Our room was just as it was pictured. Clean, roomy & very comfortable. Breakfast was good. We enjoyed our stay & will book this hotel again if in the area. The only downfalls of the room was the heater/ac unit was very noisy & our room was next to the elevator & we could hear it running all night.Genuine Hotels.com guest review
"People Make the Difference"
I recently stayed at this hotel for five days on business. I'm a consultant so I travel quite frequently and normally stay in the "higher end" Hilton, Marriott or Hyatt properties. This being said, I think this was the best hotel stay I've ever had. The staff were amazing. They were extremely friendly and accommodating. It is clear to me that they […] really did care about my stay and made it very pleasant. Read moreGenuine Expedia guest review
This is my second time staying at this hotel. I am very particular about where I stay and the Hyatt did not disappoint! The room was outstanding and the breakfast was great! I will definitely be back!Genuine Hotels.com guest review
This is our second stay at a Hyatt Place and both times I have experienced excellent customer service, cleanliness, located extremely close to freeways and comfort..every staff member we encountered was so polite and friendly. Lucy and Shelby the front desk staff stood out with their smiles and conversations with my kids. The pool was clean and warm […] and great for the boys, Anthony checked to make sure we had towels. My 9 year old said 'mom, everyone here is so nice and friendly'. We will def be coming back!! Read moreGenuine Hotels.com guest review
"very nice hotel"
very nice hotel. Definitely recommend. it is nice and clean. very confortable. the breakfast is also very goodGenuine Expedia guest review
"Will stay againg...."
Friendly and professional staff, place really clean, varied breakfast. I recommend this hotel to anyone ......Genuine Hotels.com guest review
"Sufficient for our stay, breakfast and location A+"
Staff was exceptional. Facilities was very well kept.Genuine Expedia guest review
Hotel was very nice and spacious! Staff was helpful with finding attractions within area. Food is expensive.Genuine Expedia guest review
"good business type hotel"
Since the work i was doing was only 3 miles away the location of hotel was/is very good. The condition and service of the hotel is excellent. However this is a hotel where you need a car to go anywhere to eat.Genuine Hotels.com guest review
"Need new housekeeper"
hotel was great except the housekeeper didn't clean the room despite request. bathroom could be upgraded.Genuine Hotels.com guest review
"Comfortable rooms with fantastic staff"
I was very pleased with my recent stay at the Hyatt Place as the staff made me feel so welcomed! The rooms were spacious and clean as well as very comfortable. The breakfast was filling and a great way to start the day.Genuine Hotels.com guest review
RelaxingGenuine Hotels.com guest review
"Comfortable and Accomodating!"
On a recent business trip I stayed at the Hyatt Place and was so very pleased with every aspect of the hotel. The staff was so accommodating and friendly and the room was spacious and clean. A comfortable bed made for a great night's sleep after a few hard days of work.....and the continental breakfast started my day off with a smile!Genuine Hotels.com guest review
"Another Great Hyatt Place"
Joel at the front desk is an exceptional service oriented professional.Genuine Hotels.com guest review
My stay was very nice i would recommend this hotel to othersGenuine Hotels.com guest review
"Great Stopover near I-77"
We just stopped over in Charlotte on our way home from Florida. This was our second stay here. Nice big room if you have kids and a better than typical free breakfast.Genuine Hotels.com guest review
Very satisfied with the value and the facilities.Genuine Hotels.com guest review
Excellent hotelGenuine Hotels.com guest review
Modern, updated room with great space and cool amenities. Staff was wonderful as well. I'll be back!Genuine Expedia guest review
Enjoyed my weekend here for college week. Stayed here one night. Always enjoy the staff and my room.Genuine Hotels.com guest review
This is my second year staying at this hotel. i will be there next year i love this place the people and service is nice. The hotel is not far from the City a very nice place to stay.Genuine Hotels.com guest review
It was a very good hotel,the customer service was EXCELLENT,i would recommend this hotel to any of my friends and familyGenuine Hotels.com guest review
"couples night away in charlotte!"
The hotel is convenient to freeway and close drive to downtown. Very comfortable and safe area. Nice and welcoming staff. Continental Breakfast was something to be desired! frozen pancakes heated in a microwave. :/ but if bagels or toast is your thing...your good! Bed was very comfortable!Genuine Expedia guest review
"very nice and comfortable,"
we had a good time and it was clean and near and the breakfast wa very nice we will stay here againGenuine Expedia guest review
"Quick business trip in Charlotte."
Clean and basic. Hotel staff very friendly. Fair fee.Genuine Expedia guest review
Clean, nice, comfortable room good breakfast and serviceGenuine Expedia guest review
Great price for a very nice room and hotel. Staff went out of their way to help. You should stay here.Genuine Hotels.com guest review
"Great business stay"
The staff at this hotel are great. I felt welcome the moment I walked in. I will absolutely stay here again very soon. The room was clean, the location is easy to find and convenient to many business destinations on the south side of Charlotte.Genuine Hotels.com guest review
My stay was great!!!!!Genuine Hotels.com guest review
"Excellent hotel for business travel"
I stayed in this hotel for 3 nights and I was very impressed with it. Main pros are free breakfast with a good selection of food, free high speed wireless (not bad but not super fast either), and it looked very modern (flat screens, decorations, etc). It is very close to different restaurants and you can even walk to Cafe South next door which has a […] great selection for everyone. Read moreGenuine Expedia guest review
"Good value, great staff"
The staff made the difference! All were very friendly and polite.Genuine Hotels.com guest review
"I'll stay here again"
Loved the place. Not too crazy about the breakfast, but I'd still come back.Genuine Hotels.com guest review
"Close to downtown conventions without the traffic."
Great accomdations. The number one asset to this facility was the fabulous personality of the the front desk. She greeted everyone and was genuinely warms and friendly. She made you feel at home.Genuine Hotels.com guest review
"Last Minute Miracle!!!"
Brought tickets to see Miami Heat vs Charlotte Bobcats for my husbands 50th birthday and the game was a blast. Who would have thought the hotel would have been the excitement of the night. The room was very clean and the set up was mind blowing( like a small apt) Full couch, desk for laptop, small fridge, king size bed. We even entertained friends after […] the game. I would HIGHLY RECOMMEND this hotel and the price and staff made it even better. Location is close to all of Charlotte entertainment venues. We were unable to get into another upscale hotel that had no rooms boy am I glad for that!! We'll be back!! Read moreGenuine Hotels.com guest review
"Nice comfy hotel"
Very nice and comfortable. Staff very nice. Will stay againGenuine Expedia guest review
"outstanding staff - nicely designed room"
Our drive to Charlotte is about 7 hours. We got a late start so I called the hotel to let them know we would arrive between 1am -2am. Upon entering the hotel, Joel, the front desk attendent called us by name and said he was waiting for us to check in before performing the night audit!!! Having had a very unpleasant past experience with trying to check […] in to a hotel when the clerk was in the middle of an audit, this was VERY MUCH APPRECIATED. I've stayed at this hotel many times in the past and found the staff to be very well trained. Koodos to Management! I love the way the rooms are designed too. My husband likes to stay up late and the bed is separated by a partial wall. Very relaxing before continuing our trip south the next morning. Clean, nice breakfast, great coffee. Highly recommend. Read moreGenuine Hotels.com guest review
Stayed for a night. Room was clean, spacious, modern and cozy. Staff was exceptional. Friendly, warm and accommodating. The rate came with breakfast which was really good. Wide variety of items from pancakes to parfaits. Recently stayed at a 5 star hotel in Atlantic City and it was nowhere close to the hospitality and service provided by The Hyatt Place […] Charlotte/Arrowood. Thumbs up! Read moreGenuine Expedia guest review
"Very nice large hotel with separate living area."
Traveling with two children. Kids commented that the TV in the room was as big as our TV at home. Great separate living room area with large sofas. Also had a little sink and refrigerator to the side, which was great. Great breakfast sandwiches.Genuine Expedia guest review
"GREAT PLACE TO STAY, STAFF IS EXCELLENT."
GREATGenuine Expedia guest review
"I would definitely stay again"
We were passing through on our way to ohio and needed a place to crash. The romo was reasonably priced so we decided to stay. The room was spacious and, more importantly, clean. The breakfast was ok, but it was free so I won't complain. All in all, a great place to crash for the night.Genuine Hotels.com guest review
The room was very clean and spacious. The customer service was superb!!Genuine Hotels.com guest review
"Christmas Holiday in the City"
Nice, clean and great place to sleep!Genuine Hotels.com guest review
clean and comfortable room, excellent staff, nice work area, and great food.Genuine Expedia guest review
Excellent service. Probably the best I have received in many many yearsGenuine Hotels.com guest review
Excellent hotl! Will be backGenuine Hotels.com guest review
"thanksgiving vacation in charlotte"
service was outstanding room 605 shower curtain is looseGenuine Hotels.com guest review
Great hotel I will always go with Hyatt. Perfect locationsGenuine Hotels.com guest review
"Good for business trip"
Modern and clean, decent breakfast.Genuine Hotels.com guest review
Excellent service, rooms were quiet and couldn't hear neighbors. Spacious room as well and comfy beds. Very nice breakfast. I'd stay there again.Genuine Hotels.com guest review
"exceeded all my expectations"
The rooms were very large, and came with a dishwasher. The staff really went above and beyond in making my friends and I comfortable. They found someone to prepare pizza even though the lobby restaurant/bar was closed. Location wise, it's about a 20 minute drive into downtown CLT. If you're looking for a really comfortable place to stay with extra large […] rooms and great service, this is the place. Read moreGenuine Hotels.com guest review
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