Problems with room phone service and took 1day to correct problem; most of the hotel staff extremely helpful, courteous and professional but a couple of front desk staff were difficult to deal with during my 3 day stay. Otherwise, I would definitely stay here again and recommend this hotel to others.Genuine Hotels.com guest review
"Very Friendly Staff"
I loved staying here. Friendly staff, free airport shuttle and plenty to do around.Genuine Hotels.com guest review
"Suitable for an overnight stay"
Good location near cruise port, suitable for an overnight stay, free breakfast was only fair, one of two elevators was out of service creating long waits at busy times, transport to cruise ships costs extra.Genuine Hotels.com guest review
"MINS. TO AIRPORT AND CRUISE TERMINAL AND BEACHES"
ALL THE STAFF AT EVERY LEVEL WERE FRIENDLY AND COURTEOUS. CLOSE TO RESTAURANTS AND PUBS. COULDN'T ASK FOR A BETTER ROOM AND SERVICE.Genuine Hotels.com guest review
"Great hotel close to airport"
Clean with a friendly staff who would do anything to make your stay nicer. Airport shuttle was great and pool was realxing.Genuine Expedia guest review
Upon arrival the clerk at the check-in counter was very friendly and welcoming. The very old hotel was given a very horrible face lift with trendy colored paint and lamps. We arrived at night so we couldn't really see as much as we did when we woke up the next morning. The beds were horrible. The bathroom was clean. When we went down for the complementary […] breakfast there were the typical things out..make your own waffle, bagels, oj, coffee, and they actually had eggs and sausage. The entire hotel was so run down that we didn't take anything exept an orange and a bannana. They tried to make this hotel nice, but didn't quite make the bar. I would not ever stay there again. Read moreGenuine Hotels.com guest review
This hotel is short walking distance from everything! The airport/cruise port is minutes away.Genuine Expedia guest review
From my initial arrival very early, Fredricka was on desk, until my final moments there, as Jesse bidm e farewell, with Joann manning" a great breakfast bar and Comeal, the manager touching base after my departure, these ladies make me feel welcome and at home and they were what made my stay so grat!Genuine Hotels.com guest review
"Friendly clean hotel close to airport"
This hotel has a very friendly staff and will go out of their way to accommodate you. We appreciated the free airport shuttle and the complimentary breakfast. Sandra was one of the friendliest staff members we met. The room was large and clean and the outdoor pool was relaxing.Genuine Expedia guest review
"Convenient Hotel for FLL airport or cruise"
Free parking, convenient location for either Ft. Lauderdale airport or cruise port, spacious comfortable room, nice outdoor pool. Jenkins BBQ Restaurant a block away was delicious!Genuine Hotels.com guest review
I can't say enough about how friendly and helpful the entire staff was. They really set the tone for our visit.The location to the convention center and cruise port, friendly staff and overall cleanliness of the property made our brief stay stress free.By the way, the full breakfast was a very nice touch! I would definitly recommend this place. Thank […] you Thank you!! Read moreGenuine Hotels.com guest review
When we booked we made it clear that we needed to and from airport shuttle. It is provided but they did not tell us we had to call the hotel for the shuttle to come to the airport, many other hotels run every 15-30 minutes and we waited for over an hour before we took a cab to the hotel to be told Oh you were suppose to call!?! Our first room wasn't […] very clean so we were moved, the information the front desk gave us about dinning options had been copied so many times it was almost eligible and the words were worped on the page from sliding it off the copier before it was finished. The area is ok but nothing worth staying there for. I wouldn't pick this hotel if we returned to the area... Read moreGenuine Hotels.com guest review
It would have been excellent.elevator service was BAD.I understand one of 2 cars is being refurbished,but the one car in service was SCARY !Genuine Hotels.com guest review
"Easy access to port and airport"
The hotel was close to airport and port. The room was very comfortable. Greg who was at the front desk had excellent customer service skills. He is an asset to Comfort Suites. Very pleasant and had that smile in his voice. The only problem with the stay was that the elevators were not working. It makes is really hard for people that have disabilities […] to climb the stairs. My husband has a bad leg and my friend has a bad back. Other than that it was good place to stay. Read moreGenuine Hotels.com guest review
"Close to airport"
We stayed here twice, once upon arriving in Ft. Lauderdale and again the night before leaving. It is convenient to the airport (15 minutes away) but nothing fancy. The desk was very nice and the breakfast very good. We lounged by the pool and enjoyed it.Genuine Expedia guest review
"No elevator ride"
rooms were clean, big enough for what we needed, food available, bus ride available to and from Port. Only one thing wrong. They should never put handicap people on high floors. Their elevator broke and it wasn't fun for anyone in my party to take down the suitcases and the handicap person as well.Genuine Hotels.com guest review
"Great value and close to shopping and restaurants"
Great location. Close to beaches, shopping and restaurants.Genuine Expedia guest review
"Great staff, OK hotel"
Every person we spoke to was friendly, helpful, and kind! The hotel itself is nothing special, but it is clean. The pool was small, but felt wonderful in the heat and humidity! Good complimentary breakfast. Overall, nice stay.Genuine Expedia guest review
"ThE lady worker from trinidaD she was the best"
The hotel said they have free shuttle to and from the hotel and when we ask for a shuttle to drop us airport they said the shuttle start from 6am which was wrong because it was not mention on expedia other wise I would of not book this hotel.Genuine Expedia guest review
"Nice Hotel, not to far from the beach."
The mattresses are way out of date and a little uncomfortable, but overall amazing service.Genuine Expedia guest review
This is my first time booking a hotel and I was nervous at first but when i got there it was great. it was around 1am and the women at the front counter was so helpful because i was exhausted. so was my BF but we got a great nights rest and it was near alot of stored and breakfast was free and Yummy.Genuine Hotels.com guest review
"Good and Bad"
Liked the free parking, free internet and the free breakfast was excellent. One of the two elevators was broken so there were times when it took like 5-10 minutes to ride it (and there were lines). The room was clean but it was a little musty but when you crank the AC, the smell seemed to go away. The view of Fort Lauderdale was nice and it was right […] near the airport which for us, was a plus. Lots of restaurants near by and also a few short miles to the beach. Read moreGenuine Hotels.com guest review
"Hotel is very close to the cruise port."
Our stay was good, rooms were clean, breakfast was good, gym was accessible, front desk was very helpfulGenuine Expedia guest review
"Not a great option"
Overall quality was poor. However, it was close to the cruise port.Genuine Expedia guest review
"AAU TKD tournement"
the stay was great until the early morning fire alarm. also the elevators were not working that great we had to use the steps several days while repairs were done. but on the up side of things our maid service was great thank youGenuine Hotels.com guest review
This was probably my 4th stay (7 nights) at this establishment. It's not an Intercontinental or Westin property, but it's only $84 plus tax. The service is fantastic and the employees seem to genuinely care about your satisfaction. The rooms are fine and I have only had one issue. The room I was assigned smelled like an ashtray - I called the front […] desk and was moved immediately. If you want an inexpensive room, convenient to pretty much everything, I recommend this hotel. Read moreGenuine Hotels.com guest review
"Quite happy for the price"
Nicest hotel staff that I've dealt with in a long time. Welcome bag is a nice extra touch. Room was clean and maintained.Genuine Expedia guest review
staff was very accommodatingGenuine Hotels.com guest review
Very noisy.Genuine Hotels.com guest review
The maid was outstanding. Powdered eggs are a little hard to take first thing in the morning. . . .Genuine Hotels.com guest review
"Nice staff very kind."
I was there attending a fair, only used the bedroom, no complains.Genuine Expedia guest review
"Good hotel, better service"
Shirelle at the front desk was fantasticGenuine Hotels.com guest review
"A Microwave & Mini Refrigerator Don't Make a Suite"
I stayed at this hotel one night, when several flight delays made it impossible to drive to my final destination. It's an older property with some outdoor renovations underway. The construction storage was taking up several spaces of the already too small parking lot. The 1st floor looked like it had been updated a while back and the breakfast was nice. […] The room however was a different matter. It was a hotel room with a microwave and mini frig under the tv - not a suite. When I pulled a towel off the rack to dry my face that night, there was a long dark hair under the towel. The next morning I found a matching hair in the tub. The room had a musty odor, and a blower was drying carpet at the end of the hall. The location was a bit far from the airport and interstate, and looked to be in some kind of older/funky business district. At least the hair dryer, tv, and clock radio worked, and I was able to get back on the road quickly the next morning. Read moreGenuine Hotels.com guest review
"Great place while in transit."
I think because of the climate Florida hotels have more of a challenge than other places in keeping things clean and fresh. There was construction in the parking area so that made for a bit of a mess and limited space, however, the staff were very nice and very helpful and our room was very comfortable. I was here to sleep and was able to do so very […] comfortably. There was nearby shopping and dining so a vehicle was not necessary. Read moreGenuine Expedia guest review
Everyone was great. Hotel staff.counter..maid service.Genuine Expedia guest review
"Great opening night experience before our cruise."
Excellent stop before boarding cruise ships. The hotel was quite. The staff was very organized about getting us transportation into the cruise port. Everything was easy.Genuine Expedia guest review
"Conveniently located to Port Everglades"
The hotel is conveniently located to get onboard your cruise at Port Everglades; only a couple of blocks away. The complimentary breakfast was good and the staff replenished things very well. The room was clean and beds were great. They were having elevator problems and that wasn't good. Many people were angry and complaining but it was just one of […] those things that happened. You have a good view of the port and ships if you stay on the backside. It was conveniently located to shopping and restaurants. We would stay here again. Read moreGenuine Expedia guest review
AC didn't work well - didn't cool. Room had a musty, almost moldy smell. Overall stay rating 3 out of 5.Genuine Hotels.com guest review
"Close to airport and cruiseport"
We flew into FLL late and stayed one night before leaving for the Bahama's in the AM, The hotel room was clean and looked as if it had recently been remodeled. For a one night stay, the hotel was fine. However, the staff lacked customer service but that could be because of under-staffing. I called the hotel the day before we arrived because our flight […] was going to arrive at 1:00am and I wanted to make sure our hotel room would be available to check into. The woman who answered the phone was rude, ending the short phone call with "you're fine" then click and hung up. There was only 1 person on duty in the AM when cruise ship people were checking out. She was not able to answer the phone and wait on people at the front desk. Breakfast was supposed to be available at 6:30 am. We went down at 7:00am and breakfast was still being set up. As stated earlier, the hotel is ok for a 1 night stay. Read moreGenuine Hotels.com guest review
I was changed to other room because when I took a shower the bathtub stay full of water.Genuine Hotels.com guest review
I belive the additional info said that there was a shuttle to the airport and upon arrival they told us to "Google" shuttle service. That was disappointing.Genuine Expedia guest review
"Nice hotel, ok location, good breakfast"
This was a nice hotel. It was in a somewhat not so nice area tho. It was clean and comfortable and the staff we met were great. The workout center was nice and the pool was good sized too. There was not much to do around the hotel. The reviews about a ten minute walk to the cruise port, not true at all. Take the shuttle.Genuine Expedia guest review
The hotel staff were pleasant, and the location is good. Was hoping that the sitting area was more separate from the bedroom. In reality, it is like having two beds next to each other.Genuine Expedia guest review
It was a great place for a pre-cruise stay. The breakfast was good and just what I needed.Genuine Expedia guest review
Staff tried but not enough staff. Poor communication between staff.Genuine Expedia guest review
"Not what I expected"
The hotel overall was very good. However, at breakfast in the morning, they ran out of scrambled eggs and sausage, and I was told that they did not order enough food for all the guest who were staying at the hotel. Further, there was no coffee available in the lobby. Also, the PARKING and transpot to the cruise ship that was advertised was not FREE. […] The parking was $10.00 per day, and the transportation was only free to the airport. It cost $6.00 per person to be driven to the ship, and $6.00 per person to be driven back feom the ship to the hotel to pick up your car. On my six day cruise this ca,e to $104.00. Parking at the cruise terminal was only $90.00 for my six day cruise, and a shuttle took me to my car. Will not stay at this hotel again. It was not what I expected and was disappointed. Read moreGenuine Hotels.com guest review
It was good but outlets did not work, blow dryer did not work.....room was ok walls very dirty and put out bed was so dirty they people working were wondeful and very helpful!!!Genuine Hotels.com guest review
"A Pleasant Surprise"
We were staying in a moderate Disney hotel prior to checking in this hotel, and we were very pleased with how comfortable and spacious our room was compared to the Disney hotel. Our family of four all agreed it was the best night that we slept during our trip. The only complaint that I have is the street noise, but that's not a big issue cuz we were […] all fast asleep in no time. It's also close to the airport so make it easy for us to catch the early flight. I would definitely stay there again! Read moreGenuine Hotels.com guest review
"Close to everything I needed"
The hotel was clean, well-maintained and in a location that was easy for me to get to. The clerk working at the front-desk was GREAT!Genuine Hotels.com guest review
"Great hotel for pre and post cruises"
The hotel is a great hotel to stay at before or after cruising. The hotel staff is very friendly and excellent. This is the second time we have stayed at this hotel and we would again. It is in a great location and you can take the city bus or trolley over to the beach area.Genuine Expedia guest review
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