Breakfast was OK. Booked two Queens beds - result was one King with a pullout that had the thinnest mattress ever - no way to sleep on. Had to use blow up mattress that we had brought along for a different purpose. Smoke small never dissipated despite leaving windows open for several hours.Genuine Hotels.com guest review
"easy off/on the freeway"
Not bad. Food close by. No weirdos in the parking lot.Genuine Hotels.com guest review
Wasn't at all what I expected. Very dirty inside and out. Pool was also cloudy and messy around the decking so couldn't relax out by the pool. Very disappointed, will never stay there again:(Genuine Hotels.com guest review
"Nothing to complain about"
Some of the reviews I read before booking made me a bit nervous. But since a hotel is just for sleeping, this place fit the bill. Large room with couch and two queen beds. A very spacious bathroom for a hotel. Outdated, but clean and comfy. Easily located to shopping, fast food and sports complex. Rooms did face outside, so early morning road noise […] might be an issue. Would stay here again! Read moreGenuine Hotels.com guest review
Giant HDTV low end mattress and sheetsGenuine Hotels.com guest review
we had a very good stay and very nice room. well go back.Genuine Expedia guest review
"BEDS TOO HIGH"
I have already written Expedia regarding the comfort of the room. The only reason it was not comfortable for me is that I did not stay there overnight due to the beds--I couldn't get into the bed because it was too high for me. I have arthritis and am limited in body movements. This has been a learning experience for me--even though I've stayed in […] many hotels through the years. In the future I will ask about the height of the beds! Read moreGenuine Expedia guest review
"Aweful Service. Worst Breakfast"
Not friendly staff. They made us feel that we are not welcome. Reception for the TV was so bad. Remote does not work well. They have luggage dolly but NO elevator. Heater was noisy. Could not sleep. Sausage was inedible. Worst breakfast we have ever had. Some looked like leftovers. One waffle.Genuine Expedia guest review
"Decent place to stay for one night near 101"
Decent place for a one or two night stay. Free breakfast and a small pool.Genuine Hotels.com guest review
Did not like the 3 pm check in. Tried to check in an hour early but was told it was going to cost $10 to check in early. Later I found out that they let other people check in early without the $10 charge.Genuine Hotels.com guest review
"not happy with hotel"
Was not happy with hotel. Internet would not work. Couldnt take a shower till noon because we had no water the handle was broke. At first they wanted to charge us for late check out but the manager stepped in and worked with us. We did get a shower after all was said n done. Female day staff was rude. Breakfast wasnt anything to write home about.. Wont […] stay there again. Read moreGenuine Hotels.com guest review
"Not fancy but fine for a stopover"
This hotel is clean and recently updated. The staff was very friendly. This is the first time we stayed here and will stay here again. The price is good and its close to everything that we needed.Genuine Hotels.com guest review
"confort and neat"
I will come again. special for shopping at Gilroy Outlet.Genuine Hotels.com guest review
"Worked for place to sleep & shower"
Plus: Nice new large flatscreen TV Newly remodeled showers Comfortable bed Minus: Rest of furniture was a little tired Paint/plaster in bathroom was also tired Was exercise bike and weight bench on grass out back supposed to be fitness facilities?Genuine Expedia guest review
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