"good for 1 night layover before an early flight"
Overall hotel is good but this is 2013, and they should be free wifi by now.Genuine Hotels.com guest review
"Located right accross the Departures Area"
This hotel is just an elevator ride from the departures area. The rooms are clean but looks old and gloomy. But the location is great if your spending the night to get to your next flight.Genuine Hotels.com guest review
Response by Sheraton Gateway Hotel In Toronto International Airport Thank you for sharing your feedback on your recent stay with us. We are glad that you enjoyed the convenience our hotel offers. We look forward to welcoming you back soon. Sincerely, Tim Reardon General Manager
My stay was very comfortable , location was excellent, food was good , Very enjoyable! My signage required in rental car drop off when using elevator, met several passengers that were confused on which floor to get off on . I actually walked around to front entrance.Genuine Expedia guest review
"Recommend - Sheraton Gateway Hotel Toronto"
We stayed here for Memorial Day weekend - in town for a wedding. Hotel was easy to get to and located right in the airport across from terminal 3. The staff was very accomodating, friendly and helpful. Cleaning staff did an excellent job, the rooms were spotless and bathrooms were clean. There is a Bell Man working there who was extremely pleasant […] and helpful when carrying our bags. Overall it was a wonderful experience and I would consider staying here again if revisiting Toronto in the future. **Note: This hotel does not own a parking garage. They use the airport parking lot and charges $22.00 per day for parking your car there. You have unlimited in/out privileges and the parking is plentiful. Read moreGenuine Expedia guest review
Response by Sheraton Gateway Hotel In Toronto International Airport We were pleased to welcome you during your recent visit to Toronto and glad that you had a great stay. Thank you for taking the time to share your experience. We look forward to welcoming you back soon. Sincerely, Tim Reardon General Manager
"Close to airport, comfy beds."
I enjoy the close proximity to the airport. Bed and pillows were very comfy.Genuine Expedia guest review
Very convenient.Genuine Hotels.com guest review
"Closest hotel to the Pearson airport"
This is the best hotel when you are stopping over night in Toronto Pearson airport and taking another flight in the morning, don't even need to get out of the building. The staff is always very friendly, I use this hotel 3-5 times a year.Genuine Expedia guest review
Response by Sheraton Gateway Hotel In Toronto International Airport Thank you for your loyalty to our hotel and for sharing your experience. We look forward to welcoming you back soon. Sincerely, Tim Reardon General Manager
"Pearson Airport Convenience"
Comfortable and accommodating stay for the business traveler.Genuine Expedia guest review
"Comfort and Convinience"
The SHeraton at Toronto Airport provides comfort and convinience. Have used this hotel many times for intransit overnight stays after neturning from Asia trips.Genuine Expedia guest review
Response by Sheraton Gateway Hotel In Toronto International Airport Thank you for sharing your feedback following your stay with us and for your loyalty to our hotel. We look forward to welcoming you back again soon. Sincerely, Tim Reardon General Manager
"Great for everyone"
Location, location and location that all what I can say.Genuine Expedia guest review
Response by Sheraton Gateway Hotel In Toronto International Airport Thank you for taking the time to rate your experience with us. We are pleased that you found our hotel convenient. We look forward to welcoming you back soon. Sincerely, Tim Reardon General Manager
"Nice hotels lack of service details"
Overall, great stay, clean and friendly staff. But several service details left to be desired. 1. I cannot use airport information call the hotel. 2. I reserved for a room with two double but got a king. 3. Only two towels for two adults and two kids.Genuine Hotels.com guest review
"Comfortable stay for enroute family"
Located at the Pearson airport and accessible in a few foot steps only. Has excellent quality services. It provided our enroute family a well needed rest over night.Genuine Hotels.com guest review
