"Awesome !! In this price, it's excellent"
Stayed one night. Every thing was good. I've not tried room service though. They gave free complementary b'fast which had lot of good options. Location - Pretty close to airport (Of-course not walking) They also provide shuttle to airport on request. Parking - More than enough parking space is available. Bus stop - Its just next to bus stop. So, you […] can take bus easily if required. Staff - Staff was very friendly. Specially, one receptionist from fiji, was very friendly and co-operative. Room - Room was very clean and have everything expected. Food - Its next to a Indian restaurant, so you can have dinner/lunch there if you like/ok with Indian food. If I'll go to Portland again, I'll stay in same hotel. Read moreGenuine Expedia guest review
Rooms were clean, but property grounds were not. There was trash in the parking lot. The room was clean but small.Genuine Hotels.com guest review
"Clean & comfortable - no frills - but adequate"
Last minute booking - went smoothly - Staff very helpful. Only complaint was a 40 min wait for the shuttle. from PDX - called 3 times - 11pm - not a busy time - should have been a much shorter wait. Its 5 min away from the airport.Genuine Expedia guest review
"Dont waste your money"
I booked a room stating that I needed 2 queen beds as we ha 3 adults and one child. We received our key and went to room and was rather surprised to see the sign next to the door saying "Executive Suite". Wow! Until I opened the door. Very out dated and the beds were only double beds. Décor was from the 70's and the spa tub I swear was definetly from […] the seventies. It was clean so we stayed and all other hotels were booked anyway. The Wi-Fi was so slow I could get online but couldn't really bring anything up due to very slow uploading. Then the next day I looked at my checking account and there was a 25,00 charge. When I called to ask about it I was told it was a "deposit" and would be refunded after room was inspected. Since I had booked a room for another couple as well..I had 2 25 dollar charges...one has been refunded....one not,, altho he told me that both had been inspected and found to be fine and to "watch" for the other deposit in a day or so. I have stayed in Portland hotels before and usually pay around 80 dollars a nite and they were more updated than this 90$ room. Not only will I not stay here again..I will tell all my friends to avoid it if at all possible. Read moreGenuine Hotels.com guest review
"Not what I expected"
I had booked a room for 3 adults and one 7 year old. I requested 2 queen beds. I arrived at my room and beside the door it said "Executive Suite" and OMG if this was the suite I would hate to see a regular room. Instead of two queens we had 2 double beds. The wifi service was so slow I couldn't really do anything. After seeing the room we decided to […] pass on eating there. After I got home and looked at my bank statement there was a fee charge so I called and he explained that it was a holding fee pending any damage of the room. He said it had cleared and was being credited back to bank. Well we will soon see. If not trust me...he WILL get another call. Read moreGenuine Hotels.com guest review
Great location for being close to airport with free shuttle plus easy access to public transportation to get downtown. Had 2 queen beds for $53/night! Very clean - actually smelled really good. Beds were pillowtop - really comfortable. Quiet location - never heard a peep even though the last night we were there they were full. Free hot breakfast was […] very adequate - biscuits and gravy, hard boiled eggs, cereals, muffins, etc. the last morning we had to leave before the bfast started - they offered us a sack bfast to go!!! Very happy with stay. Check out The Grotto - a beautiful wooded sanctuary only a block away with awesome views! The pool is only usable from June - August. Would definitely recommend and would stay there again. Read moreGenuine Hotels.com guest review
is and ok hotel but it can be improve the looking, the curve peel of the hotel and more detailing on the inside of the room.Genuine Expedia guest review
"" Nelly came -a- knocking ""
Overall a comfortable and clean facility, but as a light sleeper, at 4:oo AM ," Nelly "decided that she wanted enter to a room that was in close proximity to ours and continued to lightly knock on our neighbor's door for the better part of 20 minutes. Either the tenant was a sound sleeper or was indignant to allow "Nelly" entry. I have no idea as to […] the out-come of the event, but it was a write from there to get any sleep until 5:30 , when my wife got up to do a bathroom break. We then got up as we were expecting a 5:45 wake up call anyway. We began to get ready and at about 6:10, we both realized that we had not received the call. So I picked up the receiver and there was no dial tone, so I traced the wire down behind the desk only to find that the phone was unplugged. Boy, were we ever lucky that "Nelly came - a - knocking" , or we might have missed our flight. In all fairness , the hotel clear did at least apologize to us and said that she would bring it to the attention of the manager........... I really feel "lucky" some days.............................. I hope that never hear from " Nelly" again......... Regards from "Sleepless in Portland " Read moreGenuine Hotels.com guest review
Hotel is located in a shady part of town. Older building. The room was very small. Hallway smelled of smoke. In-room heating unit did not work and room was very cold. Internet was very very slow (practically useless). Breakfast was not very good; biscuits and gravy was the only hot food available.Genuine Expedia guest review
My daughter and son in law stayed and the room was nice. The staff was friendly and very helpful as they needed to stay a bit later than the check out time because they were waiting for a ride to their final destination.Genuine Expedia guest review
"Clean room but service so..so..!"
