"Great airport hotel"
We arrived at the Novotel Birmingham airport at 11 pm and were greeted by very pleasnt staff. The checkin was swift . We were allocated arrom on the 5th floor which was large. The bathroom had an excellent shower and a separate toilet which is sensible when sharing the room with another person. The fridge had bottles of water and milk. I think more […] television channels would be good, such as Sky news e.g. The breakfast was excellent and the staff were extremely attentive and efficient and also cheerful. It is certainly a hotel we would stay in again and reccomend to anyone needing to stay overnight at the airport. Read moreGenuine Expedia guest review
"Only one night but excellent"
One night at Birmingham Airport but staff excellent, very courteous and helpful. Have stayed in Novotel before and will do again. Food was also very good. Clean and comfortable room.Genuine Expedia guest review
"Very good for the airport"
A very comfortable hotel across the road from the airport. A free shuttle train runs from Birmingham International Station. We did not try the breakfast due to lack of time but it looked good.Genuine Expedia guest review
Very happyGenuine Hotels.com guest review
Stayed here for one night on return from holiday. Landed at 02:00, straight to hotel, smoooth check-in. Had requested a quiet room so i could sleep in the next morning before driving home, and this was facilitated. Very comfy bed, and no noise in the corridor meant I slept until 10am :-) On returning home I discovered I'd left my glasses in the room, […] and Debbie from Housekeeping was very prompt in find these and posting back to me. Read moreGenuine Hotels.com guest review
"From high altitude to high pitched annoyance!!"
I booked this hotel because I was landing in the evening from a long haul flight. As the location of this hotel is extremely convenient, involving no need of public transport, I thought I could just walk to it, check in, get into bed and sleep! Everything was smooth, with attentive staff, good-sized room with a comfortable bed, attention paid to lighting […] and comforting design elements, sound proofing, in fact, all of the things that ensure a restful experience. However, I was woken at some ungodly hour by a high pitched sound coming from the a/c. It was intermittent, which is worse than continuous, as I would wake and sleep on and off with the sound. It totally ruined my night and I left the hotel the next morning like a zombie. I was so tired that I couldn't even complain to the staff about it. My overall experience was dreadful but in theory this hotel should get a rating of 5, as it promises a lot. I wouldn't stay there again for fear of not being able to sleep. Read moreGenuine Expedia guest review
"Very convenient hotel for early departures from BH"
This hotel is in a GREAT location. Love being able to wake up in the morning and walk across the road to the departure desk for United Airlines flight to NYC at 9am. Staff are excellent, good wifi service, but off loading luggage and parking are a bit tricky.Genuine Expedia guest review
"Great for traveler"
Nice and cozy place to stay! We have a good time there!Genuine Expedia guest review
"Brilliant for travelling from Birmingham Airport"
really great hotel, great staff. Ideal for us travelling from Birmingham airport.Genuine Expedia guest review
"Great hotel if on business"
Lovely meal, and very comfortable room. My only concern and disappointment was that the shower could not be adjusted to make it cooler and was way too hot , so much so that I struggled to use it - mentioned when I left. Not that clear on walking to the hotel from the airport where the entrance was, bit confusing.Genuine Expedia guest review
"SO close to the airport"
Used the hotel to stay in the night before a flight. Very comfortable, clean - quick check-in / out. Would happily use it again.Genuine Expedia guest review
"perfect for terminal 1"
short stay overnight for early flight next day, perfect position with lovely staff. Well done Novotel Birmingham AirportGenuine Expedia guest review
"Only thing that's wrong is the view!"
