Reviewed by a Hotels.com guest on Feb 28, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 26, 2013
This guest did not leave a comment.
"Pleasant one-night stay"Reviewed by a Hotels.com guest on Feb 26, 2013
The hotel is conveniently located close to the downtown Toronto airport. I think if the weather had been nicer and we didn't have as much luggage, it would have been possible to walk from the airport to the hotel (how often can one say that!) There is alot of construction outside the hotel, so it was tough to find it by car and it was also hard getting a cab later that day. Patience is necessary. The hotel staff was cold and brusque, not accommodating at all. They refused a one-hour late checkout. Also, we asked for a double room, but was given a king because there were no more doubles available. Though the room was an upgrade to a corner "suite," it was still inconvenient. The room itself was lovely. Huge bathroom, clean, comfortable, spacious. We would go back there again, particularly when the weather is nicer and we can explore the harborfront area (there is a shopping mall down the street that looked really nice with restaurants and a supermarket).
"Hampton Inn - should have more than 21/2 stars"Reviewed by a Hotels.com guest on Feb 26, 2013
Very clean, comfortable hotel. Discreet service. Premises seem well maintained. Parking lot felt a little crowded, though - perhaps it should be a bit bigger given the size of the hotel.
"Great Service"Reviewed by a Hotels.com guest on Feb 26, 2013
I was welcomed and attended to, with a bright smile at the front desk. My room had a great layout. It was very clean, neat and professionally taken care of. The restaurant and bar located within the hotel provided great service and they were very comfortable. I look forward to staying again when I visit Toronto again.
"great location room smelled"
the room had an odd smell, otherwise perfect for an airport hotel.Genuine Hotels.com guest review
"One of the better airport hotels"
I've stayed at many and this is pretty much as good as it gets. Close, quiet and comfortable. A little pricey but not too bad. Note I did not try any food or the gym so just the basics. One disappointment was WiFi only in the lobby- otherwise nice hotel connected to Terminal 3 by a short walkway.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton Airport Toronto Ontario CA"
Pros: Great location, nice rooms, very clean, excellent staff. Cons: No free Internet, no breakfast, a bit expensive for what you get.Genuine Expedia guest review
"Toronto airport"
big clean rooms, friendly service and super convenient to airportGenuine Expedia guest review
"Sheraton toronto airport"
The conveniency of the location makes the biggest point of this hotel. Avoid breakfast, the price is simply a robbery!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Easy Layover"
First, the king size bed was EXTREMELY comfortable. The bar and lounge are comfortable, with good food and lots of TV's the bar tender was happy to put on several different sports channels upon request. The hotel is smoke free but they have an exit out the lobby to the parking area with well maintained ashtrays. We just stayed overnight before catching […] another plane home, but it was so simple and there was no fustrations trying to catch a hotel shuttle or taxi. If we have to layover in Toronto again we will absolutely pick this hotel. Read moreGenuine Expedia guest review
"very convenient location for early morning flight"
the location of this hotel could not be more convenient: if you leave from Termincal 3, you just walk cross the street and there you are! I abosolutely loved it! Room was spacious and bed wonderful as always in Sheraton, internet worked perfectly. At the reception area there are computer terminals where you could basically check in and print out your […] boarding pass, probably some 100 airlines were listed and participating, although mine, Delta, was missing. Restaurant in the lobby is rather pricey, but quality of food and service were good. Read moreGenuine Expedia guest review
"near very near"
the hotel is very near the T1, just not sign clearly for driving, just drive towards T1 departure, the hotel gate is just at the same place.Genuine Expedia guest review
"Sheraton gateway in Toronto"
Thought the hotel was great, good service, very clean and very convenient location. Best part was the fact that they allowed Dogs without any restrictions!Genuine Hotels.com guest review
"Very Convenient"
Hotel was clean and comfy. Did not hear any noise from airport in our room. Very nice if you have an early flight. Go online and book for cheapest rate. As far as the airport is concerned look out. Very slow and terrible customer service. We arrived 1 hour and 45 min early and had to run to our flight to catch it on time. So give yourself 2 and 1/2 […] hours if going through customs they move like turtles and don't care if you miss your flight. Read moreGenuine Hotels.com guest review
"in the airport"
The ideal location if you are flying in or out. You can walk to the terminals but also the food courts in the evening. Meals and drinks are expensice as you'd expect but the hotel room was reasonable price.Genuine Hotels.com guest review
"Sheraton"
Nice hotel, lot of "hidden" costsGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Sheraton Gateway Toronto very convenient"
Excelent choice for late arrivals and early flights... just lacks Free Internet Connection in the room (it has free wifi in the lobby anyway)Genuine Hotels.com guest review
"Great location for a hotel if you have a layover."
I am surprised though that the hotel does not offer bottled water in the rooms, neither gratis nor even for purchase.Genuine Expedia guest review
"Works very well if you want to leave the terminal and go immediately to a very quiet and decent Room"
This is certainly not a "destination" site, but it works very well as a way to exit customs at Person and be in your room in minutes with only a short walk and no vehicle travel required. But be aware that for shops, restaurants and places to wander to for some scenery or exploring, you will be stuck with just what's available in this hotel. The hotel […] is very quiet. There is not even a hint or aircraft noise. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"OK but wouldn't stay there again"
The hotel is fine. Although it is in Terminal 3, there is quite a bit of faffing about required to get there from Terminal 1 and I did not find it any faster than staying at the Hilton that is just across the street from the airport. The staff was not particularly friendly. The room service was stupidly expensive and so was the internet. This hotel […] is priced at a premium and I didn't see or experience anything that would justify the 50% premium that they generally charge above the other hotels in the area. Read moreGenuine Hotels.com guest review
"Very Nice Location and Nice Hotel"
The problems I had was the length of check in time and smell of 1st room. There was only 3 people at check in, and 1 was dedicated to Airline personel and the other was on the phone for like 5 minutes. It took almost 15 minutes to get a room. Then when I got to my room it has a smell like old food or mold. I had to change rooms which made it even a […] longer check in. Once I got to my new room and was settled, it was a great room and very clean. I ate at the Hotel Bar since it was so late, and the food was awesome, the server was very friendly and I would stay there again definately. Read moreGenuine Expedia guest review
"none closer"
Best place for hopping off a plane right into a top notch hotel.Genuine Expedia guest review
"Convenient and High-Class"
Very nice and very convenient. My flight arrived well after midnight and the outside temperature was about 12°F, so it was nice to be able to walk from my arrival gate into the hotel without going outside. My room and bathroom were large and very up-to-date. The bed was very plush with lots of pillows... which I like. Top of the line.Genuine Expedia guest review
"Recommended - but"
The location worked very well for us, the hotel was clean and well maintained, and the room very comfortable. The only negatives to report are that, on check in, we weren't told that only rooms on 6th floor and above have a mini-bar. We learned this only after asking (on day 2) why our mini bar was completely empty. Odd, because I specifically asked […] for a minibar when we arrived. Our room keys stopped working 2 out of the 3 days of our stay (it's annoying at the end of a long day to have to repeatedly go back down to the desk to get new keys). These aren't major deals, but they do affect how we felt about the overall experience. Renovations were going on in the lobby, but that wasn't a problem. Read moreGenuine Expedia guest review
"Sheraton Gateway Toronto Airport"
Luxurious comfort and left the hotel 50 min. before catching my flight! Easy internet, great steam room and gym, with a delightful, relaxing room! Too bad the pool was undergoing renovations.Genuine Hotels.com guest review
"Will not be going back to the Gateway"
see aboveGenuine Expedia guest review
"So convenient."
The hotel was clean and well appointed. So convenient to the airport, very clean, and courteous staff. I was disappointed that the steam room was out of order since I remembered it from when I stayed there several years ago.Genuine Expedia guest review
"Will book again great hotel"
Very nice hotel with smooth friendly check in. The room was clean and fresh with very good facilities. The staff were friendly and room service was very quick. The restaurants were very nice with large portions, though too large for me but for the heartier appetite very satisfying. Access to the airport was amazing. I never felt I was in an airport […] hotel and I feel the rate was acceptable for the product. Would stay there again. Read moreGenuine Expedia guest review
"Sheraton Hotel at Pearson International Airport"
The rooms are ok. The greatest thing is that you do not need to leave the airport if you have a very early morning flight. However, it is dissapointing that a Sheraton Hotel, 4 star hotel, does not include internet service. They are charging $14++ for the first hour of internet service.Genuine Hotels.com guest review
"The perfect airport hotel to spend some hours and sleep well."
On our way from Caracas to Bejing, we arrived early morning in Toronto and continued mid-afternoon. So we looked for the closest hotel, within the airport. It was the perfect choice. Surprisingly, no hustle and bustle at all - very quiet.Genuine Expedia guest review
"Excellent hotel close to the terminal"
Early morning flights are made much more pleasant by staying at the Sheraton. Rooms comfortable and clean and ability to catch transit train to the terminal made getting to the check in desks so much easierGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Internet charge is silly this day and age."
Silly to be charged for the internet for a hotel of this caliber in this day and age!!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"so convenient to airport"
I had to stay overnight in Toronto and fly out very early the next morning. This hotel is absolutely the way to go when staying for a short time. I returned my rental car right at the airport & walked from the return area to the hotel (via several people movers & one tram ride). The hotel has a nice bar area, the room was large & spacious and the bed […] was so comfortable with down covers and lots of pillows. Affordable and so convenient! Read moreGenuine Expedia guest review
"Good comfortable place to stay"
Easy to get to from the airport terminal, very nice layout of the room. My only disappoinment, and this is a pet-peeve of mine is when hotels charge for internet access in the room. Internet access, especially now, is like a TV in the room, it's required by most travellers. Internet access is available in the room but it was very expensive for a short […] period of time. I had just come from a weeks business in the States and not once was I charged for internet in the room. Read moreGenuine Expedia guest review
"Sheraton Gateway Hotel at Toronto Airport"
very convenient if you have to catch the first flight out...hotel bar is spacious and accommodations are comfortable and clean.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton Gateway Hotel In Toronto YYZ"
Very nice airport hotel. Perfect for overnight layover. Easy drive to downtown Toronto. Will definitely use again.Genuine Hotels.com guest review
"Sheraton Hotel at Toronto"
If you need to stopover at Pearson - this is the place to stay!Genuine Hotels.com guest review
"hot temperature"
air conditioning not woorking ----temp very hotGenuine Expedia guest review
"Airport hotel in Toronto - very convenient"
The location of the hotel in the airport was very convenient. We were there just a few hours overnight before our next trip home so if you are looking for something close to the airport, it can't be beat. The rooms are small and it's an older hotel but it was clean. The hotel lounge was nice and the food was pretty good.Genuine Expedia guest review
"It was very conveniently located"
Since I had a morning flight out so it was so easy to take a tram to my terminal and it saved me a lot of time.Genuine Hotels.com guest review
"Great for Pearson.."
Hotel and staff were fantastic, this was our second stay, and will not be our last... Highly recommended :)Genuine Hotels.com guest review
"Must for terminal 3 overnight ears"
ConvenientGenuine Hotels.com guest review
"Finding hotel from arrivals"
I stayed here thinking it would be faster to settle in, however it took as long to get to this hotel as it would to any other hotel. Didn't know monorail was down.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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