The room smelled really bad, the shower was cold, the walls had "stuff" on them, and the carpets were so disgusting I threw my socks out the next day to keep from contaminating my car.Genuine Expedia guest review
"Hotel in Antioch"
Came from out of town for an event and the hotel was not what was pictured in their advertisement. Needs some updating.Genuine Expedia guest review
"Paper thin roach coach"
Every time I've stayed at this hotel I've encountered roaches. When you being them up to the staff they don't even care. This time a roach was running around my room. Yuck !Genuine Expedia guest review
Don't come here unless you can't afford anything better and don't mind getting sick. Breakfast is horrible, staff is very rude, facility is ancient and poorly maintained, and the rooms are full of dust and grime and are badly in need of renovation.Genuine Hotels.com guest review
We checked in at 3:00 Easter Sunday. They asked for a $200 cash deposit. After we had paid for the room online. There was a Gardner with a leaf blower outside our room for 2 hours blowing the law, blowing the side walks, and stairs. We were not able to nap before our big family dinner at 6:00 after a 2 hour drive. The room smelled like cigarette smoke […] even when we asked for a nonsmoking room. The staff was rude when we went downstairs to get breakfast. It was the worst experience I have ever had in all my travels. The carpets desperately needed to be cleaned. Read moreGenuine Expedia guest review
The room I stayed in did not seem clean at all. The shower didn't work either. It was kind of bad not being able to shower after a long day.Genuine Expedia guest review
Response by Ramada Antioch Thank you for your recent stay and taking the time to complete an online review. I know how important it is to want to shower after a long day and I apologize on behalf of our entire team for failing to meet your expectations. I will be using your feedback to take necessary corrective measures so this does not happen to future guest. We hope that you will consider staying with us again.
"Timers on the lights"
All of a sudden you are reading in bed and the lights go off!Genuine Expedia guest review
"had no hot water in the room"
had no hot water in the room but everone was friendliy but no microwave in the room. hot tub not very hot at all it was like bath water. but I had a great time and will stay there again soo.Genuine Expedia guest review
Response by Ramada Antioch Thank you for your recent stay and taking the time to complete an online review. Your feed back is very important to us and we will be using your comments and suggestions to make corrections. Guest satisfaction is important to us as well and we want you to be satisfied in every way during your stay. We hope to see you again soon!
Horrible bed! I woke up with a terrible back ache. And the heater was on full blast when I opened the door. It was probably 100 degrees in there.Genuine Hotels.com guest review
"My Stay in Ramada Antioch"
The non-smoking room reeked of cigarette smell... The cleaning lady barges into the room unannounced... Cable keeps getting cut-off.Genuine Expedia guest review
"poor customer service"
Rude and intolerableGenuine Hotels.com guest review
Response by Ramada Antioch Thank you for taking the time to complete on online review. I am sorry to learn that the staff was rude. I can assure you corrective measures will be taken with the appropriate department. Thank you for your recent stay and we hope to see you soon.
"Not the best place to stay"
I was tired and did not feel like changing rooms so i ignored the fact that it was a little smelly. :(Genuine Hotels.com guest review
"Will never stay"
Although employee nice and respectful, the room was bad. Only one set of towels in the room. But they had black hair all over them. After paying for the room ahead of check in, they still wanted a deposit of another $100 to $200 for one night stay! Will never stay there again nor any other Ramada innGenuine Hotels.com guest review
"Do Not Make This Your First Choice"
I hate to join the many reviewers who have trashed this hotel, but truthfully, it is a major disappointment. The rooms were shabby, well worn and outdated and the facility was poorly maintained . Though the carpet was dirty, the counter tops were clean, the towels and sheets were clean although there was evidence of old stains. Our entry door lock was […] faulty and the card key had to be inserted numerous times before the lock would release to open the door. We were told at the front desk that that problem was true of several other rooms. Our son's adjoining room also had an overhead light that wouldn't turn off. They couldn't fall asleep so in the middle of the night the front desk manager came up, couldn't fix the light and moved them to another room. The second room was totally unsatisfactory because of loud noise coming from adjacent neighbors and they then had to be moved to a third room. All in all, a very unpleasant experience. Read moreGenuine Expedia guest review
"RAMADA ANTIOCH BAD BAD"
The lady at the desk was nice and the check in was smooth but thats where good ended. My room was not clean and the bed was not made up very good. The tub was grungy. The people next to me were up partying until 2 AM very loud and kept stepping out on the balcony to smoke. I would not recomend it to anyone I know.Genuine Expedia guest review
"It is what it is, unfortunately"
We were in town for a family funeral, and we just needed a place to sleep. the price was convenient, the location was very convenient, lots of places to eat that are near the hotel. HOWEVER, the hotel is not at all a nice hotel. Everything seemed dirty. We were afraid to walk on the carpet barefoot because it was just so dirty looking. The bathroom […] needs to be upgraded, the bathtub had cracks. The lady at the front desk was very nice, but the lady who was attending the breakfast area was extremely RUDE. She wouldn't even let us get a glass of orange juice because we had just missed the cut-off time. Will we stay at this hotel again ... probably not. It's a shame because it is very centrally located to stores and eating places, but for the price of the hotel .. .it's not worth it!! Sorry Ramada. Upgrade your facility, and you will have a lot better clientele visit you. Read moreGenuine Hotels.com guest review
My stay with my sweetie at Ramada was great the 1st night, tried to stay another night but had a hard time getting the room approved finaay I just payed for the room But all in all a very nice stay.Genuine Hotels.com guest review
"Great for the single traveler."