Always find this Novotel very relaxing and good in every respect. The downside of such a convenient location is that you only see Birmingham airport out of the window.Genuine Hotels.com guest review
"great for airport"
excellent for the airport, room 1st class, food little bit overrated and expensive, but suppose this is an airport hotel.Genuine Expedia guest review
The staff were all very helpful and facilities everytthing needed.Genuine Expedia guest review
Really great hotel, very über cool. Fab location just 2mins walk from the terminal. Can't fault it particularly when it's good enough for JLS pop group who had stayed the night and walked passed us as we dined for breakfast.Genuine Hotels.com guest review
EVERYTHING WAS FINE APART FROM THE AIR CONDITIONING THAT WAS NOT UP TO THE JOB. OUTSIDE TEMP 26 DEGREES INSIDE TEMP ALMOST THE SAME WITH A/C ON FULL.Genuine Hotels.com guest review
room was ordinary the Novotel in city centre is much nicer, bit this was easier for the NEC, if I was stay to stay longer I would have asked for a different room which was pretty grubby looking with stains over the carpets windows dirty, hotel amenities and bat area was good and brekky was perfect though.Genuine Hotels.com guest review
"One night stay"
Stayed for 1 night prior to flight to Venice. Lovely hotel, restaurant and room. Location perfect.Genuine Hotels.com guest review
"Very Handy for the Airport and Railway StationI"
Handy for the the airport and the railway station. Could not fault it. The little monorail was used and very frequent. The hotel was nice and comfortable. The facilities were superb for what was needed when you just need a bed for the night. They excelled. The fact that I did not need a taxi to get to the hotel or airport or station was the main fa […] ctor. Read moreGenuine Expedia guest review
"POOR AIRCONDITIONING IN ROOMS"
MARKED HOTEL DOWN AS AIR CONDITIONING IN THE ROOMS WAS AT BEST POOR.THIS LET DOWN AN EXCELLENT HOTELGenuine Hotels.com guest review
"Restaurant service poor"
Initially, could not find our room allocation, too much technology! Room was comfortable but small. TV was awful, narrow picture and poor quality. Restaurant food was very ordinary, staff friendly but the time it took was very poor. I thought we were booking a 4 star but maybe 2 would be closer. Poor value for moneyGenuine Hotels.com guest review
Clearly convenient across the road from the terminal. Nice size room,clean and comfortable. No way to print boarding pass.Genuine Expedia guest review
"Great hotel for stay before early morning flight"
You can't stay any closer to Birmingham Airport - Departures is just across the road, so if you've got an early flight staying here makes the trip that much easier. Hotel is clean, pleasant, sophisticated enough without being too smart (only stayed here one night so probably spent no more than 11 hours in the hotel). Reception staff very welcoming and […] helpful Niggles: Loo is separate from bath and basin - okay but unusual in a hotel ? (Not really a niggle). WiFi seemed expensive, but you can go landside in the airport and use WiFi for free (although it was very slow). TV channels a little limited (we love Sky News, but hotel didn't have it. Does have BBC News 24 though) Hey, for one night we coped ! Parking while unloading (20 mins free but hotel needs to validate) could be clearer on arrival. Restaurant seemed a little pricey (but reviews say the food is good). We went to the landside Wetherspoons which was okay. Read moreGenuine Expedia guest review
"Great night sleep - before a get away..."
we were very please with the service and the reduction in the airport parking - this was £16 per evening compared to the £25 + required by the airport. A bit off putting being in the center of the airport - but this was no issue what so ever - there was no noise pollution at all. Food was lovely also and not too expensive.Genuine Expedia guest review
"Great location for air travel"
Very friendly staff great stayGenuine Hotels.com guest review
"Great holiday start"
Great! Made holiday stress free start. Good restaurant. Friendly staff.Genuine Expedia guest review
Good value and location, food good as wellGenuine Hotels.com guest review
"AVERAGE AT BEST"
Very convenient because of it's location Cleanliness no the best and service is hit and miss . Some staff tries very hard and some could not care. Try calling the front desk during the night and you will be lucky if anyone answers and if someone does do not expect very much I have stayed a few times and the ONLY reason is because of it's location. 30 […] POUNDS FOR INTERNET? DO NOT THINK SO!! Read moreGenuine Expedia guest review
For an Airport hotel, it was definitely the best we have ever stayed at.Genuine Hotels.com guest review
"Great hotel. Staff very friendly and accommodating"
This hotel was a real find. On the doorstep of Birmingham International Airport it fit the bill nicely. Room was very comfortable and food was delicious. An all round great service.Genuine Hotels.com guest review
"I good hotel for the pre- or post- flight stopover"
If you are flying from Birmingham you would be pushed to find a better combination of a good overnight stay in a good location at the airport. One of the better Novotel experiencesGenuine Expedia guest review
"Great for getting a flight the next morning"
The hotel was great in every way so convenient for our flight in the early hours of the morning flight, good service from all the staff late night snack was great nothing to much trouble. would use this hotel when I fly out of Birmingham airport in the future well done NOVOTEL HOTELSGenuine Hotels.com guest review
"Hotel is dated in fitout and attitude"
Expensive WIFI, should be included free Hotel is datedGenuine Expedia guest review
"airport early flights"
Quick check in and out with the minimum of fuss,well priced and convenientGenuine Expedia guest review
"excellent situation for the airport"
The position of this hotel is excellent for travelling as literally just across from arrivals/departures. We stayed as were going to concert at the LG arena. The free shuttle service is excellent and quick. Our hotel room was a little jaded and I was thankful we did not pay full price for it. The toilet and bathroom were separate with no hand washing […] basin in the toilet, which was tiny and difficult to close the door without practically being jammed up against the toilet bowl! We did not have any meals in the hotel. On the positive side the room was spacious and the bed comfy. Read moreGenuine Expedia guest review
"FANTASTIC PLACE TO STAY NEAR THE AIRPORT"
Location advantage was the key. A pleasant hotel to stay near the Airport. Service was good and I would always prefer this Hotel.Genuine Hotels.com guest review
"Decent hotel, but let down by service"
Got fed up waiting for a drink to arrive in the bar, so thought we would go to the restaurant for some food, food was reasonable quality but service was again poorGenuine Hotels.com guest review
"My first choice for Birmingham airport hotel"
Only one night but very comfy. Nice thought to have water by the bedside as Air Con very drying during the night.Genuine Hotels.com guest review
"Great for LG Arena shows."
