"a bit more like a motel than a hotel"
the owner doesn't seem to have invested too much in this hotel. Rooms smell like smoke. Feels like it may get shut down sometime soon. Just very tired building.Genuine Expedia guest review
"Practical and Comfortable"
Overall - very good - the Westbahnhof area is not exactly Vienna's prime location, but the hotel is located near both Westbahnhof Ubhahn and train station. I could therefore make it to the city centre in 20 minutes, using the ubahn (about five stops). The buffet breakfast (included with room) was simply outstanding in all respects and what one would […] expect with a first class city. As an aside, while the advertised rate per night was a great deal, hotels.com's practice of adding excessive administration fees was a real letdown. I will take this into account when booking rooms in the future. Read moreGenuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, Thank you for your feedback and for your stay in ARCOTEL Wimberger Vienna. We hope you enjoyed your stay and it would be great to welcome you again. Kind Regards, Yours ARCOTEL Wimberger Vienna
"close to trains and street cars"
clean and convenient.Genuine Hotels.com guest review
"Not a good location"
that i made a mistake as the hotel is far actually from the city center - i.e. u need a taxi to get thereGenuine Hotels.com guest review
"Nice hotel close to the subway"
We stayed here for 3 nights. We were offered an upgrade at an extra charge which would include high speed internet and the mini bar in the room. We didn't take this up as we felt we wouldn't have got the full benefit for the extra money. The hotel was 5 mins walk away from the Westbahnhof station and we used this to get about the City. It was very easy […] and convenient to use. The rooms were comfy, spacious and clean and the staff were helpful and polite. We didn't have breakfast in the hotel as we thought it seemed a bit expensive, instead we ate while we were out. The hotel made a good base for our city break and our only real quibble was that the high speed internet should have been free throughout the hotel Read moreGenuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, first of all we would like to thank you for your stay in ARCOTEL Wimberger and also for your kind feedback. We are glad that you enjoyed your stay in our hotel. About the internet we can tell you that we have free wi-fi in all rooms, just for the high speed internet you have to pay an extra fee if you are not in an upgraded room. It would be great to welcome you again in ARCOTEL Wimberger in next future. Kind Regards, your ARCOTEL Wimberger team!
"Very good stay"
This hotel is perfect for a weekend break. it's basic and a bit old fashioned but it does the job. There is so much to see in the city that you don't need to spend much time there anyway. One thing that was odd but a nice feature was that the cost of our room included the fully stocked mini bar. Sadly we didn't drink much from it so it probably didn't […] end up cost effective but it was a treat. Read moreGenuine Hotels.com guest review
"Christmas city break"
loved the hotel. Reception staff were excellent & gave us good advice on places to see & go & how to get there. Very professional & friendly at same time!Genuine Expedia guest review
"Great location, amazing price"
The hotel is in walking distance to the train station, 2 underground lines and several trams. Great for sightseeing and shopping. Dated but clean and very friendly and helpful staff. The small gym with cardio equipment is a great extra.Genuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your stay in ARCOTEL Wimberger and also for your feedback. It would be great to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team
"Great location, comfy room, ample breakfast."
Great location – form the airport take the auto bus to Westbahnhof (45 mins), then take tram 6 to St Loritz Platz which stops right opp the hotel, or you can walk form Westbahnhof in under 10 mins. We stayed in the Comfort Deluxe rooms, which to my knowledge are the most recently decorated rooms (the modern looking ones on the site). Water was complimentary […] as were the apples (albeit a bit fluffy) – a nice touch. We had one room facing the main room and one to the side, neither were overly noisy if the windows were closed, we were on the fifth floor. The rooms were clean, as were the bathrooms. Hairdryers were better than you average standard beige hotel issue. Air con/heating in the room was perfect. The staff was always polite, kind and attentive. Large hotel offering a very ample buffet breakfast, (hot, cold, cakes, pastries, cereals etc…. you name it, they probably had it). Breakfast served until 10am. Spa was clean and spacious for a hotel of this standard. If you do want to use the sauna however, give the staff an hour’s notice for them to switch it on. Not much going on in the surrounding neighbourhood. Tram 29 takes you straight to the Museum Qtr/Karlsplatz in 15 or so mins. Mini Restaurant (recommended) is 15 mins in a taxi. The U-Bahn is less than 10 mins by foot and takes you straight into St Stephensplatz. Would definitely stay here again, great value for money when compared to those in the city center. Read moreGenuine Hotels.com guest review
"Excellent hotel except security not refunded yet"
The hotel is in the central area near the metro and tram stations. i was upgraded and the room was very big size when u compare to European standards, The TV, AC, bed etc were very comfortable and the reception staff was very helpful. i stayed for 3 days and would recommend this hotel. Only one issue, they have still not refunded my security deposit […] after 20 days in my card. Read moreGenuine Hotels.com guest review
"Decent hotel for a good price."
