All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here71 E Wacker Dr, Chicago, IL, 60601, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 2,014 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Perfect anniversary celebration!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great two day stay celebrating our 33rd anniversary. The room was very nice and the view was great! I was able to get a great price especially for Chicago. Everything was walking distance from our hotel. We went with another couple. Great weekend!
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2015
Sara
US
5.0 / 5Outstanding
"First stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our first stay in Chicago! The location was amazing!
Genuine Hotels.com guest review
1 night romance trip Feb 12, 2015
Sarah
US
3.0 / 5Good
"Not all it's cracked up to be."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed for 2 nights with friends, total of 4 rooms booked. Despite asking for them to be near each other on two occasions prior to arrival, we were spread about through the hotel. One room was extremely small, which is reasonable given it was on the end and the hotel was in the middle of the city. But unfortunately, it was GROSS. Stains in the bathroom, run down shelving in the bathroom, carpet was dirty and pulling away from the floor in many areas.
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
Sarah
US
4.0 / 5Excellent
"Beautiful, but not entirely comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Loved the view! Appreciated the early check-in. Wish the room would have had some sort of fan--much too quiet & could hear everything in the halls since our room was right by the elevator. Also, softer blankets would have made it more comfortable-- the extra 'throw' in the closet was the scratchiest blanket I've ever felt! Bathroom & shower were awesome!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"Very Cold!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Cold!
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Kent
US
5.0 / 5Outstanding
"Great get away weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a river view which was great. The location was very central for shopping restaurants and the train. My only complaint and it is a minor one was the wi fi. It was very poor and kept loosing the connection.
Genuine Hotels.com guest review
2 night trip with friends Feb 12, 2015
Patricia
US
5.0 / 5Outstanding
"Great Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The view from our room was beautiful!!! Hotel staff were very friendly and helpful!! Had an amazing time and can't wait to return!!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Jody
US
5.0 / 5Outstanding
"Beautiful Hotel in Heart of the City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Did not spend much time in the room & hotel, but I was extremely satisfied. Room was extremely spacious, beds were comfortable, and everything was very clean and modern. Beautiful location in downtown Chicago. Would definitely stay here again!
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Christina
US
5.0 / 5Outstanding
"Great river views!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel and good value for the money.
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Greg
US
5.0 / 5Outstanding
"Good Times"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Booked the hotel on a web site and we were pleased with all of the services provided. I would recommend this hotel anytime.
Genuine Hotels.com guest review
1 night family trip Feb 7, 2015
Sara
US
5.0 / 5Outstanding
"February Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was friendly and professional. Love the convenient location and décor . The River View room was a little small this time(we have stayed here before.) GREAT bar and the food was very reasonably priced-good selection!
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"OK if you're not driving..."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best hotel wifi I've ever experienced. Also, they should tell you it's going to be over $40 to even self-park, and over $60 to valet for one night. A bit ridiculous.
Genuine Hotels.com guest review
1 night family trip Feb 8, 2015
Robert
US
4.0 / 5Excellent
"Great Location!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Location! Staff was very friendly. Room could use some updating and cleaning - new grout/caulking in the bathroom would help immensely. Always appeared dirty.
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, couldn't ask for me!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall we had a great stay. The hotel is convienently located downtown and in walking distance to many attractions. Our room was clean and modern providing us with everything we needed. We would definetly stay there again.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great, recommendable experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
For a quick stay in Chicago, This hotel provided just the experience and comfort I was seeking. Location was great and staff was very friendly.
Genuine Hotels.com guest review
3 night business trip Feb 5, 2015
Rafael
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel staff was very helpful and courteous. Rooms were super clean and comfortable and surprisingly big. Free Keurig's in the room!! Excellent, excellent location, close to everything.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Great location and comfortable room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location for shopping and museums
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
James
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great easy stay, parking was expensive but in downtown Chicago what else would you expect.
