"NOT FOR THE DOGS IN CHICAGO"
Great location on the River. IF you have dog do not stay at this hotel even though they say they are pet friendly, unless maybe your dog is really small. No place for the dogs to do their thing. The doormen, bellmen, are about the lease efficient, unfriendly folks you can meet at any hotel anywhere. Too many great places to stay in Chicago and this […] place does not have to be one of them, unless you want a wonderful view of the Wrigley and Trump buildings along the Chicago River. Room was very average. Not bad for the price but just a very average experience. Read moreGenuine Hotels.com guest review
"Weekend get away"
We were doing a lot of sightseeing around Chicago so we weren't at the hotel much. We loved the location! Close to Magnificent Mile and the loop, we were able to get a bus or train within a block or two. We're very happy and hope to come back again.Genuine Hotels.com guest review
"Bad Internet Connection / Tiny Showers"
The view down the river from my room was magnificent. And I had a corner room with lots of windows which really made the views spectacular at night. The room was certainly comfortable enough, save for the rather small tub and very tight shower. They need to install curved shower bars because standing in the shower, I touched the wall on one side and […] an uncertain-if-clean shower curtain on the other. The reason I score Service and Comfort low is because I could not access the internet in my room. Despite spending an hour on the phone with their IT service, I could get internet in the hallway, but not my room - detrimental when traveling on business. The hotel moved me to another room to try to fix it, but still no luck. I felt that they could have done more knowing I was a business traveler (room discount? complimentary breakfast in hotel restaurant?). Sure, there is a business center, but I don't know many business people who actually use those. Read moreGenuine Hotels.com guest review
"Went out of their way"
Very good stay in a very good location. The front desk went out of there way to help me when I realized my first night that I had forgotten something that was very important to my business trip. Thanks!Genuine Hotels.com guest review
"Home away from home!"
Great staff! Great location!Genuine Hotels.com guest review
"what they dont tell you but you need to ask about"
The hotel was great. But I found out after my stay that I was being charged $80 a day for incidentals. I called the accounting department and it seems to be standard operating procedure which they do not tell you about when you make the reservation or when you check in.They hit your credit account for $80.00 a day during the length of your stay. Once […] your check out they wait to see if you have incidentals on your room charge. They then go in and credit your account so they incidentals are removed from your charge Read moreGenuine Hotels.com guest review
"Fantastic stay with great views and friendly staff"
We stayed at the Wyndham Grand Riverfront and it was a great stay. Other than the cost of valet being $61 a night. The room was a corner room and over looked the Chicago river and the city sky line, it was gorgeous! The staff called right as we were walking into the room to make sure it was to our liking. Everyone was friendly. The bar area was nice, […] but wait staff seemed like they were in a rush for us to leave. Overall, it was a great stay. We had a lot of fun and will definitely stay here again! Read moreGenuine Hotels.com guest review
"The only bright spot of the day"
Last minute booking due to a flight getting cancelled from Midway. Take a cab there and back since the hotel shuttle is $30.00 per person per direction. The walls are a little thin, but nothing to terrible. Great onsite restaurant/bar and the staff was fantasticGenuine Hotels.com guest review
Loved the hotel, the location and the nearby restaurants.Genuine Hotels.com guest review
Perfect location for activities & shopping both north & south of the river. Upgraded us at check-in to river view. Our mini-fridge didn't work, but hotel may have not been informed needed fixing. Mattresses probably could be replaced, one of the queen beds sunk towards the middle. Hotel staff very pleasant and would stay here again because location […] is so great, easy to grab a cab. Read moreGenuine Hotels.com guest review
Great location for both the loop and river north, the rooms were very nicely appointed, in impeccable condition and much larger than typical for this price range. I'd stay here again any time that I visit Chicago.Genuine Hotels.com guest review
"warm stay on a cold night."
