Location is great but they have the heat blasting and you can't control it from your room. It was unbearable. Had to sleep with a fan blowing on me all night. I would not stay here again.Genuine Hotels.com guest review
"Pragmatic accommodations in great location"
Convenient to have a full kitchenette. Location is conducive to eating out (great Asian restaurants nearby, and a super Greek one next door) or buy groceries nearby. Although the room has the cooking facilities, you have to ask for EVERYTHING, including a fork or spoon or a trash can. The staff is uber accommodating, however. No microwave in the room. […] No real other amenities whatsoever. Decent internet. Room is TOO HOT! No temperature control. No elevator. Outside air comes from alley and smells like it. Read moreGenuine Hotels.com guest review
"More than a Hotel"
It was like having a one room condo / apartment.Genuine Hotels.com guest review
it's all about location at the greenbriar hotel on robson street in downtown vancouver. the building is old and the rooms worn out but having a kitchen and loads of space makes up for it. the rooms were clean and the beds were very comfy. i would definitely stay here again when on budget travel. Nika (Sp!) at the front desk was very helpful...thank […] s. Read moreGenuine Hotels.com guest review
"Great especially for price"
The location of this hotel is absolutely perfect. We were able to walk down to Stanley Park as well as up and down Robson Street, which is packed with shops, restaurants and bars. Taxi to Granville Island was cheap and there is a free shuttle running on Robson Street out to the suspension bridge for some outside sight seeing. Arrived early and rather […] than annoyed, staff was super accommodating and even apologetic when getting our room ready. If you are staying a while, our room had a full kitchen and living room if you want to cook or keep some snacks stored away. Hotel is money... Read moreGenuine Hotels.com guest review
Before I give the location a negative comment, I want to make sure that it is understood that the staff there were amazing. When we checked in, the front desk personnel insisted as a hotel policy to charge my credit card an additional $200.00 tho we pre booked and paid 3 months in advance. I refused to do so and asked for a refund and they said that […] we needed to call in advance 24hrs. So not to loose the money I put it on my credit card. We then came back our room was very hot and asked the front desk how to turn on the air conditioning. Sorry sir we do not have air conditioning but we can give you a fan to use....and they did. Later we used the toilet for the first time. It was plugged and would not flush so the front desk personnel came in with the plunger and fixed it. We were told not to put toilet paper in the toilet after we wiped and to put it in the garbage located beside the toilet. The pluming is from the 60's he said. In the morning we got up, had our breakfast which was good. Upon checking out, I got into an argument regarding my $200.00 deposit and they called the maid in to go over the room and she told them it was fine. Then they said that they would release it tomorrow.....I said no, you will release it now and threatened them with calling the police. The manager stepped in and finally released it. Read moreGenuine Hotels.com guest review
"very good location"
My stay is ok,but they did not credit me back $200 deposit yet.Genuine Hotels.com guest review
"Not worth it"
The hotel is located in a very noisy neighborhood a long walk from the train and convention center. There is an all night car rental company next door. Also the streets tend to be used for drag racing at all hours of the night. That wouldn't be that bad if the hotel had air conditioning. In the summer months it is too warm to not leave the windows […] open. Even with the windows open there are no ceiling fans to circulate the air so I ended up sweating all night. The rooms were basically a converted apartment with two double beds crammed into a bedroom made for a single bed. You had to climb over the bed to get to the closet. The free hot breakfast advertised consisted of sliced bread and jam with a toaster. Definitely not worth the price. Read moreGenuine Hotels.com guest review
"Great location and price."