The room was clean and nice, nothing special, bed mattrace a little bit hard. However don’t expect very good WiFi service, it was very slow and in the end I gave up trying to connect. Breakfast just basic continental items. Very close to airport, shopping center and IKEA.Genuine Hotels.com guest review
Hotel smells even in non smoking rooms. I'd never stay there again.Genuine Expedia guest review
the people were nice, the hotel is quite old, but the breakfast was good.Genuine Hotels.com guest review
excellent!!Genuine Hotels.com guest review
It was a good stay overall. Really close to the airport, free breakfast and wifi and shuttle to/from the airport and friendly staff.Genuine Hotels.com guest review
"Very nice place to stay."
The room was clean, everyone was helpful and nice. The shuttle to the airport in the middle of snow and freezing rain was a godsend! Great place.Genuine Hotels.com guest review
"great hotel for the price."
There were a few things with the room that could use repair. The bathroom door was in need of replacing as it had noticeable cosmetic damage and the shower curtain was not long enough or was too high. Other than that, the room was well worth the Expedia price that was paid.Genuine Expedia guest review
The side door did not work, heater wasn't working properly and I was in a non smoking room that smelled like smoke soon as you hit the door!Genuine Expedia guest review
"okay for the price"
Close to the airport, the heater took a while to warm up & the outside entrance door is rigged to always be open to anyone I guess. The area was quiet and for the money was okay.Genuine Hotels.com guest review
"Worth the rate"
My stay started off a little bumpy but the friendly staff helped smooth things out (They were very accommodating).Genuine Hotels.com guest review
Certainly cannot complain about the price. Biggest complaint was the wi-fi signal was weak and I often had trouble keeping the internet connected . Breakfast was very good and very convent to PDX.Genuine Hotels.com guest review
Not the worst hotel I've booked. A little noisy. A little remote from the airport.Genuine Hotels.com guest review
Did not stay here. Booked another hotel. They offer the option to pay later when you check out which is why I booked this hotel. When I showed up to check in they wanted full payment up front. I told them I booked through hotels.com and it said I would be charged at check out. The person at the front desk said that they don't do that. I suggested they […] change their options with the company, and left to a different property that was cheaper and very accomodating Read moreGenuine Hotels.com guest review
"Nice and kind staff"
On the way from our golf trip, we were quite tired and checked in the hotel late in the evening. The room was cozy and clean. The bed was comfortable. The hotel was low key and the stay was quite normal. The outstanding part was after we checked out. Because we were in a hurry to get on the road, being informed that my big job was waiting on the same […] day, I made a mistake. I left an important thing behind. When we got home and noticed I felt that thing behind, I was so shocked. I immediately called the hotel and, to my surprise, they took care of this matter quickly and kindly. Some business may take advantage of customers, just taking money and may not care the rest. But this hotel is reliable!! The hotel mailed the thing to me and I received it at home. I was extremely grateful and called the hotel to thank them. I was so sorry to bother them but they were consistently nice and kind. Many thanks, Howard Johnson hotel. I will not forget your sincere and reliable operation. Read moreGenuine Expedia guest review
"never stay at this hotel!"
Horrible!...mildew in bathroom! ..old and rundown!Genuine Hotels.com guest review
"The lady at the front desk"
Our clock radio did not work and when we went down stairs to ask for a new one or for her to get one out of a empty room simply because it was my wife's birthday and we had no way to listen to any music. After telling the lady at the front desk we would be up for a couple of more hours and would like a radio the lady snarld at me and said and I quote […] "Great" ! But other then her the place overal a decent place and the lady workin the morning shift at the front desk was as kind as could be. Read moreGenuine Hotels.com guest review
Good place close to airport and downtown, polite personnelGenuine Hotels.com guest review
"Not a good experience"
We arrived very late, the accommodations checklist was helpful because we were missing some of the items the maid had checked off as cleaned and present. The breakfast was wonderful. The front desk clerk was pleasing enough, but could not help with my rental dispute.Genuine Expedia guest review
"Great if you don't mind the neighborhood..."
Not bad at all for the price. I was just there for the night, so it served its purpose. Probably not great if you're planning on spending a lot of time at or near your hotel. I actually used to live at the apartment complex across the street, so I'm used to the ghetto neighborhood, but others might find it off-putting. The room was nice and clean, no […] weird smells. Breakfast could have been better. It is near the airport, and they offer a shuttle, so if you're flying that is a definite plus. Read moreGenuine Hotels.com guest review
"Yes, close to every-which way I want to go and see"
It was a comfortable, clean and convenient 3-day stay.. a perfect choice to stay with my out-of-town friend..Genuine Hotels.com guest review
"Funny how one thing can change your review"
So the hotel was in a "bad part of town" as a couple people I was visiting said, but I really didn't mind the location at all. I was annoyed that as a handicapped man they put me on the third floor with no elevator. They did offer me a basic room on the first floor, "but cannot refund the extras you already paid for", so I kept the third floor room. […] I stayed four days and the only other person besides me and the cleaning ladies to go into my room was the female friend I went to visit. No one knew which hotel I was staying in, so when the phone rang on day 2, I knew it was the front desk. They said it was to which I replied "Obviously, no one else knows I am here." The very next thing they said was, "Do we need to call the police?" I was totally confused, so I said something like what? or huh? she went on to say that I was seen fighting with a man leaving my room. Now I swear this did not happen and the people in the room across from me were yelling at each other regularly, so I get that it was just a mistake. I was able to talk to the manager when I checked out, although I did have to wait for the gentleman in front of me to finish his complaint. I simply wanted her to see that maybe she should ask a question or two before asking "Do we need to call the police?" but she just kept pointing out that nothing happened and she let it go. She then said a maintenance man saw me fighting with someone in my room and I realized I would have had better luck talking to the tree outside Read moreGenuine Expedia guest review
"The hotel was okay for the amount charge"
Was not badGenuine Expedia guest review
The staff was friendly and the for what I paid for the room, it was great. Clean, comfortable and convenient for my needs.Genuine Expedia guest review
"good nights sleep"
would stay again!!!!Genuine Hotels.com guest review
"Great rooms! Dont let shabby outside fool you!"
