All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here71 E Wacker Dr, Chicago, IL, 60601, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 2,069 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Needs more mirrors"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Nice hotel. Comfortable. My only complaint is that there are only 2 mirrors in the bathroom, which makes it difficult for 4 women sharing a room.
Genuine Hotels.com guest review
4 night trip with friends Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Everything great except for valet parking service."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved our room. Hotel staff gave my friends and I adjoining rooms and beautiful river view. Had delicious breakfasts. My only complaint is with the valet parking. I parked my car for 2 days. When I left to go home, I noticed that someone had opened my bag of twizzlers candy. All that was left was 1 twizzler and part of the top of the bag. I don't care about the candy.....I don't like the fact that someone was snooping in my car. Not good.
Genuine Hotels.com guest review
2 night trip with friends Mar 21, 2015
A Traveler
US
5.0 / 5Outstanding
"River view excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent two nights in river-view room, 28th floor. Excellent experience overall.
Genuine Hotels.com guest review
2 night family trip Mar 17, 2015
Tim
US
5.0 / 5Outstanding
"purchaing manager"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this Hotel was great service was Plus.
Genuine Hotels.com guest review
4 night business trip Mar 14, 2015
Greg
US
5.0 / 5Outstanding
"Family Fun!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although it was a short stay,we enjoyed the service,cleanliness, comfort of the beds,and Riverfront view! We've stay here again!
Genuine Hotels.com guest review
1 night family trip Mar 18, 2015
Ernestine
US
5.0 / 5Outstanding
"Nice, clean and conveniently located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Wyndham was very nice and in a great location. The room was big and recently renovated, so everything was in great shape. Our view wasn't much, but we didn't upgrade to get a river view, so it's no big deal.
Genuine Hotels.com guest review
1 night romance trip Mar 11, 2015
Justin
US
5.0 / 5Outstanding
"Perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was the perfect location for all that we wanted to do and see, the staff was very friendly and attentive.
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2015
ashley
US
5.0 / 5Outstanding
"Great room with a view!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We flew up for the weekend to visit Chicago and enjoy the St. Patrick's Day festivities. The hotel was perfect. Great location, very nice room, awesome view of the river and accommodating staff. We will definitely be back.
Genuine Hotels.com guest review
2 night romance trip Mar 12, 2015
Lihea
US
4.0 / 5Excellent
"Nice accommodations with one exception."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was fine with one exception. I thought thought the policy of charging a fee for the higher speed internet was unnecessary and unfair.
Genuine Hotels.com guest review
1 night family trip Mar 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location was perfect. Everything was less than a 2 mile walk in downtown Chicago.
Genuine Hotels.com guest review
2 night romance trip Mar 11, 2015
Brad
US
5.0 / 5Outstanding
"Great Location! Be sure to ask!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel location was awesome. But it took us a day to figure it out. Wish we would have know how close (walking distance) Michigan Ave is to the hotel.
Genuine Hotels.com guest review
4 night romance trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent Business Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent business hotel. The room was good size with a contemporary feel. overall the hotel is nice size not so large that you get lost in it. Additionally the location is well positioned between the financial district and river north area.
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome weekend getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came to Chicago for my husband's birthday. We were able to upgrade to a beautiful suite. The room was spacious and we had a view of both the city and the riverfront. The pillows were awesome and I investigated and found out who manufactured them. I ordered a set as soon as I got home. I can't wait to come back to Chicago and stay at the Wyndham Grand again.
Genuine Hotels.com guest review
2 night romance trip Mar 5, 2015
Laurie
US
4.0 / 5Excellent
"3 night stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
It served its purpose. Hotel breakfast was great.
Genuine Hotels.com guest review
3 night business trip Feb 25, 2015
Barry
US
5.0 / 5Outstanding
"EXCELLENT EVENING!!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect!!!!! We had dinner in the hotel and could see the House of Blues from the restaurant window!!!!! IT WAS AWESOME!!!!!
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"A room with a view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a nice room with a view of the river. The bed was comfortable and the bathroom roomy. I loved the size of shower but did not like the shower head. Good value for the price.
Genuine Hotels.com guest review
1 night romance trip Feb 26, 2015
Catherine
US
5.0 / 5Outstanding
"Nice River View"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We upgraded to a room facing the river and had a wonderful view. We ate at Hoyt's which was very good, but somewhat limited in selections.
