Everything about the resort was nice. We just had an issue with our rooms upon arrival. I had requested earlier that the rooms be side-by-side and we were in two totally separate buildings even after being assured it was no problem. The staff was extremely helpful and went out of their way to ensure the issue was taken care of (however, they had to […] move one room the following morning as nothing was available that evening). I killed 3 spiders in the bathroom in my room, but not in the other room, which was rather creepy. They were similar to granddaddy longlegs. The rooms were clean and they did honor our request to remove down products quickly and replace with non-allergenic comforters and pillows. Overall, I have to commend the staff for their kindness and willingness to deal with an irrate, sleepy customer upon arrival (we arrived at midnight) when I found out the 2 rooms were not together. Read moreGenuine Expedia guest review
"A Nice Surprise"
I was looking for a quick, romantic getaway. Kingsmill fit the bill. Our suite was comfortable and spacious. Our view was very nice--from our balcony we saw herons and swans. We loved the grounds, especially the marina and its cafe on the James River.Genuine Hotels.com guest review
Had a wonderful time did bicycle and kayak tours loved the lazy river!Genuine Expedia guest review
We chose to stay at the Kingsmill resort during our trip to Colonial Williamsburg, because of the great facilities we saw online. What made our stay amazing was the staff! Everyone was very accommodating and extremely helpful, incredibly funny and inviting. We never felt unwelcome, in fact, we were made to feel like part of the Kingsmill family! I wish […] we'd stayed longer, but if we find ourselves back in Williamsburg, VA, I know exactly where we'll be staying! Read moreGenuine Expedia guest review
"A kings hotel"
Very nice place to stay, however rooms are far away from main building and shuttle service is in attentive. Beautiful rooms and grounds. Food good but priced high. Lazy pool closes in sept but wasn't made aware of this upon reservation. Overall pleasant and good experience.Genuine Expedia guest review
"If our ten year old was in charge we'd move there."
Everyone was notably polite and helpful. Our room was a little less than clean but I think they're understaffed in that regard. Our ten year old spent most of the time in the lazy river pool, but I'm sure the other amenities were wonderful, too. Good food, helpful desk service, and everyone says hello, even people leaving and coming to work. Overall, […] a lovely stay. Read moreGenuine Hotels.com guest review
"Screen door kept falling off. The toilet flooded."
Not the best maintained rooms. No fridge. Nothing but an apology when the toilet overflowed and flooded the bathroom and wet the hallway carpet - no offer to change rooms or a free night or anything.Genuine Expedia guest review
"Perfect for our "Weekend Honeymoon!""
My husband and I decided to book a weekend at Kingsmill for a mini honeymoon. We stayed in one of the buildings with a river view and it was amazingly beautiful. Our room was peaceful and quite and we rarely heard the other guests in the same building as ours. The food (room service) was good, but I felt that it was a little over priced. We also enjoyed […] lunch at The Mill before we left for home. We booked a couples massage and even though the spa was under construction, the temporary location was perfect. We will definitely be back to visit again - hopefully with family and friends in one of the suites or cottages! Read moreGenuine Hotels.com guest review
Very good time. Staff was helpful. Restaurants great.Genuine Expedia guest review
"close to all the tourist attractions"
The room was adequate, but parking was not directly in front of unit and sometimes there was no parking across the street either. Very surprised there was no refrigerator or safe in the room. The closet and drawer space was barely enough for 2 people. Lots of activities on the premises, but we've had better accommodations for less money. There was always […] a wait for a table at breakfast, although there were empty tables in the restaurant. I wouldn't stay there again, Read moreGenuine Hotels.com guest review
"Great place and great people"
Went for a few days and enjoyed the property. Just enough to do without getting bored. Room was nice, licated on 9th hole of the River Course so enjoyed watching tournament groups come through. Every single staff member was great but Brandy that works at Eagles Bar was amazing. She was very friendly and had great recommendations.Genuine Expedia guest review
The food at the restaurants was delicious. The salmon at the restaurant on the river was outstanding. The service by the pool was great. We all enjoyed our stay here.Genuine Hotels.com guest review
We got the wrong room. Expedia was not good at all. Next time, I will call the hotel directly to get the reservation. We paid double price via expedia. Worst experience.Genuine Expedia guest review
Terrific experience for the whole family. Beautiful, large property with something for everyone. Lots of trails for running, walking. Spa services, including teen spa treatments. The kids and I enjoyed the pools. We stayed in a one bedroom unit with full kitchen and purchased our groceries from Harris Teeter which was less than 10 minutes away.Genuine Expedia guest review
Clean rooms Beautiful grounds Great fitness center Expensive breakfast buffet but good Would definitely come againGenuine Hotels.com guest review
"Lovely Property! Lots to Do! Wonderful Staff!"
