Great hotel and perfect location for both Millennium Park and the Miracle Mile. The river side definitely offers the better view.Genuine Hotels.com guest review
"Booked on a tight timeline"
I reserved the room at 5pm for that night and was able to get in for a great price. Great service, the room was excellent.Genuine Hotels.com guest review
Great hotel, polite staff, great location! Only issue was GPS struggled to find location.Genuine Hotels.com guest review
Great hotel.Genuine Hotels.com guest review
"Good week long stay"
Very nice rooms and overall hotelGenuine Hotels.com guest review
"Enjoyed our stay at the Wyndham Grand, Chicago"
Easy location from Lake Shore Drive. Excellent location for food, shopping, nightlife and sightseeing. Front desk staff upgraded our room to a magnificent corner view of the river and the city. Room was cleaned well daily and bed and bedding was extremely comfortable.Genuine Hotels.com guest review
Wonderful stay! I got there an hour before check-in and they got me into my room and even gave me a welcome packet with coupons to local restaurants. Very nice and clean room with a view! I would definitely stay here again!Genuine Hotels.com guest review
Great location and hotelGenuine Hotels.com guest review
"horrible staff with no hospitality"
The hotel itself was nice. The view was beautiful. The staff on the other hand was the worst I've ever experienced. We were not greeted nor welcomed. It took us 20 minutes to get all of our bags to the room because no one would help us until my friend actually had to ask for help. The front desk staff was cold and unwelcoming. That night as we were […] deciding what to order for dinner, there was a knock at the door. It was security saying we were having a party and being too loud. We invited him in to see it was only 3 of us in our pajamas. He insisted the noise was coming from our room and even stayed there arguing with us! I immediately called to speak to a manager only for them to tell me there was no management staff available and they would contact me. Of course that never happened. I have never been more insulted in my entire life! The only good thing about this hotel are the views and you can get that from any decent hotel in the city. I wouldn't stay here again if someone paid me. Read moreGenuine Hotels.com guest review
"Nice to be downtown"
Very Good Hotel except bar Irish CoffeeGenuine Hotels.com guest review
Everything was great. However, I asked for a room with a "view", what I actually recieved was a room with a view of the other buildings fire escapes. They should be more honest about rooms with a view.Genuine Hotels.com guest review
"classy hotel in perfect location"
What an awesome stay! It is in the heart of Chicago in a very luxurious area (across from Trump Towers). You can walk to shows, restaurants, millennium park and mag mile. The room was huge and spotless,the beds were incredibly comfortable and the bathroom shower was huge with a separate bath. Views are excellent and hotel staff was extremely friend […] ly. Read moreGenuine Hotels.com guest review
The hotel is really nice, but when I check in at reception they told me "we are going to take deposit and then when you leave it is will be back to your account" it doesn't come back until now which $160.Genuine Hotels.com guest review
We stayed just 1 night to go to a blackhawks game at the united center. The room was great, the hotel was a short cab ride away from the United Center, and the neighborhood was nice. The hotel restaurant was good, and we were within walking distance or a short cab ride from other restaurants.Genuine Hotels.com guest review
"A Great Saturday night in Chicago"
We took the Metra in to the city. It is within a mile of the Ogilvie station. There are lots of restauraunts near the hotel. Not sure why, but we ended up in a suite. The suite was clean, comfortable, and quiet. We would stay here again.Genuine Hotels.com guest review
"Great Hotel on the river!"