Decent hotel in lively area although outside of the main tourist core. Public Transportation (including one of the Main train stations) is within walking distance. Only complaint was although it was October our room was sweltering hot and the air conditioner didn't work. Opening the window didn't cool the room down at all. Good price and I would stay […] there again if they could guarantee the room temperature would be comfortable. Read moreGenuine Hotels.com guest review
Very comfortable bed and pillows. large room and bathroom. quite a lot of traffic noise and even though room was a few rooms away from lift, lift noise was very bad. reception staff good. Breakfast extremely good. hotel reasonably close to station but neighbourhood questionable at night due to type of bars in area.Genuine Hotels.com guest review
Was very pleasantly surprised by a nice room and friendly staff, after being not quite sure about the neighbourhood, a bit run down. Beds comfortable, easy walk to train station, where their are buses to the airport too. The breakfast is overpriced, but a bakery with baked goods and coffee is right across the street.Genuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. We are glad that you enjoyed your stay in ARCOTEL Wimberger and it would be great to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"good hotel but ac not working"
Pretty much a good stay. Near the subway and good breakfast. Ac wasn't functioning and the staff didn't do anything about that issue.Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. We are glad that you enjoyed your stay. We regret that the AC was not working in your room. We alreay talked with our employees about the problem, that something like that will not happen again. It would be great to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"Comfortable room, friendly service"
This hotel is situated within walking distance of the main railway station (10 minutes without luggage). A tram station across the road is also useful in warm or wet weather. Our room was comfortably furnished with a reasonable sized bathroom. The cooling system wasn't really effective during a warm spell but thankfully windows opened to allow a breeze […] in, although that did also let in the noise from other guest rooms who also had their windows open! Staff were friendly and helpful and knew how to manage requests from many guests in a polite and time effective manner. The neighbourhood itself is not attractive and the hotel is some way out of the city centre, however convenient access to the excellent train network made it easy to get around to Vienna's many attractions. Read moreGenuine Hotels.com guest review
"four nights in vienna"
I found this hotel to be good value. Did not have breakfast so cannot comment. The hotel is just a few minutes from underground/trams so easy to access all places.Genuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your feedback. It would be great, to welcome you again in our hotel. Kind Regards, your ARCOTEL Wimberger team!
"Very good stay in a comfort deluxe room"
My boyfriend and I spent 3 nights in this hotel. We booked a "comfort deluxe room" because we read some bad reviews about the non-deluxe "comfort rooms". Ours had a very good size, 2 chairs and a table, 2 good size comfortable beds put together although I specifically said I wanted a king size bed when booking, and a bathroom with plenty of space and […] an awesome shower in a bath. The shower was great! Temperature easy to regulate, awesome preassure... Normally I don't pay attention to this, but showers in this room were delightful. There was some noises from the street and the other rooms, but nothing to worry about. The buffet breakfast was good. The staff were really nice and helpful. There wifi conexion could have been better, but at least we didn't need to pay extra for it. I had a buffet lunch there and it was alright, just too pricey! It was 25e plus whatever you spend in drinks. I think it'd be better to order from the menu next time. The location was good, U-bahn 2 minutes away from the hotel that takes you to the center in less than 20m. There are also trams, the 49 takes you straight to Volkstheater. The neighbourhood in which the hotel is, is not the best, slightly scary during the night if you are on your own. Nothing happened to me, but that was my feeling. Overall a really good stay, I'd probably repeat if I ever come back to Vienna. Read moreGenuine Expedia guest review
Response by Arcotel Wimberger Vienna Dear guest, thank you very much for your kind feedback. We are glad that you enjoyed your stay in our hotel. It would be great to welcome you again in ARCOTEL Wimberger. Kind Regards, your ARCOTEL Wimberger team!