For two people from California, it was a warm welcome to the below freezing weather. The lobby was cold but bar was a delight.Genuine Hotels.com guest review
"About as good as it gets!"
I stayed four nights at this hotel. My first visit to Chicago. I went with three friends, and one of them had a five-year-old with them. The room that we had was very large and spacious and clean. The staff was friendly. Service was prompt. Excellent hotel! If I could wish for one thing different it would be that they offer complementary coffee and […] water in the lobby. Also it wouldn't be a bad idea to offer some kind of free breakfast. Read moreGenuine Hotels.com guest review
"Overal, it was great!"
The hotels location was very convenient. The staff was not that friendly, but we wasn't there that often. I would stay here again!Genuine Hotels.com guest review
"Very nice but cold weekend!!!"
We were very pleased with everything about our stay at the Wyndham Chicago, and would very much consider staying there again. And that is saying something as there are a few hotels in Chicago where we have said to be sure and NOT stay there again.....nice to now have a great choice on our list!Genuine Hotels.com guest review
"A Terrific Night in a Terrific city"
Terrific hotel - the amazing view is worth the small cost of the upgrade. Hotel staff are very helpful. The hotel is located very close to shopping, theater and restaurants. The only "bad" thing is that the parking cost is exorbitant.Genuine Hotels.com guest review
FantasticGenuine Hotels.com guest review
"Great location, service was alright."
Overall good stay. Not sure I would call the service that of a four or five star hotel. They weren't overtly rude, but weren't naturally friendly either. Great location, and that alone makes the stay worthwhile.Genuine Hotels.com guest review
"A nice family getaway"
We enjoyed our stay in Chicago. The Wyndom was well located for where we wanted to go. The view of the River was nice. The room was very clean, modern and comfortable. Staff was friendly and helpful.Genuine Hotels.com guest review
"Great room, great price"
Great room for a very reasonable price and within walking distance of many of the attraction we wanted to do including millennium park and shopping on michigan ave. I will stay again on a future visit.Genuine Hotels.com guest review
We had friends in town visiting, staying at same hotel 2 floors up from us. Loved everything about it except that other than the lobby, hotel personnel were virtually non-existant so getting extra coffee or cups for the room was not an option.Genuine Hotels.com guest review
"Ok but just a little off"
Housekeeping could have been better. No replacement of soap or shampoo. No replacement of coffee/creamer/sugar...we had to leave notes. In house restaurant was welcoming but the wait for service was too long. We ordered bagel and coffee only, and waited 20 minutes for them to arrive. Front desk was courteous.Genuine Hotels.com guest review
They staff was very attentive. We had a dog barking in a room above us (it is a dog friendly hotel). They offered us a new room (20 floors away). The room service was also quick as well as tasty. The only down side is $60/day parking, however the valet was very responsive and friendly.Genuine Hotels.com guest review
Frustrated with the front desk at check in. Was told that if I wanted my room now I'd have to pay an extra $30 per night otherwise I'd have to wait several hours. We got there around 1:00 pm.Genuine Hotels.com guest review
Loved the experience. Location is perfect within walking distance from most everything we wanted to visit in Chicago. Concierge service gave some wrong information, other than that it was pleasant. Had nice river view.Genuine Hotels.com guest review
"Great Chicago Stay"
Rooms were roomy and absolutely beautiful.Genuine Hotels.com guest review
"I would stay here again"
Great hotel, we will definitely stay again when we come to Chicago! Very walkable to many restaurants, stores, and bars, right across from Trump Tower. Cabs are always directly outside. Very safe, lovely area.Genuine Hotels.com guest review
Nice clean hotel, updated bathrooms, great view of the river...very nice! Would have liked to extend our stay if they had given us incentive with a good rate. Unfortunately they did not. Valet car park is expensive at $60 per day. The attached restaurant Hoyts is absolutely awful but fortunately there are loads of great places to eat around the hotel! […] We had a very nice stay and plan to visit again! Read moreGenuine Hotels.com guest review
Awesome location!!!! Comfortable and luxurious. Will definitely stay again.Genuine Hotels.com guest review
Awesome placeGenuine Hotels.com guest review
"Great location - creaky bed!"
