All hotels in Maumee, Ohio, United States of America
1 room, 2 adults
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541 W Dussel Dr, Maumee, OH, 43537, United States of America, ‏‎855-239-9401
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4.3 / 5Excellent

Score breakdown (from 124 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.5
4.0 / 5Excellent
"Would stay again!"
Great hotel, awesome breakfast. Would high suggest to a friend.
Genuine Expedia guest review
Other trip Feb 3, 2014
Amanda
US
2.0 / 5Fair
"wish i knew"
After arriving to find out that a pipe had broke. The hotel found us another place to stay near by . The Hawthorne being at a definitely lower price was sub standard having little heat and extreme drafts were you could feel the cold blowing in.. Being after 8 O'Clock at night and finishing a 6 hour drive from Buffalo NY. We were not going to look for another place to stay. Summing it up. Not Happy
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Mr. Herko, Thank you for your review. I'm terribly sorry for the inconvenience caused to you and all of our guests when we had an unexpected pipe break. While we did our best to find appropriate accommodations, I do apologize that they did not meet your expectations. I hope that if you find yourself back in the area you will allow us another opportunity to show you the level of service of which we are capable. Sincerely, Kristin D. General Manager
1 night business trip Jan 29, 2014
paul herko
US
4.0 / 5Excellent
We reserved three rooms and happy with the accommodations, but there were some issues with the arrangements we had made via internet. No cots were available for a child who was in our party, and one of the rooms we were assigned to had not been cleaned. There was only one person working the desk and, apparently she was the only employee in the whole hotel, and it was a busy time when we checked in -- people in line, phones ringing, etc. Under the circumstances, she did a great job of working with us, but the hotel management should have more than one person working.
Genuine Hotels.com guest review
1 night family trip Dec 28, 2013
A Traveler
US
3.0 / 5Good
"Needs work"
This hotel is not great. On a very cold night our room was way too warm even though we ended up turning on the AC. The tub did not drain - yuck. Stay away from the breakfast buffet . Not up to Country Inn standards, although the staff was friendly.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Guest, Thank you for taking the time to leave us a review and for the kind words regarding my staff. I'm sorry to hear about the problems you had while you were our guest. I will address your concerns with my maintenance staff to ensure they are taken care of right away. I hope that you might offer the Country Inn & Suites Toledo another opportunity to earn your business. Sincerely, Kristin D. General Manager
1 night trip Dec 28, 2013
A Traveler
US
4.0 / 5Excellent
A little nice weekend stay, enjoyed the breakfast with many varieties. The size of the suite was a little small than anticipated.
Genuine Hotels.com guest review
2 night trip Dec 13, 2013
Regina
US
5.0 / 5Outstanding
"Pleasantly surprised"
Very nice. They were very efficient and extremely clean. Breakfast was well stocked and a nice variety. Will stay here again when in the Maumee area.
Genuine Expedia guest review
Other trip Dec 16, 2013
Lisa
US
4.0 / 5Excellent
"My concerns"
My stay was good up until the last night. I went to the pool just to relax and as my feet were in the water, I saw some type of brown substance which looked to me like some type of feces. I went back to my room, after making a complaint a showered. It was totally discussing.
Genuine Hotels.com guest review
2 night trip Dec 5, 2013
Darcell Thomas
US
3.0 / 5Good
"Go Bucks!"
On the way to the Mich game, we stayed over night here. Nice location; next door to Applebys and across from Smokey Bones. Lobby had great cookies!! Downside was the bed which was not comfortable and the bed spread was actually more of a comforter (sp?) and hot. Other wise an ok stay. Breakfast was good!
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Dan, Thank you for your review of the Country Inn & Suites Toledo/Maumee. I'm glad to hear that you enjoyed our location and fresh baked cookies. Please accept my apologies that our beds were not to your liking. I hope you might allow us another opportunity to impress you on your next trip to the area. Sincerely, Kristin D. General Manager
1 night trip Nov 29, 2013
Dan
US
5.0 / 5Outstanding
"excellent stay"
Room was comfortable and clean. Great customer service and very homelike atomsphere.