Everything was good except they were under constructionGenuine Expedia guest review
"WORST PLACE TO STAY"
WE WILL NEVER STAY HERE AGAIN AND WILL NOT RECOMMEND TO ANY ONE.Genuine Hotels.com guest review
"The most unpleasant stay I have ever had!"
First of all, this motel was one of the most poorly kept I have ever seen for a large chain (Ramada). While the staff tried to be accommodating, the property was just awful. Our "non-smoking" room wreaked of smoke and was dingy and poorly maintained. The grounds around the property were also not well maintained. Lots of trash and dead shrubbery. Not […] only would I NOT recommend this motel (you'd be better off sleeping in your car), but I doubt that I will ever stay at another Ramda. There were also issues with the other guests staying there, but that's a whole different story. The best part about the stay was seeing this place in my rear view mirror. Read moreGenuine Hotels.com guest review
i did not like it at all a waste of moneyGenuine Hotels.com guest review
"very soft bed"
Nice room, great price.Genuine Hotels.com guest review
Didn't know i had to have deposit of $100 when i already paid with card. The heater was loud and disturbing! the bath needs updating, I didn't want to shower so bad. I could have stayed in the economy hotel for these conditions and save some money. the only thing nice was getting up early and enjoying the hot coffee and waffles. never againGenuine Expedia guest review
"nice staff, bad hotel"
as soon as i walked into my "nonsmoking" room, it smelled like an ash tray. looked like someone pooped on the bed, and someone had scratched "coke city" in the drawer"Genuine Hotels.com guest review
This hotel required a $200 cash deposit even though we prepaid thru hotels.com. The room had water stains on the walls and ceiling. The staff was unfriendly.Genuine Hotels.com guest review
Manager was outside smoking when we arrived, not professional at all! Checked us in, there was one light in the room that work, the refrigerator did not work, the sheets were dirty and the rooms had just been painted so as we walked in the fresh paint smell was overwhelming. We asked to be moved to a different room every room smelled like fresh paint […] we could not stay there. After speaking to the manager again and informed her we were not going to stay, she check us out of the hotel as though we were a "no show" and was billed for 2 nights. I do NOT recommend this hotel at all. Read moreGenuine Hotels.com guest review
"no cold water!!"
well the pool was dirty with leaves and there was no net to even try to clean it. Our bathroom water pressure was low and only HOT water was coming out of the tub/shower. my bf tried to "find" the cold water, moving the dial left to right and right to left, horrible!!!!. My kids and I had to shower at my moms room as she stayed in the room next to […] us. Read moreGenuine Hotels.com guest review
"Average hotel - not too bad..."
After reading all of the review for this hotel, I was not too sure if I wanted to stay here. But, I was in a pickle and needed a place to stay, so I decided on this one. It wasn't terrible, but it wasn't glamourous either. Here are my pros/cons. PROS: front desk was friendly (even with one girl being trained - she was great and trying so hard), felt […] safe, the room was pretty clean, and there was lots of parking! CONS: smelled like a smoking room, stained bedspread/pillows/towels, the a/c didn't cool down the room (I was sweating!), and the shower curtain was backwards. That last one about the shower curtain is more about the lack of special care and presentation for a guest staying there than anything else. If I come back to the area, I would consider staying here again. It really wasn't terrible. Read moreGenuine Expedia guest review
"Not the best hotel for being a Ramada"
I stayed in a room with a Queen Bed and Sofa Bed. The Sofa Bed was broken, we had to take the matress out and sleep on the floor. The covers had red stains (seemed like blood stains). Because we were only provided with one set of covers, I called the front desk asking for more blankets. The front desk clerk said he would call me back to let me know […] if there were any extras but I never got a phone call. (You would think a hotel like this would have enough blankets to accomadate all guests rooms). The lights would flicker on and off suddenly, but other than all of that, the stay was ok. (It could have been that I was exhausted from a hectic day). Read moreGenuine Hotels.com guest review
"Just like home"
I had the pleasure of staying at this hotel and was totally pleased by the comfort I experienced from the aiming to please staff to the thick soft pillows and blankets and not to mention the old school air condition that didn't require technical settings to blow cold air ( the air condition blew COLD air perfectly). I have stayed at the hampton down […] the street and did not experience the home like comfort I had while staying at the ramada. I felt as if I were home in my room. Read moreGenuine Expedia guest review
My girlfriend and I are Professional Videographers and we had a wedding gig in Pittsburg to shoot on the weekend that we stayed. We are from Hercules/Richmond and only needed to stay for one night so we would not have to drive back to the east bay after the reception which was late at night. For a one night stay it was ok. The room had a fridge that […] was not cold. There was no microwave oven in the room. The bathroom shower was very digfficult to turn on. When we finally figured out how to turn the water on (broken/damged nob) there was no hot water. The best we could get it was luke warm at best. The bed was comfortable although not a plush pillow top. Very noisy right outside the room as there were workers outside paving the streets. Rooms are next to a freeway. The noise occured in the morning only, not at night thank god. Chose to eat breakfast at carrows which is short walking distance away, although the hotel claims to serve continental breakfast. Bottom line- for a one nighter just to lay your head down to rest before leaving in the m,orning, its ok. But if you plan on spending any amount of time there, you want to look for another Hotel. Read moreGenuine Hotels.com guest review
For what we needed it was ok, mainly because we were not at the motel that much. There is a lot of road construction going on and it was confusing as to where we should turn etc. The motel is in much need of updating in the rooms, lobby and breakfast area. We would probably stay someplace else if we were ever in that area again.Genuine Hotels.com guest review
mushy odor, broken a/c,worst mattress, dirty carpets and clogged toilet you would be much better sleeping in your own car, stay away from this not hotelGenuine Expedia guest review
Our stay was very pleasant and the employees at the front desk were very nice and helpful. I do think that many upgrades are necessary and the head board in our room kept falling off the wall.Genuine Hotels.com guest review
Was given a non-smoking room with an intense odor of tobacco. Then I was given another room that was just as bad. The hotel was dirty and smelled along the corridors. I ended up canceling my stay there and lost a chunk of money. Worst place and I give no value. Hotel.com should remove this place from its listingGenuine Hotels.com guest review
"Unbelievable Disgusting NEVER AGAIN"
There was blood stains in the room on the fold out couch the bed on the pillow cases and the place had nasty stains all over. I don't believe that this could be anywhere good for business. I didn't even stay I left to go all the way back home. I believe you should take this place off your list and definitely not recommend it to anyone!!Genuine Hotels.com guest review
"This hotel neighbors a freeway"
The staff were welcoming and humble. The condition of the room I stayed was worn but acceptable. The bathroom was equipped with towels and nice shower head. All in all good experience, clean room for the most part (excluding the bathroom's water stains, tile work, etc.) , comfy bed, television, and an old but functioning heater/ air conditioner.Genuine Expedia guest review
"Good but not great hotel."
Nice, quiet considering it was next to a freeway!!Genuine Expedia guest review
"This Ramada is terrible!"
