Excellent stay. Great corner room with fantastic views of Chicago.Genuine Hotels.com guest review
I checked in late the first night and was given a very poorly located room facing a blighted construction site. I requested to be moved the next day and was immediately changed to a 33rd floor corner room with a most awesome view of the skyscrapers and Chicago River. I appreciated the responsiveness of the staff.Genuine Hotels.com guest review
The location was convenient and the hotel was very nice. The shuttle to and from the airport costs about the same as a cab AND you have to stop to pick up others along the way. The hotel was clean but the layout of our room made it seem a lot smaller than it was. The bathroom on the other hand was big. The only thing that really bothered me was there […] was no mirror in the room (but 2 in the bathroom) and the lighting was really dim so getting ready with two people was time consuming. Read moreGenuine Hotels.com guest review
Stayed one night and could not have been more pleased! The location was perfect and we were pleasantly surprised to have both rooms upgraded to suites! The rooms were clean and comfortable, decor was up to date and the views amazing! Will definitely consider staying again.Genuine Hotels.com guest review
"We won't forget our stay at the Wyndham-Chicago"
The staff was Awesome!! Friendly, courteous, and accommodating.Genuine Hotels.com guest review
"THE best view I've seen from a hotel room!"
LOVED the Wyndham!!! We originally booked a Standard Room with a city view and were upgraded to a Suite upon check-in. The view was to die for, and the room(s) were amply spacious!! Will definitely stay at the Wyndham again if we will be in Chicago!Genuine Hotels.com guest review
We loved the location of the hotel and the view of the river from our room was spectacular!Genuine Hotels.com guest review
I brought my girlfriend out to Chicago for her birthday, and to visit a friend from college. The entire Wyndham experience was first rate, and we couldn't be more pleased. Anthony and the rest of the front desk staff were pleasant, very cheerful, and invaluable in terms of recommendations. The housekeeping staff was top notch. The gym, which we used […] twice, was not only adequately equipped, but the treadmill overlooked the river for a pleasant workout experience. The foot in the Hoyt café downstairs, where we ate three times, served a tasty breakfast, and was surprisingly on par with some of the high-end restaurants in which we dined around town. The concierge recommendation for the architectural boat tour turned out to be an excellent experience for viewing the city, and learning about Chicago from a historical perspective. The hotel seemed to be within walking distance of every event we planned. The front desk even sent a bottle of champagne to celebrate her birthday. In short, we will consider Wyndham first when booking other trips, and will recommend them to others. Read moreGenuine Hotels.com guest review
Great location ! Everyone very friendly! Had a great Stay. Would definitely stay there again!Genuine Hotels.com guest review
Had a great time, the service was kind and the view was incredible.Genuine Hotels.com guest review
The hotel was very nice. With 4 people in our room, the size of the room was perfect. It had extra space and a loveseat with a chaise. My sisters and I come to the city every year and this is by far the best hotel and location we stayed at for shopping and the events we had planned. I would definitely come back to this hotel.Genuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Sandra K Thank you for your excellent review of 5 stars for the Wyndham Grand. We are thrilled to hear you had an a amazing stay with us and look forward to welcoming you back again in the near future. Regards Juli Colon Director of Rooms
Slow elevators conference food was just ok.Genuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Thank you for choosing to stay with us at the Wyndham Grand Chicago Riverfront. We are happy that you gave us 5 stars and do want to apologize for the challenge you had with the elevators. At peak times they are very busy which does cause a delay. We hope that you come back and see us soon Regards Juli Colon Director of Rooms
We were on 24 hour visit. This hotel was in the best location for the hop on/off bus. Also Michigan Ave and the river.Genuine Hotels.com guest review
Response by Wyndham Grand Chicago Riverfront Hello Jack Thank youf ro your 4 star rating of the Wyndham Grand Chicago. We are so happy that you had a short but sweet stay with us. We hope you chosose us again on your next return. Regards Juli Colon Director of Rooms
"Close to all must-sees, (& convenient Corner Cafe)"
Loved the location. Staff was fantastic--friendly and helpful in every way. I went with 3 other girls; had a Riverfront room with 2 Queen Beds, and we were very pleased with how clean, spacious, and well decorated everything was. GREAT SERVICE! Only improvements might be more lighting in the room itself. (But Bathroom was VERY well lit. Loved it- and […] had great full length mirror) However, especially since there were 4 of us, it would have been very helpful to have at least one other mirror outside of the bathroom in the main room. (I would inquire about this and request a second mirror when we come again) I am sure they would accommodate somehow. Read moreGenuine Hotels.com guest review
"Overall good. A few disappointments."
Overall is hotelbwas great and we would stay again. The room was large and comfortable. Two negative things. The toilet had a dark ring in the bowl and we called repeatedly to get it cleaned and it never did. When we first pulled up to the valet, we were not greeted pleasantly at all. There was some construction present and so it wasn't clear where […] to go and the bell hop asked when I rolled the window down "what was I waiting for?" In a very rude tone. I told him I was checking in and needed to know where the valet was and he just waved me over and til me to park and they'd take care of it. Not very friendly at all. Read moreGenuine Hotels.com guest review
Nice, big room. Very clean. The bar/restaurant in the lobby is nice and the staff remembered me even with my short stay.Genuine Hotels.com guest review
Hotel was nice. We did not eat there. we had trouble with AC - they fixed it right away. Room was large and beds comfortable.Genuine Hotels.com guest review
I turned off the AC at night and still heard a loud fan all night.Genuine Hotels.com guest review
Could not expect any more from the staff. Beyond helpfull and attentive. Room very comfortable and well appointed. View amazing!Genuine Hotels.com guest review
Great staff. Great hotel for the price. Highly recommended. Wonderful location on the river.Genuine Expedia guest review
"Valet parking was horrible"
It took us an hour to get our car AFTER we called down to the service 20 minutes prior as instructed. I went inside and spoke with the manager, and he promised to come outside to resolve the situation and he never made it outside. The Valet attendants were rude---I will never stay at this hotel again. If this hadn't occurred, I would have been satisfied […] with the hotel. Read moreGenuine Hotels.com guest review
"Great location by the river"
Great central location to see the central sights of the city. The hotel is right off the magnificent mile by the river. The staff was very friendly. Thanks to Kellie at the desk for checking us in early and giving us a room on the 32nd floor. The room was quiet and had a spectacular view across the river. My only suggestion for the hotel would be to […] add lights to the room. The bathroom was bright and nicely appointed, but the large bedroom had several dim lamps that made it difficult to read or work. It is easy to get to all the attractions by walking or taking public transportation (bus and L train or subway stops are close by). Just across the street you can catch the tour busses to get a good overview of the city. Several companies are available, but we bought the Red bus pass for $45, which lets you hop on and off any of the doubledecker busses or red trolleys for 3 days. I also recommend buying a multi day CTA card that will let you take unlimited rides on any city bus or train. Read moreGenuine Expedia guest review
"Beautiful hotel downtown"
The staff was super helpful and beyond nice! Everything about our visit was fantastic. The double queen room was literally the size of a suite and contemporary but comfortable. I literally have no complaints, we will stay again!Genuine Expedia guest review
Convenient to mag mile, bars, restaurants and Wrigley.Genuine Expedia guest review
Beautiful hotel in great location. Friendly, helpful staff.Genuine Expedia guest review
hotel was beautiful and we will definitely stay there again!Genuine Expedia guest review
"Great location, clean, amazing views of Chicago"
We stayed the first week of September 2014 at the Wyndham Riverfront and we loved it. We stayed four nights and had just an amazing view of the river and downtown. The room was 3601 and it is spacious, very clean, very relaxing for a downtown hotel. This hotel is not small but you get that kind of feel. The staff was very polite and helpful. Area is […] safe around it as we walked for miles in each direction morning, noon and night. Only about three block walk to the CTA station at Lake/State. Read moreGenuine Expedia guest review
"Nice Hotel, Good Location"
We had an excellent stay. We arrived before our Check in time and the hotel staff were able to accommodate us, which was really nice! Everyone was helpful. The room was a great size and we had a nice view of the river. The bed and pillows were magical I slept so well--- could be I was tired too from all the walking! ha! The location of the hotel was […] perfect everything was nearby, easy access to public transportation. There is a restaurant located inside the hotel which was convenient. Would definitely stay here again - a great value! Read moreGenuine Expedia guest review
All around wonderful staff and stay. Great views and you should check it out!Genuine Hotels.com guest review
Our first room was by the elevators and all night sounded like we were under a dollar coaster. The next night we were moved and that room was excellent. Beware of the free gift at the front desk! They will try to talk you in to a timeshare.Genuine Expedia guest review
This hotel is in a pretty good location, but the building is an older one and the elevators are not located in an elevator bank. Therefore, you get off the elevator right in front of rooms. One room is even right next to the elevators on the same side. Our room was right in front of the elevator and the noise was horrible! People were getting on and […] off of the elevator all night and morning long. I complained to the manager and he offered us a free meal in the hotel restaurant. He was professional and his good attitude was appreciated. If you stay at this hotel request a room as far away from the elevators as you can get. Read moreGenuine Hotels.com guest review
location, location, locationGenuine Hotels.com guest review
there was a tremendous amount of noise all night long in the hallway. room was pretty warm even at highest air setting, and there was a huge spider in the window.... on the insideGenuine Expedia guest review
Good location but not sound proof and terrible elevator service...Genuine Expedia guest review
"Weekend in Chicago"
Excellent staff & valet parking. Clean and spacious rooms.Genuine Expedia guest review
"First Time visit to Chicago"
Overnight trip to Chicago for a concert, quick visit to the Pier. Hotel staff was very friendly, helpful with directions & telling us about the area. Room view was great, room was clean, comfortable.Genuine Expedia guest review
"Great hotel - terrible valet parking"
We absolutely loved our stay. The room was huge and the river view was amazing. Great location - we walked to Magnificent Mile both days! The staff was so great. Everything was perfect until we checked out and went to go get our car from the Valet. THEY LOST OUR CAR!! When we arrived they took our car, but didn't give us a claim ticket, just told us […] to leave the keys in it. So I did. Small town girl - didn't know I'd need a claim ticket. It took them over an hour to find our car and that was only after getting hotel management involved. The valet company had basically told me I was out of luck. But God Bless Kenny from the Wyndham staff! Got us sorted out! I will definitely stay there again, but will park my own car in the ramp right across the river. Read moreGenuine Hotels.com guest review
The stay was great. Hotel staff was amazing and location was perfectGenuine Expedia guest review
Very clean and spacious. We were in the center of everything- Macy's on State, the magnificent mile, grant park and the navy pier. Friendly staff.Genuine Hotels.com guest review
"Amazing view from room!"
