"Overall a good hotel in a good location"
Disappointed that the hotel staff seemed to lack knowledge about public transport - in particular the metro, one of the stations of which is very close to the hotel and which has quite extensive coverage of LA. The walls of the room were a little thin I suspect as I did hear some noise from nearby. Transport from the airport was suboptimal as the "super […] shuttle" was several times the cost of what the metro would have been and it took a long time for the minivan to arrive at the hotel as I was the last person to be dropped off. Read moreGenuine Expedia guest review
"Good place to experience Hollywood"
If you want to see Hollywood this is a great place to stay! The location for that is perfect. Famous places on Hollywood Blvd are in walking distance or outside the view of the hotel rooms, like the view we had. The hotel is nice, modern, stylish. Good bar, and pool. The rooms are a little smaller then others I have stayed but only because its a older […] hotel. I would stay at the Roosevelt again! Read moreGenuine Hotels.com guest review
"Poor check in and check out"
We arrived to our hotel at 6am and asked whether we could have an early check in. The receptionist told us that it would not be a problem as there are plenty of available rooms, but at that time the system was down due to the time of day and that we needed to wait half an hour, which was no problem. However, when the receptionist called us over it was […] a different guy and he told us that the only rooms available were the poolside rooms which was cost us to upgrade. This was very different to what we were previously told. We were tired from our flight so decided to upgrade anyway. When we got to our room it smelled of cigarette smoke and we had to ask to change rooms. By the time we got to our room it was time for breakfast and it became pointless for us to ask (and pay for an upgraded room) for an early check in. When we checked out the following day the receptionist told us that our bill would be an extra $90. When we asked her why she told us that we had been using the minibar which we categorically had not done. We explained that we did not use the minibar she told it she would look into it and not charge us. However we have been charged which is outrageous becuase we have other expenses that need paying. We have spoke to the hotel and they keep on diverting us to other people and have been giving us excuses such as 'it is normal to charge for use of the minibar and then give a refund if nothing is taken'. We feel like we have been robbed and taken advantage of. Read moreGenuine Expedia guest review
"Very nice staff, but I wouldn t recommend it"
The Rooms are surty, the bathroom is very small and you cannot even find a place to store your tooth brush.Genuine Expedia guest review
switched rooms twice. In order to get a nice room I had to deal with the noise coming from the poolside bar. The quiet room made Red Roof look like the 4 Seasons (really yucky) I paid for the upgrade so I was VERY disappointed. The staff was nice, but hard to rate this any better since I didn't get much sleep.Genuine Hotels.com guest review
very rude staff, rooms look very old only good thing is the location, which is really greatGenuine Expedia guest review
Stayed in the pool side room which are very modern and a bit mad men....the hotel overall is great old hollywood mixed with modern hipness....love it.....and the people are all great here.Genuine Hotels.com guest review
"Good location but scary"
Scary rooms and corridors, very dim lights and the colors of walls and the curtains is very dark.The location is the only good thing,otherwise you can get a much better room for the same price.Genuine Expedia guest review
The people next door came in the middle of the morning 2 nights in a row and very loud. the walls seem paper thin. The carpet was filthy, had stains through outt. I understand the hotel room are being refurbished and they need it. The staff was exceptional! Except when I asked the front desk to move the people next to me after the first night the desk […] clerk refused but would let security know. Read moreGenuine Hotels.com guest review
Great time, great view, great location, great ammenitiesGenuine Hotels.com guest review
Cool hotel with lots of fun spots to hang out at night including a bar with bowling lanes and Fraggle Rock playing cards!Genuine Expedia guest review
"Came to Hollywood to see a play"
I left a cell phone charger and some clothes in the room when I left. The hotel staff was incredibly helpful, friendly and caring when I called. To my amazement, they found everything, called me in San Diego to let me know they had it, and had it available for my son to pick up. Everyone, the front desk, the housekeeping staff etc. were as nice and […] professional as you could hope for. Read moreGenuine Hotels.com guest review
"Not worth the money"
Over priced for what you get. Staff very friendly but the rooms are out dated and need to be renovated. Elevator button did not work on our floor to go down, had to go up before we could go down.Genuine Hotels.com guest review
There was nothing better then arriving, smooth check-in, up to my room, and lounging in the very comfortable bed. The pool was fantastic. Tropicana Bar is a must. The service was immpecable. The food was delicious. It was a very positive experience!Genuine Hotels.com guest review
The room was over priced and small and be certain that at 9 am a construction team will be your alarm. You're paying for the pool area, so with that said make sure to check the weather tho the pool is heated, it's not that fun at 60 degrees otherwise the staff there are allll very nice and friendly.Genuine Hotels.com guest review
"Our room was right at the sights we wanted to see"
The room was clean, comfortable and overlooked the sites that we wanted to visit. The service was great and the hotel restaurant 25 Degrees was fantastic in both service and quality of food. The service at the hotel was terrific as well.Genuine Hotels.com guest review
"Aircon very noisy and light"
Room Aircon very noisy and the light just ouside the window is too bright even the window blind cannot blocked it fully. We were not able to sleep wellGenuine Expedia guest review
Average hotel in kinky area that is incredibly over pricedGenuine Hotels.com guest review
"Not what you expect."