Very good service and good atmosphareGenuine Hotels.com guest review
"Ok but wouldn't stay again"
As a woman travelling on my own, I don't think I would recommend this place. The hotel is in an area that has s*x shops etc in close proximity - a fact that would have deterred me from booking, had I have known before I arrived. This meant that it was not a good idea for me to walk alone at night and get dinner some where near by, as I would have to […] pass a s*x shop (complete with lady sitting in the window) on my way. This was very restrictive and meant I had to use the hotel restaurant at night, which is lovely but quite pricey. The hotel is quite close to a major shopping road and one can pick up items such as bottled water without having to pay the horrendous minibar mark up. Central Vienna is not really in walking distance but the underground is almost across the road, so getting around is easy if you have a ticket (it's best to buy through the U-bahn website or use their mobile app if you can). I had a terrible room on the first night which was changed with no problems for the reminder of my stay and this second room was very quiet and comfortable though the bed was hard. If you have a room on the road side, I would change it straight away or leave unless you can sleep through 24/7 traffic noise. Staff were mostly excellent though I was not impressed when I got stuck in the elevator (a problem that seems to happen often) and this was treated rather flippantly by the young lady on the desk! Read moreGenuine Hotels.com guest review
Great hotel, close to the train station.Genuine Hotels.com guest review
"Very good value for money."
While the hotel is right on the ring road (traffic outside your window) the double glazing prevents most noise from entering. The hotel has underground parking which was good for us. The excellent downtown area is in walking distance (20 mins) from the hotel. Trams are very close and are for all intents and purposes free (we gave up trying to pay!!). The […] hotel is a modern business type establishment and counter staff were friendly in a teutonic sort of way. Our Expedia deal was really good value for money. Read moreGenuine Expedia guest review
"Close to Wien Stadthalle"
Very enjoyable thank you.Genuine Hotels.com guest review
"Great hotel for anyone"
We stayed for 5 nights, very helpful staff, situated next to tram station and u-train,the only thing what put us off a little bid was the 150 Euros we had to pay as soon as we arrived (to be returned on the check out day) in case of any damage, but they could have kept our passport instead, lots of tourist have a limited budget and paying 150 Euros […] up front would cut there spending money. Read moreGenuine Expedia guest review
"Friendly and comfortable"
Staff really friendly and helpful. Air conditioning worked efficiently. Huge choice of food at breakfast and very comfortable beds. Only negative was the lack of service in Joes bar. The barman seemed to disappear every time you wanted a drink!Genuine Expedia guest review
"Review of 3 night stay for concert in Purkersdorf."
We traveled from the UK to meet up with friends at the hotel. Have just spent 3 superb nights at The Arcotel Wimberger in Vienna for a concert we attended in nearby Purkersdorf in Lower Vienna featuring The Orchestra (former ELO & ELO Part 2 members). I can honestly say the position of the hotel was perfect for the nearby Westbanhof station. The room […] we had on the 7th floor was superb, thankfully the air conditioning was working fine as the temperatures outside were in the mid 30 degrees. The staff were very helpful and friendly, the food in the restaurant excellent and the bar area was very lively. Prices for the hotel, food and drinks I personally found to be very reasonable too. Overall I would recommend this hotel 10/10 and will certainly stay again if I ever return to Vienna. Read moreGenuine Expedia guest review
Wonderful hotel with great facilities. Located about 3 kms from the city center but easily accessible by trains and trams which stops right in front of the hotel. 10 mins walk to the center train station. The staff at the front desk was very informative and very friendly. Excellent room service with polite staff. Business rooms recommended, good sized […] rooms with excellent facilities. Read moreGenuine Expedia guest review
"Next to Westbanhof and convenient"
Nice enough for a short stay in Vienna. Conveniently located next to public transit and a short hop into the old city.Genuine Expedia guest review
"Very happy with room and staff"
For the price paid this hotel was first class. Received a free upgrade to executive room and staff were very friendly and helpful. Only criticism is the quality of the computers in the 'business corner' - tried to check in for a flight using them but had to use the free wifi with my smartphone when the browser kept crashing.Genuine Expedia guest review
"Close to the main train station"
Nice hotel with a great location.Genuine Hotels.com guest review
"non working AC"
The central cooling system was not working and it was too hot, even though it was just mid May. Will not stay there againGenuine Hotels.com guest review
"Close to subway"
Hotel very close to subway; good provision of Wi-Fi in the room (free); neighbourhood is not one you want to hang around at night you really have to take the subway to go a nice cafe.Genuine Hotels.com guest review
"very nice hotel about 10 min walk from hauptbahnof"
very nice hotel, room was lovely, leave sized. staff was extremely helpful in helping us plan our sightseeing. would definitely stay here again if I go to vienna again.Genuine Hotels.com guest review
"Arcotel a good place to stay"
excellent Hotel, breakfast not included in the price, but v. reasonable to buy and plentiful. We found the 49 tram took us almost to the Hofburg area and Malls and the 58 tram straight to Schonnbrun Palace. tram tickets at reception. A little out of central city area, but the trams or underground are a couple of minutes from the Hotel. Friendly staff, […] a good experience Read moreGenuine Expedia guest review
"Close to train/subway station"
This Hotel had a great location ! Very close to train and sub way station. Cheaper than inner city but could get there on the subway in just a few stops.we actually rented a bike with city bike rentals and cycled home late one night. There is 2 bike rental stations within 2 min walk of the hotel. Rooms are nice and large for Europe standards. Free wifi. […] We were visiting the 2nd week of may and rooms were comfortable and slightly warm at times. We could open our windows to cool down the room. I suspect this could be a problem in July/aug as someone commented on poor a/c in another review. Certainly fine for may. Airport shuttle bus was also at the train/subway station ( Wien westbanhoff) 8 euro per person Read moreGenuine Expedia guest review
"Great stay at Arcotel Wien"
We had a great stay at the Arcotel Wien. Its proximity to the metro, the quality of staff, the beautiful breakfast each morning and a very comfortable room made every thing very comfortable for us. The breakfast sustained us throughout the day and we could not speak more highly of the staff,from the front desk, to the restaurant staff and to those servicing […] our rooms. We would certainly stay there again. The room rate for a hotel like this would just about be impossible to find in a major Australan city. Read moreGenuine Expedia guest review
"Clean, tidy, & functional but room a little small"
I booked the a superior room clearly for 2 people, but it was small and there was only 1 of everything! Duvet, pillow, towels etc. I had to ring up reception on more than one occassion to request additional bedding and towels. The bed was small for hotel standards and was up against a wall on two sides, so one of us had to crawl over the bed to get […] in and out, not ideal at any age! There were no tea or coffee making facilities as I would expect for a superior room, but 2 hair dryers! It was clearly set up for "1 business client" during the week rather that 2 people staying for an Easter weekend city break. However on the plus side it was very clean, the bathroom was a good size, the shower was powerful and we also had a communual balcony to step out onto which was nice to get some fresh air into the room. Read moreGenuine Expedia guest review
"Relatively Good Location nice facade"
Good location if you are willing to travel by underground or tram network (€10 for 48 hours travel). Room was warm and clean, reception were happy to help. Fitness suite, sauna and 'Free Wireless' were all charged. Wireless you have 10 minute free then you have to pay for the rest. A little disappointing.Genuine Hotels.com guest review
"Very convenient location"
It's very close to the Westbahnhof station and makes very convenient to go to Hofburf and Schonbrunn etc.Genuine Hotels.com guest review
"arcotel wimberger wein hotel"
nice room easy transport to vienna staff service a little to be desired dining reasonableGenuine Hotels.com guest review
"Super Hotel, gutes Preisleistungsverhältnis!"
