The bathroom was the only dissapointment that I had during the stay. The toilet was not very clean - I saw a few stains on it and I wasn't sure what they were - and the bathroom did not have a bathtub. There were maybe two or three water drains in the bathroom. However, the downside was that I had to step on the wet floor to use the blow dryer after […] shower. The room itself was clean and comfortable. The king bed was cozy. Sheets and the comforter were clean, and there were a lot of extra pillows on the bed if you love to cuddle with something. Read moreGenuine Expedia guest review
"Older and run down."
Hotel needs a facelift. Airport shuttle service was over 40 minutes late picking us up.Genuine Expedia guest review
"Good Location, Updates Needed"
The bed was comfortable and TV modern, but everything else looked in need of TLC.Genuine Hotels.com guest review
"First impressions may scare you away"
On arrival, the outside appearance was a bit shabby. In the lobby/ reception area, it was filled with people carrying bedrolls and it looked like a homeless convention. The very nice Manager at the desk recommended the Bar/ Grill for lunch, rather than my idea to walk down the street to a Whattaburger. Big mistake.... The BLT and fries was disgusting. […] It seemed that the bacon and the fries had not been drained, and the bottom of the plate and sandwich were full of grease. What little lettuce was on the sandwich was so limp, it looked like it had been pulled out of the compost pile. When I gave the server my $15.00 for the $9.00 bill, I expected whe would bring the change back so I could leave her a tip. Well, I guess she felt the entire $6.00 was her tip, as she never came back with the money! Once I made it to my room, I was surprised at the cleanliness and comfort of the room. The bed was comfortable, and the 2 nights stay ended up being adequate. The staff at the desk for both of my interactions was pleasant and helpful. Probably wouldn't stay again. Read moreGenuine Expedia guest review
"Just OK - not bad for the price"
Lobby and hallways are a bit run down, but the room was OK. If you need to use their shuttle book early or there will be no space. The breakfast was apretty good selection.Genuine Hotels.com guest review
"Nice hotel in Dallas"
The room was clean and the staff took good care of us. The restaurant had good food try the cowboy burger and the philly cheese steak.Genuine Hotels.com guest review
"Broken shower & bath plug"
Tempted to give it a 1 star. Got in late after long drive fr. Austin for the F1 race. Room was decently clean. Discovered too late to change rooms that the bath plug/shower valve was broken, so could not take shower or even use plug to take a bath. Unspeakable disappointment at the time. When mentioned at checkout early the next AM, no attempt compensate […] was made other than saying they could have moved us. One of our party was already asleep by the time the problem was discovered. This explanation was ignored. Thumbs down Read moreGenuine Hotels.com guest review
"Ramada Love Field Dallas"
Dingy, loose toilet seat. Shuttle to airport not managed well. Not up to the standards I expected from Ramada.Genuine Hotels.com guest review
"Ramada - Dallas Love Dield"
The Ramada Hotel at Love Field was not great. It was dingy and tatty, the toilet seat was really loose and the bedside light and phone didn't work. On the plus side it had a free shuttle to the airport, its own restaurant and it showed my soccer team's match live on the TV!Genuine Hotels.com guest review
"Ramada Inn should be Ramada stay out!"
The hotel was old and outdated. The room was fairly clean but just old and run down. I turned on the heater and the smell was horrible and the vent was filled with mold. Needless to say I turned it off and just sat in the cold. Glad I only stayed for 2 nights, do not stay hereGenuine Hotels.com guest review
"Ok if you don't plan on staying in the room long."
The hotel looks and feels a bit rub down. The first room we got was very unpleasant and smelled if smoke. As the night went on the smell got worse (we asked for a non smoking room). We asked to be moved and they out us in a very nice second room that was decorated well and very comfortable. I get the feeling this room was a room used for the brochure […] pictures. The service was good and the breakfast was adequate but nothing to wright hone about.overall this place will work if you are I a budget and don't plan on being in the room long. Read moreGenuine Hotels.com guest review
"Great hotel for a great price"
We spent 2 days here while on Dallas. The hotel is clean, rooms were well stocked, and the staff is friendly and available. The hotel has a little sports bar that is fun and the drinks are cheap. There is plenty of parking. The only issue we had was a lot of the outlets didn't work or barely worked. The bed was very comfortable and it is very quiet […] there. Would definitely recommend. Read moreGenuine Hotels.com guest review
"Good food, good price, everything else so so...."
Not a bad place to stay for the price. The highlight was the free breakfast which was surprisingly really good. Some of the lowlights were the water temperature in the shower, the elevators and the neighborhood.Genuine Hotels.com guest review
Not a bad hotel if you need a place to lie your head down for a few nights. I liked the access by the freeway. Not the cleanest, but not that bad.Genuine Hotels.com guest review
"Great Place to Stay for going to Trade Mart"
I can't say enough about how well they take care of us when we come to Dallas for Apparel Mart. The rooms are dated, but very clean. They also have a nice breakfast. We love that they have transportation back and forth to the airport and will also take us to the trade mart. We stay here every time we are in town for market.Genuine Hotels.com guest review
"Pictures didn't show the real story."
Staff were friendly and helpful. But hotel showed lots of wear and beds were sunken in places. Was not what the pictures showed.Genuine Expedia guest review
"Nice stay over at Ramada!"
Very nice receptionist was extremely helpful with changing my room floor from first floor to second floor with no problem and very gracious.Genuine Hotels.com guest review
I came down to attend a concert and enjoy some time away. The staff was great and extremely helpful. Definitely worth looking into.Genuine Hotels.com guest review
Very old hotel,very dated.Front desk people very nice. Clean, but would not stay there again.Genuine Hotels.com guest review
"Disgusting Ramada Inn"
Horrible!!! Room was old and torn down. The toilet in the bathroom had holes in the seat. Completely disgusting and i will never ever stay there again!Genuine Hotels.com guest review
"Employee's breaks in guess room smoking and TV."
When entering into the room, the TV was on, one of the beds were used and it looked like somebody was smoking like seconds ago (10:30 PM). When I requested another room, the front desk lady never apologized for the inconvenience, but changed the room right away.Genuine Hotels.com guest review
I will never stay here again & would NOT recommend it. It is a Ramada in name alone. I don't know if they bought it 50 years ago & forgot about it or if they just bought it and are planning to bring it up to standard. It is old, very outdated, paint chipping. It is as clean as it can be considering it needs new carpet, paint, etc.Genuine Hotels.com guest review
Response by Ramada Dallas Love Field Hi, thank you for your comments. The hotel is 34 years old and we just went under new ownership just under 2 years ago. We are getting ready to renovate the hotel in the next year and hope that you will come back to give us another try. I also invite you to just stop by in a few months when you are in town to see what is happening at the Ramada. I am so sorry that you were not impressed with the hotel, but hope to see you in the future.
The hotel was a little dated and breakfast was a little early for me and my family the room was comfortable but the shower didnt work west stayed 1night.Genuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for your comments about the hotel. The hotel is an old property and we will be renovating within the next year in which we are so excited about it. The shower is different from any other shower as you have to reach under the spout in order to start it. I hope that you will come back to see us in the future.
I was there for a night halt.. The staff is very helpful. To my surprise they had a restaurant inside the hotel.. Came as a savior.. As I was too tired to go out and look for one. Shuttle service to the love field airport was good and even the driver was very kind and helpful. Although, the service is based on availability and on fixed time slots so […] you might not always get one. Try and reserve a seat as soon as you book the room. Now comes the disappointing part..Overall the room and bathroom were clean however there were way too many hair strands on the blanket.. something unacceptable...The Air conditioner is in immediate need of repair,as I had to constantly fiddle with the regulator to keep the cooling at a comfortable level.. Even at high cooling the compressor shuts down after 5-10 mins and will then not start for hours.. Although, I should have brought this issue to the management's notice..I didn't have the stamina left and hardly had anytime to do so. Breakfast was ok for the price I paid, however, what I didn't like was there were no fruits.. Being a vegetarian I rely a lot on them.. Still I would say not a bad stay... Read moreGenuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for your recent stay at the Ramada Dallas Love Field Hotel and for your words about the staff. I am so sorry that you did experience a few problems and wish that I knew about them so that I was able to get them taken care of. We do have many schedules in place already, but we will make every attempt to try and accommodate as we can. If a time is needed, we try to always suggest an alternate time so that we can take care of our guests. I will look into the fruit situation as we always have sliced apples out at breakfast. Again, thank you for comments as we can only improve with the comments that we receive. We look forward to seeing you in the future.
"Must stay in Dallas love Field Ramada"
The room was clean AC work very well The bed was very comfortable The bathroom the paint was chipping off the wall The water pressure sucks The breakfast there was just okay but we were out and about a lot while we were there probably wouldn't stay there again Hotel is really close to gas monkey bar and GrillGenuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for your comments on Expedia about your recent stay. We are getting ready to under renovations within the next year which will involve new carpet, paint, furniture, etc.... I am sorry that you experienced the problem with the water pressure and will check into that. We hope to see you in the future.
Still under renovating. Needs a lot of work. Right beside freeway.Genuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for your recent stay at the Ramada Dallas Love Field and for your comments about the hotel. We are in the process of getting ready to start renovations in the next few weeks and hope that you will come back to see us again. Again, thank you for your patronage and for your feedback.
"What should I expect for price?"
This is an older hotel at I-35N & Regal Row in Dallas. During my particular stay, the elevator closest to my room was broken. Room showed signs of age, however bed was clean and front desk service was very good and very knowledgeable concerning Dallas venues, attractions and public transportation. In my opinion, probably not the best area of Dallas […] to stay in if you are taking kids along. However, it was one of the most reasonably priced mid-priced hotels I found closest to a conference I was attending in Dallas. Read moreGenuine Hotels.com guest review
Response by Ramada Dallas Love Field Thank you for your recent stay at the Ramada Dallas Love Field Hotel and for your comments. It is with the comments of our guests that we can continue to improve. I especially wanted to thank you for your comments about the Front Desk Staff and the Shuttle Service. I will definitely be passing this along to them. It is always great to get some good feedback. We are in the process of hopefully beginning renovations of the hotel in the next few weeks and we are really looking forward to what is yet to come. The elevator should be fixed in the next couple of days as they have had to order parts. Again, thank you for staying with us and for your comments and we look forward to seeing you again in the near future.
"Tired and needs updating"
Took 40 minutes to check in. Carpet in the halls was filthy and stained. Furniture and furnishings were worn and tired. Bed was comfortable.Genuine Hotels.com guest review
Carpet in hallways were not a good site.Genuine Hotels.com guest review
"2nd time @ Love Field Ramada Inn in 2 weeks"
Once again the help - bus shuttle and people at the front desk went out of their way to help, be friendly, etc. The carpet in halls has need of replacement. They do have a pool, full breakfast but not close to any other restaurants.My toilet wasn't working properly and tv could not get a signal the first night. Overall, the experience was ok - waiting […] for a plane. Read moreGenuine Hotels.com guest review
"Close to everything but is a dump"
Not a good experience at all. Smells bad, all is old. Never turn here.Genuine Expedia guest review
Response by Ramada Dallas Love Field Thank you for your recent stay with us and I am so sorry that you did not enjoy your stay with us. You mentioned about the condition of the hotel and I wanted to let you know that we are in the process of starting renovations in the coming weeks and I hope that you will come back to give us another chance.
The breakfast was nasty, didn't eat it. The tub had the stopper pulled out. It smelled like bug spray. The soda machines were not in working order.Genuine Hotels.com guest review
"A little old"
Its an older property that has low rent, They do a good job for what it is.Genuine Hotels.com guest review
I found that everything about this hotel was very satisfactory. It was convenient to the job sites where I worked my insurance enrollment job. The room was very clean and the breakfast was satisfactory.Genuine Hotels.com guest review
"Good for what it is"
My husband and I recently stayed at this Ramada when we were in Dallas for a concert. The location was perfect for our needs, right off the highway and close to the concert venue as well as other attractions, without being right in the middle of a super busy area. This made it fairly quiet and relaxing. I'm not overly familiar with Dallas, so I was […] worried what kind of neighborhood we would end up in, but there didn't seem to be any issues. We mostly just dealt with one member of the hotel staff, who checked us in and also was there the following check-out day. She was friendly and helpful, making the whole process easy and pain-free. We had some problems with our keys, but that's so easily remedied it was no big deal. The breakfast wasn't fantastic, but it was fresh and satisfactory. The hotel/room itself was a bit older/run-down, with occasional ceiling stains and peeling paint, but it did feel clean. The bed was a bit firm for my liking, but I didn't expect luxury. Overall, this motel served its purpose and was decently priced. I would stay here again if the price was right, and it was nearby my destination. Read moreGenuine Expedia guest review
"It was OK...."