"Convenient located inside the Airport :)"
Nice Hotel, convenient located inside the Airport Terminal 3. Direct access to the Terminal is a great plus. I will recommend it.Genuine Expedia guest review
Lock did not work on room Maid on our floor was very helpful - agnus Thanks to her wonderful friendliness Charge for Internet in this day and time doesn't make senseGenuine Hotels.com guest review
"Great family hotel"
Very convenient when taking an early morning flight. Being able to get from one terminal to another very organized.Genuine Expedia guest review
"Great stay...even if just passing through Toronto"
Comfortable beds, great location to the Toronto Airport...you never have to go outside during a winter stay.Genuine Expedia guest review
We got a special deal and enjoyed our stay. I like that the gym and pool are open 24hrs . resteraunt was delisious. front desk was slow to check us in.Genuine Hotels.com guest review
"2 days stay in Sheraton, nov 23 2012"
Great hotel within few minutes walk through the skywalk from terminal 3.Genuine Expedia guest review
The hotel and staff were brilliant. Would definetely stay here again and recommend it. It's attached to the airport..you cannot get more convenience than that and very close to Toronto.Genuine Hotels.com guest review
Needs a few renovations. No free Wifi. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxGenuine Expedia guest review
"1 night stay"
Convenient and very fast check in and check out. I would stay here again.Genuine Expedia guest review
"Ideal place for short connection"
Great place without any transportations - you just get your hotel from the terminal exit. Taxi to downtown is about $65, but there is DowntownExpress which takes $27 for 1-way ticket or $40 for 2-way tickets. You can left your luggage after checking-out. I didn't like internet $15 per 24 hour. There is no option to get free internet at the lobby, you […] just need to pay for it. Read moreGenuine Expedia guest review
"Really Cool Location"
If your flying in and out of the airport, this hotel couldn't be more convenient! It is actually part of the airport. Other airports should take note....Genuine Expedia guest review
"Nice and quiet Hotel at Toronto Airport"
Excellent location, right outside the Terminal 3 of the Toronto Airport, connected via enclosed bridge to the Terminal and the Parking. Very quiet considering that it is in the Airport. We could not hear any noise. The Restaurant is good though pricey and the only problem was the safe, that did not work. Nice lobby area and bar. Perfect for a stop by […] or early flight. Read moreGenuine Expedia guest review
Staff was very helpful and the room was very nice. Great choice for a business traveler.Genuine Expedia guest review
"Convenient location not well marked."
The sound on the TV did not work. After trying for a while I just turned it off and went to sleep. Price was a little high but the location was convenient. From the bag claim customs area it was frustrating to try and find the hotel. No signs no directions on website. I would think that you could place at least one sign saying Sheraton Hotel ticketing […] level. There were some signs in the ticketing area however you had to already know where to go to find them. The airport guy at the information booth was totally misleading. He said three doors down elevator to third floor. Three doors down no elevator. Elevator 2 doors down only 2 floors. Better directions would have been take escalator up to ticketing (10 ft behind the booth) and look for signs. Your directions show how to drive to the hotel. However none for how to find it when you come in on an airplane. Arriving at an airport and walking through the maze of customs hamster tubes leaves people disoriented. A map showing the hotel relative to bag claim would be helpful. Read moreGenuine Expedia guest review
"Great hotel so convenient to the airport"
This hotel is perfect if you need to catch an early flight. Well appointed, courteous staff, 8th floor club is terrific, fitness and pool great.Genuine Expedia guest review
"close to airport"
okGenuine Hotels.com guest review
"sheraton gateway toronto airport"
very convenient, high quality, wish a Wi-Fi would be inclusive, though.Genuine Expedia guest review
"sleep in airport away from the city."