Genuine Hotels.com guest review
2 night romance trip Feb 17, 2015
Carol
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great
Genuine Hotels.com guest review
12 night trip Feb 6, 2015
Jenece Lynne
US
2.0 / 5Fair
"If you want sleep, don't stay here."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Will not stay at hotel again. Tried to sell us vacation packages when we arrived and wouldn't take no for an answer. From 6am- checkout, there was constant slamming noises coming from hotel staff. We did not get much sleep. Door to room was also not working correctly. Rooms were not as nice as I thought.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Christopher
US
4.0 / 5Excellent
"Hawks night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very nice the door man was very helpful
Genuine Hotels.com guest review
1 night trip with friends Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"Questionabale booking, maid service and valet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had reserved our room and paid in advance on Jan 17th for Valentine's Day weekend, Friday and Saturday night. When we arrived, once getting to our room we discovered that we had a room with 2--queen beds. Went to front desk to discover that they had overbooked kings so they had placed us in 2--queens. Nice "Romantic" weekend?? For our inconvenience we were given a complimentary breakfast, which I assumed would be probably worth $50 since we are in Chicago. No, they have a preselected comp breakfast and according to the menu we were comp'd @ $25. I also had to request some kind of compensation. The maid did not replenish any of the toiletries in the bathroom on Saturday morning. Since they were used, I would of expected them to be refilled. We had to retrieve tickets from our car and discovered that the valet parking, leave your driver's window down and your keys laying in the seat. I don't appreciate my vehicle being open to the elements or animals. For a $650 hotel expense for 2--nights I just expected more that that.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Shannon
US
5.0 / 5Outstanding
"The very best service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. I was in Chicago for surgery during a blizzard. The entire staff from management to housekeeping took a personal interest in me and my wellbeing. My family and I were very well taken care of. The staff made sure I had my transportation needs handled etc. the best hotel service i have ever had. I am returning to Chicago for upcoming surgeries and will certainly stay here!
Genuine Hotels.com guest review
2 night family trip Feb 3, 2015
Kathy
US
5.0 / 5Outstanding
"Wyndham Chicago Riverfront Hotel - A great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay at this hotel. The rooms were clean and the staff was extremely courteous. The location of the hotel was perfect for shopping. I would definitely stay here again. We also had appetizers and drinks at the hotel. The appetizers were delicious.
Genuine Hotels.com guest review
1 night trip with friends Feb 15, 2015
Debra
US
5.0 / 5Outstanding
"Superb stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Couldn't imagine any better location for visiting Chicago for the first time! all of the main attractions were in walking distance. we had a corner room with an absolutely spectacular view! the room itself was very spacious and much bigger than I expected! the hotel staff was very friendly, helpful, polite and professional!
Genuine Hotels.com guest review
1 night family trip Feb 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect anniversary celebration!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great two day stay celebrating our 33rd anniversary. The room was very nice and the view was great! I was able to get a great price especially for Chicago. Everything was walking distance from our hotel. We went with another couple. Great weekend!
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2015
Sara
US
5.0 / 5Outstanding
"Great Experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great Hotel, originally I reserved a night in a deluxe king room, but upon arrival we were upgraded to a wonderful suite on the 34th floor with great views of bothe the city and river, for free!
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"First stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our first stay in Chicago! The location was amazing!
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
Sarah
US
3.0 / 5Good
"Not all it's cracked up to be."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed for 2 nights with friends, total of 4 rooms booked. Despite asking for them to be near each other on two occasions prior to arrival, we were spread about through the hotel. One room was extremely small, which is reasonable given it was on the end and the hotel was in the middle of the city. But unfortunately, it was GROSS. Stains in the bathroom, run down shelving in the bathroom, carpet was dirty and pulling away from the floor in many areas.
