All hotels in Nashville, Tennessee, United States of America
1 room, 2 adults
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714 Spence Lane, Nashville, TN, 37217, United States of America, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 233 reviews)

  • Bar
    Bar is awesome
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Amenities
    Bad amenities
  • Vibe
    Poor vibe
3.0 / 5Good
"Average Experience"
Cons: Still under construction after months, with little progress. A light hammering started happening above me at 8:30am. Not thrilled. Found a couple of long hairs in the bathtub when I arrived- and I'm bald, so not mine. Pros: All in all, clean, warm and dry. Staff is friendly. Breakfast is good, hot and full. The remodel will look great when finished. Price was good and location was very convenient to the interstate and where I needed to be.
Genuine Hotels.com guest review
Response by Holiday Inn Express Hotel & Suites Spence Lane
David, Thank you for taking the time to let us know about your stay. I apologize that you experienced some issues during your stay. It is our goal to complete the renovation with out inconveniencing the guests. We typically try to not start construction until 9 am, I am sorry they started early while you were staying.We are excited that you found the staff friendly and hope that you will come see us again as renovations should be complete by May of 2015. Thanks, Allyson Trull
1 night family trip Dec 23, 2014
David
US
3.0 / 5Good
"If you just need a place to lay your head down"
Hotel is a good place to stay if you need a place to sleep after a night in downtown. Its about a $12 cab ride to downtown. It wasn't dirty but not a place that wows you either.
Genuine Expedia guest review
Other trip Dec 9, 2014
A Traveler
US
1.0 / 5Poor
"Disappointment in Nashville"
The hotel was under rehab. The phone jack wouldn't plug into the wall in our room. The rehab that was done in our room was tacky, at best. The room was less than the Holiday Inn standard for cleanliness. The area was kind of an industrial area-not very pretty. The rate of $144 was very high relative to the room, and above comments. Would not stay there or recommend it to anyone.
Genuine Hotels.com guest review
1 night romance trip Dec 3, 2014
wayne
US
2.0 / 5Fair
"No thank you"
Hotel was being renovated and we were put on the same floor that was undergoing reno. Loud people, fire alarm went off at 3:30 am due to renovations we were told. Our hotel floor smelled like someone was smoking, sheets were rough. Renovation looked cheap, not done very well.
Genuine Expedia guest review
Other trip Nov 23, 2014
A Traveler
US
2.0 / 5Fair
They were renovating the hotel and we were not told. Very noisy stay. When we returned at night the hallway smelled like pot. Fire alarm went off at 3:30 am. Not in the best area of Nashville. Very nice breakfast though.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel at a reasonable price"
Right from the beginning: 1. parking was convenient 2. Check in was pleasant because of a young man who greeted us in a friendly way and offered us coffee and cookies each day thereafter. 3. exceptional help in helping with driving directions, things to see etc. etc. 3. We formed caring relationships with many of the hotel staff. Overall exceptional experience in every detail at this hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Lee
US
1.0 / 5Poor
"Don't waste your money"
They are renovating but put the old fixtures back on the wall that don't fit or wrong color and crooked. The fire alarm went off at 3:40 am because of the renovations. Our hallway smelled like pot when we came back at night. Not the best neighborhood. Very loud guests and parking lot is not very big for the hotel. Breakfast was nice with bacon, eggs, biscuits and gravy, etc.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Holiday inn"
The service
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice and clean"
Just a one night stay for a family issue. Nice place and comfortable
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel was nice and clean."
Good location, not to far from downtown. staff was very friendly.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderfully attentive staff."
The staff made our stay perfect. Although the hotel was a bit dated, we were given everything we needed. There was absolutely nothing lacking. Tony at the front desk went above and beyond to accommodate our party. The complimentary breakfast each morning was abundant and delicious with variety and freshness. We will be staying here again, for sure.
Genuine Expedia guest review
Other trip Oct 20, 2014
Shannon
US
4.0 / 5Excellent
"A Comfortable Stay"
I was in Nashville for a short business trip. I stayed at the hotel for two nights. Breakfast was pleasant, if nothing to write home about. The selection was decent. The room was clean and comfortable.
Genuine Expedia guest review
Other trip Oct 20, 2014
Joe
US
5.0 / 5Outstanding
"Goood night stay."
Book late in the day for same night stay. Friendly employees. Easy access to airport and downtown. Good breakfast.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2014
Douglas
US
3.0 / 5Good
under renovation, outdoor pool closed for the season, no indoor pool, short drive downtown
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
"Grand Ol Holiday Inn"
Needs some updating, but rooms were clean and beds comfy. They need to replace standard toilets with high toilets and there was a smell when we used the shower. The complimentary breakfast was good.
Genuine Hotels.com guest review
1 night family trip Sep 30, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent hotel."
It was great. Price was good close to downtown.breakfast and coffee was great.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"very friendly staff, helpful"
Gentleman at front desk was very helpful, lady at breakfast was very nice, room was clean, bed comfortable. Here only one night.
Genuine Expedia guest review
Other trip Sep 15, 2014
Jackie & Dennis
US
5.0 / 5Outstanding
Did not stay at spence lane... Switched to opry land. The hotel and staff were excellent. Toilet issue promptly resolved. Shuttle issue for dinner cruise resolved...just in time. Enjoyed our stay and we will be back.
Genuine Hotels.com guest review
5 night family trip Sep 3, 2014
Jim Lillard
US
5.0 / 5Outstanding
"near airport"
Nice hotel.
Genuine Hotels.com guest review
2 night business trip Sep 3, 2014
Jason
US
4.0 / 5Excellent
"Good facilities, location. Price slightly high."
I liked the entire experience and hotel but the price is slightly high for a Holiday Inn. $119 plus tax in Tennessee equals $140 for one night. I could've stayed in a tower downtown for that. Still, if you can afford it and want a decent hotel in a more quiet street of Nashville, this place is convenient to the interstate and the city.
Genuine Expedia guest review
Other trip Sep 8, 2014
Jason
US
5.0 / 5Outstanding
"Close to all major Hwy interchanges."
Very well pleased This is our third time staying at this location.. I had requested a King room and was told it was not available, upon check in I mentioned this to the desk clerk as well as saying it was our anniversary. We were up graded to a King Suite and loved it.
Genuine Hotels.com guest review
4 night family trip Aug 30, 2014
J. Howard
US
4.0 / 5Excellent
"good value"
room was clean and neat and quiet
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
max
US
4.0 / 5Excellent
"Fine for Overnight Stay"
We stayed here overnight as we had tickets to a concert at Ryman Auditorium and didn't want to drive the 3 hours back home late at night. The price was right and it wasn't very far from the venue. No real problems here and would recommend as a stopover stay.
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Pat
US
1.0 / 5Poor
"Worst beds ever, and can hear everything"
My husband ended up sleeping in the car he felt like things were crawling on him. The beds were so uncomfortable, if we wouldn't have had our 2 year old already a sleep would have left. I woke up with a sore neck. Almost every 2 hrs it seemed people would go down the hall all night. The people in the hall sound like they are in the room with you. Scared me a few times, and took a while to go back to sleep.... On a map you can't see the area this is in... But not really the best either.
Genuine Expedia guest review
Other trip Sep 1, 2014
blank
US
4.0 / 5Excellent
"Nice hotel at reasonable cost"
We had an excellent experience at the hotel. It is close to downtown Nashville as well as the Opry making it very convenient. The staff was pleasant and helpful.
Genuine Expedia guest review
Other trip Aug 23, 2014
Donna
US
3.0 / 5Good
"Subpar"
This hotel didn't measure up to most Hiliday Inn Expresses. The lobby was small and dim. The floor in the halls and room are bumpy and uneven, leaving me with a bad impression of the place. The A/C controls were on the unit rather than a thermostat. There is only one elevator and it is small and kind of old. Everything else was fine.
Genuine Expedia guest review
Other trip Aug 22, 2014
Nancy
US
2.0 / 5Fair
"Pictures better than reality - convenient location"
Hotel appears to be an older one that once was part of another chain - looks to be going through an update with outside dumpsters full of old mattresses etc, Inside just looks like it has been painted too many times (rough), our room walls and ceiling had water or mold stains. In a pinch this was an OK place to stay but unfortunately in my opinion this one doesn't stand up to Holiday Inn Express standards and for the money it was not something I would repeat.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
G and J
US
3.0 / 5Good
"Ok"
This was not one of the better Holiday Inn Expresses I have stayed at. Cooling system was week, room was moldy smelling, bathroom was ok. Service was great!
Genuine Hotels.com guest review
1 night trip with friends Aug 9, 2014
Karla
US
2.0 / 5Fair
"Needs to be updated and remodeled"
You have to travel by busy interstate to go to attractions, a shuttle would be helpful.
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
It was a very nice room. With comfortable beds. Very friendly staff. They provided very good service and got you what you ask for.
Genuine Expedia guest review
Other trip Aug 1, 2014
teresa
US
4.0 / 5Excellent
"It was great"
Everything was great they have one of the best breakfast and a lady really taking care of things they had eggs bacon 3 kinds of cereal pancakes yogurt fruit 4 diferent fruit juice coffee pastries begals oatmeal Tea and More so it was good, I don't know the area the nehiborhood it was clean but just not well taking care if like overground grass just like dirt or sand in the strets maybe they had some construction but did not see any one only thing I did not like at all was the pillows they are like marshmelo so uncomfortable to me anyway
Genuine Hotels.com guest review
2 night trip Jul 24, 2014
Esther
US
5.0 / 5Outstanding
"Great staff!"
The staff here was wonderful! Very friendly and offered a lot of advice about Nashville and had a great sense of humor when we arrived back late in the night! Cost about $12 to get downtown with Lyft and/or a cab but was worth the cheaper price of not staying right downtown.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
Kelsey
US
4.0 / 5Excellent
"Nice quiet hotel"
We arrived in Nashville for a weekend getaway. The hotel was ok. The staff was very helpful and pleasant. They offered many great suggestions. The breakfast was pretty good. Oh, and you get cookies upon checking in.
Genuine Expedia guest review
Other trip Jul 21, 2014
1unhappy camper
US
4.0 / 5Excellent
"convenient to airport, solid"
convenient to airport & downtown, outstanding hot breakfast, coffee available all day, great front desk staff & a Waffle House w/in walking distance. Nice to have fridge in room. Interior could use some freshening up, but no complaints.
Genuine Hotels.com guest review
2 night business trip Jul 17, 2014
DCFurie
US
3.0 / 5Good
Ok , but not many places to eat out around the hotel.
Genuine Expedia guest review
Other trip Jul 16, 2014
A Traveler
US
4.0 / 5Excellent
"Overall nice stay! !"
The overall stay was very nice, but there were some very obnoxious and Loud guests in the hallway for approximately half an hour talking and running in and out of their room, Saturday night. Very annoying being that it was after midnight!
Genuine Expedia guest review
Other trip Jul 14, 2014
Derrick
US
4.0 / 5Excellent
Room was fine for a stopover in Nashville. Close enough to downtown but cheaper than downtown prices. Would recommend.
Genuine Hotels.com guest review
1 night trip Jul 1, 2014
A Traveler
US
4.0 / 5Excellent
The cleaning lady did an amazing job in our room. A wonderful person as well!
Genuine Hotels.com guest review
3 night trip Jul 3, 2014
Wanda
US
3.0 / 5Good
"Quick stop in Nashville"
Stayed there for one night in a layover in Nashville. Quite good for the price.
Genuine Expedia guest review
Other trip Jul 10, 2014
A Traveler
US
4.0 / 5Excellent
Front desk was wonderful and helpful. Knew directions to everything. Kind and patient with my children.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Erin
US
4.0 / 5Excellent
"great deal for the price"
This is the second time we have stayed at the Holiday Inn Express on Spence Lane and have been pleased with it both times. The cost compared to downtown hotels is great and only a 8 minute cab ride makes it worth it! Great place to save some money to spend on better services than a room. We will definitely be back next year!
Genuine Hotels.com guest review
3 night trip Jul 1, 2014
Whitney
US
3.0 / 5Good
"Hotel was just ok."
The desk person was nice but not very knowledgeable about he downtown area.
Genuine Expedia guest review
Other trip Jul 2, 2014
CharlestonSC123
US
4.0 / 5Excellent
"Nice stay"
We were there for just one night to go to downtown Nashville. We got in early and they were very accommodating in letting us check-in early. Room was very clean. Only complaint was the air conditioner was loud and made noises all night. Breakfast was good and big selection, wait staff in breakfast area was very good in restocking food and keeping up with the busy breakfast crowd. Would recommend this hotel as it is very close and convenient to downtown area - only 10 minutes away!
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
MissyZap
US
2.0 / 5Fair
"Old hotel"
Old hotel. Nicely refinished, however, there are several places where it shows it's age. Location right off Highway. Friendly staff.
Genuine Hotels.com guest review
3 night business trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
Good service, nice hotel, clean, excellent staff and only 10 minutes from downtown. I recommend it!
Genuine Expedia guest review
Other trip Jun 26, 2014
Brian
US
4.0 / 5Excellent
Our stay was very nice. A little far from downtown. About a ten minute taxi ride (roughly $12 for a taxi plus tip and then around a $10 Uber ride including tip). Breakfast was the same old eggs and bacon every morning which gets a little old when there for six nights. Only complaint would be make sure you put the do not disturb on your door or the cleaning staff will wake you up every 30 minutes (different person each time, even if your room was already cleaned/addressed as not needing cleaning). Otherwise all front desk staff were very friendly and room was clean!
Genuine Expedia guest review
Other trip Jun 11, 2014
A Traveler
US
3.0 / 5Good
"Ice machines"
Needs ice machine on every floor. Hotel was clean. Food good. Also needs shuttle to downtown. Overall okay
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
It was good but the pool wasn't open so we were a little disappointed.
Genuine Hotels.com guest review
3 night trip May 23, 2014
Lori
US
4.0 / 5Excellent
"baseball trip"
went to nashville to see a couple of baseball games and downtown.everything turned out o.k.
Genuine Expedia guest review
Other trip May 27, 2014
dan
US
5.0 / 5Outstanding
"Very clean hotel, 5 minutes from downtown"
Enjoyed our stay. The staff was very accommodating. Close to downtown, but away from the hustle and bustle. A little dated, but was very, very clean. Breakfast was very good, many different items to choose from. Will definitely stay again when in the Nashville area.
Genuine Expedia guest review
Other trip May 27, 2014
A Traveler
US
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