Genuine Hotels.com guest review
2 night trip Nov 4, 2013
A Traveler
US
5.0 / 5Outstanding
"this is a very good place to stay"
I made a subjection to the front desk that it would be nice if you would use that hand sanitizer near the breakfast area since this is the flu season and a lady had a bad cold and was coughing in her hand and then touching the silverware that you use to dip the food.
Genuine Hotels.com guest review
3 night trip Oct 18, 2013
ms powell
US
5.0 / 5Outstanding
"Excellent choice"
Really great. We found nothing wrong with this hotel. Clean, convenient to many restaurants, quiet and friendly service.
Genuine Hotels.com guest review
1 night trip Oct 13, 2013
Howie Mednick
US
3.0 / 5Good
was disappointed the hotel hot tub was out of service, and the pool was not deep. Hotel staff was very nice though.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Amcclelland, Thank you for your valuable feedback. I'm happy to hear that my staff was friendly. Please accept my apology that the hot tub was out of order during your visit. Customer satisfaction is very important to us and I'm very sorry that this inconvenienced you. Please allow us the opportunity to exceed your expectations during your next visit Sincerely, Kristin D. General Manager
1 night family trip Oct 12, 2013
A Traveler
US
4.0 / 5Excellent
"Very convenient"
Helpful staff. Very friendly and pleasant. Excellent location with regards to restaurants. Also, the area restaurants give a discount off your bill if you show your room key. Very close to the highway too.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2013
VJ
US
4.0 / 5Excellent
"great location"
enjoyed it
Genuine Hotels.com guest review
1 night trip Aug 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Meeting for a mini family reunion"
All amenities were great. Had some difficulties w/AC. Had to set it at 60 to have it feel like maybe it was 78 in the room. The help from the desk was to turn on heat and reset. Didn't make a difference. Otherwise....great stay. would recommend and would repeat stay.
Genuine Expedia guest review
Other trip Aug 12, 2013
A Traveler
US
4.0 / 5Excellent
"Good location, good value"
This hotel is close to the turnpike, but on a less busy side road - well located. Applebee's is right next door, which we appreciated because we didn't want to drive anywhere. Our room was clean & comfortable. Breakfast was good. We would stay here again.
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
Pam
US
4.0 / 5Excellent
"Great Stay."
Picked this hotel for its location to a work related function that had to be attended early the next morning. Somewhat more than I would hope to spend, however was okay overall. Room was adequate, breakfast buffet was good. Would recommend hotel for any reasons/functions that may bring someone overnight to the area, as well as stay again.
Genuine Expedia guest review
Other trip Aug 8, 2013
SMD
US
4.0 / 5Excellent
"Nice and comfortable for an overnight stay."
Very friendly staff and easy to get to off the Turnpike. Comfortable beds which is always a plus.
Genuine Expedia guest review
Other trip Aug 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel, great location"
Had a great stay at this hotel. The staff was responsive, heated pool was warm enough, and the breakfast was hot and plentiful. I've stayed here before and will stay again.
Genuine Hotels.com guest review
3 night trip Jul 11, 2013
georgia girl
US
5.0 / 5Outstanding
"Nice hotel, close to restaurants"
My family stayed one night there while heading out to Michigan. The room was clean and the service was fine. Breakfast was the standard stuff. We were very satisfied with the hotel and stayed their again on the way back. Walking distance to Crackle Barrel and Applebies.
Genuine Expedia guest review
Other trip Jul 18, 2013
Brian
US
5.0 / 5Outstanding
"great hotel"
Great hotel, friendly staff, excellent free breakfast. Will stay again.
Genuine Hotels.com guest review
1 night family trip Jul 10, 2013
suzannah
US
4.0 / 5Excellent
The hotel was great. The front desk personel was awesome. Even the little lady fixing breakfast. We will stay again come parents weekend for UT.
Genuine Hotels.com guest review
2 night trip Jun 28, 2013
A Traveler
US
3.0 / 5Good
"Adequate Accommodations"
Fine for our one-night stay. Bathroom was pretty nice but bedroom was cramped due to oversized furniture, except for the non-desk chair, which was a dining room chair and not especially comfortable. Also received 2 (!) wake-up calls we had not requested.
Genuine Hotels.com guest review
1 night trip Jun 26, 2013
Beth
US
4.0 / 5Excellent
The microwave oven should have been much cleaner. Many crumbs and left over food inside. Other then this the hotel has a good convenient location, the staff is friendly, facilities comfortable and check in and out were fast.
Genuine Hotels.com guest review
1 night trip Jun 19, 2013
J
US
4.0 / 5Excellent
"easy in easy out"
Stayed here one night on a family trip... we got in at midnight and left by 8am. We reserved the room just a few hours before stopping but our room was ready and clean and what we needed!
Genuine Hotels.com guest review
1 night trip Jun 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Good for business stay"
Nice clean and affordable. Friendly staff and a pleasant breakfast made this great for a business trip. Small pool, though.
Genuine Hotels.com guest review
1 night trip Jun 3, 2013
A Traveler
US
4.0 / 5Excellent
"Nice quiet stay with friendy staff"
I needed a place to stay close to home while some work was being done on my house. This was close to me and close to restaurants and the highway. The staff was friendly and my room was clean. I reakky liked being able to open the window! I liked the cookie of the day the first day, unfortunately is was Oatmeal Rasin the for the next 3 days. The hot breakfast items could have been refreshed or refilled instead of waiting until everything was gone. And there is only one ice machine on the 1st floor. I will definately stay there again.
Genuine Hotels.com guest review
3 night trip May 9, 2013
Cheryl
US
5.0 / 5Outstanding
"clean and safe"
Everything was wonderful!
Genuine Hotels.com guest review
2 night business trip May 13, 2013
Jennifer
US
4.0 / 5Excellent
"No Complaints."
The room was small for our family, but it was clean and worked well for us.
Genuine Hotels.com guest review
1 night trip May 8, 2013
Jim
US
4.0 / 5Excellent
Breakfast could have been better
Genuine Hotels.com guest review
1 night trip May 7, 2013
A Traveler
US
5.0 / 5Outstanding
Room was very nice, clean and large. We stayed in a king studio suite. Bedroom was set was private from living area by French doors. Only complaint was difficulty in geeting entire area to maintain temperature. Hotel staff was fantastic. The friendliest we have encountered in our travels.
Genuine Hotels.com guest review
3 night trip Apr 5, 2013
Elaine
US
4.0 / 5Excellent
"Good, moderately priced hotel"
I would have been more comfortable with a nice chair to watch TV and better pillows. Everything was fine. the breakfast was good, nothing was exceptional.
Genuine Expedia guest review
Other trip Apr 6, 2013
Kay
US
4.0 / 5Excellent
"Family"
Over all it was a good experience for a quick overnight stop. With a good breakfast Bar before hitting the road.
Genuine Expedia guest review
Other trip Feb 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean and Friendly"
Staff is very friendly. Facility is clean. We will definitely stay here again.
Genuine Hotels.com guest review
1 night trip Dec 15, 2012
Wagner
US
5.0 / 5Outstanding
"Great value"
We had a great time. Great value! The room was spotless and the pool was super-clean. Perfect size for the little ones.
Genuine Expedia guest review
Other trip Dec 3, 2012
A Traveler
US
5.0 / 5Outstanding
Motel is very quiet, just far enough off the freeway. Also the airport is closeby but we never heard the first jet. Not too much traffic and there is a variety of restaurants.
Genuine Hotels.com guest review
1 night trip Nov 28, 2012
Marko
US
5.0 / 5Outstanding
"We always enmjoy staying here."
The hotel is clean. Everything works. The pool is nice. The staff is accommodating. Hot breakfast is great, too.
Genuine Hotels.com guest review
1 night family trip Nov 25, 2012
John
US
4.0 / 5Excellent
"Average stay"
Staff was nice. Room was comfortable - mostly clean. The breakfast room was being remodeled so two guest rooms were used for breakfast. Obviously this was not the ideal situation. Food was below avearge and we had to eat in our room.
Genuine Hotels.com guest review
2 night trip Oct 5, 2012
A Traveler
US
5.0 / 5Outstanding
Friendly, helpful staff. The breakfast was great.
