All staff were very helpful and kind, and rooms were large and clean.Genuine Expedia guest review
Very clean and the bar staff was fantastic. The only complaint is that the mattress was really soft. Great location-not far from the outlet mall or The Palace and near many nice restaurants. Also easy to get on the highway from the location. Would recommend.Genuine Hotels.com guest review
Overall, nice but I don't think I would stay in the future.DaveGenuine Hotels.com guest review
"Nice hotel and very clean with friendly staff."
The room was very clean as if nobody had stayed there before me. The pool and workout area was very clean as well. It was a fancy place for the affordable price. The staff was very helpful and pleasant. I enjoyed my stay.Genuine Expedia guest review
Accommodations were very comfortableGenuine Hotels.com guest review
"Wonderful place to stay."
We found Christmas Salvation here during a power outage. We can't say enough wonderful things about this property. The staff was so friendly and accommodating that it made us forget that we were staying for any other reason than rest and relaxation. They made our Christmas magical.Genuine Hotels.com guest review
We decided to stay here because the Hampton Inn next door was under remodel. This Hilton is getting closer to needing professional makeover at some point as it is not a 4 star place anymore even though it is close. You can tell the carpet is worn/dirty, walls & furniture have aged and it just doesn't have that new smell that makes it a 4+ hotel that […] you want to stay at if there is a true 4 star in the area you can. In that area though the cheaper hotels get beat up faster due to party people & more traffic so with this being higher priced it has avoided a lot of the bad crowds. The staff was extremely nice from front desk to the restaurant more than you will find at any hotel. They were top notch people too. The room was completely silent so you had no idea if anyone was in the room next to you. This is nice when you really want to have a good night sleep. The bed was like a bed at home with pillow top covers too. Great food & also if you need computers that work they have a nice setup by the fireplace downstairs. Saw a lot of kids having fun in the pool room as well. I'd stay there again compared to the other places around as peace and quiet, food & nice employees are worth the extra in todays world. Read moreGenuine Expedia guest review
Stayed Christmas night 2013. Staff was welcoming but few in number. The restaurant and bar were closed due to the holiday which left us to do without. The room was a clean two room suite with large bathroom and comfortable bed. However, the TV cable did not work. When I phoned the front desk they offered to switch our rooms since they did not have anyone […] available to service the equipment. We were already to end the day and declined. Yes, I would recommend this property but if you're looking for a higher level of service, perhaps not the place to stay at Christmas. Read moreGenuine Expedia guest review
"more $$$ but a few less amenities"
What I don't understand about a Hilton is you pay for money for a nice place but you don't get what even a basic hotel offers. Free Breakfast. Thats the only downfall of this hotel. The room was awesome and the hotel looked really nice. So only 4 *'s due to paying more for receiving less.Genuine Hotels.com guest review
Great!!!Genuine Hotels.com guest review
I had a 50$ miscellaneous charge to my account for no reason what so ever.Genuine Hotels.com guest review
"Good stay but disappointing occurrence"
Enjoyed our stay. Very clean nice rooms. Friendly and accommodating front counter staff. Disappointed with the theft from our room. Went with 2 other couples so 3 rooms in total. We left our room which had 3 bottles of wine with the intention of retrieving them later. Two bottles of wine were not even opened! When we went back to our room at 10:00 a.m., […] well before check out, which we hadn't done, everything was gone! We had 3 rooms but everyone was congregating in our room. We had not all left the hotel yet. Read moreGenuine Hotels.com guest review
"Nice hotel but poor service in restaurant/bar area"
We stayed 2 nights and our first night was great with good service, however the 2nd night was a different wait person and even though we were only one of 2 couples in the restaurant at the time, the service was very poor. The room was nice and fairly comfortable. But due to the poor service in the restaurant probably will choose a different location […] next time. Read moreGenuine Hotels.com guest review
Had to stay in the area after performing in the area. Found the hotel clean, staff friendly and professional, and the property itself very pleasing. Rooms were beautiful with a TV in the bedroom and the "living" area of the suite. Love the open central area with the skylights, balconies, and glass wall on the elevator for a view when using it. Would […] definitely stay here again! Read moreGenuine Hotels.com guest review
"quiet and comfortable"
love the fact that the heater/ac was in one room and bed in another met for great sleep pillows perfect bed very comfortable good lighted parking and close to everythingGenuine Expedia guest review
Nice hotel. Not much around it though.Genuine Hotels.com guest review
The reception staff was awsome. Lauren and Theresa went out of their way to accomodate us. Rustan changed out our pillows for a feather free room and then came back to check on us! Erin was a great wait staff at breakfast... Very personable and attentavive. We would love to come back and stay again!Genuine Hotels.com guest review
"nice hotel. out of the way."
bathroom wall paper was coming off. staff was very nice. breakfast was expensive. nice bar. close to Palace of Auburn hillsGenuine Expedia guest review
"Close to the Palace!"
This hotel was just a couple of miles away from the Palace where we were attending a concert. The room was beautiful and check in and check out was efficient and painless. The only thing that could have made it better is if they provided a shuttle service to and from the venue!Genuine Hotels.com guest review
"Nice place! Would stay there again."
Excellent hotel! Clean, friendly and close to the Palace.Genuine Expedia guest review
Not worth the cost. Small, uncomfortable beds. Old decor, small bathroom and no breakfast. I had to park behind the motel in the dark and walk all the way around to get to an entrance.Genuine Expedia guest review
comfortable, very crowded at check-in, mistakes were madeGenuine Expedia guest review
"Very comfortable stay"
Top notch hotel. Suite was perfect for our needs. Was there for only one night, but I would stay there again without any hesitation.Genuine Hotels.com guest review
Everything was beautiful. The hotel, the room, the decor. The food was also wonderful, which is sometimes a hit or miss. I would highly recommend!Genuine Expedia guest review
"More than expectations"
The hotel staff was friendly and helpful. The room was spacious and exceeded our needs. The location was ok. If I ever need to come to Auburn Hills again I would definitely stay there again.Genuine Hotels.com guest review
"Hilton auburn hills stay"
Hotel was excellent and I'd stay at that hotel anytime I visit DetroitGenuine Hotels.com guest review
"One of the best hotels i have stayed in"
Usually when hotels provide pictures, they are very misleading. I cannot say that about this hotel. The rooms were exactly as pictured online! The beds feel like clouds and the hotel staff were VERY friendly. I am very VERY pleased with my stay at this establishment and will highly recommend it to others.Genuine Hotels.com guest review
"Close to the Palace"
Beyonce concertGenuine Hotels.com guest review
"Wonderful place to stay"
Went to a concert at dte energy center, this hotel is closeGenuine Expedia guest review
"Located close to Palace of Auburn Hills"
Great hotel, enjoyed our stay. Hotel staff very accommodating. We came for a concert and unfortunately didn't get to use many of the amenities. I would stay again definitely.Genuine Hotels.com guest review
Nice location for going to an event at The Palace of Auburn Hills! I recommend it highly.Genuine Hotels.com guest review
"Hilton suites Auburn Hills"
A very nice place for a great price. We had a family reunion nearby, and it was the best deal around. Great hotel, and the suites were perfect for my family. I will be back.Genuine Hotels.com guest review
"Great hotel, breakfast bar could be better"
Great hotel, breakfast bar could be better, we will stay their again the next time we are in town!!!Genuine Expedia guest review
"Great Location for The Palace of Auburn Hills!"
The hotel staff was friendly and courteous. the rooms were clean and comfortable. Five of my girlfriends and I stayed in a two room suite with two beds and a pullout couch. It was a great way to spend the weekend together. We did have an issue with the foldout couch being jammed however the maintenance man came and addressed the issue immediately. I […] highly recommend this hotel and would stay again. Read moreGenuine Hotels.com guest review
"Serves its purpose"
Stayed here on a weekened while visiting some family nearby. Hotel is well done; large rooms, very clean & looks like it's most typically used for business travelers during the week. The hotel location is in close driving proximity to numerous things, however the area immediately around the hotel leaves a lot to be desired.Genuine Hotels.com guest review
We visit the area frequently and have stayed at a number of hotels. This is by far the nicest thus we stay here when it's available.Genuine Hotels.com guest review
You know how when you select a hotel sometimes and wonder just what you are getting, well have no fear with this Hilton selection, it is TOP DRAWER!!! We did not take any meals there as we were returning to an area that we had moved away from six years ago so we knew where we wanted to eat, therefore I can not rate the food. I am betting it was good […] however. If we return to the area again this Hilton will be our choice. Read moreGenuine Hotels.com guest review
"Exactly what you'd expect."