Came to Chicago for a Bulls game and the staff was very friendly and helpful. Plus, we were in walking distance of so many different restaurants and bars. Definitely will stay here again on our next trip!Genuine Hotels.com guest review
Totally enjoyed our stay! Beautiful view, great location, awesome hotel. Highly recommended!Genuine Hotels.com guest review
"trip to Wale concert stays at Wyndham"
Loved this hotelGenuine Hotels.com guest review
"Poppy and the Vic do Chicago"
Granddaughter and I took between her college semesters trip--from the moment we got out of the taxi, the entire staff, starting with the doorman, were very friendly and accommodating. Great location and visit. Will stay there again.Genuine Hotels.com guest review
"NOT FOR THE DOGS IN CHICAGO"
Great location on the River. IF you have dog do not stay at this hotel even though they say they are pet friendly, unless maybe your dog is really small. No place for the dogs to do their thing. The doormen, bellmen, are about the lease efficient, unfriendly folks you can meet at any hotel anywhere. Too many great places to stay in Chicago and this […] place does not have to be one of them, unless you want a wonderful view of the Wrigley and Trump buildings along the Chicago River. Room was very average. Not bad for the price but just a very average experience. Read moreGenuine Hotels.com guest review
"Weekend get away"
We were doing a lot of sightseeing around Chicago so we weren't at the hotel much. We loved the location! Close to Magnificent Mile and the loop, we were able to get a bus or train within a block or two. We're very happy and hope to come back again.Genuine Hotels.com guest review
"Bad Internet Connection / Tiny Showers"
The view down the river from my room was magnificent. And I had a corner room with lots of windows which really made the views spectacular at night. The room was certainly comfortable enough, save for the rather small tub and very tight shower. They need to install curved shower bars because standing in the shower, I touched the wall on one side and […] an uncertain-if-clean shower curtain on the other. The reason I score Service and Comfort low is because I could not access the internet in my room. Despite spending an hour on the phone with their IT service, I could get internet in the hallway, but not my room - detrimental when traveling on business. The hotel moved me to another room to try to fix it, but still no luck. I felt that they could have done more knowing I was a business traveler (room discount? complimentary breakfast in hotel restaurant?). Sure, there is a business center, but I don't know many business people who actually use those. Read moreGenuine Hotels.com guest review
"Went out of their way"
Very good stay in a very good location. The front desk went out of there way to help me when I realized my first night that I had forgotten something that was very important to my business trip. Thanks!Genuine Hotels.com guest review
"Home away from home!"
Great staff! Great location!Genuine Hotels.com guest review
"what they dont tell you but you need to ask about"
The hotel was great. But I found out after my stay that I was being charged $80 a day for incidentals. I called the accounting department and it seems to be standard operating procedure which they do not tell you about when you make the reservation or when you check in.They hit your credit account for $80.00 a day during the length of your stay. Once […] your check out they wait to see if you have incidentals on your room charge. They then go in and credit your account so they incidentals are removed from your charge Read moreGenuine Hotels.com guest review
"Fantastic stay with great views and friendly staff"
We stayed at the Wyndham Grand Riverfront and it was a great stay. Other than the cost of valet being $61 a night. The room was a corner room and over looked the Chicago river and the city sky line, it was gorgeous! The staff called right as we were walking into the room to make sure it was to our liking. Everyone was friendly. The bar area was nice, […] but wait staff seemed like they were in a rush for us to leave. Overall, it was a great stay. We had a lot of fun and will definitely stay here again! Read moreGenuine Hotels.com guest review
"The only bright spot of the day"
Last minute booking due to a flight getting cancelled from Midway. Take a cab there and back since the hotel shuttle is $30.00 per person per direction. The walls are a little thin, but nothing to terrible. Great onsite restaurant/bar and the staff was fantasticGenuine Hotels.com guest review
Loved the hotel, the location and the nearby restaurants.Genuine Hotels.com guest review
Perfect location for activities & shopping both north & south of the river. Upgraded us at check-in to river view. Our mini-fridge didn't work, but hotel may have not been informed needed fixing. Mattresses probably could be replaced, one of the queen beds sunk towards the middle. Hotel staff very pleasant and would stay here again because location […] is so great, easy to grab a cab. Read moreGenuine Hotels.com guest review
Great location for both the loop and river north, the rooms were very nicely appointed, in impeccable condition and much larger than typical for this price range. I'd stay here again any time that I visit Chicago.Genuine Hotels.com guest review
"warm stay on a cold night."
For two people from California, it was a warm welcome to the below freezing weather. The lobby was cold but bar was a delight.Genuine Hotels.com guest review
"About as good as it gets!"
