Very nice and I will stay there againGenuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are very excited that you enjoyed your stay and we look forward to welcoming you back in the enar future. Regards Juli Colon Director of Rooms
We had a great time! The rooms were beautiful and we were even given one of the newly remodeled room on a high floor with a fantastic view since it was available. Check in staff were very nice and friendly.Genuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Jeffrey We are so happy that you had an amazing time here at the Wyndham Grand Chicago Riverfront. We have just finished with our amazing remodelling - a little more new furniture to come - and we are very proud to have such a winderful product. We do pride ourselves on our amazing staff as they are very friendly . We look forward to welcoming you back on your next visit to Chicago! Regards Juli Colon Director of Rooms
Upon arrival we were informed we had been upgraded and I must say it was WAY more room than we needed. It was a spacious room, huge soaker tub, it is just too bad we didn't spend much time in our room to enjoy it. The staff was very helpful from providing several options on places for breakfast to obtaining a cab at 6am. The hotel was located within […] easy walking distance of Millennium Park, the loop and the magnificent mile. Read moreGenuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Christy Thank you for choosing to stay at the Wyndham Grand Chicago Riverfront. We are thrilled that we were able to create memories for you here at the hotel and we do hope you come back soon and see us Regards Juli Colon Director of Rooms
This was my third time staying here and it is a great place to stay. Definitely will stay here again when I come back.Genuine Hotels.com guest review
"Nice hotel, good location"
Really enjoyed my stay. Good location, clean, updated hotel. Friendly, helpful staff. No complaints.Genuine Hotels.com guest review
"Beyond our expectations!"
We got a free room upgrade because we shared our travel woes with the front desk upon our arrival. They also gave us our room at 11 AM instead of making us wait until 3 PM. The room was decorated beautifully; the view of the city and river was breathtaking. We are telling everyone we know to book our hotel when they visit!Genuine Hotels.com guest review
"fantastic views and great location"
Luxurious rooms with beautiful river views. The double queen room was gigantic! Bathroom was lovely with separate soaker tub and large stall shower with rain showerhead. Hoyt's food was spectacular and service was perfect. Room service was just as good. Very friendly staff. Valet parking was expensive but convenient. Walked to downtown and Art Museum. […] Will stay here again! Read moreGenuine Hotels.com guest review
"HORRIBLE VALET PARKING"
We are used to paying top dollar for valet parking in chicago but when we do pay the top dollar like we paid at our hotel we expect to get good service. If I wanted to have to wait in the cold for 30 minutes and then have to wait for someone to take my keys when I return for 20 minutes I would save the money and park my own car. The valet is HORRIB […] LE~~~~~~ Read moreGenuine Hotels.com guest review
Very happy with our stay at the Wyndham. It was conveniently located for what we were doing in Chicago. The staff was very nice too.Genuine Hotels.com guest review
"Very nice staff, but not great service"
The staff was very nice during the stay. There were 2 problems that I can't great past. The first one was that, there was no warm water when we tried to take showers. Then the second one was that, there was a room service tray of food that sat outside in the hallway by our room our entire stay. It was there when we checked in and still there when we […] checked out. Read moreGenuine Expedia guest review
It was excellentGenuine Hotels.com guest review
"Nice hotel, in a very good location"
loved the city, love it's attractions and loved the hotel.Genuine Expedia guest review
Great place, excellent view, overall 100% a place-hotel to returnGenuine Hotels.com guest review
Living in Chicago, ive never stayed in a hotel downtown. This was a great weekend stay, furong a family xmas get together.Genuine Hotels.com guest review
"Excellent view of the river"
The staff was very friendly upon check-in and for questions throughout our stay. I highly recommend a room with a view of the river, there is always something to see. The hotel is in a great location, close to the park, tons of shopping and a short walk to the train which can take you anywhere.Genuine Hotels.com guest review
The room was great. So was the location. The only drawback was the doors. The doors would slamGenuine Hotels.com guest review
"Nice and well organized. You won't be disappointd"
Valet parking only sixty bucks. Was told by expedia "complimentary parking."Genuine Expedia guest review
"First class room and service!"
