"staff was very good"
stayed there twice for three days total. decent stay because of location..Genuine Expedia guest review
"Nice enough place to sleep"
This is a nice little family hotel. It is a throwback to the 60's hotel and is not a resort. It met the needs that I required for a stay in Hilo.Genuine Expedia guest review
Internet access shut off after about 2 hours. Other than that, good to go for an overnighter.Genuine Hotels.com guest review
"Homey, relaxed local great"
Excellent in every way.Asked for an ocean view room and got one. Beautiful ocean and pond views /across the street from a lovely Banyan tree lined walk close to restaurants, although there was a great one in the hotel. Access to internet in lobby was given extended stay and also a courtesy room while waiting for flight time, at no extra cost. Local […] musicians rotated in restaurants so got taste of the variety of styles. Close to Liliuokalani Park and Moku Ola Island - all w/in close walking distance. Read moreGenuine Hotels.com guest review
"Clean and convenient"
The only reason for the score of 4 was traffic noiseGenuine Expedia guest review
The staff was very friendly and helpful. They would go and look up information for us and print it and give it to us if we had questions about attractions. It took only a few minutes to drive to the airport, which was so convenient. Their street parking was never a problem, there were always spots available. My family and I like to eat light food, which […] is hard to come by on the Island, but the Coconut Grill (their restaurant) had food that tasted good, POG juice, friendly staff, and something for everyone in the morning that was reasonably priced. It's a standard hotel. A clean/neat place for you to come back to and rest your head after a day of hiking, sight-seeing, driving, beaching, or vacationing. Nothing crazy/over the top. Definitely would recommend it to a friend. Read moreGenuine Expedia guest review
The hotel looks older but the rooms were fresh and modern looking, very tasteful. The location is beautiful right on the bay and a lovely lagoon-like park. The restaurant attached to the hotel is actually pretty good. I would definitely go back!Genuine Hotels.com guest review
"needed a room for the night before leaving Hilo"
Front desk staff was extremely nice. Room was very clean. Downside was it was upstairs. Kind of small but adequate and I really appreciated that it had many electrical outlets in all the right places. Good windows.Genuine Expedia guest review
"Central located in Hilo town"
It is own by a Hawaiian family and they kept it simple for anybody that just want to relax.Genuine Expedia guest review
The hotel is very nice given the age. Other than the bathroom light also being connected to the hallway light, so you could not leave a light on in the bathroom, I thought the place was fine. Perfect, if you get into HILO airport late.Genuine Expedia guest review
"Just what we were looking for!!!"
After a long day of driving from Kona through the volcano this was exactly what we needed. Stopped at Cafe Pesto for dinner…..Awesome!!!! Then headed to the hotel after. Staff was very friendly, rooms clean, bar and restaurant attached. Breakfast included with your inexpensive stay and it was delicious! There were 3 options healthy choice (fruit, oatmeal, […] banana bread); pancakes/eges; or eggs, potatoes, meat and bread. I am going back to the Big Island in a few weeks and already booked my room for return!! One thing to know is Hilo closes down around nine so plan on being in a little early to grab dinner. Don't miss out on Cafe Pesto!! Read moreGenuine Hotels.com guest review
"No unpleasant surprises."
Hilo Seaside hotel delivers all the facilities and services you can expect, but not really more than that. Great location, clean pool, laundry facilities, wi-fi (that worked most of the time). A bit impersonal because there are just so many rooms, feels a bit like a rabbit warren, but our stay was pleasant and only really disrupted by the planes that […] roared overhead occasionally. Read moreGenuine Expedia guest review
"Meet up with the daughter"
Quiet, clean, local style. Just what I wanted. No negatives.Genuine Expedia guest review
The internet service needs to be improved.Genuine Hotels.com guest review
"Beautiful view from our lanai."
The hotel is open air and beautiful. We had a great view from our Lanai. The free breakfast was very good and all the meals we ate in the hotel restaurant were good. Service was great. The walls are a bit thin so, if you have a noisy neighbor that can be a bit irritating. Overall it was a wonderful place to stay.Genuine Expedia guest review
Easy access to both Hamakua Coast and Volcano. Local restaurants within 5-10 minutes drive.Genuine Expedia guest review
"Simple and Comfortable"
It was perfect for us, close to Hilo center, near the water, and a lovely pond with fish too numerous to count.Genuine Hotels.com guest review
"Friendly Staff! Needs to change 3 things."
First of all, the staff is very friendly, everyone is smiling and greeting-GREAT! The room was very clean and it was nice they provided a small refrigerator! But, I do have 3 issues I hope they will remedy: they really need to change their sheets -TOO THIN it looks and feels OLD! The towels absolutely need to be changed - they are old, thin and feels […] like it's been washed 1000Xs !! And please put a toilet seat COVER on the toilet seat ! -- I drape a towel over the toilet seat to prevent anything from dropping into the bowl from on top of the tank by accident. If there is no shelf/flat surface provided and only the top of the toilet tank to place your stuff, please provide a cover for the toilet seat. Read moreGenuine Expedia guest review
There is a parking issue at this hotel. If you aren't parked by 8PM there is a good chance you will not be able to park in the hotel parking lotGenuine Hotels.com guest review
Enjoyed our stay at the Hilo Seaside, had a wonderful view of the harbour and park. Our room overlooked the koi pond, which made for a peaceful stay. The resturant had a good selection on the menu and the food was good. Overall, the hotel is a bit dated, but has been kept in good shape. The staff was very friendly and accommodating.Genuine Expedia guest review
"front desk staff acted like they didn't know what"
When we made the reservation free breakfast was supposed to be included. Nothing was said by the front desk about a free breakfast when we checked in. We ended up going out to breakfast the next morning paying for it ourselves $35. As we were checking out I mentioned about the breakfast offer and the front desk staff acted confused then someone checked […] and sure enough there were two vouchers for breakfast at the front desk, but nothing was said abiout it at check in. Very irritating!! Read moreGenuine Expedia guest review
nice, somewhat old hotel. very clean. very friendly staff. perhaps too close to airport runway for light sleepersGenuine Hotels.com guest review
"Super clean, VERY friendly and helpful staff."
Great Staff, rooms very clean. Not as modern as some but very homey feeling, did I say spotlessly clean? We will definitely stay there again.Genuine Expedia guest review
"Nice Hotel,Close to town and beach"
We really enjoyed our stay. Rooms were clean and well maintained. Staff was very friendly and helpful. The pool was nice as was the restaurant which is part of the hotel. We would stay there again!!Genuine Expedia guest review
It's a 64 year old hotel with a great staff It's not the Ritz but the price isn't etherGenuine Hotels.com guest review
"A quick retreat"
We used Hilo Seaside as our base for the 2 nights we had left on the Big Island. We were more interested exploring the surrounding areas than hanging out at the hotel itself, but it was a great spot to lay our heads at the end of the day. The beds were comfy! The bathroom lightswitch was located in a funny place though.Genuine Expedia guest review
Great views and location. Shower head was a little low for someone over 6 foot tall but overall very pleaded with my stay and staff.Genuine Hotels.com guest review
Budget motel, walls are thin and carpet is old. Great location in Hilo, minutes from airport. Pool and a restaurant are onsite. Across the street from ocean. Has lots of parking. Great service from hotel staff.Genuine Hotels.com guest review
"Very Nice Hotel Next to Airport"
This hotel is owned and operated by a Hawaiian family that really care about their property and their guests. It is an older property, but well cared for.Genuine Expedia guest review
Great hotel excellent service friendly people I will stay there againGenuine Expedia guest review
"Loved seeing the boats at the bay"
Hotel close to everything - clean - love the open air - everyone friendly and helpfulGenuine Expedia guest review
"Great Location, Great Price in Hilo"
We stayed at the Hilo Seaside Hotel twice, once with a group early in our stay in Hawaii and later on our own. Both times we were appreciative of the location -- very near the airport-- and the services. (We arrived late in the evening the first night.) During our second stay we took advantage of the location near the Botanical Park and Coconut Island […] to walk over there and ebjoy the view. Overall it was a very pleasant experience. Read moreGenuine Hotels.com guest review
"Staycation from Oahu"
Booked a package deal through Expedia to take a much needed couple of days off Oahu and see some sights throughout the Big Island. Originally requested a king size bed, but arrived later in the day and there were none left for the first night. Staff made sure that I got moved to a king bed for the remaining nights of my stay. Hotel was built in the […] 1950's so there are no elevators, to get to rooms on 2nd and 3rd floors stairs are the only way up, so if you need assistance, make sure to request a 1st floor room. Read moreGenuine Expedia guest review
"Clean, friendly, convenient"
Staying overnight for a business trip and was looking for inexpensive, safe, clean lodgings.Genuine Expedia guest review
"Situated on Beautiful Banyon Street"
We were only here less than a day, so I don't know what it would be like to stay a while. Our room was very nice & had a view of the koi pond and bay. I liked the louvered windows to let in fresh air. The a/c unit was noisy but worked fine, and we used it at night. The room had 2 full-size beds. Everything was nice enough, and the women who worked there […] were genuinely friendly. We walked to a Thai restaurant for dinner. We took a walk to the park & enjoyed the beautiful banyon trees. We booked through Expedia with included breakfast. The breakfast was good enough, and the service was friendly & efficient. It seems that all hotels in Hawaii are expensive, and this one was a better value than most. Read moreGenuine Expedia guest review
"Old but excellently maintained"
Nice hotel for it's age. Everything worked well and I liked the location.Genuine Expedia guest review
"great park down the street"
Well we didnt spend a lot of time in the room but when we were in it it was good. The koi pond is over the top. Will use again.Genuine Hotels.com guest review
"The Motor Lodge Lives!"
We loved the nostalgia of this motel --- it's a trip back in time in a good way. It was very clean and comfortable, well located and priced right. The bed was really comfy and the balcony had a view of both the fish pond and the bay. We would definitely stay here again.Genuine Hotels.com guest review
Quiet hotel close to volcano park. Nice staff, very quiet and comfortable room. Excellent restaurant owned by the hotel -- Coconut Grill, delicious Hawaiian food.Genuine Expedia guest review
There are not very many hotel options in Hilo. This hotel is a great value and the pictures have not been updated on the website. The staff is wonderful.Genuine Expedia guest review
"Second stay,week later, different unit, only ok"
This was our second stay here and the unit was large but had only one bath and was quite dated and dim. Service is still great and location is very nice.Genuine Hotels.com guest review
"Hotel is OK but the service was very good"
Hotel is OK, but the service was very good. The staff is very helpful. The on premise restaurant has good food and good service.Genuine Expedia guest review
"Great Budget Travel Hotel"
Hilo Seaside is not luxurious by any means but it was very comfortable, very clean and conveniently located hotel (walk to Banyan Drive, central to many different stops on the windward side of Hawai'i). I stayed at the Sheraton in Kona the week before and felt the besides the style of and size of the rooms at the Seaside, it had many of the same amenities […] and services that the Sheraton offered (i.e. shampoo/conditioner, shower cap, sewing kit, in-room coffee/tea offerings, etc.). My room did not have a bathtub but I believe some rooms do. The hotel staff were very welcoming and helpful and the night security, uncle Manny, made sure that I parked my car safely and got to the hotel safely each night. Read moreGenuine Hotels.com guest review
"very nice park about 5 minute walk"
we got in late the front desk staff was very pleasant and got us to our room as quickly as they could. The restaurant attached to the hotel was very good that even after our stay we went back there to eat.Genuine Hotels.com guest review
Not a bad start for first time visit. Very close to downtown Hilo. Would like more touring options be made available in concert with the Hotel though.Genuine Expedia guest review
"Great Overnighter, Close to must-see sight!"
Wish it was longer. Beautiful courtyard garden and awesome in house restaurant.Genuine Hotels.com guest review
Clean and a good valueGenuine Hotels.com guest review
"Old and out dated but friendly"
The parking lot is not very big... But the front desk ladies were very friendly and helpful. We did not eat at the hotel so I can't say how it is. The room was very out dated but clean enough. It does have AC, tv, and the bed was comfy for the one night we stayed.Genuine Expedia guest review
"Mediocre; ridiculously low showerheads"
I stayed in Hilo for a few nights to see Volcano NP, which is about 40 minutes away. (General tip for Hilo: be prepared for rain!) As for the hotel, it's alright, certainly not great. The biggest negative for me was the shower - the showerhead was at the level of my shoulder, and I'm not especially tall (6-0). Walls are quite thin; I could hear the […] baby crying in the room over. Beds are acceptably comfortable. I got the "breakfast included" package, but they obnoxiously restrict you to only 3 items from a much longer menu. Read moreGenuine Hotels.com guest review
"Hotel with all the necessities."
This isn't a fancy hotel, but it was an excellent place to stay with everything I needed. It's a low-rise building, different wings clearly built at different time, so it was a bit of a maze until I got used to it (they give you a map at check-in). There are some nice interior courtyards, one with a pool (I didn't use it) and also a nice park across […] the street on the bay. It was very quiet except for buzzing from some type of insect - but closing the windows eliminated that. Pros: it was well maintained, had a refrigerator in the room but no mini-bar (I hate those). Shower had good hot water and good pressure. Room had a ceiling fan plus an Air Conditioner. I used the later when it got humid. There is free wifi in the lobby which I found more than adequate for checking e-mail. In the room (which they say is higher speed) has a daily fee. Plenty of electrical outlets in the room. Also an in-room coffee maker. There are coin laundry machines available. I used the hotel restaurant for breakfast, it was pretty good. The cons: The room had little storage: just a 3 drawer chest and the closet was partly occupied by the fridge and coffee maker. No in-room safe, I am a big fan of that. The towels were a bit on the thin scratch side, but I've had worse elsewhere. And it seems like a small item, but there was no list of what stations were on what TV channels; that really does help when one wants to just watch a little TV. Overall I was happy with my stay, and would stay here again. Read moreGenuine Hotels.com guest review
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