I stayed four nights at this hotel. My first visit to Chicago. I went with three friends, and one of them had a five-year-old with them. The room that we had was very large and spacious and clean. The staff was friendly. Service was prompt. Excellent hotel! If I could wish for one thing different it would be that they offer complementary coffee and […] water in the lobby. Also it wouldn't be a bad idea to offer some kind of free breakfast. Read moreGenuine Hotels.com guest review
"Overal, it was great!"
The hotels location was very convenient. The staff was not that friendly, but we wasn't there that often. I would stay here again!Genuine Hotels.com guest review
"Very nice but cold weekend!!!"
We were very pleased with everything about our stay at the Wyndham Chicago, and would very much consider staying there again. And that is saying something as there are a few hotels in Chicago where we have said to be sure and NOT stay there again.....nice to now have a great choice on our list!Genuine Hotels.com guest review
"A Terrific Night in a Terrific city"
Terrific hotel - the amazing view is worth the small cost of the upgrade. Hotel staff are very helpful. The hotel is located very close to shopping, theater and restaurants. The only "bad" thing is that the parking cost is exorbitant.Genuine Hotels.com guest review
FantasticGenuine Hotels.com guest review
"Great location, service was alright."
Overall good stay. Not sure I would call the service that of a four or five star hotel. They weren't overtly rude, but weren't naturally friendly either. Great location, and that alone makes the stay worthwhile.Genuine Hotels.com guest review
"A nice family getaway"
We enjoyed our stay in Chicago. The Wyndom was well located for where we wanted to go. The view of the River was nice. The room was very clean, modern and comfortable. Staff was friendly and helpful.Genuine Hotels.com guest review
"Great room, great price"
Great room for a very reasonable price and within walking distance of many of the attraction we wanted to do including millennium park and shopping on michigan ave. I will stay again on a future visit.Genuine Hotels.com guest review
We had friends in town visiting, staying at same hotel 2 floors up from us. Loved everything about it except that other than the lobby, hotel personnel were virtually non-existant so getting extra coffee or cups for the room was not an option.Genuine Hotels.com guest review
"Ok but just a little off"
Housekeeping could have been better. No replacement of soap or shampoo. No replacement of coffee/creamer/sugar...we had to leave notes. In house restaurant was welcoming but the wait for service was too long. We ordered bagel and coffee only, and waited 20 minutes for them to arrive. Front desk was courteous.Genuine Hotels.com guest review
They staff was very attentive. We had a dog barking in a room above us (it is a dog friendly hotel). They offered us a new room (20 floors away). The room service was also quick as well as tasty. The only down side is $60/day parking, however the valet was very responsive and friendly.Genuine Hotels.com guest review
Frustrated with the front desk at check in. Was told that if I wanted my room now I'd have to pay an extra $30 per night otherwise I'd have to wait several hours. We got there around 1:00 pm.Genuine Hotels.com guest review
Loved the experience. Location is perfect within walking distance from most everything we wanted to visit in Chicago. Concierge service gave some wrong information, other than that it was pleasant. Had nice river view.Genuine Hotels.com guest review
Very comfortable, great restaurant, helpful employeesGenuine Expedia guest review
"Great Chicago Stay"
Rooms were roomy and absolutely beautiful.Genuine Hotels.com guest review
"Nice hotel in downtown Chicago"
My family and I spend two nights in the hotel. The hotel location is great. The room was clean and spacious. The staff was nice a pleasant. We will definitely come back to this hotel when we visit Chicago againGenuine Expedia guest review
"Ok room but too warm"
The thermostat on the wall was ineffective- maybe there for show? We could not get the room to cool down for a nice sleeping temperature.Genuine Expedia guest review
"I would stay here again"
Great hotel, we will definitely stay again when we come to Chicago! Very walkable to many restaurants, stores, and bars, right across from Trump Tower. Cabs are always directly outside. Very safe, lovely area.Genuine Hotels.com guest review
"Love this Hotel"
It was the first time at this hotel and we love the location, and the service. We liked it so well that we will be back again in February and this time bringing more people with us.Genuine Expedia guest review
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