Location is great - right on Robson. Was quieter than I thought it might be. Room was a large one bedroom suite. Bathroom had a funny odor - probably from dampness.Genuine Expedia guest review
"More than what you pay for"
This is a lovely unpretentious hotel with apartment-like rooms. It is not a luxury hotel with fancy amenities but it doesn't pretend to be. My wife and I enjoyed the basic continental breakfast but weren't able to find any stale donuts or croissants and we had seen in earlier reviews. Everything was fresh.Genuine Hotels.com guest review
"Good location, comfy rooms"
The location was perfect, within walking distance to top attractions. It was also nice to have a kitchen in the suite.Genuine Expedia guest review
"Great place for Winter or when it is cold"
I was given a room up on the 3rd floor and there is no elevator. Luckily the front desk guy carried my 50 lb. suitcase up to the 3rd floor. Vancouver was having a heat wave and the hotel does not have air conditioning nor proper ventilation. I was ill 2 of the days due to the heat and could not sleep. This would be a great place int he winter as long […] as you have someone to carry your 50lb suitcase to and from your room. I would stay there if I returned in the winter, but I would not recommend this place to anyone traveling in the summer or when it is warm. Read moreGenuine Expedia guest review
"No elevators and remodeling needed"
This three-story (plus parking in basement) has no elevators. Remodeling / upgrading is badly needed in some rooms (i.e., uneven floors, substandard plumbing, inappropriate use of space as closet was inaccessible). Rooms were not adequately set up with linen, garbage baskets, or kitchen utensils. Windows need screens. Location however was great, right […] in the middle of downtown. Read moreGenuine Expedia guest review
"Very close to West End downtown"
The Greenbrier was a very nice stay for us. For how much we spend on the room I think we got more than we were expecting. The room had a living room and kitchen which made our stay very comfortable and spacious. The front desk people weren't too helpful with our questions, but because we were in the West End everything was within walking distance that […] we wanted to see. Bike rentals for Stanley Park were only a few blocks away from teh hotel. Definitely worth staying here if you are visiting Vancouver!! Read moreGenuine Hotels.com guest review
"Large Comfy Room"
Our room was larger than expected, with a kitchen, dining, and living room. It was clean & comfortable. Overall, it was a great value for cost. The room didn't have AC (which wasn't a big deal) and the staff has fans available very quickly when asked. Couple neg things. 1. No elevator. 2. Our shower curtain smelled Very moldyGenuine Hotels.com guest review
Stayed on third floor and NO ELEVATORS and not much of a Breakfast. We was disapointed, and we would not go back there. Old carpet.Genuine Expedia guest review
"Decent, mainly because of the location and price"
The breakfast was bread and jam, there were not enough amenities in the room, too warm in the rooms (though you have the option of requesting an air conditioner). The lobby doesn't offer much at all, but the location was absolutely perfect, especially for the price of the hotel!Genuine Hotels.com guest review
"Very convenient location"
Love it. It is not a high-end hotel but it has a good price compared to other ones around this area. We'll definitely be back.Genuine Hotels.com guest review
nO AIR CONDITIONING...Genuine Hotels.com guest review
Great location for our needs. Room had a full kitchen which would be great for longer stays. Would stay here again if we return for another visit.Genuine Hotels.com guest review
"A pleasant surprise in the center of town"
The hotel is by no means modern, but it is clean, comfortable, and in a great location. The staff was very friendly and helpful. The only downside was that there was no elevator. We came from a cruise and had a ton of luggage, so that was not great but we were offered assistance upstairs.Genuine Expedia guest review
"I enjoyed my stay"
I stayed here with low expectations and it was great. The hotel is very old and a bit run down but I loved it. I had a huge room with living room and kitchen and it felt more like an apartment. The personel are super nice and the breakfast is not great but not many hotels include breakfast as part of a rate like this one. I will stay here next time […] I go to Vancouver. The price is very good and the hotel is just like staying at an apartment. Read moreGenuine Hotels.com guest review
Friendly and helpful staff. Requested towels and told 15 minute wait. Towels never arrived. No amenities-no Kleenex, paper towels or kitchen items. Quiet location. Easy to get around town.Genuine Hotels.com guest review
This hotel isn't a "5 star" but I think it was perfect for what we needed. It had a good location-we were able to walk to many things and it was a good area of town. For the price, if we are ever in Vancouver we would consider staying there again.Genuine Hotels.com guest review
