All hotels in Hilo, Hawaii, United States of America
1 room, 2 adults
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126 Banyan Way, Hilo, HI, 96720, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 862 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.1
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    3.7
2.0 / 5Fair
"Not too accessible"
They had to give us a special key to,get to our room because the handicap,parking is in the back.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
2.0 / 5Fair
"Better options in Hilo"
Hotel is not "seaside" as advertized. Outdated furniture, mattresses with plastic covers and rough sheets. Help at main desk not knowledgeable, over-priced at 200$ for a small room with no view.
Genuine Hotels.com guest review
1 night trip with friends Feb 8, 2015
Alan
US
3.0 / 5Good
"Old hotel, somewhat shabby"
The whole staff is very nice, very helpful. Maid service every day. Breakfast from their restaurant is included, which is a wonderful feature. The hotel itself is cheap, crummy looking from the outside. Nice lobby. Small rooms and small bathrooms that need updating. Pretty tiled pool. It's not on the ocean; it's across the street from an estuary. Lots of inexpensive restaurants nearby. It's in a crummy neighborhood but it's really close to highways 11 and 19, which are the gateways to everything you want to see. It's just a couple of blocks from the ocean and a big, beautiful park, Banyan Park.
Genuine Expedia guest review
Other trip Feb 11, 2015
Andrea
US
4.0 / 5Excellent
"Happy in Hilo"
The Hilo Seaside is a great local hotel. Not fancy but clean and close to Hilo downtown and airport. If you are expecting the Four Seasons this is not for you. Staff is very friendly and helpful. The adjacent restaurant is also good; try the happy hour menu. We will stay here on our next trip to Hilo.
Genuine Hotels.com guest review
6 night business trip Feb 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice older hotel"
Nice rooms. Outside of hotel needed maintenance. Overall good
Genuine Hotels.com guest review
3 night romance trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Pleasant Hilo Hotel"
Just popped into Hilo for a day, and this hotel was excellent for us. Right off of the harbor, which made a morning run easy to do. The breakfast at the attached restaurant was delightful. Quiet location, but getting back to downtown Hilo was either just a nice walk or a short drive. I would definitely stay there again.
Genuine Hotels.com guest review
1 night trip with friends Feb 4, 2015
Greg
US
4.0 / 5Excellent
"Charming, older family owned hotel"
We stayed here because it was close to the airport, and we were getting in late. It was very clean and has a decent restaurant attached (Coconut Grill) that was open for dinner and breakfast. Don't miss the small museum near the lobby. The hotel is older and shows its age here and there, its not at all fancy, but if you want more of a local experience this could be for you.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Hilo, Hawaii"
We have stayed at his hotel through the years and I want to compliment how much it has improved. We are impressed by the comfort and warmth of the staff, the cleanliness and comfort of the room. We were on the 3rd floor and it was easy to walk up and down the stairs. Next time we are going to ask for a view of the Ice Pond side. Parking was convenient and free.
Genuine Expedia guest review
Other trip Feb 3, 2015
Onaona
US
3.0 / 5Good
"happy at the seaside!"
we were provided a newly renovated room; it was very nice.
Genuine Hotels.com guest review
1 night business trip Jan 28, 2015
KEITH
US
4.0 / 5Excellent
"Close to the airport."
Stayed here three different times over a month. Three different rooms.
Genuine Expedia guest review
Other trip Jan 30, 2015
Opa
US
5.0 / 5Outstanding
"This hotel gets Ohana and Aloha!"
This was my longest stay in Hilo at this hotel. I was there for a month. I was well taken care of, even when I asked for all kinds of changes and adjustments and had need of additional family members during my stay. The most wonderful staff from the front desk to the housekeeping staff to the restaurant. Much aloha here!
Genuine Hotels.com guest review
9 night family trip Dec 31, 2014
Alicia
US
4.0 / 5Excellent
"Beautiful grounds!"
The grounds around the hotel are beautiful including a HUGE koi pond outside and lush beautiful garden areas outside the rooms of each wing. There is a beautiful pool area and a laundry room. The place was built in the 1950's and the staff said the owners had decided to keep the charm of that era. The room seemed a bit small but probably because we got a room with 2 double beds even though we had reserved a king bed. The bathroom was small with a shower only (no tub) and a small vanity inside the bathroom. Everything was adequate but we had just come from staying at the Kona Seaside Hotel with a tub and nice big vanity and king bed so we liked that better. The location is very near the airport but we only heard 2 planes fly over about 6:30 a.m. each morning of our two night stay. We ate at the adjoining restaurant Coconut Grill twice and it was very good and reasonably priced. We enjoyed this place and would go back again.
Genuine Expedia guest review
Other trip Jan 24, 2015
Carolyn
US
3.0 / 5Good
"Hilo Seaside"
Hilo Seaside let me check in early which i appreciated very much so that i didn't have to wait till 3:00 when I arrive at the hotel around 11. I stayed there before so I knew about the hotel rooms. After I unpacked I tried to turn on the light by the tv and that didnt turn on and i also tried the tv and that didnt work also. I didnt want to call them and then either move or wait to move or have someone come and take a look at it.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
4.0 / 5Excellent
Great place to stop in Hilo. Hotel is clean and location worked perfect for us, on our way to the Volcano Park the next day.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
2.0 / 5Fair
"Just ok"
The pillows ruined it for me - very lumpy. Otherwise the hotel was just ok - clean, neat. Had to carry suitcases up the stairs.
Genuine Expedia guest review
Other trip Jan 20, 2015
Karen
US
4.0 / 5Excellent
"From Kona Seaside to Hilo Seaside"
When on the Big Island, we generally end up choosing this locally owned hotel chain as their staff are always friendly (in a good old fashion Hawai'ian way). Parking, though tight (especially for big cars/SUVs), is available on site and free at Hilo. Breakfast can be included and highly recommended - though not necessary. Hilo Town, itself, also holds a special place in our hearts!
Genuine Hotels.com guest review
2 night romance trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect Trip"
Great location - nice area
Genuine Hotels.com guest review
1 night family trip Jan 8, 2015
Marie
US
5.0 / 5Outstanding
"Hilo treasure"
This is my favorite hotel in Hilo. I have stayed there many, many times. It is a small, family-owned hotel that puts the emphasis on service. It is not a luxury hotel, but it is clean and comfortable and extremely well-run. The entire staff is lovely and will extend themselves on your behalf. I have never had an unpleasant stay!
Genuine Hotels.com guest review
26 night family trip Dec 5, 2014
Alicia
US
4.0 / 5Excellent
"Nice older family owned hotel"
Two double beds - small for two people Walls a bit thin so outside noise can be heard In every other way I loved this hotel
Genuine Expedia guest review
Other trip Jan 9, 2015
anna
US
3.0 / 5Good
"Good for a quick overnight"
The hotel is clean and our room was completely adequate. However, the feel of the place is that it has been very well used over time. The room and the entire hotel has the feel of a "typical" old-time motel.The staff was consistently pleasant to interact with. If you need a place to hang your hat for a night in Hilo it's OK. If you wanted to make Hilo your base of operations for a week long trip, you may be more satisfied with other, newer options.
Genuine Expedia guest review
Other trip Jan 6, 2015
Mike
US
4.0 / 5Excellent
"Convenient location!"
Older Hawaiian ohana style hotel. Complimentary breakfast a plus! Rooms are very clean. Great value for money spent!
Genuine Hotels.com guest review
1 night business trip Jan 2, 2015
Patrick
US
5.0 / 5Outstanding
"Pleasant stay"
Pleasant staff, good size room.
Genuine Hotels.com guest review
3 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, clean rooms and very nice staff!"
We really enjoyed our stay here. It was not a fancy hotel by any means, but it was clean, reasonably priced for the location (which was super close to restaurants and highways, and a nice spot to take short walks in and enjoy the weather), and the staff were very nice and helpful. Also, it was lovely to see it still being owned by the original Hawaiian family, and it has a small museum inside that's free for guests and has some really interesting and cool exhibits.
Genuine Hotels.com guest review
4 night romance trip Dec 26, 2014
Vandana
US
4.0 / 5Excellent
"Ammenities"
I loved my stay here, very near to airport and the volcano are just less then an hour away.
Genuine Expedia guest review
Other trip Jan 4, 2015
Papiya
US
4.0 / 5Excellent
"Hilo Seaside was reasonable and clean"
The hotel was very clean, was in good condition, and was reasonably priced. It had an excellent restaurant attached to the lobby; we ate there 3 times, not cheap but VERY good. The hotel was located 3 minutes from the Hilo airport, great for us because we went on a helicopter tour and needed to be close by but the airplane noise at night was disconcerting.
Genuine Hotels.com guest review
2 night family trip Dec 30, 2014
Rebecca
US
3.0 / 5Good
"Good location, price. Get the Deluxe Room"
This is an older hotel, and I'm glad we paid the little bit extra to get a Deluxe room. It overlooked the pond you see in the pictures, and you could see the ocean from it also. The rooms were very clean, but the beds were too firm for us. We liked that they had water with cucumber & lemon slices in the lobby all the time (unlike its sister hotel in Kona, the Kona Seaside Inn, which only had it for selected hours during the day). The rooms facing the pool wouldn't be worth getting, in my opinion, unless you had kids you thought would want to use the pool a lot. I liked that they had the towels out by the pool and you could help yourself. One odd thing was, to use the microwaves, which weren't in your room, by the way, you had to get a one-time use key at the front desk - open 24 hrs- and access the room near the lobby. Not all that convenient. The Ponds restaurant next door looked nice, but when we tried to go their Xmas night without reservations at around 7pm, we were told no seating till around 9. So we went instead to the (also busy) Ken's Pancake House diner a couple of blocks away. It actually had pretty good food. The breakfasts that came with the room were vouchers giving you your choice of 3 things. They were pretty decent. The dinner we had in the hotel wasn't bad either. Nice people at the desk. Don't miss the marks on the restaurant window showing how high the tide was in 1957 & 1960 when they had tidal waves! Funky hotel, but serviceable.
Genuine Expedia guest review
Other trip Jan 3, 2015
PBZ
US
3.0 / 5Good
"Good location,not upscale"
Hilo seaside is an older hotel ,but good location , about 30min drive to Volcanoes national park south , close enough to scenic drive and Akaka falls , and about an 11/2 from mauna kea.Banyan drive was great for jogs in the morning Hotel staff was very friendly , no elevators so you will have to carry your bags up the stairs. If you are sensitive to outside sounds , not the right hotel.
Genuine Expedia guest review
Other trip Jan 2, 2015
wendy
US
4.0 / 5Excellent
"Great views facing the water and close to shop."
I enjoyed the oceanic views. The free breakfast was a very good option. Beds are not bad but need to be replaced soon, the parking situation is tricky - there are limited number in the premises and if you have a big car/SUV it may be difficult to put it in a safe spot, where you will not be hit. There is no lift or elevator. So, you need to carry out your luggages yourself to the third floor, which may become an issue, if you are not fit enough. They have a wonderfully maintained pond with colorful fishes and Nene. The walkway to Banyan way is scenic and we went for a morning jog along the river park. They also have an heritage museum detailing the history of the seaside hotel and Hilo - on premises. The air conditioning and the dan provides ample respite from the heat wave outside.
Genuine Expedia guest review
Other trip Jan 2, 2015
Bala
US
5.0 / 5Outstanding
"Hilo gem"
My favorite hotel in Hilo. It's family owned, and it feels like home. The staff is incredible, and the turnover is really low. They always remember me, and they take really good care of us when we are there.
Genuine Hotels.com guest review
17 night family trip Dec 7, 2014
Alicia
US
4.0 / 5Excellent
"Nice hotel good location to walk from"
Plenty of parking in the heart of action. Nice restaurant nice laundry and pool.
Genuine Expedia guest review
Other trip Jan 1, 2015
Yona
US
1.0 / 5Poor
"Don't stay here"
Horrible
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
A Traveler
US
2.0 / 5Fair
"Not recommended"
The hotel had several construction projects underway that made it difficult to get into the hotel as per instructions from the desk clerk.
Genuine Hotels.com guest review
1 night romance trip Dec 9, 2014
Gerald
US
3.0 / 5Good
"Cute but not quite there yet"
The hotel is kitschy but has a nice vintage feel. The main problems were how run-down it looks on the outside and the glass panel windows (like blinds made of glass that let too much airport noise in). Also my ocean view was a hallway near the pool, and again due to the windows not a view of anything. The (small) cockroach inhabiting the bathroom at night was the deal breaker. I know it's the tropics but still.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
Robin
US
5.0 / 5Outstanding
"Hawaiian charm"
We thoroughly enjoyed our stay. The hotel has a warm rustic Hawaiian atmosphere. Personnel was extremely courteous and very concerned in making sure our stay was memorable. The bonus was the free breakfast which was personally served instead of a buffet. We will definitely stay there again.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
Lauren
US
3.0 / 5Good
"Funky old place, but very clean and charming"
This place looks like it was last remodeled in the 70s, but it is very clean and has that old Hawaiian charm. The room we had overlooked a koi pond and it was quiet and comfortable. Service was excellent. I would stay here again.
Genuine Expedia guest review
Other trip Dec 8, 2014
Victoria
US
5.0 / 5Outstanding
"Great for price"
Great for the price. Room is clean and comfortable. It is good enough if you don't want to spend a lot of time in the room which is what we did. Complimentary breakfast was very very good.
Genuine Hotels.com guest review
4 night romance trip Nov 27, 2014
Melis
US
5.0 / 5Outstanding
"Great hotel to stay!"
This hotel is really clean and the personal was very helpful. I will come back again in the future!
Genuine Hotels.com guest review
4 night family trip Nov 28, 2014
Juan
US
4.0 / 5Excellent
"Clean, simple. locally owned hotel in Hilo."
Hotel is simple and clean with friendly hotel staff. Don't expect four star hotel decor or its services, but for the rate I paid for a king bed and a mile from the airport, the room meet our needs. Small pool. Clean laundry room. Restaurant connected with a pretty good $5 happy hour appetizer menu (mahi mahi nachos!).
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Happy"
I have stayed in many hotels and this one would be one of my favorite. Pleasant, peaceful, and very clean.
Genuine Hotels.com guest review
1 night trip Nov 28, 2014
A Traveler
US
2.0 / 5Fair
"Not your Paradise experience!"
This hotel is more of a motel (6). Cheapest close t the airport only reason to choose it.
Genuine Expedia guest review
Other trip Dec 6, 2014
julie
US
4.0 / 5Excellent
"A step back in time"
1950's vintage hotel....lovely people running it.....very clean.....includes great little museum of Hawaii and sweet open air lobby. You can walk to Ken's Pancake House. If you need the Ritz Carlton, do not stay here!
Genuine Hotels.com guest review
1 night family trip Nov 25, 2014
Diane
US
4.0 / 5Excellent
Nice hotel, clean and spacious rooms. Decent price, friendly and very helpful staff
Genuine Expedia guest review
Other trip Dec 3, 2014
Ale
US
5.0 / 5Outstanding
"Great workers"
It was awesome stay at hilo seaside! Thanks everyone!
Genuine Hotels.com guest review
3 night family trip Nov 20, 2014
Peggy
US
5.0 / 5Outstanding
"Excellent in every way"
Enjoyed our stay here in every way. Location, staff, condition, food are exceptional in everything. Would definitely stay here again when in Hilo.
Genuine Hotels.com guest review
7 night romance trip Nov 5, 2014
Harold K
US
5.0 / 5Outstanding
"Excellent location excellent place to stay"
A great place to stay. Very friendly staff, great food, excellent location. Would stay here again when in Hilo. It has free Wi-Fi.
Genuine Hotels.com guest review
7 night romance trip Nov 5, 2014
Harold K
US
4.0 / 5Excellent
"Friendly Hotel in Beautiful Area for a Walk"
The hotel is close to the airport. My wife and I like to walk in the morning and evening and this area gets a "10"! The hotel is older, but very clean, nice grounds, and super friendly staff. We had a great stay for our first night on the Big Island and our last night on the Big Island. Good price too!
Genuine Expedia guest review
Other trip Nov 20, 2014
Dave
US
5.0 / 5Outstanding
"Older hotel in new condition"
We were staying on the other side of the island but wanted to stay one night closer to the volcanoes. We booked our room but when we drove up I thought "Oh no! It was an older hotel in only who knows what condition." I found out what condition after we checked in and went to our rooms. It is an older hotel in brand new condition! Everything was in excellent condition. I would recommend this hotel to anyone. The rooms were clean, the beds comfortable, and the staff friendly and helpful. It was a pleasure staying there.
Genuine Expedia guest review
Other trip Nov 20, 2014
Bruce
US
4.0 / 5Excellent
"Decent hotel for a short stay"
Although the hardware has seen better days, it is more than made up by the friendly staff and convenient location.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"A little gem"
This is a great little hotel. We stay here whenever we visit Hilo and have never been disappointed.
Genuine Hotels.com guest review
5 night family trip Nov 6, 2014
Alicia
US
5.0 / 5Outstanding
"Love This Place!"
I love you Hilo Seaside Hotel!!! My only criticism would be that you need updated carpets and the tile baseboard does not go all the way around. Maybe just more modern updates. Other than that, I love you.
Genuine Hotels.com guest review
7 night family trip Nov 8, 2014
Peggy
US
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