Great location and very attentive staff. Rooms clean and modern. Only complaint was bed which creaked SO LOUDLY that I woke myself up every time I changed positions. Other than that - all good!Genuine Hotels.com guest review
"Great location, gym and staff!"
loved this location! Staff was great! Love the gym and late checkout!Genuine Hotels.com guest review
My kids and I visited Chicago for a few days. We really enjoyed our stay at the Wyndham. We would definitely stay there again.Genuine Hotels.com guest review
Gorgeous hotel, staff was wonderful especially Grace. Location perfect --right where we wanted to be in the city.Genuine Hotels.com guest review
"good times in chicago"
Came to visit a friend and go to the Bulls game. Loved my stay at your elhotGenuine Hotels.com guest review
Wonderful stay! Restaurant a bit pricey but it was good for the breakfast we had. When told we had a gift at check-in and it was just coupons was a little disappointing. A nice bottle of wine would have been nice. Maybe we weren't high enough class for that. The hotel was really wonderful though. Location was great with awesome river views and city […] views. Read moreGenuine Hotels.com guest review
"Quick and great location"
Quick only there for one night in and out.Genuine Hotels.com guest review
"Good for the price"
Great staff. Great location. Only negative is the walls are paper thin. To make it worse, we were in a corner room at the end of a hallway where 3 room doors face each other. You can hear everything in the hallway and adjoining room. However, we got a good price and that helped make it overall a good stay.Genuine Hotels.com guest review
We've stayed at this hotel before and enjoyed our stay which is why we looked to stay here again. We arrived a bit before check-in but the hotel staff allowed us to check in early, which we greatly appreciated as we wanted to drop our stuff off in the room and go out and explore the city. The room was very comfortable, plenty of space. And we had booked […] a city view and it was beautiful! Read moreGenuine Hotels.com guest review
"Christmas in Chicago"
Front desk staff were helpful and professionalGenuine Hotels.com guest review
"Will come back again"
It was our first time there. I booked based on review here and location. I did not regret my decision. We will definitely come back again.Genuine Hotels.com guest review
Everything was great. Valet a little slow. Texted request for car couldn't find ticket then no one at booth took awhile.Genuine Hotels.com guest review
"More bang for your buck!"
Very nice hotel in a great district. Close to Michigan but not too close for noise. Lovely view of river and very nice front desk.Genuine Hotels.com guest review
"Pleased with our stay"
Great location, room was clean but our shower was a bit run down. The staff was very nice and helpful. The lobby and bar is nothing special.Genuine Hotels.com guest review
"great night at chicago"
Excellent! Great location infront of the river. My room has a very good view, but a bit noisy for the traffic. It was a fantastic night with my two lovely kids. Staffs were very kind also.Genuine Hotels.com guest review
"Large rooms, great location"
Great location - wonderful view of the river. There is a 7-11 right across the street for easy shopping. House of Blues is also very close by - just a couple blocks walk. The restaurant is expensive, but is very, very good. The Magnificent Mile of shopping is also a quick walk away.Genuine Hotels.com guest review
"Hot water is essential!"
With four of us in the room, it would have been nice to have enough coffee, water, towels and soap to go around. And, I didn't have a hot shower either day. That being said, the staff if very nice, the location is excellent and the view from out room was perfect. I might even stay there again.Genuine Hotels.com guest review
Traveled with friends for a weekend getaway. The hotel location was perfect and the river view was gorgeous. I would definitely stay there again.Genuine Hotels.com guest review
"Location Location Location"
Great location. close to Michigan Avenue and State Street. No complaints at allGenuine Hotels.com guest review
As advertised. Nice hotel in downtown ChicagoGenuine Hotels.com guest review
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