"Excellent hotel except security not refunded yet"
The hotel is in the central area near the metro and tram stations. i was upgraded and the room was very big size when u compare to European standards, The TV, AC, bed etc were very comfortable and the reception staff was very helpful. i stayed for 3 days and would recommend this hotel. Only one issue, they have still not refunded my security deposit […] after 20 days in my card. Read moreGenuine Hotels.com guest review
"Decent hotel for a good price."
Decent hotel in lively area although outside of the main tourist core. Public Transportation (including one of the Main train stations) is within walking distance. Only complaint was although it was October our room was sweltering hot and the air conditioner didn't work. Opening the window didn't cool the room down at all. Good price and I would stay […] there again if they could guarantee the room temperature would be comfortable. Read moreGenuine Hotels.com guest review
Very comfortable bed and pillows. large room and bathroom. quite a lot of traffic noise and even though room was a few rooms away from lift, lift noise was very bad. reception staff good. Breakfast extremely good. hotel reasonably close to station but neighbourhood questionable at night due to type of bars in area.Genuine Hotels.com guest review
Was very pleasantly surprised by a nice room and friendly staff, after being not quite sure about the neighbourhood, a bit run down. Beds comfortable, easy walk to train station, where their are buses to the airport too. The breakfast is overpriced, but a bakery with baked goods and coffee is right across the street.Genuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. We are glad that you enjoyed your stay in ARCOTEL Wimberger and it would be great to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"good hotel but ac not working"
Pretty much a good stay. Near the subway and good breakfast. Ac wasn't functioning and the staff didn't do anything about that issue.Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. We are glad that you enjoyed your stay. We regret that the AC was not working in your room. We alreay talked with our employees about the problem, that something like that will not happen again. It would be great to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"Comfortable room, friendly service"
This hotel is situated within walking distance of the main railway station (10 minutes without luggage). A tram station across the road is also useful in warm or wet weather. Our room was comfortably furnished with a reasonable sized bathroom. The cooling system wasn't really effective during a warm spell but thankfully windows opened to allow a breeze […] in, although that did also let in the noise from other guest rooms who also had their windows open! Staff were friendly and helpful and knew how to manage requests from many guests in a polite and time effective manner. The neighbourhood itself is not attractive and the hotel is some way out of the city centre, however convenient access to the excellent train network made it easy to get around to Vienna's many attractions. Read moreGenuine Hotels.com guest review
"four nights in vienna"
I found this hotel to be good value. Did not have breakfast so cannot comment. The hotel is just a few minutes from underground/trams so easy to access all places.Genuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. It would be great, to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"Very good stay in a comfort deluxe room"
My boyfriend and I spent 3 nights in this hotel. We booked a "comfort deluxe room" because we read some bad reviews about the non-deluxe "comfort rooms". Ours had a very good size, 2 chairs and a table, 2 good size comfortable beds put together although I specifically said I wanted a king size bed when booking, and a bathroom with plenty of space and […] an awesome shower in a bath. The shower was great! Temperature easy to regulate, awesome preassure... Normally I don't pay attention to this, but showers in this room were delightful. There was some noises from the street and the other rooms, but nothing to worry about. The buffet breakfast was good. The staff were really nice and helpful. There wifi conexion could have been better, but at least we didn't need to pay extra for it. I had a buffet lunch there and it was alright, just too pricey! It was 25e plus whatever you spend in drinks. I think it'd be better to order from the menu next time. The location was good, U-bahn 2 minutes away from the hotel that takes you to the center in less than 20m. There are also trams, the 49 takes you straight to Volkstheater. The neighbourhood in which the hotel is, is not the best, slightly scary during the night if you are on your own. Nothing happened to me, but that was my feeling. Overall a really good stay, I'd probably repeat if I ever come back to Vienna. Read moreGenuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your kind feedback. We are glad that you enjoyed your stay in our hotel. It would be great to welcome you again in ARCOTEL Wimberger. Kind Regards, your ARCOTEL Wimberger team!