This hotel is excellent. very balanced in offering a high quality approach, the room and service were really great. This might be the most comfortable bed I have slept in, in years! Great location too. Right on the river and across the street from the Trump Tower.Genuine Expedia guest review
"Big room with great view"
The deluxe king room was a good size. The hotel gave us a one-time upgrade to a river view which was one of the best views we've had in a downtown hotel. We will be back.Genuine Hotels.com guest review
this is a nice hotel, but for the price and the size of the room, Club Quarters is about $30-40 cheaper and just as nice.Genuine Hotels.com guest review
"Time for a renovation"
For the 4.5 guest rating I expected much more. The hotel is in need of a renovation (which it is undergoing right now) in a bad way. Also, service was subpar. Our room was missing an iron and after calling the front desk and waiting more than 30 minutes I resorted to tracking down a maid who was cleaning another room for that rooms iron.Genuine Hotels.com guest review
"Very close to shopping in downtown Chicago."
Location was very good, walked everywhere. Very comfy hotel rooms.Genuine Hotels.com guest review
"Reasonably priced hotel close to shopping"
Stayed here for a girl's weekend. It's on the south end of the Magnificent Mile and close to restaurants. Stayed in a 2-queen room, and with the accompanying couch, it was a perfect fit for 5 of us. I recommend waiting a few hours from check in start to actually check in - you may get an upgrade to river view, like we did! It was a BEAUTIFUL view!Genuine Expedia guest review
"great river view"
one of the most fantastic rooms I've stayed in!! Loved the bathroom with separate shower, large soaking tub, and dual vanities!! Great river view in downtown Chicago!Genuine Expedia guest review
"Nice hotel near Michigan Ave with great rooms"
While this hotel is getting a face-lift, we were plesently surprised with the fantastic rooms very spacious rooms with great style. Staff was good. Entry way isn't the most grand, but decent enough.Genuine Expedia guest review
Despite the construction that was going on, and the elevator not working for a few hours (things happen)... The hotel had great accommodations, the staff was friendly and helpful, and the rooms were very nice. Location was great. Walking distance to anything you need. We were very happy with our stay and will definitely return.Genuine Hotels.com guest review
"We love this hotel!!"
This is the 2nd time we have stayed at this hotel, and both times were enjoyable. The rooms and bathrooms are much larger than the other hotels we have stayed in in the magnificent mile area. Our girls group of 8 all thought the beds and pillows were comfortable and all got a good nights sleep. The 2nd night there was a group partying loudly in a room […] close to ours but with one complaint to the front desk it was taken care of. We plan to stay here again next year. Read moreGenuine Hotels.com guest review
"We were so impressed with our hotel."
We were so pleased with our accommodations and the location of the hotel, within walking distance to most of the places we wanted to go. Beautiful nighttime view.Genuine Expedia guest review
We could not find the hotel location, it would have been helpful the have more specific directions. The doormen were less than friendly and less than helpful. The valet workers were very helpful and customer friendly. We were told we would have a canal view and we were then placed on opposite side of the building. Room was decent, but I would have appreciated […] better customer service. Read moreGenuine Expedia guest review
"Excellent hotel and great location"
Because of the hotel's location you pay premium price for valet parking. Next time we stay at this hotel we will call the hotel ahead to find out if there is an event that the city has many of the cross streets closed, such as a parade. The hotel is centrally located within walking distance to the downtown. We will definitely stay there again.Genuine Hotels.com guest review
We got a big room facing the river at 31:st floor, magnificent view of the river. Bed was big and comfy. We were not troubled by any street noise. WiFi was working good. On the downside there where not a very soundproof door to the room, also we had a room next to the elevators which made some noise, but not to bad though. The air in the room was somewhat […] dry, someone else here explained that it is due to the lack of humidifiers in the air condition. In all a very nice hotel, I have no problem recommending it. Read moreGenuine Hotels.com guest review
Great location and very beautiful room.Genuine Expedia guest review
"Beside the river, great location."
We arrived at the hotel well before the check in. We were told that we could pay an additional amount (very minimal) or wait an hour to get our room. We decided to wait the hour. Upon returning the front desk told us they had upgraded our room as long as two queen beds were fine. We didn't mind since we could use the extra bed to lay our stuff on. As […] we entered our room, we had the most amazing view. Our room overlooked the river, it was absolutely beautiful! Having said that we did have some issues with the room. First off the AC was on and it was about 40 outside, the heat didn't work. That was the first maintenance call. That night I went to take a shower and the water was ice cold, I even let it run for five minutes, nothing. That was the second maintenance call. After getting both those fixed we didn't have any more issues. Some little things not even worth mentioning. Over all I can't complain about the maintenance stuff, because the view was so amazing. Be sure to request a river view. I guarantee you won't be disappointed. Not to mention we were within walking distance to almost everything we wanted to see and only took the subway a few times. Read moreGenuine Expedia guest review
"Great Customer Service!"