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
Nick
US
5.0 / 5Outstanding
"Amazing Stay at the Wyndham"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I came to the Wyndham to stay in Chicago for my birthday. It was my first time ever staying in a Wyndham hotel and I had a wonderful stay. The room was beautiful. Despite already getting a discounted price for the room I paid for, I even got upgraded to some sort of special room because it was my birthday. The view was beautiful. I had a spectacular view of the river and the city. The hotel is conveniently placed in the center of everything so nothing is very far away. And there are a lot of available taxis in the area so if one is necessary, it is easy to get one. The only mild complaint I have is that the room was a little cold (it was the end of December). But it wasn't unbearable by any means. And the wonderful service, location and room definitely made it worth it. Overall, I loved my stay at the Wyndham. I would absolutely come again next year and I would recommend this hotel to anyone planning to stay in Chicago.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
Alexandra
US
5.0 / 5Outstanding
"good room nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel good room
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Ted
US
5.0 / 5Outstanding
"Very nice Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Minus the blizard this hotel was right where you want to be on a trip to Chicago.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Carissa
US
5.0 / 5Outstanding
"Top of Chicago"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was great mid winter rest, they offered me room on top floor, awesome view except the ice machine right across the hall had no door and was loud. The concierge gave me a welcome packed but then tried pushing me into a condo unit showing, and made fun of me when I said I think il just go for a run before dinner. $61 to park car seem a little high. But over all nice property.
Genuine Hotels.com guest review
1 night trip Jan 30, 2015
Thomas
US
5.0 / 5Outstanding
"Weekend get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Gorgeous views and convenient location!
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
christie
US
4.0 / 5Excellent
"Nice View"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel and perfect location for both Millennium Park and the Miracle Mile. The river side definitely offers the better view.
Genuine Hotels.com guest review
2 night romance trip Jan 28, 2015
James
US
5.0 / 5Outstanding
"Booked on a tight timeline"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I reserved the room at 5pm for that night and was able to get in for a great price. Great service, the room was excellent.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2015
Cesar
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, polite staff, great location! Only issue was GPS struggled to find location.
Genuine Hotels.com guest review
1 night trip with friends Jan 29, 2015
Tara
US
5.0 / 5Outstanding
"Unexpectadly Wonderful"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel.
Genuine Hotels.com guest review
1 night trip Jan 26, 2015
Michael
US
5.0 / 5Outstanding
"Good week long stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice rooms and overall hotel
Genuine Hotels.com guest review
3 night business trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Enjoyed our stay at the Wyndham Grand, Chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Easy location from Lake Shore Drive. Excellent location for food, shopping, nightlife and sightseeing. Front desk staff upgraded our room to a magnificent corner view of the river and the city. Room was cleaned well daily and bed and bedding was extremely comfortable.
Genuine Hotels.com guest review
3 night trip with friends Jan 22, 2015
Patrice
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay! I got there an hour before check-in and they got me into my room and even gave me a welcome packet with coupons to local restaurants. Very nice and clean room with a view! I would definitely stay here again!
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Chicago weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location and hotel
Genuine Hotels.com guest review
1 night trip Jan 24, 2015
A Traveler
US
1.0 / 5Poor
"horrible staff with no hospitality"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel itself was nice. The view was beautiful. The staff on the other hand was the worst I've ever experienced. We were not greeted nor welcomed. It took us 20 minutes to get all of our bags to the room because no one would help us until my friend actually had to ask for help. The front desk staff was cold and unwelcoming. That night as we were deciding what to order for dinner, there was a knock at the door. It was security saying we were having a party and being too loud. We invited him in to see it was only 3 of us in our pajamas. He insisted the noise was coming from our room and even stayed there arguing with us! I immediately called to speak to a manager only for them to tell me there was no management staff available and they would contact me. Of course that never happened. I have never been more insulted in my entire life! The only good thing about this hotel are the views and you can get that from any decent hotel in the city. I wouldn't stay here again if someone paid me.