Very good service and good atmosphareGenuine Hotels.com guest review
"Ok but wouldn't stay again"
As a woman travelling on my own, I don't think I would recommend this place. The hotel is in an area that has s*x shops etc in close proximity - a fact that would have deterred me from booking, had I have known before I arrived. This meant that it was not a good idea for me to walk alone at night and get dinner some where near by, as I would have to […] pass a s*x shop (complete with lady sitting in the window) on my way. This was very restrictive and meant I had to use the hotel restaurant at night, which is lovely but quite pricey. The hotel is quite close to a major shopping road and one can pick up items such as bottled water without having to pay the horrendous minibar mark up. Central Vienna is not really in walking distance but the underground is almost across the road, so getting around is easy if you have a ticket (it's best to buy through the U-bahn website or use their mobile app if you can). I had a terrible room on the first night which was changed with no problems for the reminder of my stay and this second room was very quiet and comfortable though the bed was hard. If you have a room on the road side, I would change it straight away or leave unless you can sleep through 24/7 traffic noise. Staff were mostly excellent though I was not impressed when I got stuck in the elevator (a problem that seems to happen often) and this was treated rather flippantly by the young lady on the desk! Read moreGenuine Hotels.com guest review
Great hotel, close to the train station.Genuine Hotels.com guest review
"Very good value for money."
While the hotel is right on the ring road (traffic outside your window) the double glazing prevents most noise from entering. The hotel has underground parking which was good for us. The excellent downtown area is in walking distance (20 mins) from the hotel. Trams are very close and are for all intents and purposes free (we gave up trying to pay!!). The […] hotel is a modern business type establishment and counter staff were friendly in a teutonic sort of way. Our Expedia deal was really good value for money. Read moreGenuine Expedia guest review
"Close to Wien Stadthalle"
Very enjoyable thank you.Genuine Hotels.com guest review
"Great hotel for anyone"
We stayed for 5 nights, very helpful staff, situated next to tram station and u-train,the only thing what put us off a little bid was the 150 Euros we had to pay as soon as we arrived (to be returned on the check out day) in case of any damage, but they could have kept our passport instead, lots of tourist have a limited budget and paying 150 Euros […] up front would cut there spending money. Read moreGenuine Expedia guest review
"Friendly and comfortable"
Staff really friendly and helpful. Air conditioning worked efficiently. Huge choice of food at breakfast and very comfortable beds. Only negative was the lack of service in Joes bar. The barman seemed to disappear every time you wanted a drink!Genuine Expedia guest review
"Review of 3 night stay for concert in Purkersdorf."
We traveled from the UK to meet up with friends at the hotel. Have just spent 3 superb nights at The Arcotel Wimberger in Vienna for a concert we attended in nearby Purkersdorf in Lower Vienna featuring The Orchestra (former ELO & ELO Part 2 members). I can honestly say the position of the hotel was perfect for the nearby Westbanhof station. The room […] we had on the 7th floor was superb, thankfully the air conditioning was working fine as the temperatures outside were in the mid 30 degrees. The staff were very helpful and friendly, the food in the restaurant excellent and the bar area was very lively. Prices for the hotel, food and drinks I personally found to be very reasonable too. Overall I would recommend this hotel 10/10 and will certainly stay again if I ever return to Vienna. Read moreGenuine Expedia guest review
Wonderful hotel with great facilities. Located about 3 kms from the city center but easily accessible by trains and trams which stops right in front of the hotel. 10 mins walk to the center train station. The staff at the front desk was very informative and very friendly. Excellent room service with polite staff. Business rooms recommended, good sized […] rooms with excellent facilities. Read moreGenuine Expedia guest review
"Next to Westbanhof and convenient"
Nice enough for a short stay in Vienna. Conveniently located next to public transit and a short hop into the old city.Genuine Expedia guest review
"Very happy with room and staff"
