Patio door leaked a lot of cold air in, luckily it was March and not too cold. The bathroom door barely closed and would not lock. The hotel advertised parking in the description on the Hotels.com add but conveniently did not point out that it charges $15 per night. Would rather have gone to a closer nicer place that was honest about charging for parking […] up front. Read moreGenuine Hotels.com guest review
"Good location for pedestrian travel."
Good experience. Soft bed good breakfast, nice people.Genuine Expedia guest review
Haven't stayed in a while. New rooms are a huge improvementGenuine Hotels.com guest review
Needs updatingGenuine Hotels.com guest review
This hotel was breath taking when you walk in, nice and welcoming staff! The complimentary breakfast was absolutely delicious, and there was a lot to choose from. I would recommend this hotel to anyone I know! This hotel is definitely one I'd go stay at again.Genuine Expedia guest review
"Very nice experience"
Manager's reception in the evening was a pleasant surprise and VERY nice. Continental breakfast was exceptional including the cook. Staff was courteous and accommodating. We used the sofa bed for 2 teenage boys and it was a bit uncomfortable and the blanket had seen better days but when you are that age you sleep through anything. Overall a very pleasant […] stay. I would recommend and return. Read moreGenuine Expedia guest review
"Better choices in Downtown St. Paul"
The room was dirty and due to construction there was loud noises. I chose to stay again because I didn't have to pay for parking. I was charged for parking on my 2nd visit, although the lot gate was open the entire time. I was told they go on an honor system for parking, so if you are honest you need to pay for parking. Needless to say after both experiences […] I will not be returning. Read moreGenuine Expedia guest review
Our second time staying at the hotel for a fun girls weekend was not as great as expected. We stayed in a newly renovated room last year and we fell in love with the hotel. This time we struggled to find the positives. We stayed in a room that had been renovated within the last year. Already there were stains throughout the room on the carpets. When […] we arrived the bathtub was full of water and the tub faucet was dripping. There were cigarette burns on the night stand (the room was a non-smoking room) and the room was incredibly dusty. We took the provided shuttle to a concert at the Xcel Energy Center. Shuttle was $5 RT (free the last time we used it) and we ended up being late to the concert and waiting almost an hour in below zero temps to be picked up after the concert. They did not have enough space on shuttles for the amount of tickets they sold. The good things were the great breakfast and the proximity to everything in the city. It is just too bad that they put all this money into renovations in the rooms and they are already run down in less than a year. Read moreGenuine Hotels.com guest review
I love the shuttle/drivers. They drop off and pick up, timely, courteous. Saved on cab rides. The complimentary breakfast was great, had everything. I like that there is a restaurant/lounge on site. Service was great, I'd stay again.Genuine Hotels.com guest review
I called the hotel when I arrived to the airport for the shuttle they advertised, they said it will take 50 minutes for the shuttle to get to the airport. I took a taxi to arrive to the hotel 15 minutes later and I saw the shuttle parked near the entrance. I told myself, maybe the driver is not there or something. two days later, I wanted to leave […] to the airport and I asked for the shuttle, they said they will call me back. of course they never called. I tried to talk to the front desk, they took my number three times, three different people andno one had the ccourtesy to call me back. Read moreGenuine Expedia guest review
This hotel is awesome everything from the court yard with live ducks to the soft beds, hot hot tub....not just warm like most places....and the breakfast OMG you need to experience it for yourself....my wife and I had no complaints at all.....we came in to late to join the happy hour but that looked like everyone was having a great time there too....we […] will be back!!! Read moreGenuine Hotels.com guest review
Loud noise throughout the day/night that would go off and on like a saw. Maybe pool equipment??Genuine Hotels.com guest review
Really nice room with a good breakfast!Genuine Hotels.com guest review
"Enjoyed stay overall"
Spacious room, very comfortable! The only thing is the room service is through Corky's Pub and when we tried ordering food through room service the line was busy. It was right before a big concert, however. Another thing was my boyfriend cams back to our room to find an employee looking in our room. When my boyfriend confronted him he said "I work here. […] What's your last name?" That was strange but we weren't sure if he was all there or disabled. Aside from that we really liked this hotel and have already booked another stay so I will follow up :) Read moreGenuine Expedia guest review
Our first impression when we walked in the door very good, there are fountains with live ducks in the center of the hotel, it gave it a very unique feel, the staff was friendly and helpful, our room was clean and very comfortable. In the morning they offer a breakfast buffet which was pretty good, the cook to order omelette wasn't very good but everything […] else was above average for most hotel breakfasts. Read moreGenuine Expedia guest review
"Close to xcel energy center"
The hotel was very nice and the staff were incredibly helpful and friendly. Provided breakfast was cooked to order and tasted excellent as well. It is also directly in downtown St. Paul. The final night of our stay I had lost one of my belongings that we could not find, we let the front desk know and provided a number to be reached at if found. The […] following day we received a call that they had found our belongings and mailed them to us the same day! The only reason I cannot give a 5 star rating is the fact that the elevators were very loud from inside the rooms and at times they sounded as if someone was doing construction right outside our door at all hours of the night. I was told by other guests the higher floors do not have the same problem, however. The only other blemish I noticed was our rooms bathroom was missing a light fixture and there was a marble sized hole in the back of the door. Read moreGenuine Hotels.com guest review
Close to my kidsGenuine Hotels.com guest review
very pleasedGenuine Hotels.com guest review
Great spot close to Xcel energy center. Overall good experience would stay again. Parking was $15 and they seemed to over sell. They did not give tickets so there was no way to know what cars belonged in the lot. They didn't even ask for our car info. This was supposedly a fluke situation though due to the weather. The shuttle to the wild game was $5 […] per person round trip and only left an hour before the game. The bar closed earlier than listed times and refused to serve anything. Morning breakfast they ran out of many things and were in no hurry to put out more plates or trays. Read moreGenuine Expedia guest review
We have stayed at this embassy suites for the past 10 -15 years at least once/yr if not more and I am not impressed at all with the new stucture. I liked the old bar in the living area better how it was. Also, I missed the counter with sink in the bedroom to get ready. The bathroom is just too small of a space. It was much nicer to have the counter […] with a sink in the bedroom instead of tputting in a closet there. Might as well stay at a holiday inn. I did like the new carpet and furniture though and it was very clean. Read moreGenuine Hotels.com guest review
"Nice stay room was ok breakfast was great"
Everything great room was cleaned ok left over plastic glasses left in fridge.. No wash towels in room..Genuine Expedia guest review
"Perfect If Your Going to the Xcel Center!"
We stayed here when we attending a Wild game at the Xcel Center. It was ideal for our trip. The shuttle was only $5 for door-to-door service between the hotel and the game. They had free drinks starting at 5:30pm which was awesome, and their made-to-order complimentary omelets for breakfast were delicious. Our room was amazing. Great bed, décor, and […] BATHROOM! I thought we got a great value for what we paid to stay for a night. We will definitely stay here again. Read moreGenuine Expedia guest review
"Too cold in the bedrooms"
Too many in our large group ended up sick because of the poor ventilation and poor temperature regulation in each room. Too hot in sitting area. Way too cold in bedroom area. Very disappointed that all the money spent on renovations didn't fix this problem.Genuine Expedia guest review
Hair dryer did not work, had to call the front desk to get the room cleaned after 4 p.m. Left no wash Claus and only two towels.Genuine Hotels.com guest review
"It's our new go-to place in St. Paul"
This hotel is wonderful! Newly renovated, very modern rooms with plenty of space and very clean. We were very impressed with everything except how long it took us to check-in. However, once we got to our room, it was worth the wait. Nice Irish pub, and a made-to-order breakfast in the morning. Location is nice, not far off 94 and 35E. You will have […] to pay for overnight parking but I think that's everywhere in St. Paul. Amazing hotel for the price, definetly staying again in the future! Read moreGenuine Hotels.com guest review
"Great rooms for families!"
Great breakfast....a chef was there to prepare omelets. There was so much to choose from. It was a wonderful buffet.Genuine Hotels.com guest review
We liked the hotel location, breakfast was great! They have been remodeling so it is updated. The the weather was 10 below when we were there, and it was FREEZING by the sliding glass doors!! We got 3 extra blankets to block the draft, but they need to insulate better. Pit was convenient to be shuttled over to the hockey game. Only $5 for shuttle s […] ervice! Read moreGenuine Hotels.com guest review
The room was very pleasant, with the exception of the stolen light bulbs, which facilities fixed within ten minutes of me calling. I plan on using this hotel again for my next trip to the Twin Cities.Genuine Hotels.com guest review
It was very niceGenuine Expedia guest review
"Very comfortable and Improving"
This hotel is definitely improving. My last stay was 18 month ago and it was becoming clear that everything was becoming a bit dated. They have upgraded the furniture in the rooms and they are worthy of 4 stars. The restaurants are much better. I have no qualms about eating here on my expense account! Overall, for an extended stay this is one of the […] best hotels in St Paul. I recommend it. Read moreGenuine Expedia guest review
Me and my fiancé stayed there for the Jay Z concert and we LOVED IT!!!! They had a shuttle to and from the xcel energy center. And the breakfast was delicious!!!! We are going to stay there again!Genuine Hotels.com guest review
No free Wi-Fi, really!? In these days, this is odd but it seems that the "better" the hotel the worse services like this are. This is another example.Genuine Hotels.com guest review
clean room warm bed nice breakfast.Genuine Expedia guest review
Pool was nasty curtains in our room were ripped and stained our door wouldn't shut all the way and they didnt even move is to a new room. We had to slam the door to shut it all the way so if we shut it regular anyone can come I. And take out stuff. The breakfast was cold unless they fresh made it but there wasn't eggs or bacon in the side trays which […] they said there was and there wasn't enough plates so you had to use bowls for plates. They did a 8 million dollar renovation and this is what we get. Yes they did give us some money back but still wasn't enough for what we went though. Read moreGenuine Expedia guest review
"Weekend Getaway Nov. 2013"
Nice hotel in a nice location near I-35 & I-94. Use a GPS as getting to hotel is a little tricky. Parking in lot is $15/night. After 5:00 pm Saturday and all day Sunday parking is free on the street right next to the hotel. Hotel is still undergoing a 8.5 million renovation. I believe the rooms are done, but the hotel lobby area was still being worked […] on. Rooms are renovated and are nice, but a little smaller than other Embassy's I have stayed at in the past. Bathrooms are small (one person), as well. Pullout sofabed did not have bedding on it. Make sure your room door closes when you leave your. I was in 508 and the door doesn't fully close when you let go of door. I was browsing through movies to watch and was offered a $5 discount. This discount was never applied to my bill. Movies range in price from $4.99 - $17.99. Pool area is nice with new furniture. Pool itself was smaller, but temperature was nice. Hottub was nice. There was a cold breeze from the outside coming in. My son found a hole that went outside. Hopefully that gets fixed in the future. Managers reception was great. 5:30 pm - 7:30 pm, free alcoholic drinks and light snacks. The Ducks in the lobby was a pleasant surprise. A big downfall was breakfast. The layout is terrible and there is not enough seating. An area which could be seating was being renovated, so this could be resolved in the near future. Pancakes could only be gotten from the omlette line which was slooooow moving. Read moreGenuine Expedia guest review
My family really enjoyed our stay. Mom said that was the most comfortable bed she ever slept in. The condiments for the coffee hadn't been stocked when we got there. We were disappointed on the size of the pool. I was surprised by all of the taxes that were added to the bill but our overall stay was excellent. Will definitely stay there again. The breakfast […] was wonderful and the cooks and waiters were excellent. Overall most of the staff were real good. Read moreGenuine Hotels.com guest review
The only negative thing was the shuttle service. We were told that we would be picked up at 12:45 P.M. and when we called to ask where the shuttle was we were told that it would be 1:30 P.M. for the shuttle to pick us up. We decided to walk from the Xcel. It was not a problem for us but we were pushing someone in a wheelchair. The staff were great and […] the breakfast was more than a person could eat. The cocktail hour was a plus. We will stay there again. Read moreGenuine Expedia guest review
"Getaway weekend success"
The hotel was awesome and close enough to walk to the Xcel Center. The room was clean and comfortable. Very impressed with the breakfast, great custom omelets! The staff was very helpful in every situation. The only thing I wish was that they had more parking available.Genuine Hotels.com guest review
We had a great stay. The breakfast was wonderful and our room was very nice too.Genuine Hotels.com guest review
"Great Rooms just Renovated!"