The staff at this hotel was very friendly and helpful! The hotel itself is in much need of some TLC; however, they were doing work on it. The food in the Sports Bar was actually really good, but the floors were very dirty. The bathroom was in serious need of some up keep, but overall it was clean. Beds were old and furniture was very old and well used. […] The worst part of the stay was the fire alarm going off at 2:30 in the morning! False alarm...thank God, but not fun when we needed to catch a 6am flight. Read moreGenuine Hotels.com guest review
"Nice close to alot of things"
Hotel was clean. Rooms were clean. Breakfast was ok not great, food selection was ok. Was quiet.Genuine Expedia guest review
This hotel is across the highway from a strip club if that tells you anything about the neighborhood. Upon entering the room it reeked of old cigarettes. I was afraid to walk barefoot on the carpet or get into bed. Unfortunately, there were no refunds and we were over-tired so I had to suck it up. This entire hotel needs an update. If I was able to […] see it for what it was on the pictures online I wouldn't have wasted my money. I asked for a manager to call me after our stay due to my dissatisfaction and I am still waiting for that call. I expect more from a Ramada. I will not be reserving any rooms at a Ramada from here out. Read moreGenuine Hotels.com guest review
Check in went well, staff was very friendly and helpful.Genuine Expedia guest review
"Short stay but comfortabl e"
was there over night,place is very nice&clean,the breakfast is very good.Genuine Expedia guest review
"Nice place to stay"
I enjoyed my visit after a day spent traveling it was an oasisGenuine Hotels.com guest review
Not what I expected based on the internet pictures and description.Genuine Expedia guest review
The walls in the bathroom were crumbling. The fridge and microwave didn't work. The hotel smelled bad and didn't improve when I reached the room. My overall experience was sufficient for my needs, but I would not stay here again or recommend it to others.Genuine Hotels.com guest review
"WOULD NOT STAY THERE AGAIN"
The hotel was close to the airport but the bed was very hard & uncomfortable. The restaurant/bar attached was a dive. Very loud customers at the time we were there and & the food was not good. Would not stay here again.Genuine Hotels.com guest review
"WORST staff and management EVER – Fraud alert!"
When the plane landed, we immediately called the hotel so they could send the shuttle. The desk clerk who answered the phone said that the shuttle would be at least 45 minutes but it didn’t matter because we did not have a reservation and that they didn’t have a room. I explained that we already booked and paid for the room through Expedia. He asked […] my name and then put me on hold for 33 minutes. Not knowing if he had sent their free shuttle or not, we elected to take a $21 cab ride to the Ramada to check into our room (or get to the bottom of what was going on.) When we arrived at the hotel, the clerk was there with no customers in the lobby and NO BODY ON THE PHONE. I, however, was still on hold with him, from when I was at the airport. I put the hold music on speaker and set the phone on the counter while I started the check-in process. He asked my name, and when I told him, he said that I was already checked in. WOW! He then called his manager up to the desk and began his exit strategy. I confronted the manager about being left on hold and was dismissed due to his “crazy day.” The manager also claimed that someone else checked in using my name. They are dishonest and I will monitor my credit card for any suspicious activity. Not only will I NEVER stay at this hotel again, I will actively promote the use of any other hotel near the airport INSTEAD OF THIS ONE. This hotel should be removed from the Expedia register. Read moreGenuine Expedia guest review
Response by Ramada Dallas Love Field Thank you for taking the time to write a review about your stay in July and I am so sorry that you experienced what you did. We will definitely be working on the shuttle response and with the Front Desk. At the time that you came in, the person that you dealt with was the Manager on Duty. I am the GM and never heard about this until reading your review. I will be working with the entire Front Desk and doing more training with them. I do hope that you will give us another chance.
"worth the money"
The rooms were semi clean. The carpet looked cleaned but my daughter's feet were shiny black from the dirt. the location was excellent. It was 15 min away from the river walk. The hotel had many restaurants nearby. we also use the pool and it was clean. My little ones had lots of fun. If we needed more towels, all we had to was to ask. would I stay […] here again? YES. For the money, its well worth it. We paid $74 Mon thru weds. Not a bad deal. Read moreGenuine Hotels.com guest review
"nice place, but..."
This was a nice place. very comfortable bed yet the room could have used a little bit of detailing. (ie cigarette burns on the bathroom counter)Genuine Expedia guest review
"Needed shuttle service at an early hour...."
Well the hotel was pretty good, just in the average category, which is fine. The night person was great, the other staff at the desk were very difficult to communicate with. I would still recommend it for the price, after all how much do you have to interact with the staff at the desk?Genuine Expedia guest review
"Ok for a one night stay"
Needs touch up work, paint chipped, remotes missing, bathroom fixtures broken. Staff nice and courteous. It was one for been there done that, will not be back.Genuine Expedia guest review
"Staff was super nice, hotel is rough"
Upon my arrival the staff was great getting me all checked in. The hotel looked like it was built in the 60s without a touch of renovation since. The room was smelly and dirty. (Not because of the staff not cleaning it but because it looks like the owner of the hotel does not give staff anything to work with). The fire alarm was chirping starting at […] 4:30am. If you have the extra 30 bucks a night, stay somewhere newer (I would suggest a Ramada if all of the staff is that friendly). Read moreGenuine Expedia guest review
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