For the price paid this hotel was first class. Received a free upgrade to executive room and staff were very friendly and helpful. Only criticism is the quality of the computers in the 'business corner' - tried to check in for a flight using them but had to use the free wifi with my smartphone when the browser kept crashing.Genuine Expedia guest review
"Close to the main train station"
Nice hotel with a great location.Genuine Hotels.com guest review
"non working AC"
The central cooling system was not working and it was too hot, even though it was just mid May. Will not stay there againGenuine Hotels.com guest review
"Close to subway"
Hotel very close to subway; good provision of Wi-Fi in the room (free); neighbourhood is not one you want to hang around at night you really have to take the subway to go a nice cafe.Genuine Hotels.com guest review
"very nice hotel about 10 min walk from hauptbahnof"
very nice hotel, room was lovely, leave sized. staff was extremely helpful in helping us plan our sightseeing. would definitely stay here again if I go to vienna again.Genuine Hotels.com guest review
"Arcotel a good place to stay"
excellent Hotel, breakfast not included in the price, but v. reasonable to buy and plentiful. We found the 49 tram took us almost to the Hofburg area and Malls and the 58 tram straight to Schonnbrun Palace. tram tickets at reception. A little out of central city area, but the trams or underground are a couple of minutes from the Hotel. Friendly staff, […] a good experience Read moreGenuine Expedia guest review
"Close to train/subway station"
This Hotel had a great location ! Very close to train and sub way station. Cheaper than inner city but could get there on the subway in just a few stops.we actually rented a bike with city bike rentals and cycled home late one night. There is 2 bike rental stations within 2 min walk of the hotel. Rooms are nice and large for Europe standards. Free wifi. […] We were visiting the 2nd week of may and rooms were comfortable and slightly warm at times. We could open our windows to cool down the room. I suspect this could be a problem in July/aug as someone commented on poor a/c in another review. Certainly fine for may. Airport shuttle bus was also at the train/subway station ( Wien westbanhoff) 8 euro per person Read moreGenuine Expedia guest review
"Great stay at Arcotel Wien"
We had a great stay at the Arcotel Wien. Its proximity to the metro, the quality of staff, the beautiful breakfast each morning and a very comfortable room made every thing very comfortable for us. The breakfast sustained us throughout the day and we could not speak more highly of the staff,from the front desk, to the restaurant staff and to those servicing […] our rooms. We would certainly stay there again. The room rate for a hotel like this would just about be impossible to find in a major Australan city. Read moreGenuine Expedia guest review
"Clean, tidy, & functional but room a little small"
I booked the a superior room clearly for 2 people, but it was small and there was only 1 of everything! Duvet, pillow, towels etc. I had to ring up reception on more than one occassion to request additional bedding and towels. The bed was small for hotel standards and was up against a wall on two sides, so one of us had to crawl over the bed to get […] in and out, not ideal at any age! There were no tea or coffee making facilities as I would expect for a superior room, but 2 hair dryers! It was clearly set up for "1 business client" during the week rather that 2 people staying for an Easter weekend city break. However on the plus side it was very clean, the bathroom was a good size, the shower was powerful and we also had a communual balcony to step out onto which was nice to get some fresh air into the room. Read moreGenuine Expedia guest review
"Relatively Good Location nice facade"
Good location if you are willing to travel by underground or tram network (€10 for 48 hours travel). Room was warm and clean, reception were happy to help. Fitness suite, sauna and 'Free Wireless' were all charged. Wireless you have 10 minute free then you have to pay for the rest. A little disappointing.Genuine Hotels.com guest review
"Very convenient location"
It's very close to the Westbahnhof station and makes very convenient to go to Hofburf and Schonbrunn etc.Genuine Hotels.com guest review
"arcotel wimberger wein hotel"
nice room easy transport to vienna staff service a little to be desired dining reasonableGenuine Hotels.com guest review
"excellent value for the price!"
This hotel is in the 7th District but close to District 1 - bus station outside hotel made it easy to travel around the city.Genuine Expedia guest review
ウィーン西駅の近くで、リングの方に歩いていくのは厳しいですが、すぐ近くにトラムや地下鉄もあり、交通の便に問題はありません。 コストパフォーマンスは相当いいです。 安いのに朝食付きで、しかも朝食のビュッフェが非常に充実していました。 フロントの女性担当者のサービスに笑顔はありませんでしたが、安いのでオッケーです。 アメニティがイマイチですが、すぐ近くにスーパーもあるので、問題ありません。Genuine Hotels.com guest review
"Sehr guter Service, tolle Zimmerausstattung"
POSITIV: Servicequalität: Das Personal an der Rezeption war sehr freundlich, hilfsbereit und zuvorkommend. Zimmeraustattung: Immer frische Äpfel im Zimmer und an der Rezeption, jeden Tag eine neue Flasche Mineralwasser, Einrichtung von Farbton und Möblierung her sehr harmonisch und gemütlich. Raumgrösse war sehr angenehme und die Sauberkeit war ebenfalls […] ausgezeichnet! NEGATIV: Die Teppiche in den Gängen war ein krasses Gegenteil zum Zimmer. Wild und mit unstimmigen Farbmustern (Tarnmuster lässt grüssen?). Vom Frühstück habe ich mehr erwartet nachdem es vielerorts gelobt wurde. Die Stimmung beim Frühstücken erinnerte mich an Massentourismus Orte. Gerade am Wochenende war es mehr als voll, was wohl auch den Zeiten (7.00 bis 10.00) zu verdanken ist. Am Wochenende das Buffet länger offen zu halten gehört für mich eigentlich dazu. In den Spitzenzeiten war das Personal dann auch überfordert (Kaffee kam nicht, bestellte Fruchtsäfte gingen vergessen und sind dann "ausgegangen", Zurechtweisungen hat man beim Kücheneingang direkt mitbekommen, Tische wurden lange nicht abgeräumt). Im Gang wurde ein kaputter Lichtschalter nur bedarfsmässig abgeklebt. WLand musste man extra nachfragen gehen und und die Zugriffe haben nicht für den ganzen gebuchten Zeitraum gereicht. FAZIT: Angenehmer Aufenthalt ohne wirklich Mängel, aber für 4 Sterne und die Preisklasse hätte ich mehr erwartet. Read moreGenuine Hotels.com guest review
sehr angenehmer Aufenthalt, am Samstag leider längere Wartezeit vor dem Eingang zum Frühstücksbuffet- schlechte Organisation, ansonsten top Zimmer,alles bestens!Genuine Hotels.com guest review
"Lite ruffigt område"
Hotellet är utmärkt men de vill att man ska registrera ett kreditkort vid ankomst eller betala en rätt saftig deposition (där rök en rätt stor del av vår resekassa). Hotellet har fritt WiFi men man måste be om koder en gång om dagen, om man betalar en extra avgift så får man en snabbare uppkoppling. Personalen är trevlig och hotellets restaurang och […] bar serverar mycket god mat (frukosten är dyr) till rimliga priser. Området som hotellet ligger i är däremot lite ruffigt och vi hade lite problem med att hitta matställen i närheten. Tunnelbanan ligger tvärs över gatan så det är lätt att ta sig till andra delar av staden. Read moreGenuine Hotels.com guest review
Trevlig vistelse tack vare trevlig och engagerad personal, på ett hotell som andades klass och komfort för en rimlig peng.Genuine Hotels.com guest review
"gut untergebracht, sehr gutes Frühstück"
wien ist immer eine Reise Wert. Großes Zimmer, sehr schnelle Aufzüge, ausreichender Wellnesbereich mit herrlicher Aussicht. alles bestensGenuine Hotels.com guest review
"비엔나 관광하기 좋은 위치"
다음 여행지를 기차로 이용해야 하기 때문에 서부역에서 가까운 곳으로 선택했습니다. 길가에 호텔이 있어서 약간의 소음은 있지만, 창문만 잘 닫으면 소음이 확 줄어듭니다. 다른 관광지들도 트램으로 30분~1시간 이내에 있어서 편리합니다.Genuine Hotels.com guest review
总体都非常好，就好像是热情的奥地利人一样，很值得想朋友们推荐Genuine Hotels.com guest review
ウィーン西駅から、徒歩10分強で荷物が多いとちょっと大変なので、駅でウィーンカード等の一日券を買ってトラムか地下鉄を使えば一駅乗目で駅の目の前にあるのて楽チンです。 ホテルは各国の団体さんが利用するようで、朝食会場は団体さんが多い日に当ると、8時頃行くと入口で待たされる人も見受けました。 他の人のコメントにひかれてこのホテルにしましたが、本当に朝食の内容、種類が豊富で素晴らしく連泊しても飽きませんでした。Genuine Hotels.com guest review
"für Geschäftsreisende ok."
perfektes FrühstückGenuine Hotels.com guest review
"Nice clean hotel"
This is the second time I'm staying at the hotel, and I can only recommend it. The spa could be a bit warmer, but besides that nothing bad to say. I wouldn't mind staying at the same hotel next time I'm back in Vienna :-)Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you for your feedback in ARCOTEL Wimberger. It would be great to welcome you again in our hotel. Kind Regards, Your ARCOTEL Wimberger team!
Wir waren sehr zufrieden. Das Frühstücksbüffet war reichhaltig und immer frisch. Einzig das Servicepersonal bekundete Mühe die benutzten Tische wieder schnell für neue Gäste bereit zu stellen (abräumen und neu eindecken).Genuine Hotels.com guest review
"Hotel med mycket bra läge"
Trevlig personal som direkt gav ett välkomnande intryck. Lätt att hitta, rent och fräscht rum och en bra frukost med mycket att välja på. Nära till shoppinggatan och tågstation/tunnelbana. Något lyhört (rum ut mot gatan) och varmt på hotell-rummet. Men i det stora hela ett väldigt bra hotell som jag varmt rekommenderar.Genuine Hotels.com guest review
Hotel is easy to access with public transportation and short walking distance from e.g. Mariahilfer st. shopping area, however, the immediate neighbourhood is little restless. Our room was recently renovated/modernized and very clean. However, the room was uncomfortably warm as the air conditioning had been fixed to "wintermode" (in mid october) which […] meant that the airconditioning did not work at all. We didn't also have bathrobes automatically in our room but these were delivered on request. Unfortunately, the delivery took over 30 minutes and we had to inquire them for 3 times (they were promised to be delivered in few minutes). To be fair, the inconvenience was apologized with drink vouchers. Read moreGenuine Hotels.com guest review
"parcheggio a prezzi assurdi"
prima volta all'hotel , nel complesso carino,alla fine abbiamo preso, con sovrapprezzo una camera superior deluxe che di deluxe non aveva assolutamente niente, ma probabilmente era meglio della stanza base (che non deve essere per niente bella);unica cosa la deluxe ha un misero frigobar in omaggio.Il parcheggio interno dell'hotel,anche per una deluxe […] costa 18euro al giorno....!intorno non si può parcheggiare regolarmente quindi obbligatorio!la colazione a buffet niente da dire,buona , la zona sauna piscina,discreta ...ma la camera un pò pretenziosa , i muri segnati sporchetti...non ci tornerei Read moreGenuine Hotels.com guest review
excelente em todos os aspectosGenuine Hotels.com guest review
Alleen airco was naar onze smaak te warm I gesteld in het hele gebouwGenuine Hotels.com guest review
Recomendo por todos aspectos avaliados. Nota 10 em tudoGenuine Hotels.com guest review
지하철역 바로옆에 있어서 시내로의 접근성이 좋구요 생각보다 호텔이매우크고 객실이 많습니다.. 전망은 좋지않아요. 조식은 매우 훌륭했구요 방크기도 괜찮았지만 세면도구들이 전혀 비치되지 않아있는건 참고하셔야되요Genuine Hotels.com guest review
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