"Ala Mona Mall"
Enjoyed my stayGenuine Hotels.com guest review
"Rude hotel front.."
Very rude hotel front who need to learn what the manner is.Genuine Hotels.com guest review
"Awesome hotel, for any price"
Loved our stay. I was disappointed that there was no hot tub, though. Kona tower is smaller and has no balcony. Waikiki Tower definitely looks nicer and hopefully we will stay there next time.Genuine Hotels.com guest review
"Shopping and Beach"
This hotel is located right next to the Ala Moana Shopping Center parking lot. So convenient to just walk across to the shopping center and spend the day. Across from the Ala Moana Shopping Center is the Ala Moana Beach, I loved it. Rooms were clean and beds were comfortable.Genuine Hotels.com guest review
"Good hotel; sketchy neighborhood"
The hotel is huge but close to convention center and major mall. Depending on direction going, some areas around the hotel are not ones you'd want to dawdle in, particularly at night. Hotel consists of several towers and some shared facilities. The tower I was in had a small but well laid out room but no balcony. The pool's hours are too short and due […] to a separator of the shallow end is a difficult one in which to swim laps. There's an excellent mandarin restaurant on floor 3 of the hotel. Service is passable but doesn't match that of many properties in Honolulu. Read moreGenuine Hotels.com guest review
We stay here often when we have to fly over to see family or for doctors appointments from the outer islands. The rooms are small but have always been clean and quiet. Much quieter than the hotels closer to the zoo which have noisy night clubs. Self parking is $20 extra per day and spaces are very tight or you can valet. There is no in-room dining service, […] but so many food choices in and around Ala Moana shopping center. Easy access to freeways and airport. Read moreGenuine Hotels.com guest review
I always stay here when going to Honolulu for medical needs. One can walk through Macy's to the Ala Moana mall where there are restaurants and a food court. It is easy to catch the 19 0r 20 bus back to the airport. And one can easily get to Waiki if desired. The area is safe and quiet.Genuine Hotels.com guest review
great location, easy to get a taxi where ever we wanted to go. Mall is right down the ramp on the 3 rd floor.Genuine Hotels.com guest review
Although the hotel is a bit dated, it was very clean and it's in a great location. Pool area, not so great. Also no room service but super close to the Ala Moana shopping center where there are a number of restaurants. Service was great and staff helpful and friendly. I would stay there again.Genuine Hotels.com guest review
"Perfect location for shopping"
We stayed in a 1BR Ocean View suite. Had our two kids. They have a sofa bed in the living room. First room we got the Bed was broken !!! They moved us to a higher floor room and all was good. Great location for shopping. Busy reception. It has a 3 star hotel feel around it including the rooms.Genuine Hotels.com guest review
"Average.....because of parking challenges!"
Usually like Ala Moana Hotel because of convenience to shopping center & being able to avoid Waikiki traffic. However, this visit was horrible due to NO PARKING....night club users took all valet & hotel parking. We parked down the SPOOKY street. Then, hotel manager was not so gracious....but after much discussion.....returned my $20.00 parking fee!!!! […] Ouch! Read moreGenuine Hotels.com guest review
hotel accommodated my 99 yr. old mother's request for roll-in shower; thought we had to wait until 3:00 pm check-in, but staff was able to prepare the room so wait was minimal.Genuine Hotels.com guest review
Getting a bit ragged.Genuine Hotels.com guest review
We only stayed overnight, but it happened to fall on Good Friday - it was quite busy - check-in went very smoothly, even though there was a line, the front desk clerks handled all in a timely fashion and they were very courteous and friendly. We used the valet quite a bit and they were all extremely courteous and FAST!!! They were kept very busy all […] through the night but we always got our car in just a few minutes! Elevators are fast! Read moreGenuine Hotels.com guest review
The best thing about the hotel is it's location relative to the ala moana mall.Genuine Hotels.com guest review
Everything was as advertised. Great central location.Genuine Hotels.com guest review
"Nice hotel next to the Ala Moana shopping center"
Hotel is near Waikiki beach, walking distance of about 3 blocks. Being the hotel is right next to the Ala Moana shopping center expect a lot of people in this area. The hotel is comfortable but noisy, especially at night. Great restaurants on site although higher priced than what we are used to.Genuine Expedia guest review
"For a nice staycation"
What I needed was a home away from home for a romantic get-a-way. I got this in the Ala Moana Hotel. It is less than 10 minutes walking from my work place so after work I could hop back to my room and rest before a night out with the other half. Its close to Ward Warehouse, so I could catch a late movie, and also close enough to Waikiki where you can […] go out for drinks afterward. Its also far enough away from Waikiki where the rooms aren't nearly as pricey as some other places. Read moreGenuine Hotels.com guest review
"Quiet for sleep"
I could sleep tight before my departure. This is most important for hotels.Genuine Expedia guest review
"Reasonable priced hotel near Waikiki beaches"
Hotel right next to the Ala Moana shopping center with lots of shopping and fast food restaurants, if that is what you are looking for. Very busy area, lots of traffic and people. Nice family park across the street with a nice beach and only a short walk. Rooms we had are compact but comfy for 2 people. Biggest issue is the traffic and people noise, […] which if you are a light sleeper is bothersome, but it does depend on whether you are on the ocean view or mountain view side, so you should request the mountain view for the quieter rooms. This is our second visit here and we will stay again when we come back. Read moreGenuine Expedia guest review
"Good Hotel For a Reasonable Price"
It was as rated by others. A good hotel at a good price. The only problem was the old fashion material in the bed covers. Other than that I was very happy. Great buffet breakfast!Genuine Expedia guest review
"Staff is not flexible"
I stayed there for 6 nights n extended another night. However for the extended night, I list my breakfast coupon and inform the staff about it and all they say was too bad, there's nothing they can do about it.Genuine Expedia guest review
Overall great experience. Loved the room!!!Genuine Hotels.com guest review
Excellent very nice and clean near shopping center and restaurants.Genuine Expedia guest review
Convenient location next to the mall and Convention Center. Ask for a room in the high tower to avoid noise from garbage trucks that woke us up at 6AM every morning. Maid service was spotty as number of towels varied daily.Genuine Hotels.com guest review
"Great Location; Great Rates!"
Located away from the high-traffic Waikiki area, next door to Ala Moana Shopping Center. Lots of places to eat and shop at Ala Moana; free Wi-Fi; easy parking $20 and less congestion. Clean and comfortable.Genuine Expedia guest review
"Very small room"
Not impressed at all. The room was very small and overcrowded with furniture. Refrigerator in room was so noisy we had to get up and unplug it.Genuine Expedia guest review
"Location perfect for me"
If you're looking to stay near Waikiki, but not right in Waikiki, then this is a good location for you. Not a far walk to Waikiki or the beach.Genuine Hotels.com guest review
"Enjoyed clones to shopping area!"
Great stay.Genuine Hotels.com guest review
Convenient for my needs.Genuine Hotels.com guest review
"Beds should be guaranteed"
Requested a king bed, but ended up with two doubles. Too small for my wife and I to comfortably sleep together. So, we each slept in one bed. Unfortunate since ours was a romantic getaway. Fortunate it was only one night. True that bed arrangements are not guaranteed.Genuine Hotels.com guest review
We have been at this hotel 2 years ago and our room was much roomier and biggerGenuine Expedia guest review
"beats the competition"
We had originally checked into a different hotel in the area that was supposedly the same star level. It was terrible. For the star rating in the area, this was a great hotel in a great location for a great price with great views and service.Genuine Hotels.com guest review
Although our stay in Hawaii was amazing, Our stay at this hotel was less than par. Check in was kept to 3pm. Our flight arrived early morning and we were forced to drive around with our luggage before being allowed to check in. After a 11 hour flight, I was less than pleased. We had to pay $75.00 to park in valet. The hotel staff were rush rush. It […] was like they were trying to get us in and out as fast as they could. The good news is that the restaurant on the 37 floor was AMAZING.. Dinner for two is a must. Read moreGenuine Hotels.com guest review
great room, staff were courteous. clean linens. will stay again,except for the price which was quite high due to demand that week( 5000 people for convention)Genuine Hotels.com guest review
"employees not sympathic"
the hotel was clean, and well situated but the employees of the reception desk and of the activities desk were not empathic neither sympathic at all.Genuine Hotels.com guest review
"Great amenities at a fair price"
This is a really nice hotel with better than average amenities (especially the gym and pool). What it really lacks is location as it's not on the beach and not that close to the action in Waikiki. Other than that it's a great hotel.Genuine Hotels.com guest review
"Great location for shopping, proximity to beach,"
We always enjoy staying at the Ala Moana Hotel because of its location. Local friends and family can visit us and also shop at the Ala Moana Center and dine in the area, too. Staff is extremely friendly and helpful!Genuine Hotels.com guest review
"Nice if you only spend one night..."