We went to a concert at the LG Arena and it only took 20 minutes to get back to the hotel after it. Whilst lots of people struggled to get onto trains home, it was rather lovely to already be sitting in the hotel bar and "home" for the night. The hotel is ok but it's location is great.Genuine Hotels.com guest review
the room was incredibly hot.. the drop off situation is confusing... the mini fridge was unkept... this hotel is trying to be something it is not.. and that is value for moneyGenuine Hotels.com guest review
"Very poor hotel for the disabled"
Very poor parking for disabled patrons. Lifts to small and only one working. Broadband and Sky package a real ripoff at £19.95 for 24 hours.Genuine Expedia guest review
Stayed with my wife and kids - everything was very good apart from the put up bed in the room - they were so uncomfortable the kids could not sleep as the springs were nearly through as the mattress was poorGenuine Expedia guest review
Great stay, service fantastic, convenient for Airport, city and NEC. Would use againGenuine Hotels.com guest review
Our full party arrived quite late so we did not eat. Reception staff very helpful to register us quickly so the kids could be got to bed. Rooms very good. Best of all however is the location; the departure lounge was only 30 mts. from the entrance. Very convenient hotel; pleasant and helpful staff.Genuine Expedia guest review
"Very convenient - very quiet!"
Stayed here for business at the NEC 22nd - 24th March 2013. Found the hotel to be lovely & clean, excellent staff and service, gorgeous food, and very quiet, especially considering it was on Birmingham Airport! Had a top quality night's sleep on all nights, with a really comfy king-size bed and wonderful pillows! Bathroom was gorgeous too!Genuine Hotels.com guest review
"Night before flight"
Ideal stopover before early flight. Hotel food more expensive than the airport.Genuine Hotels.com guest review
"Not worth the money & no free WiFi"
No free WiFi, this wasn't made clear by the Hotels.com website. Disabled toilet had malfunctioning water tap, no operating hand dryer, and a bin whose lid was hard to open. I felt the reception staff had ego's and weren't willing to help. Internet in reception is on an iMac, yet has some poor interface restricted access, not good. Overall I will […] try to avoid all Novotels in future. Read moreGenuine Hotels.com guest review
"Impressive - But Further to Go"
I had the opportunity to stay here for the first time on 1 March 2013. The initial impressions of the hotel were positive. The building is modern and well appointed, with the main public areas - restaurant, bar, reception being of a high quality and welcoming ambience. The staff were superb throughout the stay, including the reception staff and those […] in the bar and restaurant, It was great to be able to talk to some of the staff about their journeys - the bar man was from Greece and had worked in Germany before coming to the UK, and one of the waitresses was from Punjab in India, and we were able to share some dialogue about my visit there the previous year. In terms of accessibility to the airport, it really doesn't get much closer than this - the hotel is across the road from the terminal, and the walking distance is an attraction. The breakfast is quite pricey at £15.00 for the full English. I suppose that is the price one has to pay for the proximity of the hotel to the airport. There is a good selection of breakfast, including cereals, breads, fruit, cold meat, fish and cheese as well as juices and cereals. It is also possible to nip into the terminal to the nearby Frankie and Benny's or Burger King if you are unhappy with the price. The Rail Link from the terminal to the train station is also on your doorstep. The rooms are very comfortable, and have a novel pull out desk as well as mini safe and mini bar (beers and soft drinks are £3.50). Read moreGenuine Expedia guest review
"Good price, location, but parking was expensive"
The only negative I could really give this would be the price of parking. It was around 23 pound a day when it was on Expedia as 16 pound. Also once your parked you can't just pay for a day and go as you please. Everytime you leave you have to pay again next time.Genuine Expedia guest review
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