Great!Genuine Hotels.com guest review
"Hotel for classical music lovers"
We wanted a hotel near Lincoln Center and Carnegie Hall, and this was perfect.Genuine Hotels.com guest review
"Great neighborhood, relaxed atmosphere"
Staff were super helpfulGenuine Hotels.com guest review
"nice location,staff BAD room comfort"
Friendly cooperative staff dealing with rundown facility which is poorly maintained with horrible heating/AC. This situation is recognized by ALL staffers we talked with but is not being correctedGenuine Hotels.com guest review
"great location for Lincoln Center and restaurants"
Very good location for wanting to be on the Upper West Side and Lincoln Center. Comfortable bed, quiet, pleasantly decorated room. Would have liked more room in the bathroom but I guess they did the best they could in design and renovation. Would definitely stay here again. Good service.Genuine Hotels.com guest review
This is a great location right next to Lincoln Center with plenty of restaurants and easy access to the subway and Central Park. The room was comfortable and clean. The bathroom only had a shower which is disappointing after a long day of walking but was not a deal breaker for me. It is NYC so I was not surprised about the extra charges for coffee in […] the room. There is a Starbucks right next door if you don't want the extra minibar charge. Overall I would recommend and plan to stay again. Read moreGenuine Hotels.com guest review
"A decent place for a decent price"
Great location. Close to theaters and Central Park and Columbus Circle. Hotel is older but well kept. Rooms are small if you reserve through Hotels .com.Genuine Hotels.com guest review
"Location location location"
excellent locationGenuine Hotels.com guest review
"Invest in HVAC please?"
Nice staff. Fair cleanliness but abysmal temperature control in MANY rooms. We had three rooms. ALL had defective temperature control. Hotel filled with other guests with same complaintGenuine Hotels.com guest review
"A one night getaway"
Nice welcome and quick service at registration. Very helpful doormen. Bathroom space a little tight; definitely not for two people at one time! Bed very comfortable, TV serviceable. Need outlet to plug desk accessories. SUPERB view from our window: Lincoln Center at the hard edge of Spring! Very good for a one night getaway!Genuine Hotels.com guest review
"great job Empire staff!"
Even though It was for one night the hotel staff was very friendly and accommodating. We got there late for check in, and had to stay a extra hour for check out, no problems. thank you so much we will stay again in the future.Genuine Hotels.com guest review
We go to NYC a few times a year and stay on the UWS. This hotel was nicely licated for the theater. Room was clean, nice and confortable- only odd yhing was the shower, but it was fine.Genuine Hotels.com guest review
"Great location and beautiful, but noisy and warm"
My husband and I stayed here for our one year anniversary. The location was great! You're right near Columbus circle with great shopping and amazing restaurants. Also you're on the edge of Central Park and two subway stops. The ambiance was great. The hotel was beautiful and the room was pretty. The first two floors have a great bar and the rooftop […] deck is amazing. However the noise level was high. You could hear all the traffic go by outside. The windows were not well insulated for noise. Also the air unit was very old and did not put out cold air, so it was a bit hot. Also, although the comforter and pillows were down and very comfortable, the mattress was a bit firm and my husband and I woke up with stiff backs. ALSO WIFI IS NOT FREE!! Overall we enjoyed our stay. We enjoyed all the amenities near by, but we did not enjoy the noise or comfort level. The hotel was great, butnWe will probably look for another hotel when coming to New York next time just to try something else. Read moreGenuine Hotels.com guest review
The room was extremely small I got a twin instead of a queen there were no robes wen I specificaly askedGenuine Hotels.com guest review
The stay was very nice. The only downfall about it was there is only on door on the shower and the snacks were priced way too high other than that we enjoyed our stay in such a nice area.Genuine Hotels.com guest review
"clean and nice"
it was a nice stayGenuine Hotels.com guest review
"nice stay . It just needs business extras."
Charge I bit more and provide Internet in room. It's the little things.Genuine Hotels.com guest review
"All Night Long"
Great location if you enjoy lots of activity non-stop.Genuine Hotels.com guest review
"Solo NYC trip"
Check-in and check-out were fast, easy, and friendly. Room was clean and comfortable. Only downside was that the "free wifi" in the lobby never worked for me, and the paid wifi in the room was slow. Other than that, loved the hotel!Genuine Hotels.com guest review
"Great wedding weekend"
The hotel was great. They have a great lobby bar and the rooftop offers amazing views over Broadway. Only downside was payingn for wifi in my roomGenuine Hotels.com guest review
"Empire Hotel Review"
Great hotel and we would come back!Genuine Hotels.com guest review
"Good Choice but......"
Very convenient for my recent trip(fashion Week). Room was great and clean. The only problem is that their WiFi crashed for a few days.....not cool!Genuine Hotels.com guest review
"daughter's birthday trip to NYC"
Staff were very helpful and for friendly. Great location for the park, Broadway and fifth avenue.Genuine Hotels.com guest review
"Great hotel, but points lost on details"
We were attending Fashion Week events at Lincoln Center, so the Empire is really conveniently located right across the street. The hotel itself is fine, the rooms are ok, with exception of the antiquated, unbelievably loud heating system, which sounds like it's either grinding to a dead stop, or there are critters scurrying around inside it. On top […] of that the window was stuck open about half a centimeter, so we had to roll up towels to close the gap. Read moreGenuine Hotels.com guest review
"Worth a visit!"
Great hotel in a wonderful location across from the "Met". Highly recommended!Genuine Hotels.com guest review
"Lincoln Center is Across the Street!!"
The room was very small but neat, clean and very nicely decorated (and for less than $200 a good value). The proximity to Lincoln Center cannot be beat!! The only issue I had was that the heating unit (obviously older)sounded like a small animal was trying to claw it's way out and this affected my sleep. I'm guessing that the almost sub-zero temperatures […] were effecting the system - understandable. I don't know what the prices are in the spring, summer, etc. but, if I could afford it, I would definitely book the hotel again especially if I was going to a performance at Lincoln Center. Read moreGenuine Hotels.com guest review
great place to stay for a visit to the met!Genuine Hotels.com guest review
The temp in room was not working properly so it was very hot. You will pay $8.00 for a bottle of water if purchased in room. Few amenities like toothpaste, mouthwash come w room so be aware of that. Great style tho and terrific locationGenuine Hotels.com guest review
"Would definitely stay again!"
Great hotel if you want to be in Manhattan, but away from the hustle and bustle of the financial and /or theater district. The hotel is 1 block from Central Park and 2 minutes from the "No.1" train that runs the length from upper Harlem to lower Manhattan. We went to the MET at Lincoln Center while in New York, so the Empire, which is just across […] the street, was a great choice for that. Hotel needs a bit of updating, especially the windows are very drafty and the elevators are in dire need of some TLC... overall, we would and likely will, gladly stay at the Empire again. Read moreGenuine Hotels.com guest review
"One night stay is more than enough."
Room was tiny. Unable to open curtains because the window looked onto on alley with other windows just across the way so the room was dark. No real closet and I couldn't hang any clothes because the hangars were too high up on a rack. Bathroom was uncomfortably small. The stall shower was not totally enclosed so the bathroom filled up with water after […] I took a shower. Read moreGenuine Hotels.com guest review
"Great Hotel in Great Location"
Great Location, Great Hotel...basic room was a little small but for the price it was certainly acceptable. Would definitely recommend!Genuine Hotels.com guest review
Very noisey and the room was not ready when we arrived. So hard to sleepGenuine Hotels.com guest review
"Lincoln Center Hotel!"
Location! Location! Location! Right across street from Lincoln Center and subway stop close by. Short walk to Columbus Circle and Time Warner Center shopping. Easy transportation from La Guardia Airport via M60 bus to Columbia University and 1 train from there to Lincoln Center. Buy 7 day MTA pass at airport for unlimited travel - $35!Genuine Hotels.com guest review
Nice hotel close to Lincoln Center, the room itself is comfortable. One comment is that they have snacks and drinks in the room that are extremely expensive. $8.00 for a bottled water? Hit up a near by deli before returning to your room if you want water or snacks.Genuine Hotels.com guest review
"Weekend stay in NY"
Perfect place for a weekend trip to the opera with excellent nearby places to dine.Genuine Hotels.com guest review
"Good old Empire"
I come here every year for a friends weekend. It's in a great location and a fun place to stay. The condition of the hotel has deteriorated over the years and could use a remodel but in general a great hotel.Genuine Hotels.com guest review
Ir was great. My special thanks for Mr Ze.Genuine Hotels.com guest review
"It's Too Darn Hot!!!"
Overall, I had a very nice stay at the Empire Hotel. The lobby is very nice, with a sitting area and a bar. We had no trouble checking in or checking out. Everyone was very helpful. The hotel is in a very convenient area for shopping, seeing a show or just walking around. We went to Central Park and saw 2 shows during our stay. The room was big enough […] and had nice decor. I had only 2 problems, but these may weigh on others more than myself. First, room service is only available at certain times...no 24 hour service here. We wanted to eat before going to a show and were told dinner wasn't available until 6pm. So, i had to go down and get take out from the restaurant next door. Second, and most importantly, the tempature in the room was uncomfortable. It was too darn hot!! There didn't seem to be a way to adjust the tempature so we had to keep the window open the whole time. Honestly, if we couldn't open the window I would've went crazy! The hotel has got to do something about the tempature in the rooms. One persons comfortable is anthers sauna...and it was a sauna. Taking everything into consideration, I would recommend the hotel. Read moreGenuine Hotels.com guest review
"ONE OF THE BEST NYC HOTELS! And not too expensive!"
I surprised my husband with a stay-cation on our anniversary. WE ABSOLUTELY LOVED THE ENTIRE EXPERIENCE! The staff was incredible, they helped me with the surprise! The room was so much nicer than I expected! Decorated beautifully, a lot more spacious then many NYC hotels. Amazing view of Lincoln Center & Broadway. BEST room-service breakfast! It was […] just perfect!! Thank you, EMPIRE HOTEL!! We will be back!! Read moreGenuine Hotels.com guest review
"Great location. Reasonable price"
Great location. Reasonable priceGenuine Hotels.com guest review
Great location, clean, friendly service. Room was small and a bit warm, even with heat off (winter) but comfortable for what we needed. Mattress was hard, uncomfortable. Still we would stay again.Genuine Hotels.com guest review
"Perfect of Lincoln Center"
We got a nice upgrade to king bed and city view.Genuine Hotels.com guest review
"Upper West Side Hotel fits the need"
I came to avoid a snowstorm so I could be on time for an early meeting on the Upper West Side. My room was quiet, clean and comfortable. Beautiful bedding and good shower and towels. The bathroom, room decor and common areas are a little rundown and tired however the hotel was nice enough and extremely well located.Genuine Hotels.com guest review
Great for business in the Lincoln Centre area during winter. Many restaurants in the area and things to do. The room is small but adequate. The only problem is no control of heat in room. Room extremely warm. Could have been worse freezing.Genuine Hotels.com guest review
The hotel was nice. Beautiful lobby and great location. The room wasn't my favorite. Wall paper peeling and cracks in bathroom. The shower was also difficult.Genuine Hotels.com guest review
"Fantastic location, great hotel, awful heating uni"
Location, location, location is what the Empire has going for it. You can't do any better than being directly across from Lincoln Center and having many wonderful restaurants outside your door. I found the hotel staff to be friendly, helpful and welcoming. My room was very small but well appointed and very clean. The big MINUS was the noise that emanated, […] all day and all night long, from the antiquated heating unit. It was endless banging, clanking, and crashing, and was loud enough to wake me from a sound sleep (when I was finally able to collapse into a sound sleep.) I hope the management rectifies this situation because I would think twice about staying at the Empire again because of the noise and discomfort. Read moreGenuine Hotels.com guest review
"First Trip to NYC"
The room was nice but small! The bathroom door was worn and a roached climbed out of the shower. The bathroom was a closet! The entrance and stairway carpet was very worn. Overall, it was nice for the price!Genuine Hotels.com guest review
"Great couples getaway"
Hotel is nicely updated and clean, but the rooms are small and very stuffy. We were hot in January with the window open and the a/c on high. Extras like coffee, water etc. are very expensive, but Starbucks as well as a local pharmacy/store are located next door. Very convenient location, quiet and less than two blocks from central park. Short walk to […] any subway line in a beautiful neighborhood. Overall a great stay. Read moreGenuine Hotels.com guest review
"Convenient to Lincoln Center"
We stayed at the Empire while attending the ballet at Lincoln Center. The hotel was elegant and comfortable, although there was a problem with too much heat in our room. We had the air-conditioning on in January!Genuine Hotels.com guest review
"Good location, but meh"
The staff here is remarkable, I will give them that. Everyone we came into contact with who works here has THE best customer service. They are very accommodating and wonderful. With that being said, I truly feel that they need to pay more attention to the details of the rooms. The first initial room we stayed in was SOOOOOOOOO hot that we couldn't even […] sleep. We ended up calling down to the desk and they changed our room (and upgraded) immediately which was nice. There also seemed to be quite a few nicks and dents in the walls and doors. The beds are also a bit hard to sleep on, not comfortable at all. Other than that it was fine. Read moreGenuine Hotels.com guest review
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