Sehr schöner Aufenthalt! Haben uns gut erholt, was sehr an dem Hotel lag. Das Hotel war meiner Meinung nach das Beste an der Stadt. Wien war leider nicht nach unserem Geschmack. Das Hotel mit Wellnessbereich hat jedoch sehr darüber hinweggetröstet. Tolles geräumiges Zimmer mit allem Luxus. Die Umgebung war nicht nach meinem Geschmack, obwohl das Hotel […] relativ zentral liegt. Die Innenstadt von Wien und Schloss Schönbrunn ist sehenswert, der Rest der Stadt finde ich nicht. Read moreGenuine Hotels.com guest review
Nemt at køre til. God betalingsparkering.Fik flot og rent værelse tæt på elevatorerne. Troede det ville være rart, men om natten megen støj fra disse = bed om et værelse længere væk fra elevator. Købte 2 x hotellets overdådige morgenmad til 15€. Der var alt sågar boblevand.... første gang udsøgt betjening. 2. gang var det svært at nå at få et kogt æg. […] De kom 45 min. efter at jeg havde påpeget at der ikke var flere på bordet. Men trods alt udsøgt oplevelse. Read moreGenuine Hotels.com guest review
Odlična pozicija. Osigurani parking. Blizina tramvaja.Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, Thank you for your feedback and for your stay in ARCOTEL Wimberger Vienna. We hope you enjoyed your stay and it would be great to welcome you again. Kind Regards, Yours ARCOTEL Wimberger Vienna
깨끗하고 친절한 직원들이고 응대를 잘 해주고 조식뷔페 먹을만 합니다위치는 서역에서 좀 떨어져 있지만 트램타고 1정거장 가도 되고 걸어갈만 합니다. 다녀본 호텔중 제일 깨끗했던 호텔로 기억합니다.서역에서 몰라서 택시타고 갔는데 빙그르 돌아가서 택시비 생각보다 많이 달라더이다.Genuine Hotels.com guest review
"Zentrale Lage,schönes Hotel"
sauberes Zimmer,gute Lage,Westbahnhof und U-Bahn in unmittelbarer Nähe,Flughafenbus beim Westbahnhof,reichliches Früstücksbuffet,sehr nettes und gut geschultes Personal!!!!Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Sehr geehrter Gast, vielen Dank für Ihren Besuch und für Ihre Rückmeldung im ARCOTEL Wimberger Wien. Wir hoffen, dass Sie Ihren Aufenthalt genießen konnten und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr ARCOTEL Wimberger Team!
Gutes Hotel, bis auf das wenn man eine Rechnung will man sich selbst bei Hotels.com drum kümmern muss. Ansonnsten Zimmer ok Frühstück: war ich nicht Parken: 18€/Nacht Vorsicht Kurzparkzuone bis 22:00 steht aber keine Tafel kostet dann 36€ :(Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Sehr geehrter Gast, vielen Dank für Ihren Besuch und für Ihre Rückmeldung im ARCOTEL Wimberger Wien. Wir hoffen, dass Sie Ihren Aufenthalt genießen konnten. Bezüglich der Rechnung müssen wir Ihnen mitteilen, dass Sie über Expedia gebucht hatten. Bei Expedia ist es wie in einem Reisebüro. Sie buchen, zahlen und bekommen von dort auch Ihre Rechnung. Wir als Hotel verrechnen die Nächtigung direkt mit Expedia. Daher können wir Ihnen auch leider keine Rechnung ausstellen. Wir hoffen, dass Sie unser Hotel trotzallem mit schönen Eindrücken verlassen konnten und würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr ARCOTEL Wimberger Team!
"Store værelser, fantastisk service"
Virkelig rent og velholdt hotel. Super god morgenmad - stort udvalg. Tæt på offentlig transport. Store og lyse værelser. Rigtig god service fra personalet. At i alt et godt hotel - god valuta for pengene.Genuine Hotels.com guest review
"Great location, nice hotel"
Clean, nice hotel. Good location close to Westbahnhof. Easy to get from and to airport using the bus from Westbahnhof. Did not try the expensive breakfast, instead went to close by cafes. The hotel gym is pathetic. Bed could have been softer.Genuine Hotels.com guest review
Response by Arcotel Wimberger Vienna Dear guest, Thank you for your feedback and your stay in ARCOTEL Wimberger Vienna. We hope you enjoyed your stay and hope to welcome you again. Kind regards, Your ARCOTEL Wimberger Team!
아침식사가 정말 좋음. 기차역에서 걸어서 10분 이내.Genuine Hotels.com guest review
"Palveleva hotelli, mainio sijainti"
Hotellin palvelu laadukasta. Siivous päivittäin. Aamupala runsas, monipuolinen ja maittava. Huoneen siisteys ja kunto muuten OK mutta vanha, kulunut kokolattiamatto laski mukavuustasoa. Hotelli sijaitsee vilkasliikenteisen kadun varrella ja huoneemme oli 1. kerroksessa, jolloin liikenteen melu hieman häiritsi. Raitsikkapysäkki ja metroasema parin sadan […] metrin päässä. Lyhyt matka keskustaa Innere Stadtiin. Read moreGenuine Hotels.com guest review
私が泊まった部屋がたまたまそうだったのかもしれないが、異臭が漂っていた。窓を開けてエアコンをつければ気にならない程度に軽減されたが。ロケーションは良いし、その他の面では申し分無かったので残念だった。Genuine Hotels.com guest review
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