"New Management Cost Cutting Lowers Value"
I have stayed at the Greenbriar five times during the last three years. Management has made many cost cutting changes which really makes the Greenbriar at most a two star hotel. There is no light breakfast, just terrible coffee and inedible donuts and sweet rolls that are two days stale. There is a coffee pot in the room, but no coffee, tea or condiments […] are offered, a new policy. As a suite hotel incredibly, there are no pots, pans or utensils in the room. The room prices have increased and there are four hotels within a block that are a better value. I was told that I was given the worst room in the hotel "because I booked on hotels.com." The hotel is staffed by enthusiastic young students, but that does not compensate for the very tired rooms eccentric furniture. After three years staying at the Greenbriar I will be trying one of the other less expensive suite hotels that surround it. Read moreGenuine Hotels.com guest review
"Two night stay"
The accommodations were pleasant and clean. One issue was the claustrophobic bathroom. Two could not occupy the room at the same time unless one was in the shower. Second issue was that there were no environmental controls (heating/cooling) that we could find. Third issue was no elevator; schlepping suitcases up stairs is a pain. However, we will likely […] choose the Greenbrier again when we visit Vancouver. Read moreGenuine Expedia guest review
"Double charged by mistake"
Double charged to my credit card for the stay. I had already paid through ExpediIa.com but the staff charged me again on the site. When I checked out, they told me I would be credited for the duplicate charge. But when I checked my credit account after I came home, it still was there. Also, this hotel has no elevator.Genuine Expedia guest review
"Great hotel for BMO marathon"
This is good place to stay if running the BMO marathon. Just a short walk for dinner the night before for many choices. Also a short walk back after the race. It's uphill, but short. We were also able to get a late check out so I had time for a shower before the drive home over the border. It's a comfortable hotel with a nice little kitchen. Nothing […] in the kitchen, no pot or flat wear, but I could bring my own. Comfy beds and hot water. My husband said the breakfast was not very good but there is a Startbucks on the corner so no big deal. Oh! And parking for $20. A bargain for the city! Read moreGenuine Hotels.com guest review
"Nice little hotel in downtown"
I stayed for 3 nights. The front desk clerks were always helpful. The room was clean and bed comfortable. The wifi wasn't the best. I had to stand in the entry hallway for best signal. There was not a safe in the room. It was in a great location on Robson St. near many restaurants, stores, a bike rental place, and a beautiful park.Genuine Expedia guest review
"the best downtown ooption"
The location is excellent on Robson Street. The executive suite offered a bedroom, bathroom, kitchen and salon for a very good price. For breakfast there is toast and bagels with butter and marmelade.Genuine Expedia guest review
The hotel is in a perfect location for a very reasonable price. We would stay here again the next time we are in Vancouver. We received a free upgrade and it was convenient to have a fridge. Don't count on the breakfast, the pastries were old and stale but there is a Starbucks a few doors down. The sushi place a few doors down some if the best sushi […] we've ever had. Read moreGenuine Expedia guest review
"Old and Musty"
Hotel is old and not at all updated. Continental breakfast served stale croissants and scones. No elevator. Although the room had a kitchen there were no pots pans or utensils. Only things positive we're friendly staff, clean sheets and comfortable beds.Genuine Hotels.com guest review
"Great location, good value"
The staff was very friendly and helpful. The hotel is a good value for the area. It is withing walking distance of many of the major things we wanted to do ie. Stanley Park, the Aquarium, Bus Stops, Restaraunts, shopping etc. The hotel is pretty dated though, so don't expect everything to be shiny and new. However, even though many things are well used […] evertything was clean. I would stay there again. It was a great base of operations. If you want a destination, luxury hotel this is not it. If you want a clean, friendly, well located hotel this is it. Read moreGenuine Hotels.com guest review
"Great location, great people"
My wife and I loved our stay here. It's a great location, right on one of downtown Vancouver's main roads. Parking is available for cheap, and the staff were friendly and helpful.Genuine Expedia guest review
"Great location great price"
Rooms are huge and its at a great location right on Robson near shopping and eatting. Smaller and older hotel but it makes do for the price compared to other hotels. Would stay here again.Genuine Expedia guest review