This hotel property is lovely and the setting and location is wonderful. The staff are genuinely pleasant and very customer service oriented. Transportation around the property is convenient and timely and the drivers are very accommodating, kind and helpful. Food and restaurants were fabulous. One "negative" would be that the hotel room walls are paper […] thin! You can hear every conversation, television, music, and noise in the adjoining rooms, entrance ways, and above and below in great, LOUD detail! Awful! Also when the a/c unit switches on, it is so startling loud, and sounds like a freight train. We had to increase the volume on the television absurdly high just to hear, then turn it back down when the a/c switched off again- Over and over. Very annoying! Maybe not the place for a uninterrupted, quiet night's sleep! Other than that, it's a lovey place! Read moreGenuine Expedia guest review
"Nice facilities, below average accommodations"
We really enjoyed the location which is super close to Colonial Williamsburg and right next to Busch Gardens. The facilities at Kingsmill are also great for families, especially the pool which my 6 year old loved. That said, the actual room where we stayed was pretty disappointing. It seemed to have a broken air conditioner or bathroom vent - either […] way, it was more humid inside than outside to the point where everything was damp. There were cobwebs in the corner with actual spiders in them. The bathroom was finished really poorly - with a big splotch of dark brown putty on a white door that no one had ever sanded down and repainted and a terrible putty job around the tub. There was no fridge or even an icebucket. There was a Keurig coffee maker, but only two small packets of creamer for 3 pods of coffee. I've stayed in many 4 star hotels and this definitely felt like 2 stars, which is fine, but not what we were expecting. We stayed at at Comfort Inn at the end of the trip and had a better room experience for 90 less a night. We ate at one of the restaurants, and found it pretty overpriced for very average food. I also had to send the bread basket back since what I originally received actually seemed like a basket of stale scraps. Again, the facilities and location are great, but we probably wouldn't spend the money to stay here again. Read moreGenuine Expedia guest review
"Great hotel, close to Busch Gardens."
My experience was wonderful. The staff was great and extremely trust worthy. Left wallet on dresser and it wasn't touched by cleaning service.Genuine Expedia guest review
"great family getaway"
Really nice river pool area. Perfect for kids and little onesGenuine Hotels.com guest review
"Big Break 2014"
The Trip was great. We went to golf the wonderful courses of Kings Mill. The Plantation course was a Faders dream and the River course was everything we thought it was. The rooms were good All bungalows around the property. We will make this trip again.Genuine Hotels.com guest review
"Great location to everything!"
Very nice resort! Hotel staff is really friendly.Genuine Expedia guest review
"Will definitely go back."