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
Sarah
US
4.0 / 5Excellent
"Nice, but needs some attention"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The Wyndham Grand Chicago is a very nice hotel and I had a nice stay, but it needs a little "fixing". You can tell a few years ago it was new and nice and luxury, but now there were some things in the room that were just old and broken. Little things - the switch on the lamp was broken, the towel rack in the bathroom was all beat up and towels were not new and plush, the desk was a scratched up, and one day my shower water was not hot. Nothing major and overall all it's a very nice hotel, the staff is GREAT, but a day or two of handyman stuff and it could back up to it's full potential.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
"Beautiful, but not entirely comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved the view! Appreciated the early check-in. Wish the room would have had some sort of fan--much too quiet & could hear everything in the halls since our room was right by the elevator. Also, softer blankets would have made it more comfortable-- the extra 'throw' in the closet was the scratchiest blanket I've ever felt! Bathroom & shower were awesome!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"Very Cold!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Cold!
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Kent
US
5.0 / 5Outstanding
"Great get away weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a river view which was great. The location was very central for shopping restaurants and the train. My only complaint and it is a minor one was the wi fi. It was very poor and kept loosing the connection.
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2015
Patricia
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The view from our room was beautiful!!! Hotel staff were very friendly and helpful!! Had an amazing time and can't wait to return!!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Jody
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice modern clean upscale hotel in the heart of downtown Chicago
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel in Heart of the City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Did not spend much time in the room & hotel, but I was extremely satisfied. Room was extremely spacious, beds were comfortable, and everything was very clean and modern. Beautiful location in downtown Chicago. Would definitely stay here again!
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Christina
US
5.0 / 5Outstanding
"Great river views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel and good value for the money.
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Greg
US
5.0 / 5Outstanding
"Good Times"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked the hotel on a web site and we were pleased with all of the services provided. I would recommend this hotel anytime.
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
Sara
US
5.0 / 5Outstanding
"February Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was friendly and professional. Love the convenient location and décor . The River View room was a little small this time(we have stayed here before.) GREAT bar and the food was very reasonably priced-good selection!
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"OK if you're not driving..."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best hotel wifi I've ever experienced. Also, they should tell you it's going to be over $40 to even self-park, and over $60 to valet for one night. A bit ridiculous.
Genuine Hotels.com guest review
1 night family trip Feb 8, 2015
Robert
US
5.0 / 5Outstanding
"Great views"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great views if you are riverside. Super quiet room, too. I appreciate that. I stayed on thr 35th floor. Location is good if you have business in the Loop but want access to MIch Ave or River North.
Genuine Expedia guest review
Other trip Feb 11, 2015
Robert
US
4.0 / 5Excellent
"Great Location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Location! Staff was very friendly. Room could use some updating and cleaning - new grout/caulking in the bathroom would help immensely. Always appeared dirty.
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, couldn't ask for me!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall we had a great stay. The hotel is convienently located downtown and in walking distance to many attractions. Our room was clean and modern providing us with everything we needed. We would definetly stay there again.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great, recommendable experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For a quick stay in Chicago, This hotel provided just the experience and comfort I was seeking. Location was great and staff was very friendly.
Genuine Hotels.com guest review
3 night business trip Feb 5, 2015
Rafael
US
4.0 / 5Excellent
"Nice hotel in the heart of the city"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great time. Hotel was by everything walking distance or a short cab ride away. Fast easy check in. Nice friendly staff and made me feel welcomed.
Genuine Expedia guest review
Other trip Feb 10, 2015
Trevon
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing view. Very close to restaurants and retail stores. Ten minute walk to millennium park. Very spacious and well kept rooms. Concierge and hotel staff very helpful and courteous.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, walking distance to great restaurants.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect location, spacious rooms, great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I loved everything about this hotel. The location is excellet, the views are great, the staff was extremely nice and helpful and the rooms were big and very clean. I loved it and would definitely recommend it to anyone.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Would definitely return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious room, particularly the bathroom with separate tub and shower. Very clean. Service was excellent - I called down to ask if a microwave was available on any of the floors, and they offered to bring one to my room. Within a few minutes, a man brought one. View from river-view room was incredible.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"Great room great service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great location and room was good size and clean. All staff was very helpful. Only downside was daily rate ($61) for keeping a car with the hotel but this is probably the case with all hotels in downtown Chicago.
Genuine Expedia guest review
Other trip Feb 8, 2015
John
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff was very helpful and courteous. Rooms were super clean and comfortable and surprisingly big. Free Keurig's in the room!! Excellent, excellent location, close to everything.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews