"Good value, great staff"
The staff made the difference! All were very friendly and polite.Genuine Hotels.com guest review
"I'll stay here again"
Loved the place. Not too crazy about the breakfast, but I'd still come back.Genuine Hotels.com guest review
"Close to downtown conventions without the traffic."
Great accomdations. The number one asset to this facility was the fabulous personality of the the front desk. She greeted everyone and was genuinely warms and friendly. She made you feel at home.Genuine Hotels.com guest review
"Last Minute Miracle!!!"
Brought tickets to see Miami Heat vs Charlotte Bobcats for my husbands 50th birthday and the game was a blast. Who would have thought the hotel would have been the excitement of the night. The room was very clean and the set up was mind blowing( like a small apt) Full couch, desk for laptop, small fridge, king size bed. We even entertained friends after […] the game. I would HIGHLY RECOMMEND this hotel and the price and staff made it even better. Location is close to all of Charlotte entertainment venues. We were unable to get into another upscale hotel that had no rooms boy am I glad for that!! We'll be back!! Read moreGenuine Hotels.com guest review
"Nice comfy hotel"
Very nice and comfortable. Staff very nice. Will stay againGenuine Expedia guest review
"outstanding staff - nicely designed room"
Our drive to Charlotte is about 7 hours. We got a late start so I called the hotel to let them know we would arrive between 1am -2am. Upon entering the hotel, Joel, the front desk attendent called us by name and said he was waiting for us to check in before performing the night audit!!! Having had a very unpleasant past experience with trying to check […] in to a hotel when the clerk was in the middle of an audit, this was VERY MUCH APPRECIATED. I've stayed at this hotel many times in the past and found the staff to be very well trained. Koodos to Management! I love the way the rooms are designed too. My husband likes to stay up late and the bed is separated by a partial wall. Very relaxing before continuing our trip south the next morning. Clean, nice breakfast, great coffee. Highly recommend. Read moreGenuine Hotels.com guest review
Stayed for a night. Room was clean, spacious, modern and cozy. Staff was exceptional. Friendly, warm and accommodating. The rate came with breakfast which was really good. Wide variety of items from pancakes to parfaits. Recently stayed at a 5 star hotel in Atlantic City and it was nowhere close to the hospitality and service provided by The Hyatt Place […] Charlotte/Arrowood. Thumbs up! Read moreGenuine Expedia guest review
"Very nice large hotel with separate living area."
Traveling with two children. Kids commented that the TV in the room was as big as our TV at home. Great separate living room area with large sofas. Also had a little sink and refrigerator to the side, which was great. Great breakfast sandwiches.Genuine Expedia guest review
"GREAT PLACE TO STAY, STAFF IS EXCELLENT."
GREATGenuine Expedia guest review
"I would definitely stay again"
We were passing through on our way to ohio and needed a place to crash. The romo was reasonably priced so we decided to stay. The room was spacious and, more importantly, clean. The breakfast was ok, but it was free so I won't complain. All in all, a great place to crash for the night.Genuine Hotels.com guest review
The room was very clean and spacious. The customer service was superb!!Genuine Hotels.com guest review
"Christmas Holiday in the City"
Nice, clean and great place to sleep!Genuine Hotels.com guest review
clean and comfortable room, excellent staff, nice work area, and great food.Genuine Expedia guest review
Excellent service. Probably the best I have received in many many yearsGenuine Hotels.com guest review
Excellent hotl! Will be backGenuine Hotels.com guest review
"thanksgiving vacation in charlotte"
service was outstanding room 605 shower curtain is looseGenuine Hotels.com guest review
Great hotel I will always go with Hyatt. Perfect locationsGenuine Hotels.com guest review
"Good for business trip"
Modern and clean, decent breakfast.Genuine Hotels.com guest review
Excellent service, rooms were quiet and couldn't hear neighbors. Spacious room as well and comfy beds. Very nice breakfast. I'd stay there again.Genuine Hotels.com guest review
"exceeded all my expectations"
The rooms were very large, and came with a dishwasher. The staff really went above and beyond in making my friends and I comfortable. They found someone to prepare pizza even though the lobby restaurant/bar was closed. Location wise, it's about a 20 minute drive into downtown CLT. If you're looking for a really comfortable place to stay with extra large […] rooms and great service, this is the place. Read moreGenuine Hotels.com guest review
"Musty smelling hotel"
I usually enjoy staying at Hyatt Place but this experience disappointed. Front desk staff failed to greet me upon arrival. After being ignored for a while, I sought out a kiosk for check-in. Also, the entire floor and my room had a musty smell -- like the air just wasn't circulating. I normally prefer to stay at Hyatt Place hotels because the experience, […] cleanliness and upgraded amenities warrant the higher price, but in this instance, this Hyatt Place fell short of expectations. Read moreGenuine Expedia guest review
"our favorite stay in Charlotte"
We keep returning to this hotel when we come to Charlotte because it has been consistently comfortable. The staff are always friendly. The included amenities are ample. The breakfast is hot and satisfying. And the location is convenient to several major highways and restaurant and shopping areas. All in all better than hotels where I've had to pay twice […] as much. Read moreGenuine Hotels.com guest review
Great and helpful staff!Genuine Expedia guest review
"Lots of room"
This was my second stay- I will go there again when I return to Charlotte. The room was largee and has all amenities. Very clean, the price is right.Genuine Expedia guest review
"Nice hotel !!!"