The hotel is very old fashioned, the bathroom is very small and uncomfortable. I would not stay there again there is much better offered in other places.Genuine Expedia guest review
For the money you're spending you get nothing that typically comes free. You're paying extra for parking, $21 for 24 hours of internet service?? This hotel is getting away with a lot because of the location and the bar scene. We stayed in the Marilyn Monroe suite and it's eh. Small, cramped, and really nothing special. I've stayed in far better places, […] but the price had me thinking this would be one of the better hotels I've been to. Not the case. Read moreGenuine Hotels.com guest review
"Beware pool parties"
The hotel is superb, but marred by the clientele they allow to have pool parties. If your idea of a great Sunday is being muscled out of your serene sunbed by aggressive posturing tattooed men and scores of their obnoxious druggie friends then this is the place for you. A real shame as this is a fine hotel in all other areas.Genuine Hotels.com guest review
"Fun hotel for a party, but do not plan on sleeping"
Checked in. Was upgraded to a junior suite. Desk neglected to mention I was right below construction and garbage chute. At 0800 I was awakened by such a racket, I honestly thought we were having a quake. Paint chips and dust were falling from the ceiling! When I called the front desk to evacuate, I was told it was construction and moved to a room by […] the pool for the next night. I was warned it was a little loud, but all they had. The party started at 6pm and went until 2am. The after party noise went until 4am. No exaggeration. If you are a young person looking to party, the scene seems great. If you are a 40something looking for a place to sleep after catching a show and dinner, this is your worst nightmare. Read moreGenuine Expedia guest review
The hotel is on Hollywood blvd and is so convenient to everything. The staff were very friendly and the hotel had a great old Spanish charm. I'd definitely stay there again. Super clean rooms. Two minor complaints - valet was expensive and mattress was super firm. Other than that I was very pleased.Genuine Expedia guest review
"Great location for the TCM Film Festival!"
I was very pleased with the assistance from the front desk. The location was ideal for the TCM film festival and my room was quiet. The shower in the bathroom needs more than just 1/2 a door. When I showered, a lot of water escaped onto the floor. Room service was way too expensive.Genuine Expedia guest review
Unique hotel with excellent service. Rooms may be small but are luxurious and staff is top of the line.Genuine Hotels.com guest review
"Comfort during illness."
I was duly impressed by the helpfullness of the staff of the Roosevelt Hotel during my stay. I became ill my first night of stay. I contacted the concierge and he was very helpful and assisted me in my recovery. Offering to shop for medicine and allowing me to order any item from room service menu. I will definitely stay here on my next visit to LA […] and hopefully I will be in better shape to see the city. Read moreGenuine Expedia guest review
The hotel is conveniently located within walking distance of the Chinese Theater and other venues, which is nice, but the staff left a lot to desire. Check in agents were very robotic; got our information and sent us our way (no smiles, no welcome, no nothing). Went to the pool area in the afternoon for drinks, and bartenders and waitress were rude. […] We didn't order any food, just drinks and the staff acted as if we were inconveniencing them since our tab wouldn't be as high as other guests that were having lunch. Asked the bartender for a plastic cup and was told that they don't give out cups, no I'm sorry for the incovenience, no nothing. For the amount of money we spent for the room, I expected more from the staff. Being that this is a famous landmark, the staff is aware that people will spend the money to go there, and they don't really care about their guests. Also, the pool was closed and there was no indication as to why. Read moreGenuine Hotels.com guest review
"Perfect for attending a concert at the Dolby Theat"
This hotel was perfect for us. We were attending a concert at the Dolby Theater and wanted to be close by. I love old hotels with a history. The room was nice (in the sunlight I could see all the dust on the wood floor - reason for only a "4" rating). We were pleasantly surprised by how delicious the food was at the Public Cafe in the hotel. It was […] pricey (we expected that), but wonderful. I would definitely stay here again Read moreGenuine Expedia guest review
"Good value for money"
Nice hotel in the heart of Hollywood. Friendly and efficient service. Funky decor mixing old charm and modern amenities. Great bathroom amenities. Pricey valet parking.Genuine Hotels.com guest review
"A Disappointment, not for Families."
We wanted to see Hollywood so picked the Roosevelt because it was centrally located and had history. I asked before booking how to get a front view. The staff said to write it on the "special requests" but they still put us on the lowest floor on the side (view of the dirty roof-top.) The registration lobby is real chic; we know because we sat there […] 35 minutes as they checked if our room was clean. They must have forgotten about us - but eventually, they just put us in the room next door. The room was fairly clean and modern for a 90-year old hotel. The kids were impressed with the biggest "honor bar" we had ever seen. My 14 year old daughter was the first to notice the "fancy colored condoms." My 13 year old son accidentally tore open the baseball cap, so we bought the $25 hotel cap. But since the honor bar price list didn't include half of the 50+ items, we were afraid of using the water glasses or shampoo. In this age a free internet, charging twenty dollars is sad. The room rate doesn't include the thirty dollar plus tip valet parking, but most hotels in the area charge similarly. In short, it was fairly clean, a reasonable rate for the area, but they nickel and dime their money out of you before you leave. It's not family friendly. This is best for locals who come to party at the hotel bar and need a place to crash after too many drinks. Still, the location is great for all the Hollywood tours, and the price is about the same as modern hotels in the area. Read moreGenuine Hotels.com guest review
"not enough to consider going back"
I lost my flight because the valet took about 25 minutes to give me my rented car even though there was no waiting line and the pick up was at 5:40 amGenuine Expedia guest review
"Hollywood Roosevelt Holiday"
We loved our stay at the Hollywood Roosevelt Hotel. The hotel provides clean, comfortable rooms, friendly service, and a great location. It is pricey, but well worth the stay.Genuine Hotels.com guest review
"Pool Closed with No Warning"
The only reason I stayed at this property was the fun pool scene. After paying $400+ for the night I arrived to find the pool and pool area are completely closed for construction. Generally I put up with the outdated decor and tiny rooms because the pool is really fun but this time I felt like I was purposely kept in the dark. Too many great hotels […] in the area to come back here. Read moreGenuine Hotels.com guest review
It was OK, the room was small.Genuine Hotels.com guest review
"good Location. expensive extras"
picked the hotel for it's convenient location. reasonable price. hotel is very nice, old school hollywood. rooms a little dated but bed is comfy. Biggest gripe is the surcharge of basic amenities that many other hotels provide for free... $21 for a day of wifi. $10 for a bottle of water. $5 for a k-cup to brew your own coffee in the room!!!?Genuine Hotels.com guest review
"Excellent hotel in Hollywood"
less expensive than the other swanky hotels in the area and better situated to be closer to non-Hollywood attractions. very comfortable room.Genuine Hotels.com guest review
Very small room; extremely tiny bathroom with nowhere to place your makeup etc. Walls were paper thin and we could hear everything going on in the room next to us. Tiny exercise room. The nightclub and pool were both closed for refurbishment, which we didn't know beforehand (Hotels.com should have this info included with other hotel info). If we had […] known this, we would have stayed elsewhere for the price especially!! The price seems to be entirely for the location, right across from the Chinese Theater, which was very nice. But there also is an Omni Hotel right across the street, that may be a better choice. On the up side, the lobby is very elegant and beautifully restored, gorgeous. Read moreGenuine Hotels.com guest review
"Old Glory- gone bad"
Thank goodness for the stellar staff at the Roosevelt- The property has been so oddly remodeled, and ill-maintained. They killed the gorgeous Spanish splendor of the original architecture, covering most of it with ugly pseudo-modern façade and did not maintain it. everywhere there were cracks, scuffs, dirty windows and drab, colorless décor. It was […] a great location, but not a nice place. The staff was lovely, but sadly, they can not make up for the drab, sad environs. I will not go back :( . Read moreGenuine Expedia guest review
Came here on business. Hotel centrally located and friendly staff. My room was clean and recently renovated. Nice job! My only complaint would be that the bed is way too close to the floor. While the bed was comfortable, getting in and more so out of the bed was not. Overall I would recommend this hotel to those coming to visit Hollywood.Genuine Hotels.com guest review
The hotel is beautiful. The historic architecture and interiors are well maintained. The rooms are tastefully updated. The A/C is a bit loud, though my normal climate doesn't require A/C. The staff was courteous and helpful.Genuine Expedia guest review
Enjoyed this hotel. The poolside cabanas are legit.Genuine Hotels.com guest review
Excellent hotel staff. Would stay here againGenuine Hotels.com guest review
"Hotel perfectly located to all local attractions."