The girl that checked us in was fantastic! She allowed us to check in very early and gave us a fantastic room with a view! We drove from. Iowa to see a concert at Soldier field and we were very happy with our hotel, the service the location and room! We parked in a garage on Dearborn st and it was much cheaper than the hotel. It was a 5 min walk to […] our hotel. I can't say enough good things about the hotel. Read moreGenuine Hotels.com guest review
"Nice hotel, close to Michigan Ave"
Large room, clean and quiet. Really enjoyed our stay.Genuine Expedia guest review
"Excellent location! Clean, Friendly,spacious room!"
The staff was exceptionally friendly, from check-in to the Concierge, Doormen and even the cleaning crew. The location is perfect - by tour bus stop, the Magnificent Mile, and train station. Right in the middle of everything! The restaurant is overpriced, but there's a terrific breakfast outdoor cafe just outside, next door. Only a couple blocks from […] Millenium Park. Rooms were clean and very comfy (surprisingly large!) and with a refrigerator! Absolutely loved this hotel. (No mirrors in the room, just one in the bathroom. Bring your own, or else be prepared to all crowd into the bathroom together.) Read moreGenuine Hotels.com guest review
"Chicago Wyndam Riverfront"
Stayed at Wyndam as part of Expedia hotel and air package. Location was wonderful - a great view out my window of the River, Trump Tower and Wrigley Building; around the block from the L train; and down the block from Michigan Ave. When small issues arose, a call to the front desk or housekeeping remedied the problem quickly. That said, if you're there […] for business or need to work while you're there, you might want to bring your own mobile wi-fi. Connection to the internet, which eventually happened, took 4-5 tries. If you needed an internet connection immediately it's not going to happen. Read moreGenuine Expedia guest review
"Very nice river view"
Overall, the stay was pleasing. The room was a bit run down. The hotel offered very few amenities.Genuine Expedia guest review
"Everything we needed/perfect location!!!!!"
We arrived @ Wyndham early/10:30am & checked to see if any chance of a room for our reservation. We were able to check in & take our things to the room.... We then spent the day seeing Chicago. Wyndham gave us everything we needed for our 1 night stay!!!! The location is the best possible.Genuine Expedia guest review
Good experience. Great view of the river and beautiful Chicago city skyline.Genuine Expedia guest review
"Close to everything"
Nice room, clean, spacious, recently remodeled. Concierge was pretty bad, staffed with young people unfamiliar with the area. Their motive, get you to listen to a time share presentation. Restaurant, good but limited selection. NEVER stay in Chicago during Lollapalooza! We were there 2 of our 7 days during the event, 110,000 young people in town, crazy! […] Rooms need quiet close doors and better insulated walls, we slept with ear plugs. Read moreGenuine Expedia guest review
Great central location for all of options Chicago has to offer, the view of the river was a bonus. I thought the service was good and the room was very hip/modern. The bar/restaurant was kind of small, but we never intended to eat their, so the point is moot. Will definitely stay here again.Genuine Hotels.com guest review
Location was excellent, Staff was very helpfulGenuine Hotels.com guest review
"Chicago Location Location Location!"
The location or the Wyndham is perfect. We were able to walk to several tourist attractions...including Navy Pier. The Chicago trolley/double decker bus and the architectural river tour are directly across from the hotel. You can walk to magnificent mile and 100's of restaurants. The room was very big, quiet and the elevators were never an issue. The […] river view was spectacular. The staff was helpful and were very accommodating with early check in and late check out. I would stay here again in a heartbeat! It is right across the street from the Trump Tower so it is easy to find your landmark! You can get to 7-11, Mc Donald's and a few other small breakfast places for coffee in the morning. Read moreGenuine Expedia guest review
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