All hotels in Mississauga, Ontario, Canada
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 991 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.0
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4.0 / 5Excellent
"Overnight layover"
Pretext for a long layover. The hotel is very convenient, but the room service is SUPER expensive for average food.
Genuine Hotels.com guest review
1 night business trip Jul 25, 2015
A Traveler
US
1.0 / 5Poor
"Worst Hotel Ever!"
Worst Experience Ever! Super rude staff!
Genuine Hotels.com guest review
1 night family trip Jun 27, 2015
Suzanne
US
4.0 / 5Excellent
"Convenient on site accommodations"
Front desk person, Rosario, was very helpful.v
Genuine Hotels.com guest review
1 night family trip Jul 14, 2015
JEFFREY
US
2.0 / 5Fair
"Will not stay again"
the hotel is a bit tired but the location is great. One light was out and the toilet was clogged. Stains throughout the room and the hallway carpet. Expensive breakfast with lackluster service. Staff was apologetic for the state of the room. I will stay at the ALT hotel next door in the future.
Genuine Hotels.com guest review
1 night business trip Jul 13, 2015
Nico
US
4.0 / 5Excellent
"perfect for airport overnight."
only negative was the missing room service menu.
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
P M
US
4.0 / 5Excellent
"Flying out the next day"
Arrived Sunday night with a confirmed room and payment met. it took 45 minutes to check in. Hotel was for an overnight stay and flying out in the am. Accommodations were extremely good and an excellent location for flying out.
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
Sara
US
4.0 / 5Excellent
Great place to stay especially if you have early morning flights
Genuine Hotels.com guest review
1 night family trip Jul 7, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice"
Short but very nice
Genuine Hotels.com guest review
1 night family trip Jun 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Close!"
Needed a place close to airport for a super early interantional flight. Done! This is the place.
Genuine Hotels.com guest review
1 night business trip Jun 23, 2015
Brad
US
3.0 / 5Good
"Toronto Airport Sheraton"
While the location is excellent for traveling in/out of Toronto airport, the fact that the hotel does not offer WIFI is shocking. This is a basic expectation of major chain hotels and Sheraton should reconsider this policy at the Toronto airport.
Genuine Hotels.com guest review
1 night trip Jun 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Airport convenience"
Great for those taking a flight early since it's connected to terminal three.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
Doris
US
2.0 / 5Fair
"Stay somewhere else for better rates and service"
Long check-in lines. Breakfast restaurant did not open on time. $25 per day charge for wifi.
Genuine Hotels.com guest review
1 night trip Jun 14, 2015
Carlos
US
5.0 / 5Outstanding
"Best hotel"
I have stayed at Sheraton hotels in the past and the excellent service I received and the quality of the hotel is what I have come to expect.
Genuine Hotels.com guest review
1 night trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Super convenient location"
My main reason for staying here was its super convenient location to the airport. Just a very short walk across a connecting bridge. The room I was given was large, clean and very comfortable. I only spent one night here and had no complaints at all.
Genuine Hotels.com guest review
1 night trip Jun 5, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful to be able to count on Sheraton!"
Very professional staff, fine room, above average restaurant, wonderfully convenient to the Toronto airport.
Genuine Hotels.com guest review
1 night trip May 26, 2015
Susan
US
4.0 / 5Excellent
"Very convenient and helpful!"
Stayed for just one night. Check-in was great, the hotel staff member was extremely helpful and made my stay enjoyable and convenient. My visit to Toronto was very brief with a flight out of YYZ on the afternoon following my stay. I was able to stay in the room until 3:00 PM which was very convenient!
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Daniel
US
5.0 / 5Outstanding
"No-Brainer for 1-Nighter Before Early Flight"
The hotel was nicely appointed, and more than one might typically expect for a hotel directly IN the airport. Check-in customer service was stellar, as was room service. The room was clean and large. Although the bathroom was a bit small it was fine for my needs (guy traveling alone). You can't beat the convenience of being able to return your rental car at the airport, then walking through the garage to an elevator taking you right up to the hotel lobby, and in the morning just hopping on a quick tram over to your airport terminal. That amazing convenience, coupled with the fact the hotel was modern and clean makes this a no-brainer for business travelers or those needing a one-night stay before an early flight the next day.
Genuine Hotels.com guest review
1 night trip May 2, 2015
Jeff
US
4.0 / 5Excellent
"Hotel check in"
Checking in was confusing as to where to check is. The check in counters were not well marked
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
David
US
5.0 / 5Outstanding
"Perfect stopover"
Overnight stopover on the way home. This is the perfect location - no need to leave the airport
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Rick
US
5.0 / 5Outstanding
"B1, B2, B3"
overnite just across from Term 3 and our departure gate
Genuine Hotels.com guest review
1 night trip with friends Apr 10, 2015
Barbara
US
4.0 / 5Excellent
"TV"
tv did not work----real bummer. audio worked yet video did not. Battery was also lame.
Genuine Expedia guest review
Response by Sheraton Gateway Hotel In Toronto International Airport
Thank you for your feedback. I am truly sorry that your TV did not work and you were unable to enjoy a relaxing visit. I will ask my Engineering Manager to follow up on your request to ensure that this matter is resolved. We look forward to welcoming you back. Kind regards Catherine Velie General Manager
Other trip Apr 13, 2015
jack
US
2.0 / 5Fair
"Thumbs down!"
I thought for the price of this hotel it would be much more modern. I thought the hotel itself was slightly dated and tacky. Not only that but because my cell phone wasn't working and I had to make a long distance call to my husband and since I didn't get a hold of him I left a 45 second message, which in turn the hotel charged my over $8 for the call. Seriously!?!
Genuine Expedia guest review
Other trip Apr 8, 2015
Courtney
US
4.0 / 5Excellent
"Need directions from the car park"
This is the third time I stayed at this hotel, and the third time I found it hard to find my way from the car park to the hotel. One can get off the parking elevator on the 2nd or 5th floor for the hotel. Once off the elevator, there is nothing to help find the way. Very frustrating, particularly in winter. Other than that, it is a great place to stay when catching an early flight or landing very late. It is quiet, clean and well run.
Genuine Expedia guest review
Other trip Mar 26, 2015
margaret
US
4.0 / 5Excellent
"Happy camper"
Great value for money!
Genuine Hotels.com guest review
1 night trip Mar 20, 2015
Rose
US
4.0 / 5Excellent
"Hotel located at Toronto International Airport."
Very nice lobby. My reservation entitled me to use the club lounge which provided good quality amenities and refreshments. The room was spacious and comfortable. Hotel is excellent for an airport hotel. Would stay there again without hesitation.
Genuine Expedia guest review
Other trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Overnight stay"
Good overnight stay to catch an early flight
Genuine Hotels.com guest review
1 night business trip Mar 6, 2015
John
US
3.0 / 5Good
"Club level"
Stayed on club level. The tub drain was slow and backed up during shower. Some wear in bathroom. Club lounge provides evening snacks. Most of it was dried out, particularly cheese. Not satisfied with evening offering. Lounge breakfast was fantastic. Bed and linens very comfortable.
Genuine Expedia guest review
Other trip Mar 3, 2015
Jaylin
US
3.0 / 5Good
"Check in system needs backup plan"
We arrived late due to flight delay. When we went to check in we were the only customers there. The computer system was down and could not produce our room key. We waited twenty five minutes before we could get it. We were very tired so this was not acceptable.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
James
US
4.0 / 5Excellent
"Great location to the airport. Clean, nice."
Very convenient location for a layover. Clean and nice. Only complaint would be how much they charge for local calls. I had a great stay, and then get what feels like a slap in the face with a $2.10 charge for a 2 minute local call. The hotel removed the charge when I complained, but still, it's no way to treat a guest in the 21st century, charging for local calls, Sheesh.
Genuine Expedia guest review
Other trip Feb 11, 2015
Jay
US
5.0 / 5Outstanding
"overnight at yyzo"
Great airport stay.train to terminal
Genuine Hotels.com guest review
1 night trip with friends Jan 9, 2015
william
US
5.0 / 5Outstanding
"Perfect place to stay for a layover in Toronto."
If your flights are in and out of terminal 3 in particular, this hotel could not be more conveniently located. Check-in at ~10pm on a Sat eve took 3 minutes.
Genuine Expedia guest review
Other trip Jan 16, 2015
Matt
US
3.0 / 5Good
"OK overnight stay"
Cons - The rooms are dated and the bath area tiling is worn and in need of replacement. There was a high pitched noise coming through either room vents or room A/C which woke us up and kept us awake for an hour at 4.30am. It cost $19 plus service for a glass of white wine in the bar, pretty disappointing as the price was not on the menu we were given. Pros - The shower was powerful and it is convenient for an early morning departure from the airport. If you can stay elsewhere, off the airport, then I recommend that, shuttle buses usually only take 5 minutes to get to the terminal.
Genuine Expedia guest review
Other trip Jan 9, 2015
A Traveler
US
4.0 / 5Excellent
"To"
Stop over and early flight
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
carole
US
5.0 / 5Outstanding
Great hotel when traveling and needing to stay at the Airport
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
4.0 / 5Excellent
"Convenience"
Perfect location directly in the airport beds are fantastic but the carpets and tub toilets could use upgrading the toilet and shower had rust all along the outside which is not appealing but we always stay for the convenience love the bed and pillows for a great night sleep
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Monica
US
4.0 / 5Excellent
"Very convenient airport hotel."
Nice hotel. Extremely convenient since you never have to leave the airport. In my opinion, this is the only place to stay if you have an early flight out of YYZ. Negatives are that it has no free WiFi and the hotel is a bit pricey.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Selection"
Our stay was short but it was worthwhile because our flight arrived at night. We did not have far to walk and the check-in was smooth. We ate in the hotel restaurant and the food was most enjoyable but pricey. The room was clean and the beds very comfortable. Very pleased!
Genuine Expedia guest review
Other trip Jan 2, 2015
Avril
US
4.0 / 5Excellent
"Great hotel at T3 Toronto"
Overall a good experience, the train to the other hotels and terminals is noisy but very convenient. Staff friendly and helpful. My only complaint is the room rate, at the upper end of my budget. But in retrospect given the location and convince is probably fair, just a bit of sticker shock not having stayed in a hotel for a number of years
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
3.0 / 5Good
"NEED NEW BEDS"
The convenience of this hotel is GREAT. I did not go over 3 stars because the bed is like sleeping on a pile of uneven rocks. I think I would rather have to get up early and drive 20 minutes then not get a good nights sleep. I am young too and can sleep almost anyplace except in this lumpy bed. The staff was friendly and food was decent.
Genuine Hotels.com guest review
1 night business trip Nov 24, 2014
weston
US
3.0 / 5Good
"Totally aseptic airport hotel"
Not a bad hotel, not a good hotel. Just designed to answer the needs of passengers who have an early flight or a transit night. It fulfills this objective. Nothing more. Restaurant is expensive for the quality of the food, drinks and service.
Genuine Expedia guest review
Other trip Nov 23, 2014
henriNYC
US
3.0 / 5Good
"Advantage: at the airport"
typical old style hotel with lots of carpets which are kind of smelly. It is at the Terminal 3 and good to reach, staying indoors and that is the main and only advantage.
Genuine Expedia guest review
Other trip Nov 20, 2014
MIchael
US
4.0 / 5Excellent
"Staff were A1"
In transit, overnight.
Genuine Hotels.com guest review
1 night trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Quick stopover"
Excellent for a quick stopover at the airport. Room service is quick and good.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Brian
US
5.0 / 5Outstanding
"Great airport hotel for a layover"
Had a one-night layover after a 12 hour flight. The Toronto airport Sheraton was perfect for that purpose. Clean, quiet and comfortable bed. The hotel restaurant provided a great breakfast the next morning.
Genuine Expedia guest review
Other trip Oct 31, 2014
Ron
US
5.0 / 5Outstanding
"Ideal hotel stay/"
It was exactly what I needed, but nicer.
Genuine Hotels.com guest review
1 night business trip Oct 24, 2014
Nick
US
3.0 / 5Good
"indoor pool in repair"
The location was convenient for transfer in YYZ. However, the pool was in repair, which was disappointing since the indoor pool was the reason we choose this property.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
Dian
US
5.0 / 5Outstanding
"The best airport hotel ever!"
Fantastic facility if you have an early morning flight. Room is spacious with exceptional bed and linens. The only slight inconvenience is wifi is only accessible from common areas, not in the room. Staff professional and pleasant.
Genuine Expedia guest review
Other trip Sep 28, 2014
Sharon
US
5.0 / 5Outstanding
Excellent location for a fair price. Nice staff. Bathroom wasn't as clean as I'd expect it to.
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Overnight stay in Canada"
The hotel was in a very convenient location seeing as we only stayed overnight (to see Niagara Falls). The staff were incredibly friendly and helpful. The Dollar Thrifty Car Rental was also very readily accessible from the hotel which made our stay even better.
Genuine Expedia guest review
Other trip Sep 23, 2014
Jas
US
5.0 / 5Outstanding
"Super location"
Super location located in terminal 3 in Toronto. Perfect if you fly in late and then have an early flight in the am.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Lenzie
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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