Situated in West Springfield, Regency Inn & Suites is in the business district and close to Big E, Naismith Memorial Basketball Hall of Fame, and Josiah Day House. Also nearby are MassMutual Center and Quadrangle.
Regency Inn & Suites has an indoor pool and a 24-hour fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. Business amenities include a 24-hour business center and small meeting rooms. The hotel offers a snack bar/deli. A complimentary breakfast is served each morning. The staff can provide business services and computer rentals. Additional amenities at this Victorian hotel include a library, laundry facilities, and coffee/tea in the lobby. For a surcharge, guests receive transportation including a roundtrip airport shuttle during limited hours and an area shuttle within 15 mi. Guest parking is complimentary. This is a smoke-free property.
Rooms have city, pool, or courtyard views. The 48 air-conditioned guestrooms at Regency Inn & Suites include coffee/tea makers and hair dryers. Beds have pillowtop mattresses, Egyptian cotton sheets, triple sheeting, and premium bedding. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 40-inch flat-panel televisions are equipped with cable channels. All accommodations provide desks along with free local calls (restrictions may apply). Bathrooms offer shower/tub combinations with handheld showerheads, and complimentary toiletries. All units have kitchenettes with stovetops, microwaves, and refrigerators. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls. Renovation of all guestrooms was completed in August 2012.