This is a nice place when you just need a place to land. The inside halls are nice at the price I paid. Bed was comfy and all seemed clean enough. There are no frills to pamper, but otherwise nice enough. The wifi was handy!Genuine Hotels.com guest review
"Close to the airport!"
Had dinner at the bar connected to the hotel- the salad was very fresh and the food was pretty good!Genuine Expedia guest review
"Old hotel in need of renovation."
Hotel is old and not well maintained. Tastless breakfast.Genuine Expedia guest review
I think the review title says it all. I'm still trying to wash the filth and smell off of me 3 days later.Genuine Hotels.com guest review
"Good room for 1 night"
Pretty clean and refreshing after a day of travel, but shower had a loud noise and you could hardly see the bathroom light was so dim.Genuine Expedia guest review
Poor location and the hotel needs maintenance. Rooms were clean and very comfortable. Great wings, but the bar/grill needs upgrading.Genuine Hotels.com guest review
Had a bad time didn't like this one.Genuine Hotels.com guest review
I wouldn't recommend it to nobodyGenuine Hotels.com guest review
The hotel wasn't too bad. It was nearly half the price of other hotels in the area and you get what you pay for. If you need a place to stay and don't wanna spend a ton of money I would defiantly book it again. I had a cheese burger and fries in the hotel restaurant/bar and it was excellent.Genuine Expedia guest review
Hotel needs a major make-over. Dark and dingy and needs good overall cleaning. Things like wallpaper peeling in the bathroom does not leave a good impression.Genuine Hotels.com guest review
The breakfast is your standard breakfast and the room itself is just fine for the price other than the small stench that would last 10-15 seconds that I had in my particular room when the air would kick on (I dealt with it). Service was frustrating. My key wasn't working in one of the doors that got to the lobby. I called the front desk and it was another […] five minutes before they would get to the door to help. Overall, if you don't mind a five-minute drive to food and entertainment, you're fine. Read moreGenuine Hotels.com guest review
I thought is was terrible and the smell was awfulGenuine Hotels.com guest review
I searched for a hotel that was close to DFW that offered airport shuttle. This hotel fit that criteria from the filters I selected on hotels.com, however when we called the hotel to check on the shuttle times, the person told us that the hotel only provided shuttles from a local airport, which was not specified in the website while I was making the […] reservation. He suggested that we take a taxi because the hotel was just a couple miles away. First lie, the hotel was 10 miles away which resulted in two expensive taxi rides ($40 each way). From there everything went downhill. When we arrived, the hotel looked like a dump, carpet was super dirty, walls were delapidaded and paint/ wallpaper was peeling or missing. We checked in and the front desk person told us she was upgrading our room- nice right? Wrong! She sent us to the 4th floor where you could smell cigarettes and cigars as you walked out of the elevator. The carpet had huge dark stains. We walked to the room and as soon as I opened the door, the room smelled like an ashtray. We went back to the front desk and asked for another room. She told us that the whole hotel was non-smoking so she couldn't believe it smelled like smoke and that there was no other room available- lie number 2. I asked about our original room, no answer. I told her that it was not good enough so miraculously, a cancellation showed up and voila a room is available. Lie number x. I lost count. The room was basic, but wasn't confortable or the cleanest. I found hair on the bed and holes on the sheets. I wouldn't stay in this hotel again if someone paid me $1000. Read moreGenuine Hotels.com guest review
"Old gym equipment"
The gym was terrible...I thought each machine was going to break down as I attepted to use them. the treadmill creaked and wobbled, the stationary bike had no monitor and also wobbled and the seat couldn't be adjusted, and the stair stepper was just scary. The receptionist was very nice tho. The bed was very firm and there were lots of fluffy pillows. […] The breakfast was adequate but some fresh fruit would have been nice. Read moreGenuine Hotels.com guest review
"Staff was great, facility was not."
The staff at the hotel was great, especially at the front desk. But the maintenance of the rooms needed attention. We had two rooms and both had issues with the sink or tub. Electrical cords and plugs need some work, as some of them were like a do-it-yourselfer would do.Genuine Hotels.com guest review
"I was there on April 5,2014"
Bed was hard mattress had stain on it bathroom walls was dirty , I have to say for 125. 00 it was not worth it you can tell it's an old building.Genuine Expedia guest review
Hotel is old and in need of updating and renovating.Genuine Hotels.com guest review
"a has been"
State of disrepair. Dirty run down public areas. clean room. The ac unit in my room sounded like a squealing belt every time it cycled. The room had a definite mold smell when I first went in. I expect more for 90 bucks a nightGenuine Hotels.com guest review
"Close to destination"
Stayed here for a business trip. My room was clean. They had a nice breakfast. Bar was also a plus since i didn't have to travel. Location is convenient to many destinations in Dallas. Tara at the front desk was very friendly. Couldn't have been happier with my stay. Keep up the good work.Genuine Expedia guest review
We had a very good breakfast and a place to eat at night after a long day of playing bridge....We drove 8 miles downtown in Dallas and then came to our room where it was nice and clean e vvery night....We would recommand this motel to anyone staying in Dallas...Genuine Expedia guest review
"Decent stay for one night."
The place was good, the surrounding area was a little strange though. Good for a one night stay though. Trucker Friendly. Decent bar and grill but a bit pricey.Genuine Hotels.com guest review
"Ramada inn Dallas love field"
Great place people really nice. Restaurant food was awesome! Very quiet and nobody bothers you.Genuine Hotels.com guest review
"convenient quick stop before early flight"
Thankful for a simple room before flight out of Love Field. Wouldn't stay more than that one night.Genuine Hotels.com guest review
"Comfortable and friendly"
All the people we met who worked at this Ramada were exceptionally helpful and kind. They have a shuttle to the airport, Love Field. It was very helpful. Our room was perfect.Genuine Hotels.com guest review
"You get what you pay for...."
The friendly service we received from the front desk was great. Once we got up to our room we noticed there was a faint odor that wasn't completely intolerable. The toilet kept running and when I called down to advise them about it, they acted like I was inconveniencing them. Then we noticed the heating/ac unit was literally dangling off the wall. It […] was for one night so we just sucked it up plus we really weren't going to be in the room much. Overall you will get what you pay for. Read moreGenuine Hotels.com guest review
"Ramada at the airport"
The hotel public areas are filthy. No much else to say.Genuine Expedia guest review
"Unpolite Front Desk"
Room was kind of OK. All the rest of the hotel was dirty and not well maintained. The most annoying thing was the behavior of the people at the front desk; extremely impolite and disrespectful. Never be back again.Genuine Hotels.com guest review
The shuttle driver was driving slower than my g ma plus he was texting. The hotel was isolated and a ways from the airport. The bathtub wasn't in good conditions to bathe in. Other than that, having food and drinks in the hotel was awesome. Good food and Anna the bartender was awesome!Genuine Hotels.com guest review
A special thank you to the General Mgr for making an unscheduled shuttle bus trip to my appointment. Also, the man at the Front Desk was friendly & hospitable as I arrived late in the evening. I was on a business trip so it's nice when people go out of their way to help.Genuine Hotels.com guest review
Bathroom had mold on wall near bathtub. Rooms were big and spacious.Genuine Hotels.com guest review
Adequate. It served the purpose of being close to Love Field for an early departure the following day. I was disappointed by the lack of places to eat in the surrounding areaGenuine Hotels.com guest review
"Location is in a somewhat industrial area."
The hotel staff is nothing short of superior. They went way out of our way to make the stay as good as possible.Genuine Expedia guest review
"Close to Gas Monkey Bar & Grill"
This place was nice enough that I would stay in it again. The hotel staff was friendly enough. The hotel shows some age to it but it was clean. There were no roaches running around or anything like that. The rooms were especially clean, like cleaner than expected. Flat screen TV with plenty of channels. Plenty of other restaurants around. I would stay […] here again. My wife didn't complain about it so that's all that really matters. Read moreGenuine Hotels.com guest review
"not what I expected"
after looking at the prices and pictures online, i thought why not stray away from my usual hotels, I am a member of another strand of hotels. once I got there I could tell right away that it wasn't cozy, before I walked into the building. the room was that of a motel six. I don't recommend,won't be back.Genuine Expedia guest review
"Hotel was just adequate for the price."
The staff were helpful and courteous. The breakfast was the bomb! We had several people who stayed at this hotel and I felt safe and secure.Genuine Expedia guest review
"Comfort when were tired"
We were blessed to get to our hotel when we were ready for a good rest. The rooms were clean, we were able to keep our water cold in the refrigerator for the next day. The showers had hot water! :-) The beds were comfy. The staff was friendly and helpful and our breakfast was delicious! Keep up the good ethics and work!Genuine Expedia guest review
Hotel needs major updates! Extremely noisy, between dripping A/c unit and constant running toilet, I didn't get much if any rest. Beds were old and very uncomfortable. I would not stay in this hotel again. Staff that I dealt with were pleasant.Genuine Hotels.com guest review
The place is pretty run down. Seemed clean enough. And the staff was great.Genuine Expedia guest review
"Place is a dump."
Hotel staff is really pleasant. The hotel is an absolute dump. I was concerned for my safety and I will never book with them again. Save your money.Genuine Expedia guest review
Staff was pleasant.They quickly took care of any issues. Needed to ask for new soap. They did not remove the used face cloths for the first 3 days. There was limited access to power outlets to charge and use my electronic devises. The 2 outlet locations were hard to get to and not convenient to the desk. The lighting in the bath area was poor. The bed […] was comfortable They provided enough towels and face cloths. Convenient to the Dallasd Market Center and highway. Read moreGenuine Expedia guest review
I chose this hotel by location/price/restaurant. My main criteria was restaurant because I did not have a car. Website shows hotel has restaurant. It doesn't. And there is nothing next door. It is not a safe area to walk in. It does have a nice morning comp breakfast. Furniture in lobby was filthy. They have some refrigerated food that you can buy, […] but unfortunately for me, the hotel desk clerk did not offer/direct me to that area. She only told me that I had to order in. The hotel van is not available to take guests to fast food restaurants on other side of I-35. Read moreGenuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for taking the time to review your recent stay and I am so sorry that you were not happy with your stay. We do have it on the Ramada website that the restaurant is closed for restructuring and renovations. It has been on there for over a month now. The hotel is in the process of running the restaurant and so we are working with the City & County to get it up and running. As a rule, we do not go to different restaurants due to the schedule that our shuttle already has. You also mentioned about the desk clerk not mentioning to you the Ramada Mini Mart and I will be working with the front desk to get that corrected. Again I am so sorry and hope that you will come back to see us in the future so that you can see the changes that will be started this year.
"Watch out for mold"
One of the rooms I rented had mold on nightstand and the ceiling was discolored. We were moved right away but it appears that this room is still in the rental pool. Beware!Genuine Expedia guest review
"Hotel at Love Field"
Our first room had a live roach in it. We changed rooms and got put in a room that was not well-lit outside and kind of scary. Homeless people knocked on the gront door as we were trying to change rooms--just a little scary.Genuine Expedia guest review
Response by Ramada Dallas Love Field Hi Caitlin, Thank you for taking the time to fill out the survey about your last stay and I am so sorry that you encountered the problems that you did. With your comments we can continue to improve on our guests experiences, property and security. We are in the process of beginning a lot of changes and are looking forward to the new year with many great things to come. I do hope that you will come back at some point to check us out again and see how things are changing. Have a GREAT New Year and we look forward to seeing you again.
"We took a little vacation,"
The hotel, is a good bang for your buck. The rooms are clean, the breakfast is great, and the folks a the desk were very helpful ! Roy was especially nice, and went out of his way to keep things moving along well. A very hard worker, and good with the staff.Genuine Expedia guest review
Response by Ramada Dallas Love Field Hi Christine, Thank you for taking the time to write a review about your recent stay at the Ramada Dallas Love Field. I will definitely be letting the team know about your experience and how happy you were. I always try to make sure that my guests are happy and taken care of and am glad that you were happy. May 2014 be an awesome year for you and we hope to see you again in the very near future.