Staff was very professional and friendly and the all Hotel facilities were very well kept. The room condition was very poor for a 4 star Hotel. the carpet didn't look very clean. The door to the bathroom was dragging on the floor, you had to lift it to close it. I understand that it's an old Hotel, but these are maintenance things that could have been […] fixed easily. by the black marks on the floor you could tell that the door had been in that condition for a while. The bed was comfortable, so I was able to get a good night rest. Read moreGenuine Expedia guest review
"One little snag, otherwise great!"
I was a little disappointed with a mix-up that occurred with the front desk staff. We were staying at the hotel because my friend was getting married there and she had gift bags for everyone staying on property. When we checked in, we were switched to a King room, but our gift bag was already delivered to the original room. When I called to inquire […] about it, the front desk person said that she had our gift bag and would be sending it up shortly. More than two hours later I called again and the same woman working at the front desk changed her story and said that the bride never had a gift bag made up for us because we booked through Expedia and not through the hotel's sales department. I spoke to the bride the next day and she did in fact have a gift bag for us. The hotel lost it/gave it to someone else and instead of being truthful the front desk clerk blamed it on the bride. Read moreGenuine Expedia guest review
"Roosevelt is a classic"
The Roosevelt is a Hollywood Classic. I really enjoy staying there. If you have some time I suggest spending some time at the pool. The location of the hotel is excellent. You have access to shopping and near by restaurants. I recommend checking Expedia to get a good rate. The rate was better than the hotels website. My only negative experience was […] in regard to the room selection. you have the choice between a Cabana Garden Room (the picture shows a patio) and a Cabana Balcony Room. I assumed the Cabana Garden Room had a patio like the picture but I arrived to a window. Apparently the "balcony room" is the only room the the patio/balcony. The front desk person immediately acknowledged the confusion because apparently the mistake/misrepresentation happens often. I wish they would update the pictures or give a better description. Read moreGenuine Expedia guest review
I think this hotel doesn't deserve its price. There is nothing special except being in a good location. I regret staying in it honestly.Genuine Expedia guest review
"Good Location, not so nice room."
The hotel was in a great location, however, I was very disappointed with the room. The hotel was VERY dark and gloomy. I had a non-smoking room, but upon entering, the entire room smelt like stale cigarette smoke. The bed itself was comfortable. The bathroom is in need of an update! There is not enough space to set down your toiletries (have very small […] "cubby hole" shelves). The shower/tub appeared stained (from years of use). The glass door/wall only covers half the shower, and it doesn't stop the water well since it's not sealed and moves (which i found out when i placed my hand on it to steady myself, so glad i didn't fall), so water gets all over the floor! I am so happy I only stayed for 1 night - I will not be returning to this hotel unless they update. Read moreGenuine Expedia guest review
"Location, Location, Location"
This hotel is right next to Jimmy Kimmel, and across from the Chinese Theater. Perfect location to start a vacations in Hollywood. The only odd thing was that our room was called a "Superior Room" and yet it was just big enough for the bed, tv, bar, and desk. Should have been called a regular room. Bar was the best stocked bar I have seen in a long […] time. Read moreGenuine Hotels.com guest review
"Location couldn't be more perfect!"
Pros: If you are looking for location - this is your place! It really is a very beautiful hotel. The staff was fabulous! The lobby and central areas, pool, etc - are absolutely gorgeous and well maintained. I'm so glad we chose this place for our Hollywood experience. Cons: Very noisy in the evenings - there wasn't a night that I wasn't woken up between […] 2 and 5 in the morning by some loud banging, laughing - basically intoxicated people - BUT the staff were wonderful and were very clear that if we were bothered, to call the desk and they would immediately send security. So just a warning that it really is a very busy, social hotel and so bring earplugs - I believe it was worth the short interruptions in sleep. The other con is their "basic" hotel rooms seem to need updating - we only stepped into one and we were lucky that it hadn't been cleaned yet - the staff was really apologetic and immediately upgraded us to a gorgeous room that went for a much higher rate. The room we booked at the lowest rate had stains (very dark) on the carpet and just generally looked run down. However - had it been clean - it would have been perfectly comfortable - the beds looked very nice and the bathrooms were fine. My criteria first and foremost is always "clean and safe" -and most certainly the Roosevelt was both of these. Read moreGenuine Expedia guest review
"Landmark hotel Heart of Holloywood"
Excellent service throughout. Well preserved in traditional grand manner. Concierge service is superb. A respite from mayhem outside. Don't understand the $5.00 charge for in-room coffee.Genuine Expedia guest review
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