I did not expect a Ramada hotel to be as unkept and badly in need of cleaning as the one I stayed in Antioch CA. Although the rating was 2.5, I still could not imagine a hotel with the Ramada label would to be in such bad shape. The room we stayed in was dirty from the floors not being vacuumed, the sheets on the beds wrinkled and stains throughout, […] the bathrooms were filthy, and the bad(foul) odor in the room. This is the first hotel I ever stayed where there was no COLD water, both knobs released steaming hot water. Ran the water for 3 or 4 minutes...still only HOT water. Only stayed a night so we slept and got out of there. This hotel is definitely one I will never stay in again. Read moreGenuine Hotels.com guest review
Very pleasant staff. Convenient location. Fair choice of restaurants near the hotel. Easy access to highway. Clean room.Genuine Expedia guest review
It was suppose to be newly remodeled..... ??? One word "Ghetto!"Genuine Expedia guest review
We were not happy. We found ourselves in the middle of a construction zone, noisy, dirty, miserable air quality. The sign said "Ramada", but it sure looked like it had been something else (inferior) recently. Very disappointed ,expected more from Ramada. Wallpaper was peeling. One coffee cup for two guests.Genuine Hotels.com guest review
"this cant be a ramada"
two ladies as receptionist where rude, the hotel was horrible and full of creepers. very uncomfortable. we rented 8 rooms and each room had something wrong with it. our room as soon as you stepped in it smelled like something died. the bathroom looked like a public restroom. the microwave and coffee maker were set on a counter no where near an outlet. […] the room had no iron or ironing board so we asked and they only gave us an iron cause that's all they had. the other rooms the a/c didn't work the irons didn't work there where stains on the carpet and curtains the beds were hard and some of the outlets didn't work. the good thing is that it was close to Macy's and Wingstop the bad thing is the people around there and the people staying there. there were a bunch of guys creeping at all of us girls and my younger cousins who are 13 were being creeped by guys who were making dirty hand gestures at them. one night we even got harassed by some people who were parked in the parking lot. McDonald's is close by but just to let you know the freaks come out at night. i suggest staying at the Hampton inn which is close by but far enough from the weirdness. Read moreGenuine Hotels.com guest review
never recommend anyone to stay at this location because the rooms were dirty . the beds were not done right. bed sheets were old and without comforters.carpets were filthy nasty old and dirty. was wearing shoes for the whole time.Not healthy for the kids at all. cold water was not working at all. Complained about this matter to the hotel front desk. […] No action was taken.For the rooms like this the rate was too high. Read moreGenuine Expedia guest review
"ok for location"
The hotel could use some updates and some maintenance in bathroom fixtures and throughout... The pool area was clean and pool water was clean and looked like it has been maintained well... The shower water temperature was very difficult to stabilize. missed the continental breakfast cannot review at this time....Genuine Hotels.com guest review
Pretty badGenuine Hotels.com guest review
Older property, but clean and comfortable. No noisy neighbors, peaceful.Genuine Hotels.com guest review
"Ramada Inn Antioch is a Filth Hole"
The room was filthy and there were no bedspreads. It wasn't clear if the sheets had been changed or not. Asked for another room and it was just as bad with what looked like catsup smeared on the door frame. The AC won't cool off the room and the neighborhood was ghetto. A car caught fire in the parking lot, that might not have been the hotel's fault […] but it certainly didn't add to a pleasent stay. Read moreGenuine Hotels.com guest review
"Not what I expected"
The hotel was on a convenient location from where I wanted to be, definitely not clean, shower was dirty and rusted, bed felt like Mayan beds (rock solid) and the sheets were smelly overall I would not recommend this hotel to anyone, besides the breakfast and the hotel staff everything else was very disappointed. I would have saved some money staying […] at Motel 6 and would have had the same level of comfort. Read moreGenuine Expedia guest review
"not at all what we expected, will not stay again"
Although the rate was competitive the Ramada has gone downhill since our last stay. It seems that since the Hotel across Hwy 4 has closed all the issues moved to the Ramada. Check in was smooth and our room was upgraded at no additional cost to avoid the noise of the other side of the hotel, so we were told. Room showed signs of wear and the bathroom […] had peeling paint. Housekeeping missed our room after the first night. When we returned late on our third night we found that housekeeping had removed all the towels in the room. When we called the desk we were told that they were busy and did not know if they locate any towels for us, that they would call back. Which they did not. We called back after 30 minutes to be told some towels had been located but not a full set. The hotel was loud due to the other customers, some of which were obviously up to no good. Homeless-bums in the back of the parking lot. Maintenance woke us the second morning to ask if they could check for leaks in the bathroom. We have stayed prior times but not again. Read moreGenuine Hotels.com guest review
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