Exceptional location, Fantastic Customer Service, and Extremely Comfortable Beds!Genuine Hotels.com guest review
Beautiful hotel and very cleanGenuine Hotels.com guest review
Average hotel. Much better in ChicagoGenuine Hotels.com guest review
"Very nice hotel, poor internet connection."
The staff and service was great, the room was clean & comfortable, the view and location was fabulous, but the internet service was poor. The lack of internet connection cost me some problems with duties back home which I did not get the notice regarding. I had a mess to clean up in my responsibilities to others counting on me that would not have happened […] had I received the emails. Read moreGenuine Expedia guest review
"Close to everything !"
The hotel was super close to everything! Walking distance to the bars!!! Blocks away from millenium park and navy pear. And about 5 minutes on cab or bus to union station! Which you could easy walk if you were wearing the right shoes! Great location over all for the price. The view is ok but that's not the hotels fault. Rooms are clean and accessible! […] Beds r super comfortable but wish breakfast was included for the price Read moreGenuine Expedia guest review
"Nice stay but construction could be an issue"
Overall I was very pleased with my stay and the hotel. Staff were above average but not exceptional. Rooms were very nice and what you expect from a Wyndham and the location was excellent. As I was traveling on business, I was up before the construction started but if I were traveling for pleasure it could have been an issues, starting around 9 am. […] Overall I was very pleased with my stay. Read moreGenuine Hotels.com guest review
Nice room construction started at 8:00 with tapping and scraping I the room above us. Bathtub had slow drainingGenuine Hotels.com guest review
"Great location and awesome views"
My reservation was for 1 bedroom w no view and when we got there I got an upgrade for free to a 24th with 2 bedroom and awesome lake views, the location cannot be better the view is just perfect, the staff was friendly, my room was big and clean. They are remodeling the hotel, but there's not noise that can bother u and to be honest u will be probably […] outside most of the time while they're working and u come back after seen the city they will probably be done too. Read moreGenuine Hotels.com guest review
"A Chicago River Classic"
I love this hotel! The location is central to everything and the River views are spectacular. I always try to stay here when in Chicago and so should you!Genuine Hotels.com guest review
In the heart of Chicago, river view, walk to many places. The cabs are reasonable in Chicago. Highlight was our visit to the art institute ......lwonderful collections atmosphere..you could spend a day there......Genuine Expedia guest review
"Large rooms perfect location"
This was the second time we stayed at this hotel and had a great time. We got into town early and was allowed to check in early. The room was large and the shower was amazing. The only draw back was the room was near the elevators and we could hear people coming and going. It wasn't enough to complain about though. The location is perfect! It's in the […] middle of Michigan Ave so some days we would walk north of it and some days south. Your in the middle of everything. Will definitely stay here again. The price was very reasonable considering the location, room size and cleanliness. They are under construction so you do hear that during the day, didn't bother me. Read moreGenuine Hotels.com guest review
"Still under renovation"
As of October 2013, the hotel is still under renovation. Construction being done to ballroom on top floor and noise prevalent Monday-Saturday from 8-5pm.Genuine Hotels.com guest review
"Location Location Location"
Gorgeous corner riverfront view in the heart of Chicago near the theater district, restaurants, shops, boat rides, and the L. Staff was extremely helpful. With only 24 hours in the city, we were able to do visit the main tourist attractions and must "eat" restaurants because of where the hotel is located. Even though valet parking is $60, it's worth […] it to not have to find a spot. Easy drive in and out of the city. Read moreGenuine Hotels.com guest review
Very good location, but parking was an issue. No break from hotel.Genuine Expedia guest review
Everything was fine, except the construction. The construction disrupted the use of the elevators, ingress and egress from the building.Genuine Expedia guest review
"Reasonably Priced for Downtown Chicago"
Great location on the river making it easy to walk all of downtown vicinity. Using the online prepay option resulted in a reasonable rate for downtown though the parking rate was a bit pricey. Staff were all very friendly. I received a corner room near the top of the building. Room was clean and comfortable, and probably a tad larger than other rooms. […] I did not use the hotel facilities/restaurant so can't comment. There was a convenience store across the street so had close access to bottled water and snacks. Read moreGenuine Expedia guest review
"Beautiful view of the river"
I stayed on the 38th (top) floor and had the best view of the river ever. Overall a great value even though there was construction going on during the day. It was very quiet at night. Spacious updated modern room with a large bathroom. The reastaurant was not open due to compouter problem and the valet parking is very slow and pricey at $60/day. Since […] I walked everywhere it didn't matter. Read moreGenuine Expedia guest review
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