Wonderful. The staff was helpful, friendly, accommodating. The rooms were newly renovated with clean, sophisticated neutral tones. A calming experience for a business trip.Genuine Hotels.com guest review
"Surprisingly beautiful hotel at a killer rate"
I was expecting a decent hotel for the rate I paid, but was wonderfully surprised when I walked in and realized how nice everything was. I was disappointed with the parking rate and the $10 per day charge for Internet access, but I guess they have to get you somewhere. My wife and I went down to the restaurant just for some dessert, ordered the simplest […] thing on the menu and finally left after waiting for 30 minutes. Those were the only major disappointments. The rest of the stay was simply fantastic. Read moreGenuine Expedia guest review
"Not worth the price"
The breakfast was not that good. I asked for eggs over medium, and they were over easy. I tried the already prepared buffet, and the food was cold. I used the coffee maker in my room, and the condiments I used were not replaced. There was hair on the bath tube the first time I walked in. Sorry not worth what I was charged.Genuine Hotels.com guest review
The hotel parking is inadequate. We couldn't even check in because the lot was full and the "arm" was down. When I booked the room I was told there was a complimentary shuttle to the Excel Energy center, when I arrived they wanted to charge us $5 per person. I wasn't concerned about the fee but when the shuttle was big enough for 12 people and several […] dozens wanted a ride needles to say we walked. The hotel staff I associated with us were very flat, I've never not had great service at a hotel. The room was clean and very comfortable. The next morning there was a complimentary breakfast but yet again they could not handle the volume of people there. The breakfast line stretched all the way across the hotel! Needles to say we didn't have breakfast there. We visited the bar and had great service, food and drinks. The best apps around! Upon checking out the staff seemed exasperated and were not greatful for our business at all. I think this hotel has great potential but they need to be better prepared for events. Read moreGenuine Expedia guest review
Very nicely remodeled hotel in an historic downtown St Paul Building. Everything about our weekend was simply comfortable. We were in town for a college football game. We were offered and accepted courtesy shuttle service for a six mile drive to the stadium and even were offered to return and pick us up! The entire staff was terribly kind and committed. […] The front desk was very helpful, the manager reception bartender was a sweetheart and the staff in the breakfast commons provided excellent food and service. Thank you. Read moreGenuine Expedia guest review
This hotel is location is really great because as a outsider of St. Paul I could find it easily. The conditions inside the room is wonderful and the bed is so soft. Wish you all could have a good sleep at St. Paul, too!Genuine Expedia guest review
The Embassy Suites was just remodeled and the rooms looked fantastic. The staff was overly nice, courteous, and helpful in every aspect of our stay. The breakfast was amazing, as always with Embassy Suites. We will definitely stay there again.Genuine Hotels.com guest review
Be aware that they kind of sneak a $15 a day parking charge in on you. Picked this hotel because i thought parking was included.Genuine Expedia guest review
Facilities were lovely but our room was filthy - urine on toilet seat, toothpaste on toilet lid, hair in tub, sheets obviously not changed. We asked to have it cleaned and someone came in with a damp cloth and wiped the toilet seat (no spray or disinfectant) and left. The glasses were all smeared inside and full of lint. Not enough parking available […] and guests had to park in another lot 2 blocks away. Elevators could not accommodate the number of guests - long waits! Read moreGenuine Expedia guest review
"Noise near room"
We checked in in the evening and did not realize that we would be given a room with a problem because of the later checkin. The mechanicals for the elevator would very near our room. We did not realize that until we had unpacked and settled in. We called the front desk and were told we could be moved to another room, but packing up again was not very […] satisfactory. I think we should have been given a partial refund or a gift card for another visit. The lines for breakfast were not set up very efficiently. Read moreGenuine Expedia guest review
"Our stay was nice,"
The parking lot experience was terrible. We could not get in or out of it. We had to walk to the street to unload car or get picked up by friends or family.Genuine Expedia guest review
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