Genuine Hotels.com guest review
1 night trip with friends Jan 23, 2015
anna
US
5.0 / 5Outstanding
"Nice to be downtown"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very Good Hotel except bar Irish Coffee
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
Kalevi
US
5.0 / 5Outstanding
"Roomy room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great. However, I asked for a room with a "view", what I actually recieved was a room with a view of the other buildings fire escapes. They should be more honest about rooms with a view.
Genuine Hotels.com guest review
1 night romance trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"classy hotel in perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What an awesome stay! It is in the heart of Chicago in a very luxurious area (across from Trump Towers). You can walk to shows, restaurants, millennium park and mag mile. The room was huge and spotless,the beds were incredibly comfortable and the bathroom shower was huge with a separate bath. Views are excellent and hotel staff was extremely friendly.
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
gwyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location right on the river in the loop. Staff very friendly. Views wonderful. Clean rooms and nice fitness ctr.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
1.0 / 5Poor
"View of a brick walk"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
You'd think if you book the king suite that you'd open your window to Chicago's skyline or a view of the riverfront not in my case. I received a view of brick wall and a view of the city if you stood in the far corner of the room. After I waited almost an hour to receive my key and I was the only one the rep was dealing with, I guess there was an issue with the fax machine being in the reservation office that was closed due to the Martin Luther King holiday. I was completely exhausted after that experience! In my entirety of checking into hotels I never experienced anything like it.
Genuine Expedia guest review
Other trip Jan 21, 2015
the traveler
US
5.0 / 5Outstanding
"234"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is really nice, but when I check in at reception they told me "we are going to take deposit and then when you leave it is will be back to your account" it doesn't come back until now which $160.
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
Mohammed
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience; clean and spacious. Would recommend. Good location.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great location in downtown loop. Easy walking distance to shopping and fantastic restaurants. The staff was very professional and nice, without exception. Room size was adequate, and every item necessary for a nice stay was in good supply.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed just 1 night to go to a blackhawks game at the united center. The room was great, the hotel was a short cab ride away from the United Center, and the neighborhood was nice. The hotel restaurant was good, and we were within walking distance or a short cab ride from other restaurants.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Stacey
US
5.0 / 5Outstanding
"A Great Saturday night in Chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We took the Metra in to the city. It is within a mile of the Ogilvie station. There are lots of restauraunts near the hotel. Not sure why, but we ended up in a suite. The suite was clean, comfortable, and quiet. We would stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Alan
US
5.0 / 5Outstanding
"Clean, Great Location, modern"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A great option... great view of the city. Was upgraded at check in because of Expedia VIP status
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel on the river!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came to Chicago for a Bulls game and the staff was very friendly and helpful. Plus, we were in walking distance of so many different restaurants and bars. Definitely will stay here again on our next trip!
Genuine Hotels.com guest review
1 night trip with friends Jan 10, 2015
Jamie
US
4.0 / 5Excellent
"girls weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
great location, hotel staff super nice, only downfall was room was extremely hot, couldn't get the room to cool down, only mirror is in bathroom and lighting is low in main room....with 4 women getting ready not the best situation:)! would stay again just for the location!
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel and staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone we encountered was eager to please and help any way they could. I will stay with them again.
Genuine Expedia guest review
Other trip Jan 19, 2015
Jeanne
US
5.0 / 5Outstanding
"Chicago Central"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location for downtown Chicago, room was spacious, perks such as single pod coffee maker, fridge, lobby bar and free wifi. Staff was helpful and all amenities were wonderful! We will be staying again!
Genuine Expedia guest review
Other trip Jan 19, 2015
jan
US
4.0 / 5Excellent
"Rooms are very hot!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
The climate control in the rooms is very difficult. It was either very hot (70 Degrees on Thermostat) or very cold (69 Degrees on Thermostat) and no way to open the window. Showers leak water all over the bathroom floor.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Totally enjoyed our stay! Beautiful view, great location, awesome hotel. Highly recommended!
Genuine Hotels.com guest review
2 night trip with friends Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"trip to Wale concert stays at Wyndham"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews