All hotels in Charlotte, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
7900 Forest Point BlvdCharlotteNC28273United States of America, ‏‎866-539-8122
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 758 reviews)

  • Food
    Delicious food
  • Location
    Great location
  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Breakfast
    Tasty breakfast
  • WiFi
    Good internet service
4.0 / 5Excellent
"good"
Bathrooms were just OK, I like to have a bench in stall showers. the breakfast leaves a lot to be desired. There should be more options like a waffle maker.
Genuine Hotels.com guest review
1 night business trip Oct 25, 2015
Tracy
US
4.0 / 5Excellent
"Nice hotel"
Had a nice stay here, morning staff was awsome.
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great rooms for a great price!"
The room was very spacious, clean and comfortable. Breakfast was good and the late night bar was perfect for a night cap. The staff were friendly, welcoming and very accommodating. The only downside was the gym- only four pieces of cardio equipment and nothing else- no weights or mats. However, I would definitely stay here again!
Genuine Hotels.com guest review
1 night trip with friends Oct 16, 2015
A Traveler
US
5.0 / 5Outstanding
"We've stayed there before and will stay again"
We've stayed there before and will stay again. Great hotel. Price fluctuates often, but for under 100 bucks this is a good deal. Rooms are larger than most places. They have started to redo the bathrooms and are definitely upgrading them. ONLY issue was that the new shower (tubs are gone) isn't sloped properly, so water pools up some.
Genuine Hotels.com guest review
1 night family trip Oct 16, 2015
George
US
4.0 / 5Excellent
"Weekend at the Hyatt"
I was there for a weekend getaway with family...We had to wait over the check-in time for our room because they were still cleaning the rooms..the room was nice but had a musty smell to it...the staff was very friendly...breakfast was typical nothing spectacular but ok for being free.
Genuine Hotels.com guest review
3 night family trip Oct 10, 2015
Claudia
US
5.0 / 5Outstanding
"Just what the doctor ordered!"
I was supposed to go to myrtle Beach for my birthday but a hurricane quickly changed that plan.I changed my plans and this hotel was just what I need a big room with space for my friends from the city to come up visit talk and laugh.I needed relaxation and I was given a place I could call home and relax. This hotel was just what the doctor ordered and the breakfast buffet the next morning and late check out were the icing on the cake!
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
Alexia
US
4.0 / 5Excellent
We had to move rooms due to a broken toilet at 1 am. Otherwise the hotel was fine.
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2015
Jason
US
5.0 / 5Outstanding
When I booked this hotel for one night I requested an early check in since we were driving from FL (11 hrs) and we would be driving all night... We got to the hotel at 10 in the morning and when we tried to check in our room was ready. The front desk person was super helpful and he made sure we had everything we needed (I believe his name is Aaron) the room was perfect, the hotel is super clean. I wish we could've stayed longer but I recommend it to everybody going to Charlotte.
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2015
YAMID
US
5.0 / 5Outstanding
"Great stay"
I enjoyed my stay in Arrowwood. The front desk staff were courteous and helpful, the other staff was just as courteous... I was in a single bed with a kingbed, the room was spacious and clean, everything was made and ready when i checked in. The few questions I had, they had knowledgeable answers for me. The parking lot was packed, i am assuming because it was a Panthers weekend, though surprisingly when inside i ran into few other people so it still made for a comfortable night stay
Genuine Hotels.com guest review
1 night trip with friends Sep 26, 2015
Dave
US
3.0 / 5Good
"Fine hotel, but unsafe neighborhood"
The staff at this hotel could not have been nicer, the room was great and the complimentary breakfast was fine. However, our truck was broken into while parked in the parking lot here. When the cops arrived they informed us that this had been happening a lot in the neighborhood and had in fact happened in this hotel's parking lot multiple times recently. We were from out of town and did not know the area well, but now we know and would not recommend staying in the Arrowood area.
Genuine Hotels.com guest review
1 night business trip Sep 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place"
Nice hotel. Not sure it was worth the money but it was a decent place to sleep. The bed made a weird creeking noise, but other than that no worries
Genuine Hotels.com guest review
1 night trip Sep 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Now that's a HOTEL!!"
We stayed overnight with kids. My 7 year old was not feeling well and we needed to check in a little earlier than 3 p.m. The Host was so gracious and helpful. She not only got us in but OFFERED HELP WITH THE CHILD IF WE NEEDED IT.
Genuine Hotels.com guest review
1 night family trip Sep 11, 2015
Jimmy
US
5.0 / 5Outstanding
This hotel was great. We don't have even one complaint. Thanks for a great visit!!