Very nice room with working fridge and microwave and excellent shower. Very convenient to Sandy Blvd and Fremont Ave. area. Indian restaurant attached and is very good.Genuine Hotels.com guest review
"OK for the price"
It was ok for the price if you need a place to crash. NOTHING fancy at all! It had a bad smell.Genuine Expedia guest review
"Near to airport"
Good shuttle pickup from airport, no smell of smoking in corridors & such a comfy bed! Lovely sound sleep after 15 hrs travel.Genuine Expedia guest review
If was great we only stayed one night but the park and fly was the best of all we park right in front of the hotel what a plus. Thanks again we enjoyedGenuine Hotels.com guest review
I stayed at PDX the night before an early flight when snow/ice was forecast. Found a good rate on hotels.com and got efficient free early a.m. Shuttle. I would recommend itGenuine Hotels.com guest review
Room 130 was like staying in a 3rd world country. Room was small and the bed was by far the worse ever. Uncomfortable and sagged badly in the middle. They should have paid me to stay there. Also the door was painted white and was filthy. I called to complain but was told they could do nothing because I dealt with hotels. Com.Genuine Hotels.com guest review
"Great stay, great room, great rate"
Plenty of parking, microwave and fridge in room, lots to watch on tv, coffee maker, tub for a hot bath on a cold night, excellent rate, comfy bed,super easy bus access, and a nice complimentary breakfast. Overall great stay!Genuine Hotels.com guest review
The housekeeper was vaccuming the hallway early in the morning appx. 9am. I had been in Texas last week (drove from Dallas to Sacramento, 20 hours) I was tired, I attended a funeral on Wednesday in Portland, Or and spend time with my family all day until appx 2am... My flight was at 3:30pm...I just wanted rest, that's my only problem..Genuine Expedia guest review
"Horrible customer service"
I booked this hotel for my daughter and her family who had to go to Portland for medical reasons. After a harrowing day on icy roads they were met by a rude clerk at the front desk. He demanded more money from them for their dog when I had clearly stated on the form that they were bringing one. He threatened to charge them an extra $250 if they did […] not pay the daily rate up front plus a deposit. It ended up costing another $80 for a 4 lb dog. The worst thing for them was the lack of customer service and someone being rude after such a long day when they already had so much on their plates. I am 1200 miles away and felt so badly for them. Read moreGenuine Hotels.com guest review
comfy bed-nice n' quiet--nice desk girl (Jamie)Genuine Hotels.com guest review
"One night stay before heading home"
Very pleased with the room and staff, Breakfast was great. Thanks and I will be sure to stay with you on my next trip to Portland.Genuine Hotels.com guest review
We booked due to recommendation of accepting a pet. We arrived at 9 pm. We reserved through expedia however spoke with hotel prior. It was 29* outside the room ( snowstorm predicted to get down to 19*) was in an older part of hotel outward facing block wall. Rather ghetto but clean the heat had not been on in sometime per the front clerk as the rooms […] were rarely used. It was freezing and they acknowledged it would take a long time to warm up as the heat system was old. Their best option was to move us room next door also no recent heat that would have the same problem. We left and stayed somewhere else. I would NEVER recommend this location as they felt this was acceptable. Read moreGenuine Expedia guest review
"It was OK."
I have seen a lot better and I have seen a lot worse.Genuine Hotels.com guest review
Staff was very helpful from the informative front desk people to the courtesy shuttle. Went to a concert at the Rose arena and chose this place because of the free courtesy shuttle to/from the Max light rail which took us to wherever we needed to go. About a block from HoJo is a decent bar with great fried food for those that get back at 12-2am. The […] room did its job since we just needed a place to sleep. No frills. Room was clean. I would stay here again for the price value. I won't mention name but special thanks to that front desk staff that helped me write (I have bad writing) on my car winshield. I had compliments and honks from fellow fans so thank you!! Read moreGenuine Hotels.com guest review
"Was very pleasant"
Excellent and very relaxing!Genuine Expedia guest review
I enjoyed sitting in the breakfast area drinking coffee with people from all over the world, and those traveling.Genuine Expedia guest review
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