Everyone there was very nice and helpful. There was plenty to do. The grounds were beautiful. The room was small but very nicely decorated and equipped. The staff was very helpful and accommodating. Since it was so hot, we called the reception desk to ask someone to pick us up in a golf cart to transport us around the resort. He arrived almost immediately […] and was friendly and helpful.We had a very delicious dinner at the Golf Club, went to the pool and splashed around in the lazy river, had drinks at the poolside bar, had breakfast on the terrace overlooking the river, golfed 9 holes .... all of this during an overnight stay! Read moreGenuine Expedia guest review
The staff were very pleasant and professional! The room was clean and the bed was sooo comfortable! The grounds were beautiful and the views were breathtaking!Genuine Expedia guest review
"Rooms lacking quiet"
The rooms are converted town homes and we could constantly hear in and out slamming doors. That was the only fault. I would ask for more isolated room or a different unit, like upstairs.Genuine Hotels.com guest review
"the kingsmill resort review"
well, i would like to begin by saying that the rooms itself were not very comfortable. basic appliances such as microwaves and refrigerators were missing from the room. the breakfast buffet served a plethora of variety in food, but the staff did not inform us of the billing until the meal was finished. the staff however were very friendly and helpful […] throughout the stay. Read moreGenuine Hotels.com guest review
Top notch resort and a beautiful place to vacation. Awesome amenities, very friendly atmosphere, and excellent customer service. Already planning our next stay.Genuine Expedia guest review
My husband. Two friends and I visited Kingsmill to play the River Course. The course was in great shape, but the amenities were lacking. On Sunday afternoon we stopped at the turn for a sandwich. They had two, one turkey, one ham. The other couple asked for turkey. We did also, but they only has one ham sandwich to offer. We declined. The next morning […] I showed up for an 8:30 tournament. There were no breakfast offerings, no feuit, no power bars. Chocolate bars only!!! I had to eat an old bar from the bottom of my golf bag. Disappointing. Read moreGenuine Expedia guest review
We were greeting by smiling, happy staff. Check-in was quick and easy. We were giving a map of the area and a brief description of the resort. We ate at every restaurant and the staff was accommodating and the food was always exceptional. From a pastry and coffee at The Mill, to a drink in Eagles bar, to our anniversary dinner at the James Landing Grille. […] With the dialing of "0", you had a ride to anywhere on the resort. Prompt service, drivers who remembered you and engaged in conversation. Shuttles into Williamsburg were prompt and pleasant. Cannot wait to go back to this resort! Read moreGenuine Expedia guest review
"Nice hotel beautiful grounds and views"
Experience was great. Had 6 yr old looked his day and night camps that hotel provided. Pools were great staff friendly and helpful. Food was also good. We can't wait to stay there againGenuine Expedia guest review
This is a beautiful resort and great for families. The facilities are extensive and very well maintained. My kids loved the lazy river. They were updating the spa while we were there, but the construction was only a minor inconvenience. The staff is very gracious and go out of their way to accommodate your needs. The guest room was a little on the small […] side, but was modern, comfortable, and clean. My only complaint had to do with the restaurants. The food was tasty and the servers were nice, but they always seemed a bit understaffed. However, I would definitely stay again and would like to recognize Ben at the front desk and Bea in the lobby restaurant for exemplary service. Read moreGenuine Expedia guest review
"Couples Get Away"
The hotel is well hidden in a nice quiet neighborhood. The regular rooms are cosy and clean. The empolyees were very nice. There are places for adults and kids to enjoy. If the spa wasn't so pricey we would have gotten massages. We are definitely coming back!Genuine Hotels.com guest review
We had a blast. Great atmosphere, friendly staff and beautiful rooms and resort. Centrally located in Williamsburg Va. A+Genuine Hotels.com guest review
Thought the ceiling was going to cave in when the folks above us walked. The rooms are pricey, but nothing really special about them. There are several other hotels in the area offering the same if not better room accommodations.Genuine Expedia guest review
I booked the Deluxe rate, but got an awful view, surrounded by trees and a wood fence. I thought I paid more for the view but not, before you book better check with them what are you paying for? There is resort rooms (lower rate) and deluxe rooms ($30 more), but what is the different? We stayed there 4/5 times now, this is the worst view and we paid […] more this time. I am not very happy this time but overall we love the resort and it's river view. Read moreGenuine Hotels.com guest review
We only stayed one night, but the kids absolutely loved the pool with the lazy river and slide. Food and drinks at the pool were very good.Genuine Expedia guest review
"Great for a couples getaway"
The rooms feel like master bedrooms. The suites feel like a home away from home. My wife and I got everything that we expected.Genuine Hotels.com guest review
This is my second time at Kingsmill Resort. The grounds are impeccable, the service fantastic and the food delicious. It is a fantastic place for all ages and golfers. A fantastic weekend retreat!Genuine Hotels.com guest review
This is a great for any type of vacation. Lots of amenities and complimentary perks.Genuine Hotels.com guest review
"Has it all!"