Genuine Hotels.com guest review
1 night trip Aug 21, 2012
A Traveler
US
4.0 / 5Excellent
Cozy
Genuine Hotels.com guest review
1 night trip Aug 24, 2012
A Traveler
US
4.0 / 5Excellent
"clean but outdated"
The staff at this hotel was very friendly. The breakfast was better than it looked. It turned out to be quite good. However, the hotel was much smaller than we are used to. The two queen room was way too cramped. My son had to play in the little doorway. The room was clean but badly needed linen and carpet updates. For example, the bath towels were frayed all over the edges. The walls were quite thin. The bed was comfortable. The pool was very small, but clean. All in all we would not stay here again because of the size of everything.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2012
jewels
US
4.0 / 5Excellent
"Overnight stay before destination"
Convenient location. Very close to a large number of restaurants. Clean hotel & friendly staff. Room was clean & beds were comfortable. A/C didn't work very well; had to get up a couple of times during the night to turn it down. Ended up setting it on about 60 to get room to cool to low-70s.
Genuine Hotels.com guest review
1 night trip Aug 16, 2012
Monkey wrench
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Maumee visit"
I was staying in Maumee for a test the next morning. The room was comfortable and clean. One of the nicer bathrooms I've used in a hotel. The staff was very friendly and the breakfast was also very good. Overall it was a great place to stay and I would definitely recommend it.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Kristie, Thank you for your kind review! We are so happy to hear that you had a pleasant stay with us, and that our warm hospitality made you feel at home. Should you find yourself in our area again, we would be honored to host you! Kindest regards, Kristin D. General Manager
1 night business trip Dec 29, 2014
Kristie
AS
4.0 / 5Excellent
"Great for families"
We were there with family and had a great time. We rented out the breakfast area for a nice sit down dinner and had a potluck for about 20 family members. The pool was convenient and water temperature was just right.
Genuine Expedia guest review
Other trip Apr 6, 2013
Nelson
CA
2.0 / 5Fair
"Noisy"
Obviously, booking through Hotels.com influenced the location of our room ( there was a fan/air conditioner/motor, running all night) - also we received no member points! hotels.com rate was less than hotel's web page rate for carlson member!
Genuine Hotels.com guest review
1 night trip Oct 9, 2012
Chris
CA
3.0 / 5Good
GOOD FOR OVERNIGHT. ROOM A BIT SMALL. BED GOOD. BREAKFAST OK. STAFF COURTEOUS AND FRIENDLY.VERY SMALL POOL - CHLORINE OVERWHELMING. DID NOT USE POOL AFTER SMELLING CHLORINE FROM OUTSIDE THE DOOR.
Genuine Hotels.com guest review
1 night trip Sep 25, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Super hotel mais direction inflexible"
Service extra, prix élevé, j'avais fait une erreur de réservation, sans remboursement, mais malgré les efforts des gens de hôtel.com on a jamais voulu canceller cette réservation....Car un imprévu nous faisait faire un long détour pour rien...
Genuine Hotels.com guest review
1 night romance trip Apr 10, 2015
robert
CA
3.0 / 5Good
"diverses probleme"
obwohl wir ein zimmer mit zwei queensizebetten reserviert hatten, wurden wir zuerst in einem kingsizebed untergebracht. konnten dann aber wechseln.in der nacht vom samstag auf sonntag hatten wir bis nach 2300 lärmende kinder die im korridor rumrannten. wir meldten uns an der rezeption worauf es besser wurde aber nicht komplett aufhört . sehr mühsam
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Toledo, OH
Dear Guest, Thank you for reviewing your recent stay at the Country Inn & Suites Toledo Maumee. I'm sorry to hear that your stay was not completely satisfactory. I have shared your comments with my staff to ensure that future guests do not have the same problems. I hope that you will allow us another chance to earn your business on your next trip to the area. Sincerely, Kristin D. General Manager
2 night trip Sep 12, 2014
A Traveler
CH
5.0 / 5Outstanding
"大満足"
広くて良かったです。
Genuine Expedia guest review
Other trip Nov 30, 2013
ryuzzang
JP
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip May 27, 2015
Ann
US
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