The rooms were very clean and plenty of room ... I would defiantly recommend for anyone to stay .Genuine Expedia guest review
"Pleasant hotel, close to panther stadium."
Awesome staff! Friendly and helpful! Overall review... great!Genuine Expedia guest review
"Great Hospitality and Comfortable Rooms"
The two gentlemen who welcomed us at the front desk upon our arrival were extremely helpful, professional, and courteous. Our room was spacious, clean, and comfortable for our family of five. The hot breakfast had a wide variety of foods from which to choose and well prepared.Genuine Hotels.com guest review
Very nice place to stay the only complaint I had was they didn't have any top sheets or blankets for my kids on the sofa bed so I had to go to car get Coats and stuff To cover them with that nightGenuine Hotels.com guest review
"Close to Carowinds"
Hotel was very nice!! Think they could have done a little better with breakfast and if they only had a inside pool and or hot tub, that would have been great! Other than that, this is truely a nice hotel to stay at.Genuine Hotels.com guest review
"The best hotel!!!"
We have stayed in a few hotels but this one by far has been the best. From the checking to checking out. The staff was great and helpful.Genuine Expedia guest review
service/staff were friendly & helpful - clean modern nice amenities close to attractions. Will be back - think this is the area for our youngest son!!!!Genuine Hotels.com guest review
The staff was fantastic. They could not do enough for you. I would stay there againGenuine Hotels.com guest review
"Close to billy graham library"
Great breakfast. Good size room & comfortable bedGenuine Hotels.com guest review
Kind staff and great company to stay with. We always look for a Hyatt Place whereever we go.Genuine Expedia guest review
The only thing we did not like was people standing around the entrance smoking.Genuine Expedia guest review
Everything about the hotel was good, except for the fact that both mornings around 7:00 am, a member of the cleaning staff was on her cell phone... On speaker... Talking in the hallway as loud as she could. She continued this until about 9 am both mornings. Twice I came out of the room and she hung up the phone. But as soon ask got back into the room […] she got right back onto the phone. We went this morning before we checked out to complain but there was no one at the front desk. Read moreGenuine Expedia guest review
"Nice, clean and comfortable"
Very comfortable bed, clean room and great location. Will stay here again when visiting Charlotte.Genuine Expedia guest review
"Nice hotel for the price."
Overall great Experience. Nothing spectacular just overall what was expected.Genuine Expedia guest review
Clean.professional.hip Wonderful staff. Room was perfectGenuine Expedia guest review
had great experience. Very clean and comfortable. We had a good rest after a long trip.Genuine Expedia guest review
A great place to stay.Genuine Hotels.com guest review
Other than the room smelling a little like smoke this place was nice. Driving in the neighborhood was a little rough but once you came inside would not know it. It was a good price at around 110 and worth it.Genuine Hotels.com guest review
"Top notch quality at a relative bargain!"
I've stayed at about four different Hyatt Places scattered throughout the US, and each time it's been a superlative experience, from the quality of the room and amenities to the courtesy of the staff. For about $30 more than what you'd pay for a modest hotel (like a Sleep Inn, say), you get a larger room with nicer appointments, a better complimentary […] breakfast, and a cleaner, fresher decor. Read moreGenuine Hotels.com guest review
Nice styling in rooms. Very comfortable, nice amenities. Maybe could use some renovation of bathrooms to match how lovely and contemporary the styling of the rooms are.Genuine Expedia guest review
Our family stayed here over the Labor Day weekend and had a wonderful experience . The staff was so friendly and helpful - always served you with a smile . The hotel was clean and comfortable. The rooms were spacious and the L shaped couch was perfect for relaxing to watch tv to unwind from the day's activities. We stayed in the two double bed suite […] and it was perfect for our family of four ( it could've easily accommodated one to two more with the pull out couch). We visited Carowinds which was less than 10 minutes away. Special recognition to staff member Joel. He was excellent! He had a lobby full of guests checking in, ordering food and making other requests ... He kept a genuine smile and good humor and never looked overwhelmed. What an asset to your company! Read moreGenuine Hotels.com guest review
We enjoyed our stall at the Hyatt Place, especially the great service provided by the staff there. The room was spacious and comfortable, and the hotel was a short drive to Carowinds. We would stay again.Genuine Hotels.com guest review
"in town for game"
very clean comfortable, excellent breakfast, nice staffGenuine Expedia guest review
the staff were very friendly and extremely helpfull. the breakfast offered in the mornings gave you several choices. i will stay here on my next visit.Genuine Hotels.com guest review
"Check in confusing"
Rooms were comfortable and clean. Breakfast had good selection. Check in with kiosk did not work and a drink had been placed on our account but the staff was accommodating taking care of it yet it probably shouldn't have occurred in the first place. Would stay again though.Genuine Hotels.com guest review
I enjoyed my visit I will definitely come back. Thank youGenuine Hotels.com guest review
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