The amenities are incredible. Free shuttle to Bush Gardens and Water Country, they even golf cart you to and from the pool. Our room was very clean and spacious. We especially enjoyed our patio on the golf course. The staff is very friendly. However, the food and beverages are very expensive and the service at the Pool's Grill is in need of major m […] anagement. Read moreGenuine Hotels.com guest review
Resort was beautiful! My 6 year old really enjoyed the lazy river pool. Our 1 bedroom suite was comfortable. Definitely plan on going back.Genuine Hotels.com guest review
"Great place to stay!"
We had a great stay. Wonderful staff, great amenities, nice rooms..I really cant say enough. We'll be going back.Genuine Expedia guest review
"Nice resort for the money!"
Will be recommending to our friends and family but the only real con was that there was no refrigerator and thin walls. Other than those two cons, it's a wonderful place to stay with a lot to do.Genuine Expedia guest review
"The resort overall was nice."
The hotel room could have been a lot cleaner, and the cob webs should have been cleaned on the outside of the room. The hotel staff was real nice, and the bus and golf cart service was excellent.Genuine Expedia guest review
"Close to Williamsburg. Jamestown & Yorktown"
Beautiful views of James River, Eagles nest everywhere, great restaurants & pools Close to Colonial parkway and attractions yet resort quiet and beautiful groundsGenuine Expedia guest review
We had a very pleasant experience at this hotel for a 3 night long weekend with 2 adults and 2 tween girls. The room was a little tighter than I expected, but was nice and clean. I felt the curtains that lead to the small outdoor patio could use some cleaning. The patio was also full of bird poop and had an empty water bottle on it when we arrived. […] The staff was good an attentive although we spent very little time on the actual property. We did use the complimentary shuttle to the theme parks all four days and that worked out fine. Read moreGenuine Expedia guest review
The resort was exquisite and our view of the James River from our room absolutely beautiful! We appreciated the pickup services from your room to wherever you wanted to go on the grounds. First visit so we did not know what to expect or how much there was to do on the resort will do better next time. We also did not know they had packages this is not […] mentioned in Expedia or the resort itself. This knowledge would be great when making a decision. Would we go again, YES!!!! Read moreGenuine Expedia guest review
We were using this resort as a stopping point on our way to South Carolina. The resort is gorgeous and the staff were more than helpful. The property is great and provides a lot of fun things to do with our 11 year old daughter. We'd definitely visit again and stay a few more days.Genuine Expedia guest review
"First Stay at Kingsmill Resort"
The grounds are beautifully maintained at Kingsmill Resort. The resort set-up reminded me of Hilton Head Island, SC. We arrived before check-in and had lunch at Jamestown Grille where the food was good and we had an outside table overlooking the water. The waitress was very nice and did a great job. Next we went to rent bikes. Again, another great customer […] service experience. The girl in the tennis shop where we rented bikes was very nice and helpful. The bike path loop was nice and my teenage girls and I enjoyed exploring the resort on our bikes. We were able to check-in at 3:30. I will say when we tried to initially check-in early and picked up the temporary passes to use the facilities, the man who helped us didn't give off the best vibe. He ignored me for a bit when he knew I was standing there waiting to be helped. I never mentioned this to my daughter but later she mentioned that the guy at the front desk seemed like a jerk. My exact impression. When we checked in the room it was fine. I didn't love it but it was fine. The trashcan was not emptied and the soap dispenser in the shower was empty. Those issues did taint my opinion re the cleanliness of the room. Another annoying issue was the World Cup was on and US was playing Portugal and ESPN was the one channel in our room that was blurry and had static. Overall, I'm glad we checked Kingsmill Resort out but for our family I would probably choose to stay in another hotel next time. Read moreGenuine Expedia guest review
I just took my family and parents to Kingsmill for a weekend getaway. The grounds are beautiful. Our one bedroom deluxe suite was huge and very comfortable. The inroom washer and dryer were great for after the pool. My parents stayed in a deluxe double room and tell me it was comfy. The staff were very attentive to our needs; however, there was sometimes […] a wait when calling for services. We were only there for a weekend, and did other off site activities. We'll take advantage of the Marina and golf course on the next visit. The free shuttle to Boush Gardens was convenient. Read moreGenuine Hotels.com guest review
Amazing rooms. Breakfast buffet is wonderful. Excellent service, hotel lobby is beautiful. Staff friendly and helpful.Genuine Expedia guest review
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