This hotel is nice if you are only spending one night before catching a cruise or have connecting fights. For that purpose its location is very convenient. Also convenient is the proximity to the Ala Moana Shopping Center with a skybridge. But if you want professional and courteous service from staff and at restaurants, this is not the place to stay. […] To get a good cup of coffee in the morning (yes there is a coffee maker in the room) it will take a walk to the shopping center. If you want to have a mid afternoon cocktail...it will take a walk to the shopping center. And if you want take out from the restaurants or room service, it will not happen. I would not recommend this hotel, again, unless you are staying one night to head for a cruise, or a connecting flight in which case the location is very good. Read moreGenuine Expedia guest review
This hotel is convenient to Ala Moana Shoppiing Center and Waikiki without being in the center of it all. The hotel staff seemed to do well even though it seemed that there was a large convention there at the same time. The check-in, check-out, and bell service were all timely and pleasant.Genuine Expedia guest review
The Ala Moana hotel offered the best rate of all the hotels I looked at for my stay in Oahu and it was well worth the cost. It's not the hotel with the most frills, but it's close to the beach and across the street from a large mall, centrally located in Honolulu, close to restaurants, close to public transportation, and an easy drive to pretty much […] anywhere on the island. Parking was $20 a day, less than at several other hotels and well worth it to be able to make last-minute decisions about what to do any given day without having to count on public transportation. An "Expedia Expert" in the lobby can help you with any organized tours you might want to take. The noise from the garbage truck before 6 am every morning could be a problem for people on lower floors. Read moreGenuine Expedia guest review
We got there earlier than expected and they nicely let me check in early.Genuine Expedia guest review
"Nice hotel near beach"
Very convenient and close to everything. Staff was wonderful and very helpfulGenuine Expedia guest review
Pool area was great - much bigger and better than I expected. Very convenient walk to the Hilton Hawaiian Village which was hosting my conference. If you walk a block or so away from beach along Atkinson you'll come to the Atkinson Grill (little hole in the wall) which is great for breakfast - or any meal.Genuine Hotels.com guest review
Given a room for handicapped (we are not handicapped). Had an automatic opening door that was very LOUD and slow. Made leaving the room disturbing to person trying to rest on the room.Genuine Hotels.com guest review
Coming from another island, I picked this hotel for its convenience to the doctor and surgery center. Although no coffee shop, there is a store where one can buy food, etc. The bar and Signature Room restaurant atop the hotel is a wonderful and calm place to relax with piano music. Of course, for shopping at Ala Moana it is ideal. Plus there are plenty […] of food service places. I plan to return in Feb. Read moreGenuine Hotels.com guest review
"Hotel room rate"
Its was so disappoint for Hotel, When we check in Hotel, Front staff only gave me 1bets for us, even we requested 2 bets, she said that our hotel rate is only 1 bet in the room with sofar,Room was so small ,she said second person sleep sofar !! so we paid extra $30 +tax per night for upgrade, so exrea money 7days $210 +tax from my pocket, we hope return […] that money from expedia, please Read moreGenuine Expedia guest review
"Nice and roomy"
I have stayed there a few times, and have not regretted being a guest. And how can one argue having the Signatures restaurant in the building. A must dining experience if in the area. But do stay away from the in-house delivery pizza place; overly seasoned and not at all worth the box it comes in.....Genuine Expedia guest review
"A good price for a nice hotel room"
The room was quite nice, though the bed was a little small. However, I liked the fact that there was no quilt on the bed, but the comforter was covered with a sheet, which I found much more sanitary. The hotel is just next to the mall (convenient for breakfast and other meals) and the park is just across the road (very convenient for a morning jog or […] swim). All in all, great value for a hotel room. Read moreGenuine Hotels.com guest review
"Girls night out at Rumors"
I really enjoyed the room that I stayed in because it had a sofa bed. It was really comfortable.Genuine Expedia guest review
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