I thought the hotel seems old and needs some redecorating. The surrounding area wasn't the nicest. But the staff was very nice and the hotel seemed pretty cleaned.Genuine Hotels.com guest review
You can't beat the price! The hotel itself is in fare condition not to run down but not crisp new either, the room was clean, bed was comfortable & It's in a nice location, a lot of restaurants in the area, overall a nice place to stay.Genuine Hotels.com guest review
could not connect to free wifiGenuine Hotels.com guest review
bathroom needed a exaust fan.other things like the caulking sloppy. door had damage.all little things but important of overall appearance.Genuine Hotels.com guest review
"On of best"
I'll will only stay at comfort in if I go back too Durham NcGenuine Hotels.com guest review
"Hotel needs serious upgrade!!!!"
The experience was nice. Just got the room for a night to get away from home. The rooms was out dated and could use some serious upgrading. I must say I did like the look of the restrooms thou.Genuine Expedia guest review
the room was okay for the price and the location was great to my son schoolGenuine Hotels.com guest review
I stayed 2 separate nights.the first night we stayed in a double room. That night was good could have used a refrigerator in the room.the second night wasn't the best night.it had wirescoming out the AC and TV wasn't working dust on the bed frame but overall for the price it was a good dayGenuine Hotels.com guest review
"They need a renovation badly"
The housekeeper are noisy they rush u even if u have late check outGenuine Hotels.com guest review
"Would never stay there again!"
I would never stay there.. the service was horrible. The pool was closed and we weren't notified through hotels.com. The room keys didn't work three different times. They finally switched my room and gave me a room with someone already in it. The manager had nothing to say and didn't offer to make these issues better. I didn't even stay there. We walked […] out and drove to another hotel. Read moreGenuine Hotels.com guest review
"Loved my stay"
Hotel is in process of renovating but we got a renovated room and it was wonderful. Rooms still smell of smoke when u walk in but the rest of the room was fine. Hotel is older but they are working hard to fix it back up. Staff is more than willing to make sure you are happy there. Only one problem. When I called on Wednesday afternoon there was a person […] that wasn't as friendly that talked to me as the other staff. This is my second stay and I will continue to stay as long as the staff continues to be courteous and helpful. It was nice to see the same ones working that were there in February and to be remembered. Management is awesome too. Read moreGenuine Expedia guest review
The pool was closed, the WiFi did not work, all of the vending machines were out of order, and there were only 10 channels on the TV. Will not stay there again.Genuine Hotels.com guest review
The overall stay was fine, I just didn't appreciate the maid going in my room 20 min after I checked in to put some towels in there. I stepped out for just a moment to go to my car and I had my purse and a credit card on the bed. The room should have been ready at my checkin time so she had no business entering the room if nobody answered. And the so […] called buffet breakfast sucks (no buffet). Read moreGenuine Hotels.com guest review
"PROBLEMS WITH DURHAM, NC COMFORT INN"
1-There was only one person at the desk-had to stand in line every time I went to the desk. 2-The only staff person who spoke and understood English was the one guy at the desk, so if you needed help you had to stand in line and wait. 3-When I checked in, I asked if the room had a microwave and refrigerator in the room and he said yes. When I finally […] got in the room, there was no microwave/refrigerator. I immediately called the desk and complained and he said he would do a search for one. 4-The door "keys" did not work. It took 2 trips downstairs to the desk and had to wait in line to get assistance with the door lock. The non-English-speaking maid could not get the door open. Other people on the hall were having the same problem with their keys/doorlocks. I have stayed in many hotels and have never had a problem like this with keys/doorlocks that were so difficult to unlock. 5-Late that night, I had to ask again about the microwave/refrigerator. The same guy at the desk said he was moving us to a different room with a microwave/refrigerator. He told us to move to different room. A decently managed hotel would have apologized and brought up a luggage dolly and moved us instead of us having to move ourselves. The key issue didn't seem to a problem as far as he was concerned. Read moreGenuine Expedia guest review
Overall great experienceGenuine Hotels.com guest review
"Very clean an comfy...."
Great hotel ! Clean , comfy, great employees, good breakfast choicesGenuine Expedia guest review
great serviceGenuine Hotels.com guest review
"Bare basics, nothing more"
Hotel is okay for a quick stay but offers little more than the bare basics. The rooms are also in need of some renovations/repairs. (For instance, the phone jack had been pulled out on the wall leaving a hole. There also weren't many electrical outlets.Genuine Hotels.com guest review
Worst place I've stayed at at. The air conditioner didn't work, and the keys didn't work. The rooms was disgustingGenuine Hotels.com guest review
I had a peaceful stay at this hotel as I usually do.Genuine Expedia guest review
"good nights sleep & eggcellent breakfasts!"
the hotel isn't new so there are some stains on the walls, maybe old plumbing? and it smells of old cigarette smoke, however, i quickly adjusted to the smell (seems to be fairly common in the GA/NC hotels) and I thought the room was really cozy and dark and made me want to stay in bed. the mattress wasn't perfect, but it was good enough and I slept […] great. in the morning, they have waffle makers so you can do something fun and make yourself a couple waffles :) or they have muffins, breads, yogurts, granola, cereal, etc. they also had a refrigerator filled with prepackaged hard boiled eggs and frozen sausage biscuits, which was nice because the room comes with a fridge and a microwave so you can grab n go if you want. pool was green so luckily we didn't come for that. Read moreGenuine Hotels.com guest review
PERFECTGenuine Hotels.com guest review
Could smell cigarette smoke while in the bathroom, promised WiFi connection but no code was given and couldn't connect. Limited parking available.Genuine Hotels.com guest review
Staff was courteous. Entrance doors glass and windows needed cleaning, room not well cleaned (floors, rooms, bathroom) The fitness room had no towels, no wipes or way of cleaning equipment after use, vacuum cleaner in the middle of the floor, floor and equipment dusty. The treadmill worked fine but improper extension cord used. The exterior rear side […] door was not locked at night-lock broken. Read moreGenuine Hotels.com guest review
Check in a little slow even with a reservation. Friendly and courteous staff. Rooms were nice, clean, and comfortable.Genuine Hotels.com guest review
"May 8 2013 stay"
We had room 319 and bed slopped to center making sleeping a little challenging.Genuine Expedia guest review
"Maybe look around for a better place next time"
Poor maintenance of the property through out, Doors would not close on there own. Dirty carpets, Etc.Genuine Expedia guest review
The sink drainage was very slow, and the bed had a very bad sag in the middle.Genuine Hotels.com guest review
"convenient and comfortable"
One night quick stop. Great valueGenuine Hotels.com guest review
"modest and minimally acceptable"
Modest, acceptable, and very well-located. But the rooms are old and, despite renovation, show many signs of wear.Genuine Hotels.com guest review
enjoyed my stay and how professional the staff was....Genuine Hotels.com guest review
"Excellent Rm, BUT hotel leaves all doors unlocked"
The room was excellent. BUT ,,due to hotel renovation, ALL ENTRANCE DOORS LEFT UNLOCKED all the time.! This hotel has a lot of people traffic and in he center of metropolitan traffic. In addition we are non smokers. Very strong Smokers odor in hallways and stair wells.Genuine Hotels.com guest review
"Dependable, comfortable, and easy experience"
For the price, the hotel was perfect. Location was very good. Breakfast was the BEST. Very quiet sleeping. Room temperature control worked really well. Comfortable beds. No hassle. Easy. If we had paid more we would have expected them to fix the broken bit on the toilet seat, not just push it back together - but actually fix it. It was tolerable. Room […] coffee was horrible, but I have never had good room coffee anyway. I most liked the total dependability and ease for our stay. I would highly recommend this hotel. Thanks! Read moreGenuine Expedia guest review
"Home away from Home"
My daughter is a student at Duke. This hotel is very close to the campus. It was perfect (our second stay there). The breakfast is awesome.Genuine Hotels.com guest review
First room was a non-smoking room that reeked of smoke. Asked for new room, which was better. Stay was OK, not best room but not bad.Genuine Hotels.com guest review
"Extreme Low Budget"
While the price was good compared to other hotels, I would rather not stay there again. There was a sign announcing that the washing machine was broken and thus extra linen might be affected. After reviewing several rooms, the best they had to offer still had a long red stain in the carpet. I heard someone else say that his showerhead wasn't working. […] And their version of Continental breakfast was akin to what you would find on a side table at any other hotel-- muffins and cereal basically. Read moreGenuine Hotels.com guest review
Hotel was OK, shower head was not on right so leaked and was weak. being old hotel was a little loud. room was new so was comfortableClose to interstate so very convenientGenuine Hotels.com guest review
"Great overall stay"
Renovation on progress staff is awesome. Room I stayed in was renovated and wonderfulGenuine Expedia guest review
Staff was awesome rooms are being renovated but mine was new and wondwrfulGenuine Hotels.com guest review
2.5 star rating is about right. Walls need some touch up paint. Wall paper ragged by elevator Breakfast was OK.Genuine Expedia guest review
"Great Bang for Your Buck!"
Great bang for the buck. I booked 2 nights using the expedia phone app at $46 a night, king bed, microwave and fridge and the room was neat clean and pleasant, not too noisy. Staff polite and check in less than 5 seconds. I would stay again and again and thankful for expedia app rates which for some reason are lower than website rates but also lower […] than my employer's discount Read moreGenuine Expedia guest review
I stayed in a remodeled room due to renovations currently in process. Hotel needs work but they are working on it. The staff is the best I've run into in quite sometime. They went way above what they had to for me and my family. My room was great by the way.Genuine Hotels.com guest review
"horrible - unclean - do not stay here!!"
Our non-smoking room smelled of smoke, the room was not clean (even the sheets were dirty!), someone has urinated in the toilet and left it, there was a hair on my towel. I complained and was allowed to change rooms, but not even 1 penny was refunded for all that stress. The main manager of the hotel refused to talk to us about the condition of the […] room. It was awful! Read moreGenuine Hotels.com guest review
It was ok.Genuine Hotels.com guest review
This Comfort Inn was fine for a short stay of three nights. Its location was important for me, providing easy access to places I was visiting in the area.Genuine Expedia guest review
"Clean linen but room smelled"
Room smelled like cigarette smoke and bathroom/shower was a poor remodel. Paint was peeling and creating rough surface questioning true cleanlinessGenuine Hotels.com guest review
I was not pleased. My room had to be changed twice...The first room had jelly on the wall and the second room had a big bug on the wall...the outer appearance of the hotel is beautiful but the rooms were not what I expectedGenuine Hotels.com guest review
"Duke Hospital visit"
Bed very comfortable. Room door and inside of bathroom door very dirty. Staff and breakfast, great. Enjoyed visiting with other travelers to Duke. Shuttle service, outstanding. Will return in March.Genuine Expedia guest review
1) The Quality of Service I recieved started out hopeful because I was greeted with a warm smile by a friendly employee name Asia that provided excellent customer service. However, that quickly changed once Asia got off duty and the next shift reported to work. No one greeted me as I came or left the hotel and the one time I did attempted to speak with […] somone other than Asia I was giving the impression that I was bothering them and they really didnt want to be bothered. 2) Cleanliness of room/hotel: Well lets just say that my intial thought was the lobby area is extremely clean however, once checked in and as I made my way to the elevator the scent quickly went from fresh and clean to the smell of mildew and musk. By the time I reached the 3rd floor and stepped off the elevator I was immediately greeted by the even stronger smell of mildew and musk. From the appearance it looked as if there was flood of some sorts and no one bothered to clean the carpet. Upon entering my room I noticed the smell lingering in the room so due to allergy issues I turned around and requested another room which was granted and it was on the first floor. 3) The location is ideal to Downtown Durham and some other eateries however, right in the immediate area of the hotel there is nothing there other than a gas station and I believe a resturant or two. I was told that this location is either undergoing renovations or will be soon so I would be curious to see the ending results. Read moreGenuine Hotels.com guest review
Easy to find, not noisy. Breakfast included waffle maker, usual breads, 3 cereals, yogurt. I think there was also some fruit and pastry and HB eggs. Not too crowded when we were there.Genuine Expedia guest review
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