Hotel was great, close to the parkway. the room was very big, great size! beds were very stiff, but Staff was very friendly was willing to help, they looked up directions for me and printed them out. Overall great hotel!Genuine Expedia guest review
Response by Ramada Dallas Love Field Hi Shannon, Thank you for all of your kind words about the Ramada Dallas Love Field Hotel and the staff here. I will definitely be passing these comments along so that they will continue to strive to make all of our guests happy. 2014 is going to be a great year and we are looking forward to improving our property with the upcoming changes and our customer service. We hope that 2014 is the best year ever for you and we look forward to seeing you back again soon.
"Decent for price"
We paid 50 dollars a night for this hotel and it was decent for the price. The room was clean, it was within 4 miles of anything we wanted to do, and the staff was friendly. Roy was working the front desk and he was very friendly and helpful. Our last day, we were waiting on our ride in the lobby and Roy was extremely friendly to every guest he spoke […] to. Even though we were never up early enough to eat breakfast they did offer hot food which included eggs and waffles. This is not what I would consider a nice hotel. However, it is not in a bad area, it's a great location based on distance. If you just want a place to sleep and shower this is a good choice. Also, our room had a refrigerator, microwave, iron, blow dryer, a coffee pot, and large flat screen tv. Read moreGenuine Expedia guest review
Response by Ramada Dallas Love Field Thank you for all of your very kind words about the Ramada Dallas Love Field Hotel. As we look forward to the new year, we are excited about everything that is to come. We looking to seeing you again sometime this year and may all of your hopes and dreams come true for the new year.
Mold in bathroom shower in bathroom not for tall people mold in hall way would not go here againGenuine Expedia guest review
Response by Ramada Dallas Love Field Thank you for taking the time to write a review about your recent stay and I am so sorry that you were not happy with your stay. Your comments will help us to improve on our property during 2014 in which we will be making. As we just went under new ownership a year ago, we are making all of the necessary changes and improvements. We will be working hard to replace many things this year in our improvements and although you stated that you would not come back again, I do hope that you will reconsider and come back in the future to see all of the changes that are coming.
"Would not Retired"
The shuttle took almost an hour to pick me up. On the return trip, the desk clerk forgot to write my name down, so I had to take a cab back to the airport. Dirty, terrible service. the positive-Kinda of like visiting a 3rd world county hotel, without leaving the U S.Genuine Hotels.com guest review
Response by Ramada Dallas Love Field Hi Don, Thank you for taking the time to write your review about your recent stay with us. I am so sorry that you did not have a good experience starting with the shuttle and then on the return. We always try to provide a good experience and we failed on that. I will definitely be checking into the shuttle service. We always try to get to everyone within 30 minutes if possible depending on where the shuttle was at the time that the call comes in. We are also in the planning stages of updating the hotel as the hotel is under new ownership and management. Again, thank you for letting us know about the experience and I do hope that you will come back to visit us and give us another chance. We do hope that you have a Merry Christmas and a Happy New Year.
"Dallas for work"
Was adequate, kind of outdated. Room itself was fine, bed was comfortable, AC was pumping and worked well. No super frills, good for the price.Genuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for taking the time to let us know about your recent stay at the Ramada Dallas Love Field Hotel and that we met your immediate needs. In the past year, the hotel has gone under new management and ownership and we are in the planning stages of updating the hotel and are looking forward to a great 2014 in which we hope that you will be a part of it. Again, thank you for your comments. We can only improve on what our guests tell us about. Happy Holidays!
"Dirty hotel with poor customer service"
I was greeted by an extremely rude woman behind the desk and it was all down hill from there. The hotel is extremely dirty and smells horrible. There were several water stains throughout the hotel, cigarette/pet odors, mildew, and a clogged sink...just to name a few concerns. The breakfast was disgusting. The customer service never really improved. […] I also had to go reactivate my key twice because it would just stop working. We (my husband, our dogs, and I) had to stay here because of the power outage and pet boarding/better hotels were booked. It got us through the winter storm, but we would never return. I get grossed out just thinking about it. Read moreGenuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for taking the time to write a review about your recent stay with us and I am so sorry that your experience was not a good experience. We can only work on the things that we hear from our guests and wish we had known about all the issues while you were here so that we could have done something at that time. I hope that you will come back again so that we can prove to you that we are working hard to improve our hotel. Again, thank you for your comments and Happy Holidays!
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