I stayed here for a wedding. The hotel was nice, and the room was comfy and clean. However, the service wasn't great (they were a bit edgy/rude...maybe too much going on??) and not too many amenities were included for the price (no internet, no breakfast...all available but extra $$$). Okay experience overall...about what I'd expect.Genuine Expedia guest review
"A pleasant stay!"
The staff of the hotel from top to bottom were very friendly and attentive. The room was very comfortable and the restaurant was very good. We will definitely go back.Genuine Expedia guest review
Awesome will b backGenuine Hotels.com guest review
"spacious and comfortable"
As we were on a 4 night visit for a wedding and visiting friends, we wanted accommodations that allowed us to spread out a bit. The suite was perfect. The hotel is very attractive. The price was excellent.Genuine Expedia guest review
good clean room. Did not get maid service -- stayed too late each day in the room. But room was comfortable. Wi-fi included. Location: view of the under-used Pontiac Silverdome. Not exactly beautiful. But close enough to Oakland University, which was my destination.Genuine Hotels.com guest review
"Love this hotel"
We LOVE staying at this hotel. Perfect location, quiet, very friendly staff. The rennovations were nicely done!! We will stay in this hotel everytime we come up to Auburn Hills!! The food is excellent as well!! Thank you for another great stay!!!Genuine Hotels.com guest review
Initially, we couldn't get into the hotel because the front door and lobby were being completely renovated. The guest entrances were locked making it difficult to enter the building. We had my elderly mother with us and the girl that finally let us in was extremely rude. After bringing this situation to the attention of the manager they were very accommodating. […] They gave us a wheel chair for our mother and that helped significantly. Our room was not stocked with hangers, glasses trash bag liners...They brought them when we requested.The rest of the staff was very helpful. They did not have their hotel handicap accessible. (i.e. when we wheeled our mother off the elevator to go to breakfast they had blocked off the ramp to the breakfast/ exit area so the construction workers assisted my mother down the 4 steps and carried her wheelchair for her. ) I am not sure what we would have done without the construction workers help all weekend! I would have expected more from the Hilton. It will be nice when the work is completed. Read moreGenuine Hotels.com guest review
"Great hotel for everyone!"
The staff was extremely helpful and thoughtful. It was a great room, close to our parking spot in the back.Genuine Expedia guest review
"Very nice hotel!"
We did not check in until 11pm, as we were staying there for a dance competition nearby. The hotel was under construction, so it was difficult to navigate throughout and find our room. Finding a parking spot was also difficult, and we ended up parking back by the pool because we thought we could go in that entrance. However, the door would not unlock, […] so we had to tote all of our stuff halfway across the property to get inside. We were in a suite, and it was beautiful. THe bathroom was nicer than my bathroom at home! The only complaint I had is that it was 9.95 to use the Internet! I have stayed in some dumpy hotels, and they have always included free wifi. We did not eat at the hotel retaurant, so I do not know the quality of the food. Read moreGenuine Expedia guest review
The staff was wonderful and very friendly. When I requested somethng I received it right away.Genuine Hotels.com guest review
What a great experience. Each staff member was extremely friendly and went out of their way for us to make our stay amazing. Haven't had service like that ever! Great, clean, beautiful hotel!!Genuine Hotels.com guest review
It was a beautiful hotel. I would definetly stay again.Genuine Expedia guest review
"Disappointing stay at Auburn Hills Hilton Suites.."
I took my girlfriend to stay there for our 1yr anniversary and we were disappointed to find that both the jacuzzi and sauna were out of service while we were there. When I inquired about it, the front desk attendant informed me that they were uninstalling the sauna later in the week and missing a part to propel the jet nozzles in the jacuzzi. To advertise […] both amenities and not have them in service is reprehensible and literally constitutes false advertising! And on top of that, when I ordered the breakfast room service, they forgot my sausage patties. So I was inconvenienced by having to call down to room service and have them make another trip to bring some to me. On a positive note, the room was very nice and felt very clean. Although not a completely bad experience, it still did not live up to my expectations for the premium rate I paid for my stay, and it put a damper on our special occasion. In the future, I will not choose any Hilton Hotels for fears that I will encounter similar issues. Read moreGenuine Hotels.com guest review
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