Genuine Hotels.com guest review
1 night romance trip Sep 12, 2015
Ronda
US
5.0 / 5Outstanding
"Great place to stay."
Wonderful stay. Desk clerk was very polite. American Airlines had cancelled my flight, but still had my luggage. Clerk gave me directions and suggestions to find a store to get clothes and items I needed. Good breakfast in the morning.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2015
JOEL
US
5.0 / 5Outstanding
"A good hotel close to the interstate and city"
My wife and I were somewhat apprehensive about staying at this hotel because we lived out of town and had never heard of this brand before. Well we were completely pleasantly surprised when we pulled up. The parking lot was well secured the looby looked inviting and smelled good, the staff was polite and helpful and the room looked newly renovated. We even had access to a 24hour kitchen. The free breakfast was fresh and delicious. I would highly recommend you stay here if it's on your route. I wouldn't be surprised if their price increase as their ratings. Very nice hotel indeed.
Genuine Expedia guest review
Other trip Sep 11, 2015
Josh
US
3.0 / 5Good
"Adequate Facilities"
I had stayed in a Hyatt Place before, and this hotel looked identical to the other one. It's clean, the rooms are very nice, practically suites, and breakfast was beyond what I've come to expect at continental breakfast type places.
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place to stay"
The hotel was very nice and the service was great. The bathroom was pretty small, but overall I found the room very comfortable and had all of the amenities necessary.
Genuine Hotels.com guest review
1 night family trip Aug 29, 2015
Nannette
US
5.0 / 5Outstanding
We only stayed one night. A very pleasant experience. The facility was easy to get to, clean, modern, and quiet. Very nice staff! Wish there was a microwave in the room though. We purchased food downstairs, left later that evening for an event and wanted to heat the leftovers when we returned but couldn't.
Genuine Expedia guest review
Other trip Sep 7, 2015
Harriett
US
5.0 / 5Outstanding
Found it on Expedia (first experience with this site) and was delighted!
Genuine Expedia guest review
Other trip Sep 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Night"
Nice hotel, convenient location for what we were doing and a good weekend price.
Genuine Hotels.com guest review
1 night romance trip Aug 29, 2015
David
US
4.0 / 5Excellent
I enjoyed my stay at the hotel.
Genuine Hotels.com guest review
1 night trip Aug 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
Great they need to hire more employees calling the front desk was really a long process. Other than that once they finally picked up the phone they were very attentive and consistent on helping me with whatever I needed
Genuine Hotels.com guest review
2 night business trip Aug 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Luxury hotel for reasonable price"
excellent in all ways
Genuine Hotels.com guest review
1 night business trip Aug 23, 2015
Roger
US
5.0 / 5Outstanding
"Don' t miss staying with Lucy"
If you have to stay in Charlotte, you shouldn't miss staying with Lucy and Joel at Hyatt Place Arrowwood. Have now stayed there 5 years in a row just due to the people at the hotel.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
I enjoyed my stay at the Hyatt Place Arrowwood. Excellent breakfast and service.
Genuine Hotels.com guest review
1 night business trip Aug 16, 2015
A Traveler
US
2.0 / 5Fair
Not a great place in general.
Genuine Hotels.com guest review
1 night trip with friends Aug 15, 2015
A Traveler
US
5.0 / 5Outstanding
The staff was very friendly. Had a great stay!!
Genuine Hotels.com guest review
2 night trip with friends Aug 14, 2015
Hickman
US
5.0 / 5Outstanding
"Great Place and Location"
The hotel staff was a 10 out of 10. The hotel was welcoming and clean. Breakfast was good and varied each day. Easy on and off the highway. Would not hesitate to stay here again.
Genuine Hotels.com guest review
2 night family trip Aug 17, 2015
Holly
US
1.0 / 5Poor
The room smell bad, the hotel is not properly maintained. Staff were friendly and helpful
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Riyadh
US
4.0 / 5Excellent
"booking issues"
The wait for check in after booking with Hotel.com was ridiculous. I needed a safe place to sleep after driving on a long road trip. I had to wait for a nightly report to be ran. After driving for numerous hours with 2 children literally sleep in the lobby. The receptionists had me call to confirm my reservation. Once confirmed i had to be rebooked at hotel. It was not a great process at all after traveling all day on the road. I will say that the morning staff was pleasant. Great breakfast selection.
Genuine Hotels.com guest review
1 night family trip Aug 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place in south Charlotte"
Always a great value.... Love the in room connectivity. And the breakfast was better than the normal "continental breakfast".... Though not as good as a real European continental breakfast.