you should stay in this hotel only if you want to stay in your hotel all the time. I mean if you want to go to toronto there is no hotel shuttle that would take you or train closeby. You can take train from terminal 1 to square one in mississauga and then change to where ever u want to go. I was lucky to have a friend with a car who drove me around […] but otherwise I would be stuck there. I see this hotel is mostly for airline staff who just have to sleep overnight and take a flight next morning as its right on the terminal. overall hotel is nice but I took this due to the price but I probably spent a lot on gas going back an forth into downtown. Read moreGenuine Expedia guest review
I'm always looking for a hard bed...this one was the best of all the beds I stay in....but not as hard as I want it...I want it like a rock! Everything else was perfect!Genuine Expedia guest review
"Nice hotel excellent service"
Great hotel for travelling out of Toronto though the in-hotel dining while offering excellent quality and service was a little expensive for the average traveller.Genuine Expedia guest review
"Closeness to airport"
The room was upgraded for us for an additional fee. The room itself was very nice.Wonderful view of the runway. The workers were all very efficient and courteous. We went to dinner and when we returned to our room our keys would not work. We called the front desk for assistance. The manager arrived about 15 mins later and his key did not work. We were […] late to catch our daughter's flight.This did create a stressful time. The manager finally got us into the room and called a car to take us to the terminal. The manager showed concern for our situation and tried hard to fix it. Our daughter made her flight.The refrigerator contained old food from a previous guest. The remote control did not work and the house phone by the bed was not connected.Minor things but we paid $60 more dollars for the room so we were a little disappointed. Read moreGenuine Hotels.com guest review
Friendly and helpful staff, room service quick and efficient, easy check in and out,Genuine Expedia guest review
as expected at airport and was quiteGenuine Hotels.com guest review
This hotel is mediocre. Rooms and decor outdated. Layout of bathroom was not well thought out. The amenities are outrageously expensive. The charge to use the internet was $25 for one day. Basic wifi should be included. We ordered a sandwich, salad and 2 beers through room service and it came to $75. The prices at the restaurant in the main lobby […] were also ridiculous- $16 for two coffees and two orange juices. $20 for an omelet! We had asked reception to bring up two bowls for our dog and they never came. Overall, not sure if I would stay here again. Read moreGenuine Expedia guest review
Everything was excellent. Including the resturante.Genuine Expedia guest review
Room looked clean when entered but if you took a closer look the fridge was a disaster and did not get cold. The bathrooms were less than desirable and the pillows were dreadful. The room service and the people were exception. I would recommend it for convenience since its in the airport. I would not however if on vacationGenuine Expedia guest review
"Toronto, Canada - Sheraton airport"
The staff was polite. The Executive level accommodations were great - breakfast as well as evening appetizers were a welcomed treat. Their pool and spa facilities were severely lacking.Genuine Expedia guest review
"Stay there but don't eat there."
Pricey but handy to Pearson. Quiet even on the terminal side with the shuttle train right outside the window. Restaurant WAY overpriced. $24 for a box/bowl of granola with some fruit and a coffee? Come on Man!Genuine Expedia guest review
The room was very comfortable and the bed was to die for.Genuine Hotels.com guest review
"Average but convenient airport hotel"
Hotel is a little old. But if you need a night at the airport, it is the only choice.Genuine Expedia guest review
"Expensive Parking/Meals- Comfy Beds"
Attached to the airport sounds great, but if you rent a car you need to get the car and drive it out of the parking garage, out of the airport and back into the airport and park in the airport parking, which is $28/day for parking. The restaurant/bar has good food but it's really expensive ($18 for a burger) The Wireless costs you something like $10/day […] and movies in the room were $18 Room was good- views of a parking lot, but the bed was great- very comfortable. Bathroom could have been nicer, but it was all very clean and the staff was friendly and attentive. Read moreGenuine Expedia guest review
Location is unbeatable if you arrive late at night, but this time price was really steep.Genuine Hotels.com guest review
As expected except the sheets were too new. Felt quite plastic.Genuine Expedia guest review
"5 Star Facilities and Service"
Thoroughly impressed with the hotel and it's staff. I arrived at 3am after a long and delayed flight and couldn't have been made to feel at home more. I was given a complimentary upgrade to the Executive floor - which meant that breakfast was included from a calm and relaxing lounge. So calm that a couple of guest were still in their bathrobes and slippers. […] The meal choices on offer were plentiful and the amenities in the room exceeded any that I have been presented with before (I travel a lot, so have plenty to compare). Check in and check out were efficient and there are computer terminals in the lobby with direct link to major airline sites so that you can easily check in for your next flight and print your boarding card. My stay was so pleasant that my only regret was not having time to use all of the facilities (eg. the gym) in the short amount of time that I was there (I checked out at 11am the same day in order to make my next flight). Plus the location (if you are in transit), is unbeatable. Being able to walk straight to the airline check in desk in a matter of minutes was another huge selling point. Read moreGenuine Expedia guest review
Hotel is getting run down and worn. Lounge was seedy. Internet services are not easily accessible. It needs to be brought up to date. Best thing about this hotel is the location.Genuine Expedia guest review
So convenient for an overnight stay while enroute to other destinations.....really comfortable beds, pillows & bedding!!!Genuine Hotels.com guest review
Perfedt hotel for that overnight connection through Toronto.Genuine Expedia guest review
"Good place to stay"
This is an excellent place to stay if you are traveling and have not yet reached your destination. The Airport is set up so that you can get to the hotel easily and I thought the accommodations were quite good. The price was right as well.Genuine Expedia guest review
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