"Nice, well located neighborhood hotel"
Nice, clean, older European style hotel. Lack of elevator was only drawback when staying on the 3rd floor, but staff assisted with luggage. All staff were very accommodating and helpful with orientation, local cafes, bus stops, etc. Close to Hop on Hop off bus stop, Canada Line and Skytrain station.Genuine Hotels.com guest review
Our room was a junior one bedroom, which was perfect for a family staying with a toddler. There was a kitchen, dining room, and plenty of room for a pack and play. The hotel was across the street from one of the hop on and off tours. The only negative would be the noise. It's on a busy street and the hallways echo. Other than that, the staff was amazing […] and the hotel was easily accessible by the Canada Line train from the airport. Read moreGenuine Hotels.com guest review
"Nice hotel; central location"
Nice hotel; central location. Friendly and efficient staff.Genuine Expedia guest review
"Average hotel in a perfect location"
The Greenbrier Hotel may once have been a small apartment building. We had what amounts to a one bedroom apartment with a living room, d.r. and kitchen. It was very dated but comfortable. Aside from the size it was extremely well located in the West End, within walking distance to great restaurants, shopping, Stanley Park and public transportation. […] We are big walkers so were able to walk to Chinatown in 35 minutes, Canada Place in less than 30 minutes. Read moreGenuine Hotels.com guest review
"Downtown near theatre"
It didn't have an elevator for going to rooms above first floor, no air conditioning, put an extra $100 on my credit card for a deposit which I've never had done in any other hotel, no microwave or coffee pot, no comfortable chairs to sit in, had to sit on the bed, just not pleased with the so called renovation they said they had done, and way too expensive […] for the quality of it, no safety bars for the bath tub, hard to get out of without safety bars. Read moreGenuine Hotels.com guest review
"Great downtown location"
This hotel was comfortable. There was nothing spectacular about the hotel,it was a good price for being in the downtown.Genuine Hotels.com guest review
"Perfect location for walking the city"
We had a wonderful time in Vancouver and found that the location of the Greenbrier was within walking distance of many of the city's most interesting neighborhoods and the bay. If not within walking distance public transportion was.Genuine Hotels.com guest review
Staff terrific/hotel tired.Genuine Hotels.com guest review
Decent hotel for the price. I would have liked to have an air conditioner in the room.Genuine Hotels.com guest review
"Nice location on Robson Street."
Room cleaning was slow with maid sometimes coming as late as 4:30 pm. The hotel and furnishings are old but ok.Genuine Expedia guest review
"It was calm and good"
Everything is near to the hotel....Genuine Hotels.com guest review
"Okay for the price. Great location."
We loved Robson Street and the West End so the location of this hotel was perfect. The staff was very friendly and accommodating. The room itself was a bit run down. The smell of mildew was present during our entire stay though that may be due to the constant moist weather. Still, they could have benefited from using Febreze on a regular basis. The […] housekeeping staff though friendly was extremely slow. We stayed three nights and didn't receive housekeeping service until well after 3pm on two days. One day we opted to pass on service because they didn't show up until after 4. Every one of these days we were out sightseeing all morning & afternoon. The daily breakfast was limited but appreciated as we were on the go most of the time. The underground parking was convenient and not overly priced considering how difficult parking is to find. Read moreGenuine Hotels.com guest review
"good hotel, good location"
Comfortable stay, great staff, really good location.Genuine Hotels.com guest review
"Not bad for price"
Just about what we e Expected a large room with plenty of space yet not well-maintained no elevator heaters didn't work well so we had to use space heaters Furniture was definitely old and not very clean smelled a little funky Key card didn't work for the parking lot so we had to take a walk all the way around the hotel to get into the parking lot from […] the inside to go and open the doors by jumping on the cable. All in all if you're picky and you want a really nice clean place to stay the greenbrier will not work for you on the other hand for the price $79 a night for a large room with a full kitchen it was nice and we actually kind of like staying there even though it was funky. The staff was very nice we were there for four days and everybody really did their best to make us comfortable. Read moreGenuine Hotels.com guest review
i would have rather paid for internet and get better service than the terrible connection they provided for free.Genuine Hotels.com guest review
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