Genuine Hotels.com guest review
1 night trip with friends Aug 8, 2015
Robert M
US
4.0 / 5Excellent
"Rooms"
Overall great hotel.. staff was very friendly. Rooms were clean and great breakfast. However the only down side was no microwave & beds were alittle hard.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2015
Penny
US
5.0 / 5Outstanding
"My truly amazing hotel stay."
It was truly amazing the best hotel I have ever stayed in with the friendliest staff, great food the room was remarkable so very clean, spacious and beautiful I truly loved it and look forward to a return visit at the Hyatt Hotels in the near future I would recommend this to anyone.
Genuine Hotels.com guest review
1 night business trip Aug 7, 2015
Cynthia
US
3.0 / 5Good
"Poor experience with Expedia booking."
Booked with Expedia, upon check-in was told by manager that my reservation was not there and that they were fully booked. Had to wait to find an unused reservation and for mgr to contact Expedia. Mgr was not apologetic. Very poor experience, overall.
Genuine Expedia guest review
Other trip Aug 11, 2015
Unsatisfied
US
5.0 / 5Outstanding
"Full size?"
Beautiful place, beautiful room..The service was excellent.The only down side to my stay there was the double full size beds in the room..My wife & I had to share a full size bed like we teenagers again. Over great place.
Genuine Hotels.com guest review
1 night family trip Aug 5, 2015
Jesse
US
5.0 / 5Outstanding
The stay at hotel was wonderfull and the service was excellent.Thanks to all the hotel staff, good job...
Genuine Hotels.com guest review
6 night family trip Jul 27, 2015
Abdu
US
3.0 / 5Good
We reserved two rooms. It was evident that both restrooms was not cleaned as there was used soap bars left in the the bathtub. Both bathrooms
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Maryann
US
5.0 / 5Outstanding
"Excellent accommodations"
We were in town for the summer jazz festival.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Dorothy
US
5.0 / 5Outstanding
"Nice Hotel"
The rooms were nice.. Me and my family enjoyed our stay..
Genuine Expedia guest review
Other trip Aug 3, 2015
tangee
US
5.0 / 5Outstanding
"Great Service"
I always stay at the Hyatt and I am never dissatisfied.
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
Our stay was great except the pool was closed our first 2 days. So that was a real bummer but everything else was great.
Genuine Hotels.com guest review
3 night family trip Jul 23, 2015
A Traveler
US
4.0 / 5Excellent
"close to attractions"
I chose this hotel because it was half way between Bank of America stadium and Carowinds. The location was great for what we needed. The room was spacious with two double beds and a pull out sofa bed. I wish they offered queens instead of double beds. The room was clean but the ac didn't seem to get as cold as we wanted. The breakfast area was kind of crampt for the amount of people there. Front desk was very friendly and helpful with any requests. Not many food choices nearby, we had to go a few exits down to eat dinner. It's a nice hotel but I would probably stay in the city center next time just die to traffics getting in and out of the city for he soccer game and the dining options.
Genuine Expedia guest review
Other trip Jul 28, 2015
Jennifer
US
5.0 / 5Outstanding
"Great hotel great price"
The bed in 404 needs to be replaced
Genuine Hotels.com guest review
1 night family trip Jul 24, 2015
Vaughn
US
5.0 / 5Outstanding
Nice hotel with clean and very comfortable rooms. I would stay here again.
Genuine Expedia guest review
Other trip Jul 27, 2015
Edatl
US
5.0 / 5Outstanding
"super nice place to stay"
I stayed here one night last weekend and this hotel is place to go...friendly staff (they let me borrow a phone charger all night), clean place, my king size room was perfect, in safe area, close to everything. I would def stay again when in town. Thanks
Genuine Expedia guest review
Other trip Jul 27, 2015
Arnie
US
5.0 / 5Outstanding
"Close tocarowinds"
Check was easy. Clean rooms. Breakfast was not so great
Genuine Expedia guest review
Other trip Jul 26, 2015
bernetha
US
4.0 / 5Excellent
Other then the pool not working it was a great hotel. Staff was best I've ever experienced.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
4.0 / 5Excellent
"Very nice for families"
Excellent room arrangement for families with a large sectional sofa. Shower/toilet combo a little tight, but worth it for the convenience for multiple guests. Would definitely stay again for the good price i got.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
4.0 / 5Excellent
Great hotel, very clean, very friendly staff.
Genuine Hotels.com guest review
1 night romance trip Jul 20, 2015
Sarah
US
5.0 / 5Outstanding
Excellent value, excellent service, highly recommend
Genuine Hotels.com guest review
3 night trip Jul 16, 2015
Reba and John
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews