comfortable, very crowded at check-in, mistakes were madeGenuine Expedia guest review
"Very comfortable stay"
Top notch hotel. Suite was perfect for our needs. Was there for only one night, but I would stay there again without any hesitation.Genuine Hotels.com guest review
Everything was beautiful. The hotel, the room, the decor. The food was also wonderful, which is sometimes a hit or miss. I would highly recommend!Genuine Expedia guest review
"More than expectations"
The hotel staff was friendly and helpful. The room was spacious and exceeded our needs. The location was ok. If I ever need to come to Auburn Hills again I would definitely stay there again.Genuine Hotels.com guest review
"Hilton auburn hills stay"
Hotel was excellent and I'd stay at that hotel anytime I visit DetroitGenuine Hotels.com guest review
"One of the best hotels i have stayed in"
Usually when hotels provide pictures, they are very misleading. I cannot say that about this hotel. The rooms were exactly as pictured online! The beds feel like clouds and the hotel staff were VERY friendly. I am very VERY pleased with my stay at this establishment and will highly recommend it to others.Genuine Hotels.com guest review
"Close to the Palace"
Beyonce concertGenuine Hotels.com guest review
"Wonderful place to stay"
Went to a concert at dte energy center, this hotel is closeGenuine Expedia guest review
"Located close to Palace of Auburn Hills"
Great hotel, enjoyed our stay. Hotel staff very accommodating. We came for a concert and unfortunately didn't get to use many of the amenities. I would stay again definitely.Genuine Hotels.com guest review
Nice location for going to an event at The Palace of Auburn Hills! I recommend it highly.Genuine Hotels.com guest review
"Hilton suites Auburn Hills"
A very nice place for a great price. We had a family reunion nearby, and it was the best deal around. Great hotel, and the suites were perfect for my family. I will be back.Genuine Hotels.com guest review
"Great hotel, breakfast bar could be better"
Great hotel, breakfast bar could be better, we will stay their again the next time we are in town!!!Genuine Expedia guest review
"Great Location for The Palace of Auburn Hills!"
The hotel staff was friendly and courteous. the rooms were clean and comfortable. Five of my girlfriends and I stayed in a two room suite with two beds and a pullout couch. It was a great way to spend the weekend together. We did have an issue with the foldout couch being jammed however the maintenance man came and addressed the issue immediately. I […] highly recommend this hotel and would stay again. Read moreGenuine Hotels.com guest review
"Serves its purpose"
Stayed here on a weekened while visiting some family nearby. Hotel is well done; large rooms, very clean & looks like it's most typically used for business travelers during the week. The hotel location is in close driving proximity to numerous things, however the area immediately around the hotel leaves a lot to be desired.Genuine Hotels.com guest review
We visit the area frequently and have stayed at a number of hotels. This is by far the nicest thus we stay here when it's available.Genuine Hotels.com guest review
You know how when you select a hotel sometimes and wonder just what you are getting, well have no fear with this Hilton selection, it is TOP DRAWER!!! We did not take any meals there as we were returning to an area that we had moved away from six years ago so we knew where we wanted to eat, therefore I can not rate the food. I am betting it was good […] however. If we return to the area again this Hilton will be our choice. Read moreGenuine Hotels.com guest review
"Exactly what you'd expect."
I stayed here for a wedding. The hotel was nice, and the room was comfy and clean. However, the service wasn't great (they were a bit edgy/rude...maybe too much going on??) and not too many amenities were included for the price (no internet, no breakfast...all available but extra $$$). Okay experience overall...about what I'd expect.Genuine Expedia guest review
"A pleasant stay!"
The staff of the hotel from top to bottom were very friendly and attentive. The room was very comfortable and the restaurant was very good. We will definitely go back.Genuine Expedia guest review
Awesome will b backGenuine Hotels.com guest review
"spacious and comfortable"
As we were on a 4 night visit for a wedding and visiting friends, we wanted accommodations that allowed us to spread out a bit. The suite was perfect. The hotel is very attractive. The price was excellent.Genuine Expedia guest review
good clean room. Did not get maid service -- stayed too late each day in the room. But room was comfortable. Wi-fi included. Location: view of the under-used Pontiac Silverdome. Not exactly beautiful. But close enough to Oakland University, which was my destination.Genuine Hotels.com guest review
"Love this hotel"
We LOVE staying at this hotel. Perfect location, quiet, very friendly staff. The rennovations were nicely done!! We will stay in this hotel everytime we come up to Auburn Hills!! The food is excellent as well!! Thank you for another great stay!!!Genuine Hotels.com guest review
Initially, we couldn't get into the hotel because the front door and lobby were being completely renovated. The guest entrances were locked making it difficult to enter the building. We had my elderly mother with us and the girl that finally let us in was extremely rude. After bringing this situation to the attention of the manager they were very accommodating. […] They gave us a wheel chair for our mother and that helped significantly. Our room was not stocked with hangers, glasses trash bag liners...They brought them when we requested.The rest of the staff was very helpful. They did not have their hotel handicap accessible. (i.e. when we wheeled our mother off the elevator to go to breakfast they had blocked off the ramp to the breakfast/ exit area so the construction workers assisted my mother down the 4 steps and carried her wheelchair for her. ) I am not sure what we would have done without the construction workers help all weekend! I would have expected more from the Hilton. It will be nice when the work is completed. Read moreGenuine Hotels.com guest review
"Great hotel for everyone!"
The staff was extremely helpful and thoughtful. It was a great room, close to our parking spot in the back.Genuine Expedia guest review
"Very nice hotel!"
We did not check in until 11pm, as we were staying there for a dance competition nearby. The hotel was under construction, so it was difficult to navigate throughout and find our room. Finding a parking spot was also difficult, and we ended up parking back by the pool because we thought we could go in that entrance. However, the door would not unlock, […] so we had to tote all of our stuff halfway across the property to get inside. We were in a suite, and it was beautiful. THe bathroom was nicer than my bathroom at home! The only complaint I had is that it was 9.95 to use the Internet! I have stayed in some dumpy hotels, and they have always included free wifi. We did not eat at the hotel retaurant, so I do not know the quality of the food. Read moreGenuine Expedia guest review
The staff was wonderful and very friendly. When I requested somethng I received it right away.Genuine Hotels.com guest review
What a great experience. Each staff member was extremely friendly and went out of their way for us to make our stay amazing. Haven't had service like that ever! Great, clean, beautiful hotel!!Genuine Hotels.com guest review
It was a beautiful hotel. I would definetly stay again.Genuine Expedia guest review
"Disappointing stay at Auburn Hills Hilton Suites.."
I took my girlfriend to stay there for our 1yr anniversary and we were disappointed to find that both the jacuzzi and sauna were out of service while we were there. When I inquired about it, the front desk attendant informed me that they were uninstalling the sauna later in the week and missing a part to propel the jet nozzles in the jacuzzi. To advertise […] both amenities and not have them in service is reprehensible and literally constitutes false advertising! And on top of that, when I ordered the breakfast room service, they forgot my sausage patties. So I was inconvenienced by having to call down to room service and have them make another trip to bring some to me. On a positive note, the room was very nice and felt very clean. Although not a completely bad experience, it still did not live up to my expectations for the premium rate I paid for my stay, and it put a damper on our special occasion. In the future, I will not choose any Hilton Hotels for fears that I will encounter similar issues. Read moreGenuine Hotels.com guest review
"I would definately stay here again."
I was very happy with this hotel. Expedia offered us a great rate and the customer serivce rep upgraded our room for us when we checked in. Room service was really fast and friendly. I would definately stay here again.Genuine Expedia guest review
well it would have been fine untill we found bloody sheets it the pull out couch!!!!! Disgusting!! Then the night desk help said they didnt have access to getting a new mattress pad for us?? Are u kidding me? We will NEVER stay at a Hilton again!!Genuine Hotels.com guest review
Very nice, close to the Palace of Alburn Hills,down the road from the old Silverdome.Genuine Hotels.com guest review
"disappointed in the details"
I booked this room because of the high rating. For the hotel being rated as high as it was I would expected that the little details would not be overlooked and/or ignored. The hotel lobby and staff we kind enough, but our room was where the disappointment started. The headboard was missing tufting buttons, the was a huge black chip in the white tub […] in the bathroom, tiling in the bathroom was very dated compared to the rest of the room. The biggest issue I had was you could turn on the cold water handle in the bathroom sink, but no cold water would come out. There were no apologies when we notified the front desk and no mention moving us or anything. There is nothing like trying wash your face and brush your teeth with scalding hot water. I can say that I will not go back to this hotel again paying the price I did. I would not have ever rated this as a 4.5 star hotel. Read moreGenuine Hotels.com guest review
Everything was wonderful except no free wi-fi in our room. You have to use the business center or pay $9.95 for the day or $2.99 per hour. I've never stayed at a hotel w/o free wi-fi.Genuine Hotels.com guest review
Their hotel is a little bit older. Nice overall quality. They make it tough to order room service and you can't grab a bite to eat during the day.Genuine Hotels.com guest review
"Weekend for Ball Game"
Very expensive for the area and can't believe they charge for. Everything is a extra even the Internet in today's world would be like charging for lights!Genuine Expedia guest review
"Nice place for a weekend stay!"
Room, hotel and service were great! The hot tub was unfortunately not working and the sauna could use a facelift...Genuine Expedia guest review
Big rooms,could use queen beds instead of double though.although i could find cheaper rooms with breakfast, i like the size of these rooms.Genuine Hotels.com guest review
"Not a very good neighborhood"
We did like the hotel, but doesn't seem like a very safe neighborhood.Genuine Hotels.com guest review
The stay was ok; hotel was pricey for what you get. Our bathroom smelled really bad, like pet urine. I also found dog food on the floor, not sure if it was vacuumed. The floor also had a couple of spots that were wet; don’t know if that was dog piddle or what... We basically used the hotel to sleep; we did not use any amenities. Also, this hotel has […] a continental breakfast as advertised, but they DO CHARGE you for it. It is not a typical continental breakfast that is free. Read moreGenuine Hotels.com guest review
"enjoyed our stay"
Clean and stylish,friendly service too. Complaints would be;small beds,low water pressure in the shower and the kitchen bar area was not separate from the living area.Genuine Expedia guest review
Very friendly , clean , and up to date.Genuine Hotels.com guest review
The hotel was very nice and in a convenient location for several of the attractions we saw in Michigan. My only complaint is that at some point in time the room was smoked in and you could still smell the lingering Oder. In this day and age I did not think you could smoke indoors anywhere!Genuine Hotels.com guest review
When I paid soo little for the room I expected a run down hotel and a run down room. The hotel was very nice and very clean. The room that we booked was a regular room and it was upgraded to a suite for no extra charge. I cannot explain enough how I was pleased with this hotel.Genuine Hotels.com guest review
They did not clean our room until after 4PM and the second day we just told them to forget it.Genuine Expedia guest review
Great hotel and great service. The only problem was that the bathroom sink was leaky but maintenance came when I called and fixed it. No loud neighbors and it was a relaxing stay. Will definitely stay again.Genuine Hotels.com guest review
"Auburn Hills Hilton Suites"
Although we made reservations for 4 for a suite and were promised free breakfast, we only got vouchers for two breakfasts each day.Genuine Hotels.com guest review
"Hilton in Auburn Hills"
We loved this hotel. Wonderful stay. Will stay again when we visit our daughter.Genuine Hotels.com guest review
"Great hotel but miss leading age limit"
They had great service and the room was pretty comfy but the age limit of the hotel was wrong. On the website it said 18+ when we went to the hotel it was 21+, I almost didn't get into a room because of this mistake.Genuine Hotels.com guest review
"Great price not so great room"
Stayed here because we got a great deal. Upon checking in everything seemed great. Because we had an outing we basically dropped our bags off and left. When we got back in, the pool which should have been open was closed, and the restaurant was having technical difficulties. We decided to just hang out in our room when we found a list of things wrong. […] The toilet leaked, as did the shower, the sink was hard to turn on and made an awful noise when turning the knobs, the button on the ottoman was ripped out leaving metal exposed, the desk had something crusted on it, our room door didnt shut without being pushed and the deadbolt did not work. We could have told someone but by the time everything was discovere it was late and we did not want to switch rooms. Can't help wonder if we got a dirty messed up room because we got a great deal. Read moreGenuine Hotels.com guest review
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